Latest / QUESTION EVERYTHING / How to Use Instagram to Launch a Successful Business + Stand Out In a Saturated Market: Arrae Founder, Siffat Haider
Transcript
- 0:00Speaker 1: The following podcast is a dear media production.
- 0:04Speaker 2: Hi.
- 0:05Speaker 1: I'm Sif Hyder, the founder of Array. I'm a wellness
- 0:07Speaker 1: entrepreneur and digital creator, and this is my show, The
- 0:10Speaker 1: Dream Bigger Podcast. Listen. I love dreaming big, but you
- 0:14Speaker 1: know what I love more actually having the resources to
- 0:17Speaker 1: make those big dreams happen. And Hey, dreams can sometimes
- 0:20Speaker 1: be private jets, but other times they can look a
- 0:23Speaker 1: little something like having the best skin of your damn life,
- 0:26Speaker 1: or starting a successful business, or delving into spirituality. So
- 0:31Speaker 1: on this podcast, I chat with experts and thought leaders
- 0:34Speaker 1: from different fields about their tips and tricks on doing
- 0:37Speaker 1: exactly that. Remember to subscribe. We drop new episodes every Tuesday,
- 0:41Speaker 1: so see you.
- 0:41Speaker 2: Then, Big things happen when you're pretty, pretty bold, pretty clever,
- 0:54Speaker 2: pretty strong. I'm Danielle Robey, and each week my guests
- 0:57Speaker 2: and I have conversations that.
- 0:59Speaker 3: Put a new spin on pretty this.
- 1:03Speaker 4: Is pretty smart.
- 1:06Speaker 2: Millennials and those in Gen Z are one hundred and
- 1:10Speaker 2: eighty eight percent more likely to have the aim of
- 1:12Speaker 2: creating a side business compared to Baby boomers or traditionalists.
- 1:20Speaker 2: I've heard from you that you want to know more
- 1:22Speaker 2: about how other people have done it. Today we're sitting
- 1:25Speaker 2: down with Sif Hyder, CEO and co founder of Array.
- 1:30Speaker 2: You may have seen her holistic supplements that supercharge your
- 1:33Speaker 2: digestion and combat bloat and stress online. Celebrities like Molly
- 1:38Speaker 2: Sims and Melissa Woodhealth love them, and influencers alike have
- 1:42Speaker 2: raved about the product. We're going to learn how Sif
- 1:45Speaker 2: used Instagram to launch a successful business, and how any
- 1:49Speaker 2: product can stand out in a saturated market. So twenty nineteen,
- 1:59Speaker 2: you lingerie, But before we dive in, I need you
- 2:03Speaker 2: to dial me all the way back. You grew up
- 2:05Speaker 2: in Toronto and you started working at El Canada.
- 2:09Speaker 1: Yeah. Yeah, So this was like right after school I went.
- 2:13Speaker 1: I did my undergrad in political science, religion and sociology
- 2:18Speaker 1: and knew I ultimately wanted to get into something creative.
- 2:22Speaker 1: Of course, no one would hire me. So then after
- 2:24Speaker 1: that I did a diploma at Conynas College and I
- 2:27Speaker 1: was just applying furiously to magazines. I really wanted to
- 2:32Speaker 1: work at a magazine. I feel like I was just
- 2:33Speaker 1: like always a writer. And in the meanwhile, I started
- 2:36Speaker 1: a blog on the side because I wanted to be
- 2:38Speaker 1: able to show magazines a portfolio of things I had
- 2:41Speaker 1: never worked anywhere, but I was like, I'm a self started,
- 2:44Speaker 1: I have great ideas and like I just I love
- 2:46Speaker 1: that creative process. So I started my blog, ended up
- 2:49Speaker 1: getting a job at al Canada and worked there for
- 2:52Speaker 1: a year. In the meanwhile, my blog was growing, and
- 2:56Speaker 1: before I knew it, I went full time with my blog,
- 2:59Speaker 1: so you know, got to wear all the hats and
- 3:02Speaker 1: you know, kind of fulfilled my dreams of like being
- 3:05Speaker 1: able to do all of that. So that's kind of
- 3:07Speaker 1: a little bit of my backstory.
- 3:08Speaker 4: So what year did your blog blow up?
- 3:11Speaker 1: Twenty sixteen?
- 3:13Speaker 2: And what do you think was the match that lit
- 3:16Speaker 2: the fire on that? Because I think there are so
- 3:18Speaker 2: many blogs, it's like, how did people find you?
- 3:22Speaker 1: You know what it was, Danielle. I think like back
- 3:25Speaker 1: at that time, like it was pre blogs being the
- 3:29Speaker 1: saturated field A and B. I didn't even know it
- 3:33Speaker 1: was like a career paths really, Like I still remember
- 3:35Speaker 1: the first time a brand came to me and they're like,
- 3:38Speaker 1: we want to send you clothes, and I'm like, this
- 3:39Speaker 1: is spam. This is spam, Like this is this cannot
- 3:42Speaker 1: be like a real thing. Like I didn't even know
- 3:44Speaker 1: that it could be a career path, and you know,
- 3:47Speaker 1: I think that, like a lot of people who started
- 3:50Speaker 1: back then, it was just like out of love for creation,
- 3:53Speaker 1: with like no other motivation behind it, like for me
- 3:56Speaker 1: as well, right, Like I never thought that this would
- 3:58Speaker 1: be my career. I always thought that I was going
- 3:59Speaker 1: to be ajournalist forever, right or like go into that field,
- 4:02Speaker 1: like just working in magazines. My dream was like Vogue
- 4:05Speaker 1: one day? So what made it blow up? Honestly, I
- 4:07Speaker 1: was always really motivated to bring good information to women,
- 4:15Speaker 1: and I think that it just resonated with people. You know,
- 4:17Speaker 1: I was always giving out tips, Like I always presented
- 4:21Speaker 1: myself as like the girl next door, and I would
- 4:23Speaker 1: like bring people in as I learned things, and like
- 4:26Speaker 1: share tips and tricks as I had them, because I
- 4:29Speaker 1: would always share them with my friends and I always
- 4:32Speaker 1: thought of my community as my friends. And I feel
- 4:34Speaker 1: like maybe that resonated with people, and that's kind of
- 4:37Speaker 1: how it started to grain traction. You know.
- 4:39Speaker 2: Usually when I interview founders, I hear that the idea
- 4:43Speaker 2: for the company pops into their head, sometimes years before
- 4:48Speaker 2: they even take the first step. When did the first
- 4:50Speaker 2: idea for Array come to you?
- 4:53Speaker 1: It wasn't until I want to say like early twenty eighteen.
- 4:58Speaker 1: So if like, I've said this backstory a couple of times,
- 5:02Speaker 1: but I will for our listeners here as well. But
- 5:05Speaker 1: I had a horrible history of health issues and was
- 5:10Speaker 1: I never thought I would go into wellness as a
- 5:12Speaker 1: career path because when I was younger, I was just
- 5:14Speaker 1: never into it, right. I was always like fashion and
- 5:16Speaker 1: beauty and that was my world. But as my house
- 5:20Speaker 1: started deteriorating for mysterious reasons and I never really got
- 5:24Speaker 1: any answers, I started to look into natural remedies. I
- 5:28Speaker 1: hit my breaking point actually when I fractured a rib
- 5:30Speaker 1: from a chronic cough at like twenty two years of age,
- 5:33Speaker 1: and it was really gnarly, and when I went to
- 5:36Speaker 1: my doctor, I was prescribed codeine and I was like,
- 5:38Speaker 1: this is not this is not it, this is not
- 5:40Speaker 1: the vibe. So that's when I started looking into natural remedies.
- 5:44Speaker 1: And as I started experimenting with everything I was reading about,
- 5:49Speaker 1: I started seeing shifts in my immune system. And from
- 5:52Speaker 1: there I was like, okay, wait, let me let me
- 5:54Speaker 1: see what I can do here about my digestion and
- 5:56Speaker 1: fatigue and all these like little issues that I had
- 5:59Speaker 1: on and you know, a daily basis. I really wanted
- 6:02Speaker 1: to optimize my health. And you know, after a while,
- 6:06Speaker 1: it started to click that there was this gap in
- 6:09Speaker 1: the wellness space because coming from beauty and as a
- 6:12Speaker 1: hyper consumer, I was like, I can go into a
- 6:15Speaker 1: Sephora and find anything I need for whatever skin concern
- 6:19Speaker 1: I have, and it's so easy to navigate, like dark circles,
- 6:23Speaker 1: you know, acne, Like whatever your issue is, it's formulated
- 6:26Speaker 1: by a dermatologist. Like these things are results driven, Like
- 6:29Speaker 1: I'd use my doctor downis gross peel pads, and suddenly
- 6:32Speaker 1: my skin was better a couple of months later, you know.
- 6:35Speaker 1: And I wanted to see that same thing brought into
- 6:38Speaker 1: the wellness world, where like things were really fast acting,
- 6:41Speaker 1: results driven, sealed off by wellness professionals, not just like
- 6:46Speaker 1: this cutesy product. And also I really wanted to make
- 6:49Speaker 1: something that was like appealing to women so that they
- 6:54Speaker 1: would find the same joy that they did with their
- 6:57Speaker 1: skincare routines and like bring that in to wellness, you know,
- 7:00Speaker 1: because what I was seeing with my friends was like, oh,
- 7:04Speaker 1: like supplements, I don't know if they really work, and
- 7:06Speaker 1: they're so ugly. Let me shove them to the back
- 7:07Speaker 1: of my pantry and forget about it. And I was like,
- 7:09Speaker 1: I need to change this relationship that women have with
- 7:12Speaker 1: wellness so that they can feel their best. And so
- 7:16Speaker 1: that was like the idea for a ray and twenty
- 7:18Speaker 1: eighteen was when it clicked. And I remember like thinking
- 7:20Speaker 1: about it over and over in my head and I
- 7:22Speaker 1: was like, ah, like I don't even know if this
- 7:24Speaker 1: is like a good enough idea. And one day I
- 7:26Speaker 1: was sitting in my couch and I was talking to
- 7:28Speaker 1: Nische about it now my husband back then my boyfriend.
- 7:30Speaker 1: So we went and we did it together, and it
- 7:34Speaker 1: was the best decision we made was just to go
- 7:35Speaker 1: for it.
- 7:37Speaker 2: So in hindsight, did you figure out where your health
- 7:40Speaker 2: problems were coming from?
- 7:42Speaker 1: Honestly, no, I wish I did. I just every never
- 7:45Speaker 1: got that guidance, like since I never knew the reason.
- 7:48Speaker 1: What I did was like go and like try to
- 7:51Speaker 1: correct what was happening, and like start from the root,
- 7:55Speaker 1: which is why I started integrating different herbs and minerals
- 7:58Speaker 1: and vitamins into my routine. And obviously from there I
- 8:02Speaker 1: started learning so much about lifestyle choices, like how my
- 8:06Speaker 1: diet was impacting how I was feeling and like eating cleaner,
- 8:09Speaker 1: like understanding what foods made me feel great and what
- 8:12Speaker 1: didn't make me feel so great. So just like really
- 8:16Speaker 1: starting from ground zero, because you know, I think nowadays
- 8:20Speaker 1: there's so much information out there about wellness, but back
- 8:23Speaker 1: in like twenty thirteen, twenty fourteen, it was like barren,
- 8:27Speaker 1: Like it was just like woo woo granola people who
- 8:29Speaker 1: were talking about wellness. Back then it was just like
- 8:32Speaker 1: not a thing. So I just like, I don't know
- 8:35Speaker 1: what it was. Probably a culmination of different lifestyle choices
- 8:38Speaker 1: that were just not great for me throughout high school, university, whatever,
- 8:42Speaker 1: But I'm just grateful that I was able to come out.
- 8:46Speaker 1: I fit so much stronger, and now with a business
- 8:48Speaker 1: that hopefully is helping other people too.
- 8:51Speaker 2: You know, when I speak to people who help launch products,
- 8:54Speaker 2: they all say that if you can get people to
- 8:57Speaker 2: trust you enough to ingest something, then you truly have
- 9:00Speaker 2: their trust. Yeah, these are are are they considered supplements?
- 9:05Speaker 1: Yes, they're injustible supplements, so they're ingestible.
- 9:07Speaker 4: So how did you go about building trust with your consumer? Initially?
- 9:12Speaker 1: So as much as I love the wellness sphere, I
- 9:17Speaker 1: knew that in order to build something that was truly efficacious.
- 9:21Speaker 1: We needed to work with anchopathic doctor to formulate those products,
- 9:25Speaker 1: Like we wanted something of the highest degree of efficacy.
- 9:28Speaker 1: So that's what we did. We found anachropathic doctor to
- 9:32Speaker 1: formulate our two products, Bloat and Calm, and she actually
- 9:34Speaker 1: specializes in eating disorders. And why that is so unique
- 9:38Speaker 1: is that when you're specializing in eating disorders, you are
- 9:41Speaker 1: truly dealing with the toughest mental health and digestive issues.
- 9:47Speaker 1: Right Oftentimes people are in recovery and like you're really
- 9:50Speaker 1: figuring out how to help them digest food again, you know.
- 9:54Speaker 1: So we found the best nachopathic doctor that we could
- 9:57Speaker 1: find to formulate these products, and that's what we don
- 10:00Speaker 1: and you know, at the front and center of our
- 10:02Speaker 1: education is the fact that this has been formulated by
- 10:05Speaker 1: a doctor, you know, and the fact that this is
- 10:07Speaker 1: available in holistic health centers in clinics, so this is
- 10:11Speaker 1: obviously something that's a product that's trusted by not people
- 10:14Speaker 1: like me, like I'm a consumer, but by experts. And
- 10:18Speaker 1: just constantly educate people about the ingredients, like what they
- 10:22Speaker 1: should look out for, why our formulation is special, like
- 10:26Speaker 1: even things like why are dosage may be different from
- 10:29Speaker 1: what they've seen from other brands, and like we we
- 10:32Speaker 1: just love to do education. We've always put like nochrothic
- 10:35Speaker 1: doctors who we have on our board and like who
- 10:37Speaker 1: we've worked with at the front and center of our
- 10:39Speaker 1: brand as well, because it's really important that people get
- 10:42Speaker 1: that information from the source. So that's kind of how
- 10:44Speaker 1: we've tried to do it, and also like put our
- 10:47Speaker 1: customer stories in the front and center of things, Like
- 10:50Speaker 1: it's really fulfilling to have created a product that people
- 10:54Speaker 1: email us about being like I have ibs, I have crones,
- 10:58Speaker 1: and like, this is the thing the only thing that
- 11:00Speaker 1: I've found for symptom relief. Like hearing that, it's like
- 11:04Speaker 1: holy crap, Like I had a hand at building that
- 11:08Speaker 1: and like impacting someone's life. So that's kind of how
- 11:12Speaker 1: we've done the education and hopefully built that trust.
- 11:16Speaker 2: So many of our listeners are entrepreneurs future entrepreneurs, and
- 11:21Speaker 2: I will kind of want to go brick by brick
- 11:22Speaker 2: with you full transparency about how you built this thing,
- 11:26Speaker 2: because it's really impressive. So early on, what are the
- 11:29Speaker 2: first three things that you did?
- 11:32Speaker 1: Oh, I want to say research, research, research, because that's
- 11:35Speaker 1: really it. But what I did was first and foremost,
- 11:39Speaker 1: we knew that we needed to triangulate a theory we had,
- 11:44Speaker 1: so we spoke to a lot of people, and the
- 11:46Speaker 1: thing that we were seeing was that everyone was bloated
- 11:48Speaker 1: and anxious. So we knew that like those were the
- 11:50Speaker 1: two problems to solve or like look for a solution for.
- 11:54Speaker 1: And we wanted to go triangulate this theory by speaking
- 11:57Speaker 1: to nochropathic doctors. So we spoke to loads of nachropathic
- 11:59Speaker 1: doctors and just got their opinion on why this was
- 12:02Speaker 1: a thing, if it really was a thing, or if
- 12:04Speaker 1: it was something that we were imagining. And from there
- 12:08Speaker 1: we had to find an autopathic doctor that we actually
- 12:11Speaker 1: wanted to work with. So I think that for any
- 12:14Speaker 1: entrepreneurs a it's research, like whatever you're thinking of in
- 12:18Speaker 1: your head, like make sure gut feeling is incredibly important.
- 12:21Speaker 1: But if you can like go triangulate that theory you have,
- 12:24Speaker 1: like speak to people that you know, speak to experts
- 12:27Speaker 1: within your field if you can, and then if you
- 12:30Speaker 1: need to find like someone to work with, then go
- 12:32Speaker 1: ahead and do that. And then honestly, the third thing
- 12:34Speaker 1: I would say is execute like know in your mind
- 12:37Speaker 1: that whatever you're creating, it probably won't be perfect because
- 12:42Speaker 1: I think, like you just have to execute and do
- 12:44Speaker 1: and then like iterate based on feedback afterwards. Like for us,
- 12:49Speaker 1: we went to market with like our formulation was perfect
- 12:53Speaker 1: of course because it's an ingustible, but our branding needed
- 12:55Speaker 1: work still, and like we iterated because like it was
- 12:58Speaker 1: just like not possible to get like the perfect thing.
- 13:01Speaker 1: Like something always goes wrong, And had we like sat
- 13:04Speaker 1: and nitpicked on like the wine or two things that
- 13:06Speaker 1: we thought had gone wrong, I think we would have
- 13:09Speaker 1: been sitting on our ideas still, you know what I mean.
- 13:11Speaker 1: So I think the third thing is probably like execute
- 13:13Speaker 1: on it.
- 13:14Speaker 4: Trademarks attorneys.
- 13:16Speaker 1: Yeah, it's it's a fun world out there, so trademarks
- 13:20Speaker 1: are very difficult to get. So I think what you
- 13:22Speaker 1: should be doing is depends on what field you're going into.
- 13:27Speaker 1: But for us, like you can make formulas proprietary by
- 13:31Speaker 1: like guarding certain trade secrets. Basically we are in the
- 13:35Speaker 1: midst of filing trademarks. Let's see, we're working on it
- 13:38Speaker 1: really really hard, but that that whole area is difficult.
- 13:41Speaker 1: Have good lawyers, I will.
- 13:42Speaker 4: Say that, how do you find your attorneys?
- 13:45Speaker 1: We were referred to them. Thankfully, we have like a
- 13:46Speaker 1: very strong network of like other entrepreneurs, and our lawyers
- 13:50Speaker 1: were recommended to us by another entrepreneur who's a friend
- 13:53Speaker 1: of my husband, and they're like the best there is,
- 13:57Speaker 1: I think, within like one of the best in North
- 13:59Speaker 1: America and the best in Canada. I would say for sure.
- 14:02Speaker 1: They have great experience with startups. And I think like
- 14:05Speaker 1: a lot of young entrepreneurs think that, okay, like I
- 14:08Speaker 1: shouldn't worry about a lawyer. I actually vehemently disagree with that.
- 14:12Speaker 1: I think it's like one of those things that you
- 14:13Speaker 1: must spend money on and like those few thousand dollars
- 14:17Speaker 1: when you're young, like a young startup and maybe bootstrapped,
- 14:20Speaker 1: feels like a lot. But you don't know this shit
- 14:23Speaker 1: that can go wrong, okay, Like thankfully nothing major has happened,
- 14:26Speaker 1: but even when it comes to looking over contracts and stuff,
- 14:29Speaker 1: just to have that professional pair of eyes look through things,
- 14:32Speaker 1: it just gives you a cushion and knowing that, okay,
- 14:36Speaker 1: if something is to go wrong, like we have support,
- 14:38Speaker 1: Like it's not just Nish and I who know nothing
- 14:41Speaker 1: about law, you know, So I think like having that
- 14:45Speaker 1: like finding the right lawyers is just incredibly important.
- 14:48Speaker 2: And then how did you go about finding your factory
- 14:51Speaker 2: and manufacture A lot of.
- 14:53Speaker 1: Research and a lot of hits and misses because you know,
- 14:57Speaker 1: we were bootstrapped Nish and I put our wedd money
- 15:00Speaker 1: into the business and launched it.
- 15:01Speaker 2: Wow.
- 15:02Speaker 1: Yeah, So we had to find a manufacturer who would
- 15:06Speaker 1: do lower minimum mortar quantities because typically when you go
- 15:09Speaker 1: to a manufacturer, the numbers that they want to start
- 15:12Speaker 1: off with are absurd. So we thankfully were able to
- 15:16Speaker 1: find a manufacturer we loved who could source like the
- 15:19Speaker 1: highest quality ingredients, which was really important to us, and
- 15:22Speaker 1: they were able to do the minimum mortar quantities that
- 15:24Speaker 1: we needed as well. We had to taggle with them
- 15:26Speaker 1: a little bit. When we started speaking to manufacturers, it
- 15:29Speaker 1: was like fifty one hundred thousand. We were like, huh, like,
- 15:33Speaker 1: what are those numbers?
- 15:34Speaker 4: That's wild, it's wild.
- 15:36Speaker 1: So we got it down to a few thousand, but
- 15:40Speaker 1: I remember when we placed that order, we were like.
- 15:43Speaker 4: Terrified, We're scared.
- 15:44Speaker 2: Yeah, and you end up having to pay more because
- 15:47Speaker 2: of that. That was my next question actually was funding.
- 15:50Speaker 2: So tell me the story behind that. Did you have
- 15:52Speaker 2: a wedding, did you take the wedding money and use
- 15:54Speaker 2: it for like what happened.
- 15:56Speaker 1: So we basically did not have a wedding. We decided
- 16:00Speaker 1: at the wedding that we were the money we were
- 16:01Speaker 1: going to put into our wedding, we decided to put
- 16:03Speaker 1: it into the business instead.
- 16:05Speaker 4: What a great story.
- 16:06Speaker 1: Yeah, honestly, it's We were going to have our wedding
- 16:10Speaker 1: in Spain actually, so we were going to do this
- 16:11Speaker 1: like beautiful destination wedding, but we decided to put it
- 16:15Speaker 1: into our business. And honestly, like when I look back
- 16:18Speaker 1: on it, it was the best decision we ever made
- 16:20Speaker 1: because also her personal perspective, like I don't know how
- 16:24Speaker 1: I would have planned a wedding and built a startup
- 16:28Speaker 1: at the same time. I think I would have just
- 16:30Speaker 1: like died. It's insane. It's insane, like planning a wedding
- 16:34Speaker 1: like people who do it, and people do it all
- 16:37Speaker 1: all day long. It is hard. It's really really hard
- 16:40Speaker 1: to plan a wedding and like building a startup as well.
- 16:42Speaker 1: It's like, you know, it's like like giving birth to
- 16:45Speaker 1: a baby really and like raising it. So we decided
- 16:48Speaker 1: we were going to put our wedding money into the
- 16:50Speaker 1: startup because we needed the funds. We didn't want to
- 16:52Speaker 1: go raise money before we even knew what we were doing,
- 16:56Speaker 1: you know. And also I think that there is something
- 16:58Speaker 1: beautiful about putting your own money in, like really wanting
- 17:01Speaker 1: the idea that bad that you like bet on yourself.
- 17:04Speaker 2: I think you're also potentially more thoughtful about where you're
- 17:08Speaker 2: spending money.
- 17:09Speaker 1: Absolutely, at the beginning, it educated us so much about finances,
- 17:13Speaker 1: Like niche I mean, Nish is like great with numbers,
- 17:15Speaker 1: but our livelihood depended on our business working out, you know,
- 17:19Speaker 1: And so we really were careful with every dollar we had.
- 17:23Speaker 1: We just didn't have a lot to spend. We were
- 17:24Speaker 1: really really thoughtful, really careful, and we're able to run
- 17:29Speaker 1: our business profitably. We didn't have the privilege of draining
- 17:33Speaker 1: money at like when we started, because what were we
- 17:35Speaker 1: going to do when we ran out of fits? So
- 17:38Speaker 1: it taught us a lot. I think it made us
- 17:40Speaker 1: like more astute business owners. And I think it's like
- 17:44Speaker 1: the old school way of doing things as well. So
- 17:46Speaker 1: I'm grateful that we did it that way.
- 17:48Speaker 2: So you have this product in hand, your manufacturer ships
- 17:52Speaker 2: it to you, and now everything is about distribution. When
- 17:56Speaker 2: I think about products, I always think about that phrase.
- 17:58Speaker 2: If a tree falls in the forest and no one
- 18:00Speaker 2: hears it, did it fall? That's distribution. It is so
- 18:04Speaker 2: difficult to get distribution. How'd you go about that? What
- 18:08Speaker 2: is your distribution model?
- 18:09Speaker 1: When we started, the distribution was us shipping things out
- 18:12Speaker 1: of our apartment.
- 18:13Speaker 4: So you were just like posting on Instagram.
- 18:16Speaker 1: Yeah, we were like, and we still are, by the way,
- 18:18Speaker 1: like ninety nine percent D two See we work with
- 18:20Speaker 1: like a few clinics and a few beauty boutiques where
- 18:22Speaker 1: we sell as well, but aside from that, it's all
- 18:26Speaker 1: D two C. And we moved into a warehouse like
- 18:28Speaker 1: way way later, like I'm talking early this year when
- 18:33Speaker 1: our like launch launch was March twenty twenty, and we
- 18:36Speaker 1: were just out there in our house like hustling, Like
- 18:39Speaker 1: our entire apartment looks like a warehouse. Like if you
- 18:41Speaker 1: go to the array TikTok channel and scroll down a
- 18:45Speaker 1: little bit, like there's videos that we've posted of like
- 18:47Speaker 1: our apartment, which was a warehouse. So that was our distribution.
- 18:50Speaker 1: It was us and I'm grateful for it because we
- 18:53Speaker 1: got to like add a lot of personal touches, which
- 18:55Speaker 1: was really exciting and cool. But we we did everything.
- 18:58Speaker 1: We did the customer services while you know, when a
- 19:00Speaker 1: package was lost, we were dealing with it. Even things
- 19:03Speaker 1: like in the early days we would be going with
- 19:07Speaker 1: like big big bags to drop the boxes off at
- 19:10Speaker 1: the post office too, so we made friends with the
- 19:12Speaker 1: local people at our post office. So we were our
- 19:15Speaker 1: own distribution. And now of course, like we have a
- 19:17Speaker 1: warehouse thankfully and like great people that we work with,
- 19:20Speaker 1: but yeah, still primarily e commerce.
- 19:24Speaker 4: How did you get the word out?
- 19:26Speaker 1: I will say Instagram is a very very powerful thing.
- 19:29Speaker 2: I think this is interesting for people because how many
- 19:32Speaker 2: Instagram followers do you have?
- 19:34Speaker 1: I have a little over fifty thousand, so that's.
- 19:37Speaker 4: A great following.
- 19:39Speaker 2: It's not like one point five million, like you hear
- 19:41Speaker 2: about right, No, So, like I'm just in shock because
- 19:46Speaker 2: you really spread the word quickly.
- 19:48Speaker 1: So it was through of course, like I have, like
- 19:51Speaker 1: you know, a good network and a great community as well,
- 19:54Speaker 1: but also we gifted really heavily to influencers, to doctors,
- 19:59Speaker 1: to wellness professionals, and from there the word really started
- 20:02Speaker 1: to spread. So what's interesting is, and people may not
- 20:06Speaker 1: know this, but doctors, wellness professionals, like in the holistic
- 20:10Speaker 1: world are constantly looking for great products to recommend to
- 20:13Speaker 1: their clients, right, and so we started to gain like
- 20:16Speaker 1: a lot of traction amidst people who had like chronic
- 20:19Speaker 1: digestive issues from their doctors and their nutritionists who loved
- 20:22Speaker 1: our product. And of course, like we'd also gifted heavily
- 20:26Speaker 1: to influencers, right and thankfully a lot of them loved
- 20:31Speaker 1: the product and started sharing about it organically, So we
- 20:34Speaker 1: got lucky. I think at the core though, like, of
- 20:38Speaker 1: course you can employ these strategies that I'm saying, but
- 20:41Speaker 1: I think at the core, it's so important to have
- 20:43Speaker 1: a great product in y'all, you know, because I mean,
- 20:47Speaker 1: influencers get gifted products day in and day out, Right,
- 20:50Speaker 1: they're not going to post about it if your.
- 20:52Speaker 2: Product going to say like you gifted it to them,
- 20:54Speaker 2: but it could have stayed in their pile on percent
- 20:57Speaker 2: percent you were saying the product was so good.
- 21:00Speaker 1: Yeah, the product was great. And you know, we always
- 21:03Speaker 1: added personalized touches, not just to influencers, even to our customers.
- 21:06Speaker 1: Like we did this thing where we'd send a polaroid,
- 21:08Speaker 1: which we still do by the way, with like Nish
- 21:11Speaker 1: and I and like just like a little handwritten note
- 21:13Speaker 1: like welcome to the Array family or like.
- 21:14Speaker 4: That's so cute, you know.
- 21:16Speaker 1: And the whole reason was, like our fridge is full
- 21:18Speaker 1: of polaroids, and we thought like every time we had
- 21:22Speaker 1: like a significant memory nition, I would always take a
- 21:24Speaker 1: picture on our polaroid and put it on our fridge,
- 21:26Speaker 1: and I always made a smile. And so we were like,
- 21:27Speaker 1: what if we can give this to customers, Let's see
- 21:29Speaker 1: if they like it. And so we'd send these boxes
- 21:32Speaker 1: with the polaroids to both influencers and our consumers, and
- 21:36Speaker 1: people loved it, you know, and it was like a
- 21:39Speaker 1: mini viral moment where like people would just share pictures
- 21:43Speaker 1: of these boxes that we'd send out to them. So
- 21:45Speaker 1: things like that I think really stick, right, like great
- 21:48Speaker 1: product and finding that personalized thing that's very you Like,
- 21:53Speaker 1: it doesn't matter if someone else goes and does this
- 21:55Speaker 1: polaroid idea, because where does it fit into their story?
- 21:58Speaker 1: Like find your thing, you know, and like let people
- 22:01Speaker 1: know that you're like sending this with soul and that
- 22:04Speaker 1: you really care, you know. And I think like that
- 22:07Speaker 1: was really it that we obviously had a great product
- 22:10Speaker 1: and our like the whole delivery was really soughtful. And
- 22:14Speaker 1: came from our hearts.
- 22:15Speaker 2: So the primary reason new businesses fail is because of
- 22:20Speaker 2: lack of market demand. Forty two percent of small businesses
- 22:23Speaker 2: fail because of this reason. If there's one thing you
- 22:27Speaker 2: have to be sure of before you start a business,
- 22:30Speaker 2: it's the need of what you're offering to customers.
- 22:34Speaker 4: How do you assess market need?
- 22:35Speaker 2: Like, I know you said you needed this product in
- 22:38Speaker 2: your gut, you felt like other people needed this product,
- 22:40Speaker 2: How did you assess the market need for it?
- 22:43Speaker 1: Honestly, Danielle, I wish I had some like fancy answer
- 22:46Speaker 1: as to how I did this, but like and maybe
- 22:47Speaker 1: someone from business school would have a better answer, But
- 22:50Speaker 1: for us, it was really speaking to a lot of
- 22:52Speaker 1: people like I spoke to. Thankfully, I will say the
- 22:56Speaker 1: one like unfair advantage I had was a community and
- 23:00Speaker 1: go prior to Array launching, when it was even just
- 23:02Speaker 1: like a seedling of an idea, I remember doing polls
- 23:05Speaker 1: and like just asking people like do you suffer from
- 23:08Speaker 1: this or this? Like is this an issue in your life? Like,
- 23:11Speaker 1: you know, just asking those sorts of questions. And then
- 23:14Speaker 1: when we'd come up with the formulation, even we sent
- 23:17Speaker 1: it out to sixty women within my community, and they
- 23:21Speaker 1: told us what they thought of it, like really like
- 23:23Speaker 1: honest opinion, and that was how we kind of knew,
- 23:26Speaker 1: Like everyone was talking about how they had these issues
- 23:29Speaker 1: and then like like we tried to figure it out
- 23:32Speaker 1: the best we could with the resources we had. But
- 23:34Speaker 1: like speak to as many people as you know, honestly,
- 23:36Speaker 1: Like if you don't have like a following on instagrament
- 23:39Speaker 1: you don't need that, like speak to every friend you have,
- 23:41Speaker 1: like send out a mass email acting like do you
- 23:44Speaker 1: suffer from this problem? Or like a little questionnaire you.
- 23:47Speaker 4: Know what I mean survey monkey.
- 23:49Speaker 1: Yeah, yeah, Like that's literally what we did when we
- 23:51Speaker 1: sent out like our samples. So it works like you
- 23:54Speaker 1: got to speak to people.
- 23:55Speaker 2: You know, when did you first start seeing profit? How
- 23:58Speaker 2: long did it take?
- 24:00Speaker 1: We were profitable within three months?
- 24:02Speaker 4: Wow?
- 24:04Speaker 2: Yeah that's wild. Yeah yeah, do you behind me asking
- 24:07Speaker 2: like what does that mean? Like were you how much
- 24:08Speaker 2: were you selling a month? How many units?
- 24:11Speaker 1: So we crossed the hundred k threshold per month within
- 24:16Speaker 1: like three and a half months of business, Like what
- 24:20Speaker 1: like launch.
- 24:20Speaker 4: You send that all out of your your apart?
- 24:23Speaker 1: Yeah yeah, you I mean it was a challenge, let
- 24:25Speaker 1: me tell you.
- 24:26Speaker 4: But you used to have been fulfilling orders all day.
- 24:28Speaker 1: Yeah, literally all day was Nish and I doing it
- 24:30Speaker 1: for a really long time, just the two of us.
- 24:31Speaker 1: But then we ended up hiring people as well. We
- 24:33Speaker 1: were really lucky. I think people also, like people we
- 24:36Speaker 1: knew had gone out of work because of COVID and
- 24:39Speaker 1: they were they were looking for jobs, right, And so
- 24:42Speaker 1: we had like three people helping us pack and like
- 24:44Speaker 1: literally our apartment was this warehouse all day long. But yeah,
- 24:48Speaker 1: we were profitable within a few months of business. We
- 24:51Speaker 1: were we were. We were really lucky. We were lucky.
- 24:53Speaker 1: We worked hard for it.
- 24:54Speaker 2: Though, I will say, where do you think you spent
- 24:57Speaker 2: money you shouldn't have and where did you where do
- 24:59Speaker 2: you think you shoul to spend more money?
- 25:01Speaker 1: I wouldn't change anything because we were We spent money
- 25:05Speaker 1: in the right places. When we launched, we put money into,
- 25:09Speaker 1: you know, getting the best possible quality of product. We
- 25:12Speaker 1: spent way more than I think someone else maybe would have,
- 25:16Speaker 1: getting all organic ingredients. But that was like not somewhere
- 25:18Speaker 1: we were willing to kind of bend. That was so
- 25:20Speaker 1: important to us that it was a value proposition. And
- 25:23Speaker 1: I was like, I don't care, like I don't care
- 25:26Speaker 1: if it costs like, however, thousands more, it's the.
- 25:30Speaker 4: Whole point of the product.
- 25:31Speaker 1: What's the point? Right, Like that that was our value proposition,
- 25:34Speaker 1: So that was really important to us. Where else we
- 25:36Speaker 1: spend money is on branding, which is also something I
- 25:39Speaker 1: recommend unless you have someone on your team who's like
- 25:42Speaker 1: a really visual, like design heavy person. I'm visual, but
- 25:45Speaker 1: I cannot design for like branding for example, right packaging, Yeah,
- 25:50Speaker 1: so you need a graphic designer exactly, And so we
- 25:53Speaker 1: outsourced that and again that was a great idea and
- 25:57Speaker 1: for us, like we were really methodic about how we
- 26:00Speaker 1: spent the money. So like those were the two things
- 26:02Speaker 1: we knew we needed to spend money on to get
- 26:04Speaker 1: the brand started. And then from there, like we put
- 26:06Speaker 1: up like a shit website, like Nish did that himself.
- 26:10Speaker 1: Like it was like some horrible Shopify theme, Like it's
- 26:13Speaker 1: like so embarrassing. Like now if I look back on
- 26:15Speaker 1: my stories and I see it, I'm like, oh, but
- 26:17Speaker 1: you do what you can. And then as we started
- 26:20Speaker 1: to make money, that's when we started to pour money
- 26:22Speaker 1: back into the business. So like we didn't hire a
- 26:25Speaker 1: developer slash designer to redo our website until like six
- 26:29Speaker 1: months in because that's all we could afford. So I
- 26:32Speaker 1: think that the way we did it was the right way,
- 26:35Speaker 1: and I don't think I would change things.
- 26:38Speaker 2: So we've talked about Nish your business partner who's also
- 26:40Speaker 2: your husband.
- 26:41Speaker 4: What is that dynamic?
- 26:43Speaker 3: Like?
- 26:43Speaker 1: Really fun? I think we're really lucky. Nish Is has
- 26:48Speaker 1: every quality that I don't have. What was he doing
- 26:51Speaker 1: before fintech? Okay, so very different. He's very technical, really analytical.
- 26:57Speaker 1: I mean his he graduated with a degree in mechanic engineering, right,
- 27:00Speaker 1: so he's like very like numbers oriented and his brain
- 27:04Speaker 1: works in a way that mind just doesn't. And I
- 27:06Speaker 1: always knew, like if I were to start a business,
- 27:09Speaker 1: I would want someone with those exact qualities. So when
- 27:12Speaker 1: it came to Array, I was like, you know, no
- 27:14Speaker 1: matter what, I'm getting niche to work on this with me,
- 27:17Speaker 1: Like I don't care if we're building a woman's brand,
- 27:19Speaker 1: Like he better suck it up and work on this
- 27:21Speaker 1: with me because it like I need those skill sets.
- 27:24Speaker 1: And so our dynamic is so much fun, Like we
- 27:27Speaker 1: have the best time together. I think he brings insight
- 27:32Speaker 1: into the table that I wouldn't normally have, you know,
- 27:35Speaker 1: like yeah, he's very like data oriented and like like
- 27:38Speaker 1: he just he can analyze things in a way that
- 27:40Speaker 1: I don't think to do, so like I think he
- 27:44Speaker 1: brings a method to my madness.
- 27:48Speaker 4: What's the hardest decision you two have had to make
- 27:50Speaker 4: so far?
- 27:51Speaker 1: Oh, that's such a good question. What is the hardest decision?
- 27:56Speaker 1: I think to spend what we did on branding. We
- 27:59Speaker 1: went back back and forth on that for a really
- 28:01Speaker 1: long time. I knew we needed to spend on branding.
- 28:03Speaker 1: Nish was like, I don't want to do this, and
- 28:05Speaker 1: we went back and forth for such a long time,
- 28:08Speaker 1: but we landed on that decision, and I'm like, like, retrospectively,
- 28:13Speaker 1: Nish is so glad that you know, he caved there
- 28:15Speaker 1: and we did it because I think that if we
- 28:18Speaker 1: hadn't really invested in our brand, like just having it
- 28:22Speaker 1: really really streamlined, I don't know if we would have
- 28:25Speaker 1: been able to get it to where it is, because
- 28:27Speaker 1: I think in this day and age, you really have
- 28:29Speaker 1: to think if everything you create as something that can
- 28:32Speaker 1: and should be photographed, Like you want to create something
- 28:34Speaker 1: that people want to photograph and people are excited to
- 28:36Speaker 1: have as part of their routines. Had we just kind
- 28:39Speaker 1: of thrown something up. I don't think it would have worked.
- 28:42Speaker 1: So that was a really, really tough decision.
- 28:45Speaker 2: I read your biggest feat in twenty twenty was getting
- 28:49Speaker 2: good at meetings unquote what makes a good meeting?
- 28:52Speaker 4: Like what did you improve upon?
- 28:54Speaker 1: So I have worked for myself, or I had worked
- 28:57Speaker 1: for myself for so long that I was just used
- 29:01Speaker 1: to emails, right, and I've I run anxious. I wasn't
- 29:05Speaker 1: someone who liked to get on the phone. It's funny
- 29:07Speaker 1: because I love doing my podcast, but I feel like
- 29:11Speaker 1: I'm the one asking the questions, whereas like in a meeting,
- 29:14Speaker 1: like you're leading it and there's people relying on you,
- 29:17Speaker 1: and you're getting in meetings like over and over again
- 29:19Speaker 1: all day long. Age. It was just like a really
- 29:21Speaker 1: foreign thing to me, right, And it was it was
- 29:25Speaker 1: just like I guess getting comfortable knowing that people trust
- 29:30Speaker 1: you to lead and that you have good ideas and
- 29:34Speaker 1: having comcapsules to like just make me non anxious during
- 29:38Speaker 1: those meetings. That's about it. Like it's just getting comfortable
- 29:41Speaker 1: with it, like getting comfortable with yeah. Yeah, Like it
- 29:44Speaker 1: was just something that was really foreign to me because
- 29:45Speaker 1: I've always worked for myself.
- 29:48Speaker 2: You also wrote on Instagram romanticize your life. What does
- 29:53Speaker 2: that mean?
- 29:54Speaker 1: So I think that all of us, like most of
- 29:58Speaker 1: us are probably really busy in our data life day lives, right,
- 30:01Speaker 1: And I think a lot of people get trapped in
- 30:03Speaker 1: this thing of like living for the weekend, right, Like
- 30:06Speaker 1: you get really excited about what you're going to do
- 30:07Speaker 1: on a Friday night or a Saturday Sunday, and you
- 30:10Speaker 1: don't think about the little joys that you can have
- 30:13Speaker 1: on a daily basis, And like, your daily joys don't
- 30:17Speaker 1: have to be these like time consuming, luxurious things, right,
- 30:21Speaker 1: Like for me, those like like how I romanticize my
- 30:24Speaker 1: life is like taking that time in the morning to
- 30:27Speaker 1: sit there with my journal and like go for a
- 30:29Speaker 1: long walk where I listen to an audiobook. Like those
- 30:31Speaker 1: are the things that bring me joy every single day,
- 30:33Speaker 1: and I don't need to look forward to the weekend
- 30:36Speaker 1: because I bring joy to my life by doing those
- 30:39Speaker 1: things every single day. And like even just like mini achievements,
- 30:42Speaker 1: because some days work is gnarly, yeah, like it's hard,
- 30:46Speaker 1: and so I think of like just like certain mini
- 30:49Speaker 1: goals that I set for myself as like little accomplishments
- 30:52Speaker 1: as well, right, Like I have certain things that I
- 30:55Speaker 1: check off my to do list, which is like small,
- 30:58Speaker 1: like make your bed and like then you can keep
- 31:00Speaker 1: on a nice bed at night. Things like that. I think,
- 31:02Speaker 1: like those they're little, but they really do help you
- 31:05Speaker 1: romanticize your life.
- 31:06Speaker 2: But that's interesting to me because the things that you mentioned,
- 31:09Speaker 2: for the most part, feel more to me like things
- 31:13Speaker 2: that bring you joy or like scheduling hacks. The word romanticize,
- 31:17Speaker 2: Like I think about it differently. I'm curious as to
- 31:20Speaker 2: like as to what you really meant when you said romanticize,
- 31:24Speaker 2: Like is it like is it like put lotion all
- 31:28Speaker 2: over your body every day?
- 31:30Speaker 3: Is it?
- 31:30Speaker 1: I think it that definition of romanticize is so personal, right,
- 31:36Speaker 1: Like maybe to you that is putting lotion on your body, right,
- 31:39Speaker 1: Like maybe that is like a really like nice luxurious
- 31:42Speaker 1: act for you. For me, that is to go on
- 31:44Speaker 1: a one hour long walk in the morning, you know,
- 31:47Speaker 1: which maybe a chore or like some like just something
- 31:50Speaker 1: that someone else hates doing. But for me, it really
- 31:53Speaker 1: is like that definition of whatever it is that brings
- 31:56Speaker 1: you a lot of joy, Like for me, it means
- 31:58Speaker 1: like go out for a cough on like a Tuesday afternoon, right, right,
- 32:02Speaker 1: like that. It can be as small as that, Okay,
- 32:05Speaker 1: for you, it can be something else, like I don't know,
- 32:07Speaker 1: maybe it's like sitting there and indulging yourself with like
- 32:10Speaker 1: a really good book before you go to sleep, like
- 32:11Speaker 1: whatever those little things are that make you feel like
- 32:15Speaker 1: more excited and like happy about your life. Like that's
- 32:18Speaker 1: how it feels to me. That's like my definition of it.
- 32:21Speaker 4: That makes sense. Okay, rapid fire.
- 32:24Speaker 1: Let's do it.
- 32:25Speaker 2: Number one non negotiable morning ritual journaling. The one product,
- 32:30Speaker 2: the one beauty product you really really can't live without, skincare.
- 32:34Speaker 1: Whatever that means to you, reten, I'll see you for
- 32:36Speaker 1: rule like by doctor Dennis Gross.
- 32:39Speaker 4: Everything doctor Dennis Gross is great.
- 32:40Speaker 1: I die for his Caroline, like I am just I
- 32:45Speaker 1: cannot tell you my obsession so good for skincare and
- 32:48Speaker 1: beauty products is most like my favorite.
- 32:51Speaker 2: Is say yeah, so good, okay, so good, I have
- 32:54Speaker 2: to try I haven't tried those. Something you wish someone
- 32:57Speaker 2: would have told you before starting your own business.
- 33:00Speaker 1: I read it. No one told me. I read it,
- 33:03Speaker 1: which is don't get stuck on perfection.
- 33:06Speaker 2: When I was launching Pretty Smart, there was one gal
- 33:09Speaker 2: that was helping me with things, and she kept saying, Danielle,
- 33:13Speaker 2: perfection is the enemy of done. Yeah, but I was like, nope,
- 33:17Speaker 2: I need it to perfect.
- 33:19Speaker 4: So yes, I agree with you.
- 33:21Speaker 2: The number one negotiation tip ooh kindness.
- 33:25Speaker 1: I'm gonna say kind interesting.
- 33:26Speaker 3: Yeah.
- 33:27Speaker 4: I love that.
- 33:27Speaker 1: It's always worked for me. And I think people think
- 33:32Speaker 1: that like to negotiate and sorry, I know this is
- 33:34Speaker 1: rapid fire, but I will stop on this for a second, please.
- 33:37Speaker 1: I think that women, when they think of negotiation, they
- 33:39Speaker 1: think that like, I got to become someone else, but
- 33:42Speaker 1: play into your superpower. Mine is kindness. And I feel
- 33:45Speaker 1: like when it's come to negotiations, I can't go in
- 33:48Speaker 1: there pretending to be my husband, who can be a
- 33:51Speaker 1: hard ass. For me, that's kindness, it's honesty, it's transparency,
- 33:54Speaker 1: and it's always worked for me.
- 33:56Speaker 2: It's interesting you say that because we had Chris Voss,
- 33:58Speaker 2: the FBI negotiator, on to talk about negotiation specifically for women,
- 34:04Speaker 2: and he kept saying, one, don't use like an aggressive
- 34:08Speaker 2: tone of voice, use the DJFM tone. And also it's
- 34:13Speaker 2: a collaboration. Yes, it's not one side wins, one side loses.
- 34:17Speaker 2: So it's really smart that you said that.
- 34:21Speaker 1: Thank you.
- 34:22Speaker 4: We got to talk about your podcast.
- 34:24Speaker 2: If everybody were to listen to one episode just to
- 34:28Speaker 2: get into it for the first time, which one would
- 34:31Speaker 2: you point them to.
- 34:31Speaker 1: I'm going to say, go listen to my episode with
- 34:34Speaker 1: doctor Michael Bruce. He is a sleep doctor, and I
- 34:38Speaker 1: think it's an incredibly important episode because we talk about
- 34:41Speaker 1: optimization in every single way, and we never discuss how
- 34:44Speaker 1: important sleep is when it comes to life hacking. You
- 34:48Speaker 1: are non functional unless you've optimized your sleep. So I
- 34:52Speaker 1: think it's like I idolize doctor Michael Bruce. I've read
- 34:55Speaker 1: his book. I'm reading his new book right now, and
- 34:57Speaker 1: it is such an important listen.
- 35:00Speaker 4: I always say that sleep is the secret of superheroes.
- 35:02Speaker 1: It's true. No one, no Avenger is out there fighting
- 35:06Speaker 1: their best fight if they're sleep deprived. K like it'll
- 35:10Speaker 1: bring Iron Man down. Like no, I love that.
- 35:14Speaker 2: I'm so I do a question, A pretty smart question.
- 35:19Speaker 1: This is wait. I die for the branding. Thank you,
- 35:22Speaker 1: it's so good.
- 35:23Speaker 2: You're so sweet. I'm going to send you one when
- 35:25Speaker 2: they come out. I haven't launched them yet, so cool.
- 35:28Speaker 2: Pick a question, any question?
- 35:29Speaker 1: Oh my gosh, Okay, let's do that one.
- 35:32Speaker 4: Did I go to you no, you read it.
- 35:34Speaker 1: Okay, When have you felt the closest to magic in
- 35:38Speaker 1: your life? This is a good one. When we had
- 35:43Speaker 1: launched a air, when I had thought of Array, when
- 35:45Speaker 1: we had thought of a ray, there were like certain
- 35:48Speaker 1: things that I'd written down that like I envision that
- 35:51Speaker 1: like so and so buys our product or so and
- 35:54Speaker 1: so talks about it on social media, and I think
- 35:59Speaker 1: seeing so many of those things that I just envisioned
- 36:02Speaker 1: in my mind, like coming to life was like, like
- 36:06Speaker 1: I remember the first time it was Melissa would actually
- 36:09Speaker 1: I will call her out. Who was the first person,
- 36:12Speaker 1: like big person to post about us on Instagram and
- 36:15Speaker 1: so nice, and I like I remember that happening and
- 36:18Speaker 1: I was like, oh my god, like, oh my God,
- 36:21Speaker 1: like it cause it was like not only did it
- 36:23Speaker 1: do this like massive thing for our brand where we
- 36:25Speaker 1: just saw like crazy sales come in, but I was like,
- 36:28Speaker 1: holy shit, like this person knows that we exist, Like
- 36:31Speaker 1: Melissa would like who felt like this, Like you know,
- 36:34Speaker 1: like you just have these moments right, So I feel
- 36:37Speaker 1: like that was a big one because she was the
- 36:39Speaker 1: first person that put us on the map. And for me,
- 36:41Speaker 1: it was like I had this list of people and
- 36:44Speaker 1: like she was one of them and that was really exciting.
- 36:47Speaker 2: That is really special. Yeah, required reading for every human being.
- 36:51Speaker 1: Atomic habits, I would say, is a good Like it's
- 36:55Speaker 1: just a great book for everyone to read because it
- 36:59Speaker 1: will help you figure out how to be like the
- 37:01Speaker 1: best version of yourself, I think. And another one I
- 37:04Speaker 1: would say is the five Am Club. I think that
- 37:07Speaker 1: it's by Robin Sharma.
- 37:08Speaker 4: Do you wake up at five am?
- 37:10Speaker 1: Six five point fifty is typically when my eyes open.
- 37:14Speaker 1: But the secret to this is just going to bed earlier.
- 37:16Speaker 1: It's like I'm in bed by ten and how many
- 37:20Speaker 1: hours is that? I seven and a half hours, But
- 37:23Speaker 1: you figure that seven and a half is good? Yeah,
- 37:25Speaker 1: seven and a half every night, Like my eyes are
- 37:26Speaker 1: shut by you know, ten thirty pm. I lay in
- 37:29Speaker 1: bed at ten so that I can read for a
- 37:31Speaker 1: bit and then go to bed.
- 37:32Speaker 4: That's good.
- 37:32Speaker 1: But five Am Club because I think that there's magic
- 37:35Speaker 1: in mornings at least in my experience. It could be
- 37:38Speaker 1: my sleep chronotype based on the doctor Michael Bruce methodology.
- 37:43Speaker 1: But like it just teaches you, like I guess the
- 37:46Speaker 1: importance of mornings and like really like seizing the day
- 37:49Speaker 1: and like just habits of successful people, So I think
- 37:52Speaker 1: it's like a good inspirational read. So I would say
- 37:54Speaker 1: those two are like good building blocks, which I think
- 37:57Speaker 1: a lot of people should read.
- 37:58Speaker 2: Yeah, I like that the smartest decision you've ever made.
- 38:03Speaker 1: To follow my gut instinct and build a ray. I like,
- 38:08Speaker 1: I spoke to people close to me about it, and
- 38:11Speaker 1: not everyone got it, and I didn't care, and I
- 38:15Speaker 1: did it anyway. Like I'm lucky that my husband always
- 38:18Speaker 1: understood and you know, he was my biggest supporter and
- 38:22Speaker 1: I'm so grateful to have him as a co founder.
- 38:23Speaker 1: But had I listened to everyone around me, I don't
- 38:27Speaker 1: think I would have launched it.
- 38:28Speaker 4: What'd your parents think?
- 38:29Speaker 1: Both of them are my biggest cheerleader. But honestly, when
- 38:32Speaker 1: I went to my dad, he didn't get it. But
- 38:35Speaker 1: like he's older and like I understand that, like now
- 38:38Speaker 1: why he wouldn't get it. He was concerned, right, but
- 38:41Speaker 1: he was really supportive, but he was like, you're not
- 38:44Speaker 1: a doctor, and hearing that, I was like, oh my god,
- 38:48Speaker 1: like should I even bother? But then I was like no,
- 38:50Speaker 1: like I know something he doesn't, and there's something good
- 38:54Speaker 1: in that, because if everyone is like, yeah, go for it,
- 38:58Speaker 1: your idea is not even contrarian. It's probably been done
- 39:00Speaker 1: because people get it. Like, you want your idea to
- 39:04Speaker 1: be contrarian if you want it to succeed. And my
- 39:06Speaker 1: one clearly was when I decided to start it. So
- 39:09Speaker 1: that was a smart decision I made.
- 39:10Speaker 2: For everybody out there who has a seed of an
- 39:14Speaker 2: idea and is just teetering on starting it, feeling nervous.
- 39:20Speaker 1: What do you say, don't be nervous, do it. If
- 39:22Speaker 1: you have a gut instinct, do it. You will never
- 39:26Speaker 1: know until you do it. And the thing is, there's
- 39:29Speaker 1: all these great ideas in the world, but like it's
- 39:33Speaker 1: only the like people have to do it right, Like
- 39:36Speaker 1: someone may have thought of that same idea and they
- 39:38Speaker 1: just never did it. So go and actually do it
- 39:40Speaker 1: and make it come to life. You'll never wonder and like,
- 39:43Speaker 1: even if it fails, you learn from it, like it
- 39:46Speaker 1: just makes you stronger.
- 39:47Speaker 4: There's no failures, there's only pivots.
- 39:49Speaker 1: Agreed, Thank you.
- 40:09Speaker 3: All right, today is a good day. To have a
- 40:11Speaker 3: good day.
- 40:11Speaker 4: I'll see you next week.
- 40:18Speaker 3: Yeah,