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Hollie Whittles on Why Incomplete AI Governance Leaves MSPs Vulnerable to Data Liability
A growing gap between artificial intelligence (AI) adoption and effective data governance is reshaping the operational landscape for managed service providers (MSPs) and IT service providers. Industry data cited by GTIA’s Data and AI Interest Group indicates that while 97% of providers have adopted AI, only 20% have implemented governance frameworks sufficient to extract value or mitigate risk. This structural mismatch is driving increased scrutiny from regulatory authorities and forcing MSPs to revisit internal decision-making, especially regarding data integrity and platform selection…
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