Latest / Dr Justin Coulson's Happy Families / #200 When Social Media Attacks
Transcript
- 0:03Speaker 1: It's the Happy Families Podcast. It's the podcast for the
- 0:07Speaker 1: time poor parent who just wants answers.
- 0:10Speaker 2: Now, when we get curious, not furious, we move towards
- 0:14Speaker 2: the issue that's causing us the consternation, but we do
- 0:17Speaker 2: so in a graceful way.
- 0:18Speaker 1: And now here's the stars of our show, my mum
- 0:22Speaker 1: and dad.
- 0:22Speaker 2: Hello, this is doctor Justin Colson, the author of six books.
- 0:26Speaker 2: Nearly forgot how many there were about raising happy families.
- 0:29Speaker 2: I'm here with my wife and co host, missus Happy Families. Kylie,
- 0:32Speaker 2: mum to our six daughters.
- 0:34Speaker 3: You're sounding a bit flood today.
- 0:36Speaker 2: Mahamah No, I'm not trying to sound flat. I'm actually
- 0:38Speaker 2: doing okay, although I have got a little bit of
- 0:40Speaker 2: a This is the Happy Families Podcast. It's for people
- 0:46Speaker 2: to feel good about life. But you know, something has
- 0:49Speaker 2: gotten in my crawl over the last little bit. You know,
- 0:52Speaker 2: we've got about one hundred and seventy thousand people who
- 0:54Speaker 2: follow us on Facebook. That's a very big community to
- 0:57Speaker 2: keep tabs on, and normally we've got to really support
- 1:00Speaker 2: of really positive community. But just recently there's been a
- 1:03Speaker 2: couple of social media moments that have really been challenging
- 1:07Speaker 2: for me, and it's kind of a bit of a
- 1:09Speaker 2: tough one because like, if you follow somebody, it's because
- 1:12Speaker 2: you like them, right, But every now and again I'll
- 1:15Speaker 2: post something and somebody won't like what I've posted, and
- 1:17Speaker 2: all of a sudden it turns into this, I'm unfollowing
- 1:19Speaker 2: and I've got to delete you and cancel culture. You know,
- 1:21Speaker 2: we're canceling. We're canceling you, We're canceling your Facebook page.
- 1:24Speaker 2: That kind of mentality. I don't really quite know how
- 1:27Speaker 2: to articulate exactly what I want to say. But I
- 1:30Speaker 2: had a post go up not too long ago, and
- 1:33Speaker 2: it was related to something that I teach really explicitly.
- 1:37Speaker 2: It's based on decades of social and evolutionary psychology research,
- 1:40Speaker 2: but it's actually based on millennia of what it is
- 1:43Speaker 2: to be human. And what I posted was this really
- 1:46Speaker 2: simple phrase, high emotions, low intelligence. That is, when we
- 1:51Speaker 2: get into situations where we or our children get really
- 1:55Speaker 2: really emotional, what happens is our intelligence goes out the window.
- 1:58Speaker 2: We behave less intelligently, less rationally, less well considered, and
- 2:03Speaker 2: usually less favorably when our emotions are really high. That
- 2:07Speaker 2: makes sense, right, And there's loads of neuroscience, there's brain
- 2:10Speaker 2: scan imagery, there's all kinds of things that will emphasize this.
- 2:13Speaker 2: In fact, I'm not going to show if I'm going
- 2:15Speaker 2: to keep it really simple, but basically, there's parts of
- 2:18Speaker 2: the brain that look after planning and thinking, and we
- 2:21Speaker 2: call that mainly in our prefrontal cortex. That's the bit
- 2:24Speaker 2: above your eyes, behind your forehead. That's where our brain's
- 2:27Speaker 2: executive is. Now, there are other parts of the brain
- 2:30Speaker 2: that are involved in this thinking as well. But when
- 2:32Speaker 2: something happens and we want to kind of map out
- 2:35Speaker 2: what's the best way forward here, that's the part of
- 2:37Speaker 2: the brain that we use the most.
- 2:39Speaker 4: And then in the middle of our brains.
- 2:40Speaker 2: Like if you drilled right between your ears all the
- 2:42Speaker 2: way through just above that drill line, right in the
- 2:45Speaker 2: center of your brain, there's this thing called the limbic system,
- 2:47Speaker 2: and it has a whole lot of brain neur anatomy
- 2:50Speaker 2: like the amygdalo you've probably heard of having an override.
- 2:54Speaker 2: That's the fear the anger responds that whoa you know,
- 2:57Speaker 2: alarm warning, Will Robinson, It's all about to happen, the
- 3:00Speaker 2: fight or flight mode, and what happens in brain scans
- 3:04Speaker 2: is when we get people into something of an emotional state,
- 3:09Speaker 2: the blood flows away from the thinking parts of the
- 3:11Speaker 2: brain and towards the emotional parts of the brain. I
- 3:14Speaker 2: know you've been so angry with me. Sometimes the angrier
- 3:18Speaker 2: you are, the more right you are. Right, Yeah, and
- 3:21Speaker 2: you be.
- 3:21Speaker 3: You feel more justified to feel the way you do.
- 3:24Speaker 2: And you'll tell me things when you're angry that seem
- 3:27Speaker 2: right to you in the moment, But when you've calmed down,
- 3:32Speaker 2: they don't seem quite so right anymore, because your intelligence
- 3:35Speaker 2: returns and you start to think a little bit more broadly.
- 3:37Speaker 2: You start to think a bit more Laterally, you start
- 3:39Speaker 2: to remember stuff that you couldn't remember in the heat
- 3:41Speaker 2: of the moment. I'm saying you, but of course I'm
- 3:43Speaker 2: as guilty as anyone. It happens to all of us.
- 3:45Speaker 2: It's part of being a human. So I've posted this thing,
- 3:48Speaker 2: high emotions, low intelligence, and there was just.
- 3:51Speaker 4: This huge disagreement. But it got very personal.
- 3:54Speaker 2: It's almost like everybody who read it that disagreed with
- 3:57Speaker 2: it for whatever reason.
- 3:58Speaker 4: I don't know.
- 3:58Speaker 2: I mean, I do you know that some people interpret
- 4:01Speaker 2: it incorrectly. Some people thought that I was saying that
- 4:03Speaker 2: if you're an emotional person, you can't be an intelligent person,
- 4:06Speaker 2: which is not the intent. And there was a link
- 4:08Speaker 2: to a blog and it explained exactly why it said
- 4:11Speaker 2: what it said. But what I'm finding is that when
- 4:14Speaker 2: people come up against something that conflicts with their worldview,
- 4:19Speaker 2: instead of doing that thing that I always talk about,
- 4:21Speaker 2: get curious, not furious, they do exactly the opposite. They
- 4:24Speaker 2: get furious, they blow up, and any disagreement becomes an
- 4:27Speaker 2: opportunity to cancel someone or to dive into your own
- 4:31Speaker 2: echo chamber and recruit as many people as you can
- 4:33Speaker 2: to your side so that you can prove that you're
- 4:35Speaker 2: right and the others are wrong. And in a world
- 4:38Speaker 2: that says that it's all about being pluralistic and tolerating,
- 4:42Speaker 2: in fact encouraging diversity and being open minded inclusive, social
- 4:47Speaker 2: media may be the least inclusive, least tolerant place that
- 4:52Speaker 2: we could be on the planet. Unless you align with
- 4:56Speaker 2: a particular view at a particular time, for a particular
- 4:59Speaker 2: reas and for a particular person. Drives me crazy. I
- 5:03Speaker 2: just love to be open minded and to be curious
- 5:06Speaker 2: about things. And I'm having a moment. I've been having
- 5:09Speaker 2: a moment for a bit over this.
- 5:11Speaker 3: I had an experience probably maybe fifteen years ago, and
- 5:15Speaker 3: it has literally changed the way I see social media.
- 5:19Speaker 2: There was Bentley social media, then I think Facebook came
- 5:21Speaker 2: out about fifteen years ago.
- 5:22Speaker 3: Yeah, I wasn't on there very long, and I didn't
- 5:24Speaker 3: post for very.
- 5:25Speaker 4: Long earlier adopter.
- 5:27Speaker 3: Because what happened was one of my friends put a
- 5:29Speaker 3: post up she was having an absolute meltdown because she
- 5:32Speaker 3: couldn't get her kids to do homework. So she's a
- 5:35Speaker 3: really good friend of mine and she knew exactly how
- 5:37Speaker 3: we felt, what our philosophy was about homework, and so
- 5:40Speaker 3: because I wanted to be brief in my response, I
- 5:44Speaker 3: just said to her, let go of homework. You know
- 5:47Speaker 3: what the teachers can't get done today, they'll do tomorrow.
- 5:49Speaker 2: Yeah, and we're going to do a podcast on homework
- 5:51Speaker 2: soon because it's such a hot button issue. But social
- 5:54Speaker 2: media might blow up when we do that as well. Anyway,
- 5:56Speaker 2: So what happened with you?
- 5:57Speaker 3: Sorry, Within seconds, one of her friends, who I don't know,
- 6:02Speaker 3: got on and absolutely went to town at me.
- 6:05Speaker 2: And it's so personal, isn't it? And it's almost like
- 6:08Speaker 2: any social graces. In fact, that's a really interesting word
- 6:11Speaker 2: to use. There is no grace afforded to somebody when
- 6:14Speaker 2: they step outside of what somebody else perceives.
- 6:17Speaker 4: They should say.
- 6:17Speaker 2: There's no grace, there's no forgiveness, there's no you know,
- 6:20Speaker 2: justin we've seen your post a million posts that have
- 6:22Speaker 2: helped our family, and we don't agree with you on
- 6:25Speaker 2: this one, but we're going to stick with you. This
- 6:27Speaker 2: is like, we don't care about your last million posts.
- 6:30Speaker 2: You've lost us right now. Just it does my head in.
- 6:32Speaker 3: Yeah, No matter what I said to this woman, it
- 6:35Speaker 3: actually just got worse, and that other people joined in,
- 6:38Speaker 3: and all of a sudden, I was in this position
- 6:40Speaker 3: where I was being judged for literally too little.
- 6:45Speaker 4: Line, a couple of sentences, yeah, without.
- 6:47Speaker 3: Any context whatsoever, and I had to ring my friend
- 6:51Speaker 3: and apologize profuse. I felt terrible that this had now
- 6:54Speaker 3: implicated her. She then explained to me that the person
- 6:57Speaker 3: who was responding to me was a teacher who feels
- 6:59Speaker 3: hard done in the state system and feels, you know,
- 7:02Speaker 3: kind of very poorly supported by parents and the education.
- 7:06Speaker 2: Department, and is defensive and probably wants to be heard
- 7:09Speaker 2: and have a voice. And I get that there's two
- 7:11Speaker 2: sides to all of this what I'm really astounded by.
- 7:14Speaker 2: I actually want to ask you a couple of questions
- 7:15Speaker 2: about that and see how much it resonates and corresponds
- 7:18Speaker 2: with my experience. But what I'm finding is that people
- 7:23Speaker 2: have to be right. There's just this degree of certainty,
- 7:26Speaker 2: this absolutism that I find I'm really uncomfortable with. Like
- 7:32Speaker 2: I know, I get paid to share what the research says,
- 7:35Speaker 2: and people really appreciate the books and the things that
- 7:37Speaker 2: we share in this podcast, but I'm not really certain
- 7:40Speaker 2: about much of it. That's the reality, And as a scientist,
- 7:43Speaker 2: I've been trained to not be certain about things. In fact,
- 7:47Speaker 2: as research scientists, we're trained to be skeptical of everything
- 7:52Speaker 2: and to seek as much evidence as we can. And
- 7:54Speaker 2: that's why I'll usually catch. What I'm saying is you know,
- 7:57Speaker 2: on average what we see or it really depends, but
- 8:00Speaker 2: what we might expect in usual circumstances because you just
- 8:03Speaker 2: never know. But people want absoluteism, unquestioned clarity, and definite
- 8:11Speaker 2: responses like homework's good or homework's bad. Well, no, it
- 8:15Speaker 2: depends what kind of homework, it depends how old the
- 8:17Speaker 2: child is. We'll talk about that. Like I said later,
- 8:19Speaker 2: and it sounds like that's your experience. Now I've got
- 8:21Speaker 2: a question for you. When this was happening. Were you
- 8:24Speaker 2: able to walk away from the argument? Were you able
- 8:27Speaker 2: to put your phone down and just leave it be?
- 8:29Speaker 4: No?
- 8:29Speaker 3: I felt physically ill. It was like someone had physically
- 8:33Speaker 3: assaulted me.
- 8:34Speaker 4: Yeah.
- 8:35Speaker 3: It was all encompassing. It took up all of my headspace.
- 8:39Speaker 4: And probably all of your afternoon or evening or whatever
- 8:41Speaker 4: it was.
- 8:42Speaker 1: Yeah.
- 8:42Speaker 3: I was a mess. I couldn't function properly because all
- 8:44Speaker 3: of a sudden, everything I knew about myself was being questioned.
- 8:48Speaker 3: I was being attacked. I was being attacked just for
- 8:51Speaker 3: having an opinion.
- 8:52Speaker 4: Yeah, yeah, yeah, which is kind of my point. Now.
- 8:55Speaker 4: I could not get away from the phone.
- 8:57Speaker 2: I was having a bad day, and I saw all
- 8:59Speaker 2: of these men mesages coming through, And there were literally
- 9:01Speaker 2: hundreds of messages coming through. Some were very, very supportive,
- 9:04Speaker 2: some were exactly the opposite. Some were vitriolic, really really
- 9:09Speaker 2: really nasty. And I just sat there and thought, I'm
- 9:11Speaker 2: actually here trying to help. Like my job, my life
- 9:14Speaker 2: is built around inspiring and helping and making a difference
- 9:17Speaker 2: in people's lives. And what I've shared does make sense
- 9:19Speaker 2: and it's got strong empirical support. It's not like I've
- 9:22Speaker 2: just pulled this idea out of the air and chucked
- 9:24Speaker 2: it on the internet like several other people do.
- 9:27Speaker 4: I mean that they're everywhere.
- 9:31Speaker 2: This is a really clear scientific reality and human reality.
- 9:36Speaker 2: And yet that statement that high emotions leads to low intelligence.
- 9:42Speaker 2: It seemed to actually bear itself out in the comments
- 9:45Speaker 2: section as people got.
- 9:46Speaker 4: More and more emotional.
- 9:47Speaker 2: But I found myself becoming more emotional, and I started
- 9:50Speaker 2: thinking to myself, I want to reply to them and
- 9:52Speaker 2: tell them exactly how I feel, which would have been
- 9:55Speaker 2: a very unintelligent thing to do. And it took a
- 9:56Speaker 2: lot of restraint for me to not do that. And
- 9:59Speaker 2: I'm not that kind of guy. But that got me thinking,
- 10:03Speaker 2: if that's what happens to you, you know, a mature
- 10:06Speaker 2: woman getting used to social media a decade or more ago,
- 10:09Speaker 2: me a guy with a PhD in psychology who literally
- 10:12Speaker 2: teaches people how to not get caught up in this
- 10:14Speaker 2: stuff and to deal with it much more effectively.
- 10:17Speaker 4: What must it be like for a.
- 10:19Speaker 2: Fourteen year old girl or boy, or an eleven year old,
- 10:23Speaker 2: you know, for a child who is encountering this, perhaps
- 10:26Speaker 2: for the first time in their lives. Now that they've
- 10:28Speaker 2: finally been allowed to get that Facebook account or that
- 10:30Speaker 2: Instagram account or the snapchat l TikTok account, what must
- 10:33Speaker 2: it be like for them to have to encounter this
- 10:37Speaker 2: kind of challenge, this kind of adversity and pressure. And
- 10:41Speaker 2: I want to talk about what we can do as
- 10:42Speaker 2: parents in that circumstance and tie it back to this
- 10:46Speaker 2: issue that we've both faced right after the break.
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- 11:51Speaker 3: It's the Happy Families podcast, the podcast for the time
- 11:53Speaker 3: poor parent who just wants answers now, and today we
- 11:56Speaker 3: have been talking about what we can do and how
- 12:00Speaker 3: we can work through challenges when social media just blows
- 12:04Speaker 3: up in our face.
- 12:05Speaker 4: Yeah, when it goes put or capow or whatever.
- 12:08Speaker 2: And we've both had that experience and it happened to
- 12:10Speaker 2: me fairly recently, and I'm actually really tender about it.
- 12:13Speaker 2: I don't know if it's because I was just having
- 12:14Speaker 2: a really rough day anyway. I mean, I don't have
- 12:17Speaker 2: too many bad days. I think that I live one
- 12:19Speaker 2: of the most wonderful I love my life, I love
- 12:21Speaker 2: my family. I feel like we've got a great life.
- 12:23Speaker 2: But this just man is just threw me so far
- 12:26Speaker 2: and so hard.
- 12:27Speaker 3: Well, let's face it, it's not the first time it's happened.
- 12:29Speaker 3: There have been lots of times where people have disagreed.
- 12:32Speaker 2: Yeah, but I'm good with disagreement. I love disagreement, not
- 12:36Speaker 2: because I don't like conflict and unkindness, but I love
- 12:38Speaker 2: disagreement because it can often lead to learning with the
- 12:41Speaker 2: right mindset.
- 12:43Speaker 3: I wonder if what we're experiencing more is just the
- 12:46Speaker 3: fact that, you know, when somebody opens up a post,
- 12:50Speaker 3: you've got an explanation, right, But they're looking at the
- 12:53Speaker 3: image and the image has four words.
- 12:55Speaker 2: Yeah, high emotions equals low intelligence, that's the four words.
- 12:58Speaker 3: And instead of reading what's going on, they see this
- 13:01Speaker 3: image and it's like walking in halfway through a conversation,
- 13:04Speaker 3: or just overhearing a snippet of a conversation, and so
- 13:07Speaker 3: it's completely taken out of context, and as a result,
- 13:11Speaker 3: our response is completely out of content.
- 13:13Speaker 2: So this is the podcast for the time, poor parent,
- 13:15Speaker 2: Who's just one's answers now, So let's talk about answers
- 13:17Speaker 2: for a sec That situation that you've described is a
- 13:20Speaker 2: great description of what's probably going on. But one of
- 13:23Speaker 2: the things that I teach explicitly and ongoingly is get curious,
- 13:27Speaker 2: not furious. Now, I admit I didn't actually get too
- 13:30Speaker 2: curious either. I was pretty defensive. I was pretty tender.
- 13:32Speaker 2: It had been at alosy day, I've emphasized that sufficiently,
- 13:36Speaker 2: but nobody else was curious. There was no hint of
- 13:39Speaker 2: that statement. Strikes me as inconsistent with what I believed
- 13:44Speaker 2: or you seem to feel really strongly about that. Can
- 13:46Speaker 2: you help me to understand more when our children are
- 13:48Speaker 2: having a hard time?
- 13:49Speaker 4: That's exactly what I encourage parents to do.
- 13:52Speaker 2: The other day, we had a child who refused to
- 13:53Speaker 2: go to swimming lessons, and my response to her was, Emily,
- 13:57Speaker 2: can you help me to understand what it is about
- 13:58Speaker 2: swimming lessons that you don't want? She calmed down straight
- 14:02Speaker 2: away and she said, sure, Dad, I don't like my teacher.
- 14:05Speaker 2: I said, ah, so if we can work out the
- 14:07Speaker 2: teacher problem, do you think that you'll be okay with
- 14:08Speaker 2: swimming lessons? She said yep, and that was kind of it,
- 14:12Speaker 2: and I said, okay, well we'll do that today.
- 14:13Speaker 4: You're still going to have to go to swimming and
- 14:15Speaker 4: then she blew up again.
- 14:16Speaker 2: But when we get curious, not furious, we move towards
- 14:21Speaker 2: the issue that's causing us the consternation, but we do
- 14:24Speaker 2: so in a in a graceful way. We do so
- 14:27Speaker 2: in a way that says, justin I've been following on
- 14:29Speaker 2: social media for a while, and I know that if
- 14:31Speaker 2: you say something provocative, then there's probably something behind it
- 14:33Speaker 2: that I'm missing. Right now, maybe I can just read
- 14:36Speaker 2: your article or ask you a couple of questions and
- 14:38Speaker 2: I can understand it better.
- 14:39Speaker 4: What did you mean when you said that? Now, I'm
- 14:41Speaker 4: never going to.
- 14:41Speaker 2: Respond with frustration to a response like that, and our
- 14:44Speaker 2: children don't don't want to.
- 14:45Speaker 4: That's a different setup.
- 14:48Speaker 3: Yeah, I'm I'm just thinking about it in the real world,
- 14:51Speaker 3: you know, tangible, real world.
- 14:54Speaker 4: Are you saying that I'm not real world?
- 14:56Speaker 1: No?
- 14:56Speaker 3: No, no, I'm taking it outside of you know, technology and
- 14:59Speaker 3: social media in the real world. Is there actually any
- 15:03Speaker 3: one person that you associate with where you just absolutely
- 15:08Speaker 3: agree with everything they do and say, no, it doesn't exist.
- 15:12Speaker 2: Yeah, And if we were sitting down opposite one another
- 15:14Speaker 2: at a table, we'd work it out.
- 15:16Speaker 1: Well.
- 15:16Speaker 3: But you and I, I mean, we love each other,
- 15:18Speaker 3: we live with each other, we do everything together, and
- 15:21Speaker 3: yet we have really different views on some things, and
- 15:24Speaker 3: that is normal and healthy. And yet when we get
- 15:28Speaker 3: onto social media, we kind of expect that everybody's going
- 15:30Speaker 3: to be exactly like us for some reason, and if
- 15:33Speaker 3: somebody has a strong opinion, we all kind of jump
- 15:35Speaker 3: on the bandwagon. It was like.
- 15:38Speaker 4: We had a lot of following going on, yeah for ourselves.
- 15:41Speaker 3: And we just kind of get caught up in the
- 15:43Speaker 3: emotion of it.
- 15:44Speaker 4: The pylon begins.
- 15:45Speaker 2: That actually kind of leads into the second take home
- 15:48Speaker 2: message that I want parents to get from this, whether
- 15:51Speaker 2: they're getting caught up in it in any kind of
- 15:53Speaker 2: interaction themselves, or whether the kids are caught up in
- 15:55Speaker 2: any kind of dramas and challenges, and that is that
- 15:59Speaker 2: I don't think that when we're on screens, our hearts
- 16:04Speaker 2: turn towards one another in the same way that they
- 16:08Speaker 2: do when we're face to face. When I'm sitting down
- 16:11Speaker 2: with somebody who is an adversary, somebody that I disagree with,
- 16:14Speaker 2: and we're face to face, we're at a table, or
- 16:17Speaker 2: we're sharing a walk through a park as we try
- 16:19Speaker 2: to iron out our differences, what can normally happen is
- 16:22Speaker 2: we start to see one another as people, and our
- 16:25Speaker 2: hearts are designed to be open to the other person,
- 16:29Speaker 2: to listen to perspectives and try to understand. We give
- 16:32Speaker 2: people the benefit of the doubt.
- 16:35Speaker 3: You know, it's interesting when you were saying that I
- 16:37Speaker 3: remember a number of times with our children over the
- 16:40Speaker 3: years where they've had, you know, falling outs with their
- 16:43Speaker 3: friends and they've tried to make phone calls and the
- 16:46Speaker 3: phone has been ignored, or they've sent a sex message
- 16:49Speaker 3: and it's gone nowhere, and so either your I have
- 16:52Speaker 3: actually put them in the car and taken them to
- 16:54Speaker 3: their friend's house and it knocked on the door as
- 16:57Speaker 3: soon as they've seen each other. Has been an absolute
- 17:01Speaker 3: emotional outpouring as they have just realized that this is
- 17:06Speaker 3: all silly and they just want to be friends and
- 17:09Speaker 3: what happened at school in the playground today is really
- 17:13Speaker 3: not important. But it would never have happened if they
- 17:16Speaker 3: were not face to face, it would have continued.
- 17:18Speaker 2: So I think that they're my two key take home messages.
- 17:21Speaker 2: Number one, get curious, not furious. You don't need to
- 17:23Speaker 2: attack people, and please don't attack me. There's a bit
- 17:27Speaker 2: of self interest here, but really get curious, not furious.
- 17:30Speaker 2: And the second thing, imagine if we could turn our
- 17:33Speaker 2: hearts towards the other person, give them better for the doubt,
- 17:36Speaker 2: and think to yourself, hang on, I've clicked like and
- 17:40Speaker 2: follow on this person's social media profile therefore they're adding
- 17:44Speaker 2: some value to my life. What's to be gained by
- 17:46Speaker 2: attacking them? What's to be gained by being belligerent or
- 17:50Speaker 2: rude to them? Maybe we can humanize the person that
- 17:53Speaker 2: we're about to go to war with and wonder if
- 17:57Speaker 2: perhaps war is not the best answer, much more likely
- 18:00Speaker 2: to help people come to our way of thinking if
- 18:04Speaker 2: we treat them like a human rather than as our foe,
- 18:07Speaker 2: the person we need to defeat. There's one more thing
- 18:10Speaker 2: that I think we really need to touch on, though,
- 18:12Speaker 2: For every parent of a child who has access to
- 18:14Speaker 2: social media, I just can't imagine what it must be
- 18:17Speaker 2: like for a child. I couldn't stop it as a
- 18:20Speaker 2: PhD in psychology. You couldn't stop it as a mature
- 18:24Speaker 2: mum going through this kind of challenging thing. And I've
- 18:27Speaker 2: heard the horror stories. I've spoken to so many parents
- 18:29Speaker 2: who are heartbroken because their children have wound up in
- 18:34Speaker 2: flaming firestorms of tweets and accusations or arguments over text
- 18:41Speaker 2: message or in group chats on Instagram or whatever it
- 18:44Speaker 2: might be watching this happen, and their kids just can't
- 18:49Speaker 2: get away from it in the same way that I
- 18:50Speaker 2: couldn't get away from it when this was all blowing
- 18:52Speaker 2: up for me. It's a very sensitive topic, but I'm
- 18:57Speaker 2: aware of one fourteen year old who suicided, and at
- 19:02Speaker 2: least in part, this was because of the terror of
- 19:08Speaker 2: being left alone with the bullies who just wouldn't leave
- 19:14Speaker 2: her alone. I think as parents, we've got to be
- 19:17Speaker 2: able to have the wisdom, because we're not in the
- 19:20Speaker 2: moment the wisdom to say to our children, this is
- 19:23Speaker 2: awful right now. We just need to take a few
- 19:26Speaker 2: screenshots of the horrible things that are going on, and
- 19:29Speaker 2: then we need to get out of the conversation, turn
- 19:32Speaker 2: the phone off, and just have a day and a
- 19:34Speaker 2: night with no devices. Because once you convinced me to
- 19:38Speaker 2: put my phone down, and it took me a while,
- 19:40Speaker 2: I knew that you were right by the way you said,
- 19:42Speaker 2: put it down, stop it, come on, give me the phone,
- 19:45Speaker 2: and eventually I handed it over. It took a long time,
- 19:48Speaker 2: but once I did it, I almost immediately began to
- 19:52Speaker 2: feel more peaceful, and then I was able to connect
- 19:54Speaker 2: with you, and we were able to talk about what
- 19:57Speaker 2: was going on and then talk about something completely irrelevant
- 19:59Speaker 2: so that we could kind of let it go. And
- 20:01Speaker 2: it made all the difference. If you're a parent who's
- 20:03Speaker 2: going through it, don't let your child become a horror story.
- 20:06Speaker 2: I know how sensitive I became in the moment. If
- 20:09Speaker 2: I was a fourteen, thirteen, twelve year old girl or boy,
- 20:13Speaker 2: I suspect that it could have been devastating, maybe even catastrophic.
- 20:16Speaker 3: So I guess to just summarize, We've talked about a
- 20:19Speaker 3: lot of things today, and there's been you know, this
- 20:21Speaker 3: has been a really sensitive topic for you. The three
- 20:24Speaker 3: take homes for today are one, get curious, not furious.
- 20:30Speaker 3: Number two, turn our hearts towards one another.
- 20:34Speaker 4: Yeah, give people the benefit of the doubt. I'd be charitable,
- 20:37Speaker 4: it's okay to be kind.
- 20:38Speaker 3: And number three, if your children or you are caught
- 20:42Speaker 3: up in this, just get away from the screen.
- 20:46Speaker 2: Great summary if you've enjoyed the podcast, a bit of
- 20:49Speaker 2: a different one from what we normally do, but hopefully
- 20:52Speaker 2: this has been helpful and I don't know, maybe it
- 20:54Speaker 2: even gives you a bit of an insight into some
- 20:55Speaker 2: of the stuff that we.
- 20:57Speaker 4: Deal with on an occasional basis as well.
- 21:00Speaker 2: If you've enjoyed the podcast, we encourage you to share
- 21:02Speaker 2: it with your friends. Jump onto Apple podcasts, leave us
- 21:05Speaker 2: a rating and review. We love the five star ratings
- 21:08Speaker 2: and reviews and it makes me feel especially good after
- 21:11Speaker 2: an episode like this or a day like this. So please,
- 21:14Speaker 2: not that I'm after sympathy votes or anything, but we
- 21:16Speaker 2: love your five star ratings and reviews. They help people
- 21:18Speaker 2: to find the podcast and boost it in the rankings
- 21:20Speaker 2: so that more people can make their families happier. We
- 21:23Speaker 2: appreciate Justin rule On from Bridge Media for making the
- 21:25Speaker 2: podcast sound great.
- 21:26Speaker 4: He's our producer.
- 21:26Speaker 2: Our executive producer is Craig Bruce, and if you'd like
- 21:29Speaker 2: more info about how to make your family happier, please
- 21:32Speaker 2: visit happyfamilies dot com dot au