Latest / Omni Talk Retail / Our 2025 Retail Awards Show!
Transcript
- 0:00This
- 0:01episode
- 0:01of
- 0:01The
- 0:01OmniTalk
- 0:02Retail
- 0:02Fast.
- 0:025
- 0:03is
- 0:03brought
- 0:03to
- 0:03you
- 0:03by
- 0:03the.
- 0:04A
- 0:04and
- 0:04M
- 0:04Consumer
- 0:05and
- 0:05Retail
- 0:05Group.
- 0:06The
- 0:06A
- 0:06and
- 0:06M
- 0:06Consumer
- 0:07and
- 0:07Retail
- 0:07Group
- 0:07is
- 0:08a
- 0:08management
- 0:08consulting
- 0:09firm
- 0:09that
- 0:09tackles
- 0:10the
- 0:10most
- 0:10complex
- 0:10challenges
- 0:11and
- 0:11advances
- 0:12its
- 0:12clients,
- 0:13people
- 0:13and
- 0:14communities
- 0:14towards
- 0:15their
- 0:15maximum
- 0:15potential.
- 0:16CRG
- 0:17brings
- 0:17the
- 0:17experience,
- 0:18tools
- 0:18and
- 0:18operator
- 0:19like
- 0:19pragmatism
- 0:20to
- 0:20help
- 0:20retailers
- 0:21and
- 0:21consumer
- 0:22products
- 0:22companies
- 0:23be
- 0:23on
- 0:23the
- 0:23right
- 0:23side
- 0:24of
- 0:24disruption
- 0:25and
- 0:25Miracle,
- 0:26the
- 0:26catalyst
- 0:27of
- 0:27Commerce.
- 0:28Over
- 0:28450
- 0:29retailers
- 0:30are
- 0:30opening
- 0:30new
- 0:31revenue
- 0:31streams
- 0:32with
- 0:32marketplaces,
- 0:32dropship
- 0:33and
- 0:33retail
- 0:34media
- 0:34and
- 0:35succeeding.
- 0:35With
- 0:36Miracle,
- 0:36you
- 0:36can
- 0:37unlock
- 0:37more
- 0:37products,
- 0:38more
- 0:38partners
- 0:39and
- 0:39more
- 0:39profits
- 0:40without
- 0:40the
- 0:40heavy
- 0:41lifting.
- 0:41What's
- 0:42holding
- 0:42you
- 0:42back?
- 0:43Visit
- 0:43Miracle.com
- 0:44to
- 0:44learn
- 0:45more.
- 0:45That's
- 0:45M
- 0:45I
- 0:46R
- 0:46A
- 0:46K
- 0:46L.com
- 0:48and
- 0:48Corso.
- 0:49Your
- 0:49stores
- 0:50are
- 0:50full
- 0:50of
- 0:51data,
- 0:51but
- 0:51are
- 0:52your
- 0:52teams
- 0:52acting
- 0:53on
- 0:53it?
- 0:54Corso
- 0:54turns
- 0:55retail
- 0:55data
- 0:55into
- 0:56personalized
- 0:56daily
- 0:57to
- 0:57dos
- 0:57that
- 0:57drive
- 0:58sales,
- 0:58reduce
- 0:59waste
- 0:59and
- 0:59improve
- 1:00execution.
- 1:01No
- 1:01fluff,
- 1:02just
- 1:03action.
- 1:03Help
- 1:04your
- 1:04managers
- 1:04focus
- 1:05on
- 1:05what
- 1:05matters
- 1:06most.
- 1:06Visit
- 1:06corso.com
- 1:08to
- 1:08see
- 1:08Intelligent
- 1:09management
- 1:09in
- 1:10motion
- 1:10and
- 1:10Infios.
- 1:12At
- 1:12Infios,
- 1:13they
- 1:13unite
- 1:13warehousing,
- 1:13transportation
- 1:14and
- 1:14order
- 1:15management
- 1:15into
- 1:15a
- 1:15seamless,
- 1:16adaptable
- 1:16network.
- 1:17Infios
- 1:18helps
- 1:18you
- 1:18stay
- 1:18ahead
- 1:19from
- 1:19promise
- 1:19to
- 1:20delivery
- 1:20and
- 1:21every
- 1:21step
- 1:21in
- 1:22between.
- 1:22To
- 1:22learn
- 1:22more,
- 1:23visit
- 1:23infios.com
- 1:25and
- 1:25finally,
- 1:26Ocampo
- 1:26Capital.
- 1:27Ocampo
- 1:28Capital
- 1:28is
- 1:28a
- 1:28venture
- 1:29capital
- 1:29firm
- 1:29founded
- 1:30by
- 1:30retail
- 1:30executives
- 1:31with
- 1:31the
- 1:32aim
- 1:32of
- 1:32helping
- 1:32early
- 1:33stage
- 1:33consumer
- 1:34businesses
- 1:34succeed
- 1:35through
- 1:35investment
- 1:36and
- 1:36operational
- 1:36support.
- 1:37Learn
- 1:38more@ocampo
- 1:39capital.com
- 1:41hello,
- 1:42you
- 1:42are
- 1:42listening.
- 1:42To
- 1:43Omnitalk's
- 1:43Retail
- 1:44Fast
- 1:44Five,
- 1:44ranked
- 1:45in
- 1:45the
- 1:45top
- 1:4510%
- 1:46of
- 1:46all
- 1:46podcasts
- 1:47globally
- 1:47and
- 1:47currently
- 1:47the
- 1:48only
- 1:48retail
- 1:48podcast
- 1:49ranked
- 1:49in
- 1:49the
- 1:49top
- 1:50100
- 1:50of
- 1:50all
- 1:50business
- 1:51podcasts
- 1:51on
- 1:51Apple
- 1:52Podcasts.
- 1:52The
- 1:53Retail
- 1:53Fast
- 1:53five
- 1:54is
- 1:54the
- 1:54podcast
- 1:54that
- 1:54we
- 1:54hope
- 1:55makes
- 1:55you
- 1:55feel
- 1:55a
- 1:56little
- 1:56smarter,
- 1:56but
- 1:57most
- 1:57importantly
- 1:58a
- 1:58little
- 1:58happier
- 1:58each
- 1:59week
- 1:59too.
- 1:59And
- 2:00the
- 2:00Fast
- 2:005
- 2:00is
- 2:00just
- 2:01one
- 2:01of
- 2:01the
- 2:01most
- 2:01many
- 2:01podcasts
- 2:02you
- 2:02can
- 2:02find
- 2:03from
- 2:03the
- 2:03Omnitok
- 2:03Retail
- 2:04Podcast
- 2:04Network
- 2:04alongside
- 2:05our
- 2:05Retail
- 2:05Daily
- 2:06minute
- 2:06which
- 2:06brings
- 2:06you
- 2:07a
- 2:07curated
- 2:07selection
- 2:08of
- 2:08the
- 2:08most
- 2:08important
- 2:08retail
- 2:09headlines
- 2:09every
- 2:10morning
- 2:10and
- 2:11our
- 2:11Retail
- 2:11Technology
- 2:12Spotlight
- 2:12series
- 2:12which
- 2:13goes
- 2:13deep
- 2:13each
- 2:13week
- 2:14on
- 2:14the
- 2:14latest
- 2:14retail
- 2:15technology
- 2:15Trends.
- 2:16Today
- 2:17is
- 2:17December
- 2:1810,
- 2:192025.
- 2:19I'm
- 2:20one
- 2:20of
- 2:20your
- 2:20hosts,
- 2:20Anna
- 2:20Mazinga.
- 2:21And
- 2:21I'm
- 2:22Chris
- 2:22Walton
- 2:23and
- 2:23we
- 2:24are.
- 2:24Here
- 2:24once
- 2:24again
- 2:24to
- 2:25discuss
- 2:25all
- 2:25the
- 2:26headlines
- 2:26not
- 2:27from
- 2:27the
- 2:27past
- 2:27week
- 2:28but
- 2:28from
- 2:28the
- 2:28past
- 2:29year,
- 2:30making
- 2:30waves
- 2:30in
- 2:31the
- 2:31world
- 2:31of
- 2:31Omni
- 2:32Channel
- 2:32retailing
- 2:32and
- 2:32chr.
- 2:33I
- 2:33can't
- 2:33think
- 2:34of
- 2:34anyone
- 2:35better
- 2:35to
- 2:35join
- 2:36us
- 2:36for
- 2:36this
- 2:37show
- 2:37as
- 2:37they
- 2:38do
- 2:38every
- 2:38year.
- 2:39The
- 2:40one,
- 2:40the
- 2:40only
- 2:41Chad
- 2:42Lusk
- 2:42of
- 2:42the
- 2:42Alvarez
- 2:43and
- 2:43Marcel
- 2:43consumer
- 2:44and
- 2:44retail
- 2:44group.
- 2:44Chad,
- 2:45welcome.
- 2:46This
- 2:46is
- 2:47year
- 2:47two
- 2:47for
- 2:47you.
- 2:48Thank
- 2:48you
- 2:49for
- 2:49being
- 2:49here
- 2:49to
- 2:50count
- 2:50down
- 2:50with
- 2:50us
- 2:51all
- 2:51of
- 2:51the
- 2:52best
- 2:52retail
- 2:52headlines
- 2:53from
- 2:53the
- 2:53past
- 2:53year.
- 2:53How
- 2:54are
- 2:54you
- 2:54doing,
- 2:54Chad?
- 2:55I'm
- 2:55doing
- 2:55fantastic.
- 2:56I
- 2:56can't
- 2:57believe
- 2:57we're
- 2:57sitting
- 2:57here
- 2:57in
- 2:58mid
- 2:58December
- 2:59and
- 2:59the
- 2:59year
- 2:59is
- 2:59almost
- 3:00at
- 3:00a
- 3:00close.
- 3:00These
- 3:01things
- 3:01go
- 3:01so
- 3:01fast.
- 3:02But
- 3:03happy
- 3:03to
- 3:03be
- 3:03part
- 3:04of
- 3:04the
- 3:04Omnis
- 3:04again.
- 3:05Thank
- 3:05you
- 3:05for
- 3:05having
- 3:06me
- 3:06back.
- 3:07That's
- 3:07right.
- 3:08I
- 3:08forgot
- 3:08last
- 3:08year,
- 3:08Chris,
- 3:09Chad
- 3:09named
- 3:09these
- 3:10the
- 3:10Omnis.
- 3:10And
- 3:10we,
- 3:11we've
- 3:11totally.
- 3:11I
- 3:12totally
- 3:12forgot
- 3:12about
- 3:12that
- 3:12until
- 3:13right
- 3:13now.
- 3:13But
- 3:13yes,
- 3:14you're
- 3:14right.
- 3:14The
- 3:14Omni
- 3:15Award.
- 3:15Yes.
- 3:15Yeah,
- 3:16he
- 3:16brought
- 3:16back
- 3:16the
- 3:16original
- 3:17name,
- 3:17which
- 3:17was,
- 3:17I
- 3:17think
- 3:18the
- 3:18name
- 3:18we
- 3:18gave
- 3:18it
- 3:19ourselves
- 3:19when
- 3:19we
- 3:19first
- 3:20did
- 3:20it
- 3:20in
- 3:202018,
- 3:21and
- 3:21then
- 3:21he
- 3:21brought
- 3:22it
- 3:22back
- 3:22for
- 3:22us.
- 3:22So.
- 3:23Yeah.
- 3:23And
- 3:23Chad's
- 3:24running
- 3:24solo
- 3:24today,
- 3:25so
- 3:25he's
- 3:25got
- 3:25to.
- 3:26To
- 3:26live
- 3:26up
- 3:27to
- 3:27the
- 3:27expectations.
- 3:27He's
- 3:28got
- 3:28the
- 3:28whole
- 3:28A
- 3:29and
- 3:29M
- 3:29consumer
- 3:29and
- 3:29retail
- 3:30group
- 3:30looking
- 3:31at
- 3:31his
- 3:31awards
- 3:32and
- 3:32who
- 3:32he's
- 3:32planning
- 3:32to
- 3:32hand
- 3:33things
- 3:33out
- 3:33to
- 3:33you
- 3:33today.
- 3:33So
- 3:33I
- 3:34can't
- 3:34wait
- 3:34to
- 3:34see
- 3:34what
- 3:34he's
- 3:34got
- 3:35for
- 3:35us.
- 3:36It's
- 3:36a.
- 3:36It's
- 3:36a
- 3:37big
- 3:37burden,
- 3:38one
- 3:38I'm
- 3:38willing
- 3:38to
- 3:39carry.
- 3:39You
- 3:39know
- 3:39that
- 3:40this
- 3:40is
- 3:40a
- 3:40tough
- 3:40show
- 3:40to
- 3:41do.
- 3:41As
- 3:41you
- 3:41guys
- 3:41know,
- 3:42there's
- 3:42a
- 3:42lot
- 3:42of
- 3:42going
- 3:42back
- 3:43to
- 3:43the,
- 3:43well,
- 3:44the
- 3:44old
- 3:44memory
- 3:44banks
- 3:45to
- 3:45figure
- 3:45out
- 3:45what
- 3:46happened
- 3:46in
- 3:46the
- 3:46year,
- 3:47you
- 3:47know,
- 3:47pretty
- 3:47boring
- 3:48year,
- 3:48right?
- 3:48Nothing
- 3:48developed
- 3:49over
- 3:49the
- 3:49course
- 3:50of
- 3:50it.
- 3:50So,
- 3:51yeah,
- 3:52excited
- 3:52to
- 3:53get
- 3:53going
- 3:53though.
- 3:53Nothing
- 3:54at
- 3:54all.
- 3:54Yeah.
- 3:54With
- 3:55great
- 3:55power
- 3:55comes
- 3:55great
- 3:56responsibility,
- 3:56right,
- 3:56Chad?
- 3:57So,
- 3:58so.
- 3:58And,
- 3:58but
- 3:59you
- 3:59know,
- 3:59before
- 3:59we
- 3:59get
- 3:59the
- 3:59headlines
- 4:00too,
- 4:00like
- 4:00this
- 4:00is
- 4:00our
- 4:01second
- 4:01to
- 4:01last
- 4:01show
- 4:01of
- 4:02the
- 4:02year,
- 4:02so
- 4:02program,
- 4:02you
- 4:03know,
- 4:03we're
- 4:03going
- 4:03to
- 4:03do
- 4:03one
- 4:03more
- 4:04Fast
- 4:04five
- 4:04next
- 4:04weekend
- 4:05and
- 4:05we're
- 4:05already
- 4:06gearing
- 4:06up
- 4:06for
- 4:06NRF
- 4:07and
- 4:07anything
- 4:07exciting
- 4:08that
- 4:08you,
- 4:08we.
- 4:09You
- 4:09want
- 4:09to
- 4:09tease
- 4:09the
- 4:09audience
- 4:10about
- 4:10for
- 4:10nrf.
- 4:11Yes,
- 4:12there
- 4:13are
- 4:13a
- 4:13lot
- 4:13of
- 4:13really
- 4:14fun
- 4:14events
- 4:14that
- 4:14Chris
- 4:14and
- 4:15I
- 4:15will
- 4:15be
- 4:15out
- 4:15at,
- 4:15but
- 4:16one
- 4:16that
- 4:17I
- 4:17am
- 4:17going
- 4:18to
- 4:18be
- 4:18announcing
- 4:18soon.
- 4:19This
- 4:19is
- 4:19a
- 4:19little
- 4:19sneak
- 4:20peek
- 4:20and
- 4:20amu's
- 4:21Bush,
- 4:21if
- 4:21you
- 4:22will,
- 4:22for
- 4:22our
- 4:22listeners
- 4:23of
- 4:23our
- 4:23podcast.
- 4:24I
- 4:24am
- 4:24going
- 4:25to
- 4:25be
- 4:25doing
- 4:25a
- 4:26special
- 4:27hosted
- 4:28walkthrough
- 4:29of
- 4:29the
- 4:30Zara
- 4:30store
- 4:31at
- 4:31Hudson
- 4:31Yards.
- 4:32We're
- 4:33going
- 4:33to
- 4:33be
- 4:33going
- 4:33in,
- 4:34we're
- 4:34going
- 4:34to
- 4:34see
- 4:34all
- 4:35the
- 4:35latest
- 4:35and
- 4:35greatest
- 4:36technology
- 4:36that
- 4:36they've
- 4:36installed
- 4:37in
- 4:37that
- 4:37flagship
- 4:38which
- 4:38Chris
- 4:38and
- 4:38I
- 4:38saw.
- 4:38What,
- 4:39what,
- 4:39when
- 4:39was
- 4:40that?
- 4:402019.
- 4:41Back
- 4:41in
- 4:41Madrid.
- 4:42Madrid.
- 4:43No,
- 4:43it
- 4:43was
- 4:43post
- 4:43pandemic
- 4:44for
- 4:44sure
- 4:44because.
- 4:45Oh,
- 4:45God,
- 4:46was
- 4:46it?
- 4:46Yeah.
- 4:46Yeah,
- 4:47it
- 4:47feels
- 4:47like
- 4:47that
- 4:48long
- 4:48ago.
- 4:48Yeah,
- 4:48I
- 4:48think
- 4:48it
- 4:49was
- 4:49like
- 4:4922
- 4:49or
- 4:4923.
- 4:50But
- 4:50yeah,
- 4:50the
- 4:50store
- 4:51hasn't
- 4:51been
- 4:51open
- 4:51that
- 4:51long.
- 4:51But
- 4:51yeah,
- 4:52no,
- 4:52we
- 4:52saw
- 4:52it
- 4:52in
- 4:52Madrid
- 4:53and
- 4:53now
- 4:53they've
- 4:53brought,
- 4:54they've,
- 4:54they've,
- 4:54they've
- 4:55brought
- 4:55it
- 4:55to
- 4:55Hudson
- 4:56Yards,
- 4:56right,
- 4:56Ann?
- 4:57Yes,
- 4:57they
- 4:57just
- 4:58reopened
- 4:58in
- 4:58Hudson
- 4:59Yards.
- 4:59So
- 4:59we're
- 4:59going
- 4:59to
- 4:59be
- 5:00doing
- 5:00a
- 5:00special
- 5:01walkthrough
- 5:01for
- 5:01a
- 5:02select
- 5:02number
- 5:02of
- 5:02guests.
- 5:03So
- 5:03if
- 5:03you
- 5:03are
- 5:03interested,
- 5:04hit
- 5:05us
- 5:05up
- 5:05on
- 5:05LinkedIn.
- 5:06Send
- 5:06me
- 5:07a
- 5:07direct
- 5:07message.
- 5:07We'll
- 5:08get
- 5:08you
- 5:08registered
- 5:09for
- 5:09that.
- 5:10It's
- 5:10going
- 5:10to
- 5:10be
- 5:10Monday
- 5:11night
- 5:11at
- 5:124:30
- 5:13at
- 5:13Hudson
- 5:14Yards.
- 5:14So
- 5:14look
- 5:15it
- 5:15up.
- 5:15Plus
- 5:16many,
- 5:16many
- 5:16more
- 5:17exciting
- 5:17events
- 5:17happening.
- 5:18So
- 5:19check
- 5:19in
- 5:20with
- 5:20us
- 5:20and
- 5:20let
- 5:20us
- 5:20know
- 5:21what
- 5:21your
- 5:21nrf,
- 5:21please,
- 5:22plans
- 5:22are.
- 5:22Chris.
- 5:23Yeah,
- 5:23me
- 5:23too.
- 5:23And,
- 5:23and
- 5:24of
- 5:24course
- 5:24we'll
- 5:24be
- 5:24at
- 5:24the
- 5:25Fusion
- 5:25Group's
- 5:25booth
- 5:26also
- 5:26doing
- 5:26interviews
- 5:27with
- 5:27retail
- 5:27executives
- 5:28all
- 5:28week
- 5:28long
- 5:28as
- 5:29well.
- 5:29So
- 5:29if
- 5:29you're
- 5:29at
- 5:29the
- 5:30show,
- 5:30definitely
- 5:31stop
- 5:31on
- 5:31by,
- 5:31say
- 5:32hello.
- 5:32We
- 5:32always
- 5:32love
- 5:32it.
- 5:33It
- 5:33always
- 5:33makes
- 5:33our
- 5:33day
- 5:34when
- 5:34some
- 5:34fan
- 5:34comes
- 5:34up
- 5:35to
- 5:35us
- 5:35and
- 5:35says,
- 5:35hey,
- 5:35you're
- 5:36Chris.
- 5:36And,
- 5:36and
- 5:36it's
- 5:36great
- 5:36to
- 5:37meet
- 5:37you.
- 5:37And
- 5:37you,
- 5:37you're
- 5:37here.
- 5:38You're
- 5:38actually
- 5:38at
- 5:38the
- 5:38Fusion
- 5:39Group
- 5:39booth.
- 5:39You're
- 5:39doing
- 5:39interviews.
- 5:40And
- 5:40we're
- 5:40like,
- 5:40yeah,
- 5:40we
- 5:40are,
- 5:41it's
- 5:41us.
- 5:41And
- 5:42we're
- 5:42kind
- 5:42of
- 5:42like
- 5:42it.
- 5:43We
- 5:43are
- 5:43what
- 5:43you
- 5:43see
- 5:44too,
- 5:44folks.
- 5:44So
- 5:44that's.
- 5:45So
- 5:45we're
- 5:45excited
- 5:46about
- 5:46that
- 5:46as
- 5:46always.
- 5:47All
- 5:47right,
- 5:47well,
- 5:47let's
- 5:48get
- 5:48this
- 5:48party
- 5:48started
- 5:49then.
- 5:49We've
- 5:49got
- 5:49everything
- 5:50from
- 5:50headline
- 5:50of
- 5:50the
- 5:51year
- 5:51to
- 5:51most
- 5:51over
- 5:51hype
- 5:52tech
- 5:52of
- 5:52the
- 5:53year.
- 5:53And
- 5:53you're
- 5:53going
- 5:54to
- 5:54want
- 5:54to
- 5:54stick
- 5:54around
- 5:54to
- 5:54the
- 5:55end,
- 5:55everyone,
- 5:55because
- 5:56at
- 5:56the
- 5:56end
- 5:56we're
- 5:56going
- 5:57to
- 5:57close
- 5:57out
- 5:57the
- 5:57show
- 5:58with
- 5:58a
- 5:58few
- 5:582026
- 6:00predictions
- 6:00as
- 6:01well.
- 6:02So
- 6:02let's
- 6:02kick
- 6:02it
- 6:03off.
- 6:03Chad,
- 6:04you
- 6:04go
- 6:04first
- 6:04retailer
- 6:05of
- 6:05the
- 6:05year.
- 6:06Oh
- 6:06man,
- 6:06you're
- 6:07going
- 6:07to
- 6:07be
- 6:07first.
- 6:07Okay.
- 6:08All
- 6:08right,
- 6:08all
- 6:08right.
- 6:09The
- 6:09first
- 6:10Omni
- 6:11that
- 6:11I'm
- 6:11giving
- 6:12out
- 6:12for
- 6:12retail
- 6:13of
- 6:13the
- 6:13year
- 6:13goes
- 6:13to,
- 6:15goes
- 6:15to
- 6:16Aldi.
- 6:17Oh.
- 6:20Aldi.
- 6:20Aldi
- 6:21is
- 6:23expanding,
- 6:24nobody
- 6:24else.
- 6:25225
- 6:26new
- 6:27stores
- 6:27this
- 6:27year.
- 6:28Biggest
- 6:29US
- 6:29growth
- 6:29spurt
- 6:30for
- 6:30them
- 6:30ever.
- 6:31The
- 6:31kind
- 6:31of
- 6:32strategic
- 6:32expansion
- 6:33that
- 6:33just
- 6:34changes
- 6:34the
- 6:34landscape
- 6:35of
- 6:35grocery.
- 6:37And
- 6:37when
- 6:37you
- 6:37think
- 6:37about
- 6:38their
- 6:38value
- 6:38proposition,
- 6:39right,
- 6:39Like
- 6:39Aldi
- 6:40is
- 6:40delivering
- 6:41unmatched
- 6:42value
- 6:42at
- 6:43the
- 6:43exact
- 6:44moment
- 6:44that
- 6:44consumers
- 6:45need
- 6:45it
- 6:45most
- 6:46right
- 6:46now.
- 6:47Inflation,
- 6:47higher
- 6:48grocery
- 6:48bills,
- 6:49tighter
- 6:49wallets,
- 6:50like
- 6:50that's
- 6:51the
- 6:51reality
- 6:51for
- 6:52most
- 6:52of
- 6:52Americans
- 6:52right
- 6:53now
- 6:54and
- 6:54across
- 6:54income
- 6:55brackets,
- 6:56which
- 6:56is
- 6:56really
- 6:56unique.
- 6:57Right?
- 6:58And
- 6:58their
- 6:58entire
- 6:59business
- 6:59model,
- 6:59it's
- 7:00almost
- 7:00as
- 7:00if
- 7:00it
- 7:00was
- 7:01basically
- 7:01engineered
- 7:02for
- 7:02this
- 7:03moment.
- 7:03Right.
- 7:04So
- 7:05I
- 7:05previewed
- 7:06some,
- 7:06some
- 7:06data
- 7:06from
- 7:07our
- 7:07consumer
- 7:08sentiment
- 7:08survey
- 7:09on
- 7:09a
- 7:09recent
- 7:09five
- 7:10insightful
- 7:10minutes
- 7:10for
- 7:11you
- 7:11guys.
- 7:11Right.
- 7:1243%
- 7:13say
- 7:14that
- 7:14they're
- 7:14decreasing
- 7:15grocery
- 7:15purchases
- 7:16because
- 7:16of
- 7:16the
- 7:16impact
- 7:17of
- 7:17prices
- 7:17and
- 7:18tariffs.
- 7:18So
- 7:19prices
- 7:19are
- 7:19up,
- 7:20volume
- 7:20down.
- 7:21As
- 7:21a
- 7:21result,
- 7:22consumers
- 7:22are
- 7:23looking
- 7:23for
- 7:23new
- 7:23ways
- 7:24to
- 7:24stretch
- 7:24their
- 7:24wallets.
- 7:25About
- 7:2660%
- 7:27or
- 7:27so
- 7:27are
- 7:27reporting
- 7:28having
- 7:28increased
- 7:29their
- 7:29trips
- 7:30to
- 7:30lower
- 7:30priced
- 7:31retailers
- 7:31that
- 7:32actually
- 7:32over
- 7:33indexes
- 7:33on
- 7:34higher
- 7:34household
- 7:35income
- 7:35earners.
- 7:36And
- 7:37private
- 7:37label
- 7:37has
- 7:38never
- 7:38been
- 7:38hotter.
- 7:39Right.
- 7:39It's
- 7:39meeting
- 7:40consumer
- 7:40expectations
- 7:41not
- 7:41just
- 7:41for
- 7:42value,
- 7:42but
- 7:4368%
- 7:44say
- 7:44that
- 7:44store
- 7:45brands
- 7:45are
- 7:45offering
- 7:46quality
- 7:46that's
- 7:47as
- 7:47good,
- 7:48if
- 7:48not
- 7:48better
- 7:49than
- 7:49national
- 7:49brands.
- 7:50Right.
- 7:50So
- 7:51all
- 7:51these
- 7:51just
- 7:52delivering
- 7:52this
- 7:52business
- 7:53model
- 7:53which
- 7:54continues
- 7:54to
- 7:54be
- 7:56simple,
- 7:56focused,
- 7:58discipline,
- 7:59consistent.
- 7:59That
- 8:00showed
- 8:00up
- 8:00in
- 8:00their
- 8:01decision
- 8:01earlier
- 8:01this
- 8:02year
- 8:02to
- 8:02divest
- 8:03like
- 8:0340%
- 8:04of
- 8:04the
- 8:04Southeastern
- 8:05grocery
- 8:06stores
- 8:06that
- 8:06they
- 8:06had
- 8:06acquired.
- 8:07Right.
- 8:08Like
- 8:08they're
- 8:08leveraging
- 8:08this
- 8:09model
- 8:09that
- 8:09works
- 8:10especially
- 8:11now.
- 8:11And
- 8:11they're
- 8:12doing,
- 8:12you
- 8:12know,
- 8:13they're
- 8:13doing
- 8:13it
- 8:13to
- 8:13great
- 8:13effectiveness.
- 8:15Wow.
- 8:16All
- 8:16right,
- 8:16Chad.
- 8:17So
- 8:17Aldi.
- 8:17Okay,
- 8:18that's
- 8:18a
- 8:18good
- 8:18pick.
- 8:18That's
- 8:19a
- 8:19really,
- 8:19really
- 8:19strong
- 8:20pick.
- 8:20I,
- 8:20I
- 8:21did
- 8:21not
- 8:21think
- 8:21about
- 8:21them
- 8:21as
- 8:22I
- 8:22was
- 8:22doing
- 8:22this
- 8:23and
- 8:23I
- 8:23probably
- 8:23should
- 8:23have.
- 8:24So
- 8:24I'm
- 8:24curious
- 8:24and
- 8:25what,
- 8:25who
- 8:26is
- 8:26your
- 8:26retailer
- 8:27of
- 8:27the
- 8:27year?
- 8:28Well,
- 8:28before
- 8:28I
- 8:28say
- 8:29that,
- 8:29I'm
- 8:29a
- 8:29little
- 8:29disappointed,
- 8:30Chad,
- 8:30that
- 8:30you're
- 8:30not
- 8:31wearing
- 8:31the
- 8:31Aldi
- 8:31clothes
- 8:32if
- 8:32you're
- 8:32going
- 8:32to
- 8:32give
- 8:32them
- 8:32retailer
- 8:33of
- 8:33the
- 8:33year.
- 8:33Like
- 8:34I
- 8:34expected
- 8:34the
- 8:34velour
- 8:35Aldi
- 8:36tracksuit
- 8:36on
- 8:36in
- 8:36top
- 8:37today.
- 8:38But
- 8:38that's
- 8:39okay.
- 8:39That's
- 8:39okay.
- 8:40That's
- 8:40still
- 8:40a
- 8:41great
- 8:41award.
- 8:42It's
- 8:42fair.
- 8:43Today
- 8:43I'm
- 8:43wearing
- 8:43the
- 8:44teen
- 8:44approved
- 8:46quarter
- 8:46zip,
- 8:47so.
- 8:47Oh
- 8:47yeah,
- 8:47the
- 8:48quarter
- 8:48zips
- 8:48are
- 8:48big.
- 8:49Says,
- 8:49says
- 8:50all
- 8:50good.
- 8:51Yep,
- 8:51yep.
- 8:52Okay,
- 8:52well
- 8:53I'll
- 8:53go
- 8:53on
- 8:53to
- 8:54my
- 8:54retailer
- 8:55of
- 8:55the
- 8:55year.
- 8:56Very
- 8:57obvious
- 8:57choice,
- 8:58but
- 8:58I
- 8:58think
- 8:58it
- 8:58has
- 8:58to
- 8:58be
- 8:59Walmart
- 8:59this
- 8:59year.
- 9:00Wow.
- 9:01Okay.
- 9:01I
- 9:01think
- 9:01I
- 9:02say
- 9:02Walmart
- 9:02because
- 9:03they
- 9:03were
- 9:04early
- 9:04on
- 9:05at
- 9:05NRF
- 9:06earlier
- 9:06this
- 9:06year
- 9:07or
- 9:08they
- 9:08were
- 9:08adding
- 9:08the
- 9:09first
- 9:09ones
- 9:09to
- 9:09add
- 9:09a
- 9:10GPT
- 9:11like
- 9:11search
- 9:11function
- 9:12to
- 9:12their
- 9:12site.
- 9:13They
- 9:14were
- 9:14the
- 9:14first
- 9:14ones
- 9:15to
- 9:15do.
- 9:15They
- 9:16did
- 9:16an
- 9:16ESL
- 9:17electronic
- 9:17shelf
- 9:18label
- 9:18chain
- 9:19wide
- 9:19rollout
- 9:19with
- 9:19Fusion
- 9:20Group.
- 9:20I
- 9:20think
- 9:20that
- 9:21was
- 9:21really
- 9:21important.
- 9:22And
- 9:22then
- 9:22throughout
- 9:22the
- 9:23year
- 9:23it
- 9:23seemed
- 9:23like
- 9:24as
- 9:24we
- 9:24were
- 9:24going
- 9:24back
- 9:24and
- 9:24looking
- 9:25at
- 9:25the
- 9:25headlines
- 9:25from
- 9:25every
- 9:26week,
- 9:26Chris,
- 9:26I
- 9:27mean
- 9:27there
- 9:27was
- 9:27something
- 9:27that
- 9:27Walmart
- 9:28was
- 9:28doing
- 9:28almost
- 9:29every
- 9:29week
- 9:29that
- 9:30was
- 9:30notable,
- 9:31that
- 9:31was
- 9:31forward
- 9:31thinking
- 9:33from
- 9:33gas
- 9:34station
- 9:34expansions
- 9:35to
- 9:36auto
- 9:36centers
- 9:37to
- 9:37same
- 9:37day
- 9:37RX
- 9:38delivery.
- 9:39And
- 9:39then
- 9:39finally
- 9:40I
- 9:40think
- 9:40the
- 9:40thing
- 9:41that
- 9:41I've
- 9:41been,
- 9:41I've
- 9:42been
- 9:42talking
- 9:42about
- 9:42for
- 9:42a
- 9:42long
- 9:43time
- 9:43but
- 9:43I
- 9:44was
- 9:44fortunate
- 9:44enough
- 9:44to
- 9:44go
- 9:45to
- 9:45New
- 9:45York
- 9:46to
- 9:46see
- 9:46their
- 9:47pop
- 9:47up
- 9:47for
- 9:47New
- 9:47York
- 9:48Fashion
- 9:48Week.
- 9:48And
- 9:48that's
- 9:48another
- 9:49area
- 9:49that
- 9:49I
- 9:49don't
- 9:49think
- 9:50gets
- 9:50talked
- 9:50about
- 9:50a
- 9:50lot
- 9:51but
- 9:51is
- 9:51seeing
- 9:51tremendous
- 9:52growth
- 9:52at
- 9:52Walmart
- 9:53is
- 9:53this,
- 9:54this
- 9:54kind
- 9:54of
- 9:54fill
- 9:55in
- 9:55trip
- 9:55and
- 9:55especially
- 9:56as
- 9:56they're
- 9:56bringing
- 9:56in
- 9:57some
- 9:57of
- 9:57these
- 9:57upper
- 9:57income
- 9:58consumers
- 10:00that
- 10:00are
- 10:00looking
- 10:01for
- 10:01those
- 10:01pick
- 10:02those
- 10:02quick
- 10:02grab
- 10:02and
- 10:03go
- 10:03fashion
- 10:03items.
- 10:03And
- 10:04Walmart's
- 10:04serving
- 10:05that
- 10:05up
- 10:05with
- 10:05really
- 10:05well
- 10:05with
- 10:06their
- 10:06scoop
- 10:06and
- 10:06free
- 10:06assembly
- 10:07line.
- 10:07So
- 10:07that
- 10:08was,
- 10:08that
- 10:08was
- 10:08for
- 10:09me
- 10:10just
- 10:10a
- 10:10banner
- 10:10year
- 10:11for
- 10:11Walmart
- 10:11and,
- 10:12and
- 10:12I
- 10:12think
- 10:12tying
- 10:13it
- 10:13up
- 10:13really
- 10:13nicely
- 10:13at
- 10:14the
- 10:14end
- 10:14with,
- 10:15with
- 10:15John
- 10:15Furner
- 10:16being
- 10:16named
- 10:16next
- 10:16CEO.
- 10:17What
- 10:17did
- 10:17you
- 10:18have
- 10:18though,
- 10:18Chris?
- 10:19Yeah,
- 10:19yeah,
- 10:19I,
- 10:19I
- 10:20actually
- 10:20didn't
- 10:20do
- 10:20Walmart
- 10:21because
- 10:21it'd
- 10:21be
- 10:21too
- 10:21obvious
- 10:22for
- 10:22me
- 10:22to
- 10:22do
- 10:22Walmart.
- 10:22You
- 10:23know,
- 10:23I
- 10:23think
- 10:23everyone
- 10:23would
- 10:23expect
- 10:24me
- 10:24to
- 10:24do
- 10:24Walmart
- 10:25because
- 10:25I,
- 10:25you
- 10:25know,
- 10:25and
- 10:26it's
- 10:26probably
- 10:26honestly
- 10:26hard
- 10:27not
- 10:27to
- 10:27pick
- 10:27Walmart.
- 10:27But,
- 10:28and
- 10:28you
- 10:28know,
- 10:28to
- 10:28your
- 10:28point,
- 10:29like
- 10:29they've
- 10:29done
- 10:29a
- 10:30great
- 10:30job
- 10:30with
- 10:30the
- 10:30income
- 10:31demographic
- 10:31too,
- 10:31like
- 10:31getting
- 10:32people
- 10:32into
- 10:32fashion
- 10:33through
- 10:33the,
- 10:33the
- 10:34online
- 10:34plays
- 10:34that
- 10:34they've
- 10:35done
- 10:35and
- 10:35their
- 10:35retail
- 10:35media
- 10:36is
- 10:36exploding.
- 10:36So
- 10:37there's
- 10:37so
- 10:37much
- 10:37to
- 10:38love
- 10:38about
- 10:38Walmart.
- 10:38But
- 10:38your
- 10:38point
- 10:39about
- 10:39it?
- 10:39Yeah,
- 10:39they
- 10:39were
- 10:39just
- 10:39in
- 10:40our
- 10:40headlines
- 10:40each
- 10:40and
- 10:40every
- 10:40week.
- 10:41As
- 10:41I
- 10:41was
- 10:41reviewing
- 10:42everything,
- 10:42I
- 10:42was
- 10:42like,
- 10:42oh
- 10:42my
- 10:42God.
- 10:43But
- 10:43yeah,
- 10:43they'll
- 10:44come
- 10:44up
- 10:44a
- 10:44lot
- 10:44in
- 10:44my
- 10:44awards
- 10:45as
- 10:45we
- 10:45go
- 10:45through
- 10:45the
- 10:45show.
- 10:46But,
- 10:46but
- 10:47for
- 10:47me
- 10:47I
- 10:47actually,
- 10:48I
- 10:49picked
- 10:49Costco,
- 10:51you
- 10:51know,
- 10:52and
- 10:52the
- 10:52reason
- 10:52I,
- 10:53and
- 10:53you
- 10:53know,
- 10:53the
- 10:53reason
- 10:54I
- 10:54did
- 10:54that
- 10:54is
- 10:54I've
- 10:54been
- 10:54tough
- 10:55on
- 10:55Costco
- 10:55in
- 10:55the
- 10:55past.
- 10:56Like
- 10:56I've
- 10:56been,
- 10:56I
- 10:57think
- 10:57some
- 10:57might
- 10:57even
- 10:57call
- 10:57it
- 10:58scathing
- 10:58in
- 10:58my
- 10:58reviews
- 10:59of
- 10:59Costco
- 10:59in
- 11:00general.
- 11:01But
- 11:01I
- 11:01think
- 11:01you
- 11:01got
- 11:01to
- 11:02give
- 11:02them
- 11:02a
- 11:02lot
- 11:02of
- 11:02credit.
- 11:02They,
- 11:03for
- 11:03one,
- 11:03they
- 11:03held
- 11:04their
- 11:04ground
- 11:04on
- 11:04DEI
- 11:05and
- 11:05for
- 11:06all
- 11:06intents's
- 11:06purposes
- 11:07it
- 11:07seems
- 11:07like
- 11:07the
- 11:07right
- 11:08move
- 11:08for
- 11:08that
- 11:08brand
- 11:09because
- 11:09they
- 11:09have
- 11:10been
- 11:10gaining
- 11:10high
- 11:11income
- 11:11shoppers,
- 11:12particularly
- 11:12from
- 11:12the
- 11:13likes
- 11:13of
- 11:13Target
- 11:13as
- 11:14well.
- 11:14And
- 11:15they've
- 11:15also
- 11:15been
- 11:15really
- 11:15smart
- 11:16about
- 11:16their
- 11:16operations.
- 11:17So
- 11:17they've,
- 11:17you
- 11:17know,
- 11:18they've
- 11:18done
- 11:18the
- 11:18expanded
- 11:19hours
- 11:19for
- 11:19executive
- 11:20team
- 11:20members.
- 11:21They
- 11:21also
- 11:21crushed
- 11:22Black
- 11:22Friday.
- 11:22You
- 11:23know,
- 11:23traffic
- 11:23was
- 11:24up
- 11:24like
- 11:24almost
- 11:248%
- 11:25on
- 11:25Black
- 11:25Friday
- 11:25to
- 11:26a
- 11:26club.
- 11:27So
- 11:27that's,
- 11:27that's
- 11:27really
- 11:27telling.
- 11:28The
- 11:28one
- 11:28misgiving
- 11:29I
- 11:29have,
- 11:30if
- 11:30I
- 11:30was
- 11:30to
- 11:30like
- 11:31hit
- 11:31myself
- 11:31on
- 11:31the
- 11:32head
- 11:32with
- 11:32one
- 11:32issue
- 11:33is
- 11:33the
- 11:33stock
- 11:33price.
- 11:34The
- 11:34stock
- 11:34price
- 11:35is
- 11:35down
- 11:3511%
- 11:36this
- 11:36year.
- 11:37But
- 11:37when
- 11:37I
- 11:37look
- 11:38back
- 11:38on
- 11:38it
- 11:38over
- 11:39two
- 11:39years,
- 11:39it's
- 11:39still
- 11:39up
- 11:4046%
- 11:41and
- 11:41I
- 11:41think
- 11:41that's
- 11:42how
- 11:42you
- 11:42have
- 11:42to
- 11:42look
- 11:42at
- 11:42Costco
- 11:43over
- 11:43the
- 11:43long,
- 11:44you
- 11:44have
- 11:44to
- 11:44look,
- 11:44take
- 11:44a
- 11:44longer
- 11:45term
- 11:45view
- 11:45to
- 11:45Costco
- 11:46because
- 11:46that's
- 11:46still
- 11:47impressive
- 11:47performance
- 11:48over
- 11:48two
- 11:48years.
- 11:49So
- 11:49for
- 11:49me,
- 11:50just
- 11:50because
- 11:50they
- 11:51know
- 11:51who
- 11:51they
- 11:51are,
- 11:51they
- 11:52stick
- 11:52to
- 11:52who
- 11:52they
- 11:52are,
- 11:52they
- 11:53get
- 11:53it
- 11:53done,
- 11:53they
- 11:53continue
- 11:54to
- 11:54increase
- 11:54traffic,
- 11:55they
- 11:55continue
- 11:55to
- 11:55drive
- 11:56sales
- 11:56comps
- 11:56quarter
- 11:57after
- 11:57quarter,
- 11:57that's
- 11:58who
- 11:58gets
- 11:58my
- 11:58pick.
- 11:59I
- 11:59like
- 11:59that.
- 11:59I
- 12:00think
- 12:00that
- 12:00makes
- 12:00a
- 12:00lot
- 12:00of
- 12:00sense.
- 12:01I
- 12:01wouldn't
- 12:01have
- 12:01thought
- 12:01of
- 12:01Costco
- 12:02either.
- 12:02So
- 12:03maybe,
- 12:04maybe
- 12:04not
- 12:04a
- 12:05unanimous
- 12:06show
- 12:07as
- 12:07we,
- 12:07maybe
- 12:08we
- 12:08expected,
- 12:09but
- 12:09we'll
- 12:09see.
- 12:09Let's
- 12:09go
- 12:10on
- 12:10to
- 12:10headline
- 12:11number
- 12:11two
- 12:12award
- 12:12number
- 12:12two
- 12:13headline
- 12:14of
- 12:14the
- 12:14year.
- 12:15Chris,
- 12:16I'm
- 12:16gonna
- 12:16go
- 12:16back
- 12:16to
- 12:16you
- 12:17to
- 12:17start
- 12:17on
- 12:17this
- 12:17one.
- 12:18What
- 12:18was
- 12:18your
- 12:18headline
- 12:19of
- 12:19the
- 12:19year?
- 12:21Yeah,
- 12:21okay,
- 12:22this
- 12:22one.
- 12:22Yeah,
- 12:23yeah.
- 12:23Walmart's
- 12:23back
- 12:24at
- 12:24it.
- 12:24For
- 12:24me
- 12:24it's
- 12:24Walmart
- 12:25and
- 12:25chat
- 12:25GPT's
- 12:26integration
- 12:27and
- 12:28say
- 12:28that
- 12:29not
- 12:29knowing
- 12:29what
- 12:30the
- 12:30hell
- 12:30it
- 12:30even
- 12:30means
- 12:30yet.
- 12:31Like
- 12:31I
- 12:31think
- 12:31it's
- 12:31just
- 12:32kind
- 12:32of
- 12:32been
- 12:32announced.
- 12:32We
- 12:33don't
- 12:33know
- 12:33it,
- 12:33what
- 12:33it,
- 12:34what
- 12:34it's
- 12:34going
- 12:34to
- 12:34look
- 12:34like.
- 12:35It's
- 12:35kind
- 12:35of
- 12:35amorphous
- 12:35in
- 12:36terms
- 12:36of
- 12:36how
- 12:36they're
- 12:36describing
- 12:37it.
- 12:38And
- 12:38meanwhile
- 12:38like
- 12:39you
- 12:39said
- 12:39Ann,
- 12:39Walmart's
- 12:40fortifying
- 12:40generative
- 12:41AI
- 12:41search
- 12:41on
- 12:42its
- 12:42own
- 12:42site
- 12:42via
- 12:43Sparky.
- 12:43So
- 12:44but
- 12:45net
- 12:45net,
- 12:46I
- 12:46think
- 12:46this
- 12:46announcement
- 12:47or
- 12:47this
- 12:47headline
- 12:47is
- 12:48important
- 12:48because
- 12:48one,
- 12:50if
- 12:50they
- 12:50do
- 12:50do
- 12:51it,
- 12:51if
- 12:51they
- 12:51do
- 12:51integrate
- 12:52with
- 12:52ChatGPT,
- 12:53it
- 12:53potentially
- 12:53hurts
- 12:54Amazon
- 12:55because
- 12:55Walmart
- 12:56has
- 12:56always
- 12:56been
- 12:56the
- 12:57third
- 12:57banana
- 12:57to
- 12:58Amazon
- 12:58and
- 12:58Google
- 12:59in
- 12:59terms
- 12:59of
- 12:59first
- 12:59product
- 13:00search.
- 13:00And
- 13:00that
- 13:00gives
- 13:01Walmart
- 13:01some
- 13:02entry
- 13:02into
- 13:02that
- 13:03game
- 13:03in
- 13:03a
- 13:03way
- 13:03they
- 13:03haven't
- 13:04had
- 13:04before.
- 13:05And
- 13:05it
- 13:06still
- 13:06gives
- 13:06Walmart
- 13:06the
- 13:06option
- 13:07value
- 13:07of
- 13:07deciding
- 13:08what
- 13:08products
- 13:08it
- 13:09wants
- 13:09to
- 13:09make
- 13:09available
- 13:10via
- 13:10the
- 13:10LLM.
- 13:11You
- 13:11know,
- 13:11for
- 13:11example,
- 13:11they're
- 13:12very
- 13:12smart
- 13:12to
- 13:12not
- 13:13allow
- 13:13groceries
- 13:14into
- 13:14that
- 13:14equation
- 13:14right
- 13:15now.
- 13:15They've
- 13:15said
- 13:15that
- 13:15from
- 13:16the
- 13:16get
- 13:16go
- 13:16and
- 13:16I
- 13:16think
- 13:16that's
- 13:16a
- 13:17really
- 13:17smart
- 13:17move.
- 13:18And
- 13:18then
- 13:18the
- 13:18third
- 13:18piece
- 13:19I'd
- 13:19say
- 13:19is,
- 13:20you
- 13:20know,
- 13:20the
- 13:20reason
- 13:21this
- 13:21is
- 13:21important
- 13:21is
- 13:22it
- 13:22means
- 13:22competitors
- 13:23are
- 13:23going
- 13:23to
- 13:23be
- 13:23rushing
- 13:23in
- 13:24there.
- 13:24Everyone's
- 13:25going
- 13:25to
- 13:25be
- 13:25looking
- 13:25at
- 13:25this
- 13:25now,
- 13:26they're
- 13:26going
- 13:26to
- 13:26go
- 13:26willy
- 13:27nilly
- 13:27into
- 13:27it.
- 13:28They're
- 13:28probably
- 13:28not
- 13:29going
- 13:29to
- 13:29be
- 13:29articulating
- 13:30their
- 13:30long
- 13:30term
- 13:31strategies
- 13:31inside
- 13:32their
- 13:32boardrooms
- 13:32that
- 13:32well.
- 13:33And
- 13:34it
- 13:34just
- 13:34opened
- 13:35Pandora's
- 13:35box
- 13:36effectively
- 13:36in
- 13:37terms
- 13:37of
- 13:37how
- 13:38retailers
- 13:38are
- 13:38going
- 13:38to
- 13:39start
- 13:39thinking
- 13:39and
- 13:39interacting
- 13:40with
- 13:40these
- 13:41LLM
- 13:41search
- 13:42engines.
- 13:43Yeah,
- 13:43I
- 13:44going
- 13:44to
- 13:45just
- 13:45tag
- 13:46on
- 13:46to
- 13:46the
- 13:46end
- 13:46of
- 13:47that.
- 13:47Chris.
- 13:47Because
- 13:47my
- 13:47headline
- 13:48of
- 13:48the
- 13:48year
- 13:48was
- 13:48actually
- 13:49Etsy
- 13:49and
- 13:49Open
- 13:50Air
- 13:50teaming
- 13:51up
- 13:51to
- 13:51allow
- 13:51transactions
- 13:52through,
- 13:52through
- 13:52chat
- 13:52GPT
- 13:54because
- 13:54of
- 13:54the
- 13:54impact,
- 13:55like
- 13:55you
- 13:55were
- 13:55just
- 13:56saying.
- 13:56I
- 13:56think
- 13:57that
- 13:57we,
- 13:58we
- 13:58witnessed
- 13:58this
- 13:58year
- 13:59and
- 13:59I
- 13:59think
- 13:59I
- 13:59called
- 13:59this
- 14:00out
- 14:00when
- 14:00we
- 14:00read
- 14:00this
- 14:00headline
- 14:01earlier
- 14:01this
- 14:01year.
- 14:02But
- 14:02this
- 14:02is
- 14:03a,
- 14:03a,
- 14:04you
- 14:04know,
- 14:05seismic
- 14:05shift
- 14:06in
- 14:06how
- 14:06we
- 14:07are
- 14:07shopping
- 14:07as
- 14:07consumers
- 14:08that
- 14:08I
- 14:08think
- 14:09we're
- 14:09going
- 14:09to
- 14:09look
- 14:09back
- 14:10on.
- 14:10The
- 14:10same
- 14:10way
- 14:11we
- 14:11look
- 14:11back
- 14:11on
- 14:1198
- 14:12and
- 14:1299
- 14:12is
- 14:13kind
- 14:13of
- 14:13the
- 14:13year
- 14:13that
- 14:13E
- 14:14commerce
- 14:14really
- 14:14kind
- 14:15of
- 14:15came
- 14:15to
- 14:15the
- 14:15fore.
- 14:16So
- 14:16I
- 14:16think
- 14:16for
- 14:17Me,
- 14:17Etsy
- 14:17and
- 14:18OpenAI.
- 14:18Well,
- 14:18Etsy
- 14:19was
- 14:19an,
- 14:19maybe
- 14:20not
- 14:20a
- 14:20complex
- 14:21retailer
- 14:22to
- 14:22start
- 14:22with.
- 14:22I
- 14:23think
- 14:23that
- 14:23really
- 14:24was,
- 14:25was
- 14:25the
- 14:25kind
- 14:25of
- 14:26the
- 14:26first
- 14:26launch
- 14:27of
- 14:27this
- 14:27new
- 14:28wave
- 14:28of
- 14:28shopping.
- 14:30Chad,
- 14:30I'm
- 14:30going
- 14:31to
- 14:31let
- 14:31you
- 14:31close
- 14:31us
- 14:31out
- 14:32here.
- 14:32Headline
- 14:33of
- 14:33the
- 14:33year.
- 14:33What
- 14:34was
- 14:34it?
- 14:35Yeah,
- 14:36now
- 14:36I'm
- 14:36seeing
- 14:37where
- 14:37we're
- 14:38going
- 14:38to
- 14:38converge
- 14:39over
- 14:39the
- 14:40course
- 14:40of
- 14:40the
- 14:40show
- 14:41across
- 14:41different,
- 14:42different
- 14:42omnis.
- 14:43Right,
- 14:43but
- 14:43let
- 14:43me
- 14:44put
- 14:44a
- 14:44pin
- 14:44in
- 14:44that
- 14:44for
- 14:45a
- 14:45second
- 14:45because
- 14:45what
- 14:45I
- 14:45chose
- 14:46is
- 14:46the
- 14:46actual
- 14:47headline
- 14:47of
- 14:47the
- 14:47year
- 14:49and
- 14:49it's
- 14:49bigger
- 14:49than
- 14:50a
- 14:50Walmart
- 14:50story.
- 14:51But
- 14:52it
- 14:52was
- 14:52Doug
- 14:53McMillan
- 14:53retiring
- 14:54and
- 14:55taking
- 14:56over.
- 14:56Right?
- 14:57And
- 14:58you
- 14:58know,
- 14:58so
- 14:59I'll
- 14:59start
- 14:59with
- 15:00a
- 15:00little
- 15:00like
- 15:01you
- 15:01know,
- 15:01celebrating
- 15:02McMillan
- 15:03and
- 15:03kind
- 15:03of
- 15:04Walmart
- 15:04portion
- 15:05of
- 15:05it,
- 15:05right?
- 15:05And
- 15:07elevate
- 15:07that.
- 15:08Right?
- 15:08Because
- 15:08you
- 15:09know,
- 15:09I
- 15:09mean,
- 15:09listen,
- 15:09a
- 15:10decade
- 15:10ago
- 15:11Walmart
- 15:12was
- 15:12largely
- 15:13seen
- 15:13as
- 15:13a
- 15:14legacy
- 15:14retailer
- 15:15struggling
- 15:16to
- 15:16compete
- 15:16with
- 15:16E
- 15:17commerce
- 15:17rivals.
- 15:18Right?
- 15:19And
- 15:19you
- 15:19guys
- 15:19alluded
- 15:20to
- 15:20it.
- 15:20How
- 15:20many
- 15:20headlines
- 15:21just
- 15:22this
- 15:22year,
- 15:22let
- 15:22alone
- 15:23the
- 15:23last
- 15:23couple
- 15:23years,
- 15:24have
- 15:24you
- 15:24ended
- 15:24with
- 15:25statements
- 15:26actually
- 15:26suggesting
- 15:27that
- 15:27some
- 15:28big
- 15:28strategic
- 15:29swing
- 15:29that
- 15:30Walmart
- 15:30was
- 15:30taking
- 15:31is
- 15:31giving
- 15:31it
- 15:31advantage
- 15:32over
- 15:33Amazon.
- 15:33Right.
- 15:34Like
- 15:34unheard
- 15:35of
- 15:35maybe
- 15:36a
- 15:36decade
- 15:36ago.
- 15:37I
- 15:37mean
- 15:37like
- 15:37under
- 15:37McMillan,
- 15:38Walmart
- 15:39has
- 15:39added
- 15:40things
- 15:40that
- 15:40Amazon
- 15:41does
- 15:41really
- 15:42well,
- 15:42right?
- 15:42Building
- 15:43out
- 15:43digital
- 15:43commerce.
- 15:44They
- 15:45got
- 15:45Walmart
- 15:45plus
- 15:46to
- 15:46a
- 15:46place
- 15:46that's
- 15:47arguably
- 15:47as
- 15:47valuable
- 15:48as
- 15:48Amazon
- 15:48Prime.
- 15:50They've
- 15:50created
- 15:50a
- 15:51retail
- 15:51media
- 15:52superpower.
- 15:54One
- 15:54of
- 15:54the
- 15:54headlines
- 15:55that
- 15:55I've
- 15:55loved
- 15:56over
- 15:56the
- 15:56last
- 15:56year
- 15:56or
- 15:57so
- 15:57is
- 15:57like
- 15:57them
- 15:57buying
- 15:58Vizio
- 15:58and
- 15:59building
- 15:59that
- 15:59out
- 15:59into
- 16:00this,
- 16:00you
- 16:00know,
- 16:01retail
- 16:01media
- 16:01implications.
- 16:02Now
- 16:03Chris,
- 16:03what
- 16:03you
- 16:04said
- 16:04in
- 16:04terms
- 16:04of
- 16:04like
- 16:05agentic
- 16:05AI,
- 16:06right,
- 16:06like
- 16:07they
- 16:08now
- 16:08have
- 16:08the
- 16:09things
- 16:09that,
- 16:10but
- 16:10they
- 16:10also,
- 16:10sorry,
- 16:11have
- 16:11the
- 16:11things
- 16:11that
- 16:11Amazon
- 16:12does
- 16:12not
- 16:13advantaging
- 16:13them
- 16:14with
- 16:14the
- 16:14brick
- 16:14and
- 16:14mortar
- 16:15footprint.
- 16:15Right?
- 16:17So
- 16:17there's
- 16:17all
- 16:17of
- 16:17that
- 16:18dynamic.
- 16:18They've
- 16:19moved
- 16:19upstream
- 16:20from
- 16:20you
- 16:20know,
- 16:20a
- 16:21legacy
- 16:21low
- 16:21income
- 16:22consumer
- 16:23to
- 16:24all
- 16:24income
- 16:24brackets,
- 16:25from
- 16:26general
- 16:27conservative
- 16:27risk
- 16:28adversity
- 16:28to
- 16:29an
- 16:29agile
- 16:30fast,
- 16:30you
- 16:31know,
- 16:31fail
- 16:31fast
- 16:32retailer.
- 16:32Right?
- 16:33Stocks
- 16:34up,
- 16:34forex
- 16:34over
- 16:34this
- 16:35time.
- 16:35All
- 16:35these
- 16:35things.
- 16:36All
- 16:36these
- 16:36things.
- 16:37But
- 16:37ultimately
- 16:38the
- 16:38reason
- 16:38I
- 16:38picked
- 16:39this
- 16:39is
- 16:39because
- 16:39I
- 16:39think
- 16:40it's
- 16:40bigger
- 16:40than
- 16:41celebrating
- 16:42McMillan
- 16:42and
- 16:43Walmart
- 16:43specifically.
- 16:44Right.
- 16:44Like
- 16:45we
- 16:45have.
- 16:45We're
- 16:46venturing
- 16:47and
- 16:48you
- 16:48said
- 16:48it
- 16:48right,
- 16:48we're
- 16:48venturing
- 16:49into
- 16:49the
- 16:49most
- 16:49disruptive
- 16:50time
- 16:50in
- 16:50retail
- 16:51since
- 16:51the
- 16:51advent
- 16:52of
- 16:52E
- 16:52Com.
- 16:52Right.
- 16:53And
- 16:53as
- 16:54we
- 16:55look
- 16:55at
- 16:55this
- 16:56game
- 16:56changing
- 16:57tenure
- 16:58of
- 16:58Doug's
- 16:59and
- 16:59Sunset,
- 16:59that
- 17:00sets
- 17:00up
- 17:00for
- 17:00John
- 17:02but
- 17:02the
- 17:02whole
- 17:02industry
- 17:03to
- 17:03really
- 17:03think
- 17:04about
- 17:04how
- 17:04they
- 17:05now
- 17:05fill
- 17:05this
- 17:05space
- 17:06and
- 17:06define
- 17:07the
- 17:07next
- 17:08phase
- 17:08of
- 17:08retail.
- 17:09Call
- 17:09it
- 17:09this
- 17:10post
- 17:10Amazon
- 17:11disruption
- 17:11era,
- 17:12how
- 17:12that's
- 17:12going
- 17:12to
- 17:12go.
- 17:14And
- 17:14Fortune
- 17:14will
- 17:15favor
- 17:15those
- 17:16who
- 17:16make
- 17:17similar
- 17:18proactive
- 17:20structural
- 17:20shifts
- 17:21that's
- 17:21going
- 17:22to
- 17:22shape
- 17:22the
- 17:22direction
- 17:23of
- 17:23the
- 17:23industry.
- 17:23So
- 17:24I
- 17:25toast
- 17:25you
- 17:25Doug.
- 17:28I
- 17:29wish
- 17:29John
- 17:29the
- 17:30best
- 17:30coming
- 17:30in.
- 17:31And
- 17:32we're
- 17:32entering
- 17:32a
- 17:33new
- 17:33era.
- 17:34Doug
- 17:35is
- 17:35such
- 17:35a
- 17:35great
- 17:35name
- 17:36for
- 17:36a
- 17:36podcast.
- 17:36I
- 17:37toast
- 17:37you
- 17:37Doug.
- 17:37But
- 17:38you're
- 17:38bringing
- 17:38up
- 17:38a
- 17:38great
- 17:38point,
- 17:39Chad.
- 17:40Like
- 17:41Doug
- 17:41was
- 17:41the
- 17:42seemingly
- 17:42the
- 17:43exact
- 17:43right
- 17:44person
- 17:44for
- 17:44Walmart
- 17:45given
- 17:45the
- 17:45phase
- 17:46of
- 17:46where
- 17:46retail
- 17:47was.
- 17:48And
- 17:48now
- 17:48you're
- 17:48right,
- 17:49we're
- 17:49at
- 17:49this
- 17:49point
- 17:49now
- 17:49with
- 17:50all
- 17:50these
- 17:50announcements
- 17:50that
- 17:51Ann
- 17:51and
- 17:51I
- 17:51just
- 17:51talked
- 17:51about
- 17:52regarding
- 17:52generative
- 17:53AI
- 17:53to
- 17:53say,
- 17:53okay,
- 17:54what
- 17:54does
- 17:54that
- 17:54next
- 17:55phase
- 17:55of
- 17:55retail
- 17:55look
- 17:56like?
- 17:56And
- 17:56now
- 17:56it's
- 17:56John
- 17:56Furnish
- 17:57reigns
- 17:58to
- 17:58drive
- 17:58and
- 17:58steer
- 17:59that
- 17:59ship.
- 17:59So
- 18:00yeah,
- 18:00it's
- 18:00crazy.
- 18:01All
- 18:01right,
- 18:01Chad,
- 18:01I'm
- 18:01going
- 18:01to
- 18:01stick
- 18:02with
- 18:02you
- 18:02then
- 18:03because
- 18:04I
- 18:04am
- 18:04curious.
- 18:05Our
- 18:05next
- 18:05award
- 18:06is
- 18:06Retail
- 18:07Technology
- 18:07of
- 18:08the
- 18:08Year.
- 18:09What
- 18:09wins
- 18:09your
- 18:10award
- 18:10for
- 18:10Retail
- 18:11Technology
- 18:11of
- 18:11the
- 18:11Year?
- 18:12Yeah,
- 18:13I
- 18:14man,
- 18:15I
- 18:15circled
- 18:15the
- 18:15wagon
- 18:16a
- 18:16couple
- 18:16times
- 18:16in
- 18:17terms
- 18:17of
- 18:17how
- 18:17I
- 18:17wanted
- 18:18to
- 18:18address
- 18:19this
- 18:19one.
- 18:20But
- 18:20you'll
- 18:20see
- 18:21in
- 18:21a
- 18:21later
- 18:21omni.
- 18:23Why
- 18:24I
- 18:24didn't
- 18:24just
- 18:24go
- 18:25with
- 18:25like
- 18:25pure
- 18:26agentic
- 18:27AI
- 18:28commerce
- 18:28or
- 18:28something
- 18:28like
- 18:29that.
- 18:29What
- 18:29I'm
- 18:30going
- 18:30with
- 18:30is,
- 18:32and
- 18:32go
- 18:32with
- 18:32me
- 18:32on
- 18:32this
- 18:33one.
- 18:34Pricing
- 18:35transparency
- 18:37afforded
- 18:37through
- 18:38AI.
- 18:39And
- 18:39I'm
- 18:39going
- 18:39to
- 18:40specifically,
- 18:42I'm
- 18:42going
- 18:42to
- 18:42specifically
- 18:43use
- 18:43grocery
- 18:44deals
- 18:45as
- 18:45an
- 18:45example
- 18:46of
- 18:46this.
- 18:46Right.
- 18:47So
- 18:48for
- 18:48those
- 18:49who
- 18:49don't
- 18:49know
- 18:50it
- 18:50and
- 18:50you
- 18:51featured
- 18:51one
- 18:51of
- 18:51the
- 18:52founders
- 18:52of
- 18:52grocery
- 18:53deals,
- 18:53I
- 18:54think
- 18:54in
- 18:54a
- 18:54retail
- 18:54tech
- 18:55spotlight
- 18:56some
- 18:56time
- 18:56ago.
- 18:57Yeah,
- 18:57it's
- 18:58basically
- 18:58the
- 18:59gas
- 18:59buddy
- 19:00of
- 19:00grocery.
- 19:01Right.
- 19:02Where
- 19:03and
- 19:03even
- 19:04just
- 19:04getting
- 19:05piloted
- 19:06in
- 19:06one
- 19:06market
- 19:06mid
- 19:07year
- 19:07as
- 19:08when
- 19:08this
- 19:08was
- 19:09announced.
- 19:09So
- 19:09it's
- 19:09not
- 19:09like
- 19:09it's
- 19:10taken
- 19:10off
- 19:10yet,
- 19:10but
- 19:11it
- 19:12price
- 19:12compares
- 19:13like
- 19:13items
- 19:14across
- 19:14grocery
- 19:14retailers
- 19:15and
- 19:15helps
- 19:15you
- 19:16build
- 19:16an
- 19:16online
- 19:16cart
- 19:18for
- 19:18the
- 19:19grocery
- 19:19industry.
- 19:19Right.
- 19:20Like
- 19:20this
- 19:20is
- 19:22super
- 19:22disruptive
- 19:23and
- 19:23scary
- 19:24probably
- 19:24to
- 19:24grocery
- 19:25retailers
- 19:25at
- 19:26least
- 19:26of
- 19:26a
- 19:26certain
- 19:26type.
- 19:27Right.
- 19:27Particularly
- 19:29high
- 19:29low
- 19:29pricers,
- 19:30which
- 19:30is
- 19:31slowly,
- 19:32maybe
- 19:32not
- 19:32slowly
- 19:32becoming
- 19:33an
- 19:33antiquated
- 19:33model
- 19:34anyway.
- 19:35But
- 19:35with
- 19:35this
- 19:36kind
- 19:36of
- 19:36technology,
- 19:37it
- 19:38eases
- 19:39the
- 19:39ability
- 19:39for
- 19:40AI
- 19:40agents
- 19:41to
- 19:41coordinate
- 19:42offers
- 19:43orders
- 19:43from
- 19:44different
- 19:44grocers
- 19:45on
- 19:45price.
- 19:46Right.
- 19:46Incredibly
- 19:47disruptive.
- 19:48It
- 19:48may
- 19:49even
- 19:50put
- 19:50grocers
- 19:51out
- 19:51of
- 19:51the
- 19:52ability
- 19:52to
- 19:52compete
- 19:53on
- 19:53E
- 19:53commerce
- 19:54depending
- 19:54on
- 19:54where
- 19:55their
- 19:55margins
- 19:55are.
- 19:57I
- 19:57actually
- 19:58lived
- 19:58through
- 19:59the
- 19:59actual
- 20:00gas
- 20:00buddy
- 20:00advent
- 20:01when
- 20:01I
- 20:02was
- 20:02in
- 20:02the
- 20:02convenience
- 20:03store
- 20:03industry
- 20:03pricing
- 20:04fuel.
- 20:05This
- 20:05is
- 20:05going
- 20:05to
- 20:05be
- 20:05even
- 20:06harder
- 20:06for
- 20:07grocers.
- 20:08Right.
- 20:08And
- 20:09I
- 20:09think
- 20:09it's.
- 20:09You're
- 20:09going
- 20:10to
- 20:10find
- 20:10that
- 20:10it's
- 20:11going
- 20:11to
- 20:11split
- 20:12kind
- 20:13of
- 20:13the
- 20:13innovative
- 20:14thinkers
- 20:14on
- 20:15how
- 20:15to
- 20:15leverage
- 20:16this
- 20:16from
- 20:16the
- 20:16old
- 20:17school
- 20:17stalwarts
- 20:18who
- 20:19kind
- 20:19of
- 20:19refuse
- 20:19to
- 20:20change.
- 20:20And
- 20:21the
- 20:21winners
- 20:21are
- 20:21going
- 20:21to
- 20:21be
- 20:22the
- 20:22ones
- 20:22who
- 20:22really
- 20:22lean
- 20:23in
- 20:24and
- 20:25take
- 20:25hold
- 20:26of
- 20:26this
- 20:27AI
- 20:27capabilities
- 20:28and
- 20:28start
- 20:28to
- 20:29embed
- 20:29that
- 20:29within
- 20:30their
- 20:30site.
- 20:30So
- 20:31I
- 20:31think
- 20:31it's
- 20:31the
- 20:32tip
- 20:32of
- 20:32the
- 20:32iceberg.
- 20:33I
- 20:33really
- 20:33took
- 20:34notice
- 20:34when
- 20:34this
- 20:34kind
- 20:35of
- 20:35technology
- 20:35was
- 20:35available
- 20:36now.
- 20:36And
- 20:36I
- 20:36think
- 20:37it's
- 20:37going
- 20:37to
- 20:37set
- 20:37a
- 20:37course
- 20:38for
- 20:38us
- 20:38going
- 20:38forward.
- 20:40Wow,
- 20:40Chad,
- 20:40that's
- 20:40really
- 20:41interesting.
- 20:41Particularly
- 20:41as
- 20:41well,
- 20:42I
- 20:42don't
- 20:42know
- 20:42if
- 20:42you
- 20:42saw,
- 20:42but
- 20:42just
- 20:43in
- 20:43the
- 20:43last
- 20:4324
- 20:43hours,
- 20:44Consumer
- 20:45Reports
- 20:45put
- 20:45out
- 20:45a
- 20:45report
- 20:46about
- 20:46Instacart's
- 20:47pricing
- 20:47and
- 20:47how,
- 20:48you
- 20:48know,
- 20:48it's
- 20:48very,
- 20:49it,
- 20:49it
- 20:50varies
- 20:50widely
- 20:51across.
- 20:51They
- 20:52surveyed
- 20:52like
- 20:52400
- 20:53different
- 20:53people
- 20:53and
- 20:53all
- 20:54400
- 20:54different
- 20:54people
- 20:55had
- 20:55a
- 20:55different
- 20:55price
- 20:56for
- 20:56specific
- 20:56items.
- 20:57It
- 20:57was
- 20:57crazy.
- 20:57And
- 20:57so
- 20:58like
- 20:58what
- 20:58you're
- 20:58getting
- 20:59at
- 20:59is
- 20:59a
- 20:59real
- 20:59need
- 21:00case
- 21:00here
- 21:00of
- 21:01price
- 21:01transparency
- 21:02and
- 21:02generative
- 21:03AI
- 21:03enables
- 21:04that.
- 21:04So
- 21:04that's,
- 21:04that's
- 21:04really
- 21:05interesting.
- 21:05And
- 21:06shout
- 21:06out
- 21:06to
- 21:06Michael
- 21:06and
- 21:07Matt
- 21:07at
- 21:07grocery
- 21:07deals.
- 21:07They're
- 21:08gonna
- 21:08love,
- 21:08they're
- 21:09gonna
- 21:09love
- 21:09that
- 21:09drop
- 21:09for
- 21:10them.
- 21:10So
- 21:10they're
- 21:10gonna,
- 21:11they're
- 21:11gonna
- 21:11be
- 21:11stoked
- 21:11when
- 21:12they
- 21:12see
- 21:12this.
- 21:12But,
- 21:12but,
- 21:13and
- 21:13I'm
- 21:13curious,
- 21:13like
- 21:14what's,
- 21:15what's
- 21:15your
- 21:15take
- 21:15on
- 21:16the
- 21:16hot
- 21:16technology
- 21:17of
- 21:17the
- 21:17year?
- 21:18I
- 21:19was
- 21:19with
- 21:19Chad
- 21:20where
- 21:20I
- 21:20mean
- 21:21agentic
- 21:21search
- 21:22and
- 21:22agent
- 21:22commerce
- 21:23was,
- 21:24you
- 21:24know,
- 21:24an
- 21:24obvious
- 21:25one.
- 21:26But
- 21:26I
- 21:27went
- 21:27with
- 21:28electronic
- 21:28shelf
- 21:28labels.
- 21:30And
- 21:30the
- 21:30reason
- 21:30that
- 21:31I
- 21:31did
- 21:31was
- 21:31one,
- 21:32we
- 21:32saw
- 21:32Walmart
- 21:33decide
- 21:34in
- 21:34early
- 21:34in
- 21:35the
- 21:35year
- 21:35we're
- 21:35going
- 21:35to
- 21:35roll
- 21:36these
- 21:36out
- 21:36to
- 21:36all
- 21:36of
- 21:36our
- 21:36stores.
- 21:37And
- 21:37once
- 21:37Walmart
- 21:38does
- 21:38something,
- 21:39the
- 21:39rest
- 21:39of
- 21:39the
- 21:39industry
- 21:40is
- 21:40typically
- 21:40very,
- 21:41very
- 21:41fast
- 21:42to
- 21:42follow.
- 21:44However,
- 21:44it
- 21:45really
- 21:45didn't
- 21:46dawn
- 21:47on
- 21:47me
- 21:47how
- 21:47pervasive
- 21:48this
- 21:48technology
- 21:49was,
- 21:49Chris,
- 21:49until
- 21:50we
- 21:50were
- 21:50at
- 21:50the
- 21:51Spartan
- 21:51Nash
- 21:51conference
- 21:52in
- 21:52July
- 21:53and
- 21:53you
- 21:53and
- 21:53I
- 21:54talked
- 21:54to
- 21:55retailers
- 21:55that
- 21:56had,
- 21:56you
- 21:56know,
- 21:57four
- 21:57store
- 21:58locations,
- 21:58they
- 21:59were
- 21:59in
- 21:59the
- 21:59middle
- 21:59of
- 22:00Nebraska
- 22:00or
- 22:00Ohio.
- 22:01Yeah.
- 22:02And
- 22:02when
- 22:02we
- 22:02talked
- 22:02to
- 22:03them
- 22:03about
- 22:03electronic
- 22:04shelf
- 22:04labels
- 22:04or
- 22:05any
- 22:05in
- 22:05Store
- 22:06technology
- 22:06really,
- 22:07they
- 22:07had
- 22:08already
- 22:08deployed
- 22:09these
- 22:09shelf
- 22:09labels,
- 22:10one,
- 22:10for
- 22:10the
- 22:10pricing
- 22:11transparency
- 22:11that
- 22:12Chad
- 22:12just
- 22:12talked
- 22:13about
- 22:13in
- 22:13grocery
- 22:13being
- 22:14very
- 22:14important,
- 22:14important
- 22:15to
- 22:15getting
- 22:15their,
- 22:16their
- 22:16customers
- 22:17to
- 22:17come
- 22:17back
- 22:17to
- 22:17them
- 22:17time
- 22:18and
- 22:18time
- 22:18again.
- 22:19But
- 22:19then
- 22:19two,
- 22:19for
- 22:20the
- 22:20labor
- 22:20savings.
- 22:21They,
- 22:21they
- 22:21don't
- 22:22have
- 22:22access
- 22:23to
- 22:23labor
- 22:23in
- 22:24these
- 22:24smaller
- 22:24rural
- 22:25communities
- 22:25that
- 22:26they
- 22:26used
- 22:26to.
- 22:26And
- 22:27so
- 22:27this
- 22:27saved
- 22:28them
- 22:28time,
- 22:28it
- 22:29saved
- 22:29them
- 22:29money
- 22:30and,
- 22:30and
- 22:31it
- 22:31really
- 22:31allowed
- 22:32their
- 22:32staff
- 22:33to
- 22:33focus
- 22:33on
- 22:34the
- 22:34customers
- 22:34in
- 22:34their
- 22:34community,
- 22:35which
- 22:35is
- 22:35what
- 22:35sets
- 22:36them
- 22:36apart
- 22:36and
- 22:37what's,
- 22:37what
- 22:37keeps
- 22:38customers
- 22:38coming
- 22:38to
- 22:38them
- 22:39versus,
- 22:39you
- 22:40know,
- 22:40the
- 22:40big
- 22:40box
- 22:41retailer
- 22:41or
- 22:42grocer
- 22:42down
- 22:42the
- 22:42street.
- 22:43So
- 22:43that
- 22:43really,
- 22:44that
- 22:44really
- 22:44changed
- 22:45my
- 22:45opinion
- 22:45of
- 22:46how
- 22:46doable
- 22:46this
- 22:47technology
- 22:47is.
- 22:47We've
- 22:48heard
- 22:48for
- 22:48a
- 22:48long
- 22:48time
- 22:48that
- 22:49it's
- 22:49expensive
- 22:50or
- 22:50it's
- 22:50hard
- 22:51to
- 22:51make
- 22:51pencil.
- 22:52But
- 22:52if
- 22:53a
- 22:53rural
- 22:53retailer
- 22:54is
- 22:54pushing
- 22:55forward
- 22:55with
- 22:55this
- 22:56technology,
- 22:57I
- 22:57think
- 22:57and
- 22:58Walmart
- 22:58on
- 22:58the
- 22:59other
- 22:59end
- 22:59of
- 22:59the
- 22:59spectrum,
- 22:59I
- 22:59think
- 23:00it's
- 23:00something
- 23:00that
- 23:00we're
- 23:01really
- 23:01going
- 23:01to
- 23:01start
- 23:02to
- 23:02see
- 23:02in
- 23:03more
- 23:03and
- 23:03more
- 23:03places
- 23:04in
- 23:04the
- 23:04years
- 23:04ahead.
- 23:05Yeah,
- 23:05that's
- 23:05a
- 23:06great
- 23:06point.
- 23:06You
- 23:06know,
- 23:07that
- 23:07conference
- 23:08was
- 23:08really
- 23:08wild
- 23:08because
- 23:09you
- 23:09mentioned
- 23:10it
- 23:10like
- 23:10they
- 23:10were
- 23:10very
- 23:11laser
- 23:11focused
- 23:12on
- 23:12their
- 23:12biggest
- 23:13line
- 23:13on
- 23:13that
- 23:13income
- 23:14statement,
- 23:14which
- 23:14was
- 23:14stored
- 23:15labor
- 23:15in
- 23:15a
- 23:15way
- 23:16that
- 23:16we
- 23:16had
- 23:16never
- 23:16really
- 23:17heard
- 23:17from
- 23:17the
- 23:17big
- 23:18guys
- 23:18before,
- 23:18even
- 23:18though
- 23:19they
- 23:19probably
- 23:19are
- 23:19too.
- 23:20And
- 23:20some
- 23:20of
- 23:20them,
- 23:20to
- 23:21your
- 23:21point,
- 23:21and
- 23:21some
- 23:21of
- 23:22them
- 23:22were
- 23:22literally
- 23:22on
- 23:22a
- 23:22mission
- 23:23to
- 23:23God.
- 23:23From
- 23:24God.
- 23:24A
- 23:24mission
- 23:25from
- 23:25God
- 23:25to
- 23:25put
- 23:25electronic
- 23:26shelf
- 23:26labels
- 23:26in
- 23:26their
- 23:27store.
- 23:27Like
- 23:27it
- 23:27was,
- 23:28it
- 23:28was
- 23:28wild
- 23:28to
- 23:29hear
- 23:29them
- 23:29talk
- 23:29about
- 23:29it.
- 23:29So.
- 23:30Well,
- 23:30I
- 23:30don't,
- 23:31I
- 23:31mean
- 23:31for
- 23:31me,
- 23:32my,
- 23:32my
- 23:32technology
- 23:33of
- 23:33the
- 23:33year,
- 23:34it's
- 23:34agentic
- 23:35AI,
- 23:35but
- 23:36which
- 23:36I
- 23:36think
- 23:37is
- 23:37where
- 23:37Chad
- 23:37was
- 23:37going
- 23:38too.
- 23:38He's
- 23:38like,
- 23:38you
- 23:38know,
- 23:38I
- 23:39want
- 23:39to
- 23:39put
- 23:39a
- 23:39little
- 23:39wrinkle
- 23:39on
- 23:40this,
- 23:40but
- 23:40for
- 23:40me
- 23:40it's
- 23:41agentic
- 23:41AI
- 23:41on
- 23:42the
- 23:42operational
- 23:42side
- 23:43of
- 23:43the
- 23:43business.
- 23:43Like
- 23:44how
- 23:44do
- 23:44you
- 23:44run
- 23:44your
- 23:45warehouses
- 23:45better?
- 23:46How
- 23:46do
- 23:46you
- 23:46inform
- 23:46your
- 23:47stores
- 23:47of
- 23:47the
- 23:47next
- 23:48best
- 23:48actions
- 23:48they
- 23:48need
- 23:49to
- 23:49take?
- 23:50How
- 23:50do
- 23:50you
- 23:50run
- 23:51your
- 23:51inventory
- 23:51management
- 23:52more
- 23:52productively?
- 23:53That's
- 23:54where
- 23:54I
- 23:54think
- 23:54people
- 23:55should
- 23:55be
- 23:55experimenting
- 23:56first
- 23:56as
- 23:56opposed
- 23:57to
- 23:57venturing
- 23:57into
- 23:57the
- 23:58realm
- 23:58of
- 23:58the
- 23:59consumer
- 23:59facing
- 24:00experiences.
- 24:00Because
- 24:01I
- 24:01think
- 24:01the
- 24:01jury's
- 24:02still
- 24:02out
- 24:02on,
- 24:03you
- 24:03know,
- 24:03how
- 24:04much,
- 24:04how
- 24:04many
- 24:04of
- 24:04us
- 24:05are
- 24:05going
- 24:05to
- 24:05shop
- 24:06this
- 24:06way
- 24:06and
- 24:07what
- 24:07the
- 24:07impact
- 24:07of
- 24:08that
- 24:08is
- 24:08going
- 24:08to
- 24:08be
- 24:08in
- 24:09the
- 24:09long
- 24:09term.
- 24:09So,
- 24:10so
- 24:10that's,
- 24:10that's
- 24:10my
- 24:10plug.
- 24:11But
- 24:11agentic
- 24:11AI,
- 24:12it's,
- 24:12you
- 24:12know,
- 24:12to
- 24:13chat
- 24:13to
- 24:13your
- 24:13point,
- 24:13I
- 24:13think
- 24:14it's
- 24:14what
- 24:14you're
- 24:14saying
- 24:14too.
- 24:14It's
- 24:15like
- 24:15kind
- 24:15of
- 24:15hard
- 24:16not
- 24:16to
- 24:16go
- 24:16with
- 24:16it
- 24:16in
- 24:16some
- 24:17ways,
- 24:17yeah,
- 24:18100%.
- 24:20Okay,
- 24:20well,
- 24:21I
- 24:21think
- 24:21I
- 24:21know
- 24:22based
- 24:22on
- 24:22your
- 24:22previous
- 24:23answers,
- 24:23where
- 24:24both
- 24:24of
- 24:24you
- 24:24are
- 24:24going
- 24:25to
- 24:25go
- 24:25for
- 24:25this
- 24:25one.
- 24:26One
- 24:27for
- 24:27Chris
- 24:27because
- 24:27of
- 24:28just
- 24:28background
- 24:29and
- 24:29the
- 24:29last
- 24:30several
- 24:30years
- 24:30since
- 24:31we've
- 24:31been
- 24:31doing
- 24:31the
- 24:31show,
- 24:31and
- 24:32Chad,
- 24:32after
- 24:33your
- 24:34rant
- 24:34about
- 24:35the
- 24:35successes
- 24:36of
- 24:36this
- 24:36particular
- 24:37CEO.
- 24:38But
- 24:39let's
- 24:39go
- 24:39to
- 24:40award
- 24:40number
- 24:40four,
- 24:41Retail
- 24:41CEO
- 24:42of
- 24:42the
- 24:42Year.
- 24:42Chad,
- 24:43let's
- 24:44have
- 24:44it.
- 24:45Who
- 24:45did
- 24:45you
- 24:45pick
- 24:46for
- 24:46Retail
- 24:46CEO
- 24:47of
- 24:47the
- 24:47Year?
- 24:48No,
- 24:48I'm
- 24:48gonna
- 24:49surprise
- 24:49you.
- 24:50Incredibly.
- 24:51No
- 24:52way.
- 24:53Oh
- 24:53yeah,
- 24:53Well,
- 24:54I
- 24:54didn't
- 24:54get
- 24:55it.
- 24:55Out
- 24:55in
- 24:55the
- 24:55earlier
- 24:56one.
- 24:56I
- 24:56suppose
- 24:57you
- 24:57did
- 24:57get
- 24:57to
- 24:57give
- 24:58two
- 24:58awards
- 24:59technically,
- 24:59but.
- 25:00Okay,
- 25:00okay,
- 25:01I
- 25:01did.
- 25:01I
- 25:02did
- 25:02kind
- 25:02of
- 25:02feel
- 25:03like
- 25:03I
- 25:03gave
- 25:04a
- 25:04CEO
- 25:05award
- 25:05for
- 25:06accomplishments
- 25:07already
- 25:08in
- 25:08a
- 25:08way,
- 25:10but
- 25:10I'm
- 25:10actually
- 25:10going
- 25:10to
- 25:11give
- 25:11a
- 25:11retail
- 25:11CEO
- 25:12for
- 25:13a.
- 25:14How
- 25:14to
- 25:14describe
- 25:15this?
- 25:15A
- 25:15personal
- 25:16choice
- 25:16or
- 25:16a
- 25:17personal
- 25:17move
- 25:18in
- 25:18terms
- 25:19of
- 25:19its
- 25:19signal.
- 25:20So
- 25:20go
- 25:20with
- 25:20me
- 25:20on
- 25:20this.
- 25:21Okay.
- 25:22All
- 25:22right.
- 25:22So
- 25:23I
- 25:23don't
- 25:23remember
- 25:23what
- 25:23month
- 25:24it
- 25:24was.
- 25:24I
- 25:24guess
- 25:24it
- 25:24was
- 25:24about
- 25:25mid
- 25:25year
- 25:25or
- 25:25so.
- 25:27Fiji
- 25:28Sumo
- 25:30moved
- 25:30from
- 25:30the
- 25:30CEO
- 25:31of
- 25:31Instacart
- 25:32to
- 25:33the
- 25:33CEO
- 25:33of
- 25:34Applications
- 25:34at
- 25:35OpenAI.
- 25:36Right.
- 25:37And
- 25:37I
- 25:37just
- 25:37thought
- 25:38that
- 25:38that
- 25:38was
- 25:39such
- 25:40a
- 25:41smart
- 25:41move
- 25:42for
- 25:42someone
- 25:43individually.
- 25:43But
- 25:44it's
- 25:44also
- 25:44a
- 25:44microcosm
- 25:46for
- 25:46retail
- 25:47commerce
- 25:48more
- 25:48broadly.
- 25:49Right.
- 25:49And
- 25:49we've
- 25:49kind
- 25:49of
- 25:50talked
- 25:50around
- 25:50this
- 25:50already
- 25:51a
- 25:51couple
- 25:51times.
- 25:52E
- 25:52commerce
- 25:53used
- 25:53to
- 25:53matter.
- 25:54I
- 25:54will
- 25:55matter
- 25:55tomorrow.
- 25:56Right.
- 25:57So
- 25:57you
- 25:57know
- 25:57Fiji's
- 25:58background.
- 25:58Like
- 25:59she
- 25:59ran
- 26:00the
- 26:00Facebook
- 26:00app
- 26:00at
- 26:01meta
- 26:01until
- 26:022021.
- 26:03Instacart,
- 26:05through
- 26:05the
- 26:05time
- 26:06when
- 26:06grocery
- 26:06delivery
- 26:07acceleration
- 26:08mattered.
- 26:09Now
- 26:09moving
- 26:09to
- 26:10AI
- 26:10when
- 26:10that
- 26:11matters,
- 26:12she's
- 26:12basically
- 26:13thought
- 26:13of
- 26:13as
- 26:14a
- 26:14guru
- 26:15for
- 26:16productizing,
- 26:17scaling,
- 26:18monetizing
- 26:18consumer
- 26:19apps
- 26:19like
- 26:20that's
- 26:20the
- 26:21job.
- 26:21But
- 26:22it
- 26:22was
- 26:22also
- 26:22a
- 26:22big
- 26:23statement
- 26:23for
- 26:23OpenAI
- 26:24itself.
- 26:24Right.
- 26:25That
- 26:25they
- 26:25were
- 26:25ready
- 26:25to
- 26:26turn
- 26:26this
- 26:26just
- 26:27amazing
- 26:28research
- 26:28and
- 26:28innovation
- 26:29lab
- 26:30into
- 26:31actual
- 26:31large
- 26:32scale
- 26:32AI
- 26:33deployment
- 26:33to
- 26:34create
- 26:35and
- 26:35monetize
- 26:36products
- 26:36and
- 26:36services,
- 26:37certainly
- 26:37not
- 26:37the
- 26:37least
- 26:38of
- 26:38which
- 26:38is
- 26:39commerce,
- 26:39advertising
- 26:40platforms,
- 26:41et
- 26:41cetera.
- 26:42So
- 26:42again,
- 26:42not
- 26:42giving
- 26:42the
- 26:43award
- 26:43based
- 26:43on
- 26:43as
- 26:43much
- 26:44what
- 26:44she's
- 26:44done
- 26:44in
- 26:44role.
- 26:46You
- 26:46know,
- 26:47she's
- 26:47new
- 26:47at
- 26:47it,
- 26:47right.
- 26:49And
- 26:49actually
- 26:50we'll
- 26:50probably
- 26:50spend
- 26:51a
- 26:51lot
- 26:51of
- 26:51time
- 26:51in
- 26:52the
- 26:52future
- 26:52debating.
- 26:53I
- 26:53mean,
- 26:53ChatGPT
- 26:54is
- 26:54on
- 26:54such
- 26:54a
- 26:54path.
- 26:55Like
- 26:55what
- 26:56is
- 26:57managerial
- 26:58ingenuity
- 26:59and
- 26:59effectiveness
- 27:00from
- 27:00just
- 27:00the
- 27:01technological
- 27:02magnificence.
- 27:03Fine.
- 27:04So
- 27:04not
- 27:05a
- 27:05big,
- 27:05bold
- 27:05strategic
- 27:06move
- 27:06for
- 27:06a
- 27:06company,
- 27:07but
- 27:08a
- 27:08big,
- 27:08bold,
- 27:09risky
- 27:10strategic
- 27:10move
- 27:11for
- 27:11a
- 27:11person
- 27:12who's
- 27:12betting
- 27:12on
- 27:12the
- 27:12direction
- 27:13of
- 27:13the
- 27:13industry
- 27:14and
- 27:14the
- 27:14role
- 27:15that
- 27:15she
- 27:15can
- 27:15play
- 27:15to
- 27:16shape
- 27:16it.
- 27:16So
- 27:17kudos.
- 27:18Maybe
- 27:18I'll
- 27:18be
- 27:18Back
- 27:19in
- 27:19a
- 27:19year,
- 27:19given
- 27:19the
- 27:20award
- 27:20for
- 27:20what
- 27:20she's
- 27:21actually
- 27:21done.
- 27:22But
- 27:23I
- 27:23thought
- 27:23that
- 27:23was
- 27:23a
- 27:23big
- 27:23signal
- 27:24headline
- 27:25and
- 27:25you
- 27:26know,
- 27:26good
- 27:26for
- 27:26you
- 27:26on
- 27:27the
- 27:27move.
- 27:28Yeah,
- 27:28there's
- 27:28a
- 27:28lot
- 27:28of
- 27:29interchangeability
- 27:30there
- 27:30between
- 27:30your
- 27:31headlines
- 27:31of
- 27:31the
- 27:31Year
- 27:31and
- 27:32Retail
- 27:32CEO
- 27:32of
- 27:33the
- 27:33Year,
- 27:33Chad,
- 27:33both
- 27:34with
- 27:34Fiji
- 27:34Simo
- 27:35and
- 27:35with
- 27:35Doug
- 27:35McMillan.
- 27:36So
- 27:37well
- 27:37done
- 27:37in
- 27:38how
- 27:38you
- 27:39just
- 27:39very
- 27:39nicely
- 27:40served
- 27:40that
- 27:41up
- 27:41to
- 27:42give
- 27:42both
- 27:42of
- 27:42them,
- 27:43technically
- 27:44both
- 27:44of
- 27:44them,
- 27:45one
- 27:45award.
- 27:46But
- 27:46Chris,
- 27:47let's
- 27:47go
- 27:47to
- 27:47you
- 27:48next.
- 27:48I
- 27:48know
- 27:48your
- 27:48answer.
- 27:49I
- 27:49think
- 27:50I
- 27:50gotta
- 27:50Josh
- 27:51chat
- 27:51a
- 27:51little
- 27:51bit.
- 27:51So
- 27:52like,
- 27:52so
- 27:52the
- 27:52Retail
- 27:53CEO
- 27:53of
- 27:53the
- 27:53Year
- 27:53is
- 27:53effectively
- 27:54the
- 27:54person
- 27:54that
- 27:55had
- 27:55the
- 27:55best
- 27:55CEO
- 27:56or
- 27:56the
- 27:56best
- 27:56job
- 27:57move
- 27:57of
- 27:58the
- 27:58year.
- 27:58The
- 27:58best
- 27:58job.
- 27:59Absolutely
- 28:00right.
- 28:00Yeah,
- 28:00you
- 28:00got
- 28:00it.
- 28:01Yeah.
- 28:01That's
- 28:01really
- 28:02the
- 28:02award
- 28:02we're
- 28:02giving
- 28:02out
- 28:03to
- 28:03you.
- 28:04The
- 28:04shrewdest
- 28:05job
- 28:05Change
- 28:05of
- 28:05the
- 28:06year
- 28:06is
- 28:06the
- 28:06winner
- 28:07of
- 28:07the
- 28:07reason.
- 28:07Does
- 28:07it
- 28:07allow
- 28:07me
- 28:08to
- 28:08make
- 28:08a
- 28:08different
- 28:08point?
- 28:08Absolutely,
- 28:10yeah.
- 28:11You
- 28:11talked
- 28:11yourself
- 28:11around
- 28:12it
- 28:12really
- 28:12well.
- 28:12Bad.
- 28:13But,
- 28:13but
- 28:13hey,
- 28:13I
- 28:13think,
- 28:14I
- 28:14think
- 28:14the
- 28:14point,
- 28:14like
- 28:15Ed
- 28:15said,
- 28:15the
- 28:15point
- 28:15is
- 28:16you
- 28:16think
- 28:17that
- 28:17space
- 28:17is
- 28:17really
- 28:17going
- 28:18to
- 28:18heat
- 28:18up
- 28:18like
- 28:19that.
- 28:19That's
- 28:19what
- 28:19you're
- 28:20saying
- 28:20here
- 28:20and
- 28:20that
- 28:20that
- 28:21is
- 28:21the
- 28:21big
- 28:21nugget
- 28:22takeaway
- 28:22from
- 28:22this
- 28:23podcast
- 28:23thus
- 28:23far.
- 28:23So
- 28:24like
- 28:24when
- 28:24we
- 28:24say
- 28:24like
- 28:24what
- 28:25nugget
- 28:25won
- 28:25the
- 28:25show
- 28:26like
- 28:26that
- 28:27you're,
- 28:27I
- 28:27think
- 28:27you're
- 28:28in
- 28:28the
- 28:28lead
- 28:28on
- 28:28that
- 28:28one.
- 28:28So.
- 28:29All
- 28:29right.
- 28:29Yeah,
- 28:30I
- 28:30mean,
- 28:30for
- 28:31me
- 28:31it's
- 28:31Doug.
- 28:31I
- 28:31mean,
- 28:31the
- 28:32joke
- 28:32on
- 28:32this
- 28:32show
- 28:32every
- 28:33year
- 28:33is
- 28:33that
- 28:33I
- 28:33always
- 28:33pick
- 28:33Doug,
- 28:34but
- 28:34this
- 28:34year
- 28:35I'm
- 28:35legitimately
- 28:35picking
- 28:36Doug.
- 28:36I
- 28:37mean,
- 28:37Doug's
- 28:37going
- 28:37to
- 28:37go
- 28:38down
- 28:38as
- 28:38the
- 28:38second
- 28:39best
- 28:39CEO
- 28:39in
- 28:39the
- 28:39history
- 28:39of
- 28:40Walmart.
- 28:40I've
- 28:40said
- 28:40it
- 28:40before.
- 28:41And
- 28:41when
- 28:41the
- 28:41founder
- 28:42is
- 28:42Sam
- 28:42Walton,
- 28:43that's
- 28:43really
- 28:43saying
- 28:43something.
- 28:44And
- 28:44to
- 28:44me,
- 28:45the
- 28:45biggest
- 28:45thing
- 28:46when
- 28:47I
- 28:47look
- 28:47at
- 28:47what
- 28:47he's
- 28:47done
- 28:48is
- 28:48the
- 28:48Houdini
- 28:49like,
- 28:49feat
- 28:49of
- 28:49getting
- 28:50higher
- 28:50income
- 28:51shoppers
- 28:51to
- 28:51shop
- 28:52at
- 28:52Walmart.
- 28:52That
- 28:53is
- 28:53something
- 28:53that
- 28:54no
- 28:54one
- 28:54saw
- 28:54coming
- 28:55and
- 28:55he
- 28:56deserves
- 28:56a
- 28:56ton
- 28:56of
- 28:56credit
- 28:57for
- 28:57that.
- 28:58Yeah,
- 28:58I
- 28:59agree.
- 28:59I
- 28:59also
- 29:00picked
- 29:00Doug
- 29:01for
- 29:01all
- 29:01the
- 29:01reasons
- 29:02that
- 29:02we've
- 29:02talked
- 29:02about,
- 29:03for
- 29:04all
- 29:04the
- 29:04reasons
- 29:04that
- 29:05he,
- 29:05that
- 29:05Walmart
- 29:06won
- 29:06Retailer
- 29:07of
- 29:07the
- 29:07year.
- 29:07But
- 29:08I
- 29:08think
- 29:08it's
- 29:08also
- 29:08really
- 29:08important
- 29:09again,
- 29:09and
- 29:10we
- 29:10talked
- 29:10about
- 29:10this
- 29:10when
- 29:11this
- 29:11headline
- 29:11came
- 29:12out,
- 29:12Chris.
- 29:12But
- 29:13I
- 29:13also
- 29:13think
- 29:13it's
- 29:13really
- 29:14important
- 29:14to
- 29:14talk
- 29:14about
- 29:14the
- 29:15culture
- 29:15that
- 29:15Doug
- 29:16instilled
- 29:16in
- 29:16Walmart,
- 29:17that
- 29:17he
- 29:17changed
- 29:18the
- 29:18culture
- 29:19there
- 29:19to
- 29:20be
- 29:20appealing
- 29:21to
- 29:21a
- 29:21new
- 29:21market.
- 29:22He
- 29:22gave
- 29:22people
- 29:23autonomy
- 29:24to
- 29:24make
- 29:24decisions.
- 29:25He
- 29:25changed
- 29:26how,
- 29:26you
- 29:26know,
- 29:27operations
- 29:27were
- 29:28going
- 29:28to
- 29:28be
- 29:28handled.
- 29:28He
- 29:29made
- 29:29it.
- 29:29He
- 29:29removed
- 29:30Some
- 29:30of
- 29:30the
- 29:30politics,
- 29:31I
- 29:31think,
- 29:31that
- 29:31were
- 29:32weighing
- 29:32down,
- 29:33decisions
- 29:33being
- 29:34made
- 29:34quickly
- 29:34to
- 29:34allow
- 29:35Walmart
- 29:35to
- 29:36really
- 29:36kind
- 29:36of
- 29:37go
- 29:37down
- 29:37the
- 29:37path
- 29:38that
- 29:38we're
- 29:38all
- 29:38warning
- 29:39and
- 29:39lauding
- 29:39Walmart
- 29:40for
- 29:40right
- 29:40now.
- 29:40So
- 29:41I
- 29:41think
- 29:41it's
- 29:41not
- 29:42just,
- 29:42it's
- 29:42not
- 29:42just
- 29:42Doug,
- 29:43but
- 29:43it's
- 29:43also
- 29:43the
- 29:43culture
- 29:44and
- 29:44the
- 29:44team
- 29:44that
- 29:44built.
- 29:45He
- 29:45built
- 29:45around
- 29:46him
- 29:46and
- 29:47the
- 29:47way
- 29:47that
- 29:47he
- 29:48operated
- 29:48that
- 29:49retailer,
- 29:49too,
- 29:49so
- 29:50that
- 29:50they
- 29:50would
- 29:50be
- 29:51able
- 29:51to,
- 29:51to
- 29:52do
- 29:52all
- 29:52the
- 29:52things
- 29:53that
- 29:53they
- 29:53accomplished
- 29:53in
- 29:54this
- 29:54year.
- 29:55Yeah,
- 29:55success
- 29:55always
- 29:56requires
- 29:56three
- 29:56things.
- 29:57People,
- 29:57technology,
- 29:57and
- 29:58great
- 29:59process.
- 29:59Right.
- 30:00So
- 30:01that's
- 30:01just
- 30:02the
- 30:02way
- 30:02it
- 30:02works.
- 30:02Yeah,
- 30:02he's
- 30:03done
- 30:03a
- 30:03great
- 30:03job
- 30:03on
- 30:03those
- 30:03things.
- 30:04I
- 30:04hope
- 30:05I
- 30:05said
- 30:05those
- 30:05three
- 30:05things
- 30:05right,
- 30:06too.
- 30:06And
- 30:07if
- 30:07I
- 30:07did
- 30:07it,
- 30:07correct
- 30:07me,
- 30:07please.
- 30:08You
- 30:08too.
- 30:08Most
- 30:09overhyped
- 30:09retail
- 30:10technology
- 30:10of
- 30:10the
- 30:10year.
- 30:11Ann.
- 30:13I
- 30:13went
- 30:13to
- 30:14smart
- 30:14carts
- 30:14for
- 30:14this
- 30:14one
- 30:15because.
- 30:16Oh,
- 30:16you
- 30:16used
- 30:16to
- 30:16be
- 30:16on
- 30:17the
- 30:17smart
- 30:17cart
- 30:17bandwagon.
- 30:18I
- 30:18did,
- 30:19but
- 30:19I,
- 30:19I
- 30:20really
- 30:20had
- 30:20a
- 30:21problem
- 30:21with
- 30:21one
- 30:22particular
- 30:22headline
- 30:23that
- 30:23was
- 30:23coming
- 30:23out
- 30:23of
- 30:24Instacart
- 30:24this
- 30:24year
- 30:25that
- 30:25was
- 30:26talking
- 30:26about
- 30:26the
- 30:27number
- 30:27of
- 30:27stuff
- 30:27stores
- 30:28that
- 30:28had
- 30:28deployed.
- 30:29And,
- 30:29and
- 30:29my
- 30:30biggest,
- 30:31like,
- 30:31sticking
- 30:32point
- 30:32on
- 30:32that
- 30:32was
- 30:33that
- 30:33we
- 30:33don't
- 30:34know
- 30:34anything
- 30:34about
- 30:34how
- 30:35many
- 30:35carts
- 30:35are
- 30:36in
- 30:36those
- 30:36stores.
- 30:36We
- 30:36don't
- 30:37know
- 30:37how,
- 30:37you
- 30:38know,
- 30:38what
- 30:38the
- 30:38payment
- 30:39structure
- 30:39is.
- 30:40And
- 30:40so
- 30:40I
- 30:40think
- 30:40it
- 30:40kind
- 30:40of
- 30:41gave.
- 30:43False
- 30:43confidence
- 30:44for
- 30:44retailers
- 30:45who
- 30:45were
- 30:45considering
- 30:46those
- 30:46putting
- 30:47smart
- 30:47carts
- 30:47in
- 30:48as
- 30:48though,
- 30:48like,
- 30:49oh,
- 30:49this
- 30:49is
- 30:49a
- 30:50deployment
- 30:50with,
- 30:50you
- 30:50know,
- 30:51100
- 30:51carts,
- 30:51or
- 30:52we're
- 30:52replacing
- 30:52all
- 30:52of
- 30:53our
- 30:53carts
- 30:53and
- 30:53putting
- 30:53in
- 30:54smart
- 30:54carts
- 30:54and
- 30:54we're
- 30:54seeing
- 30:55all
- 30:55this
- 30:55success.
- 30:55And
- 30:56yes,
- 30:56that,
- 30:56that's
- 30:57fine
- 30:57in
- 30:57those
- 30:58stores,
- 30:58but
- 30:58when
- 30:58we,
- 30:59when
- 30:59you
- 30:59get
- 30:59down
- 30:59to
- 30:59it,
- 31:00and
- 31:00we've
- 31:00talked
- 31:00to
- 31:01a
- 31:01lot
- 31:01of
- 31:01grocery
- 31:01retailers
- 31:02who
- 31:02are
- 31:02testing
- 31:02them
- 31:03this
- 31:03year,
- 31:03and
- 31:04they
- 31:04have
- 31:04like
- 31:0510
- 31:05carts
- 31:05in
- 31:05the
- 31:06store
- 31:06or
- 31:06maybe
- 31:0620
- 31:07carts
- 31:07in
- 31:07the
- 31:07store,
- 31:07if
- 31:07that,
- 31:08if
- 31:09that.
- 31:09And
- 31:09so
- 31:09I
- 31:10think,
- 31:10I
- 31:10just,
- 31:11I
- 31:11think
- 31:11that
- 31:11for
- 31:12me,
- 31:12I
- 31:12think
- 31:12they
- 31:13were
- 31:13early
- 31:14on
- 31:14in
- 31:14the
- 31:14year,
- 31:14and
- 31:15especially
- 31:15coming
- 31:15out
- 31:15of
- 31:16grocery
- 31:16shop
- 31:16last
- 31:17year,
- 31:17I
- 31:17was
- 31:17starting
- 31:18to
- 31:18see
- 31:18more
- 31:18of
- 31:19the
- 31:19possibilities.
- 31:19I
- 31:19still
- 31:20see
- 31:20the,
- 31:21the
- 31:21possibilities
- 31:21in
- 31:21the
- 31:22technology,
- 31:22but
- 31:23I
- 31:23think
- 31:23when
- 31:23you're
- 31:24looking
- 31:24at
- 31:24all
- 31:24of
- 31:25the
- 31:25decisions
- 31:25that
- 31:25grocers
- 31:26have
- 31:26to
- 31:26be
- 31:26making
- 31:26right
- 31:27now
- 31:27about
- 31:27how
- 31:27to
- 31:28continue
- 31:29the
- 31:29success
- 31:30of
- 31:30their
- 31:30business,
- 31:31I
- 31:31wouldn't
- 31:32be
- 31:32leaning
- 31:32into
- 31:33smart
- 31:33carts.
- 31:34I
- 31:34would
- 31:34be
- 31:34leaning
- 31:34into
- 31:35transparent
- 31:35pricing,
- 31:36like
- 31:36Chad
- 31:36said
- 31:37earlier.
- 31:37I'd
- 31:37be
- 31:37leaning
- 31:38into
- 31:38electronic
- 31:39shelf
- 31:39labels
- 31:39that
- 31:40can
- 31:40return
- 31:40a
- 31:40quick
- 31:40ROI
- 31:42or
- 31:42even,
- 31:42you
- 31:43know,
- 31:43in
- 31:43store
- 31:43robotics
- 31:44to
- 31:44start
- 31:44to
- 31:44get
- 31:45some
- 31:45of
- 31:45this,
- 31:46the
- 31:46shelf
- 31:46view
- 31:47technology
- 31:47that,
- 31:48that,
- 31:49you
- 31:49know,
- 31:49the
- 31:49smart
- 31:50carts
- 31:50are
- 31:50starting
- 31:50to
- 31:51add
- 31:51on
- 31:51to
- 31:52what
- 31:52their
- 31:52capabilities
- 31:53are
- 31:53like,
- 31:53those
- 31:54are
- 31:54the
- 31:54things
- 31:54that
- 31:54I
- 31:54would
- 31:54be
- 31:54focused
- 31:55on.
- 31:55I
- 31:55would
- 31:55not
- 31:55be
- 31:56putting,
- 31:57you
- 31:57know,
- 31:58tens
- 31:58of
- 31:58thousands
- 31:58of
- 31:59dollars
- 31:59per
- 31:59cart
- 32:00into
- 32:00my
- 32:00store.
- 32:01So
- 32:01that's
- 32:02my
- 32:02overhyped
- 32:03technology
- 32:03of
- 32:04the
- 32:04year.
- 32:04No,
- 32:04I
- 32:04think
- 32:04that's
- 32:05a
- 32:05good
- 32:05one.
- 32:05So
- 32:05you're
- 32:05basically
- 32:05calling
- 32:06out
- 32:06the.
- 32:06I
- 32:06think
- 32:06it
- 32:06was
- 32:06the
- 32:06modern
- 32:07retail
- 32:07article,
- 32:07right?
- 32:07Where
- 32:08they
- 32:08said,
- 32:08like,
- 32:08instacart
- 32:09store
- 32:09placements
- 32:09are
- 32:09up
- 32:10300%
- 32:10over
- 32:11the
- 32:11year
- 32:11before.
- 32:11But
- 32:12there
- 32:12was.
- 32:12We
- 32:12don't
- 32:13really
- 32:13know
- 32:13what
- 32:13that
- 32:13means.
- 32:14And
- 32:14that
- 32:14you're.
- 32:15You're
- 32:15right.
- 32:16It's
- 32:16a
- 32:16very
- 32:16risky
- 32:17place
- 32:17to
- 32:18put
- 32:18your
- 32:18money
- 32:18if
- 32:18you're
- 32:19a
- 32:19retailer.
- 32:19But
- 32:19you
- 32:20can
- 32:20understand
- 32:20it,
- 32:20too,
- 32:20because
- 32:20the
- 32:20retail
- 32:21media
- 32:21craze
- 32:21that
- 32:22we
- 32:22talked
- 32:22about
- 32:22on
- 32:22last
- 32:22year's
- 32:23show
- 32:23being
- 32:23the
- 32:23overhyped
- 32:25technology
- 32:25aspect
- 32:26of
- 32:26things.
- 32:26All
- 32:26right,
- 32:26Chad,
- 32:27what
- 32:27about
- 32:27you?
- 32:27What's
- 32:27your
- 32:28most
- 32:28overhyped
- 32:28retail
- 32:29technology
- 32:29of
- 32:29the
- 32:29year?
- 32:29I
- 32:30have
- 32:30a
- 32:30feeling
- 32:30you
- 32:30might
- 32:30be
- 32:31going
- 32:31in
- 32:31the
- 32:31same
- 32:31direction
- 32:32I
- 32:32did.
- 32:34I
- 32:34don't
- 32:34know.
- 32:36This
- 32:36is
- 32:36gonna
- 32:37sound
- 32:37like
- 32:37an
- 32:37odd
- 32:37one,
- 32:38given
- 32:38the
- 32:39conversations
- 32:40that
- 32:40we've
- 32:40been
- 32:40having
- 32:41and
- 32:41the
- 32:41fact
- 32:42that
- 32:42I've
- 32:42already
- 32:43given
- 32:43a
- 32:43couple
- 32:44for
- 32:44AI
- 32:44oriented
- 32:45things,
- 32:45but.
- 32:45All
- 32:46right,
- 32:46hear
- 32:46me
- 32:46out,
- 32:46Chris.
- 32:47I
- 32:47think
- 32:47you
- 32:47will
- 32:47agree
- 32:48with
- 32:48me.
- 32:48I
- 32:48think
- 32:48you
- 32:48will
- 32:49agree
- 32:49with
- 32:49me,
- 32:49but
- 32:50we'll
- 32:50see.
- 32:50Okay,
- 32:51Overhyped
- 32:53or
- 32:54let
- 32:54me
- 32:54rephrase
- 32:56ahead.
- 32:58Of
- 32:58the
- 32:58reality.
- 33:00We're
- 33:00too
- 33:00fast
- 33:00on
- 33:01it.
- 33:01Whatever.
- 33:02It's
- 33:02agentic
- 33:03AI
- 33:04commerce,
- 33:04100%.
- 33:05Right.
- 33:05All
- 33:05right,
- 33:05good,
- 33:06good,
- 33:06good.
- 33:07That's
- 33:07mine,
- 33:08too.
- 33:08Mine
- 33:08too.
- 33:09All
- 33:09right.
- 33:10I
- 33:10mean,
- 33:10listen,
- 33:10I
- 33:11know
- 33:11it
- 33:11sounds
- 33:11blasphemous
- 33:12because
- 33:13it,
- 33:13like,
- 33:14listen,
- 33:15it's
- 33:15our
- 33:15future
- 33:16to
- 33:17an
- 33:17extent,
- 33:17full
- 33:18stop.
- 33:18Like,
- 33:18there's
- 33:18no
- 33:18dispute
- 33:19there
- 33:19in
- 33:19terms
- 33:19of
- 33:20where
- 33:20this
- 33:20locomotive
- 33:21is
- 33:21going.
- 33:22It's
- 33:23also
- 33:24anything
- 33:25anyone's
- 33:26talking
- 33:26about.
- 33:26And
- 33:27that's
- 33:27why
- 33:27it
- 33:27scares
- 33:28me,
- 33:28right?
- 33:29Like,
- 33:30we're
- 33:30so
- 33:31early.
- 33:31Like,
- 33:31if
- 33:31you.
- 33:32If
- 33:32you
- 33:32go
- 33:32back
- 33:32and
- 33:33look
- 33:33at
- 33:33the
- 33:33trajectory
- 33:34of
- 33:34headlines
- 33:35just
- 33:35in.
- 33:35In
- 33:35this
- 33:36year
- 33:36alone,
- 33:37right,
- 33:37In
- 33:38March,
- 33:39March,
- 33:39we
- 33:39were
- 33:40talking
- 33:40about
- 33:40Google's
- 33:41new
- 33:41AI
- 33:42shopping
- 33:42tool,
- 33:43and
- 33:44we
- 33:44actually
- 33:45had
- 33:45a
- 33:45couple
- 33:45of
- 33:46crgers
- 33:46on
- 33:47the
- 33:47podcast,
- 33:47and
- 33:47you
- 33:47guys
- 33:47were
- 33:48debating
- 33:48whether
- 33:49it
- 33:49was
- 33:49even
- 33:49being
- 33:50discussed
- 33:51in
- 33:51retailer
- 33:52boardrooms,
- 33:53right?
- 33:53Like
- 33:54Walmart
- 33:54announced
- 33:55Sparky
- 33:55In
- 33:56June
- 33:57in
- 33:57Q2,
- 33:58like,
- 33:59we
- 33:59were
- 33:59talking
- 34:00about
- 34:00being
- 34:00able
- 34:01to
- 34:01Transact
- 34:01directly
- 34:02in
- 34:02ChatGPT,
- 34:03like,
- 34:03integration
- 34:04with
- 34:04Shopify.
- 34:05But
- 34:06then
- 34:06by
- 34:06July,
- 34:07Shopify
- 34:07was
- 34:07already
- 34:08saying,
- 34:08like,
- 34:08we
- 34:08got
- 34:09to
- 34:09put
- 34:09some
- 34:09limits
- 34:09in
- 34:10place
- 34:10and
- 34:10block
- 34:10the
- 34:11bots
- 34:11from
- 34:11making
- 34:12purchases
- 34:12without
- 34:13human
- 34:13review.
- 34:14Right?
- 34:14Like,
- 34:14it's
- 34:15gone
- 34:15so
- 34:16fast
- 34:16from
- 34:16Q1
- 34:17intrigue
- 34:18to
- 34:19Q4
- 34:19Chief
- 34:20AI
- 34:20officers
- 34:21and
- 34:21every.
- 34:24Boardroom
- 34:25like
- 34:25forcing
- 34:26themselves
- 34:26to
- 34:27take
- 34:27a
- 34:27stance
- 34:27and
- 34:28saying
- 34:28they
- 34:28feel
- 34:28behind.
- 34:29Right.
- 34:30And
- 34:30how
- 34:30I
- 34:31know
- 34:31it's
- 34:31gone
- 34:31too
- 34:32far
- 34:32too
- 34:32fast
- 34:33and
- 34:33this
- 34:33I
- 34:33know
- 34:34you'll
- 34:34100%
- 34:34agree
- 34:35with
- 34:35me.
- 34:35Oh
- 34:36my
- 34:36God.
- 34:36You're
- 34:36gonna
- 34:36say
- 34:36what
- 34:37I'm
- 34:37gonna
- 34:37say.
- 34:37No.
- 34:38A
- 34:38hundred
- 34:38percent.
- 34:38Right.
- 34:39Target
- 34:40gave
- 34:40away
- 34:41farm.
- 34:42Yes.
- 34:43Putting
- 34:43its
- 34:44digital
- 34:44experience
- 34:45directly
- 34:45into
- 34:46ChatGPT
- 34:47versus
- 34:47owning
- 34:47it.
- 34:48Right.
- 34:49So
- 34:50I'll
- 34:50end
- 34:50where
- 34:51I
- 34:51started.
- 34:51Right.
- 34:51I
- 34:52cannot
- 34:52and
- 34:52will
- 34:52not
- 34:53minimize
- 34:54the
- 34:54direction
- 34:55and
- 34:55importance
- 34:56of
- 34:56this
- 34:56movement
- 34:56for
- 34:57sure.
- 34:57But
- 34:58the
- 34:58reactions
- 35:00and
- 35:00what
- 35:00consumers
- 35:01are
- 35:01even
- 35:01doing
- 35:02on
- 35:02it
- 35:02as
- 35:02a
- 35:02cat
- 35:03commerce
- 35:03platform,
- 35:04way
- 35:04overhyped
- 35:05in
- 35:05the
- 35:05here
- 35:06and
- 35:06now.
- 35:06O,
- 35:07case
- 35:07closed.
- 35:08Wow.
- 35:09Wow.
- 35:09I
- 35:10mean,
- 35:10you
- 35:10literally
- 35:10said
- 35:11what
- 35:11I
- 35:11was
- 35:11going
- 35:11to
- 35:11say,
- 35:11Chad.
- 35:12Like
- 35:12I'm
- 35:12going
- 35:12to
- 35:12read
- 35:12the
- 35:13notes
- 35:13here
- 35:13verbatim
- 35:14that
- 35:14I
- 35:14had
- 35:14here
- 35:15for
- 35:15the
- 35:15audience
- 35:15because
- 35:16like
- 35:16you
- 35:16literally
- 35:17said
- 35:17what
- 35:17I
- 35:17said,
- 35:17like
- 35:17I,
- 35:18I
- 35:18picked
- 35:18agentic
- 35:19AI
- 35:19too.
- 35:19So
- 35:19yes,
- 35:20a
- 35:20technology
- 35:20can
- 35:21be
- 35:21the
- 35:21technology
- 35:21of
- 35:22the
- 35:22year,
- 35:22but
- 35:22also
- 35:22be
- 35:23overhyped
- 35:23at
- 35:23the
- 35:24same
- 35:24time.
- 35:24And
- 35:25particularly
- 35:25it's
- 35:25the
- 35:25consumer
- 35:26facing
- 35:26side
- 35:26of
- 35:26agentic
- 35:27AI
- 35:27that's
- 35:27overhyped.
- 35:28And
- 35:28to
- 35:28me,
- 35:29the
- 35:29number,
- 35:29the
- 35:30number
- 35:30one
- 35:30experiment
- 35:30that
- 35:31was
- 35:31the
- 35:31proof
- 35:31point
- 35:31for
- 35:32that
- 35:32to
- 35:32me
- 35:32was
- 35:33what
- 35:33you
- 35:33said.
- 35:33Target
- 35:34putting
- 35:34its
- 35:34app
- 35:35directly
- 35:36in
- 35:36the
- 35:36interface
- 35:37during
- 35:38peak.
- 35:38Two
- 35:38days
- 35:39before
- 35:39peak.
- 35:40That
- 35:40shows
- 35:40me
- 35:40that
- 35:41people
- 35:41are
- 35:42right.
- 35:42Two
- 35:42days
- 35:42before
- 35:43peak,
- 35:43that
- 35:43there's
- 35:44no
- 35:44reason
- 35:44to
- 35:44do
- 35:44that.
- 35:45Absolutely
- 35:45none,
- 35:45strategically.
- 35:46And
- 35:46it
- 35:47shows
- 35:47me
- 35:47that
- 35:47retailer.
- 35:48And
- 35:48then
- 35:48there
- 35:48were
- 35:48a
- 35:49flood
- 35:49of
- 35:49announcements
- 35:49after
- 35:49that.
- 35:50So
- 35:50I
- 35:50don't
- 35:50want
- 35:50to
- 35:50just
- 35:50single
- 35:51out
- 35:51Target
- 35:51because
- 35:51like,
- 35:52you
- 35:52know,
- 35:52I
- 35:52probably
- 35:52have
- 35:53that
- 35:53reputation
- 35:53to
- 35:53some
- 35:53degree.
- 35:54I
- 35:54don't
- 35:54want
- 35:54to
- 35:54do
- 35:54that.
- 35:55There
- 35:55are
- 35:55a
- 35:55lot
- 35:55of
- 35:55retailers
- 35:56that
- 35:56have
- 35:56followed
- 35:56suit
- 35:56on
- 35:57that,
- 35:57that
- 35:57type
- 35:57of
- 35:57thing,
- 35:58you
- 35:58know,
- 35:58and,
- 35:59and
- 35:59it
- 35:59shows
- 35:59me
- 36:00that
- 36:00there's
- 36:00kind
- 36:00of
- 36:00digging
- 36:01around
- 36:01in
- 36:01the
- 36:01dark
- 36:01without
- 36:01a
- 36:02flashlight
- 36:02and
- 36:02everyone,
- 36:03I
- 36:03agree
- 36:03with
- 36:03you,
- 36:03Chad.
- 36:04Everyone
- 36:05just
- 36:05needs
- 36:05to
- 36:06take
- 36:06a
- 36:06breath,
- 36:07slow
- 36:07down,
- 36:08decide
- 36:08who
- 36:08they
- 36:09are
- 36:09strategically
- 36:09and
- 36:10what's
- 36:10most
- 36:10important
- 36:10to
- 36:11them
- 36:11in
- 36:11terms
- 36:11of
- 36:12allocating
- 36:12their
- 36:13resources.
- 36:13But,
- 36:14and
- 36:14I
- 36:14don't.
- 36:14And
- 36:15do
- 36:15you
- 36:15want
- 36:15to
- 36:15jump
- 36:15in
- 36:15here,
- 36:16you
- 36:17guys?
- 36:17I
- 36:17think
- 36:18I,
- 36:18I
- 36:18understand
- 36:19the
- 36:19points
- 36:19of
- 36:20view.
- 36:20I
- 36:21do
- 36:21think
- 36:21that
- 36:22there's
- 36:22prudence
- 36:23that
- 36:23needs
- 36:24to
- 36:24be
- 36:24applied
- 36:24to
- 36:25like
- 36:25what
- 36:25is
- 36:26the
- 36:26right
- 36:26move,
- 36:26what's
- 36:27the
- 36:27strategy?
- 36:28I
- 36:28think
- 36:28people
- 36:29personally
- 36:30don't,
- 36:30I
- 36:31don't
- 36:31think
- 36:31we
- 36:31understand
- 36:32all
- 36:32of
- 36:32the
- 36:33facets
- 36:33of
- 36:34this.
- 36:34So
- 36:34I
- 36:34think
- 36:35to
- 36:35go
- 36:36after
- 36:37Target,
- 36:38any
- 36:38retailer
- 36:39who
- 36:39is
- 36:39experimenting
- 36:40in
- 36:40this
- 36:40way,
- 36:41to
- 36:41me,
- 36:42without
- 36:43us
- 36:43being
- 36:43able
- 36:44to
- 36:44see
- 36:44the
- 36:45long
- 36:45tail
- 36:45effect
- 36:46of
- 36:46what,
- 36:46like
- 36:46my
- 36:47whole
- 36:47thing
- 36:47is
- 36:47like
- 36:48everybody's
- 36:48experimenting
- 36:49right
- 36:49now.
- 36:50Yes,
- 36:50There.
- 36:50Everybody's
- 36:51going
- 36:51into
- 36:51the
- 36:51dark
- 36:52without
- 36:52a
- 36:52flashlight
- 36:53right
- 36:53now.
- 36:53I
- 36:53think
- 36:53that
- 36:54you
- 36:54have
- 36:54to
- 36:54test
- 36:55and
- 36:55figure
- 36:55out
- 36:56what
- 36:56reasons
- 36:57there
- 36:57were
- 36:58to
- 36:58make
- 36:58the
- 36:58moves
- 36:59that
- 36:59they
- 36:59did,
- 36:59because
- 37:00Target's
- 37:00not
- 37:00the
- 37:00only
- 37:00one
- 37:01doing
- 37:01it.
- 37:02They,
- 37:02they
- 37:02maybe
- 37:03were
- 37:03looking
- 37:03at,
- 37:04what
- 37:04are
- 37:04Walmart,
- 37:04what's
- 37:05Walmart
- 37:05doing?
- 37:05And
- 37:06do
- 37:06we
- 37:06want
- 37:06to
- 37:06do
- 37:06the
- 37:06opposite
- 37:07of
- 37:07that
- 37:07so
- 37:07that
- 37:08we
- 37:08can
- 37:08test
- 37:08and
- 37:09see
- 37:09if
- 37:09this
- 37:09works?
- 37:10And
- 37:10again,
- 37:11I
- 37:11think,
- 37:11I
- 37:11think
- 37:12we're
- 37:12giving
- 37:12too
- 37:13much
- 37:13credit.
- 37:14And
- 37:14not
- 37:15that
- 37:15it's,
- 37:15it's
- 37:16your
- 37:16fault
- 37:16or
- 37:16anyone's
- 37:17fault,
- 37:17but
- 37:17I
- 37:17think
- 37:17Target
- 37:18put
- 37:18that
- 37:18out
- 37:18as
- 37:19a
- 37:19we
- 37:19and
- 37:20you
- 37:20said
- 37:20it,
- 37:20Chris.
- 37:20This
- 37:20is
- 37:20a
- 37:21PR
- 37:21move.
- 37:21They're
- 37:21talking
- 37:22about
- 37:22getting
- 37:22involved
- 37:23so
- 37:23that
- 37:23they
- 37:23can
- 37:23get
- 37:23credit
- 37:24for
- 37:24testing
- 37:24AI
- 37:25but
- 37:25it's
- 37:25still
- 37:26in
- 37:26beta.
- 37:26They're
- 37:26not
- 37:27going
- 37:27live
- 37:27with
- 37:27it
- 37:27to
- 37:28the
- 37:28same
- 37:28extent
- 37:28that
- 37:28Walmart
- 37:29did.
- 37:29So
- 37:29I
- 37:29think
- 37:31we
- 37:31can't
- 37:31punish
- 37:32people
- 37:32right
- 37:32now
- 37:32for
- 37:33testing
- 37:34a
- 37:34variety
- 37:35of
- 37:35different
- 37:35methods
- 37:36of
- 37:36attacking
- 37:37this
- 37:37very,
- 37:37very
- 37:38new
- 37:39way
- 37:39of
- 37:39doing
- 37:40commerce.
- 37:40So
- 37:41that's
- 37:41my
- 37:41only
- 37:41thing
- 37:41is
- 37:42that
- 37:42I,
- 37:43I
- 37:43agree.
- 37:44Slow
- 37:44the
- 37:44roll.
- 37:45That's
- 37:45fine.
- 37:46But
- 37:47also,
- 37:48everybody's
- 37:48gonna
- 37:49have
- 37:49to
- 37:49test
- 37:49and
- 37:49learn
- 37:50for
- 37:50a
- 37:50little
- 37:50while
- 37:50till
- 37:50they
- 37:50figure
- 37:51out
- 37:51what
- 37:51the
- 37:51right
- 37:51move
- 37:51is.
- 37:52So.
- 37:53Yeah,
- 37:53but
- 37:53I
- 37:53don't
- 37:54know.
- 37:54But
- 37:54with
- 37:54that
- 37:55said,
- 37:55I
- 37:55mean
- 37:55that
- 37:55part
- 37:55of
- 37:55the
- 37:55reason
- 37:55we
- 37:56started
- 37:56the
- 37:56show
- 37:56is
- 37:56to
- 37:56say
- 37:57that
- 37:57not
- 37:57all
- 37:57experiments
- 37:57are
- 37:58good
- 37:58experiments.
- 37:58And
- 37:59sometimes
- 37:59we
- 37:59hear
- 37:59the
- 38:00phrase
- 38:00we're
- 38:00experimenting
- 38:01as
- 38:01the
- 38:01catch
- 38:01all
- 38:01for,
- 38:01like,
- 38:02we
- 38:02made
- 38:02a
- 38:02good
- 38:02decision
- 38:03when
- 38:03in
- 38:03reality
- 38:04it
- 38:04might
- 38:04not
- 38:04be
- 38:04a
- 38:04good
- 38:04experiment.
- 38:05So,
- 38:05Chad,
- 38:05I'm
- 38:05curious,
- 38:06last
- 38:06word
- 38:06here.
- 38:07How
- 38:07do
- 38:07you,
- 38:08how
- 38:08do
- 38:08you
- 38:08reconcile
- 38:09the
- 38:09conversation?
- 38:09Yeah,
- 38:10I
- 38:10mean,
- 38:10I'll,
- 38:10I'll
- 38:10reconcile
- 38:11that.
- 38:11So
- 38:12I
- 38:12completely
- 38:13agree.
- 38:13Right.
- 38:13Which
- 38:13is
- 38:14why
- 38:14I
- 38:14tried
- 38:14to
- 38:14caveat
- 38:15in
- 38:15terms
- 38:15of,
- 38:15like,
- 38:16this
- 38:17is
- 38:18overhyped
- 38:19now
- 38:20in
- 38:20terms
- 38:20of
- 38:21its
- 38:21effect.
- 38:22Now
- 38:22you
- 38:23look
- 38:23at
- 38:23some
- 38:23of
- 38:23the
- 38:23numbers,
- 38:24even
- 38:24from
- 38:24Black
- 38:24Friday,
- 38:25and,
- 38:25like,
- 38:26they're
- 38:26not
- 38:26even
- 38:27as
- 38:27impactful
- 38:28as
- 38:28I
- 38:28would
- 38:28have
- 38:28expected
- 38:29some
- 38:29of
- 38:29them
- 38:29to
- 38:29be.
- 38:30Right.
- 38:30Compare
- 38:31that
- 38:31to,
- 38:32you
- 38:32know,
- 38:33like,
- 38:34smart
- 38:34carts.
- 38:34Right.
- 38:35We've
- 38:35been
- 38:35talking
- 38:35about
- 38:36smart
- 38:36carts
- 38:36for,
- 38:37I
- 38:37don't
- 38:37know
- 38:38what
- 38:38was
- 38:38the
- 38:38first
- 38:38advent
- 38:39of
- 38:39when
- 38:39that
- 38:39came
- 38:39out?
- 38:39Maybe
- 38:40two
- 38:40years
- 38:40ago,
- 38:41three
- 38:41years
- 38:41ago.
- 38:41I
- 38:42don't
- 38:42know.
- 38:42Whatever
- 38:42it
- 38:42is,
- 38:42in
- 38:43reality,
- 38:43it's
- 38:43like
- 38:4330
- 38:44years,
- 38:44but
- 38:44yeah,
- 38:45yeah.
- 38:45And
- 38:46you're
- 38:46giving
- 38:46that
- 38:46overhyped
- 38:47in
- 38:472025,
- 38:48which
- 38:49means
- 38:49there
- 38:49has
- 38:49been
- 38:50testing.
- 38:50There
- 38:50has
- 38:51been,
- 38:51but
- 38:51people
- 38:51have
- 38:52dabbled
- 38:52with
- 38:52that.
- 38:53It's
- 38:53still
- 38:54kind
- 38:54of
- 38:54sitting
- 38:54there
- 38:55and
- 38:55like,
- 38:55okay,
- 38:55it
- 38:55didn't
- 38:56work.
- 38:56We
- 38:56are
- 38:57in
- 38:57barely
- 38:57the
- 38:58first
- 38:58inning
- 38:58of
- 38:59this
- 38:59technology
- 39:00and
- 39:00people
- 39:01absolutely
- 39:01should
- 39:02be
- 39:02testing
- 39:03against
- 39:03it.
- 39:03But
- 39:04just
- 39:04how
- 39:05I
- 39:05hear
- 39:05the
- 39:05conversations
- 39:06develop
- 39:07in
- 39:07terms
- 39:07of
- 39:08the
- 39:08be
- 39:08all,
- 39:08end
- 39:08all
- 39:09now.
- 39:09Right,
- 39:10Like,
- 39:10I
- 39:10agree
- 39:11with
- 39:11you,
- 39:11Chris,
- 39:11how
- 39:11we
- 39:12said
- 39:12it,
- 39:12like,
- 39:12let's
- 39:12take
- 39:12a
- 39:12pause,
- 39:13let's
- 39:13take
- 39:13a
- 39:13breath,
- 39:14let's
- 39:15test,
- 39:15let's
- 39:16learn.
- 39:17This
- 39:17is
- 39:17an
- 39:18incredibly
- 39:18ambiguous
- 39:19space,
- 39:20so
- 39:20let's
- 39:20treat
- 39:20it
- 39:21like
- 39:21that
- 39:21versus
- 39:21diving
- 39:22in
- 39:22headfirst.
- 39:23Okay,
- 39:23let's
- 39:24go
- 39:24and
- 39:24move
- 39:25on
- 39:25to
- 39:25retail
- 39:26headline
- 39:27you
- 39:27most
- 39:27want
- 39:28to
- 39:28see
- 39:28turned
- 39:29into
- 39:29a
- 39:29movie.
- 39:30Chris,
- 39:30this
- 39:31is
- 39:31one
- 39:31of
- 39:31your
- 39:31favorite
- 39:32categories,
- 39:32so
- 39:32I'm
- 39:33going
- 39:33to
- 39:33go
- 39:33to
- 39:33you
- 39:33first.
- 39:33Which.
- 39:34Which
- 39:34headline
- 39:35did
- 39:35you
- 39:36most
- 39:36want
- 39:36to
- 39:36see
- 39:37on
- 39:37the
- 39:37big
- 39:37screen
- 39:38this
- 39:38year?
- 39:39Yeah,
- 39:39well,
- 39:40the
- 39:40obvious
- 39:40answer
- 39:41for
- 39:41me
- 39:41is
- 39:41Red
- 39:41blood
- 39:41and
- 39:42khaki,
- 39:42the
- 39:42hubris
- 39:43that
- 39:43destroyed
- 39:43a
- 39:43once
- 39:44proud
- 39:44brand.
- 39:44But
- 39:44I'm
- 39:45not
- 39:45going
- 39:45to
- 39:45go
- 39:45there,
- 39:45actually.
- 39:45Believe
- 39:46it
- 39:46or
- 39:46not,
- 39:46I'm
- 39:46going
- 39:46to
- 39:47go
- 39:47with
- 39:47the
- 39:48headline
- 39:48that
- 39:48she
- 39:49and
- 39:49made
- 39:49its
- 39:50first
- 39:50move
- 39:50into
- 39:50physical
- 39:51retail
- 39:51in
- 39:51Paris.
- 39:52Because
- 39:53that
- 39:53did
- 39:53not
- 39:53go
- 39:53well.
- 39:54There
- 39:54was
- 39:54a
- 39:54lot
- 39:54of
- 39:54drama
- 39:55related
- 39:55to
- 39:56that
- 39:56announcement.
- 39:56And
- 39:57so
- 39:57the
- 39:57title
- 39:57of
- 39:57this
- 39:58film,
- 39:58man,
- 39:58is
- 39:58she
- 39:59in
- 39:59Sac
- 40:00Les
- 40:00Bleu.
- 40:01And,
- 40:02you
- 40:02know,
- 40:02and.
- 40:03And
- 40:03the
- 40:03person
- 40:03that
- 40:04would
- 40:04play
- 40:04the
- 40:05lead
- 40:05is
- 40:05my
- 40:05favorite
- 40:06favorite
- 40:07French
- 40:07actress,
- 40:07the
- 40:08Bond
- 40:08girl,
- 40:08Lia
- 40:08Sedo.
- 40:09And
- 40:09she
- 40:10would
- 40:10take
- 40:10up
- 40:10the
- 40:10cause
- 40:11in
- 40:11this
- 40:11film,
- 40:12leading
- 40:12the
- 40:12protesters
- 40:13who
- 40:13are
- 40:13up
- 40:13in
- 40:14arms
- 40:14over
- 40:14the
- 40:14whole
- 40:15she
- 40:15and
- 40:16thing
- 40:16in
- 40:16Paris.
- 40:16That.
- 40:17That's
- 40:17my
- 40:17movie
- 40:17of
- 40:18the
- 40:18year.
- 40:19Oh,
- 40:19my
- 40:19God.
- 40:21I
- 40:21would
- 40:21go
- 40:21to
- 40:21see
- 40:21that
- 40:21for
- 40:22sure.
- 40:23Chad,
- 40:23what
- 40:24is
- 40:24your
- 40:24movie,
- 40:25your
- 40:26retail
- 40:26headline
- 40:27of
- 40:27the
- 40:27year
- 40:27you'd
- 40:27most
- 40:27like
- 40:28to
- 40:28see
- 40:28turned
- 40:28into
- 40:28a
- 40:28movie?
- 40:29I
- 40:30understand
- 40:30why
- 40:30you
- 40:30love
- 40:31this,
- 40:31this
- 40:31omni
- 40:32so
- 40:32much,
- 40:32Chris.
- 40:33All
- 40:34right,
- 40:35I
- 40:35looked
- 40:35at
- 40:36a
- 40:36few
- 40:36different
- 40:36ways
- 40:37that
- 40:37this
- 40:37was
- 40:37described
- 40:38in
- 40:38the
- 40:38press
- 40:39to
- 40:39pick
- 40:40what
- 40:40was
- 40:41the
- 40:41best
- 40:42kind
- 40:42of
- 40:42movie
- 40:43teaser
- 40:44in
- 40:44the
- 40:44end.
- 40:44I
- 40:44like
- 40:45how
- 40:45the
- 40:45Wall
- 40:45Street
- 40:45Journal
- 40:46put
- 40:46it.
- 40:47I
- 40:48tried
- 40:48the
- 40:48robot
- 40:49that's
- 40:49coming
- 40:49to
- 40:49live
- 40:50with
- 40:50you.
- 40:50It's
- 40:51still
- 40:51part
- 40:52human.
- 40:54Followed
- 40:54by
- 40:55a
- 40:56futurism
- 40:56did
- 40:57$20,000
- 40:58robot
- 40:59servant
- 40:59comes
- 41:00major
- 41:00catch.
- 41:01Of
- 41:01course,
- 41:02we're
- 41:02talking
- 41:02about
- 41:03Neo,
- 41:03the
- 41:04chore
- 41:04robot.
- 41:05Oh,
- 41:06yeah.
- 41:06I
- 41:06mean,
- 41:06chore
- 41:07robot
- 41:07fails
- 41:08make.
- 41:08Yeah,
- 41:09Chore
- 41:09robot
- 41:10fails
- 41:10make
- 41:10for
- 41:11just
- 41:11amazing
- 41:12video
- 41:12content.
- 41:14But,
- 41:14you
- 41:14know,
- 41:14for
- 41:15me,
- 41:15this
- 41:15turns
- 41:15into
- 41:16a
- 41:16thriller
- 41:17horror,
- 41:18kind
- 41:19of
- 41:19based
- 41:19on
- 41:20the
- 41:20CEO's
- 41:21own
- 41:21statement,
- 41:21right?
- 41:22Like,
- 41:22if
- 41:22we
- 41:22don't
- 41:22have
- 41:23your
- 41:23data,
- 41:23we
- 41:23can't
- 41:24make
- 41:24the
- 41:24product
- 41:24better.
- 41:25Right.
- 41:25Like,
- 41:25there's
- 41:26a
- 41:26human
- 41:26on
- 41:26the
- 41:27other
- 41:27side
- 41:27of
- 41:27those
- 41:28doughy
- 41:28robotic
- 41:29eyes.
- 41:29Like,
- 41:30dear
- 41:30God,
- 41:31this
- 41:31is
- 41:32exactly
- 41:32the
- 41:32stuff
- 41:33that
- 41:34Black
- 41:34Mirror
- 41:34episodes
- 41:35are
- 41:35made
- 41:35of.
- 41:36Movies
- 41:36like,
- 41:37Megan,
- 41:37my
- 41:38favorite
- 41:38genre
- 41:39of
- 41:39like,
- 41:39human
- 41:40versus
- 41:40Machine.
- 41:41Like,
- 41:41I'm
- 41:42in
- 41:42for
- 41:42that.
- 41:43Oh,
- 41:43my
- 41:43God,
- 41:43I
- 41:44love
- 41:44that
- 41:44movie.
- 41:45And
- 41:45it
- 41:45would
- 41:45be
- 41:45absolutely
- 41:46terrifying.
- 41:46It
- 41:46already
- 41:47is
- 41:47just
- 41:47as
- 41:48it
- 41:48is.
- 41:48So,
- 41:49I
- 41:49mean,
- 41:49imagine
- 41:50what
- 41:50Hollywood
- 41:50would
- 41:51do
- 41:51to
- 41:51that.
- 41:51I'm
- 41:52gonna
- 41:52close
- 41:52it
- 41:53out
- 41:53with
- 41:53my.
- 41:54My
- 41:55movie
- 41:55that
- 41:55I
- 41:55want
- 41:55to
- 41:56see.
- 41:56There's
- 41:56two
- 41:57headlines
- 41:57that
- 41:57captured
- 41:58my
- 41:58movie
- 41:59title.
- 42:00The
- 42:00first
- 42:00one
- 42:00is
- 42:00the
- 42:01Kohl's
- 42:01Ashley
- 42:01Buchanan
- 42:02investigation,
- 42:03the
- 42:03Cole's
- 42:04CEO
- 42:04leaving
- 42:05and
- 42:06the
- 42:06Wall
- 42:06street
- 42:06or
- 42:07the
- 42:07I
- 42:07think
- 42:07it
- 42:07was
- 42:07Washington
- 42:08Post
- 42:08article
- 42:08that
- 42:08came
- 42:09out
- 42:09about
- 42:09that,
- 42:10which
- 42:10I
- 42:10feel
- 42:10like
- 42:11would
- 42:11make
- 42:11for
- 42:11a
- 42:12great
- 42:13probably
- 42:13not
- 42:13movie.
- 42:14We're
- 42:14really
- 42:14probably
- 42:14talking
- 42:15like
- 42:15made
- 42:16for
- 42:16TV
- 42:16movie
- 42:17on
- 42:17Netflix
- 42:17direct
- 42:18to
- 42:18streaming
- 42:18or
- 42:19something.
- 42:19But
- 42:19either
- 42:20that
- 42:20whole,
- 42:21like
- 42:22the
- 42:22reading
- 42:23that
- 42:23article,
- 42:24it
- 42:24felt
- 42:24like
- 42:25you
- 42:25were
- 42:25reading
- 42:26straight
- 42:26from
- 42:27like
- 42:27a
- 42:27romance
- 42:28novel
- 42:28where
- 42:29things
- 42:29went
- 42:29awry
- 42:31or
- 42:32the
- 42:32Kroger
- 42:32CEO
- 42:33mysteriously
- 42:34getting
- 42:34fired.
- 42:35Like,
- 42:35I
- 42:35think
- 42:35that
- 42:35there's
- 42:36a
- 42:36lot
- 42:36of
- 42:36intrigue
- 42:37and
- 42:37mystery
- 42:38that
- 42:38are
- 42:38happening
- 42:39and
- 42:39no
- 42:39one
- 42:40really
- 42:40knows
- 42:40what
- 42:40happens.
- 42:41So
- 42:41it's
- 42:41like
- 42:42Unsolved
- 42:42Mysteries
- 42:43meets
- 42:43Danielle
- 42:44Steele
- 42:45for
- 42:45the
- 42:45Ashley
- 42:45Buchanan
- 42:46one.
- 42:46And.
- 42:47And
- 42:47just
- 42:47straight
- 42:48up
- 42:48Unsolved
- 42:48Mysteries
- 42:49for
- 42:49the.
- 42:50The
- 42:50Kroger
- 42:51CEO.
- 42:51Yeah,
- 42:52that
- 42:52Ashley
- 42:53Buchanan
- 42:53one's
- 42:53good.
- 42:53And
- 42:53like
- 42:54coffee
- 42:54beans
- 42:54and
- 42:54favors
- 42:55would
- 42:55be
- 42:55my
- 42:55title
- 42:56for
- 42:56that
- 42:56one.
- 42:56Producer
- 42:57Ella,
- 42:57let's
- 42:58bring
- 42:58you
- 42:58in
- 42:58here.
- 42:59Which.
- 42:59Which
- 42:59of
- 43:00these.
- 43:00Which
- 43:00of
- 43:00these
- 43:01three
- 43:01movie
- 43:01choices,
- 43:02which
- 43:02of
- 43:03these
- 43:03three
- 43:03headlines
- 43:03that
- 43:03we
- 43:03could
- 43:04turn
- 43:04into
- 43:04a
- 43:04movie
- 43:04or
- 43:05actually
- 43:05four,
- 43:05because
- 43:05Anne
- 43:05gave
- 43:06us
- 43:06two.
- 43:06Which
- 43:06movie
- 43:07would
- 43:07you
- 43:07most
- 43:07like
- 43:07to
- 43:07see?
- 43:08I'm
- 43:08curious.
- 43:08Producer
- 43:09ELLA
- 43:09I'm
- 43:09totally
- 43:10going
- 43:10with
- 43:10Chad
- 43:10on
- 43:10this.
- 43:11Like
- 43:11the
- 43:11Megan
- 43:12the
- 43:12Robot
- 43:13robots.
- 43:14Totally.
- 43:15Would
- 43:15be
- 43:15terrifying,
- 43:16but
- 43:17Hollywood,
- 43:18they'd
- 43:18eat
- 43:18it
- 43:18up.
- 43:18Right,
- 43:19right,
- 43:19right.
- 43:19And
- 43:19it's
- 43:20probably
- 43:20already
- 43:20in
- 43:20production.
- 43:21It's
- 43:21definitely
- 43:21in
- 43:21pre
- 43:21production.
- 43:22Somebody's
- 43:22thinking
- 43:22about
- 43:23it
- 43:23right
- 43:23now.
- 43:23Without
- 43:24a
- 43:24doubt.
- 43:24What
- 43:24do
- 43:25you
- 43:25call
- 43:25it
- 43:25if
- 43:25you
- 43:26actually
- 43:26get
- 43:26to
- 43:27win
- 43:27an
- 43:27Omni
- 43:28and
- 43:28an
- 43:28Oscar
- 43:29and
- 43:30like,
- 43:30what
- 43:30happened?
- 43:31Like,
- 43:31what
- 43:31is
- 43:31Santa
- 43:32and
- 43:32title?
- 43:32But
- 43:32you
- 43:33should
- 43:33add
- 43:33Omni
- 43:33to
- 43:34that
- 43:34rank.
- 43:34We
- 43:34should.
- 43:34The
- 43:35aspiring
- 43:35scriptwriter
- 43:36in
- 43:36me
- 43:36may
- 43:36one
- 43:36day
- 43:36want
- 43:37to
- 43:37figure
- 43:37out
- 43:38exactly
- 43:38what
- 43:38that's
- 43:38like.
- 43:39All
- 43:39right,
- 43:40Best
- 43:40strategic
- 43:41move
- 43:41from
- 43:41a
- 43:41struggling
- 43:42retailer.
- 43:42And
- 43:42let's
- 43:43go
- 43:43to
- 43:43you
- 43:43first.
- 43:44I
- 43:45picked
- 43:45Macy's
- 43:46for
- 43:46this
- 43:46one.
- 43:46I
- 43:47thought
- 43:47that
- 43:47they
- 43:48closed
- 43:48down
- 43:49a
- 43:49lot
- 43:49of
- 43:49their
- 43:49small
- 43:49format
- 43:50stores.
- 43:50They
- 43:51seem
- 43:51to
- 43:51really
- 43:51be
- 43:52shifting
- 43:52focus
- 43:52again
- 43:53this
- 43:53year
- 43:53on
- 43:54what
- 43:54makes
- 43:55Macy's
- 43:55Macy's
- 43:56and
- 43:56how
- 43:56to
- 43:56figure
- 43:57out
- 43:57how
- 43:57to
- 43:57get
- 43:57people
- 43:58back
- 43:58into
- 43:58the
- 43:58store.
- 44:00And
- 44:00the
- 44:00second
- 44:01part
- 44:01of
- 44:01that
- 44:01would
- 44:01again
- 44:02be
- 44:03the
- 44:03emphasis
- 44:04that
- 44:04they
- 44:04put
- 44:04on
- 44:04their
- 44:04own
- 44:05brands
- 44:05and
- 44:06high
- 44:06style
- 44:07and
- 44:07really
- 44:08well
- 44:08executed
- 44:09fashion
- 44:10across
- 44:10their
- 44:10on
- 44:1134th
- 44:11brands
- 44:12and
- 44:12the
- 44:13collaborations
- 44:13that
- 44:13they
- 44:14did
- 44:14for
- 44:14the
- 44:14Inc
- 44:15Brand,
- 44:15which
- 44:16had
- 44:16its
- 44:1650th
- 44:16anniversary
- 44:17this
- 44:17year.
- 44:17Like,
- 44:17I
- 44:18think
- 44:18that
- 44:19we
- 44:19just
- 44:19awarded
- 44:20Emily
- 44:20Arusha
- 44:20Hillake,
- 44:21the
- 44:21head
- 44:22of
- 44:22the
- 44:22SVP
- 44:22of
- 44:22private
- 44:23brands,
- 44:23the
- 44:24Omnistar
- 44:24last
- 44:24week
- 44:25for
- 44:26this
- 44:26exact
- 44:27type
- 44:27of
- 44:27work.
- 44:27And
- 44:27I
- 44:27think
- 44:28they're,
- 44:28they're
- 44:28just,
- 44:28they're
- 44:29giving
- 44:29people
- 44:30a
- 44:30reason
- 44:30to
- 44:30go
- 44:31back
- 44:31to
- 44:31Macy's
- 44:32by
- 44:32tightening
- 44:33the
- 44:33belt,
- 44:34eliminating
- 44:35some
- 44:35of
- 44:35the,
- 44:35the
- 44:35waste
- 44:36that
- 44:36was
- 44:36happening
- 44:37there
- 44:37and
- 44:37really
- 44:37putting
- 44:38their
- 44:38focus
- 44:38into
- 44:39those
- 44:39core
- 44:39stores
- 44:40that
- 44:40they're,
- 44:41that
- 44:41they're
- 44:41going
- 44:42to
- 44:42move
- 44:42forward
- 44:42with.
- 44:43So
- 44:43I'm
- 44:43giving
- 44:44it
- 44:44to
- 44:44Macy's.
- 44:45Yeah.
- 44:45You
- 44:45know,
- 44:46funny
- 44:46enough,
- 44:46so
- 44:46am
- 44:46I.
- 44:47So
- 44:47am
- 44:47I.
- 44:47And
- 44:48yeah,
- 44:48and,
- 44:49and
- 44:49you
- 44:49know,
- 44:49I
- 44:50think
- 44:50if
- 44:50I've
- 44:50been
- 44:50hard
- 44:50on
- 44:51Costco,
- 44:51I've
- 44:51been
- 44:51really
- 44:51hard
- 44:51on
- 44:52Macy's
- 44:52over
- 44:52there
- 44:52the
- 44:52past
- 44:52few
- 44:53years.
- 44:53So
- 44:53like.
- 44:53But
- 44:54I'm
- 44:54actually
- 44:54starting
- 44:54to
- 44:54like
- 44:54Tony
- 44:55Spring.
- 44:55They
- 44:55just
- 44:55come
- 44:56off
- 44:56their
- 44:56best,
- 44:56they
- 44:57just
- 44:57came
- 44:57off
- 44:57their
- 44:57best
- 44:58quarter
- 44:58in
- 44:58the
- 44:59last
- 44:59three
- 44:59years
- 45:00and
- 45:00it
- 45:00was
- 45:00positive
- 45:01growth.
- 45:01So
- 45:01that's
- 45:01saying
- 45:01something.
- 45:02But
- 45:02I
- 45:03like
- 45:03how
- 45:03he's
- 45:03focusing
- 45:03on
- 45:03the
- 45:04store
- 45:04experience
- 45:04too.
- 45:04Like
- 45:05improve.
- 45:05Like
- 45:05he's
- 45:06basically
- 45:07putting
- 45:07money
- 45:07or
- 45:07investment
- 45:08towards
- 45:08improving
- 45:09things
- 45:09like
- 45:09the
- 45:09amount
- 45:10of
- 45:10service
- 45:10being
- 45:10deployed
- 45:11in
- 45:11the
- 45:11shoe
- 45:11area,
- 45:11the
- 45:12things
- 45:12that
- 45:12are
- 45:13part
- 45:13and
- 45:13parcel
- 45:14differentiators
- 45:14for
- 45:15Macy's
- 45:15and
- 45:15trying
- 45:15to
- 45:16increase
- 45:16the
- 45:17allure
- 45:17of
- 45:17the
- 45:17store
- 45:18experience
- 45:18in
- 45:18what
- 45:18matters.
- 45:19And
- 45:19so
- 45:19that's
- 45:20your
- 45:20advantage.
- 45:20That's
- 45:21where
- 45:21you
- 45:21should
- 45:21be
- 45:21investing.
- 45:21So
- 45:22I
- 45:22give
- 45:22him
- 45:22a
- 45:22lot
- 45:22of
- 45:22credit
- 45:23for
- 45:23doing
- 45:23that.
- 45:24And,
- 45:24and
- 45:25you
- 45:25know,
- 45:25it's
- 45:25not
- 45:25something
- 45:26that
- 45:26is
- 45:26that
- 45:26easy
- 45:26to
- 45:26do.
- 45:27His
- 45:27predecessor
- 45:27wasn't
- 45:27able
- 45:28to
- 45:28do
- 45:28it.
- 45:28So.
- 45:28Yeah,
- 45:28I
- 45:29100
- 45:29agree.
- 45:30Chad,
- 45:30what
- 45:31about
- 45:31you.
- 45:33Here?
- 45:34This
- 45:34one
- 45:34is
- 45:34like
- 45:34tailor
- 45:35made
- 45:35for
- 45:35you.
- 45:36Yeah,
- 45:36I'm
- 45:37not,
- 45:37I'm
- 45:37not
- 45:37gonna
- 45:37round
- 45:37it
- 45:38out
- 45:38with
- 45:38the
- 45:38trifecta
- 45:39here.
- 45:39So
- 45:40we
- 45:40didn't
- 45:40go
- 45:41unanimous
- 45:41on
- 45:41this
- 45:42one,
- 45:42but
- 45:42I
- 45:43did
- 45:43go
- 45:43with
- 45:44a
- 45:44marketing
- 45:45spin.
- 45:46Right?
- 45:46So
- 45:47okay,
- 45:48headline
- 45:50was
- 45:50gaps
- 45:51Viral
- 45:52milkshake
- 45:53denim
- 45:53ad
- 45:54with
- 45:54cat's
- 45:55ey
- 45:55is
- 45:56right.
- 45:57And
- 45:57I
- 45:57say
- 45:57that
- 45:58because
- 45:58that's
- 45:59a
- 45:59microcosm
- 46:00for
- 46:00Gap
- 46:01being
- 46:01back
- 46:02in
- 46:02the
- 46:02cultural
- 46:03conversation.
- 46:04Right.
- 46:04Song,
- 46:05dance
- 46:05and
- 46:06celebrating
- 46:06a
- 46:07pant
- 46:07fabric.
- 46:07Just
- 46:08like
- 46:08I
- 46:08remember
- 46:08in
- 46:08the
- 46:0990s,
- 46:09right.
- 46:11Interest
- 46:11in
- 46:11the
- 46:12brand
- 46:12is
- 46:12high.
- 46:13Like
- 46:13comp
- 46:14sales
- 46:14were
- 46:15up
- 46:167%
- 46:17in
- 46:17Q3.
- 46:19Doubling
- 46:21analysts
- 46:21expectations.
- 46:23Listen,
- 46:23an
- 46:23ad
- 46:24campaign
- 46:24does
- 46:24not
- 46:24make
- 46:25a
- 46:25brand.
- 46:25Like
- 46:25it's
- 46:26not
- 46:26enough.
- 46:26Like
- 46:26we
- 46:26know
- 46:27that
- 46:27there's
- 46:27a
- 46:27lot
- 46:27to
- 46:28deliver
- 46:28on,
- 46:28not
- 46:29the
- 46:29least
- 46:29of
- 46:29which
- 46:29is
- 46:29actual
- 46:30product,
- 46:30of
- 46:30course,
- 46:32but
- 46:32it
- 46:32starts
- 46:33with
- 46:33people
- 46:33paying
- 46:34attention
- 46:34and
- 46:34being
- 46:35relevant
- 46:35again.
- 46:35Right.
- 46:36Especially
- 46:36for
- 46:37as
- 46:38the
- 46:38Omni
- 46:39category
- 46:39would
- 46:39suggest.
- 46:40Right.
- 46:40The
- 46:40struggling
- 46:40retailer,
- 46:41you
- 46:41gotta
- 46:41get
- 46:42people
- 46:43in
- 46:43for
- 46:43the
- 46:44first
- 46:44time
- 46:44because
- 46:45typically
- 46:45struggling
- 46:46retailers
- 46:46aren't
- 46:47getting
- 46:47that
- 46:47first
- 46:47buy.
- 46:48So
- 46:48it's
- 46:49a,
- 46:49it's
- 46:49a
- 46:49great
- 46:49move
- 46:50on
- 46:50what
- 46:50Gap's
- 46:51doing
- 46:51with
- 46:51the
- 46:51brand.
- 46:52Now
- 46:52they
- 46:52just
- 46:52have
- 46:52to
- 46:52back
- 46:53it
- 46:53up
- 46:53with
- 46:53product
- 46:53and
- 46:54experience.
- 46:54Got
- 46:55it.
- 46:55So
- 46:55you,
- 46:55so
- 46:55you
- 46:55love
- 46:56the
- 46:56Cat's
- 46:56Eye
- 46:56partnership
- 46:57and
- 46:57it
- 46:57brings
- 46:58you
- 46:58back
- 46:58to
- 46:58your
- 46:58nostalgic
- 46:59days.
- 46:59So,
- 47:00Chad,
- 47:00I'm
- 47:00curious,
- 47:01what's
- 47:01your
- 47:01favorite
- 47:01Gap
- 47:02ad
- 47:02of
- 47:02all
- 47:02time?
- 47:03Oh,
- 47:04man.
- 47:04I
- 47:05would
- 47:05have
- 47:06to
- 47:06think
- 47:06about
- 47:06the
- 47:07specific
- 47:07song.
- 47:08I
- 47:08just
- 47:08remember
- 47:08a
- 47:08lot
- 47:08of
- 47:09snapping
- 47:09and
- 47:09dancing
- 47:10and
- 47:10khakis
- 47:10in
- 47:11the
- 47:1190s.
- 47:11I
- 47:11can't
- 47:12like,
- 47:12remember
- 47:12specifically,
- 47:13like
- 47:14the
- 47:14swing,
- 47:14what
- 47:15the
- 47:15songs
- 47:15were.
- 47:16Right.
- 47:16But,
- 47:17but
- 47:18yeah,
- 47:18there
- 47:18you
- 47:18go.
- 47:19It
- 47:19was,
- 47:19it's,
- 47:20it
- 47:20was
- 47:20legit.
- 47:21It's
- 47:22funny,
- 47:22we
- 47:22were
- 47:22just
- 47:22telling
- 47:23producer
- 47:23Ella
- 47:23she
- 47:23needs
- 47:23to
- 47:24go
- 47:24back
- 47:24and
- 47:25look
- 47:25at
- 47:25all
- 47:25the
- 47:25old
- 47:26ads
- 47:26from
- 47:26the
- 47:27Gap
- 47:27to
- 47:27get
- 47:27a
- 47:27real
- 47:28sense
- 47:28of
- 47:28the
- 47:28nostalgia.
- 47:29And
- 47:29what's
- 47:30yours?
- 47:30Remind
- 47:30the
- 47:31audience,
- 47:31what's
- 47:31your
- 47:31favorite
- 47:32Gap
- 47:32commercial
- 47:33of
- 47:33all
- 47:33time?
- 47:33What's
- 47:34the
- 47:34one
- 47:34that
- 47:35sticks
- 47:35in
- 47:35your
- 47:35mind?
- 47:37I
- 47:37mean,
- 47:38I
- 47:38thought
- 47:38this
- 47:38choir
- 47:39won
- 47:39the
- 47:39la.
- 47:39The
- 47:40last
- 47:40one
- 47:40was.
- 47:41Probably
- 47:41has
- 47:42kind
- 47:42of
- 47:42dominated
- 47:43now
- 47:43as
- 47:44my
- 47:44new
- 47:44favorite
- 47:45just
- 47:46released
- 47:46a
- 47:46couple
- 47:46of
- 47:47weeks
- 47:47ago.
- 47:47Yeah,
- 47:47I
- 47:47thought
- 47:48it,
- 47:48it
- 47:48was
- 47:48a
- 47:48good
- 47:49way
- 47:49to
- 47:50incorporate
- 47:50not
- 47:50just
- 47:51the
- 47:51typical,
- 47:52like
- 47:52young,
- 47:53fresh,
- 47:5420
- 47:54somethings,
- 47:5530
- 47:55somethings
- 47:56wearing
- 47:56the
- 47:56product.
- 47:56It
- 47:56really
- 47:57showed
- 47:57like,
- 47:57okay,
- 47:58there's.
- 47:59We've
- 47:59got
- 47:59young
- 47:59and
- 48:00old
- 48:00people
- 48:00all
- 48:01in
- 48:01the
- 48:01product
- 48:01all
- 48:02together.
- 48:02And
- 48:03it
- 48:03was
- 48:03just
- 48:03very
- 48:04like
- 48:04moving,
- 48:04I
- 48:04think,
- 48:05for
- 48:05this
- 48:05time
- 48:05of
- 48:05year.
- 48:06So
- 48:06that
- 48:06has
- 48:07now
- 48:07taken
- 48:07my
- 48:08top
- 48:08spot.
- 48:08But
- 48:08yours
- 48:09is
- 48:09what?
- 48:10Mine's
- 48:10mellow
- 48:11yellow,
- 48:11they
- 48:11call
- 48:12me.
- 48:13Yeah,
- 48:13that's
- 48:14right.
- 48:14That's
- 48:14a
- 48:15good
- 48:15one.
- 48:15But
- 48:15Ella,
- 48:16producer
- 48:16Ella,
- 48:17did
- 48:17you
- 48:17do
- 48:17it?
- 48:17First
- 48:18of
- 48:18all,
- 48:18did
- 48:18you
- 48:18do
- 48:18your
- 48:18homework?
- 48:19I'm
- 48:19curious,
- 48:20did
- 48:20you
- 48:20go
- 48:20back
- 48:20and
- 48:20look
- 48:21and
- 48:21see?
- 48:21And
- 48:21did
- 48:22you
- 48:22have
- 48:22a
- 48:22favorite?
- 48:23I
- 48:23did
- 48:23go
- 48:23in
- 48:23a
- 48:24rabbit
- 48:24hole.
- 48:24I
- 48:24was
- 48:24watching
- 48:25yes
- 48:26videos.
- 48:27But
- 48:27what
- 48:27do
- 48:27I
- 48:28have
- 48:28a
- 48:28favorite?
- 48:28They
- 48:29were
- 48:29all
- 48:29so
- 48:30good.
- 48:30They
- 48:31were
- 48:31really
- 48:31good.
- 48:32The
- 48:32production
- 48:33was
- 48:33insane.
- 48:34So
- 48:34I
- 48:34don't
- 48:34know
- 48:34if
- 48:34I
- 48:34have
- 48:34a
- 48:35favorite.
- 48:35I.
- 48:35But
- 48:35I
- 48:35could
- 48:36watch
- 48:36those
- 48:36for
- 48:36hours.
- 48:37So
- 48:37good.
- 48:37Yeah,
- 48:37yeah.
- 48:38The.
- 48:38Everybody
- 48:38at
- 48:38leather
- 48:39ones
- 48:39were
- 48:39good.
- 48:39The
- 48:40khaki
- 48:40ones
- 48:40are
- 48:41good.
- 48:41They
- 48:41were
- 48:41all
- 48:41good.
- 48:41But
- 48:42yeah.
- 48:42All
- 48:42right,
- 48:42and
- 48:43let's
- 48:43go
- 48:43to
- 48:43the
- 48:43next.
- 48:43All
- 48:43right,
- 48:44we'll
- 48:44move
- 48:45from
- 48:45Cat's
- 48:45Eye
- 48:46and
- 48:46Gap
- 48:46to
- 48:47this
- 48:47next
- 48:48award,
- 48:48which
- 48:48is
- 48:49best
- 48:50new
- 48:50partnership
- 48:51of
- 48:51the
- 48:52year.
- 48:53Chad,
- 48:53who
- 48:53do
- 48:54you
- 48:54have
- 48:54for
- 48:54best
- 48:54new
- 48:54partnership?
- 48:55First
- 48:56of
- 48:56all,
- 48:56nod
- 48:57to
- 48:57like
- 48:57the
- 48:57first
- 48:58half
- 48:58of
- 48:58the
- 48:58year
- 48:58when
- 48:59didn't
- 48:59it
- 48:59feel
- 48:59like
- 49:00there
- 49:00was
- 49:00some,
- 49:01you
- 49:02know,
- 49:03marketplace
- 49:04partnership
- 49:05that
- 49:05was
- 49:05being
- 49:05announced
- 49:06on
- 49:06a
- 49:07near
- 49:07daily
- 49:07basis.
- 49:08They
- 49:08were
- 49:09very
- 49:09hot,
- 49:09very
- 49:10strategic.
- 49:11Ebay
- 49:12and
- 49:12Facebook,
- 49:13a
- 49:13bunch
- 49:13of
- 49:13folks
- 49:14went
- 49:14live
- 49:14with
- 49:14third
- 49:15party
- 49:15marketplaces
- 49:16like
- 49:16Miracle.
- 49:17You
- 49:17know,
- 49:17you
- 49:17had
- 49:18Best
- 49:18Buy
- 49:18and
- 49:18Ulta
- 49:19and
- 49:19Lowe's
- 49:19like
- 49:20slowed
- 49:21down
- 49:21a
- 49:21little
- 49:21bit
- 49:21in
- 49:22the
- 49:22back
- 49:22half,
- 49:22like
- 49:23correlated
- 49:24with
- 49:24the
- 49:24rise
- 49:25of
- 49:25agentic
- 49:26commerce.
- 49:26Right.
- 49:26Where
- 49:27AI
- 49:27can
- 49:27scour
- 49:28on
- 49:28your
- 49:28behalf.
- 49:29I
- 49:29don't
- 49:29know
- 49:29if
- 49:29that's
- 49:29correlation
- 49:30or
- 49:30causation,
- 49:31but
- 49:31so
- 49:31I'm
- 49:32going
- 49:32with
- 49:32one
- 49:33of
- 49:33those
- 49:33partnerships
- 49:33that
- 49:34was
- 49:34probably
- 49:34the
- 49:35most
- 49:35unexpected
- 49:36one
- 49:37that
- 49:37I
- 49:37recall
- 49:37from
- 49:38the
- 49:38year
- 49:38because
- 49:38it
- 49:38fundamentally
- 49:39felt
- 49:39different
- 49:39than
- 49:40the
- 49:40others.
- 49:40And
- 49:40that
- 49:41was
- 49:42Walmart
- 49:43and
- 49:43its
- 49:43rebag
- 49:44program
- 49:45where
- 49:45they
- 49:46had
- 49:46luxury
- 49:46partners
- 49:47like
- 49:47Chanel
- 49:48and
- 49:48Fendi
- 49:48and
- 49:48Louis
- 49:49Vuitton
- 49:50digitally
- 49:51available
- 49:52on
- 49:53Walmart's
- 49:54site.
- 49:55Right.
- 49:55And
- 49:56we've
- 49:56all
- 49:56mentioned
- 49:56it
- 49:57now
- 49:57multiple
- 49:57times
- 49:58when
- 49:58discussing
- 49:59McMillan
- 50:00and
- 50:00Walmart
- 50:01and
- 50:02even
- 50:02Aldi.
- 50:03Right.
- 50:03Like
- 50:03consumers
- 50:04of
- 50:04all
- 50:04income
- 50:05brackets
- 50:05are
- 50:06going
- 50:06to
- 50:07lower
- 50:07price
- 50:07retailers.
- 50:08Walmart
- 50:09was
- 50:09able
- 50:09to
- 50:09scale
- 50:10up
- 50:10to
- 50:10higher
- 50:11household
- 50:11income
- 50:13brackets
- 50:14very,
- 50:14very
- 50:14well.
- 50:15Walmart's
- 50:16giving
- 50:16them
- 50:16a
- 50:16great
- 50:17experience
- 50:17and
- 50:18value
- 50:18at
- 50:18a
- 50:18time
- 50:19of
- 50:19need.
- 50:20Resale,
- 50:20secondhand
- 50:21markets
- 50:21are
- 50:22hot,
- 50:22tends
- 50:23to
- 50:23skew
- 50:23younger.
- 50:24But
- 50:24with
- 50:24Walmart
- 50:25has
- 50:25the
- 50:25ability
- 50:25to
- 50:26play
- 50:26across
- 50:26age
- 50:27demographics.
- 50:27Right.
- 50:28Like,
- 50:28but
- 50:29Walmart
- 50:30brought
- 50:30in
- 50:31this
- 50:31partnership
- 50:32as
- 50:32a
- 50:32way
- 50:32to
- 50:32expand
- 50:33their
- 50:33reach
- 50:34digitally
- 50:35without
- 50:35any
- 50:35real
- 50:35downside
- 50:36to
- 50:36the
- 50:36core.
- 50:37So
- 50:38I
- 50:38just
- 50:38thought
- 50:38it
- 50:39was,
- 50:39it
- 50:39was
- 50:40a
- 50:40really
- 50:40cool,
- 50:41innovative,
- 50:41surprising
- 50:42partnership
- 50:43that
- 50:43happened
- 50:44really
- 50:44early
- 50:44in
- 50:45the
- 50:45year.
- 50:45So
- 50:45I
- 50:45had
- 50:45to
- 50:46go
- 50:46back
- 50:46to
- 50:46remember
- 50:47it.
- 50:47Yeah.
- 50:48And
- 50:48who
- 50:49ever
- 50:49thought
- 50:49you'd
- 50:49be
- 50:49searching
- 50:50for
- 50:50Gucci
- 50:51wallet
- 50:51on
- 50:52Walmart.com
- 50:53or
- 50:54getting
- 50:54served
- 50:55up
- 50:55a
- 50:55Walmart.com
- 50:56result
- 50:56in
- 50:57Google
- 50:57when
- 50:57you're
- 50:57searching
- 50:58for,
- 50:59for
- 50:59a
- 50:59Gucci
- 50:59wallet.
- 51:00All
- 51:01right,
- 51:01Chris,
- 51:01what
- 51:02about
- 51:02you?
- 51:02Where
- 51:02are
- 51:02you
- 51:03going
- 51:03for
- 51:03this
- 51:03one?
- 51:04Yeah,
- 51:05100%.
- 51:05I
- 51:05mean
- 51:05Walmart,
- 51:06God,
- 51:06Walmart's
- 51:06winning
- 51:07this
- 51:07show
- 51:07already.
- 51:07Like
- 51:08they've,
- 51:08they've
- 51:08just
- 51:09been
- 51:10in
- 51:10announcement
- 51:10or
- 51:11in
- 51:11award
- 51:11after
- 51:11award
- 51:12after
- 51:12award.
- 51:12I
- 51:13mean
- 51:13for
- 51:13me
- 51:13I'm
- 51:13going
- 51:13with
- 51:13Walmart
- 51:14and
- 51:14Avery
- 51:14Denison,
- 51:15believe
- 51:15it
- 51:15or
- 51:15not.
- 51:15I
- 51:15think
- 51:16you
- 51:16know
- 51:16their
- 51:17partnership
- 51:17on
- 51:17inventory
- 51:18tracking
- 51:18and
- 51:18perishables.
- 51:19I've
- 51:19said
- 51:19it
- 51:19before,
- 51:19I
- 51:20said
- 51:20on
- 51:20a
- 51:20previous
- 51:20podcast
- 51:21like
- 51:21that's
- 51:21the
- 51:21holy
- 51:21grail
- 51:22of
- 51:22retailing.
- 51:22If
- 51:22you
- 51:22can
- 51:23track
- 51:23and
- 51:23understand
- 51:24and
- 51:24limit
- 51:25your
- 51:25spoilage
- 51:25in
- 51:26the
- 51:26perishables
- 51:26area,
- 51:27that's
- 51:27just
- 51:27immediate
- 51:28bottom
- 51:29line
- 51:29money
- 51:29that
- 51:30you're
- 51:30going
- 51:30to
- 51:30get
- 51:30and
- 51:30it's
- 51:31going
- 51:31to
- 51:31help
- 51:31the
- 51:31profit
- 51:31line
- 51:32enormously.
- 51:32And
- 51:32again,
- 51:33like
- 51:33we've
- 51:34talked
- 51:34about
- 51:34already
- 51:34on
- 51:34this
- 51:35show
- 51:35because
- 51:35Walmart's
- 51:36doing
- 51:36it.
- 51:37Other
- 51:37grocers
- 51:38are
- 51:38going
- 51:38to
- 51:38follow
- 51:39suit
- 51:39as
- 51:39well.
- 51:39So,
- 51:40you
- 51:40know,
- 51:40kudos
- 51:40to
- 51:40them.
- 51:41Yeah.
- 51:42I
- 51:42actually
- 51:42also
- 51:43had
- 51:43Walmart
- 51:43and
- 51:43Avery
- 51:44Denison
- 51:44as
- 51:44my
- 51:44first,
- 51:45but
- 51:45I
- 51:45did
- 51:45have
- 51:45a
- 51:45second
- 51:46runner
- 51:46up,
- 51:46so
- 51:46I'll
- 51:47focus
- 51:47on
- 51:47that
- 51:47one.
- 51:48And
- 51:48that
- 51:49one
- 51:49was
- 51:49the
- 51:49IKEA
- 51:50and
- 51:50Best
- 51:50Buy
- 51:51partnership.
- 51:51I
- 51:52think
- 51:52this
- 51:52was
- 51:52a
- 51:53really
- 51:54smart
- 51:54use
- 51:54of
- 51:55real
- 51:55estate.
- 51:55I
- 51:56think
- 51:56if
- 51:56you've
- 51:57gone
- 51:57in
- 51:57and
- 51:57seen
- 51:58these,
- 51:58like,
- 51:59I.
- 51:59I
- 51:59don't
- 52:00think
- 52:00most
- 52:00people
- 52:01think
- 52:01about
- 52:02ikea.
- 52:02It's
- 52:02like
- 52:03one
- 52:03of
- 52:03those
- 52:03moments
- 52:03where
- 52:04you're
- 52:04wearing
- 52:04something
- 52:05and
- 52:05people
- 52:05are
- 52:05like,
- 52:05oh,
- 52:06it's
- 52:06from
- 52:06Walmart.
- 52:06And
- 52:07people
- 52:07are
- 52:07shocked.
- 52:07I
- 52:08think
- 52:08this
- 52:08is
- 52:08happening
- 52:09to
- 52:09people
- 52:09when
- 52:10they
- 52:10go
- 52:10into
- 52:11a
- 52:11Best
- 52:11Buy
- 52:11kitchen,
- 52:12an
- 52:12IKEA
- 52:13kitchen
- 52:13setup,
- 52:13and
- 52:14they
- 52:14see
- 52:14these
- 52:14cabinets
- 52:15and
- 52:15cabinets
- 52:16are
- 52:16a
- 52:16very
- 52:16expensive
- 52:17part
- 52:18of
- 52:18a
- 52:18kitchen
- 52:18remodel.
- 52:19And
- 52:19I
- 52:19think
- 52:19when
- 52:19you
- 52:19go
- 52:19in
- 52:20and
- 52:20you
- 52:20see,
- 52:20like,
- 52:20like,
- 52:21oh,
- 52:21these
- 52:22cabinets
- 52:22are
- 52:22actually
- 52:23ikea,
- 52:23like,
- 52:23it
- 52:24opens
- 52:24up
- 52:24a
- 52:24new
- 52:25customer
- 52:26for
- 52:27Ikea,
- 52:28and
- 52:28it
- 52:29feels
- 52:29like
- 52:29it
- 52:30fits
- 52:30in
- 52:30with
- 52:31this
- 52:31Best
- 52:31Buy
- 52:31customer.
- 52:32So
- 52:32I'm.
- 52:32I'm
- 52:33curious
- 52:33to
- 52:33see
- 52:34how
- 52:34they
- 52:34continue
- 52:35to
- 52:35expand
- 52:36that
- 52:36and,
- 52:36like,
- 52:36what
- 52:37it
- 52:37looks
- 52:37like
- 52:37throughout
- 52:38different
- 52:38times
- 52:38of
- 52:38the
- 52:39year
- 52:39beyond
- 52:39just
- 52:40the
- 52:40first
- 52:40setting.
- 52:41But.
- 52:42But
- 52:42I
- 52:42really
- 52:42like
- 52:43that.
- 52:43I
- 52:43thought
- 52:43it
- 52:43was
- 52:43a
- 52:43good
- 52:44play,
- 52:44particularly
- 52:45in
- 52:45the
- 52:45kitchen.
- 52:46Again,
- 52:46the.
- 52:47The
- 52:47laundry
- 52:48portion,
- 52:49I
- 52:49feel
- 52:49like
- 52:49that's
- 52:50less
- 52:50of
- 52:50a
- 52:50concern.
- 52:51Maybe
- 52:52that's
- 52:52more
- 52:52of
- 52:52a
- 52:52reason
- 52:52why
- 52:53people
- 52:53would
- 52:53go
- 52:53for
- 52:53IKEA
- 52:54cabinets
- 52:54in
- 52:54their
- 52:55laundry
- 52:55room
- 52:55where
- 52:55it's
- 52:55less
- 52:56visible.
- 52:56But
- 52:56I
- 52:57thought
- 52:57that
- 52:57was
- 52:57a
- 52:57really
- 52:58smart
- 52:59partnership
- 53:00and
- 53:00good
- 53:00use
- 53:00of
- 53:01real
- 53:01estate
- 53:01and
- 53:01Best
- 53:02Buy
- 53:02for
- 53:03Best
- 53:03Buy.
- 53:04Wow.
- 53:04I
- 53:04did
- 53:05not
- 53:05see
- 53:05that
- 53:05one
- 53:05coming
- 53:06at
- 53:06all.
- 53:06But,
- 53:06you
- 53:07know,
- 53:07gosh.
- 53:07Well,
- 53:07we've
- 53:08already
- 53:08had
- 53:08that
- 53:08debate
- 53:09on
- 53:09what
- 53:09we
- 53:09think
- 53:09about
- 53:09that
- 53:10topic,
- 53:10so
- 53:10we
- 53:10won't
- 53:10rehash
- 53:11that.
- 53:11But
- 53:11if
- 53:11you
- 53:11want
- 53:11to
- 53:11listen,
- 53:12if
- 53:12you
- 53:12want
- 53:12to
- 53:12go
- 53:13back
- 53:13and
- 53:13listen
- 53:13to
- 53:13that
- 53:13episode,
- 53:14folks,
- 53:14you
- 53:14can,
- 53:14because,
- 53:15yeah,
- 53:15I
- 53:15don't.
- 53:15I
- 53:15don't.
- 53:15I
- 53:15don't
- 53:16know
- 53:16if
- 53:16I
- 53:16could
- 53:16get
- 53:16on
- 53:16board
- 53:16with
- 53:16that
- 53:16one.
- 53:17But,
- 53:17hey,
- 53:18that's
- 53:18why
- 53:18it's
- 53:18a
- 53:18debate
- 53:19show.
- 53:19All
- 53:19right,
- 53:20next
- 53:20award.
- 53:20Most
- 53:21laughable
- 53:21headline
- 53:22of
- 53:22the
- 53:22year.
- 53:23My
- 53:23most
- 53:23laughable
- 53:24headline
- 53:25was,
- 53:25and
- 53:25I
- 53:26quote,
- 53:26starbucks
- 53:27is
- 53:27ditching
- 53:27its
- 53:27mobile
- 53:28pickup
- 53:28stores
- 53:28due
- 53:29to
- 53:29lack
- 53:29of
- 53:29warmth
- 53:30and
- 53:30connection.
- 53:32Yeah,
- 53:32I
- 53:32want
- 53:33the
- 53:33receipts.
- 53:34I
- 53:34want
- 53:34to
- 53:34know
- 53:35who
- 53:35is
- 53:36saying
- 53:36I'm
- 53:37not
- 53:37getting
- 53:37warmth
- 53:38and
- 53:38connection
- 53:38when
- 53:39I
- 53:39go
- 53:39to
- 53:39pick
- 53:39up
- 53:40my
- 53:40perfectly
- 53:41orchestrated
- 53:42Starbucks
- 53:43drink.
- 53:44I
- 53:44think
- 53:44that's
- 53:45a
- 53:45load
- 53:45of
- 53:45Huey
- 53:46and
- 53:46I,
- 53:47again,
- 53:48could
- 53:48not
- 53:48be
- 53:49more
- 53:50for
- 53:50Starbucks
- 53:51figuring
- 53:51out
- 53:52how
- 53:52to
- 53:52do
- 53:53Mobile
- 53:53pickup
- 53:54faster,
- 53:55better
- 53:57and,
- 53:57and
- 53:58really
- 53:58just
- 53:58make
- 53:58that
- 53:58money
- 53:59on
- 53:59the
- 53:59side
- 53:59that's
- 53:59recurring
- 54:00revenue
- 54:00and
- 54:01focus
- 54:02less
- 54:02on
- 54:02what
- 54:02the
- 54:03store
- 54:03environment
- 54:03looks
- 54:04like.
- 54:04I've
- 54:04never
- 54:05complained
- 54:05about
- 54:05warmth
- 54:05and
- 54:06connection
- 54:06when
- 54:06I'm
- 54:06getting
- 54:06my
- 54:07coffee,
- 54:07only
- 54:08the
- 54:08warmth
- 54:08of
- 54:08my
- 54:08coffee.
- 54:09So
- 54:09that's
- 54:10my
- 54:10most
- 54:10laughable
- 54:11headline.
- 54:11Yeah.
- 54:12You
- 54:12know,
- 54:12I
- 54:12think
- 54:12you,
- 54:13I
- 54:13think
- 54:13you
- 54:13spun
- 54:13me
- 54:14in
- 54:14your
- 54:14direction
- 54:14on
- 54:15this
- 54:15argument
- 54:15too.
- 54:16Like,
- 54:16you
- 54:16know,
- 54:16and
- 54:16it's.
- 54:16You
- 54:17inspired
- 54:17me
- 54:17to
- 54:17write
- 54:17an
- 54:17article
- 54:18about
- 54:18it
- 54:18too.
- 54:18Like
- 54:18in
- 54:18the
- 54:18sense
- 54:19of
- 54:19like
- 54:19they've
- 54:19got
- 54:19to
- 54:19do
- 54:19something
- 54:20on
- 54:20this
- 54:20and
- 54:20in
- 54:20fact
- 54:20it's
- 54:21going
- 54:21to
- 54:21come
- 54:21up
- 54:21in
- 54:21our
- 54:22last
- 54:22prediction
- 54:23too,
- 54:23I
- 54:23think
- 54:23as
- 54:23well.
- 54:24But
- 54:24Chad,
- 54:24what
- 54:24was
- 54:24you.
- 54:25What
- 54:25was
- 54:25your
- 54:25most
- 54:25laughable
- 54:26headline?
- 54:27So
- 54:28I
- 54:28contemplated
- 54:28whether
- 54:29I
- 54:29wanted
- 54:29laughable
- 54:30to
- 54:31be
- 54:31just
- 54:31like
- 54:32a
- 54:32bad
- 54:33strategic
- 54:34move
- 54:34that
- 54:34was
- 54:35laughable
- 54:35on
- 54:36why
- 54:36someone
- 54:36would
- 54:36try
- 54:36it.
- 54:37But
- 54:37in
- 54:37the
- 54:37end
- 54:37I
- 54:37went
- 54:38with
- 54:38a
- 54:38headline
- 54:38that
- 54:38just
- 54:39honestly
- 54:39made
- 54:39me
- 54:39laugh.
- 54:41And
- 54:42it's
- 54:42more
- 54:42CPG
- 54:43than,
- 54:43than
- 54:44retail,
- 54:44but
- 54:45it
- 54:45is
- 54:46Liquid
- 54:47Death's
- 54:48pit.
- 54:48Diaper
- 54:49flies
- 54:50off
- 54:50the
- 54:51shelves
- 54:51following
- 54:52a
- 54:52viral
- 54:53bathroom
- 54:53incident.
- 54:54Oh
- 54:55my
- 54:55God,
- 54:55that's
- 54:56right.
- 54:56Now
- 54:57I'm
- 54:57not
- 54:57sure
- 54:57I
- 54:57ever
- 54:57found
- 54:58out
- 54:58what
- 54:58the
- 54:59viral
- 54:59bathroom
- 55:00incident
- 55:00was
- 55:00and
- 55:01I
- 55:01am
- 55:01certainly
- 55:02not
- 55:02searching
- 55:02for
- 55:03it.
- 55:03But
- 55:04listen,
- 55:05I
- 55:05go
- 55:05to
- 55:05a
- 55:05lot
- 55:05of
- 55:05concerts
- 55:06during
- 55:06the
- 55:06year,
- 55:07including
- 55:08this
- 55:08one
- 55:08massive
- 55:09four
- 55:10day,
- 55:10all
- 55:10day,
- 55:11all
- 55:11night,
- 55:11you
- 55:12know,
- 55:12festival.
- 55:13Like
- 55:13this
- 55:13resident,
- 55:14it's
- 55:14a
- 55:14classic,
- 55:15you
- 55:15know,
- 55:15funny
- 55:15because
- 55:16it's
- 55:16true
- 55:16moment.
- 55:16Like
- 55:17I'm
- 55:17still
- 55:17young
- 55:17enough,
- 55:18knock
- 55:18on
- 55:19wood
- 55:19that
- 55:19I'm
- 55:19able
- 55:19to
- 55:19hang
- 55:20on.
- 55:20But
- 55:20you
- 55:20know,
- 55:21you
- 55:21get
- 55:21enough
- 55:2124
- 55:22ounce
- 55:22beer
- 55:23cans
- 55:23during
- 55:23the
- 55:23day
- 55:24and
- 55:24a
- 55:24headliner
- 55:24you
- 55:25love,
- 55:26you
- 55:26know,
- 55:26I
- 55:26don't
- 55:26know.
- 55:26But
- 55:27this
- 55:27one,
- 55:28this
- 55:28one
- 55:28definitely
- 55:28made
- 55:29me
- 55:29laugh.
- 55:29Like
- 55:29you
- 55:30get
- 55:30up
- 55:30in
- 55:30the
- 55:30front,
- 55:30you
- 55:31can't
- 55:31go
- 55:31run
- 55:31out
- 55:33your
- 55:33spot.
- 55:34No,
- 55:34no,
- 55:35give
- 55:35up
- 55:35your
- 55:35spot.
- 55:35So
- 55:36you
- 55:36got
- 55:36to
- 55:36very
- 55:36strategically
- 55:37figure
- 55:37out
- 55:37when
- 55:38you're
- 55:38last
- 55:38drink
- 55:38of
- 55:39the
- 55:39evening
- 55:39is
- 55:40relative
- 55:40to
- 55:41the
- 55:41bands
- 55:41you
- 55:41want
- 55:41to
- 55:41see.
- 55:42No
- 55:42doubt
- 55:42about
- 55:42it.
- 55:42So
- 55:43Chad,
- 55:43I
- 55:43guess
- 55:43you
- 55:43could
- 55:43say
- 55:43in
- 55:44terms
- 55:44of
- 55:44your
- 55:44interpretation
- 55:45of
- 55:45this
- 55:45award,
- 55:45I
- 55:46guess
- 55:46you
- 55:46could
- 55:46say
- 55:46it
- 55:46all
- 55:47depends
- 55:47and
- 55:48how
- 55:48you
- 55:48want
- 55:48to.
- 55:48How
- 55:49you
- 55:49want
- 55:49to
- 55:49perceive
- 55:49it.
- 55:50Is
- 55:50that
- 55:50right?
- 55:50I
- 55:50think
- 55:50you
- 55:50could
- 55:51say
- 55:51that.
- 55:51Well
- 55:52done.
- 55:52Yeah,
- 55:52well
- 55:52done.
- 55:53I'd
- 55:54like
- 55:54to
- 55:54give
- 55:54you
- 55:54a
- 55:54huggy.
- 55:56Right?
- 55:56Nice,
- 55:57nice.
- 55:57Way
- 55:57to
- 55:57double
- 55:58down.
- 55:58All
- 55:58right,
- 55:59so
- 55:59mine,
- 55:59mine
- 56:00is
- 56:00mine.
- 56:01I
- 56:01went
- 56:01the
- 56:01opposite
- 56:02way.
- 56:02I
- 56:02went.
- 56:02I
- 56:02went
- 56:03on
- 56:03like
- 56:03the
- 56:03strategy
- 56:03move
- 56:04where
- 56:04I
- 56:04just
- 56:04read
- 56:04it.
- 56:04I
- 56:04was
- 56:04like,
- 56:04what
- 56:05the
- 56:05heck
- 56:05is
- 56:05going
- 56:05on
- 56:05here?
- 56:06And
- 56:06that.
- 56:06I
- 56:06hate
- 56:06to
- 56:06say
- 56:06it,
- 56:07but
- 56:07it
- 56:07was
- 56:07target.
- 56:07Small,
- 56:08small,
- 56:08small
- 56:08town
- 56:09strategy.
- 56:10That
- 56:10to
- 56:11me
- 56:11Seems
- 56:11like
- 56:11a
- 56:11PR
- 56:11reach
- 56:12when
- 56:12you
- 56:12don't
- 56:12have
- 56:13any
- 56:13ability
- 56:14to
- 56:14grow
- 56:14in
- 56:14the
- 56:14suburban
- 56:14markets.
- 56:15Your
- 56:15urban
- 56:16strategy
- 56:16is
- 56:16not
- 56:17working
- 56:17as
- 56:17well.
- 56:18And
- 56:18having
- 56:18run
- 56:19stores
- 56:19in
- 56:19small
- 56:20towns
- 56:20like
- 56:20Casper,
- 56:20Wyoming
- 56:21and
- 56:21Scottsbluff,
- 56:22Nebraska,
- 56:22I
- 56:22just,
- 56:22I
- 56:23just
- 56:23don't
- 56:23think
- 56:23there's
- 56:23a
- 56:23play
- 56:24there.
- 56:24So
- 56:24that
- 56:24one
- 56:24still,
- 56:25still
- 56:25unfortunately
- 56:26makes
- 56:26me
- 56:27chuckle.
- 56:28All
- 56:28right,
- 56:28let's
- 56:29close
- 56:29out
- 56:29the
- 56:30show
- 56:30with
- 56:30our
- 56:31final
- 56:31award.
- 56:32Tomorrow's
- 56:32headlines
- 56:33Today,
- 56:34what
- 56:34is
- 56:34one
- 56:35headline
- 56:35you
- 56:36predict
- 56:37for
- 56:372026?
- 56:40Chad,
- 56:40let's
- 56:40go
- 56:40to
- 56:40you
- 56:41first.
- 56:42So
- 56:42I
- 56:42gotta
- 56:42say
- 56:43there's
- 56:43some
- 56:43pressure
- 56:43on
- 56:44this
- 56:44one
- 56:44because
- 56:44last
- 56:45year
- 56:45I
- 56:46used
- 56:46this
- 56:46Omni
- 56:47to
- 56:47talk
- 56:47about
- 56:48Target
- 56:48and
- 56:49what
- 56:49would
- 56:49most
- 56:49likely
- 56:50be
- 56:50leadership
- 56:51changes
- 56:51in
- 56:512025.
- 56:53Sure
- 56:53enough,
- 56:54in
- 56:54August
- 56:54Brian
- 56:55Brian
- 56:55Cornell
- 56:55announced
- 56:55he'd
- 56:56step
- 56:56down.
- 56:56So
- 56:58what
- 56:58to
- 56:58do
- 56:58here?
- 56:59Like
- 56:59it,
- 56:59it
- 56:59felt
- 57:00like
- 57:00it
- 57:00needed
- 57:00to
- 57:00be
- 57:01something
- 57:02open
- 57:02AI
- 57:03related,
- 57:04something
- 57:04Chat
- 57:04GPT
- 57:05will
- 57:05unveil.
- 57:06The
- 57:06obvious
- 57:07one
- 57:08is,
- 57:08you
- 57:09know,
- 57:09advertisers
- 57:10flood
- 57:11as
- 57:11Chat
- 57:11GPT
- 57:12introduces
- 57:13ads
- 57:13to
- 57:14its
- 57:14free
- 57:14tier.
- 57:15Right.
- 57:17And
- 57:17then
- 57:17you
- 57:17know,
- 57:18maybe
- 57:18you
- 57:18get
- 57:18a
- 57:18two
- 57:18for
- 57:19here
- 57:19like
- 57:19as
- 57:20the
- 57:20agentic
- 57:20commerce
- 57:21does
- 57:21accelerate
- 57:22when
- 57:22it
- 57:22will,
- 57:23maybe
- 57:23OpenAI
- 57:24creates
- 57:24its
- 57:24own
- 57:24payment
- 57:25platform.
- 57:25Now
- 57:25you
- 57:26can
- 57:26use
- 57:26ChatGPT
- 57:27Pay
- 57:27for
- 57:28your
- 57:28AI
- 57:29agents
- 57:29to
- 57:29do
- 57:29all
- 57:30your
- 57:30holiday
- 57:30shopping
- 57:30for
- 57:31you
- 57:31or
- 57:31something
- 57:31like
- 57:31that.
- 57:32But
- 57:32you
- 57:33know,
- 57:33steamrolling
- 57:33ahead
- 57:34on
- 57:34that.
- 57:35That,
- 57:35yeah,
- 57:36we're
- 57:36starting
- 57:36to
- 57:36see
- 57:37some
- 57:37announcements
- 57:37with
- 57:38Visa
- 57:38jumping
- 57:39in
- 57:39there
- 57:39and
- 57:40Amazon
- 57:41and
- 57:41some
- 57:41other
- 57:41ones
- 57:41too.
- 57:42So
- 57:42I
- 57:42think
- 57:42those
- 57:43are
- 57:43great
- 57:44call
- 57:44outs.
- 57:45Chris,
- 57:45what
- 57:46is
- 57:46yours
- 57:47headline
- 57:47for
- 57:482026?
- 57:49I
- 57:49kind
- 57:49of
- 57:49tease
- 57:50it
- 57:50before
- 57:50but
- 57:50for
- 57:50me
- 57:51I
- 57:51think,
- 57:51I
- 57:51think,
- 57:51I
- 57:52think
- 57:52Ann,
- 57:52to
- 57:52your
- 57:53point
- 57:53about
- 57:53Starbucks
- 57:54and
- 57:54the
- 57:54laughable
- 57:54headline,
- 57:55I
- 57:55think,
- 57:56I
- 57:56think
- 57:56Starbucks
- 57:56is
- 57:56going
- 57:56to
- 57:57do
- 57:57an
- 57:57about
- 57:57face
- 57:57on
- 57:57this
- 57:58whole.
- 57:58Like
- 57:58we
- 57:58can't
- 57:58have
- 57:58a
- 57:59coffee
- 57:59shop
- 57:59without
- 57:59seating
- 58:00in
- 58:00it.
- 58:01Like
- 58:01that
- 58:01just
- 58:02I
- 58:02think
- 58:02doesn't
- 58:02make
- 58:03sense
- 58:03operationally.
- 58:04They're
- 58:04gonna,
- 58:04at
- 58:05some
- 58:05point
- 58:05they're
- 58:05gonna
- 58:05avail
- 58:05a
- 58:06new
- 58:06mobile
- 58:06order
- 58:06and
- 58:07Ghost
- 58:07Cafe
- 58:07concept
- 58:08where
- 58:08that's
- 58:08just
- 58:09what
- 58:09they're
- 58:09focused
- 58:09on
- 58:09of
- 58:10getting
- 58:10those
- 58:10orders
- 58:10into
- 58:11people's
- 58:11hands
- 58:11as
- 58:11quickly
- 58:11as
- 58:12possible
- 58:12because
- 58:13they
- 58:13need
- 58:13the
- 58:13throughput,
- 58:14they
- 58:14really
- 58:14do.
- 58:14And
- 58:15that's
- 58:15the
- 58:15only
- 58:15way
- 58:15I
- 58:15can
- 58:16conceive
- 58:16of
- 58:16doing
- 58:16it
- 58:17as
- 58:17opposed
- 58:18to
- 58:18like
- 58:18a
- 58:18full
- 58:18scale
- 58:19redesign
- 58:19of
- 58:19their
- 58:19stores
- 58:20which
- 58:20is
- 58:20gonna
- 58:20take
- 58:20time
- 58:21and
- 58:21a
- 58:21ton
- 58:21of
- 58:21money.
- 58:22So
- 58:22I
- 58:22think,
- 58:22I
- 58:22think
- 58:23we'll
- 58:23see
- 58:23that
- 58:23at
- 58:23some
- 58:24point.
- 58:24I
- 58:24don't
- 58:24know
- 58:24if
- 58:24we'll
- 58:24see
- 58:24it
- 58:24this
- 58:25year
- 58:25technically,
- 58:25but
- 58:26I
- 58:26think
- 58:26we'll
- 58:26see
- 58:26it
- 58:27at
- 58:27some
- 58:27point.
- 58:28Yeah,
- 58:28I
- 58:28mean,
- 58:28I
- 58:28think
- 58:29you're
- 58:29right.
- 58:29We'll
- 58:29certainly
- 58:30see
- 58:30the
- 58:30impact
- 58:30of
- 58:31focusing
- 58:31more
- 58:31on
- 58:32these
- 58:32store
- 58:32redesigns
- 58:33that
- 58:33they're
- 58:34doing
- 58:34and
- 58:34if
- 58:34the
- 58:35investment
- 58:35is
- 58:35going
- 58:36to
- 58:36be
- 58:36worth
- 58:36it
- 58:36for
- 58:36them
- 58:36or
- 58:37if
- 58:37they
- 58:37need
- 58:37to
- 58:37pivot
- 58:38and
- 58:38go
- 58:39more
- 58:39to
- 58:39just
- 58:40the
- 58:40ghost
- 58:40kitchen
- 58:41model
- 58:41that
- 58:41you're
- 58:41talking
- 58:41about
- 58:42to
- 58:42Chris.
- 58:44Well,
- 58:44I,
- 58:45I'm
- 58:45closer
- 58:45to
- 58:46Chad
- 58:46on
- 58:46this
- 58:46one
- 58:46for
- 58:47my,
- 58:47my
- 58:48tomorrow's
- 58:48headlines
- 58:49today,
- 58:49but
- 58:50the
- 58:50headline
- 58:50I'm
- 58:51most
- 58:51excited
- 58:51about
- 58:52seeing
- 58:52in
- 58:532026
- 58:54is
- 58:55agent
- 58:56influence
- 58:56Shopping
- 58:57around
- 58:57the
- 58:58Black
- 58:58Friday
- 58:58Cyber
- 58:59Monday
- 58:59and
- 58:59holiday
- 59:00season
- 59:00of
- 59:002026.
- 59:02I,
- 59:02I
- 59:03believe
- 59:03we
- 59:03will
- 59:04see
- 59:04that
- 59:04at
- 59:05least
- 59:05double
- 59:06if
- 59:06not
- 59:06triple
- 59:07compared
- 59:07to
- 59:07the
- 59:07stats
- 59:08that
- 59:08we
- 59:08saw
- 59:08this
- 59:09year
- 59:10because
- 59:10I
- 59:10think
- 59:11it's
- 59:11another
- 59:11a
- 59:11hold
- 59:12a
- 59:12whole
- 59:12additional
- 59:13year
- 59:13now
- 59:14that
- 59:14we've
- 59:14got
- 59:14people
- 59:15familiarized
- 59:15with
- 59:15using
- 59:16these
- 59:16agencies
- 59:17to
- 59:17do
- 59:17their
- 59:17shopping.
- 59:18And
- 59:18I
- 59:18think
- 59:19as
- 59:19they
- 59:20start
- 59:20to,
- 59:20to
- 59:20use
- 59:21that
- 59:21for
- 59:21things
- 59:21outside
- 59:22of
- 59:22just
- 59:22shopping,
- 59:23for
- 59:23making
- 59:23appointments,
- 59:24for
- 59:24doing
- 59:24other
- 59:24things,
- 59:25I
- 59:25think
- 59:26we'll
- 59:26start
- 59:26to
- 59:26see
- 59:26an
- 59:27increase,
- 59:27hopefully
- 59:28with
- 59:28payment
- 59:29options
- 59:29like
- 59:29Chad's
- 59:30talking
- 59:30about
- 59:30to
- 59:31make
- 59:31those
- 59:31gift
- 59:32buying
- 59:33shopping
- 59:33experiences
- 59:34less
- 59:35stressful,
- 59:36you
- 59:36know,
- 59:36and,
- 59:36and
- 59:37more
- 59:37impactful.
- 59:38Especially
- 59:38as
- 59:39the
- 59:39deal
- 59:39season
- 59:40seemed
- 59:40to
- 59:40get
- 59:40stretched
- 59:41out
- 59:41this
- 59:41year.
- 59:41Black
- 59:42Friday
- 59:42week
- 59:42lasted
- 59:43two
- 59:43weeks
- 59:43at
- 59:44seemed
- 59:44like
- 59:45so
- 59:46those
- 59:46agents
- 59:46will
- 59:46be
- 59:47really
- 59:47helpful
- 59:47I
- 59:47think
- 59:47with
- 59:48people
- 59:48making
- 59:48sure
- 59:48that
- 59:49they're
- 59:49getting
- 59:49the
- 59:49right
- 59:49prices
- 59:50and
- 59:50potentially
- 59:51even
- 59:51doing
- 59:51things
- 59:52like
- 59:52price
- 59:52matching
- 59:53and
- 59:53stuff
- 59:53on
- 59:54their
- 59:54behalf
- 59:54next
- 59:55year.
- 59:56Wow.
- 59:56All
- 59:57right,
- 59:57so,
- 59:57and,
- 59:57and
- 59:58all
- 59:58in
- 59:58on,
- 59:58all
- 59:58in
- 59:58on
- 59:59a
- 59:59gentic
- 59:59AI
- 59:59from
- 1:00:00and
- 1:00:00that's
- 1:00:00the
- 1:00:00key
- 1:00:00takeaway
- 1:00:01from
- 1:00:01this
- 1:00:01show
- 1:00:01so
- 1:00:02far.
- 1:00:02But
- 1:00:02producer
- 1:00:02Ella,
- 1:00:03I'm
- 1:00:03curious,
- 1:00:04like
- 1:00:04let's
- 1:00:04bring
- 1:00:04you
- 1:00:04in
- 1:00:05here
- 1:00:05for
- 1:00:05one
- 1:00:05last
- 1:00:06segment.
- 1:00:07What
- 1:00:07in
- 1:00:07your
- 1:00:07mind
- 1:00:07stood
- 1:00:08out
- 1:00:08to
- 1:00:08you
- 1:00:08from
- 1:00:08this
- 1:00:08show?
- 1:00:08Like
- 1:00:09what
- 1:00:09was,
- 1:00:09what
- 1:00:09was
- 1:00:09the
- 1:00:09one
- 1:00:09thing
- 1:00:10that
- 1:00:10you're
- 1:00:10taking
- 1:00:10away
- 1:00:10from
- 1:00:11this
- 1:00:12hour?
- 1:00:12Plus
- 1:00:13discussion
- 1:00:14of
- 1:00:14who
- 1:00:14won
- 1:00:14the
- 1:00:152025
- 1:00:16retail
- 1:00:17year.
- 1:00:17Yeah,
- 1:00:18this
- 1:00:18might
- 1:00:18shock
- 1:00:19you
- 1:00:19guys,
- 1:00:19but
- 1:00:19Chad's
- 1:00:20take
- 1:00:20on
- 1:00:21retailer
- 1:00:21of
- 1:00:21the
- 1:00:21year,
- 1:00:22Aldi.
- 1:00:22I'm
- 1:00:23so
- 1:00:23on
- 1:00:23board
- 1:00:24with
- 1:00:24that.
- 1:00:25Wow.
- 1:00:26Yes.
- 1:00:27Because
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