Latest / The Trauma Therapist / The Role of Therapists in Leadership with Ryan Drzewiecki, PsyD, LP
Transcript
- 0:00Speaker 1: Trauma Thepist Podcast Plus listeners can listen to episodes early
- 0:03Speaker 1: and ad free right now. Become a Plus listener by
- 0:07Speaker 1: going to Apple Podcasts, searching for the Trauma Thepist podcast
- 0:11Speaker 1: and signing up today. Welcome to the Trauma Neverist Podcast,
- 0:18Speaker 1: a show about the incredible people dedicated to helping those
- 0:21Speaker 1: of experienced trauma. My name is Got macpherson, and my
- 0:24Speaker 1: mission is to raise awareness of trauma and to inspire
- 0:27Speaker 1: each of us to help those around us.
- 0:34Speaker 2: All right, Ryan, you read to do this, love to
- 0:37Speaker 2: do it?
- 0:37Speaker 1: All right? So five or three, two and one, our folks,
- 0:42Speaker 1: welcome back to the podcast. I'm very excited to have
- 0:44Speaker 1: us my guest today, doctor Ryan Driwswiki. Ryan welcome.
- 0:49Speaker 2: Thank you guys, thank you so much for having me.
- 0:51Speaker 2: I really appreciate the opportunity.
- 0:53Speaker 1: Awesome. So. Ryan is an experienced leader with over twenty
- 0:56Speaker 1: years of experience and behavioral health administration. Early serves as
- 1:00Speaker 1: the chief clinical Officer of Sierra Tucson, a residential and
- 1:04Speaker 1: outpatient treatment center which provides care to adults ages eighteen
- 1:08Speaker 1: and older of all genders who are struggling with addiction
- 1:10Speaker 1: and mental health disorders. Addition, he's a consultant with the
- 1:14Speaker 1: Mara Group, which focuses on organizational efficiency, company barrel, leadership training,
- 1:19Speaker 1: clinical excellence. Ryan welcome. So, before we get go in here,
- 1:24Speaker 1: share with our listeners where you're from originally and where
- 1:27Speaker 1: you are currently.
- 1:29Speaker 2: Oh boy, So I grew up in Cincinnati. I went
- 1:33Speaker 2: to my undergrad at Northwestern in Chicago, and then I've
- 1:38Speaker 2: been on and off in Phoenix most of my adult life.
- 1:42Speaker 2: I left for a few years to do my internship
- 1:44Speaker 2: in postdoc at Hazelden in Minnesota, and I did a
- 1:49Speaker 2: couple of years with all Points North in Colorado. So
- 1:53Speaker 2: I just kind of pingpong back between the Arizona summers
- 1:56Speaker 2: and the coldest places I can find nice.
- 2:00Speaker 1: Let's before we kind of jump into you know what
- 2:04Speaker 1: it did you do and focus on and want to
- 2:07Speaker 1: share with us today, if you can share with us,
- 2:11Speaker 1: how did you get into this field and specifically this
- 2:15Speaker 1: this specialization and interest in the first place.
- 2:18Speaker 2: I love that question. I was listening to some of
- 2:21Speaker 2: your old episodes. I forget what it was somebody said,
- 2:24Speaker 2: isn't it funny how the answer to that question changes
- 2:27Speaker 2: every couple of years, and that that really resonated with me.
- 2:30Speaker 2: I think in some ways, I always knew that I
- 2:34Speaker 2: wanted to get into psychology, and I tried to run
- 2:37Speaker 2: away from it for a little while because I think
- 2:39Speaker 2: I was, you know, I had concerns about the field,
- 2:44Speaker 2: and I think eventually I came to say, I do
- 2:47Speaker 2: want to get into psychology, but I want to think
- 2:49Speaker 2: outside the box, you know. I think I'm I'm very
- 2:53Speaker 2: interested in challenging the way that we look at mental health.
- 2:57Speaker 2: And I love like the you know, the AMA informed
- 3:01Speaker 2: kind of frameworks for that reason. It's instead of thinking,
- 3:05Speaker 2: instead of thinking in terms of the DSM and diagnoses
- 3:08Speaker 2: and what have you. I think it really normalizes mental
- 3:11Speaker 2: health and normalizes mental health reactions. You know, I think
- 3:14Speaker 2: for a lot of people, if you are if you
- 3:17Speaker 2: are feeling relatively safe, if you are kind of able
- 3:21Speaker 2: to stay in that window of tolerance, you do well.
- 3:24Speaker 2: And if you don't feel safe, it's it's easy to
- 3:28Speaker 2: start to get disregulated. And if you stay disregulated for
- 3:31Speaker 2: a while, that that's when it, you know, that's when
- 3:33Speaker 2: it starts to look like like mental health and and
- 3:36Speaker 2: like some of the diagnoses that we treat. But I
- 3:39Speaker 2: was always just a really big fan of you know,
- 3:41Speaker 2: normalizing that the struggle is is natural, that you know.
- 3:46Speaker 2: Obviously there's some some more serious or significant conditions, but
- 3:50Speaker 2: for most people, you know, depression and anxiety or are
- 3:54Speaker 2: inevitabilities of life and inevitabilities of living in a you know,
- 3:59Speaker 2: in a societ and what have you, and that you know,
- 4:03Speaker 2: I think everybody finds ways to balance and struggle, and
- 4:09Speaker 2: everybody struggles in some ways and at some times. And
- 4:12Speaker 2: that was always a really important message for me to
- 4:14Speaker 2: get across in my work.
- 4:16Speaker 1: When you started your journey your education into mental health,
- 4:22Speaker 1: were you focused on addiction? Was that something had your
- 4:29Speaker 1: site set on?
- 4:30Speaker 2: I fell into it, I think when I was in
- 4:35Speaker 2: graduate school. The short answer is no, I actually started
- 4:39Speaker 2: off with special education. I worked a lot with autism
- 4:45Speaker 2: back in the early two thousands. When I was in
- 4:47Speaker 2: grad school and they said where do you want to
- 4:50Speaker 2: do your practicums and your internship, I think I said
- 4:54Speaker 2: anything but substance abuse. I think I don't even know why,
- 4:58Speaker 2: but I do remember saying, yeah, let's not go that direction.
- 5:02Speaker 2: And so sure enough, my first practicums in substance use,
- 5:06Speaker 2: and then the second practicums in substance use, and then
- 5:08Speaker 2: I recognized that. You know, I think some of my
- 5:12Speaker 2: hesitancy was that I didn't I didn't think I had
- 5:15Speaker 2: a lot of experience with it or familiarity with it.
- 5:18Speaker 2: I didn't recognize maybe the role that it played in
- 5:22Speaker 2: my family. But once I got into these practicums, I realized,
- 5:26Speaker 2: oh yeah, like I have a lot of addictive thinking.
- 5:29Speaker 2: I think my family has some of those characteristics. And
- 5:32Speaker 2: it felt familiar. It felt like I just knew the
- 5:34Speaker 2: language right away. So after a handful of practicums, you know,
- 5:40Speaker 2: I did my internship and postdoc it at Hazelden, which
- 5:43Speaker 2: was a fantastic experience. And I've always kept you know,
- 5:48Speaker 2: one foot at least in the in the substance abuse
- 5:51Speaker 2: field since then.
- 5:54Speaker 1: And uh now, obviously you're at SIRA Tucson. Let me
- 5:59Speaker 1: ask you. You know, you say you felt you fell
- 6:03Speaker 1: into that and you started doing practical and internships those
- 6:07Speaker 1: types of facilities. But what was it about substance abuse
- 6:13Speaker 1: that you felt not only that you could recognize maybe
- 6:17Speaker 1: some of the addictive thinking, but that you felt like
- 6:20Speaker 1: you could help. You could, Okay, I can help in
- 6:23Speaker 1: this particular area. My set of skills, particular set of
- 6:27Speaker 1: skills or interests, whatever. I feel like I can do
- 6:30Speaker 1: something here. Mm hmm.
- 6:33Speaker 2: I think I felt, uh, it's hard to put my
- 6:36Speaker 2: finger on. Like I said, it just felt like I
- 6:37Speaker 2: spoke the language. It felt like I knew, you know,
- 6:41Speaker 2: to some extent what people we were struggling with, or
- 6:44Speaker 2: I recognized some of the communication patterns. I certainly recognized
- 6:48Speaker 2: the you know, the perfectionism that often goes hand in
- 6:52Speaker 2: hand with the addictive personality. And it just sort of
- 6:55Speaker 2: felt like coming into this realization of oh no, this
- 6:59Speaker 2: is this is very definitely the place where I need
- 7:02Speaker 2: to be working because I know this, I know what
- 7:05Speaker 2: this is like, and and I think you know, through
- 7:08Speaker 2: through my own history as well, just working through some
- 7:11Speaker 2: of those those patterns, I have some understanding of what
- 7:15Speaker 2: it looks like to to to build a good foundation,
- 7:19Speaker 2: to build a stronger life, to to find better patterns
- 7:23Speaker 2: for emotion regulation.
- 7:26Speaker 1: Help me out here. Substance abuse treatment centers, the people
- 7:32Speaker 1: who suffer with addiction. I mean, that's that's that's intense.
- 7:38Speaker 1: We all know that, we all hear that, we hear
- 7:41Speaker 1: culturally of people going into treatment once what multiple times,
- 7:47Speaker 1: quote unquote takes multiple this is off stuff talk to
- 7:52Speaker 1: us about culturally what you do there, it's your Tucson.
- 7:58Speaker 1: How substance abuse treatment is situated in the culture. Now,
- 8:03Speaker 1: what do people need to know?
- 8:07Speaker 2: Well, I'll say, you know, first, at Sierra Twuson, we
- 8:10Speaker 2: did start out exclusively doing substance use. Now we have
- 8:14Speaker 2: a couple tracks. We have the substance use track, we
- 8:16Speaker 2: have a mood track and a trauma track as well.
- 8:20Speaker 2: I think the magic ingredient that we try to deliver
- 8:25Speaker 2: is an absolute focus on the community and on community building,
- 8:31Speaker 2: and on helping people repair relationships and learn the skills
- 8:35Speaker 2: to you know, deal with the rupture and repair of relationships.
- 8:40Speaker 2: So I like to tell our clients all the time,
- 8:43Speaker 2: you're you're surrounded by some of the most amazing doctors
- 8:46Speaker 2: and nurses and therapists that that you're going to you
- 8:49Speaker 2: know that you'll ever meet. But we're only here for
- 8:52Speaker 2: a very limited amount of time. What we really want
- 8:55Speaker 2: to do is have and create opportunities to just bring
- 8:57Speaker 2: people together to create a really strong community. You know,
- 9:02Speaker 2: we emphasize independent problem solving as much as possible. Somebody says,
- 9:08Speaker 2: you know, I don't like my roommate. You know, we'll
- 9:11Speaker 2: dig a little bit and understand why. But for the
- 9:13Speaker 2: most part, we're going to say, well, well can we
- 9:15Speaker 2: do how do you want to handle this? How can
- 9:17Speaker 2: we support you in working on developing this relationship? And
- 9:21Speaker 2: I think that goes a long way as well. Like
- 9:24Speaker 2: I think people who are struggling with addiction and mood
- 9:27Speaker 2: and trauma have often oftentimes either have some you know,
- 9:33Speaker 2: had some interpersonal maybe challenges to begin with, or they've
- 9:36Speaker 2: at least you know, maybe fallen into a place where
- 9:38Speaker 2: they're super isolated. Their family might be upset, frustrated at
- 9:43Speaker 2: wits end. You know, their their job very very often
- 9:47Speaker 2: is in limbo and very tenuous, and their ability to
- 9:51Speaker 2: create meaningful connections has been deeply impacted. So, like I said,
- 9:57Speaker 2: we really just try to get people together and get
- 9:59Speaker 2: them communicating with each other, and we say this is
- 10:01Speaker 2: the magic ingredient, not the meds that you'll take, or
- 10:04Speaker 2: the therapy that you'll get or e MDR versus somatic experiencing.
- 10:08Speaker 2: It's the learning to create new connections, learning to repair
- 10:13Speaker 2: old connections, and recognizing that a strong connection doesn't mean
- 10:18Speaker 2: that you and this other person are always happy, Like
- 10:22Speaker 2: there's a there's inevitable rupture and repair. So this is
- 10:26Speaker 2: what we do when we rupture these relationships, and this
- 10:29Speaker 2: is how you can approach those sorts of things.
- 10:32Speaker 1: That's interesting. I mean, I can think of why relationships
- 10:36Speaker 1: with the focus on relationships might be at at the
- 10:41Speaker 1: forefront of treatment, but I could also see strong arguments
- 10:45Speaker 1: for maybe other things that might be chosen to be
- 10:48Speaker 1: at the forefront two such as you know, we're going
- 10:51Speaker 1: to be focusing on trauma, we're going to be focusing
- 10:53Speaker 1: on attachment. But of course you can you can connect
- 10:57Speaker 1: the dots in many different ways. But why is it?
- 11:01Speaker 1: Why is it relate? Talk more about why relationships? Why
- 11:06Speaker 1: not looking at some other things? And I'm wondering about
- 11:11Speaker 1: the twelve steps? Where does that fit in here? A
- 11:14Speaker 1: lot of people are familiar with that too.
- 11:16Speaker 2: Sure why relationships? I think it's the most common thread.
- 11:22Speaker 2: That's something we can put in place across the board
- 11:25Speaker 2: for people coming in with, you know, whatever presenting problem.
- 11:29Speaker 2: And then we do have separate tracks for for mood
- 11:31Speaker 2: versus addiction, co occurring and trauma. So the programming certainly
- 11:36Speaker 2: looks different, you know, and we'll match people up with
- 11:39Speaker 2: different modalities, different medical interventions. Youah TMS ketamine, what have you.
- 11:47Speaker 2: We We have great resources here to plug in a
- 11:50Speaker 2: lot of things. But I do think that that connection piece,
- 11:53Speaker 2: or the attachment piece is fundamental because I think that
- 11:56Speaker 2: that's what people can take with them out of a
- 11:59Speaker 2: out of a facility life this as they move down
- 12:01Speaker 2: to lower levels of care, just the ability to create
- 12:05Speaker 2: a community around them. And to the second part of
- 12:07Speaker 2: your question, I think that that's the magic ingredient with
- 12:10Speaker 2: with AA. You know, I A is always always a
- 12:14Speaker 2: hotly contested issue with with our clients because people take
- 12:19Speaker 2: objection to to various parts. But I always say, I mean,
- 12:24Speaker 2: I love it in particular for that focus on community,
- 12:28Speaker 2: finding a sponsor, you know, finding somebody to connect with
- 12:31Speaker 2: on a really deep level, having people that you can
- 12:33Speaker 2: call late at night if you're struggling, having a group
- 12:37Speaker 2: that you can go to, you know, having a community
- 12:40Speaker 2: that understands to some degree what's going on for you.
- 12:44Speaker 2: And I think that that really goes such a long
- 12:46Speaker 2: way to reducing shame. So I think, you know, to me,
- 12:51Speaker 2: that's that's one of the real magic ingredients of AA
- 12:54Speaker 2: and and one of the magic ingredients of many of
- 12:58Speaker 2: the modalities that work really, really well you know, in
- 13:02Speaker 2: this kind of level of care, like a residential level
- 13:05Speaker 2: of care anywhere you go, group psychotherapy tends to be
- 13:08Speaker 2: the primary modality that we're putting into place. And I
- 13:11Speaker 2: think the reason it works is that here you've got
- 13:14Speaker 2: a group of people who can talk and have issues
- 13:17Speaker 2: and resolve the issues and confront each other and learn
- 13:20Speaker 2: how to confront and be confronted. And so I think
- 13:24Speaker 2: that that's just a commonality. I think that the people
- 13:27Speaker 2: who thrive when they leave a higher level of care
- 13:32Speaker 2: like this, or the people who have been the most
- 13:34Speaker 2: successful at creating relationships and building kind of those relationship skills.
- 13:42Speaker 1: With the clientele with people who suffer from addiction. And
- 13:49Speaker 1: I know it's hard to speak in absolutes here, but
- 13:52Speaker 1: is there a thread? Is there a commonality that most
- 13:57Speaker 1: oftentimes relationships are suffering. Yeah.
- 14:02Speaker 2: I tend to think that relationships is something that most
- 14:07Speaker 2: people struggling with addiction can relate to. Some people will say, yeah,
- 14:12Speaker 2: this has always been a struggle, and others will say, no,
- 14:15Speaker 2: this has not been a struggle at all until very recently,
- 14:19Speaker 2: And a lot of other people will say, yeah, you know,
- 14:22Speaker 2: my relationships used to be a lot stronger and then
- 14:24Speaker 2: gradually deteriorated over time. But I think that it's so
- 14:29Speaker 2: it's so critical to long term success that I think
- 14:32Speaker 2: that it's a great spot to approach addiction from.
- 14:39Speaker 1: So one of the things you said you wanted to
- 14:42Speaker 1: talk about was what the role of therapists. Talk talk
- 14:45Speaker 1: more about that.
- 14:49Speaker 2: One of the things I've been doing a lot this
- 14:51Speaker 2: year is actually talking about a leadership and therapists in leadership.
- 14:58Speaker 2: And I think it connects to what we were talking
- 14:59Speaker 2: about about because you could, I say all the time,
- 15:03Speaker 2: in order to have a successful treatment center, whether it's
- 15:07Speaker 2: in patient, residential, or PHP, you have to have a
- 15:11Speaker 2: trauma informed environment for your residence or for your patients.
- 15:16Speaker 2: And in order to have a trauma informed environment for
- 15:19Speaker 2: the residents and the patients, you have to have a
- 15:21Speaker 2: trauma informed environment for your staff as well. It has
- 15:25Speaker 2: to be holistic, you know, from the top down. Things
- 15:27Speaker 2: have to be trauma informed. So I've spent a lot
- 15:32Speaker 2: of time lately, both you know, in consultation and then
- 15:34Speaker 2: doing presentations about what that looks like. And I've leaned
- 15:38Speaker 2: a bit on what I know, which is, you know,
- 15:41Speaker 2: what does that look like for a therapist? Because I
- 15:43Speaker 2: think therapists have an amazing skill set at the relational
- 15:50Speaker 2: skills of management that are difficult to teach. I think
- 15:54Speaker 2: therapists also generally don't have a strong foundation in some
- 15:58Speaker 2: of the organizational or op rational pieces. You know, if
- 16:03Speaker 2: I if I sit down with somebody and I write up,
- 16:06Speaker 2: you know, an action plan or action items, you can
- 16:08Speaker 2: just see the instant look of like what are you
- 16:11Speaker 2: talking about in their eyes? So that's been a passion
- 16:17Speaker 2: area of mine as well as talking about like what
- 16:20Speaker 2: makes therapists great leaders and how do we lean into that?
- 16:24Speaker 2: And then what are some of those foundational skill sets
- 16:27Speaker 2: that are maybe less common to therapists that are important
- 16:32Speaker 2: to develop as well or at least to build a
- 16:36Speaker 2: leadership team that can that can support.
- 16:39Speaker 1: Well, let's if we can unpack that a little bit,
- 16:42Speaker 1: because you're in what you're in a leadership position there? Yeah, correct,
- 16:47Speaker 1: So what have you in a sense lack of a
- 16:51Speaker 1: better expression, what have you brought to the table in
- 16:53Speaker 1: terms of leaderships as a therapist as as a doctor.
- 16:57Speaker 1: What do you feel like you're leaning on or leading into.
- 17:02Speaker 2: I think what's foundational for me? I really take a
- 17:06Speaker 2: close focus on staff. I want my staff to feel
- 17:11Speaker 2: supported and heard and respected, and I like to really
- 17:17Speaker 2: just emphasize and help create a feeling of safety. I
- 17:23Speaker 2: guess that's back to that trauma informed paradigm. I think
- 17:26Speaker 2: staff walking in the door have so many stresses already.
- 17:30Speaker 2: We want work to be as safe as feasible, so
- 17:34Speaker 2: we like to focus on getting to know people, being
- 17:38Speaker 2: very very transparent in terms of what we're doing and
- 17:41Speaker 2: what our goals are, focusing a lot on personal and
- 17:44Speaker 2: professional growth and training, like to have, you know, really
- 17:50Speaker 2: concise policies and procedures and protocols and clear roles, and
- 17:56Speaker 2: promote community and collaboration, and just kind of really drive
- 18:01Speaker 2: home all of those all of those trauma informed leadership principles.
- 18:06Speaker 2: And I've been fortunate to be here with a leadership
- 18:10Speaker 2: team that's really shared those values. I think before I
- 18:16Speaker 2: came in, I think that there was less of a
- 18:18Speaker 2: sense of safety. But the CEO and the CEO that
- 18:21Speaker 2: I started with, and the entire leadership team has all
- 18:25Speaker 2: just embraced this notion that our staff have to feel
- 18:29Speaker 2: safe to do a good job. If we want to
- 18:31Speaker 2: do a good job for our clients, we have to
- 18:33Speaker 2: really show up for our for our staff. So it's
- 18:36Speaker 2: been really exciting and a great privilege to work with
- 18:38Speaker 2: this team and ushering in that that trauma informed awareness.
- 18:43Speaker 1: When you say safety, obviously there are different types or
- 18:46Speaker 1: kinds of safety. There's a physical safety, emotional safety, et cetera,
- 18:49Speaker 1: et cetera. You're talking, you outlined a lot of different things,
- 18:52Speaker 1: you know, delineating clear protocols, et cetera, et cetera. But
- 18:59Speaker 1: talk more about how does someone how does an employee
- 19:03Speaker 1: feel safe? You're not just talking obviously about physical safety.
- 19:08Speaker 2: Mm hmm. I think to give an I think safety
- 19:13Speaker 2: is incredibly complex. I think there are so many different
- 19:17Speaker 2: facets to it. I always like to take that question
- 19:21Speaker 2: and say that the best way to know what safety
- 19:23Speaker 2: is is to be very involved with the employees and
- 19:27Speaker 2: ask them what is safety to you? Do you feel
- 19:30Speaker 2: safe right now? What sort of things happen here that
- 19:33Speaker 2: threaten your sense of safety? Because I think it changes
- 19:36Speaker 2: from day to day, moment to moment, staff to staff.
- 19:40Speaker 2: I think I think that the most important part, rather
- 19:43Speaker 2: than trying to guess about the important components for safety,
- 19:47Speaker 2: is to really have some robust systems to meet with
- 19:51Speaker 2: staff and get that information live and act on that
- 19:55Speaker 2: information quickly.
- 19:57Speaker 1: So what are some of the things you might hear
- 19:59Speaker 1: if you were to ask or when you did ask
- 20:02Speaker 1: your staff that what might they have said.
- 20:07Speaker 2: You hear things from? I think communication tends to be
- 20:11Speaker 2: very very critical. For one, there are some people that
- 20:15Speaker 2: are super worried about the things way outside of our control, Like,
- 20:19Speaker 2: you know, what are we doing well financially? Is the
- 20:23Speaker 2: business okay? Like we know, everybody has some awareness that
- 20:26Speaker 2: it's a challenge to run a business, it's a challenge
- 20:28Speaker 2: to run behavioral health. So some people are worried about
- 20:32Speaker 2: are we financially healthy and really benefit from transparency around that.
- 20:36Speaker 2: Other people, you know, I think it's much more granular, like, hey,
- 20:41Speaker 2: you know, we've asked for a coffee maker in the
- 20:44Speaker 2: staff office two or three times and we haven't been heard,
- 20:47Speaker 2: and that makes me feel like nobody's listening and that
- 20:49Speaker 2: makes me feel unsafe. So I think communication is really
- 20:54Speaker 2: a broad piece of what helps people feel safe, you know. Otherwise,
- 21:01Speaker 2: I do think clarity helps too. You know, in a
- 21:05Speaker 2: we're a for a treatment center, we're medium to large,
- 21:10Speaker 2: you know, and things constantly shift, and so making sure
- 21:13Speaker 2: that we clarify our our roles and our responsibilities and
- 21:17Speaker 2: policies and procedures is really important. We have enough new
- 21:21Speaker 2: hires and enough you know turnover that we have to
- 21:25Speaker 2: kind of regularly go back to this is this is
- 21:27Speaker 2: who we are, and this is the way we do things.
- 21:31Speaker 2: One big initiative we had was we called it, you know,
- 21:34Speaker 2: speaking a common language, just talking about like how do
- 21:38Speaker 2: we respond to frequently ask questions from from our clients.
- 21:41Speaker 2: What are some of the the buzzwords or key phrases
- 21:44Speaker 2: that we use here as an organization. So that's that
- 21:49Speaker 2: was a critical piece as well as we've kind of learned,
- 21:52Speaker 2: you know, how to how to do a great job
- 21:54Speaker 2: at being a trauma informed workplace.
- 21:57Speaker 1: It's interesting when you when you brought up this topic
- 22:01Speaker 1: and you said a lot of times of the times,
- 22:04Speaker 1: you know, people who go in become therapists don't really
- 22:09Speaker 1: have what the proclivity for leadership, and that's obviously not all,
- 22:14Speaker 1: but I would agree with that. I mean, it seems
- 22:17Speaker 1: like a different but yet complementary skill set or inclination.
- 22:24Speaker 2: Yeah, I think, you know, when it comes to I
- 22:27Speaker 2: always say therapists are allergic to numbers. When a therapist
- 22:31Speaker 2: gets to that level of leadership where there are various
- 22:34Speaker 2: KPI's or you know, tracking or finances, or you know,
- 22:39Speaker 2: even things like AMA rate or average length of stay.
- 22:42Speaker 2: I think that a lot of therapists have an immediate
- 22:45Speaker 2: sort of oh, I don't I don't want to deal
- 22:47Speaker 2: with that kind of a reaction. So I think therapists
- 22:50Speaker 2: have a fantastic skill set for leadership, but there's that
- 22:53Speaker 2: learning hump of getting over that initial resistance to that
- 22:59Speaker 2: particular aspect of leadership.
- 23:01Speaker 1: So are you suggesting or kind of making an argument
- 23:06Speaker 1: that therapists really begin to lean more into this into
- 23:10Speaker 1: a leadership role, or are you suggesting their obvious benefits
- 23:14Speaker 1: to it. What is your kind of thesis In a sense.
- 23:16Speaker 2: I think that it's something to either lean into or
- 23:20Speaker 2: if you're if you're a therapist in leadership who's fortunate
- 23:23Speaker 2: enough to have a leadership team, find somebody on your
- 23:27Speaker 2: team who can speak that language. It's absolutely critical to
- 23:31Speaker 2: get as many therapists as possible comfortable with the KPIs
- 23:34Speaker 2: and the numbers and the metrics so that they can
- 23:37Speaker 2: have a seat at that table and feel really empowered
- 23:39Speaker 2: and feel like a valuable part of the team.
- 23:43Speaker 1: So as we kind of wind down here, and I
- 23:45Speaker 1: want to put myself in the position of our listeners here.
- 23:49Speaker 1: What does it take to work in this in this context?
- 23:55Speaker 1: What does it take to work with this client? Tell
- 24:00Speaker 1: if I can use that.
- 24:03Speaker 2: I like to say that the most important piece of
- 24:07Speaker 2: this job is what you do outside of here. I
- 24:10Speaker 2: know it's cliche, but you know, I say, forget work
- 24:13Speaker 2: life balance. This is about life work balance, because I
- 24:16Speaker 2: don't know about you, but you know, when if I
- 24:19Speaker 2: am burnt out, if I'm not doing well, I'm worse
- 24:23Speaker 2: than worthless at work. I'm toxic, you know. I think
- 24:26Speaker 2: that's how we operate. If we're not in a good place,
- 24:29Speaker 2: that level of that energy bleeds out really, really quickly.
- 24:34Speaker 2: So I think what it takes to work in this
- 24:36Speaker 2: workplace is the ability to recognize that everything that we're
- 24:42Speaker 2: doing for our clients we need to do for ourself
- 24:44Speaker 2: as well. We need to be constantly working on growing
- 24:47Speaker 2: our own window of tolerance. How do we manage our
- 24:49Speaker 2: own dysregulation, how do we create meaningful connection, and just
- 24:54Speaker 2: recognizing that it's a balance. Sometimes we talk about self
- 24:58Speaker 2: care like it's a check list, Like I'll go to
- 25:02Speaker 2: the gym and I'll spend an hour with my kids
- 25:04Speaker 2: and I'll spend you know, some time doing this. And
- 25:07Speaker 2: I think it's an ongoing thing where you have to
- 25:10Speaker 2: check in with yourself pretty regularly and say, am I okay,
- 25:14Speaker 2: Am I doing okay? Am I headed down the right
- 25:16Speaker 2: road and make sure to keep that balance and really
- 25:20Speaker 2: prioritize being able to come to work in a healthy headspace.
- 25:26Speaker 1: Easier said than done right for a lot of us.
- 25:29Speaker 1: Was that something that just came to you naturally or
- 25:33Speaker 1: did you have to like work at that?
- 25:36Speaker 2: Oh? That is a that's that's an ongoing balance for sure.
- 25:40Speaker 2: I like to I had I had the best list
- 25:44Speaker 2: of New Year's resolutions just this year. As I said,
- 25:48Speaker 2: I think, I think I have this self care down
- 25:49Speaker 2: to an art and it works so well. From January
- 25:52Speaker 2: first until I think May twentieth, I was I was
- 25:57Speaker 2: so on at work all the time, and then I
- 26:01Speaker 2: took a week off to go on vacation, and when
- 26:04Speaker 2: I came back to work, it all fallen apart. I
- 26:06Speaker 2: came back to work and I being here is all terrible,
- 26:09Speaker 2: as is awful, and thankfully I caught myself really really quickly,
- 26:13Speaker 2: But I mean, it always is humbling how quickly all
- 26:19Speaker 2: of that can fall apart. And I always tell people too, like,
- 26:22Speaker 2: get a good group of people around you who can
- 26:25Speaker 2: call you out, because the last person in the room
- 26:27Speaker 2: who knows that you're about to get burnt out is yourself.
- 26:30Speaker 2: I think it's it's just so critical to keep an
- 26:33Speaker 2: eye on yourself and have other people keeping an eye
- 26:35Speaker 2: on you so that they can say, you know, hey guy,
- 26:38Speaker 2: are you doing all right? Or you know, hey, Ryan,
- 26:41Speaker 2: you seem like you're like you're spinning a little bit.
- 26:45Speaker 2: And I'm fortunate enough to have a great team around
- 26:48Speaker 2: me here that knows how to say that to me
- 26:51Speaker 2: and knows how to say no, really, you know, if
- 26:55Speaker 2: I'm in a if I'm in a place where I'm
- 26:57Speaker 2: not at my best.
- 27:06Speaker 1: In many
- 27:18Speaker 2: E common