Latest / Chef's PSA Podcast / Why Great Restaurants Feel Effortless with Tracy Malechek-Ezekiel Ep. 187
Transcript
- 0:00Hello chefs, this is Chefs PSA and I'm your host Andre Natera
- 0:03today. Welcome back Tracy Malicek
- 0:05Ezekiel, chef and co-owner of Birdies in Austin.
- 0:09On this episode we talked about transforming the dining
- 0:11experience for birdie shift prefix menus to how that
- 0:14decision unlocked creativity, sustainability and a better work
- 0:18of life balance for the team. We dig into storytelling,
- 0:21seasonal cooking, kitchen culture, and what it really
- 0:23takes to build a restaurant that works for both guests and chefs.
- 0:27Stay tuned. Great restaurants don't always
- 0:44bring customers in. Great stories do, because in
- 0:47food, beverage and hospitality, what you sell is only part of
- 0:50the story. It's the why behind it, the
- 0:54authority you create and the experience that you built.
- 1:00Market scale turns expertise into content that connects
- 1:03podcasts, video series and industry education, not ads.
- 1:07Assets. Market scale has brought run the
- 1:12past and how to manage like an executive chef to life real
- 1:15world examples of how great content leads the conversation.
- 1:20Because attention is earned and the industry doesn't need more
- 1:23noise. It needs more leaders.
- 1:30So did you get some new glasses? So for Christmas, I wanted to
- 1:34get these Meta AI glasses. The reason I I got them is
- 1:37because I want to record content behind the scenes.
- 1:41So obviously I go out and eat or whatever the case may be, but
- 1:44specifically for the podcast. So people get a little teaser,
- 1:47who's coming up, what's going to happen, Maybe they can see it
- 1:51from my point of view. So yeah, I don't wear glasses.
- 1:54I have laser eyes. I had LASIK a couple of years
- 1:56ago. Best investment I've ever done.
- 1:58But for this, it's like, OK, I'm part Cyborg now.
- 2:02So. Yeah.
- 2:03So people will get to see a little bit of a little teaser of
- 2:06of Tracy coming on the show. Cool.
- 2:08Yeah. So by the way, what what's going
- 2:10on? You got a lot going on.
- 2:11I want to ask you about all these changes that are going on
- 2:13at Bertie's. So in April we shifted from a la
- 2:19carte menu which we had for four years.
- 2:23We shifted to a prefix menu, so we change the menu every three
- 2:28to four weeks in entirety, top to bottom, that there's kind of
- 2:33a rough placeholder of a soup usually, not always.
- 2:38And there's you, there's always a soft serve.
- 2:41So kind of beyond that, it's see where the month takes us.
- 2:47What sparked the what sparked the change?
- 2:50I was really feeling handcuffed creatively with what we could
- 2:54cook. We have a three foot wide
- 2:57plancha flat top and a three foot wide French top, a big
- 3:02rationale and a small counter prior and that's kind of it.
- 3:07So we also have 75 seats. So considering those things and
- 3:11thinking about how busy we were lucky enough to be, I was just
- 3:15feeling like, OK, another plancha roasted fish, another
- 3:20minute steak, OK, you know, And at a certain point I felt like I
- 3:25can do more, but I can't physically do it here.
- 3:27And my cooks are very talented. They can do more.
- 3:31They want to learn more. And it's my job as their chef to
- 3:35give them more challenges. I also feel like on Friday,
- 3:39Saturday nights, we were really busy and at the end of service,
- 3:43I could just see it in our team's face like we are cooked.
- 3:46And we do so much to promote work life balance, You know,
- 3:50five day work week, we close for over a month, a year and pay our
- 3:53team incredible insurance package, parental leave.
- 3:59And so even though we're really taking into consideration and
- 4:02accounting for a good work life balance, I just felt like we
- 4:05were just feeling kind of drained.
- 4:07And I was like, you know what our job like, what if we, what
- 4:10if we do a reset and what if we shipped A prefix?
- 4:13And we've never been afraid of taking calculated risks when it
- 4:16feels right. And it just felt like the right
- 4:19time to try something new, to tighten things up a little bit.
- 4:23I kind of joke like Friday, Saturday nights felt like a big
- 4:26fun party, but it just wasn't quite as consistently controlled
- 4:30as I would want it to be. So let's explain to people
- 4:34because you're saying you're talking about doing a prefix
- 4:36menu, but this is not a tasty menu.
- 4:37So they're two different things, right?
- 4:39So from the traditional tasting menu versus a prefix what what
- 4:43is different for the audience listening of what you're serving
- 4:47right now? If when people think about OK,
- 4:49I'm serving a tasty menu or versus I'm serving a prefix
- 4:51menu. Sure.
- 4:52So I think there are a few different variations of a prefix
- 4:57itself and then a tasty menu itself.
- 5:00I really was inspired in our job.
- 5:03My husband, a business partner, really like kind of the European
- 5:06style neighborhood restaurant prefix menu.
- 5:09It kind of felt like this affordable luxury, you know,
- 5:12menu of the day kind of thing. Even though we do change it
- 5:14every three to four weeks. And then within that, things
- 5:16will change when need be. But I feel like for us it's six
- 5:22courses, $79. There's a snack, a soup or an
- 5:27app, another app like a hot app and then pasta, entree, dessert.
- 5:36And then there's usually an add on.
- 5:38Maybe that's a house made focaccia, maybe that's spaghetti
- 5:42with caviar or truffle or kind of whatever is kind of floating
- 5:46through that moment in time. How did you how did you announce
- 5:50to the staff that this is what they're doing?
- 5:52How was it received? Would they get super excited or
- 5:54was it like, oh, here comes more work?
- 5:56So our team was actually like, OK, all right.
- 6:00And I think, you know, just by nature of birdies being birdies
- 6:04and who we are, we've always taken risks like our first
- 6:08Aiello's that we ever did, which is our red sauce pop up.
- 6:13Inspired by my late grandfather Phil Aiello the Thursday before
- 6:18the next week. So we're closed Sunday, Monday.
- 6:20So Tuesday I was like, let's do Aiello's and then that was set
- 6:24had no recipe testing, no menu down.
- 6:27I was just like, let's cook red sauce next Tuesday.
- 6:30And that was our very first Aiello.
- 6:32So I think our team has always been used to just let's go for
- 6:35it. Let's just cook, let's go.
- 6:37And our team is not like it's not like I said it forget it
- 6:41menu. It's never been a set up forget
- 6:42it menu. It's always been changing.
- 6:44It's always been alive. And our team, I think is knows
- 6:47our job and I both like to kind of keep everybody on their toes.
- 6:50And I feel like the best restaurants are the ones that
- 6:53are always changing and evolving and not just, you know, this set
- 6:57moment in time. It's it's just, it keeps
- 6:59progressing. By the way, I love red sauce
- 7:02like I love red sauce Italian, so unfortunately I missed it.
- 7:05What was on the menu? So for Aiello's we we, we do it
- 7:09twice a year or Aiello's menu February and October.
- 7:13So there's usually mozzarella sticks and meatballs, whole
- 7:19fennel seeds, my family's thing. I just feel like they pop more
- 7:23than when they're ground. There's usually a possible vodka
- 7:27sauce, tiramisu, and then other things within that change.
- 7:32But those are kind of the the pillars of the menu.
- 7:36So Aiello's was tell me about that and maybe for the audience,
- 7:40what's the connection? So you said it's your
- 7:42grandfather was at grandfather's restaurant?
- 7:44No, so my grandfather was from Calabria, Italy, tip of the
- 7:47boot, and he lived in a very poor village and he came to
- 7:53Italy, I mean to excuse me, to Brooklyn when he was 12, you
- 7:56know, quarter in his pocket kind of story.
- 8:00Had a few siblings and lived through just a very poor time
- 8:04growing up with a self-made man. He served and the Army was the
- 8:09only member of his platoon to come back alive.
- 8:11You know, he's fighting against his own country.
- 8:15Can imagine that was easy for him.
- 8:17Played baseball in college, moved down to Texas and with my
- 8:22grandmother who was Irish from the Bronx, tough as nails.
- 8:26And he started, you know, his family here and a construction
- 8:30company. And just the way he lived his
- 8:33life was just it's kind of a no BS.
- 8:36I'm just going to get it done, work hard, don't ask her
- 8:40anything. That kind of like tough
- 8:41immigrant, you know, attitude. And he was just an inspiration
- 8:45to me. And yeah, I love him so much.
- 8:48So is that is that the food that you guys grew up eating kind of
- 8:52at a grandparents house? Sometimes, yeah, sometimes on
- 8:55Sundays we we did my my mom worked a lot and that's probably
- 8:59where I got my work ethic. But on Sundays was family Cook
- 9:02Day. So now that you've you've
- 9:04introduced the the quarterly changing prefix venue.
- 9:09That's right, monthly changing. Monthly changing.
- 9:11Yeah, every four weeks it changes.
- 9:13Oh geez, I don't know why I heard quarterly.
- 9:15That's absolutely insane. It is a great challenge to
- 9:19change the menu every four weeks from top to bottom.
- 9:23So, so you're going in, you talked about earlier you said
- 9:25let's just cook. So how much time preparation and
- 9:33R&D is going between, you know, January 31st and February 1st?
- 9:39There's not a lot of R&D happening.
- 9:40I'm going to be honest, I'm I'm trying to tighten things up a
- 9:44little bit and I have two amazing sous chefs and the goal
- 9:49is a couple weeks, 2 Fridays before the new menu.
- 9:52I sit down with them, show them the rough draft of the menu.
- 9:55If there's anything we want to test out, we test those few
- 9:58things out. For example, our recent menu,
- 10:01this is January when we're recording N Italy is the menu
- 10:05and so. You just came back right we.
- 10:07Just came back from break. We're, you know, closed for 2
- 10:091/2 weeks over our winter break. And I wrote the menu Saturday,
- 10:15finalized it Sunday slash Monday.
- 10:18Tuesday was a prep day. We opened Wednesday, so nothing
- 10:20got tested for that. So what I do is I kind of sketch
- 10:24out recipes. Usually other times I'll tell a
- 10:28cook to grab 5 things and then we'll kind of write the menu
- 10:31together. So the prep day is important.
- 10:33Day one of the menu is important because we don't do the day
- 10:37before prep day where we're closed except for when we're
- 10:40returning from a break. Usually day one is day one.
- 10:43We're open to the public. And I think it's really
- 10:46important to teach cooks how to cook and the wise and the house,
- 10:51not just here's a recipe grammed out, go, let's let's do this
- 10:54together and I'm going to ask you questions.
- 10:56And tomorrow it might look different based on what that
- 10:59ingredient is and how it's looking today and when it was
- 11:02harvested and is it overgrown? Is this even the right dish
- 11:05anymore? Do we need to change this right
- 11:08now? You know, and like asking all of
- 11:10these questions. So it's really important to me
- 11:12that cooks are in tune with what they're working with and are
- 11:16actually learning the skill of cooking.
- 11:18When, when you talk about the, the culinary team that's around
- 11:21you, So you mentioned, you know, your sous chefs and, and your
- 11:23cooks are all very talented. I'm assuming they're talented in
- 11:26their own right before they came to you.
- 11:27But they've also picked up a little bit of the way that you
- 11:31cook and it's now incorporating their identity.
- 11:33So do you guys have like an unspoken language and you say do
- 11:37this, They know exactly what you mean.
- 11:39Like they're already starting to think like you.
- 11:40Yeah, I mean, so my exec Souhi J has been with me since day one.
- 11:44We opened 4 1/2 years ago and she was a sous chef before she
- 11:48got to Birdies. But she started off on Garmer J
- 11:50because in the beginning I was, I was the only kitchen sous chef
- 11:53or chef I was. I had no, no managers and our
- 11:57job was the only person in the dining room.
- 11:59We are very scrappy, lean and mean in the beginning.
- 12:01But since then and she had cooked at Gramercy Tavern where
- 12:04I cooked, but she worked in a generation after me.
- 12:07But we already had a common language of the way we worked in
- 12:11a kitchen, treating people with respect, the way we took care of
- 12:14ingredients, just kind of like that fundamental connectivity.
- 12:18She just spoke my language. So that was great.
- 12:21And then Phil has been with me over three years, my AM sous
- 12:25chef. He is also a sous chef before he
- 12:28got the Brady's, but started off as a cook like everyone does and
- 12:33learns the way we worked, which is it is a more spontaneous
- 12:38style, less kind of locked in place than most restaurants.
- 12:44And I think the cooks that succeed at Birdies, especially
- 12:49the ones who've been with me for a long time, they love that.
- 12:52And they're like, they're cooks, cooks like, they like to talk
- 12:56about what they're cooking on the weekend and they like to
- 12:57challenge themselves and they like to learn new things.
- 13:00And they don't just want to have an easy work day every day.
- 13:04Did you work with when you're at Grandma?
- 13:06She did. Did you ever cross paths with
- 13:07Tom Colliery or was that before your time?
- 13:09He was before Mike Anthony. Did you ever work with him at
- 13:12all? I didn't.
- 13:14So did you see the, I don't know if it was eater?
- 13:17Someone put out a little short little video on on YouTube about
- 13:21them behind the scenes at Craft. Did you see it?
- 13:24I didn't. It's great.
- 13:26And I loved it because yeah, they're they're redoing what
- 13:30they're doing at Craft. So he he kind of gives us a
- 13:32little bit of history there and he talks about, you know, we're
- 13:34we're doing a tasty menu and he's kind of prepping it as they
- 13:36go. And I'm watching it and he's
- 13:38talking about food and I'm watching to make pasta and
- 13:41they're brazing short ribs and it's like they're cooking.
- 13:45Yeah. You know, they're cooking.
- 13:46Yeah. And he's talking about food and
- 13:49cooking. Looks like.
- 13:50I feel like we're getting back to that a little bit.
- 13:53We kind of got lost a little bit in, in the, you know, in, in the
- 13:57vanity of social media cooking. But it, it does feel a little
- 14:01bit soulless sometimes when you say, oh, wow, that's a lot of
- 14:04shaved vegetables and microgreens.
- 14:05Yeah. There's a lot of pollutions and
- 14:07they're really beautiful nestertiums, but I'd rather have
- 14:12a perfectly cooked pasta or, you know, a braised short rib or a
- 14:16perfectly cooked piece of meat then the most beautiful flowers,
- 14:18right? I just don't get that.
- 14:20I don't wake up in the middle of the night, say, you know what
- 14:22I'm craving a big bowl of flowers.
- 14:24Same, and it's funny because he's been into grammar or to
- 14:28birdies and I've got to do him a little bit for the past couple
- 14:33years. And yeah, I really respect his
- 14:35philosophy and his style and actually trailed a craft like 20
- 14:40something years ago when I was in culinary school at CIA.
- 14:43Yeah, he's, I, I was very impressed with his philosophy on
- 14:47food. I mean, I think he's always been
- 14:48upfront with it, but just seeing that he's still, what do you
- 14:53think of Tom Calico? Like he's the the Top Chef, you
- 14:55know, celebrity, but like, he's still a chef.
- 14:57Oh, he's a chef. He still likes to cook.
- 14:59He loves to fish and he loves to cook.
- 15:01Yeah, yeah, it's, it's pretty, it's pretty impressive.
- 15:03And and he's still, and he gets it like he sees through.
- 15:07He sees through the bullshit. 100%.
- 15:09Yeah, and I think a lot of times when you're a young cook, it's
- 15:12easy to get distracted in the flowers and the, and the this
- 15:15that and the other and the, and the vanity metrics and the
- 15:19everything else that goes into Instagram food.
- 15:21And I don't want to call it Instagram food because I'm not
- 15:23knocking because some of that Instagram food is very delicious
- 15:25as well. But it's easy to now it's easy
- 15:28to want to start doing all this other stuff and forget it like,
- 15:31but you got to know how to cook first.
- 15:33I would 100% agree. And I would also tell young
- 15:36cooks learn how to cook, learn how to braise, learn how to
- 15:41Stew, learn how to pan roast. Just learn the basics before you
- 15:46start getting distracted with those.
- 15:48You know, with molecular gastronomy even you know, look
- 15:51at Grand Achatz. He is amazing chef, but he's
- 15:55also a fantastic cook and he learned how to, you know, cook
- 15:58at a very high level at the French Laundry before he became
- 16:01that. And I think learning and
- 16:03establishing those fundamentals early is, is so important.
- 16:06And on the short rib note, you know, last week we were
- 16:09sketching out a short rib recipe.
- 16:10I mean, short ribs, sure. Like, let's just cook, let's go.
- 16:13You know, we're looking at it. I mean, we prepped out the, the
- 16:16Miraplah and then he J was putting it on top.
- 16:19And I was like, oh, that feels like too much.
- 16:21Let's take out a third of it. Let's adjust this note, you know
- 16:24what I mean? And and like just like cooking
- 16:25at it because sometimes you just need to look at it and see what
- 16:28the right amount is. Yeah, yeah, yeah.
- 16:30It's funny. You know, I've been cooking a
- 16:32lot at home lately and I and I think if I'm making a bechamel,
- 16:36which I don't, I was like, I don't make bechamel that much.
- 16:39But now I'm making bechamel again and I'm making Roux.
- 16:43And I, I'm, I'm cooking the rou out and I'm tasting the sauce
- 16:45and I'm like, I forgot that Roux has a flavor too, right?
- 16:49Yeah. And it's, and it's just starting
- 16:50to think like I, I got so much into the like, oh, avoid Roux,
- 16:53avoid flour. And it's like there's something
- 16:55beautiful about the classic cooking, at least for me,
- 16:58because it's flavor memories of how I was a young cook, you
- 17:00know, making lobster bisque or whatever, whatever, right?
- 17:03But if you if anyway, I could go down the nostalgia route at
- 17:06length. But if you were bringing someone
- 17:08new that you'd never met and you were going to start mentoring
- 17:12them, like, hey, let's start building you some culinary
- 17:14skills, where would you start? I would start them probably on
- 17:18the line and we have 4 stations currently on the PM line and
- 17:24every menu it looks different. Literally every menu.
- 17:27Not only is an entirely new menu every three or four weeks, but
- 17:30everyone's on a different station in a different location
- 17:33in the kitchen, using different equipment, different plates,
- 17:36making different dishes. So I'd probably put them on the
- 17:39more straightforward station. That being said, when I say
- 17:42straightforward, nothing's really easy at birdies.
- 17:44Like if we have a salad on that menu, cooks or like initially
- 17:48might think, oh, she's the salad.
- 17:50That's probably the station I'm on top of most and there's there
- 17:54might be an issue just because there's so many things that can
- 17:56go wrong when you're composing a salad, You know, how were the
- 18:00drain the greens received? How were they, you know, washed
- 18:06cut? How were they stored?
- 18:09How are they being held on the line where the backups being
- 18:11held as a lowboy, too hot doesn't need to go, you know,
- 18:14for service. Do the greens need to go on the
- 18:16walk in and just get a run and go grab them?
- 18:19How big is your bowl? Is it, does it seem like the
- 18:22right size? Because it should be a bigger
- 18:23bowl than you think you need. That way you can toss it and
- 18:26make it really fluffy. And you're not just like
- 18:28weighing the vinaigrette down and like God forbid you take out
- 18:32the tongs, like put on gloves and like gently make the salad.
- 18:36And there's so many things that in doing everything that
- 18:39required detail and attention. I think I can't really say
- 18:43there's an easy station, but I would probably start them there
- 18:47just to learn those fundamentals because they're so important.
- 18:50And I think to cook or if you're roasting a vegetable, let's say
- 18:55it is just as hard to perfectly roast a vegetable in my opinion
- 18:57than it is cook a piece of fish or meat to really be locked in.
- 19:01You know, the vegetable shouldn't just be like the
- 19:03forgotten about component. They matter just as much.
- 19:07And, and I think, I think in terms of like cuisine and, you
- 19:14know, talking about making a Roux, even though like we don't
- 19:17probably 11 months of the year, we don't cook like that.
- 19:19But we do Bistro Rami in December, inspired by our family
- 19:23trip to Paris when my son was six months old and we had flight
- 19:30miles like on Delta about to expire.
- 19:32And sort of like we got to go somewhere and our job had never
- 19:34been to Paris. We went to Paris, had this
- 19:35incredible, magical family trip where we were like hitting the
- 19:39first seating of the night at like, you know, 515 our job and
- 19:43I would share a bottle of wine and then walk back, you know,
- 19:45the stroller to our hotel. And it was just it was just the
- 19:49best. And we were like, we should do a
- 19:51Bishop Remy at birdie sometime. And so that was kind of the
- 19:54inspiration for that. So we do make, you know,
- 19:57bechamel, Mornay, paddish shoe, things like that, that we don't
- 20:01typically make up birdies because typical birdies is
- 20:04inspired by the Italian grandmother and French nouvelle
- 20:07cuisine, which is, you know, clean.
- 20:11Straightforward vegetable base reduction, base style cooking
- 20:16where everything's made fresh versus the Escoffier style of
- 20:21the Roux sauce, Espanol, those types of things.
- 20:25I want to go back to the salad. So for a young cook listing or a
- 20:30new cook that's in culinary school and said OK, I think I
- 20:32know how to make a salad. You put all the lettuce in a
- 20:33bowl and you toss it and then you get the big tongs And right,
- 20:39if if you had a cook right here with you and you said, OK, let
- 20:41me teach you how to like, let me walk you through the steps of
- 20:44how to properly dress greens. How would how do you teach
- 20:48people? Well, first of all, I would say
- 20:51it depends on the greens because we make a Caesar salad at
- 20:53Aiello's differently than we make, you know, a baby mix green
- 20:57salad. Let's go with the baby mix.
- 20:59Green, so the baby mix green salad, I would say get a really
- 21:02big bowl greens and I like a lot of herbs in my salad, usually
- 21:07fresh herbs. Like Dill or?
- 21:09Parsley, yeah, kind of depending on what the style that salad is,
- 21:12so I'll just grab a few. Maybe it's really nice, fine
- 21:16brunoise shallot, nice chives, they're cut with a sharp knife
- 21:23as well. Picked perhaps parsley, maybe
- 21:27throw in some dill and then a nice vinaigrette on the side of
- 21:32the bowl, not on the greens directly.
- 21:34And then I really like literally put on gloves and then just
- 21:38tossing it. And then so it's like all mixed,
- 21:41but it's not. You know, if you see a cook
- 21:43doing this, like we got problems, take the bear claw
- 21:46away at tasting it. And then a lot of times we'll
- 21:50add depending on what the dish is, a dot of fresh lemon if it
- 21:53needs it, or a dot of Ligurian olive oil if it needs it.
- 21:56It just kind of depends on that dish.
- 21:58And then, you know, placing it when you plate it.
- 22:00I really like as if it fell from heaven and not squashing it
- 22:03down, just kind of letting it fall.
- 22:06And I think there truly is an art to to plating a nice salad.
- 22:09Yeah, he used to get my cooked shit, I'd say, You know, with
- 22:14your farmer hands going in there crushing up all the lettuce.
- 22:17But yeah, I, I hated seeing that.
- 22:18Like they're just, it's almost like they're trying to crunch it
- 22:22when they're tossing. It's like, what are you doing?
- 22:24Don't do that gentle. You're bruising the green.
- 22:26Exactly. Yeah.
- 22:28No, but you're right. A good salad is delicious.
- 22:30I love a good salad. I think, you know, one of my
- 22:33friends, every time we go out and eat, you always order the
- 22:35salad. And I never get salads.
- 22:37I think last time you were here, we were talking about soup.
- 22:39I love soup, but salads, you know, good salad.
- 22:42And I think that's why I don't get salads often.
- 22:44This is they're usually not good.
- 22:45They're usually an afterthought. Like we got to have this end of
- 22:48that on the menu. We have to have a salad.
- 22:50So like put this on it. But a good salad, a thoughtful,
- 22:53intentional salad, it'd be excellent.
- 22:56I totally agree, and on our prefix menus now, we haven't had
- 22:59many salads. We've had a couple.
- 23:01It made sense for the Bistro Remy menu because that menu was
- 23:05like gougere stuffed with mornay and top with black pepper.
- 23:09It was like cauliflower soup with brown butter.
- 23:12And then it went to salad, which made sense because you wanted
- 23:15this like spaniels vinaigrette that's bright and Herbie with no
- 23:20cheese on top or anything. Just like something crisp and
- 23:22fresh to kind of break everything else.
- 23:25Because after that you went to beef bourguignon or you went to
- 23:27a house made sausage with palm puree and pork sauce.
- 23:30So with all of that richness, I think menu balance is really
- 23:33important to consider as well, you know, when composing a menu.
- 23:36And like, I just want, if I'm sitting there eating that meal,
- 23:40I want that bright salad. And for me making menus, it's
- 23:43not about my ego or like feeling chefy.
- 23:47It's about what makes sense and what what do I want to eat?
- 23:51So something I've been thinking a lot about lately is the the
- 23:56flow of menu. So I ate at this restaurant not
- 23:59and I won't say where, but I did this restaurant recently that
- 24:02was doing a tasting menu and the food was beautiful and it was
- 24:08also delicious. But I could tell it was a young
- 24:11chef because they didn't know that they shouldn't kill the
- 24:13palate on the first course. You know, the very first course
- 24:17was Curry and, and and cream and foam.
- 24:22And I was like, and then right after that I went into
- 24:25something, you know, that was like, that's, that's the wrong
- 24:28thing. And that was served with
- 24:29champagne. I just remember thinking like
- 24:32the food is beautiful. But a lot of times I don't think
- 24:34people think it all the way through.
- 24:35Like they just want to put their greatest hits and all their cool
- 24:37ideas, right? Not thinking about the customer
- 24:40experience or the guest experience.
- 24:41Like you need to start and don't kill the pallet and you got to
- 24:43build up, you got to know when to reset and refresh the pallet.
- 24:48So how do you go about thinking about, now that you're designing
- 24:52this prefix menu, that's something that you have to think
- 24:55about. It's, it's the way that they
- 24:57eat. It's the way that they
- 24:57experience it. How do you go about building
- 25:00those, those flavor profiles? And if you were going to give
- 25:02someone advice that's listening, how do you, how do you, how do
- 25:06you organize the, the, the flavor profile throughout the
- 25:09the menu? So for me, prefix has actually
- 25:12helped me a lot in terms of menu composition.
- 25:15I mean, in a way it's it's much harder and in a way it's easier.
- 25:18Every menu has its own inspiration.
- 25:22So maybe that's the French Riviera in the summer when it's
- 25:25hot and the weather's in Austin is similar to that of Provence
- 25:30or the French Riviera. And maybe it's menu Sicily.
- 25:34And that's where I'm looking for a inspiration.
- 25:37And November, we did an autumn harvest menu that was, you know,
- 25:42I was always Central Texas inspired, focused ingredients,
- 25:46but still looking at Italy and France for kind of direction.
- 25:50And so because I feel like every menu has a clear focus, I don't
- 25:54get distracted with other things to put on it.
- 25:58It just to me makes so much sense and it's so obvious.
- 26:01So for example, going with this, I'll start with this Northern
- 26:04Italy, Italy menu we have right now.
- 26:06And we're starting, we start with Noco Frito draped with
- 26:11Prosciutto de Parma and a little bit of olive oil, like fresh
- 26:14pressed olive oil. It's a very simple bite.
- 26:17And we were actually traveling in northern Italy over our
- 26:20summer break in August. So we did Venet dough, Trentino,
- 26:25Waldo Audige and Amelia Romagna. And this menu feels a lot of the
- 26:30Amelia Romagna influences, I think.
- 26:33So that bite specifically was from Modena and you know,
- 26:38pillowy fried dough, yeasted dough draped with perfect
- 26:44prosciutto de Parma and fresh pressed olive oil, black pepper,
- 26:49like forget about it, you know, And to me, that's just, it's
- 26:52something that's so true of that place, especially Emilia
- 26:55Romagna. It has a history and that's what
- 26:57they snack on. And I, you know, had them a lot
- 27:00when I was there. And so every menu I start with,
- 27:05I think about what is the inspiration of that place and
- 27:08what would they start with there.
- 27:09And so for me, it's like, it's really easy to, to figure out
- 27:14how to do that because it, it's not like, oh, I can pull from
- 27:17anything in the world. It's like I have a very clear
- 27:19place. There are sometimes where my, my
- 27:21issues with building our menus is more like, how can we execute
- 27:24that? You know, having a very small
- 27:26space, just it's great challenges.
- 27:28So it's like, OK, can we plug in the fryer there and have the
- 27:33mini oven going? You know what I mean?
- 27:35And like, it's really like a fun challenge to make these menus
- 27:39because one, OK, figure out the inspiration.
- 27:42Two, what are the dishes that hopefully can go on the menu?
- 27:45Three, can we execute them in our physical space with time
- 27:49constraints of service? You know, a dish can't be a 30
- 27:52minute pickup that probably won't work unless it's an
- 27:55entree. And we can plan for that from
- 27:57the past and the way we're expediting.
- 27:59So, so now going back to the menu creation process, I'm sure
- 28:05there's some guardrails here because it still has to fall
- 28:07within what the perceived birdie's identity is, right?
- 28:11Yeah, I mean, I the perceived the way the food I cook is
- 28:16seasonal American with a ton of French influences.
- 28:19So within that umbrella, which feels huge.
- 28:22You know, the more I think about all the menus we can do, for me
- 28:25it's like more time because we're also influenced by the
- 28:27weather. So I'm not going to cook, let's
- 28:29say I don't know, menu Piedmont whenever it's hot outside and
- 28:34it's usually hot out here. So because we only have a few
- 28:36cold months here in Austin, I have to be really selective.
- 28:40So I wasn't sure if, for example, this month, if I was
- 28:42going to do just Trentino Alto, Audi J, which is, you know,
- 28:45northeast Italy. We we stayed in the Dolomites,
- 28:49which was magical and dreaming. I highly recommend if you ever
- 28:52have the chance. But that is like very German
- 28:55inspired Italian cuisine. You know, they speak German.
- 28:57There's their first language, Italian, mostly as their second
- 29:00because it used to be under German rule.
- 29:02And the cuisine there is more cabbage, it's speck.
- 29:05So we got, we do. We did sneak in a cabbage apple
- 29:07soup on this menu, but because we only have a few cold months
- 29:12and we also want to do B star at me in December, it's like, oh,
- 29:16let's just call this this menu northern Italy.
- 29:18But like pull out dishes from different regions in Italy
- 29:21because I really like to get nerdy and our team, I think does
- 29:23too and like dial in on a region and like, you know, menu Sicily
- 29:27was like, let's do this beef, this Texas Wagyu beef and
- 29:31Boltini like stuffed with bread crumbs, Cacho covello chili,
- 29:34lemon zest, garlic, grill it over coals.
- 29:37You know, I never had that dish, but it's like traditional
- 29:40Sicilian shepherd's dish. And I think there's like a real
- 29:43beauty and celebrating history, but still keeping with the
- 29:47Italian and French mindset of like using what's growing around
- 29:50you. How's the how's the change been
- 29:52received? Pretty good, I think.
- 29:54Yeah. It's, I think in the beginning
- 29:56it took me like a menu or two to get my footing down and figuring
- 29:59out the right progression and kind of what worked because it
- 30:02was a very different menu shift. So we were always changing the
- 30:06menu every day in some capacity before, but that was kind of
- 30:10more with the garnish or a snack or something.
- 30:13But this menu has just been been totally different.
- 30:16But I'm, I'm thinking about you said earlier, like you always
- 30:18have a this, that pasta, you know, being course, etcetera.
- 30:22So you do have a little bit of a formula that is predictable for
- 30:26the team to understand. Like, hey, the there's some,
- 30:28there's some guardrails here, right?
- 30:31Yeah, I think having the format of a snack into a soup or a cold
- 30:36bite, maybe that could sometimes be, I don't know, a crudo plate
- 30:40or something if it makes sense in a hot month into a hot app
- 30:47into a pasta, maybe into probably a pasta because we
- 30:53don't have a pasta for the French Bistro menu into an
- 30:58entree. Right now it's we have coda
- 31:01keynote with lentils and mustarda or Texas while you
- 31:07short rib with polenta, turnip greens and 10 year balsamic.
- 31:12There's often times a fish option.
- 31:13There's not this menu because it didn't make sense.
- 31:16And there's also a vegetarian option.
- 31:19So like the menu, the right now it's like it's a roasted
- 31:23eggplant with polenta, turnip greens, oven dried tomatoes,
- 31:29balsamic, nice olive oil and it's I actually would order that
- 31:33dish as well. I think it's delicious and to
- 31:36dessert. So there is that formula for
- 31:40that that I guess formula that works.
- 31:42So at least there's kind of placeholders, but they're not
- 31:45set in stone. I.
- 31:46Want to ask you, you know, transitioning a little bit in
- 31:48the conversation, but I want to ask you about how do you, how do
- 31:51you build a kitchen culture where you're at?
- 31:53And you know, what are some of the most important things?
- 31:56The non negotiables. If someone's coming into your
- 31:58kitchen, like OK, I know you might have worked other place,
- 32:01but this is this is how it is here.
- 32:04I would say non negotiables are they have to have a great
- 32:09attitude, they have to be ready to learn and they have to be
- 32:17professional. Yeah.
- 32:18What does that look like professional to you?
- 32:21I think showing up on time in the right headspace to learn and
- 32:30carry yourself thoughtfully and keeping the people around you in
- 32:37consideration. It's a small kitchen as well and
- 32:40it's really important that everyone's got good energy.
- 32:43If someone's having a bad day, like everyone can physically
- 32:46feel it. And I think I like to think
- 32:49Birdies is the kind of place that if someone is having a bad
- 32:51day, the team can lift them up and support them, whether, you
- 32:54know, they got broken up with their other half or whatever
- 32:59happened that's they're just going through a rough patch.
- 33:02I really like the idea that your team is there to support you.
- 33:05And I look a lot to professional sports teams and NBA teams and
- 33:09those teams you see that have such camaraderie.
- 33:13There is still a professionalism and a sense of holding people
- 33:17accountable, communicating well-being kind and offering
- 33:23support. How do you how do you maintain
- 33:29the standard? Is there something that you do
- 33:31from a leadership perspective that doesn't allow the drift as
- 33:34standards start to deviate or how do you how do you constantly
- 33:37bring it back? Yeah, I think holding people
- 33:39accountable is really important. So first establishing the
- 33:42standard of what's expected. And there are the black and
- 33:45whites of the handbook, for example, that we give to
- 33:47everybody. So they they know the roll book.
- 33:50But then also, you can't just get out the handbook and walk
- 33:52away. If you're not holding people
- 33:54accountable for the way they're speaking to each other, the way
- 33:57they're treating each other, the way they're taking care of our
- 34:00our things, our equipment, things like that, then they need
- 34:04to, we need to sit down, have a chat.
- 34:06How do you deal with the the really good cook with a really
- 34:10bad attitude? We don't hire the really good
- 34:13cook with a really bad attitude. But what if you've hired them
- 34:15and they snuck in? They put the mask.
- 34:17On so if if they snuck in there, there needs to be sit downs
- 34:21about, hey, you don't have the right attitude.
- 34:24And if we see this behavior continuing, seems like you're
- 34:29not going to be the right fit for our restaurant because team
- 34:32culture is something we hold tight.
- 34:33And I would always rather have a greener, newer cook who has a
- 34:37great attitude, no ego and is like ready to learn than a cook
- 34:41who may have been whatever chef or whatever restaurant, but they
- 34:46don't have the right head on their shoulders.
- 34:47Have you ever had to deal with that?
- 34:49I'm sure you have but like. Not.
- 34:51Not a lot. Not not often.
- 34:54Yeah, not often. Yeah, it's, it's something that
- 34:57I, I mean, I think we all as chefs go through it like you
- 34:59hire someone that's extremely talented and you're excited to
- 35:01get them in and then they're just not a good fit.
- 35:03They they just don't gel well with the rest of the team.
- 35:06Yeah, I think it's important to always address it head on.
- 35:10And I think sometimes in kitchens, like all workplaces,
- 35:14something feels grey. And I think if you feel that
- 35:16more than once, you need to have a sit down because ultimately
- 35:20you can't let anyone skunk your team, no matter what profession
- 35:24you're in. Yeah, yeah, I, I agree.
- 35:27I think a lot of a lot of times, sometimes young cooks come in
- 35:29and they have the mindset, which is it?
- 35:31It's a healthy mindset to come and say I want to be the best.
- 35:34But sometimes they come in with the the mindset of I want to be
- 35:37the best at the expense of the team, right, Hurting them or
- 35:42making them look bad and things like that.
- 35:44And I, I personally have a problem with it.
- 35:47And I, I know I've, I've, I've struggled with it throughout my
- 35:50career where I might leave the bad apple too long because they
- 35:54were really good at cooking before I realized, you know
- 35:57what, they, they got to go because they're more of a
- 35:58detriment. I know that now, you know,
- 36:03they're being burned a couple of times.
- 36:05But I think it's something that young cooks need to understand
- 36:08is like the team is more important than the individuals.
- 36:11You know, I always used to joke around and say, I want the
- 36:14Justice League. I want just Batman, right?
- 36:16Yeah, yeah, definitely. And I I think birdies is really
- 36:19successful when the team as a whole is clicking.
- 36:23That being said, I always tell the team like you're here a for
- 36:27yes, you're making a paycheck and getting great benefits, but
- 36:30you're also improving yourself and what you can do because
- 36:35cooking. I, I think the young cooks want
- 36:38to chase what title they have before they tackle their skill
- 36:43set. And what they need to be doing
- 36:45is learning how to cook and you know what they can cook.
- 36:49And that versatility is so important.
- 36:52And that's something I'm always teaching my cooks.
- 36:54It's like you may just be line cook at birdies, but what I'm
- 36:58teaching you is so much more. And so I think if cooks are
- 37:03really focused on, you know, the next 10-15 years of their career
- 37:07rather than just the next year and they have a more open minded
- 37:14approach to it, they're going to be so much for more successful.
- 37:17And like me talking to them about, I never rose to the ranks
- 37:20through the ranks quickly. I was very slow to move up and
- 37:23it did my time. But now that I'm at birdies, I
- 37:26have so much confidence. I know I'm not perfect, but I'm
- 37:29confident we're going to figure it out really quick and it's so
- 37:31much fun. I don't, I don't recipe test for
- 37:34ages. We just, I mean, great.
- 37:35We cook simple food. I'm not saying we're doing
- 37:37complicated things. And no disrespect to anyone who
- 37:39does complicated things and needs to do extensive recipe
- 37:41testing. Like I respect it.
- 37:43Many incredible chefs function that way.
- 37:45I just like to cook this way. And I finally, it took me many
- 37:48years of doing the grind of being a line cook to be able to
- 37:51do this and cook in the way we do.
- 37:55My, my wheels are turning. I want to ask you this because
- 37:59you know how to cook very well and you work in some great, some
- 38:01great places, but you also run a really good business.
- 38:06So for people listening, because I think they might, they might
- 38:09benefit from hearing from you, at what point did you start
- 38:13transitioning from your I'm a, I'm a, I'm a chef, I'm a cook,
- 38:18I'm in the kitchen to I need to start understanding the business
- 38:22and was it difficult? I think this is a great
- 38:27question, especially for the Cokes out there, because I think
- 38:32before you can even think about the business, you need to think
- 38:35of yourself as a professional. So not only should you be as a
- 38:39cook learning how to cook, but there's more to that.
- 38:43It's how do you show up every day?
- 38:45How do you communicate with people?
- 38:46People don't speak enough in kitchens about communicating
- 38:50clearly and respectfully, you know, And I think the great
- 38:54chefs of the world are the ones who are great communicators.
- 38:56You know, you have the technicians who are so talented
- 38:59and so many of those amazing technical chefs never really
- 39:02have their moment the way they could if they would have learned
- 39:06how to communicate and lead A-Team.
- 39:08And I think, you know, things like reading leadership books,
- 39:11working on that kind of personal, you know, building
- 39:15your own, shaping your own leadership voice.
- 39:17They're so important to be a chef.
- 39:20And I think once you're working on that and that can even help
- 39:22you transition to when you become a a manager of people.
- 39:26And then from from there, he has the business side of it.
- 39:29And you know, when I was at Gramercy Tavern, we would do
- 39:33occasional PNL meetings with the team and that showed me a little
- 39:36bit of behind the scenes numbers.
- 39:40I understand it's not my passion.
- 39:42So I think, you know, when Coke start thinking about and chefs
- 39:45start thinking about their own place, like, who are your
- 39:47business partners? It's important to partner up
- 39:50with people who have strengths you don't have.
- 39:52You know, and like, for example, our job does payroll.
- 39:54I hate doing payroll. That is like the worst thing in
- 39:57the world. He just handles it.
- 39:59I don't have to make a schedule. We decided to open just five
- 40:01days a week. So everybody works five days a
- 40:03week easy, you know? And I think create, think,
- 40:07thinking about creating the space you want and then saying,
- 40:10OK, how do I put those pieces together from a business
- 40:12perspective? Because you can have the best
- 40:14chef in the world, but you don't have the right GM or business
- 40:17partner. It's just, it's just not going
- 40:21to work out. And a lot of chefs, you know,
- 40:23when they're like you said, learn how to cook when you when
- 40:27you begin your career, learn how to cook, work in kitchens, work
- 40:29with everything, cut everything, chop everything, butcher
- 40:32everything. You know, cook fish, cook meat,
- 40:35undercook fish, burn a stock. Like make all the mistakes that
- 40:38you can and then taste your mistakes and then fix your
- 40:41mistakes and understand how you fix them.
- 40:43But a lot of times you're so focused on the culinary acumen
- 40:49that there's almost a subconscious management
- 40:54instruction that you're learning because you're not thinking
- 40:57about it, but you're learning. And how you're learning it is by
- 41:00the people that are managing you because you're watching how they
- 41:02behave. And so you think, well, I'm not
- 41:05really thinking about management.
- 41:07I'm just learning that my chef does it this way.
- 41:09So when I'm the chef, I'm just going to do it that way because
- 41:11I've been so focused on cooking. So I'm going to just go to my
- 41:14default settings of what of how I was raised in the kitchen.
- 41:20With that being said, how were you raised in the kitchen and
- 41:23how does it translate now to how you lead your team at Birdies?
- 41:29I was lucky enough to work for extremely talented chefs.
- 41:33I would say some of the talent, most talented chefs in the
- 41:36country. I think some were great leaders
- 41:39and great humans and I think others, you know, not so much.
- 41:45And I think what I I did is I took the things I wanted to take
- 41:49and the things I admired and just left the things that I
- 41:52didn't want to take. And, you know, we're all humans.
- 41:54Nobody's perfect. And, you know, they probably
- 41:57also learn from a mentor who wasn't maybe the best
- 41:59communicator, who was more old school, who had a style that
- 42:04maybe got frustrated, maybe threw something, maybe said
- 42:07something disrespectful to their cook.
- 42:10And that's just what they knew, you know, and I don't
- 42:15necessarily fault them for that. I just was like, that's not for
- 42:17me, you know? And everyone needs to run their
- 42:20kitchen how they want to. And I'm excited about the
- 42:22continual professional growth and evolution of our industry.
- 42:26You know, I think like I mentioned before, Gramercy
- 42:29Tavern was a very professional place to work.
- 42:34The way we communicated was still pushing for excellence but
- 42:36also how are we treating each other because that matters.
- 42:41And my first restaurant I ever cooked at Lula Cafe in Chicago,
- 42:44IL Jason and Leah were the Co chefs and Co owners.
- 42:48Now Leah's not so much involved in the in the business.
- 42:53It's still Jason and shout out. He went on James Beard for
- 42:57hospitality the first time in 25 years last year, which is
- 43:00awesome. But the way they treated us was
- 43:04like, you're part of our community.
- 43:06We're going to respect you, but we're also going to hold you
- 43:08accountable. You know, this is, I think it's
- 43:10important that people understand this is a job A, but B, it's
- 43:15like we're going to treat you with respect and we're going to
- 43:18give and you're also going to give.
- 43:20You know, this isn't A1 Race St. either way.
- 43:23You know, I worked at restaurants.
- 43:25I'm sure you did too, where you just felt like you were giving
- 43:27and giving and giving and you did it.
- 43:28You learned how to cook maybe, but like, that's kind of all you
- 43:31got. And so you leave a little empty,
- 43:32a little bitter. And I think life is so much more
- 43:37than that. You know, I think if we really
- 43:39want people to make this a career, there has to be a work
- 43:42life balance. There has to be communication
- 43:44with respect. There has to be, you know, cooks
- 43:47are coming to a reason with a mission for a reason with a
- 43:50goal. You know, everyone's got a
- 43:51common goal in mind and you need to nurture them to get them
- 43:55where they need to go, You know, their coach who might show up
- 43:57and say, OK, I'm going to learn this and this and I want to make
- 44:00a dish with you. And it's just like, whoa, whoa,
- 44:03whoa, whoa, whoa. Let's, let's start a ground one.
- 44:05You know what I mean? Let let's let's start from here.
- 44:10And you're going to work hard and I'm going to teach you, but
- 44:12it takes time and you need to be patient.
- 44:15And hopefully we're going to all go to the moving goal together.
- 44:19And I think that's really exciting and I'm excited to see
- 44:23our industry continue to progress because there's so many
- 44:26chefs I respect in our industry who are growing their team kind
- 44:30of with a similar mindset. And that I really think is the
- 44:32future. And the old school way of
- 44:33yelling and demoralizing I I look forward to that being a
- 44:38thing of the past. Yeah, well, and, and you hit the
- 44:41nail on the head earlier. It's, it's a communication
- 44:43issue, but you don't know how to communicate.
- 44:45So you communicate through, you know, outbursts or whatever the
- 44:47case may be. But if you knew how to
- 44:48communicate better, they would understand it.
- 44:51You would, you would make sure that they understood it
- 44:53correctly before you let them loose in the wild.
- 44:55You'd have much fewer frustrations.
- 44:58All of that begins with communication.
- 44:59And, and it's something that I understood later in my career
- 45:02because I was that chef that, oh, you don't get it.
- 45:04And you know, I'm gonna get upset about it.
- 45:07But later on, once I really focused on like, I mean, this is
- 45:11just me, but I really focus on psychology.
- 45:14That's, that's really where I gained most of my, my leadership
- 45:16lessons. I, I read a ton of psychology
- 45:19and, and leadership books and what I realized is that it was
- 45:23much easier to, to banish people once I understood people and,
- 45:28and how they learn and how they react.
- 45:30I was in, you know, I'm in a lot of these chef group chats and in
- 45:33the conversation, you know, people are talking about the
- 45:36margins and how difficult it is and, you know, with inflation
- 45:38and, and rising costs and how difficult it is.
- 45:42And then I'm in a different group chat.
- 45:44So one group chat is restaurant operators.
- 45:46The other group chat I'm in is like cooks who are complaining
- 45:50they're not getting paid enough and the industry sucks.
- 45:52And it's interesting because in both, this is something that I
- 45:57said and maybe I said it, maybe someone else said it, but I'll
- 46:00take credit. So if you're in that chat and
- 46:03you said it, sorry, but I don't think that because they're like
- 46:09the restaurant industry sucks. It's like, well, it doesn't.
- 46:12I love cooking, I love hospitality.
- 46:16Sometimes the business model is a little bit difficult because
- 46:18it's difficult to get consumers to pay more for, for the product
- 46:22that we're paying. So you know, they're, they're
- 46:24we're working against that as an industry.
- 46:26And because of that, we have small margins in general.
- 46:28So because of the small margins, people make a fair wage based on
- 46:32the margin that we're working with.
- 46:34But the but the industry is not bad.
- 46:36It's a great industry. You get to cook, you get to make
- 46:38delicious food, you work with all sorts of people and
- 46:41hospitality is amazing. So I, I think sometimes in
- 46:46general, I would say, and this is just my, my perspective in
- 46:49general, I think the business model is driving a lot of the
- 46:52issues that people don't like about the business.
- 46:55But the business is amazing. Who doesn't want to cook food
- 46:58and, and, and take care of people and, and work with, you
- 47:02know, crazy pirates? Yeah, I think that I think the
- 47:04business, you know, can be amazing if it's built
- 47:07intentionally and thoughtfully. I think embracing new ideas is
- 47:11really important as we continue to evolve and navigate through
- 47:15this wild world we're living in. And I think you hit the nail on
- 47:18the head with the psychology thing.
- 47:21I think that's something I, I have a lot of pride that we
- 47:24offer a fantastic suite of insurance benefits and a lot of
- 47:27our, our team uses there's like a therapy app through that
- 47:33that's free and are very, very affordable.
- 47:35And we also have subsidized mental therapy through a company
- 47:40on the side as well. So I think giving professionals
- 47:45those tools to work on themselves, they can show up and
- 47:48be their best person in their personal life and their
- 47:51professional life, you know, And I think that's so important.
- 47:54I think, you know, talking about the angry chef who gets
- 47:56frustrated doesn't have the tools.
- 47:59I didn't even know what the word the word or the phrase mental
- 48:02hijack was until like 2 years ago.
- 48:04What does it mean? I don't know that phrase.
- 48:06When you get mentally hijacked is it's kind of like, let's say
- 48:09you're on the past, someone break brings up, you've got VIP
- 48:12chef and someone passes up replating, you know, these four
- 48:16dishes for this VIP table and one of the things is hammered.
- 48:19It's already been 19 minutes. It's going to refire.
- 48:22It's going to take another 15 minutes.
- 48:24Oh my God, what are we going to do?
- 48:26I'm going in a mental hijack. I'm pissed off.
- 48:29Oh my God, is the is the next piece of meat tempered like
- 48:32where we at? And I think that kind of moment
- 48:34where you're just like, I'm about to lose it and I no longer
- 48:39have control. That is mental hijack.
- 48:41And so I think something we talked about a lot with our sous
- 48:44chefs and just our team in general is when you start
- 48:47feeling yourself overwhelmed, just take a deep breath and try
- 48:52to reset and make sure you have control over your mind and your
- 48:55emotions. Don't take over because that is
- 48:57when the yelling, the screaming, whatever that happens.
- 49:00And so I think staying, and it's hard when you're in intense
- 49:02service and you have people you really want to impress.
- 49:05That is a great challenge. But the more we become aware of
- 49:10our own emotions, the better leaders we're going to be.
- 49:12Yeah, I agree. I agree.
- 49:13It's a it's a complicated business.
- 49:15You have the, the the restaurant business.
- 49:17It's always going to be the people business always, right.
- 49:20You're dealing with people that you work until the robots take
- 49:22over, but you're still going to deal with people in the kitchen
- 49:25cooking. You're still going to be serving
- 49:26people, and the better you are at working with people, I think
- 49:31the more successful you'll be in your career as a cook, as a
- 49:36chef, as a restaurateur, whatever the case might be in
- 49:38hospitality in general, it's still the people business.
- 49:40Our job's great at that, by the way.
- 49:42He is, he is a talented guy at that.
- 49:44And I, I think it's funny. You joke about technology and
- 49:47the robots and you kind of joke about this too sometimes about
- 49:50AI. Our cooks are like, yeah, we're
- 49:53good. We're we're good because we do
- 49:55something that's kind of specialized, like I think the
- 49:57robots might take over from McDonald's.
- 49:59But for cooking the food we cook, it's there's always going
- 50:02to be a market for that. So I think our our team feels,
- 50:06yeah, feels good about that. Well, I, I think, I think what's
- 50:08interesting about birdies, what's interesting about you is
- 50:11if I'm going to birdies because I want to have your food, you
- 50:14know, I don't want to have, and I don't care if it's different
- 50:17every time. By the way, if you're cooking
- 50:19it, you know what? You know what I mean?
- 50:22But the robot, it's like, well, I'm going because I want the
- 50:25McDonald's hamburger and I want my big back to be right.
- 50:27Yeah, and the same every time. Every time.
- 50:29Don't change it. I'm not going to McDonald's
- 50:31because I wanted to be different and I wanted to get the
- 50:33expression of the line cook at McDonald's that day or the line
- 50:36robot. No, but when I go to birdies, I
- 50:39want you to cook. I don't, I don't care if it's
- 50:41something that you're just trying out.
- 50:43Like your food's good and I know when you cook it's going to be
- 50:46delicious because you're a great, you're a phenomenal chef.
- 50:49Thank you anyway, we we're all over the place today.
- 50:53But let me let me ask you. So when we get to my my closing
- 50:56questions, if you had a bucket list of chefs that you'd want to
- 51:04cook for you, living or dead, who would you want?
- 51:08Then you give me a few, give me one or you give me a couple.
- 51:10Who would you want to cook for you?
- 51:17And ideally people that you've never had their food.
- 51:21I would say Roger Burger. I would say
- 51:40this might be controversial. Jamie Oliver.
- 51:43I just love the way he cooks. Like I love simple,
- 51:47straightforward, confident cooking.
- 51:49So yeah, 1 French nouvelle chef and Jamie Oliver.
- 51:56OK, let's let's talk some some station setup on your station.
- 52:01What is the the standard kitchen all-purpose salt for the kitchen
- 52:05like your diamond, diamond, crystal and for finishing?
- 52:09Malden. Malden, what about do you have a
- 52:13go to acid or is it I I'm sure it's probably case by case, like
- 52:18maybe, you know, like you said earlier, banials for for maybe
- 52:21the salad, maybe lemon for something else.
- 52:22But in general, if it's on your station at the pass and you're
- 52:24finishing what, what's it going? To be we use a lot of lemon at
- 52:27birdies Yeah, yeah. I mean, if something's Italian
- 52:31will kind of like a lot of red wine vinegar kind of depends on
- 52:33that region. French Sherry vinegar.
- 52:36I love Sherry vinegar Yeah, I love champagne vinegar, but if I
- 52:42had to pick 1 lemon. How?
- 52:43Do you do your plate wipes at birdies?
- 52:45We use linen likes and water a tiny bit of distilled vinegar.
- 52:52There's a ratio I don't know off the top of my head.
- 52:54And then bring them out just enough so they're moist but not
- 52:59too wet but not too dry. Nice, and what about the tape?
- 53:03What color of tape are you using in the?
- 53:04We use green, used green. I used to be blue.
- 53:07Yeah, why did you change? I used to be blue and I was pro
- 53:10blue and then I shifted to green one because someone made the
- 53:14comment. They're like, well, that's what
- 53:15they do at the French Laundry because you can see it better.
- 53:18It makes sense. You can see it from a distance,
- 53:19what it says. And I was like, yeah, I agree
- 53:22with that. So we shifted to green.
- 53:24Yeah, I, I'm, I'm, I'm, I'm with you.
- 53:26I was a blue person for a very long time.
- 53:27Actually, I was a blue person my entire culinary career.
- 53:31I've changed a green post culinary career.
- 53:34So now when I do I guess chef dinner or something like that,
- 53:37I, I go to green tape. But yeah, culinary career, most
- 53:41of it was blue tape. But now I, I've, I've changed my
- 53:43opinion on it. If you had to teach the audience
- 53:47that's listening right now something that's maybe unique to
- 53:50you or to your style of cooking or the way that you run your
- 53:53kitchen that a lot of people don't do or a lot of people
- 53:56don't know, that would significantly, significantly
- 53:58impact the flavour or the end result of the cooking.
- 54:03I say two things. One season threw out two
- 54:08Understand cooking aromatics. If you don't cook your aromatics
- 54:14enough, the flavor is never going to be fully developed and
- 54:18it's going to taste flat. What?
- 54:19Do you mean can you? Expect So for example, let me
- 54:22just throw a soup out there because soup is a good example
- 54:24of this. If you have, let's say, garlic,
- 54:28shallots or onions, leeks, a mixture of or just one of them,
- 54:31it doesn't matter and you're cooking always start with the
- 54:35onions. We always start with the onions
- 54:37and olive oil, season it with salt and start cooking.
- 54:42It shouldn't cook if it cooks at a 10 out of a 10 high heat the
- 54:46entire time it's it's not going to fully cook.
- 54:48The outsides are going to start turning brown and you're not
- 54:50going to fully get it. Sweat nicely and sweet.
- 54:55We like to turn down the heat to around medium, stir it often and
- 54:59just make sure it should taste almost like candy, fully cooked,
- 55:04no texture. And then you add what's next.
- 55:06So whether that's like the next vegetable, the glaze with wine,
- 55:09if you're adding in that recipe, stock, aromatics, etcetera.
- 55:14But the most important part, even before you get to pureeing
- 55:18and everything, people think they need to blast the Vitamix
- 55:20for like 20 minutes and it's like, no, no, no, no, that's not
- 55:23how you make up a puree or a sauce or soup.
- 55:27Creamy. You make it creamy.
- 55:29I mean, you need a puree properly, yes, but you make it
- 55:31creamy by properly cooking the vegetables before.
- 55:34And you know, if you've got carrots or a vegetable where you
- 55:37need to like also cook that out because you need to open up the
- 55:40glucose and like let that pop. It's never going to taste the
- 55:42same. If you just like, add stock,
- 55:44throw in cold carrots and boil it.
- 55:46It's just not. So I think understanding the
- 55:49basic science of sweating a vegetable and what that does is
- 55:52going to improve your cooking significantly.
- 55:55There's such a value in the sweetness of vegetables.
- 55:58Yeah, I agree. For your sake, when you add the
- 56:03protein, so let's say you're putting a little ham in there or
- 56:05something like that, or a little a little chicken or whatever in
- 56:09the soup, at what point do you add that?
- 56:13During the sweat Earlier, A little bit later?
- 56:14Depends what it is, depends what the soup is.
- 56:17I think, you know, if you're sweating pork, you know, add
- 56:22that in after the onions or like almost cooked probably if
- 56:26you're, you know, just steeping and like, I don't know, a chunk
- 56:30of pork fat or pork sket, you know, that's a different thing
- 56:33to add with the aromatics. It just kind of depends.
- 56:36What's your take on roasting meat today?
- 56:37So sorry, I've been talking to a lot about roasting meat, you
- 56:40know, a little bit on the podcast, but a lot of
- 56:42conversations off. And when I when I say roasting,
- 56:45I mean bigger cuts are like a prime rib or, or, you know, a
- 56:48Wellington or a rack of lamb or something like that, rack of
- 56:51pork. What is your approach to
- 56:54roasting meat? So you get like the perfect end
- 56:56to end cook. Let's see so that birdies we we
- 57:02cook, we don't cook like that a ton, but that's more so like a
- 57:06home question for me. If I'm cooking a big cut, it
- 57:11kind of depends what it is as well.
- 57:12If there's so many like it depends.
- 57:14I do like making sure it's, you know, fully fully tempered.
- 57:18I like seasoning it early so it can permeate through the large
- 57:21cut that it is. Are you?
- 57:24Are you pepper earlier or later? I would probably definitely salt
- 57:30it early so that gets in there and then probably pepper it
- 57:33closer to cooking. I'm not a huge spice person.
- 57:39I like spices. It depends what it is, but
- 57:40typically black pepper with meat.
- 57:43And then yeah, like if it's a prime rib, I would probably go,
- 57:46I cooked a prime rib actually at, at Christmas and for my
- 57:50family and Wyoming and, and I think I went, I just like really
- 57:55low and then high heat at the end.
- 57:59Yeah. I have reverse here, yeah.
- 58:01If you will. Yeah, the kids call it that's.
- 58:03What the kids are calling these days.
- 58:05Yeah, I'm a fan of the reverse here.
- 58:08Thank you for being on. Where can people find you on
- 58:10social media and in real life? So you can find us in real life
- 58:15at Bertie's 12th St. and Harvey in East Austin on Instagram.
- 58:20I'm at Tracy Malachek and at Bertie's Austin is our
- 58:24Instagram. Awesome.
- 58:25It was good, good having you here.
- 58:26So had our job for me and because I don't think I've seen
- 58:29you both since the James Beard Awards.
- 58:31Congratulate. Congratulations to both of you
- 58:34for the for the award and all that for our job as well.
- 58:36So. Thank you.
- 58:37I appreciate that. You're welcome.
- 58:39Well, I hope you enjoyed the show.
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- 59:06Hit the porno music.