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KiwiSaver Account Closed With No Money Left | Auckland News

A woman discovered her KiwiSaver account was invalid because it was opened before she turned 18 without parental consent — and when she closed it, all employer and government contributions bounced back. She’d already withdrawn $10K, including $2K that wasn’t hers. Frustrated, she filed a complaint, hoping the bank should’ve warned her — but the dispute service ruled it wasn’t their legal obligation, since such invalid accounts are extremely rare. She didn’t have to repay the $2K, but also lost the employer and government contributions — a messy outcome where the rules left her empty-handed…

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