Latest / The Yield Doctor with James Deaker / Why Most Digital Publishers Struggle Without a Yield Team
Transcript
- 0:00hi a question I get from time to time is
- 0:04do I even need a yield team if I'm a
- 0:06digital media company the question is
- 0:09usually in the context of soand so
- 0:12company doesn't have a yield team and
- 0:14they seem to be doing great and the
- 0:16example will be a company like Facebook
- 0:19or meta who traditionally doesn't have a
- 0:22yield team although interestingly now
- 0:25does have a team with people who have
- 0:27titles like
- 0:28monetization so I'm going to approach
- 0:30the question in two different ways the
- 0:34first is to think about the types of
- 0:36things that a traditional yield team
- 0:39does and ask yourself could they be done
- 0:42by a different group in a different
- 0:44company or whether they even need to be
- 0:46done at all so firstly if you have a
- 0:50manage sales team you need someone to
- 0:53create a rate card and usually that
- 0:56would be a pricing and yield team they
- 0:58would create an up update that rate card
- 1:01and conceivably the rate card wouldn't
- 1:04need to be created by a yield team it
- 1:06could be created by Finance or by sales
- 1:10or by product
- 1:12management also if you're working with a
- 1:15manag sales team there'll be exception
- 1:18requests somebody needs to evaluate
- 1:21those requests and approve them and
- 1:23again if you have a yield team that team
- 1:26is going to do it but potentially it
- 1:30could be done by a finance or sales or
- 1:33product
- 1:34organization I would caution however
- 1:38that the teams that I just mentioned if
- 1:40they were to do it it would either be
- 1:42tangential to their regular
- 1:44responsibilities or they might do it
- 1:47poorly if you have guaranteed delivery
- 1:51you will need someone to forecast
- 1:53inventory availability and work out if
- 1:57to what to do if you have under delivery
- 1:59potentially this could be your adops
- 2:02team now let's consider the example
- 2:05where if you have no sales team but
- 2:07instead only have programmatic Partners
- 2:10conceivably if you don't have a yield
- 2:12team you could have your business
- 2:14development do the deal and then work
- 2:16with the ad operations team to set up
- 2:19that deal and then either set it and
- 2:21forget it or have adops or the product
- 2:24organization manage the settings and um
- 2:28over time
- 2:30if you are a publisher and have a
- 2:32publisher web page or different apps the
- 2:35design could and probably should be done
- 2:38by product
- 2:39managers but they are likely to turn to
- 2:43somebody else for support around the
- 2:46estimates of how the financials would do
- 2:49and how best to monetize that app or web
- 2:52page maybe they turn to the yield team
- 2:55or if there is no yield team they might
- 2:58turn to operations Finance Finance or
- 3:00try to build the capabilities themselves
- 3:03in their
- 3:04group if you're running an ad Network
- 3:06you need to ensure that your
- 3:08monetization is good and the margin is
- 3:10consistent you need to be monitoring
- 3:12your supply and your demand and again
- 3:15that would be an area where
- 3:17traditionally you would turn to a yield
- 3:19management team to help but you could
- 3:21potentially turn to an ad operations
- 3:23team to get that done so in summary
- 3:27there are tons of different activities
- 3:29that could get done by the yield team
- 3:31and almost every other one of them could
- 3:33get done by a different team in other
- 3:36words you can get away with having no
- 3:38yield team if you only check a few of
- 3:40the boxes that I have mentioned
- 3:44already however if you are checking the
- 3:46Box on more than one or two of those
- 3:49activities then you quickly going to
- 3:51find that you're going to need some
- 3:52centralized team to manage many of these
- 3:55functions that team is going to play
- 3:58both a coordination role and a
- 4:00leadership role in driving the economics
- 4:02of the business and you may call that
- 4:04team a yield team or you may call it
- 4:06monetization or you may call it
- 4:08something else so to recap from approach
- 4:12one that I'm going to call Bottoms Up
- 4:14look at all your functions and think
- 4:16about who's best position to manage that
- 4:18function it's a long name the answer is
- 4:21you can get away with no yield team but
- 4:25you're going to find that you've built
- 4:26many of the components of a yield team
- 4:29and that without formally endorsing or
- 4:32anointing it that you may lack the
- 4:34coordination that you would otherwise
- 4:36have if you had a yield
- 4:38team the second way to approach this
- 4:40problem is to step back and ask
- 4:43yourselves who is responsible for
- 4:46matching supply and demand in my
- 4:48organization and approach two then I'm
- 4:51going to call top down supply and demand
- 4:54matching a company like Facebook or any
- 4:57company that owns the whole ad stack end
- 5:00to end and owns the relationship with
- 5:03their advertisers is extremely rare very
- 5:07few companies have the resources and the
- 5:10scale to have a direct relationship with
- 5:13their customers meta and a number of the
- 5:16other large tech companies also have a
- 5:19unique organizing concept which is that
- 5:23their product management organization is
- 5:25the leading voice and decision maker in
- 5:28a lot of the supply demand matching
- 5:31they're the ones who are ultimately
- 5:32responsible for ensuring there are
- 5:34systems in place for connecting all
- 5:36their advertisers to all their inventory
- 5:39in an appropriate way in other words
- 5:41matching the supply and the
- 5:44demand in most companies there is a more
- 5:47fragmented adtech stack there are
- 5:49different intermediates that need to be
- 5:52considered and there is no one group
- 5:55responsible for matching supply and
- 5:57demand in the absence of a good yield
- 5:59management team it will get done if it
- 6:01gets done at all it'll get done badly
- 6:04now I want to be careful and point out
- 6:06that I deliberately used the phrase
- 6:08matching supply and demand if I had said
- 6:11simply who is responsible for demand
- 6:15generation and creation many people will
- 6:18put up their hand and assert that they
- 6:20are responsible that'll include people
- 6:23like the head of sales the chief Revenue
- 6:26officer lots of people love to own the
- 6:29customer relationship and point to the
- 6:31revenue that they are generating as a
- 6:34result on the other hand if I said who
- 6:36is responsible for Supply Creation in a
- 6:39digital publisher there are many people
- 6:41who have put up their hands that
- 6:43includes the general manager of each
- 6:45property the various Chief product
- 6:48managers
- 6:49Etc the challenge is that in the absence
- 6:52of a coordinating function someone will
- 6:55feel that the system is broken probably
- 6:58correctly common rpes from the demand
- 7:00side will include assertions that the
- 7:02Publishers don't really understand what
- 7:04the advertisers want and are creating
- 7:07all of the wrong type of AD
- 7:09experiences on the other side
- 7:12particularly an environment where a
- 7:13company owns a lot of digital assets
- 7:16either different web Properties or
- 7:18different ABS you will have supply side
- 7:21property owners who feel like they
- 7:22aren't getting their fair share of
- 7:24demand from the sales team and they will
- 7:26make the case that they need their own
- 7:28Supply team
- 7:30their own sales team I should say this
- 7:32in turn can lead to further
- 7:34fragmentation and dysfunction in their
- 7:37frustration about trying to make this
- 7:39system work you'll hear some people say
- 7:42this is a mess let's just put everything
- 7:44on a common auction and let the markets
- 7:47decide rarely is that going to lead to
- 7:50good
- 7:50outcomes in short you can get away
- 7:53without a yield team but you better be
- 7:56really clear as to who is actively
- 7:59managing supply and demand and creating
- 8:02the rules and processes for Effective
- 8:05optimization in most organizations there
- 8:08is really nobody playing this role so
- 8:11the answer to approach number two to
- 8:14answering the question of do you need a
- 8:16yield team is yeah you can get away
- 8:19without a centralized yield team but
- 8:21you're going to be suboptimal in your
- 8:22monetization efforts thanks for watching
- 8:25please subscribe and like