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Episode 186: Don’t Trust Your Invoices! The Dangers of Outsourcing without Oversight

"You may outsource your M&R, but you can't outsource your fleet management. That has to be internal." – Marc Canton

The trio unpacks real-life horror stories, including unnecessary tire replacements, duplicate battery charges, and a $7,000 bill for work that should’ve cost $1,000. They hammer home the point that outsourcing maintenance is fine—but abdicating responsibility isn’t.

Whether you're running 100 units or 4,000, this episode is a masterclass in oversight, system integration, and having the guts to ask, “Did you actually do that repair?”

Key Takeaways:

Outsourcing your M&R is not…

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