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AI Agent & Copilot Podcast: Gina Montgomery on Designing Trusted Copilot, Agent Experiences
Key Takeaways
Shift in AI focus: As Director of AI at Armanino, Montgomery explains that organizations are shifting from last year’s AI experimentation and demos toward defining real business use cases and operationalizing AI; embedding it into processes, insights, governance, and workforce interactions to transform how the business runs.
Session overview: One of her sessions, "From Insight to Intuition: Designing Copilot Experiences that Understand People," will provide “a practical blueprint for designing Copilot and agent experiences that people can trust and use,” addressing the gap…
The skinny
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