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Tiny Habits Costing You Over $10,000 · Two Broke Chicks

• 0:00
  Speaker 1: This podcast is recorded on gadigl Land Always was, always
• 0:04
  Speaker 1: will be Aboriginal Land.
• 0:13
  Speaker 2: Paychecks.
• 0:13
  Speaker 3: I'm now and this is two broad Chicks, the show
• 0:16
  Speaker 3: that shares life lessons and tips to help make you
• 0:18
  Speaker 3: rich in life. And I'm very excited for today's episode.
• 0:23
  Speaker 3: Me too. It's actually a little bit of a longer one,
• 0:26
  Speaker 3: but for good reason, because we're talking the tiny habits
• 0:29
  Speaker 3: that cost you over ten thousand dollars.
• 0:34
  Speaker 1: Yeah, I'm imagining you being doctor doddor Abel.
• 0:38
  Speaker 2: Yeah, Pinky, do you want?
• 0:39
  Speaker 3: My favorite thing about us is is that like there's
• 0:41
  Speaker 3: references that we like are so locked into, but they're
• 0:44
  Speaker 3: references from our childhood that we experienced separately.
• 0:47
  Speaker 2: That we've never discussed.
• 0:48
  Speaker 3: Yeah, but it was like jokes within our own families
• 0:50
  Speaker 3: and childhood we've somehow experienced the same one.
• 0:54
  Speaker 2: I know we're still on the same page.
• 0:56
  Speaker 1: Yeah, separated at birth, seriously not convinced.
• 0:59
  Speaker 3: I truly think we were like conjoined twins.
• 1:02
  Speaker 2: Yeah I think so. Yeah, I believe so.
• 1:05
  Speaker 3: I know so in my heart of horror. Yes, I
• 1:08
  Speaker 3: never seen my birthtificate.
• 1:11
  Speaker 2: Do you know where your.
• 1:14
  Speaker 3: Do you know what yours is?
• 1:15
  Speaker 2: Yeah?
• 1:15
  Speaker 3: I don't know if I even have one.
• 1:16
  Speaker 2: You know, I wouldn't be able to fall a safe
• 1:18
  Speaker 2: if I didn't know where it was.
• 1:19
  Speaker 3: Do you have your birth certificate? When I moved down
• 1:23
  Speaker 3: and I took it with me, And I think it's
• 1:25
  Speaker 3: the best that it doesn't come with me.
• 1:27
  Speaker 2: Yeah, that's fair.
• 1:28
  Speaker 3: I think it's for the best that it, yeah, stays
• 1:31
  Speaker 3: in a little filing cabinet in the study. Yeah, mammy
• 1:33
  Speaker 3: and my daddy.
• 1:34
  Speaker 2: Your mum's got a lockdown.
• 1:35
  Speaker 3: Yea framed where. But before we get into the episode
• 1:40
  Speaker 3: obsessions of the week, My obsession of the week is
• 1:43
  Speaker 3: that did you know that singing reduces anxiety? I know
• 1:50
  Speaker 3: the best news ever for us? That is great news.
• 1:53
  Speaker 2: Yeah, so do.
• 1:54
  Speaker 3: Love that for us? Yeah, and it's back by science.
• 1:56
  Speaker 1: So singing and humming physically stimulates your vagus nerve, which
• 2:01
  Speaker 1: essentially then tells your body.
• 2:03
  Speaker 3: It's time to relax.
• 2:05
  Speaker 1: Yeah.
• 2:05
  Speaker 3: It physically takes you out.
• 2:06
  Speaker 2: Of fight or flight to rest and digest mode.
• 2:10
  Speaker 3: So when you are like locking yourself in the bathroom
• 2:13
  Speaker 3: after a night out and you're putting on my chemical
• 2:15
  Speaker 3: Romance and I'm trying to bash the door down, being
• 2:17
  Speaker 3: like Sally, no, don't do this, and you're going this
• 2:19
  Speaker 3: is my baba, I should just let you exactly. What
• 2:23
  Speaker 3: do you think stimulating my Vegas nerve Yeah, let me
• 2:26
  Speaker 3: stimulate my Vegas, Vegas or Vegas the ladies Vegas. Vegas
• 2:31
  Speaker 3: doesn't feel rights, Vegas? Vegas feels right? What happens to Vegas?
• 2:40
  Speaker 3: Why do I sound like a full Nannia cry?
• 2:43
  Speaker 1: Like?
• 2:44
  Speaker 3: What also? Stress reducing?
• 2:46
  Speaker 2: Yeah?
• 2:47
  Speaker 3: What's what would be like your go to calm me
• 2:50
  Speaker 3: down song?
• 2:52
  Speaker 2: Oh you're not gonna.
• 2:54
  Speaker 3: Like this anything by Enya? Really? What's an Ena song?
• 3:01
  Speaker 3: There's one? Is that the one that's like hello, hey,
• 3:03
  Speaker 3: Helo Hey, Hello he Yeah. I don't hate the song,
• 3:07
  Speaker 3: it's just such any words that I don't like songs
• 3:11
  Speaker 3: that I like that, like the Pompeii one was that
• 3:13
  Speaker 3: he is the same font as Helo, Hey, Sam Joey.
• 3:19
  Speaker 3: That you could what did I sing two different songs?
• 3:21
  Speaker 3: Then you would never ever know?
• 3:23
  Speaker 1: Yeah, but you know, actually were answering your question, and
• 3:28
  Speaker 1: I started monologueing.
• 3:31
  Speaker 2: I love it probably more.
• 3:33
  Speaker 1: Honestly, sometimes when I have a bad day, I'll put
• 3:36
  Speaker 1: on what About Me by Shanna Know and just sing
• 3:38
  Speaker 1: it really loud in the shower. I honestly think that
• 3:41
  Speaker 1: maybe that's it for me. That's if I really dig deep.
• 3:44
  Speaker 2: What about you?
• 3:45
  Speaker 3: I think it's the circle of life. Amazing, It's so
• 3:51
  Speaker 3: good and like when it really do it fun? Please?
• 3:55
  Speaker 3: Oh I love a chorus. I love a choir. Yeah,
• 4:00
  Speaker 3: I love a moment, and I love a violin.
• 4:03
  Speaker 2: Oh yeah, you know any sort of gang vocal.
• 4:07
  Speaker 3: That could revive me. There's a couple of Sam Smith
• 4:10
  Speaker 3: songs where they use a choir and I'm like, honestly
• 4:14
  Speaker 3: and the voice of an angel, Voice of an angel,
• 4:16
  Speaker 3: want to combo? Okay, My obsession of the week is
• 4:20
  Speaker 3: a fun little fact I saw and it's the number
• 4:22
  Speaker 3: one predictor of someone staying your best friend. Pop quiz
• 4:26
  Speaker 3: pop quick ship.
• 4:28
  Speaker 1: What do you think it is of someone staying your
• 4:31
  Speaker 1: staying your best friend?
• 4:34
  Speaker 3: Number one predicting, Number one predictor.
• 4:36
  Speaker 2: You don't have any photos together?
• 4:38
  Speaker 3: No, say, like an actual study. Surely that psychological study.
• 4:45
  Speaker 3: You don't take any pics?
• 4:49
  Speaker 1: I think that could be backed by yeah, oh sorry,
• 4:53
  Speaker 1: I was thinking signs that you will stay together.
• 4:56
  Speaker 3: Yeah, Like, what's what's the It's radical honesty, right, radical,
• 5:07
  Speaker 3: which like if your friend can tell you straight up
• 5:10
  Speaker 3: and be honest with you, that's the number one predictor
• 5:15
  Speaker 3: of that person staying your friend. And I reckon that
• 5:19
  Speaker 3: checks out because any relationship, any relationship true, but like
• 5:24
  Speaker 3: maybe not like Janice who works in like the copier room,
• 5:27
  Speaker 3: but like, yeah, you know, I think it's so true
• 5:30
  Speaker 3: because otherwise that's how those like yucky, little messy forms
• 5:37
  Speaker 3: of a boulder like come between you and your friends
• 5:39
  Speaker 3: and you end up bitching about your friends and building
• 5:41
  Speaker 3: resentment and all that stuff. That it's definitely not something
• 5:45
  Speaker 3: that I think you can have with every friend. I
• 5:47
  Speaker 3: don't think you can have radical honesty with every single friendship.
• 5:50
  Speaker 3: But like, yeah, I definitely think we have radical roll
• 5:55
  Speaker 3: the tapes from the start. Maybe yeah, he do something teeth, Yeah, no,
• 6:00
  Speaker 3: come to that. You actually sounded weird when you said
• 6:02
  Speaker 3: it like that. Can you say it again?
• 6:05
  Speaker 2: Yeah?
• 6:05
  Speaker 3: Yeah, I actually take back what I said.
• 6:07
  Speaker 1: I don't think it is in every relationship because it's
• 6:11
  Speaker 1: easier to have radical honesty in relationships or family relationships
• 6:16
  Speaker 1: because you have those tithes that really together.
• 6:19
  Speaker 3: Yeah, And that's why.
• 6:20
  Speaker 1: I do think that not all friends can live together,
• 6:23
  Speaker 1: because you do have to have radical honesty when you
• 6:26
  Speaker 1: live with someone to speak up when something's annoying. You
• 6:28
  Speaker 1: or your boundaries of being crossed or whatever, and that
• 6:31
  Speaker 1: can be really hard.
• 6:32
  Speaker 3: Friendship has more choice in it, and that's what makes
• 6:37
  Speaker 3: finding and keeping friendship so hard because like with family,
• 6:41
  Speaker 3: for example, it's like, you know, bloods thicker than water.
• 6:43
  Speaker 3: You have that thing of being like, oh, you know,
• 6:45
  Speaker 3: but they're my brother or it's my auntie like or
• 6:48
  Speaker 3: my cousin, so you kind of like give a little
• 6:51
  Speaker 3: bit more leeway to things, and maybe you would someone
• 6:53
  Speaker 3: who you're not related to. With a partner, it's like,
• 6:55
  Speaker 3: you know, they're my boyfriend, they're my husband, they're my wife,
• 6:59
  Speaker 3: and there's you know, electoral divorce, babe divorce, Like you
• 7:03
  Speaker 3: can stick with him, it will be and so but
• 7:05
  Speaker 3: with friends, it's like there's not really anything tying it
• 7:11
  Speaker 3: more than choice and genuine just like like and affection
• 7:14
  Speaker 3: wanting to be yeah and shit. But I think it's true.
• 7:18
  Speaker 3: It's like if we're getting ready and I was like,
• 7:20
  Speaker 3: does this look weird? You would be like, I like it.
• 7:24
  Speaker 2: It never happened out.
• 7:25
  Speaker 3: It's always sleigh. Another example, I'm a pretty sure my
• 7:30
  Speaker 3: does my hairlo queen? Like this, I don't know? Yeah,
• 7:33
  Speaker 3: does this hair make by? It does? Yeah? P hate.
• 7:42
  Speaker 2: The episode.
• 7:43
  Speaker 3: All right, the tiny habits that are costing you over
• 7:45
  Speaker 3: ten thousand dollars. I actually reckon he could cost you
• 7:49
  Speaker 3: over a million. Yeah, one million dollars.
• 7:53
  Speaker 1: The limit does not exist, seriously, okay, habit number one.
• 7:57
  Speaker 3: The convenience tax guilty. Also when we're saying these, I
• 8:03
  Speaker 3: reckon five for five. Oh yeah, okay, like five for five.
• 8:08
  Speaker 2: They're with you.
• 8:10
  Speaker 3: Life is a journey, Life is a climb. But the
• 8:12
  Speaker 3: views great. Yeah, so like if you'll also lock me
• 8:15
  Speaker 3: up guilty? Don't feel bad? Were there with you? Where
• 8:18
  Speaker 3: your accountability buddies?
• 8:20
  Speaker 1: Because we yes, page Yeah, But for people who aren't familiar,
• 8:24
  Speaker 1: the convenience tax are like those sneaky additional costs you
• 8:28
  Speaker 1: pay because something is convenient and it saves you the
• 8:31
  Speaker 1: time and effort food delivery or express shipping, or getting
• 8:35
  Speaker 1: like your morning coffee from the cafe instead of making
• 8:37
  Speaker 1: it at home.
• 8:38
  Speaker 2: Do you pay the convenience tax?
• 8:40
  Speaker 3: It's the biggest text I paid?
• 8:41
  Speaker 2: Which what falls under your convenience tax?
• 8:44
  Speaker 3: Hearing? Now, what's the biggest offender?
• 8:46
  Speaker 1: Me?
• 8:47
  Speaker 3: Like baby gets what baby wants? Like I have a
• 8:51
  Speaker 3: very very difficult time saying no to myself. Yeah, and
• 8:55
  Speaker 3: it's very much anything. This does probably tie into a
• 8:58
  Speaker 3: habit that we have later in episode, but like, do
• 9:02
  Speaker 3: you know what I actually think I will stand by that.
• 9:05
  Speaker 3: I think this is worth the convenience tax. But once,
• 9:09
  Speaker 3: like as I'm older, when I was younger, I'd probably
• 9:12
  Speaker 3: be like ne faking me. But the convenience tax that
• 9:15
  Speaker 3: I will always pay, like to the tee is if
• 9:19
  Speaker 3: there is a flight at like seven am, that's like
• 9:23
  Speaker 3: five hundred dollars, but there's a flight at ten am
• 9:29
  Speaker 3: that is seven hundred dollars, I'm getting the ten am.
• 9:32
  Speaker 3: I'm paying the two hundred dollars convenience fee because like
• 9:35
  Speaker 3: probably two hundred dollars is the mix difference. I'll pay
• 9:38
  Speaker 3: on that. But like, and it has to be for
• 9:40
  Speaker 3: like a good decent flight, right, But like it's not
• 9:45
  Speaker 3: worth it's not worth waking up at four am for
• 9:48
  Speaker 3: me anymore. I can't do it. I'm not built that way.
• 9:50
  Speaker 3: I never have been. And so like I always get
• 9:53
  Speaker 3: to the night before when I have booked those early flights,
• 9:56
  Speaker 3: being like it's fine, it's just one morning. It's just
• 9:58
  Speaker 3: one morning. It's not just one money, it's the whole day.
• 10:00
  Speaker 3: And then the whole next day you're like, oh my god,
• 10:02
  Speaker 3: going to night because I'm so tired, I've got to
• 10:03
  Speaker 3: catch up. But away it's sleep debt, and the whole
• 10:07
  Speaker 3: morning before I am like setting that alarm and crying
• 10:10
  Speaker 3: into the reflection of my iPhone screen. I'm like, I
• 10:13
  Speaker 3: would pay a hundred bucks right now tend to be
• 10:16
  Speaker 3: able to move that flight till later one. I would
• 10:19
  Speaker 3: just do it. I'll just pay it. And the thing
• 10:21
  Speaker 3: is you can't because then to change your flight is
• 10:23
  Speaker 3: like so much more expensive, And I go, why didn't
• 10:25
  Speaker 3: you just book the later one.
• 10:27
  Speaker 1: That's the thing with the convenience SAX, though, it really
• 10:30
  Speaker 1: varies based on what your values are.
• 10:32
  Speaker 2: Yeah.
• 10:32
  Speaker 1: So for somebody who's like an early riser and a
• 10:34
  Speaker 1: morning person, they're like, yeah, of course I'll get the
• 10:36
  Speaker 1: five am flight.
• 10:37
  Speaker 3: It's completely fine.
• 10:38
  Speaker 2: But for people like us, we're like, no, yeah, you.
• 10:41
  Speaker 3: Know what my other my other convenience tax is that
• 10:45
  Speaker 3: I don't think is a good one, is that I'm
• 10:48
  Speaker 3: like an express shipping apologist. Yeah, yeah, like I five
• 10:53
  Speaker 3: dollars for me to get tomorrow. I do that too
• 10:56
  Speaker 3: sometimes when I don't even need it quickly. Yeah, it's
• 10:59
  Speaker 3: just yeah, I want, I want it. It's definitely like
• 11:02
  Speaker 3: a journey. Sometimes I'm like, no, I will click and
• 11:05
  Speaker 3: collect because I know that, like the shops are right there. Yeah,
• 11:07
  Speaker 3: but then it sits at the shops for like two weeks.
• 11:11
  Speaker 3: Sometimes I'm like, you thought you were so smart.
• 11:14
  Speaker 1: Well that's the thing, Like it has happened, that's happened
• 11:16
  Speaker 1: to me before, and the postman has left it at
• 11:20
  Speaker 1: the post office and then I'm like, well, fuck now
• 11:23
  Speaker 1: I don't have time to even get sent back. Cool,
• 11:26
  Speaker 1: I've made expresshipping for literally nothing.
• 11:30
  Speaker 3: But I guess that's the thing.
• 11:31
  Speaker 1: It's like you need to actually weigh up what your
• 11:34
  Speaker 1: values are and if the convenience hacks that you're paying
• 11:38
  Speaker 1: aligns with those values or because time is money, Yeah,
• 11:41
  Speaker 1: so there is sometimes when they convenience Wall Street.
• 11:45
  Speaker 3: I learned that. I learned that at Rhymes the other night. Scary,
• 11:51
  Speaker 3: Yeah it is.
• 11:52
  Speaker 2: I watched it once and then I was like.
• 11:53
  Speaker 3: Oh, I couldn't imagine you watching it. I can't see
• 11:56
  Speaker 3: it being yeah, yeah, it's not really my vibe. Yeah, okay,
• 11:59
  Speaker 3: so I respected as a film.
• 12:01
  Speaker 1: Yeah yeah, but yeah, so time is money, so sometimes
• 12:05
  Speaker 1: it can be worth it. But in the long run,
• 12:07
  Speaker 1: the convenience tax will cost you more money, so you
• 12:10
  Speaker 1: need to weigh up if it's worth it.
• 12:13
  Speaker 3: And with food delivery, like that's probably like the biggest
• 12:16
  Speaker 3: example of the convenience tax.
• 12:18
  Speaker 1: Yeah, and I think that is something that a lot
• 12:20
  Speaker 1: of people can relate to, whether that's getting food delivery
• 12:23
  Speaker 1: or getting like.
• 12:24
  Speaker 3: Your groceries delivered.
• 12:26
  Speaker 1: But yeah, there was this study conducted last year that
• 12:28
  Speaker 1: found that you can actually pay up to forty percent
• 12:30
  Speaker 1: more when you auder your groceries versus when you go
• 12:34
  Speaker 1: into the store. Yeah, and that isn't only because of
• 12:37
  Speaker 1: the delivery and service fees, but they sometimes actually mark
• 12:41
  Speaker 1: up specific products when you buy them online and get
• 12:44
  Speaker 1: them delivered versus when you go into the shops.
• 12:47
  Speaker 3: That we spoke about that at the start of the year, remember,
• 12:49
  Speaker 3: and there was that I can't remember who it was,
• 12:51
  Speaker 3: maybe it was The Guardian and they did it with
• 12:52
  Speaker 3: grilled and they went in and they like got bought
• 12:56
  Speaker 3: a grilled in store for takeaway and then they bought
• 12:58
  Speaker 3: one online with a meal delivery service and the difference
• 13:02
  Speaker 3: was wild. And that was like the thing that I
• 13:06
  Speaker 3: at the start of the year was like I am
• 13:08
  Speaker 3: really not trying not to order as much anymore or
• 13:12
  Speaker 3: at least.
• 13:13
  Speaker 2: Going to the restaurant to get it.
• 13:14
  Speaker 3: Like going to the restaurant to get it. Like, I
• 13:16
  Speaker 3: don't think any approach with these is like a cold
• 13:20
  Speaker 3: at least for me. It's not like a cold turkey.
• 13:23
  Speaker 3: Well never doing that again, yeah, because like that's just
• 13:25
  Speaker 3: not going to stick for me. It's more like a
• 13:27
  Speaker 3: trying to replace how much I do it? So if
• 13:30
  Speaker 3: like I order Uber eats four times a week, let's
• 13:34
  Speaker 3: say doing okay, I'm going to swap out two of
• 13:37
  Speaker 3: those that I'm really going to make sure that I
• 13:39
  Speaker 3: like cook dinner or at least go pick it up
• 13:42
  Speaker 3: like the other two nights. Okay, fine, I will. But
• 13:44
  Speaker 3: I think what the better question like with this is
• 13:48
  Speaker 3: if you added up every convenience fee you paid this
• 13:51
  Speaker 3: year and put it into a savings account. How much
• 13:54
  Speaker 3: would be in there? And what would it buy you?
• 13:56
  Speaker 3: A house? Damn goal? How many flights you get? But seriously,
• 14:05
  Speaker 3: like if you went and I did this, like a
• 14:08
  Speaker 3: year ago, I had like a money diary and I
• 14:10
  Speaker 3: was writing down every single thing I spent, and I
• 14:12
  Speaker 3: have like a tracker, and I write down every single
• 14:14
  Speaker 3: thing I spend and when you like go. I don't
• 14:17
  Speaker 3: know if anyone else has this, but I feel like
• 14:19
  Speaker 3: I had like uber EAT's blindness that I'd be like, yeah, yeah,
• 14:22
  Speaker 3: I'll just order dinner. It'll be twenty bucks. What are
• 14:26
  Speaker 3: you getting a source? Literally no, like it was sixty dollars,
• 14:32
  Speaker 3: forty five dollars like that. If that was just me,
• 14:35
  Speaker 3: if there's someone else eighty bucks, and I'm going this
• 14:39
  Speaker 3: is this is really actually a standard amount of money.
• 14:44
  Speaker 2: Yeah, it's a lot of money.
• 14:45
  Speaker 3: It's a lot of money. And again I'm not saying
• 14:47
  Speaker 3: I've never used a meal delivery service like since the
• 14:50
  Speaker 3: start of the year, but I've definitely used it less.
• 14:53
  Speaker 3: And that's the goal, Like, it's identifying the habit that
• 14:57
  Speaker 3: is costing you money, and in this case, it's the
• 14:59
  Speaker 3: convenience its tax, and it's walking it back. Because the
• 15:03
  Speaker 3: sharpest start to lead with in this conversation on that
• 15:06
  Speaker 3: forty percent markup as well. So if you spend two
• 15:09
  Speaker 3: hundred dollars a week on groceries, there's an eighty dollars
• 15:12
  Speaker 3: expense convenience fee on top of that, which is four
• 15:16
  Speaker 3: one hundred and sixty dollars a year just inconvenience tax.
• 15:20
  Speaker 3: On one habit four thousand dollars and think of all
• 15:23
  Speaker 3: the other things that maybe you use for your convenience
• 15:25
  Speaker 3: tax whether it's express shipping, whether it's you know, booking
• 15:29
  Speaker 3: the priority delivery on ubreries. Whatever that looks like for
• 15:33
  Speaker 3: you should be getting up there.
• 15:35
  Speaker 2: Oh yeah yeah.
• 15:37
  Speaker 3: But the good news is is that you know you
• 15:40
  Speaker 3: can outsmart it by just creating a little bit more
• 15:44
  Speaker 3: friction to your spending and also just swapping out some
• 15:48
  Speaker 3: of those things like avoid saving cards onto websites or
• 15:52
  Speaker 3: on your phone to avoid one click checkouts and convenience spending.
• 15:56
  Speaker 3: And then when buying something involve a process like it
• 15:59
  Speaker 3: feels less like a convenient spend. I see so many
• 16:02
  Speaker 3: means of chick throwing when I like spent two hours
• 16:05
  Speaker 3: online shopping but I have to get up out of
• 16:07
  Speaker 3: bed to put my card details in. Yeah, so that's me. Yeah,
• 16:10
  Speaker 3: so they don't buy anything, and I'm like, yeah, that's weird.
• 16:12
  Speaker 3: That's the friction we need.
• 16:14
  Speaker 1: Yeah, so, yeah, have a number two upgrade syndrome. Yeah,
• 16:38
  Speaker 1: so the urge to buy the newest iPhone or hair
• 16:41
  Speaker 1: straightener or gadget or even just like a new outfit
• 16:44
  Speaker 1: for every single event even if you don't necessarily need
• 16:48
  Speaker 1: to replace something, or you already own something that will
• 16:51
  Speaker 1: serve the purpose just as well. But the thing is
• 16:53
  Speaker 1: that this happens by design. Companies and brands will like roll.
• 16:58
  Speaker 3: Out a product with all of these features.
• 17:01
  Speaker 1: You get that, and then a few months later or
• 17:03
  Speaker 1: a year later, they release another version with slightly upgraded
• 17:07
  Speaker 1: features and you get phomo, or you feel like the
• 17:10
  Speaker 1: product that you're using isn't good enough, or you just
• 17:13
  Speaker 1: want to be on top of it and have the
• 17:15
  Speaker 1: latest thing. According to research from Finder in twenty twenty three,
• 17:20
  Speaker 1: one in three Australians by a new phone every two.
• 17:22
  Speaker 3: Years or less.
• 17:24
  Speaker 1: Because that's probably the example that pops into my mind
• 17:28
  Speaker 1: the most when I think of upgrade syndrome, Yeah, is
• 17:31
  Speaker 1: that we always feel like we need the latest phone.
• 17:34
  Speaker 3: I reckon that also probably comes from people having like
• 17:39
  Speaker 3: plans where they pay it off over twenty four months
• 17:41
  Speaker 3: as well. So it's like they get to twenty four
• 17:43
  Speaker 3: months and they've paid off their phone and they go, oh, well,
• 17:46
  Speaker 3: i'll upgrade it then, yeah, because they've paid it off.
• 17:50
  Speaker 1: Yeah, it's really interesting, which I completely understand and I've
• 17:54
  Speaker 1: been there.
• 17:55
  Speaker 3: That's what I would used to do with my phone
• 17:57
  Speaker 3: all the time. Yeah, but it's interesting that we don't.
• 18:00
  Speaker 1: I don't see things as much as like I'll use
• 18:02
  Speaker 1: it until it's broken, yeah, which.
• 18:06
  Speaker 3: Is kind of bizarre.
• 18:07
  Speaker 1: And there's definitely still a strong appetite for the latest gadgets.
• 18:11
  Speaker 1: When the iPhone seventeen was released in September last year,
• 18:14
  Speaker 1: sales for the newest model were thirty percent.
• 18:16
  Speaker 3: Higher than the iPhone sixteen launch.
• 18:20
  Speaker 2: So yeah, do you feel like you do that.
• 18:21
  Speaker 1: Have you fallen into that temptation to upgrade syndrome and
• 18:25
  Speaker 1: bought something that you didn't think that you necessarily needed
• 18:27
  Speaker 1: to replace yet? Oh?
• 18:28
  Speaker 3: I mean yeah, I think, like we said at the
• 18:31
  Speaker 3: top of the episode five for five, I definitely don't
• 18:35
  Speaker 3: think this is one that I do as often as
• 18:38
  Speaker 3: some of the others. Yeah, because especially within tech, if
• 18:43
  Speaker 3: it's working and it's doing the job great, Like I
• 18:47
  Speaker 3: think the only thing that's probably different is more phone
• 18:50
  Speaker 3: because like just for our job, like camera quality and
• 18:53
  Speaker 3: stuff like that is so important. But like I had
• 18:58
  Speaker 3: my first dice and air that I bought I got
• 19:01
  Speaker 3: on a Facebook marketplace for like secondhand, and I had
• 19:05
  Speaker 3: that baby for years, Like I would even like seven
• 19:11
  Speaker 3: years or something crazy like that, and it worked, so
• 19:16
  Speaker 3: I was like, I don't need a new one, and
• 19:17
  Speaker 3: then it got to the point that it just kind
• 19:19
  Speaker 3: of would start dying halfway through doing my hair and
• 19:22
  Speaker 3: all that stuff. I do feel sometimes like I'm a
• 19:25
  Speaker 3: bit of an old man, and I'm like, oh, they
• 19:27
  Speaker 3: just don't make tech like they used to do, because
• 19:29
  Speaker 3: I swear my mom still has like a twenty year
• 19:31
  Speaker 3: old GHD doesn't. Everyone's mind is still kicking, and I'm like, like,
• 19:37
  Speaker 3: do you not need a new one?
• 19:38
  Speaker 2: And it's still justice still works, It's great.
• 19:41
  Speaker 3: Yeah, So yeah, I do think in some things yes,
• 19:45
  Speaker 3: and in some things no. I find that if I've
• 19:48
  Speaker 3: ever maybe gone for a cheaper version in tech, that
• 19:53
  Speaker 3: doesn't sometimes last. And I'm talking more appliances here, it
• 19:57
  Speaker 3: doesn't last as long as some of those more expensives,
• 20:00
  Speaker 3: for example, like a washing machine. Like when I cheaped
• 20:04
  Speaker 3: out on one of those, like it died after like
• 20:06
  Speaker 3: two years, and I was like, damn. Whereas then when
• 20:08
  Speaker 3: we like splurged and invested in one of the more
• 20:11
  Speaker 3: expensive ones, that's really been like kicking down the house.
• 20:15
  Speaker 1: Yeah, well what about you? I would say that is
• 20:17
  Speaker 1: a convenience tax kind of. Yeah, I know we're talking
• 20:22
  Speaker 1: about upgrade syndrome, but I would almost say that buying
• 20:25
  Speaker 1: sometimes the cheaper option that might not be as high
• 20:28
  Speaker 1: quality is an example of a convenience tax, because immediately it's.
• 20:32
  Speaker 3: Convenience, but it costs more because it's not as good quality.
• 20:36
  Speaker 3: And that's not to say it with everything, because you
• 20:39
  Speaker 3: can get really good quality things for a really good
• 20:41
  Speaker 3: price sometimes, but sometimes when you go for the cheaper option,
• 20:45
  Speaker 3: you end up falling into more upgrades because you have
• 20:49
  Speaker 3: to replace the item and rather than investing the money
• 20:53
  Speaker 3: into the more expensive version, which actually lasts you longer. Yeah. Yeah,
• 20:58
  Speaker 3: but when we we're doing the research for this episode
• 21:01
  Speaker 3: with our team, I saw something similar online that this
• 21:06
  Speaker 3: ties into, called shiny object syndrome. Yeah, I know, your
• 21:11
  Speaker 3: eyes just started spark o all magpires. Yeah, so shiny
• 21:14
  Speaker 3: object syndrome. Shiny object syndrome is a psychological phenomenon where
• 21:19
  Speaker 3: people get continuously distracted by new trendy ideas, trends, or opportunities,
• 21:25
  Speaker 3: frequently abandoning current projects before completion to chase the next
• 21:30
  Speaker 3: big thing. So obviously you could probably apply this to
• 21:34
  Speaker 3: career relationships, but also and very obviously spending. Yeah, so
• 21:40
  Speaker 3: shiny object syndrome is obviously this tiny habit that's going
• 21:44
  Speaker 3: to cost you thousands of dollars because trends are the
• 21:47
  Speaker 3: shiny object. And there's always the new bag, there's always
• 21:52
  Speaker 3: the new girl perfume, there's always the jacket of winter. Like,
• 21:57
  Speaker 3: there's always a new shiny object to buy, whether it's
• 22:02
  Speaker 3: an upgrade of something you already own or whether it's
• 22:05
  Speaker 3: something completely new, Like that's kind of why this thing
• 22:09
  Speaker 3: comes in and it's so interesting to see. Yeah, that's
• 22:13
  Speaker 3: capitalism maybe, but upgrade syndrome can be navigated with a
• 22:18
  Speaker 3: few handy tools of really just thinking about what your
• 22:22
  Speaker 3: needs are. If the object you already own is already
• 22:25
  Speaker 3: doing the job and already doing what you need, isn't
• 22:28
  Speaker 3: the new object automatically worse then, because it's then costing
• 22:32
  Speaker 3: you more money on top of the one you already own, Yeah,
• 22:35
  Speaker 3: to do the same thing.
• 22:35
  Speaker 2: Game.
• 22:36
  Speaker 3: And the thing that I was also thinking about this
• 22:40
  Speaker 3: is potentially to reframe your thinking, is to stop thinking
• 22:44
  Speaker 3: of purchases as an upgrade but also as a depreciating asset.
• 22:49
  Speaker 3: So smartphones depreciate forty percent in the first year and
• 22:53
  Speaker 3: sixty five percent by year two. Designer handbags lose twenty
• 22:58
  Speaker 3: five to forty percent of their retail our value the
• 23:01
  Speaker 3: moment they're purchased new, and cars lose up to fifty
• 23:04
  Speaker 3: eight percent of their value by the third year.
• 23:08
  Speaker 1: Shit.
• 23:08
  Speaker 3: Yeah, so this upgrade syndrome. Also, think about when you like,
• 23:12
  Speaker 3: buy ad dress to wear do or wedding and you
• 23:15
  Speaker 3: go and put it on deep up. You've worn it
• 23:16
  Speaker 3: once and it was a five hundred dollars dress and
• 23:19
  Speaker 3: the offers you get are like, hey, would you do
• 23:20
  Speaker 3: seventy five? And you're like what and pay for shipping,
• 23:24
  Speaker 3: But it just doesn't have that value anymore. Like it's
• 23:27
  Speaker 3: obviously not always and not with everything on secondhand because
• 23:31
  Speaker 3: I don't want to be slamming that because you know,
• 23:32
  Speaker 3: it is such a great thing to do, but you know,
• 23:36
  Speaker 3: we always have this need to buy the new thing.
• 23:38
  Speaker 3: But not only is it expensive outright, but when you
• 23:40
  Speaker 3: purchase it the moment you upgrade, you also continue to
• 23:44
  Speaker 3: lose the value. So remembering that of being like, yeah,
• 23:49
  Speaker 3: I'm gonna upgrade, I'm gonna get a new thing absolutely,
• 23:51
  Speaker 3: like sometimes we do just need to get the new
• 23:53
  Speaker 3: thing and you need it, but the upgrades just seem
• 23:57
  Speaker 3: to be more and more and we need to buy
• 24:00
  Speaker 3: into them less and less. Yeah, okay. Number three subscription creep.
• 24:06
  Speaker 3: I feel like this one speaks very easily to itself,
• 24:10
  Speaker 3: but it's paying for subscriptions even though you don't use them,
• 24:14
  Speaker 3: or in I would think majority of the case, the
• 24:17
  Speaker 3: just in case. What if there's one movie I want
• 24:20
  Speaker 3: to watch on this platform that I haven't used in
• 24:23
  Speaker 3: a billion years, And it's just this slow accumulation of
• 24:27
  Speaker 3: subscription payments that can rise without realizing it. With the
• 24:30
  Speaker 3: number of subscriptions available these days, it's really tough to
• 24:34
  Speaker 3: keep across what you're paying for. Like, have you fallen
• 24:38
  Speaker 3: victim to subscription creep? Would you know what all the
• 24:41
  Speaker 3: subscriptions you're paying for? I think I do a.
• 24:44
  Speaker 1: Little bit more now because at the beginning of the year,
• 24:46
  Speaker 1: I went through my expenses to find but I very
• 24:52
  Speaker 1: consciously had to go and look that up because I
• 24:54
  Speaker 1: was like, I don't really know the ones that you
• 24:56
  Speaker 1: didn't know you were paying for, yeah, or one's more
• 25:00
  Speaker 1: so that I knew I was paying for, but when
• 25:01
  Speaker 1: I actually looked at it, I realized I hadn't used
• 25:03
  Speaker 1: it in months. You know, and I'd signed up for
• 25:07
  Speaker 1: a subscription service to watch a TV show and either
• 25:09
  Speaker 1: I'd finished it or the TV show wasn't even on
• 25:11
  Speaker 1: there anymore, and I'm like, why am I still paying
• 25:14
  Speaker 1: for this?
• 25:14
  Speaker 3: Like yeah, literally going untouched. And the thing is with
• 25:19
  Speaker 3: it because we have so many of them. I was
• 25:21
  Speaker 3: paying for a Spanish streaming platform from a year ago
• 25:26
  Speaker 3: so that we could watch drag Race in Barcelona.
• 25:29
  Speaker 2: Oh my god, no way.
• 25:31
  Speaker 3: And I was like, probably don't need that anymore.
• 25:35
  Speaker 1: Yeah, I think we can say how do you say goodbye?
• 25:40
  Speaker 3: Yeah? Yeah, audios to that one.
• 25:42
  Speaker 1: The last time I did that order was probably like
• 25:44
  Speaker 1: six months ago, so I reckon I'd be jew I.
• 25:46
  Speaker 3: Would absolutely be due for another one. Yeah. And the
• 25:49
  Speaker 3: longer you leave it, the more it's going to be
• 25:51
  Speaker 3: like this big giant tass you like, I don't want
• 25:53
  Speaker 3: to do that exactly. According to data from Irong, Australians
• 25:57
  Speaker 3: spending twenty six point five billion in a year on
• 26:01
  Speaker 3: subscription services, so broken down, the average person is spending
• 26:05
  Speaker 3: one hundred and thirty six dollars a month or one thousand,
• 26:08
  Speaker 3: six hundred and thirty seven dollars annually, and Australian households
• 26:12
  Speaker 3: also have an average of three point seven digital entertainment
• 26:16
  Speaker 3: subscriptions each. I also think when you put the singles
• 26:20
  Speaker 3: tax into that as well, like a lot of couples
• 26:23
  Speaker 3: or families they split that cost, but for single people
• 26:28
  Speaker 3: there's no household hiring.
• 26:29
  Speaker 2: Yeah exactly.
• 26:32
  Speaker 1: Yeah, but I think that's the wild thing is that
• 26:35
  Speaker 1: the average is three point seven.
• 26:36
  Speaker 2: But I'm like, I definitely have way more, definitely more.
• 26:39
  Speaker 3: I probably have like three times. I reckon I have
• 26:41
  Speaker 3: like eight at least.
• 26:43
  Speaker 2: Yeah, Yeah, it's definitely time to do another order.
• 26:47
  Speaker 1: And like you said, it can seem like a really
• 26:50
  Speaker 1: daunting task, and because it is one of those things
• 26:53
  Speaker 1: where you're like, I don't fucking know how many I have.
• 26:55
  Speaker 3: I don't even know where to begin. But when I
• 26:58
  Speaker 3: did do it at the beginning of the year, it
• 26:59
  Speaker 3: did take me that long. It an hour, yeah, if
• 27:03
  Speaker 3: that even.
• 27:03
  Speaker 2: Like, it really didn't take that long.
• 27:06
  Speaker 1: And I think for me, the golden rule is that
• 27:08
  Speaker 1: if I haven't used it in six months or more,
• 27:11
  Speaker 1: it's time to let it go, maybe even three months
• 27:13
  Speaker 1: in some cases.
• 27:14
  Speaker 3: I also think a good tip is to just cancel
• 27:16
  Speaker 3: all of them and see which one. Then actually you
• 27:19
  Speaker 3: go back to want to use Yeah, because you'll be like, oh,
• 27:24
  Speaker 3: like what do I miss? Like what do I actually
• 27:26
  Speaker 3: reach for news? And because I've also been.
• 27:31
  Speaker 1: Sometimes I'll have something open and then I have other
• 27:34
  Speaker 1: people who are on the account and like they're using
• 27:37
  Speaker 1: it but I'm not.
• 27:39
  Speaker 3: So I've been like.
• 27:41
  Speaker 2: Tim exactly. Yeah.
• 27:46
  Speaker 3: Yeah.
• 27:48
  Speaker 1: But it's also really easy to do for your Apple subscriptions.
• 27:52
  Speaker 3: Oh, they've got such a great set up.
• 27:54
  Speaker 2: Yeah.
• 27:55
  Speaker 1: If you do have like a MACA and Apple device,
• 27:57
  Speaker 1: you just open settings and then click your name and
• 27:59
  Speaker 1: then go to subscription and there's.
• 28:00
  Speaker 2: A full list of all of the things.
• 28:03
  Speaker 3: Yeah, and it's just one button. So that's really helpful.
• 28:05
  Speaker 1: Because there's also been so many apps that I've downloaded
• 28:08
  Speaker 1: and then signed up for like a seven.
• 28:09
  Speaker 3: Day free trial and then it's like now I'll take
• 28:12
  Speaker 3: your house, your first child, yeah, and a kidney. Yeah exactly.
• 28:16
  Speaker 2: Yeah.
• 28:16
  Speaker 3: I hated that I would always get like the PayPal notification.
• 28:19
  Speaker 3: I'd be like twenty one and I'd literally have like
• 28:22
  Speaker 3: thirty bucks in my account to last like two weeks,
• 28:24
  Speaker 3: and then it would put me to minus and I'd
• 28:26
  Speaker 3: be like fuck yeap. Yeah. The worst It's always like
• 28:31
  Speaker 3: whenever it comes out of your account. It's like Apple,
• 28:34
  Speaker 3: and you're like, who are you?
• 28:36
  Speaker 2: Where you are from?
• 28:37
  Speaker 1: Well, that's the thing, because like if your bank sent
• 28:40
  Speaker 1: a notification every time a subscription was renewed and told
• 28:43
  Speaker 1: you exactly what it was, you'd probably cancel them more, right,
• 28:47
  Speaker 1: But a lot of the time they're coming up as
• 28:49
  Speaker 1: just like Apple subscription and you don't even know what
• 28:52
  Speaker 1: it's for exactly, and like that's wild.
• 29:14
  Speaker 3: Okay, habit number four. Little treat inflation back. Okay, everybody
• 29:20
  Speaker 3: raised your hand if you've been guilty of little treat
• 29:23
  Speaker 3: inflation impulse buying little trees I feel harmless, but like
• 29:28
  Speaker 3: add up very quickly. And these can sometimes be the
• 29:32
  Speaker 3: result of the increased cost of living, which means we
• 29:35
  Speaker 3: put off big splurges and instead satisfy ourselves with like
• 29:40
  Speaker 3: little nuggets of trees because it's like, oh, well, it's
• 29:44
  Speaker 3: only a twenty dollar top to go out on Friday,
• 29:48
  Speaker 3: or it's only you know, ten dollar messina tub, which
• 29:53
  Speaker 3: you yum, I did that the other night.
• 29:56
  Speaker 2: Oh yeah, it was great.
• 29:57
  Speaker 3: It was so worth it.
• 29:58
  Speaker 2: Not gonna life.
• 29:59
  Speaker 3: Yeah, But it means we get these little, multiple, smaller
• 30:03
  Speaker 3: purchases that don't feel like a big deal, but in
• 30:07
  Speaker 3: the end they probably do add up to more than
• 30:09
  Speaker 3: those big purchases do, and it's because we probably also
• 30:13
  Speaker 3: get addicted to this little mini dopamine here. And so
• 30:16
  Speaker 3: it's like, you know, a new makeup product, a morning
• 30:19
  Speaker 3: coffee and afternoon snacky doodles. They bring you comfort or
• 30:24
  Speaker 3: like just when you've had a bad day. And I
• 30:26
  Speaker 3: hate this one because I want to do that. Yes,
• 30:29
  Speaker 3: I don't like this one.
• 30:30
  Speaker 1: No, I think it's so relatable. Yeah, that's why there's
• 30:33
  Speaker 1: literally that thing called the lipstick index.
• 30:35
  Speaker 2: Yes.
• 30:36
  Speaker 3: So research found that people who highly value little treats
• 30:40
  Speaker 3: are more likely to wake up happy but also more
• 30:43
  Speaker 3: likely to feel lonely.
• 30:46
  Speaker 2: Fuck.
• 30:47
  Speaker 3: That felt like that scene in Drag Race where they're
• 30:49
  Speaker 3: like laughing. He's like, Haha, where was your childhood traumatic?
• 30:54
  Speaker 2: Yeah? What's your favorite color?
• 30:56
  Speaker 3: Pink? Mind it? Where's your childhood traumatic? Yeah? So that
• 31:02
  Speaker 3: paradox is gold for this conversation moment, because little treats
• 31:07
  Speaker 3: are genuinely making people happier, but also masking the underlying
• 31:15
  Speaker 3: cause and the root cause of why we feel the
• 31:18
  Speaker 3: need for all these little treats. So the business world
• 31:21
  Speaker 3: has called it tree to nomics, which is a recession
• 31:25
  Speaker 3: resistant form of spending, so the small indulgence validates hard
• 31:30
  Speaker 3: work without stretching the budget. A fifteen dollars dessert requires deliberation,
• 31:35
  Speaker 3: whereas a six dollar treat becomes an instinctive decision, and
• 31:40
  Speaker 3: you're being deliberately priced into impulse buying, so sneak, so
• 31:47
  Speaker 3: making things so small and little. Oh yeah, I'll get that,
• 31:54
  Speaker 3: and I'll get that aka the mini section in Mecca
• 31:58
  Speaker 3: or the chocolate bar at the pet station. Oh yeah,
• 32:01
  Speaker 3: I'll get an arabor. Oh I need some gum. Oh,
• 32:06
  Speaker 3: I can't stop my fingers.
• 32:07
  Speaker 2: They move on their own.
• 32:09
  Speaker 3: Love those sections. I don't want to give up those sections.
• 32:12
  Speaker 3: I know they're my favorite. Yeah, but it's it's a
• 32:16
  Speaker 3: good thing to know because you do pause. If something
• 32:19
  Speaker 3: was forty bucks in that session, you got m I
• 32:23
  Speaker 3: don't know about that, But fifteen dollars for a lip
• 32:26
  Speaker 3: gloss you gummy?
• 32:28
  Speaker 2: Yeah like that.
• 32:29
  Speaker 3: I'm like, damn it. Hate when they're pright treatednomics. I'm
• 32:33
  Speaker 3: going to be using them to allow myself. Whenever I
• 32:37
  Speaker 3: want something, I'm gonna get tree to nomics.
• 32:40
  Speaker 1: Yeah, it's definitely should not be giving advice on this section.
• 32:44
  Speaker 1: But I think young people can especially relate to that,
• 32:48
  Speaker 1: And that's saying that we've been critiqued on. Like years ago,
• 32:52
  Speaker 1: there was that whole rhetoric that young people can't afford
• 32:54
  Speaker 1: houses because we're buying avocado toes.
• 32:56
  Speaker 3: Well I'm allergic, So what's your excuse? Now, Okay, don't
• 33:00
  Speaker 3: have a house?
• 33:01
  Speaker 1: Yeah, which is not what we're saying. I don't think
• 33:03
  Speaker 1: like we're not saying that buying a lipstick is the
• 33:05
  Speaker 1: reason why they can't afford a house, but recognizing the
• 33:09
  Speaker 1: emotional connection between those things and sometimes that you do feel,
• 33:13
  Speaker 1: you know, a little bit apathetic or powerless in terms
• 33:16
  Speaker 1: of your biggest savings.
• 33:17
  Speaker 3: Goals and you're like, ah, well, well I'll just buy
• 33:20
  Speaker 3: this lipstick.
• 33:20
  Speaker 2: Because why not.
• 33:21
  Speaker 1: And that's completely fine, but you need to recognize what
• 33:25
  Speaker 1: maybe those emotional triggers are and if you actually need it.
• 33:27
  Speaker 1: I guess when you look at all of those things
• 33:30
  Speaker 1: added up, that's when it can potentially become an issue.
• 33:33
  Speaker 3: See to this one, I don't know what the solve is. Yeah, yeah,
• 33:37
  Speaker 3: tell me. Yeah, this one's my biggest like work in progress.
• 33:40
  Speaker 3: Yeah yeah.
• 33:42
  Speaker 1: I think that a lot of chicks listening would completely
• 33:44
  Speaker 1: agree build your one list because it.
• 33:47
  Speaker 3: Kind of keeps you in check, it.
• 33:50
  Speaker 1: Sets you up with boundaries, and also makes it a
• 33:53
  Speaker 1: bit more intentional too, Like they're things that you genuinely
• 33:56
  Speaker 1: want or need, or you identify them as a tree,
• 34:00
  Speaker 1: and it's a reward for hard work or if you've
• 34:02
  Speaker 1: had a bad day.
• 34:03
  Speaker 2: Or whatever it is.
• 34:05
  Speaker 3: But it's kind of like what we will saying the
• 34:06
  Speaker 3: other week.
• 34:06
  Speaker 1: If you're constantly treating yourself the treat the sparkle, the
• 34:11
  Speaker 1: treat doesn't treat. It doesn't treat on the same level,
• 34:14
  Speaker 1: so you don't even get that dope to cycle.
• 34:17
  Speaker 3: Yeah, there's a really good app that I've been using
• 34:20
  Speaker 3: lately and I do think it has curved my impulse spending.
• 34:23
  Speaker 3: And it's called Locker, And basically, whenever I see something
• 34:27
  Speaker 3: I like, I save it in the app and it
• 34:29
  Speaker 3: tells me when it goes on sale, and it also
• 34:32
  Speaker 3: just like makes me sit on the purchase a little
• 34:34
  Speaker 3: bit more and it means that I like deliberate that
• 34:37
  Speaker 3: a lot further than I would if I was like, yeah,
• 34:40
  Speaker 3: being bang bombing.
• 34:41
  Speaker 2: Yeah, well, it's like the seventy two hour rule.
• 34:44
  Speaker 1: Yeah, like waiting three days before making any non essential
• 34:48
  Speaker 1: purchases because a lot of the time, by the time
• 34:51
  Speaker 1: the seventy two hours ticks over, or when you look
• 34:54
  Speaker 1: in your locker app.
• 34:55
  Speaker 3: Again, you're like, I didn't actually want that she wanted
• 34:58
  Speaker 3: to do by the other day already told you about it,
• 35:00
  Speaker 3: but I'm really excited for that. I bought some tubes.
• 35:03
  Speaker 3: Oh yeah, I'm very excited. I was getting my hair
• 35:08
  Speaker 3: done and the stylust was wearing twubes and I was like,
• 35:12
  Speaker 3: those look really comfy. She's like, yeah, they're my toobs.
• 35:15
  Speaker 3: And then everyone get a shot glass kind of tools
• 35:19
  Speaker 3: and apparently they really comfy and they only just came
• 35:21
  Speaker 3: back in stock. So I bought some twobs. Yeah. Have
• 35:24
  Speaker 3: a number five And probably most important, especially for the
• 35:27
  Speaker 3: chicks and the women listening, is negotiation paralysis. So this
• 35:32
  Speaker 3: means you're not negotiating your bills, your salaries or renewals
• 35:36
  Speaker 3: because it's uncomfortable, too awkward, or it just falls into
• 35:39
  Speaker 3: the oh, i'll do that, I'll do that later pile,
• 35:41
  Speaker 3: which say been there, haven't done that. Literally, So we
• 35:47
  Speaker 3: did kind of talk about negotiating bills in a post online,
• 35:51
  Speaker 3: and there was lots of people asking, like, what you
• 35:56
  Speaker 3: can do that? Yeah, so there's these like under the
• 35:59
  Speaker 3: table deals your goals, you know, like that, like very
• 36:05
  Speaker 3: that was a Godfather reference just for anyone who like
• 36:09
  Speaker 3: didn't recognize it. It was really good though. But yeah,
• 36:17
  Speaker 3: so you can go to your provider and be like,
• 36:20
  Speaker 3: don't like this, don't like this, what else can you
• 36:22
  Speaker 3: do for me? Because I'm going to go sign with
• 36:25
  Speaker 3: this other person if you don't give me a better rate.
• 36:27
  Speaker 3: And I swear like nine times out of ten, they
• 36:30
  Speaker 3: will always give you a better rate because that's how
• 36:33
  Speaker 3: they keep you as a customer. They have the play chicken,
• 36:36
  Speaker 3: play chicken with your like fucking bill providers and new utilities.
• 36:43
  Speaker 3: Because fifty eight percent of people have never or rarely
• 36:47
  Speaker 3: initiate salary negotiations as well. And that's also such a
• 36:53
  Speaker 3: huge number. And more often it's women rather than men
• 36:57
  Speaker 3: that aren't negotiating their salaries as much as they should.
• 37:00
  Speaker 3: So do you ever shop around for a better deal
• 37:03
  Speaker 3: when it comes to renewing your services? Have you ever
• 37:05
  Speaker 3: gone to your Boston said give me more money, give
• 37:08
  Speaker 3: me more money.
• 37:09
  Speaker 2: Definitely at work, for sure, but also with my bill providers.
• 37:12
  Speaker 1: I've done it with my internet bill, my phone bill,
• 37:16
  Speaker 1: and I think maybe my energy bill as well.
• 37:18
  Speaker 2: Oh and I also did it with my landlord.
• 37:20
  Speaker 3: Does that count? Love that? Like, they tried to increase
• 37:23
  Speaker 3: my rent and I was.
• 37:24
  Speaker 1: Like, here's the rest saints on, Like it ain't happening,
• 37:26
  Speaker 1: and they were like okay.
• 37:28
  Speaker 2: And that's the thing.
• 37:29
  Speaker 1: I was kind of like, well, what do I have
• 37:31
  Speaker 1: to lose? They're either going to raise the price or
• 37:33
  Speaker 1: I keep paying what I'm paying and get like a
• 37:36
  Speaker 1: shitter service or the same experience when I could be
• 37:40
  Speaker 1: paying less.
• 37:41
  Speaker 3: And all they can do is say no.
• 37:43
  Speaker 1: And for them, especially for utility providers and stuff, customer
• 37:47
  Speaker 1: acquisition is way more expensive than keeping you on. Yeah, definitely,
• 37:52
  Speaker 1: way more likely to offer you a discount then let
• 37:55
  Speaker 1: you go.
• 37:56
  Speaker 3: I didn't even think about it like that. I do
• 37:58
  Speaker 3: think this is again of those habits that kind of
• 38:01
  Speaker 3: ties into another one that it's like the convenience tax
• 38:05
  Speaker 3: is also in line with this one, because the convenience
• 38:08
  Speaker 3: of just not calling and not having to deal with
• 38:10
  Speaker 3: it and just letting it run as it goes is
• 38:13
  Speaker 3: costing you money that you could be saving.
• 38:15
  Speaker 1: Yeah, you're literally losing money. That's like the most frustrating
• 38:19
  Speaker 1: thing when you.
• 38:19
  Speaker 3: Like because it's a little bit of like a little
• 38:22
  Speaker 3: bit of a power mo. Yeah, well that's what are
• 38:24
  Speaker 3: you gonna do for me?
• 38:25
  Speaker 1: Mab Yeah, because some people, I think it really depends
• 38:29
  Speaker 1: on what your motivations are. Some people really love to negotiate,
• 38:33
  Speaker 1: and like that would be a huge motivator for them, right.
• 38:36
  Speaker 3: To be like yes, yeah, but see, I like, it's
• 38:38
  Speaker 3: not it's not the competition. It's that I'm a woman
• 38:41
  Speaker 3: with nothing to lose, exactly. But donkey on the edge.
• 38:43
  Speaker 1: For if that isn't like a huge motivator for I'm
• 38:47
  Speaker 1: dogg Yeah, thank you.
• 38:50
  Speaker 3: You'll throw that in as well. Yeah, yeah, come on.
• 38:52
  Speaker 1: But if that doesn't necessarily motivate you, you could also
• 38:56
  Speaker 1: look at it as a loss, because, according to psychology,
• 39:01
  Speaker 1: the emotional pain of loss feels around twice as intense
• 39:05
  Speaker 1: as the joy of an equivalent gain. So think of
• 39:08
  Speaker 1: it as I am literally losing money by staying with this,
• 39:13
  Speaker 1: not that I'm going to save money. You're literally just
• 39:15
  Speaker 1: burning money for no reason. And so that might be
• 39:18
  Speaker 1: more of a motivator for some people. But go in
• 39:21
  Speaker 1: there and negotiate, chicks, all they can do is say no,
• 39:24
  Speaker 1: and you're in the same place you were before. Yeah,
• 39:26
  Speaker 1: and just switch to a better deal if that's the case.
• 39:29
  Speaker 1: But on that note, that's a rap for another episode
• 39:31
  Speaker 1: of Two bro Chicks. Thanks to you chicks for having
• 39:33
  Speaker 1: us in the ear holes we love to be here.
• 39:36
  Speaker 2: By Chicken, why