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Why “More” Drives Better Operations: Kathy Miller on Meaning, Optimism, and Leadership
What if operational excellence depends less on doing more with less—and more on how leaders create meaning, optimism, and relationships at work?
Episode page with video, transcript, and more
In this episode, Mark Graban is joined by Kathy Miller, senior operations executive, leadership coach, and author of More Is Better: Leading Operations with Meaning, Optimism, and Relationships for Excellence. Drawing on decades of experience in manufacturing and aerospace, along with research from positive psychology, Kathy explains how leadership behavior directly shapes safety, quality, engagement, and…
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