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#114 Why Referrals Aren’t Converting Like They Used To (And How To Fix It)
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Many professionals are noticing the same thing lately: they’re still receiving referrals, but those referrals aren’t converting into clients the way they used to. Why is that?
In this episode, Sylvia Garibaldi explains why that shift is happening and what it means for lawyers, mediators, and divorce professionals.
Today, a referral is rarely the final step in a client’s decision. Instead, it’s the starting point. After receiving a recommendation, most people immediately begin researching online — visiting websites, reading reviews, checking LinkedIn profiles, and even asking…
The skinny
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