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Women’s Addiction Recovery & 12-Step Immersion: Alexis Salyer Interview · Conversations with Cumberland Heights

• 0:02
  Alexis
• 0:02
  Salyer Yep.
• 0:03
  Welcome.
• 0:04
  Thank you.
• 0:05
  Glad you're
• 0:05
  here.
• 0:05
  Glad to be
• 0:06
  here.
• 0:07
  Two time guest.
• 0:09
  Yeah.
• 0:09
  Second time.
• 0:10
  We were talking
• 0:11
  before this,
• 0:11
  like feeling
• 0:12
  a little nerves
• 0:13
  myself or.
• 0:14
  Or.
• 0:14
  I don't
• 0:14
  know,
• 0:15
  something.
• 0:15
  Because it's
• 0:16
  been a
• 0:17
  while for
• 0:18
  our little team
• 0:19
  here.
• 0:20
  So maybe
• 0:21
  season four.
• 0:23
  Is that
• 0:23
  technically
• 0:24
  where we're at?
• 0:25
  So welcome
• 0:26
  back.
• 0:27
  Episode one.
• 0:28
  Excited
• 0:28
  to have you.
• 0:29
  Well, first we.
• 0:30
  Reintroduce
• 0:30
  yourself
• 0:31
  for people.
• 0:31
  That are
• 0:31
  listening.
• 0:32
  Yeah.
• 0:32
  So, Alexis
• 0:33
  Salyer.
• 0:34
  I am the,
• 0:36
  program
• 0:36
  director
• 0:37
  for Still
• 0:37
  Waters
• 0:38
  for women.
• 0:39
  I have been
• 0:41
  an employee
• 0:42
  of Cumberland
• 0:43
  Heights
• 0:43
  since 2018.
• 0:46
  So this is my
• 0:49
  eighth year
• 0:50
  here,
• 0:50
  coming up on
• 0:51
  it.
• 0:52
  Which is really
• 0:54
  crazy.
• 0:54
  I'm also
• 0:55
  an alumni
• 0:55
  from Cumberland
• 0:56
  Heights,
• 0:56
  and that's
• 0:56
  a big I'm
• 0:57
  very
• 0:57
  transparent
• 0:58
  about that.
• 0:58
  It's a big part
• 0:59
  of how
• 1:00
  I got here,
• 1:01
  and my passion
• 1:02
  for
• 1:02
  working here
• 1:04
  is that
• 1:05
  I went to
• 1:05
  treatment
• 1:07
  here.
• 1:07
  This is
• 1:08
  this is
• 1:08
  the place that
• 1:09
  saved my life,
• 1:10
  you know?
• 1:12
  So it's
• 1:13
  also the only,
• 1:14
  only place
• 1:14
  I've ever
• 1:14
  worked,
• 1:15
  career wise.
• 1:16
  And in the,
• 1:18
  recovery
• 1:18
  industry
• 1:19
  is Cumberland
• 1:19
  Heights.
• 1:20
  So.
• 1:21
  And then I made
• 1:21
  my way out
• 1:22
  to Still
• 1:22
  Waters,
• 1:23
  in 2020,
• 1:26
  2019, late
• 1:27
  2019.
• 1:29
  And I
• 1:29
  did business
• 1:30
  development
• 1:30
  with them
• 1:31
  for close
• 1:33
  to five years.
• 1:36
  Four years.
• 1:37
  And then I
• 1:37
  moved into
• 1:38
  the director
• 1:39
  role in 2023.
• 1:41
  Yeah.
• 1:41
  About
• 1:41
  midyear 2023.
• 1:43
  So coming up on
• 1:45
  three year
• 1:45
  anniversary out
• 1:46
  there.
• 1:46
  That's awesome.
• 1:47
  Yeah. Yeah.
• 1:48
  And I love it.
• 1:48
  I found my
• 1:49
  found my spot.
• 1:50
  So
• 1:52
  instead of
• 1:52
  telling
• 1:53
  everybody
• 1:53
  what Still
• 1:54
  Waters is
• 1:55
  talking about,
• 1:55
  like,
• 1:55
  we talk
• 1:56
  about this
• 1:56
  all the time,
• 1:56
  but,
• 1:58
  what do you tell
• 1:59
  them?
• 1:59
  What
• 1:59
  do you tell
• 2:00
  our residents?
• 2:00
  Mom?
• 2:01
  How
• 2:01
  do you describe it
• 2:02
  to a residents
• 2:04
  family member?
• 2:05
  Yeah.
• 2:05
  About what
• 2:06
  you guys do.
• 2:07
  So when I'm
• 2:08
  talking to
• 2:09
  a family,
• 2:10
  it really
• 2:10
  depends on
• 2:12
  what the past
• 2:14
  experiences
• 2:15
  with
• 2:15
  the family.
• 2:15
  Because
• 2:16
  Still Waters
• 2:17
  serves,
• 2:17
  you know,
• 2:18
  a lot of
• 2:19
  different
• 2:19
  people.
• 2:19
  But
• 2:21
  for the most part,
• 2:22
  I focus on
• 2:23
  the closeness,
• 2:24
  the smallness
• 2:25
  of the
• 2:26
  programs.
• 2:26
  Both of them
• 2:27
  are relatively
• 2:28
  small.
• 2:29
  Still Waters
• 2:29
  women,
• 2:29
  especially like
• 2:30
  the main
• 2:31
  house, has
• 2:31
  11 beds.
• 2:34
  It's an
• 2:34
  all it's
• 2:35
  gender specific
• 2:36
  campus.
• 2:36
  It's an all
• 2:37
  female
• 2:37
  facility.
• 2:37
  It's an all
• 2:38
  female staff.
• 2:40
  I'll talk
• 2:40
  mostly about
• 2:41
  Still Waters
• 2:41
  to women
• 2:41
  because that's
• 2:42
  where I spend
• 2:42
  all my days at.
• 2:43
  Yeah.
• 2:44
  And so I talk
• 2:45
  about that
• 2:45
  because that
• 2:47
  we build
• 2:48
  something
• 2:49
  with these
• 2:49
  women that
• 2:50
  they probably
• 2:51
  haven't
• 2:52
  experienced
• 2:53
  before,
• 2:53
  even if they have
• 2:54
  done a prior
• 2:55
  treatment
• 2:56
  because of
• 2:56
  a larger
• 2:57
  community,
• 2:58
  is they get
• 2:58
  very close,
• 2:59
  very fast
• 3:00
  with that
• 3:00
  small of
• 3:01
  a community,
• 3:01
  and they kind
• 3:02
  of dive
• 3:02
  into this thing
• 3:03
  together.
• 3:03
  So our
• 3:05
  sisterhood,
• 3:05
  you know,
• 3:06
  we talk about
• 3:06
  the Brotherhood
• 3:07
  a lot from
• 3:07
  Still
• 3:08
  Waters men,
• 3:08
  but
• 3:08
  I've genuinely
• 3:10
  see
• 3:10
  a sisterhood
• 3:10
  form from
• 3:11
  Still Waters
• 3:12
  women,
• 3:13
  that I hadn't
• 3:14
  seen before.
• 3:15
  And
• 3:15
  they're close
• 3:16
  and they're
• 3:17
  coming back out
• 3:18
  like,
• 3:18
  you have no idea
• 3:18
  how it's
• 3:20
  at least
• 3:21
  2 to 3
• 3:22
  times a week
• 3:23
  that alumni
• 3:23
  come back to
• 3:24
  campus
• 3:24
  and
• 3:24
  are visiting,
• 3:25
  and they're
• 3:25
  sitting
• 3:26
  in groups
• 3:26
  and they're,
• 3:27
  you know,
• 3:27
  doing things.
• 3:28
  So there's
• 3:28
  a closeness,
• 3:29
  and you learn
• 3:30
  to build
• 3:30
  a healthy
• 3:30
  relationship
• 3:31
  with another
• 3:31
  female,
• 3:32
  which is me
• 3:33
  personally,
• 3:33
  something I did
• 3:34
  not know
• 3:34
  how to do
• 3:35
  when
• 3:35
  I got here,
• 3:37
  because that's
• 3:37
  your community.
• 3:38
  That's like,
• 3:39
  I look at
• 3:39
  my wife is
• 3:40
  pretty
• 3:40
  important.
• 3:41
  I look at my
• 3:42
  sobriety today
• 3:43
  and, you know,
• 3:44
  I have
• 3:45
  a husband
• 3:46
  and a family
• 3:47
  and all
• 3:47
  of these
• 3:47
  things, but
• 3:48
  it is
• 3:49
  my female
• 3:50
  community
• 3:51
  is the reason
• 3:52
  that I make
• 3:53
  it day to day.
• 3:54
  Like that is my
• 3:56
  advisory board
• 3:57
  there?
• 3:58
  Those are
• 3:59
  my people,
• 3:59
  you know.
• 4:02
  Community
• 4:03
  recovery
• 4:04
  thrives
• 4:04
  in community.
• 4:04
  It's known
• 4:05
  saying
• 4:06
  recovery
• 4:06
  thrives
• 4:06
  in community.
• 4:07
  And addiction
• 4:08
  thrives in
• 4:09
  isolation.
• 4:09
  When we get
• 4:10
  here,
• 4:10
  we are
• 4:10
  so isolated
• 4:11
  from the
• 4:12
  real world,
• 4:13
  from our
• 4:13
  families, from
• 4:15
  we have no
• 4:16
  friends left,
• 4:16
  at least
• 4:17
  not healthy
• 4:17
  ones, you know?
• 4:18
  And so
• 4:20
  I think
• 4:20
  for me, that's
• 4:21
  where I fell in
• 4:22
  love with
• 4:22
  recovery
• 4:22
  was I felt
• 4:24
  what connection
• 4:26
  and what
• 4:26
  community
• 4:27
  people,
• 4:27
  not just
• 4:29
  random friends
• 4:29
  off the street,
• 4:30
  but people
• 4:30
  that understood
• 4:31
  exactly
• 4:32
  what was
• 4:32
  going on
• 4:33
  in my brain
• 4:33
  when I got here.
• 4:35
  And they could
• 4:39
  speak my
• 4:39
  language.
• 4:40
  You know,
• 4:40
  I didn't feel
• 4:42
  unique.
• 4:43
  I didn't
• 4:43
  I didn't
• 4:44
  feel crazy
• 4:46
  when I got
• 4:47
  here,
• 4:47
  and I was
• 4:48
  talking about
• 4:48
  all
• 4:48
  these thoughts
• 4:49
  that were
• 4:49
  running through
• 4:49
  my head.
• 4:50
  In early
• 4:50
  recovery,
• 4:51
  I was met with
• 4:52
  other women
• 4:52
  who were like,
• 4:53
  yeah,
• 4:54
  I have the same
• 4:55
  thoughts.
• 4:56
  Let me walk
• 4:56
  with you
• 4:57
  and show you
• 4:57
  how I did it.
• 4:58
  And that's
• 4:58
  something
• 4:58
  that I talk
• 4:59
  about with,
• 5:00
  with families
• 5:01
  a lot
• 5:01
  too, is
• 5:02
  the uniqueness
• 5:03
  of having
• 5:03
  a staff.
• 5:05
  That is all
• 5:06
  every
• 5:06
  single person
• 5:07
  in their own
• 5:08
  12 step
• 5:08
  recovery
• 5:09
  because we walk
• 5:10
  with them,
• 5:11
  you know,
• 5:11
  it's it is.
• 5:12
  I can
• 5:13
  sit in
• 5:13
  front of
• 5:13
  these women
• 5:14
  and say,
• 5:14
  I have
• 5:15
  sat exactly
• 5:16
  where you
• 5:16
  are sitting
• 5:16
  right now.
• 5:17
  I've had these
• 5:18
  fears,
• 5:18
  I've had
• 5:19
  these feelings,
• 5:21
  and I'm on
• 5:21
  the other
• 5:21
  side of it.
• 5:22
  Let me show you
• 5:22
  how I did it.
• 5:23
  So
• 5:24
  what do you
• 5:25
  say, though,
• 5:25
  to well,
• 5:27
  how is it
• 5:27
  how Still
• 5:28
  Waters is
• 5:28
  different than,
• 5:30
  traditional
• 5:31
  rehab
• 5:32
  these days?
• 5:33
  I just
• 5:33
  I'm trying
• 5:33
  to ask you
• 5:34
  some questions
• 5:35
  that maybe
• 5:35
  we wouldn't
• 5:36
  normally
• 5:37
  wade into.
• 5:38
  Yeah,
• 5:40
  but I
• 5:42
  totally believe
• 5:43
  in the value of
• 5:43
  Still Waters
• 5:44
  is just
• 5:44
  to make sure
• 5:44
  that everybody,
• 5:45
  you know,
• 5:45
  that's
• 5:46
  absolutely
• 5:46
  clear.
• 5:47
  I'm an alumnus
• 5:47
  of Still Waters
• 5:48
  Is actually.
• 5:48
  Yes, the
• 5:49
  men's program.
• 5:50
  Yeah. And.
• 5:54
  There are
• 5:55
  differences.
• 5:58
  And let's spend
• 5:59
  some time
• 5:59
  talking
• 5:59
  about what
• 6:00
  those
• 6:00
  differences
• 6:01
  are.
• 6:01
  And,
• 6:02
  I don't know,
• 6:03
  I just
• 6:03
  I just
• 6:03
  think that
• 6:05
  we live
• 6:05
  and breathe
• 6:06
  this every day.
• 6:07
  All day.
• 6:08
  And addiction
• 6:10
  treatment
• 6:10
  is emergent,
• 6:12
  for people
• 6:12
  when they're
• 6:12
  trying to make
• 6:13
  a decision
• 6:13
  and so
• 6:16
  I had
• 6:16
  I personally
• 6:17
  knew nothing
• 6:18
  about levels
• 6:19
  of care or,
• 6:20
  you know, 12
• 6:21
  step immersion.
• 6:22
  I didn't
• 6:22
  and I didn't
• 6:22
  need to know.
• 6:23
  So, yeah,
• 6:24
  I'm just
• 6:24
  curious, like,
• 6:25
  let's let's
• 6:26
  spend a
• 6:26
  little bit
• 6:26
  more time.
• 6:29
  What's
• 6:29
  what is
• 6:30
  different
• 6:30
  between
• 6:31
  a Still Waters
• 6:32
  immersion
• 6:32
  program
• 6:33
  and a
• 6:33
  traditional
• 6:34
  rehab
• 6:34
  setting
• 6:35
  in 2026?
• 6:38
  I mean,
• 6:38
  the only
• 6:39
  comparison
• 6:40
  I can do
• 6:41
  is from
• 6:41
  my own
• 6:41
  experience with
• 6:43
  going through
• 6:43
  a traditional
• 6:44
  setting,
• 6:45
  you know,
• 6:45
  I was
• 6:45
  introduced to
• 6:47
  the 12 steps,
• 6:48
  but there was
• 6:50
  a larger
• 6:50
  population
• 6:51
  and it was
• 6:52
  there's a lot
• 6:53
  moving around.
• 6:54
  And so
• 6:54
  I was
• 6:54
  introduced,
• 6:55
  but at a very
• 6:57
  here's
• 6:57
  the 12 steps
• 6:58
  level,
• 6:59
  Still Waters
• 6:59
  is going
• 6:59
  to take it
• 7:00
  to the other
• 7:01
  end of
• 7:01
  that spectrum.
• 7:02
  We're going
• 7:02
  to dive so
• 7:04
  deep into
• 7:05
  the 12
• 7:05
  steps like
• 7:07
  so thorough.
• 7:09
  I'm a
• 7:09
  big believer
• 7:10
  in like that
• 7:10
  first step.
• 7:11
  We have to do
• 7:12
  that 100%.
• 7:13
  And we do that
• 7:14
  at Still
• 7:15
  Waters And,
• 7:15
  you know, when
• 7:16
  you walk in
• 7:16
  Still Waters,
• 7:18
  you got
• 7:18
  no idea what
• 7:19
  your
• 7:19
  reservations
• 7:20
  are.
• 7:20
  What
• 7:21
  what are
• 7:21
  some pitfalls
• 7:22
  and hangups
• 7:23
  that are going
• 7:23
  to pop up
• 7:24
  in the
• 7:24
  real world?
• 7:26
  And we're
• 7:26
  going to try to
• 7:27
  identify those.
• 7:28
  And then
• 7:28
  I think another
• 7:29
  big part of it
• 7:29
  is the
• 7:30
  life skills
• 7:31
  aspect
• 7:32
  of Stillwater
• 7:33
  and the,
• 7:34
  you know,
• 7:35
  these women are
• 7:36
  and men,
• 7:37
  they're cooking
• 7:38
  meals
• 7:39
  for themselves.
• 7:40
  They're doing
• 7:41
  their living.
• 7:42
  They're they're
• 7:42
  doing it.
• 7:43
  They're doing
• 7:43
  daily chores.
• 7:44
  You know,
• 7:44
  we don't have
• 7:45
  like
• 7:45
  a housekeeper
• 7:46
  that's coming
• 7:46
  in.
• 7:46
  It is
• 7:47
  they take a
• 7:49
  I've seen
• 7:49
  especially with
• 7:50
  the women,
• 7:50
  they take
• 7:51
  an ownership
• 7:52
  like this
• 7:52
  is their home
• 7:53
  in a way
• 7:54
  like
• 7:54
  they're not
• 7:54
  they don't
• 7:55
  feel like
• 7:55
  visitors.
• 7:56
  And so
• 7:57
  they take pride
• 7:58
  in maintaining
• 8:00
  the facility
• 8:00
  itself.
• 8:01
  It makes my job
• 8:02
  really nice
• 8:02
  and easy
• 8:03
  because they
• 8:03
  just come to me
• 8:04
  when they need,
• 8:04
  like something
• 8:05
  that they're
• 8:06
  like, hey,
• 8:06
  I noticed this,
• 8:07
  and they take
• 8:08
  this onus on
• 8:09
  it and
• 8:11
  it feels
• 8:13
  real life.
• 8:13
  We try to
• 8:14
  make it
• 8:14
  as real life
• 8:15
  as possible
• 8:15
  in a
• 8:16
  residential
• 8:16
  setting,
• 8:17
  you know?
• 8:18
  Because we need
• 8:19
  to know
• 8:19
  what's going
• 8:20
  to pop up,
• 8:20
  you know,
• 8:21
  when
• 8:21
  you have some
• 8:22
  free time,
• 8:23
  there are
• 8:23
  certain things
• 8:24
  where
• 8:24
  you're
• 8:25
  not going
• 8:25
  to be able
• 8:25
  to catch
• 8:26
  everything
• 8:26
  that's going
• 8:26
  to happen
• 8:27
  in
• 8:27
  the real world,
• 8:28
  but a lot of it
• 8:29
  is making it
• 8:31
  as real life
• 8:32
  as we can
• 8:33
  in a
• 8:33
  structured,
• 8:33
  safe setting.
• 8:34
  Yeah,
• 8:36
  I'd say that,
• 8:37
  residential
• 8:38
  care,
• 8:38
  like the
• 8:39
  goal of
• 8:39
  residential
• 8:40
  care is
• 8:40
  stability.
• 8:42
  And,
• 8:47
  I'm not sure
• 8:49
  that it's
• 8:50
  possible to
• 8:52
  and that
• 8:52
  goes down
• 8:53
  like a whole,
• 8:53
  like a whole
• 8:54
  philosophy
• 8:55
  of change
• 8:56
  conversation
• 8:56
  which we don't
• 8:57
  have to
• 8:57
  go down.
• 8:57
  But like,
• 8:58
  I don't know
• 8:59
  if
• 8:59
  a traditional
• 9:00
  residential
• 9:01
  experience
• 9:01
  that's maybe on
• 9:02
  average for
• 9:03
  maybe
• 9:03
  five weeks,
• 9:06
  is
• 9:09
  everything
• 9:10
  is healed.
• 9:11
  It's all done.
• 9:12
  Right.
• 9:12
  So when I think
• 9:13
  about
• 9:13
  stability,
• 9:14
  I think
• 9:14
  about like,
• 9:16
  let's
• 9:17
  sprees.
• 9:19
  Let's
• 9:20
  say fully
• 9:21
  medically
• 9:22
  detox.
• 9:24
  Let's try
• 9:26
  to get
• 9:27
  in balance
• 9:28
  with our
• 9:29
  bodies.
• 9:30
  Our minds.
• 9:32
  Psychiatry
• 9:33
  stability.
• 9:34
  Yeah.
• 9:36
  Let's
• 9:36
  stabilize.
• 9:37
  Yes.
• 9:37
  And then
• 9:39
  let's
• 9:39
  determine,
• 9:41
  based on
• 9:42
  that unique
• 9:43
  person's
• 9:43
  experience
• 9:44
  and
• 9:44
  presentation,
• 9:46
  what perhaps
• 9:47
  is going to
• 9:49
  help them
• 9:50
  access long
• 9:51
  term recovery.
• 9:52
  Yeah.
• 9:52
  Over time
• 9:53
  and generally
• 9:53
  that means
• 9:54
  more engagement
• 9:56
  more treatment
• 9:57
  at a lower
• 9:57
  level of care.
• 9:58
  And
• 9:59
  one thing
• 10:00
  I want to
• 10:00
  call out to,
• 10:01
  like the parent
• 10:02
  that's learning
• 10:02
  about
• 10:02
  treatment is,
• 10:04
  is an option to that.
• 10:06
  Although you
• 10:06
  can go
• 10:07
  straight into
• 10:07
  a program
• 10:07
  like Still
• 10:08
  Waters to be
• 10:09
  successfully
• 10:09
  detoxed.
• 10:12
  Which
• 10:12
  we can do.
• 10:12
  But is what
• 10:16
  your program
• 10:17
  does a
• 10:18
  really good job
• 10:19
  of is
• 10:19
  teaching people
• 10:21
  how to live
• 10:22
  in recovery.
• 10:22
  Yes.
• 10:23
  We've been
• 10:23
  playing around
• 10:24
  with this idea
• 10:24
  like we've
• 10:25
  called it
• 10:25
  for so long,
• 10:26
  you and I 12
• 10:27
  and everybody
• 10:28
  else 12
• 10:28
  step immersion.
• 10:30
  And maybe we
• 10:31
  should be
• 10:31
  thinking
• 10:31
  about it
• 10:32
  as more 12
• 10:33
  step.
• 10:33
  12 step living.
• 10:34
  And people
• 10:35
  are like well
• 10:35
  but Nick
• 10:36
  Coleman
• 10:37
  why are you
• 10:38
  guys we can
• 10:39
  dive into.
• 10:39
  We can go in
• 10:41
  any direction
• 10:41
  how much it
• 10:42
  costs, why it
• 10:42
  costs that.
• 10:43
  Yeah.
• 10:44
  Because we
• 10:45
  think it's a
• 10:45
  pretty
• 10:45
  affordable
• 10:46
  price point
• 10:46
  to remain
• 10:47
  accessible
• 10:48
  to as
• 10:48
  many people
• 10:49
  as possible.
• 10:49
  But the point
• 10:50
  I think
• 10:51
  I'm trying
• 10:51
  to make here
• 10:52
  is that
• 10:54
  what you're
• 10:55
  doing in
• 10:56
  your program
• 10:57
  using the flat
• 10:59
  book?
• 10:59
  Yeah.
• 11:00
  The step
• 11:00
  working.
• 11:01
  Guide step
• 11:01
  where you
• 11:01
  can guide. Yep.
• 11:02
  So as
• 11:03
  you mentioned,
• 11:03
  the first step,
• 11:04
  69 questions.
• 11:06
  Questions.
• 11:07
  Yeah.
• 11:07
  Open ended
• 11:08
  questions.
• 11:09
  Peer led.
• 11:11
  So and
• 11:13
  what that
• 11:13
  looks like.
• 11:16
  Based on my own
• 11:17
  experience,
• 11:19
  is having a guy
• 11:21
  or gal
• 11:22
  spending
• 11:23
  time, usually
• 11:24
  several hours
• 11:25
  writing
• 11:26
  those
• 11:26
  questions,
• 11:27
  writing on
• 11:27
  those questions
• 11:28
  in journal
• 11:28
  form or
• 11:29
  complete
• 11:30
  sentences,
• 11:30
  I think was
• 11:31
  a guideline.
• 11:32
  So no.
• 11:33
  Yes. No.
• 11:33
  Yes.
• 11:35
  And then
• 11:37
  being invited
• 11:38
  in a group
• 11:39
  setting
• 11:39
  to present
• 11:40
  on everything
• 11:42
  that you wrote.
• 11:44
  And
• 11:46
  that being led
• 11:47
  by a staff
• 11:48
  member.
• 11:49
  But also
• 11:50
  by other the.
• 11:51
  Community.
• 11:52
  Community
• 11:53
  members
• 11:53
  that had
• 11:53
  been through
• 11:54
  that step.
• 11:55
  And what
• 11:57
  I experienced
• 11:58
  that taught me.
• 12:03
  The value
• 12:04
  that's again
• 12:06
  it magic
• 12:06
  spirituality
• 12:08
  use whatever
• 12:08
  you word
• 12:09
  you want
• 12:09
  to use.
• 12:09
  But.
• 12:12
  That was
• 12:12
  organic
• 12:13
  recovery.
• 12:15
  Experiencing
• 12:15
  what it's like
• 12:16
  to be
• 12:16
  truly genuine
• 12:18
  and authentic
• 12:19
  and vulnerable
• 12:20
  with other
• 12:21
  people in a way
• 12:22
  that maybe
• 12:22
  I just hadn't
• 12:23
  ever learned
• 12:24
  before.
• 12:24
  And so, yeah,
• 12:25
  I want you to
• 12:26
  kind of
• 12:26
  describe
• 12:28
  that's
• 12:28
  what's
• 12:28
  different
• 12:29
  to me.
• 12:30
  Of that place
• 12:31
  when you talk
• 12:32
  about like
• 12:32
  the going deep,
• 12:33
  I just want
• 12:34
  to make sure
• 12:34
  everybody
• 12:34
  knows like
• 12:36
  that's
• 12:36
  the deepness
• 12:37
  where people
• 12:37
  really do.
• 12:39
  It's not
• 12:40
  a psychodrama.
• 12:41
  No it's not a
• 12:42
  Jimmy Graham.
• 12:43
  No.
• 12:44
  This is how
• 12:46
  the surgery
• 12:47
  of the spirit.
• 12:48
  Yes.
• 12:48
  You know
• 12:50
  but it's
• 12:50
  not done
• 12:52
  by the staff.
• 12:53
  The staff
• 12:53
  is there to
• 12:53
  guide and to
• 12:54
  help and to
• 12:57
  assist when
• 12:58
  needed,
• 12:58
  and maybe
• 12:59
  directs
• 13:00
  the direction
• 13:01
  where
• 13:01
  we want it
• 13:01
  to go.
• 13:02
  But
• 13:02
  the community
• 13:03
  is the driver,
• 13:04
  you know,
• 13:04
  and they
• 13:06
  I think that
• 13:06
  makes it
• 13:07
  like you were
• 13:07
  talking about
• 13:08
  so much
• 13:08
  more organic
• 13:09
  and so much
• 13:10
  more,
• 13:11
  the,
• 13:12
  the connection
• 13:13
  and again,
• 13:14
  finding
• 13:14
  spirituality
• 13:15
  within that.
• 13:17
  The acceptance
• 13:18
  of that as well
• 13:18
  is because
• 13:19
  this is not a
• 13:20
  staff member
• 13:20
  that's being
• 13:21
  paid to
• 13:22
  sit here
• 13:22
  and like
• 13:23
  there is one,
• 13:24
  but
• 13:24
  everybody else
• 13:24
  in that group
• 13:25
  is
• 13:25
  they're invested
• 13:26
  and they are
• 13:27
  participating
• 13:27
  in this group
• 13:28
  because
• 13:28
  they care
• 13:29
  about you.
• 13:30
  And that's the
• 13:31
  sometimes
• 13:32
  the first
• 13:32
  experience
• 13:33
  someone's
• 13:33
  getting
• 13:34
  with that.
• 13:34
  If like,
• 13:34
  these people
• 13:36
  genuinely
• 13:36
  want to see me
• 13:37
  get better.
• 13:38
  And so they are
• 13:39
  they are
• 13:40
  participating.
• 13:41
  They are active
• 13:42
  in this group
• 13:43
  because
• 13:43
  they want to
• 13:45
  they want
• 13:46
  to pull me
• 13:46
  along
• 13:46
  with them.
• 13:47
  You know.
• 13:48
  It's one
• 13:48
  of those
• 13:48
  programs that.
• 13:52
  Is just really
• 13:53
  hard to
• 13:54
  talk about.
• 13:55
  It's it's hard.
• 13:56
  You experience
• 13:57
  it.
• 13:57
  Yeah,
• 13:58
  it really is.
• 13:59
  It's
• 13:59
  something like.
• 14:00
  The slogan
• 14:01
  is not like,
• 14:01
  trust us.
• 14:02
  You know what
• 14:03
  I mean?
• 14:03
  Like,
• 14:03
  it's like, it's
• 14:05
  hard to
• 14:07
  bridge
• 14:07
  that gap.
• 14:08
  It really is.
• 14:09
  I mean, I,
• 14:10
  I've even
• 14:11
  struggled
• 14:11
  talking
• 14:12
  with it,
• 14:12
  you know,
• 14:13
  to people in 12
• 14:14
  step recovery
• 14:16
  because
• 14:17
  that's not
• 14:18
  how you do
• 14:19
  this.
• 14:19
  Steps in
• 14:20
  12 step.
• 14:20
  Or you meet
• 14:21
  with a sponsor
• 14:22
  one on one.
• 14:22
  And it is more,
• 14:23
  you know, but
• 14:24
  this group
• 14:25
  atmosphere
• 14:26
  of it
• 14:27
  is so hard to
• 14:28
  explain how.
• 14:31
  I speak it.
• 14:32
  I have told you
• 14:33
  this before
• 14:33
  and I'm
• 14:34
  happy for us.
• 14:35
  I think
• 14:36
  it's a
• 14:37
  perfect program
• 14:37
  for people
• 14:38
  who have
• 14:39
  decades
• 14:39
  of recovery.
• 14:40
  Yes,
• 14:40
  that relapse.
• 14:41
  Yes, I agree.
• 14:43
  I agree
• 14:43
  and we don't.
• 14:45
  There's a
• 14:45
  disconnect.
• 14:47
  Because
• 14:49
  for people
• 14:50
  that know
• 14:50
  how to
• 14:51
  talk the rehab
• 14:52
  talk. Yeah.
• 14:53
  And walk
• 14:54
  the rehab walk
• 14:56
  and stay
• 14:58
  kind of below
• 14:59
  the radar.
• 15:00
  And as
• 15:01
  volunteers.
• 15:03
  The founders,
• 15:03
  the. Sponsors.
• 15:04
  Like kind
• 15:05
  of a void
• 15:05
  like that's
• 15:07
  you know
• 15:08
  the hard cases.
• 15:13
  You know
• 15:13
  there is
• 15:13
  no unwilling
• 15:14
  I believe this,
• 15:15
  I don't know
• 15:15
  if this is, but
• 15:17
  I really
• 15:18
  don't think
• 15:19
  that there
• 15:19
  is an
• 15:20
  unwilling
• 15:21
  patient.
• 15:22
  I think that or
• 15:23
  an unwilling
• 15:23
  resident,
• 15:24
  I think
• 15:24
  we haven't
• 15:24
  figured out
• 15:25
  the
• 15:25
  combination of.
• 15:26
  Yes help that
• 15:27
  will help them.
• 15:28
  Yes get better.
• 15:30
  But
• 15:30
  the one that
• 15:31
  seems to work
• 15:32
  the most
• 15:32
  powerful,
• 15:33
  the most often
• 15:35
  is community.
• 15:37
  Community.
• 15:38
  Yeah.
• 15:38
  And
• 15:40
  I just
• 15:41
  when I think
• 15:41
  about
• 15:42
  those people
• 15:42
  that maybe
• 15:43
  have been
• 15:44
  to treatment
• 15:44
  three times
• 15:46
  and they've
• 15:46
  sat in all
• 15:47
  the
• 15:47
  psychoeducation
• 15:48
  and they sat
• 15:49
  and all the
• 15:49
  family
• 15:50
  programing,
• 15:50
  and I'm
• 15:51
  not saying
• 15:51
  you can't get
• 15:51
  more out
• 15:52
  of that. No.
• 15:55
  That's who
• 15:56
  waters that
• 15:57
  is can
• 15:58
  be a
• 15:58
  great place
• 15:59
  for.
• 16:00
  That is what
• 16:02
  I talk about
• 16:03
  when I
• 16:04
  that's why
• 16:04
  I said
• 16:05
  like it
• 16:05
  depends on
• 16:06
  the history
• 16:06
  of the
• 16:07
  family member
• 16:07
  when I'm
• 16:08
  talking to
• 16:09
  a loved one.
• 16:10
  Yeah.
• 16:11
  Because,
• 16:11
  you know,
• 16:13
  it's I have
• 16:14
  plenty
• 16:14
  of people
• 16:15
  that come
• 16:15
  through
• 16:16
  on their
• 16:16
  first time
• 16:17
  and they do
• 16:17
  well and
• 16:18
  they succeed,
• 16:18
  and it's
• 16:19
  amazing.
• 16:19
  But
• 16:20
  when I think
• 16:20
  about what
• 16:21
  Still Waters
• 16:21
  was designed
• 16:22
  for and
• 16:22
  what we are
• 16:23
  good at
• 16:24
  is that
• 16:25
  person who
• 16:26
  is on
• 16:26
  their
• 16:26
  third time.
• 16:27
  And that's
• 16:28
  the reason
• 16:28
  I'm so
• 16:28
  passionate
• 16:29
  about working
• 16:29
  there is
• 16:30
  because I did
• 16:30
  that.
• 16:31
  I went through
• 16:32
  treatment
• 16:33
  three times
• 16:33
  in one year.
• 16:34
  I could
• 16:35
  not seem,
• 16:36
  and every time
• 16:37
  I would
• 16:38
  just come back
• 16:38
  like, what?
• 16:39
  What am I
• 16:40
  doing wrong?
• 16:40
  I don't understand
• 16:41
  like I do so
• 16:42
  well here I,
• 16:44
  I go to
• 16:45
  every
• 16:45
  group, I'm
• 16:46
  engaged in
• 16:47
  the group,
• 16:47
  like I'm
• 16:47
  doing so well
• 16:48
  here and I'm
• 16:49
  not getting
• 16:49
  this thing.
• 16:51
  And that's who
• 16:52
  Still
• 16:52
  Waters was.
• 16:52
  I am
• 16:53
  who Still
• 16:53
  Waters
• 16:54
  was
• 16:54
  designed for.
• 16:56
  But I lost
• 16:58
  my train of
• 16:58
  thought there
• 16:58
  and where
• 16:59
  I was going
• 16:59
  with it, but,
• 17:00
  yeah, I
• 17:00
  when I'm
• 17:01
  talking with
• 17:02
  the family,
• 17:02
  I talk about
• 17:03
  like,
• 17:04
  this is going
• 17:05
  to be
• 17:05
  a different
• 17:05
  experience.
• 17:06
  It's going
• 17:06
  to be it's
• 17:07
  going to
• 17:07
  level that
• 17:10
  that really big
• 17:11
  step into
• 17:12
  the real world,
• 17:12
  especially if
• 17:13
  you were
• 17:13
  just
• 17:14
  stepping back
• 17:14
  into the
• 17:15
  real world
• 17:15
  with no
• 17:16
  continued care,
• 17:17
  no IOP,
• 17:18
  no outpatient
• 17:19
  of any kind,
• 17:20
  you know,
• 17:20
  like that's
• 17:20
  a massive
• 17:21
  step to
• 17:21
  go from.
• 17:22
  Like you
• 17:22
  were talking
• 17:22
  about
• 17:23
  stabilization
• 17:26
  just back
• 17:26
  to work.
• 17:27
  Like, you know.
• 17:28
  It's a
• 17:28
  it's also like,
• 17:29
  what are people's
• 17:30
  definitions
• 17:30
  of recovery?
• 17:31
  You know, like
• 17:32
  to me,
• 17:34
  recovery is
• 17:35
  defined as
• 17:37
  nobody.
• 17:38
  This isn't
• 17:39
  going to
• 17:39
  be
• 17:39
  groundbreaking.
• 17:40
  Yeah.
• 17:43
  Regaining
• 17:44
  what's
• 17:44
  been lost
• 17:45
  in the sense
• 17:46
  of like
• 17:46
  an internal.
• 17:47
  Internal.
• 17:48
  Posture
• 17:48
  of relationship
• 17:49
  was myself
• 17:50
  relationship
• 17:51
  with God
• 17:51
  and
• 17:52
  relationship
• 17:52
  with other
• 17:53
  people.
• 17:53
  That's what
• 17:53
  recovery is
• 17:54
  all about,
• 17:54
  is
• 17:54
  relationships.
• 17:55
  And.
• 17:58
  Being able
• 17:59
  it's funny,
• 18:00
  it kind of
• 18:00
  changes.
• 18:00
  But being
• 18:01
  being able
• 18:02
  to like,
• 18:02
  successfully
• 18:03
  negotiate
• 18:06
  life on
• 18:06
  life's terms.
• 18:07
  And when I
• 18:08
  say
• 18:08
  successfully
• 18:09
  like not
• 18:09
  break out
• 18:10
  in handcuffs.
• 18:10
  Yeah.
• 18:11
  Every time
• 18:11
  I get
• 18:11
  emotional.
• 18:12
  Yeah.
• 18:13
  Or.
• 18:15
  Yeah.
• 18:15
  Yeah.
• 18:16
  All the
• 18:16
  external
• 18:17
  not go to
• 18:17
  the hospital
• 18:18
  because
• 18:18
  you broke
• 18:19
  a needle off
• 18:19
  in your arm
• 18:20
  and not
• 18:20
  experience
• 18:20
  an overdose,
• 18:22
  but also like
• 18:23
  the stage twos
• 18:24
  kind of stuff.
• 18:25
  Yeah.
• 18:27
  Being able
• 18:28
  to live
• 18:28
  a peaceful
• 18:29
  life. Yes.
• 18:31
  You know
• 18:31
  not losing
• 18:34
  my temper
• 18:35
  when a tire
• 18:37
  on my car
• 18:37
  goes flat.
• 18:38
  Yeah, yeah.
• 18:39
  The emotional
• 18:40
  sobriety.
• 18:40
  Yeah.
• 18:41
  That that
• 18:42
  that that to me
• 18:43
  is the
• 18:43
  definition of.
• 18:45
  And I think
• 18:45
  that when
• 18:45
  I, when I
• 18:46
  think about
• 18:48
  how we
• 18:48
  try to
• 18:49
  teach people
• 18:51
  like I was at
• 18:52
  Still Waters
• 18:52
  yesterday,
• 18:53
  the men's
• 18:53
  program. Yeah.
• 18:54
  We'll talking
• 18:54
  about this.
• 18:55
  I don't think
• 18:56
  I mentioned
• 18:56
  this to you,
• 18:57
  but I'm up
• 18:57
  there
• 18:57
  with Ed
• 18:58
  and Jason
• 18:58
  and he's
• 18:59
  and and Nick
• 19:00
  and Greg
• 19:01
  and all
• 19:01
  those guys.
• 19:04
  And I saw
• 19:05
  someone there
• 19:07
  that does
• 19:09
  really
• 19:09
  matter that
• 19:10
  you know
• 19:12
  called me
• 19:12
  for help
• 19:12
  months and
• 19:13
  months ago.
• 19:13
  Yeah.
• 19:14
  And so you know
• 19:15
  saw this person
• 19:17
  and
• 19:17
  they told me
• 19:17
  this that
• 19:18
  or the other
• 19:18
  and they're
• 19:19
  having
• 19:19
  a positive
• 19:20
  experience.
• 19:21
  And you know,
• 19:21
  of course
• 19:22
  like I
• 19:22
  see this,
• 19:22
  I haven't seen
• 19:23
  this person
• 19:23
  since they've
• 19:24
  been out there
• 19:24
  for a long
• 19:24
  time. Yeah.
• 19:25
  Totally
• 19:25
  different.
• 19:26
  Yeah.
• 19:26
  You know, like
• 19:28
  looking me
• 19:28
  in my eye
• 19:29
  and not
• 19:30
  that, but
• 19:30
  but just
• 19:32
  the
• 19:32
  vulnerability
• 19:34
  and the
• 19:34
  genuine
• 19:34
  expression
• 19:35
  that the person
• 19:35
  was leading
• 19:36
  with in
• 19:36
  that moment
• 19:37
  was light
• 19:38
  and day.
• 19:38
  Then when
• 19:39
  I saw
• 19:39
  this person
• 19:40
  at a different
• 19:41
  space.
• 19:41
  Yeah.
• 19:42
  And, later on,
• 19:44
  I was just
• 19:44
  with Ed and,
• 19:45
  you know,
• 19:46
  of course,
• 19:46
  they're
• 19:46
  pontificating
• 19:47
  about
• 19:48
  Still Waters
• 19:49
  and all the
• 19:49
  things,
• 19:49
  you know,
• 19:50
  the main office
• 19:50
  in the
• 19:51
  main house.
• 19:51
  And I just
• 19:52
  turned to him
• 19:52
  and I
• 19:52
  said, man,
• 19:53
  you know,
• 19:54
  you know,
• 19:54
  really what
• 19:55
  this program
• 19:55
  does really
• 19:56
  well as it
• 19:57
  grows up?
• 19:58
  People.
• 19:59
  Yes.
• 20:00
  Like,
• 20:01
  you know,
• 20:01
  and I, I
• 20:02
  because I was
• 20:03
  at the
• 20:03
  men's program,
• 20:03
  I was like,
• 20:04
  you know,
• 20:04
  you take
• 20:04
  little boys
• 20:06
  no matter
• 20:07
  how old you.
• 20:07
  Are, no matter
• 20:08
  how old.
• 20:10
  And you help
• 20:11
  teach them
• 20:12
  a little bit
• 20:13
  more about
• 20:13
  what it means
• 20:14
  to grow up.
• 20:15
  Yeah.
• 20:15
  And it makes me
• 20:16
  think of
• 20:16
  some
• 20:16
  literature.
• 20:17
  You know, we
• 20:17
  grow up or die.
• 20:20
  They just
• 20:20
  so happen
• 20:21
  to be
• 20:21
  people that
• 20:23
  experience
• 20:23
  addiction.
• 20:24
  Yeah,
• 20:25
  yeah.
• 20:26
  No, I,
• 20:26
  I completely
• 20:27
  agree with you.
• 20:28
  It's kind
• 20:28
  of like
• 20:28
  when we were
• 20:29
  talking about
• 20:31
  from the
• 20:31
  women's side
• 20:32
  of it,
• 20:33
  the men's.
• 20:33
  Yeah.
• 20:34
  The life
• 20:34
  skills all.
• 20:35
  And learning
• 20:37
  how to connect
• 20:37
  with another
• 20:38
  human being
• 20:39
  in a
• 20:39
  genuine way.
• 20:42
  That's kind of
• 20:42
  what I,
• 20:43
  when I
• 20:43
  was talking
• 20:43
  about the women
• 20:44
  and them
• 20:44
  finding
• 20:46
  creating a
• 20:46
  healthy
• 20:46
  relationship
• 20:47
  with another
• 20:47
  woman
• 20:48
  is that's
• 20:49
  a part
• 20:50
  of growing up
• 20:51
  as a female.
• 20:51
  It's like
• 20:52
  being
• 20:52
  successful in
• 20:53
  the world
• 20:53
  is not having.
• 20:55
  I find
• 20:55
  with women,
• 20:56
  when they come
• 20:57
  in, they have a
• 20:57
  just genuine
• 20:58
  distrust
• 21:00
  for the
• 21:01
  general
• 21:01
  population,
• 21:02
  just anybody.
• 21:03
  It's takes
• 21:04
  years
• 21:04
  to build trust
• 21:05
  with women.
• 21:08
  And that's
• 21:08
  how we're
• 21:09
  different
• 21:09
  than men.
• 21:10
  And from what
• 21:11
  I've seen from
• 21:11
  the different
• 21:12
  campuses
• 21:13
  is the approach
• 21:14
  to the way
• 21:15
  we do it.
• 21:15
  At Still Waters
• 21:16
  women is
• 21:16
  slightly
• 21:17
  different
• 21:17
  than than
• 21:17
  the men's.
• 21:19
  But them
• 21:19
  finding
• 21:21
  that they
• 21:21
  can trust
• 21:22
  all of
• 21:23
  these women
• 21:24
  in this
• 21:24
  facility
• 21:24
  opens up
• 21:25
  the bubble
• 21:26
  for them
• 21:26
  to not be
• 21:27
  so closed off
• 21:27
  when they get out.
• 21:28
  And I feel like
• 21:29
  that's out,
• 21:29
  because what
• 21:30
  I've found
• 21:31
  at least
• 21:31
  is from a life
• 21:32
  skills
• 21:32
  perspective,
• 21:33
  for the
• 21:33
  most part,
• 21:34
  when women
• 21:35
  come into
• 21:35
  Still Waters
• 21:36
  want
• 21:36
  Still Waters
• 21:37
  women,
• 21:38
  they have
• 21:39
  the life
• 21:39
  skills.
• 21:40
  A lot of them
• 21:40
  have been
• 21:41
  managing
• 21:42
  their
• 21:42
  households.
• 21:42
  They have
• 21:43
  been raising
• 21:44
  babies.
• 21:44
  They bring it
• 21:45
  in.
• 21:45
  They've had
• 21:46
  to figure it
• 21:46
  out in a way
• 21:47
  that I
• 21:48
  don't see
• 21:48
  with the men
• 21:49
  as much, 100%.
• 21:51
  They know that
• 21:52
  it's yeah.
• 21:53
  No, no,
• 21:53
  no, they
• 21:54
  you're right.
• 21:55
  There's nothing
• 21:55
  to get.
• 21:55
  But it is a
• 21:56
  different
• 21:56
  population.
• 21:58
  And so
• 21:59
  there are
• 21:59
  certain things
• 22:00
  where
• 22:01
  it's like,
• 22:01
  we're not
• 22:02
  going to
• 22:02
  harp on this
• 22:03
  as much.
• 22:03
  We're going
• 22:04
  to harp
• 22:04
  on the
• 22:05
  emotional
• 22:05
  maturity more.
• 22:06
  And
• 22:06
  interesting.
• 22:07
  Yeah. It is.
• 22:08
  It really is.
• 22:09
  I mean, not to
• 22:10
  we don't need
• 22:10
  to.
• 22:10
  But
• 22:11
  for example,
• 22:12
  the women's
• 22:12
  program
• 22:13
  is smaller
• 22:14
  than the men's
• 22:15
  program here.
• 22:16
  And that's not
• 22:17
  because
• 22:18
  we desire
• 22:19
  to treat
• 22:20
  less women.
• 22:21
  No.
• 22:21
  That's learned
• 22:23
  institutional
• 22:24
  wisdom of
• 22:26
  on average,
• 22:27
  how many people
• 22:29
  are usually
• 22:29
  coming into
• 22:30
  our program
• 22:31
  and what gender
• 22:32
  they're
• 22:32
  identifying as,
• 22:33
  you know,
• 22:35
  and, and
• 22:36
  on average
• 22:37
  we're
• 22:37
  treating
• 22:38
  less women.
• 22:39
  Yeah.
• 22:40
  And
• 22:42
  I worry
• 22:43
  why you think
• 22:44
  that is,
• 22:44
  Alexis.
• 22:47
  In my
• 22:47
  experience,
• 22:50
  women
• 22:50
  wait a lot
• 22:51
  longer.
• 22:52
  I would
• 22:54
  I don't know
• 22:55
  the numbers.
• 22:55
  I would love to
• 22:56
  have them.
• 22:57
  I would imagine
• 22:58
  that,
• 22:59
  mortality rate
• 23:00
  is not
• 23:01
  as great,
• 23:02
  because from
• 23:02
  my experience,
• 23:06
  the women
• 23:07
  that come into
• 23:07
  Still Waters
• 23:08
  women,
• 23:09
  I keep
• 23:09
  saying that
• 23:10
  coming to.
• 23:10
  So women,
• 23:13
  have
• 23:14
  even if it is
• 23:15
  their first
• 23:16
  treatment,
• 23:16
  their bottoms
• 23:18
  are really,
• 23:19
  really low.
• 23:20
  Really
• 23:20
  think so?
• 23:21
  Really,
• 23:21
  really low.
• 23:22
  Really.
• 23:24
  We a lot of
• 23:25
  trauma,
• 23:26
  a lot of.
• 23:27
  Do you think
• 23:27
  it's just
• 23:27
  because
• 23:27
  society's like
• 23:28
  you can't
• 23:30
  leave.
• 23:30
  Yeah,
• 23:32
  I do.
• 23:32
  Like you
• 23:33
  have to help.
• 23:33
  You know
• 23:34
  I came here
• 23:35
  with
• 23:35
  I have had
• 23:36
  on multiple
• 23:36
  okay
• 23:37
  to be
• 23:37
  transparent
• 23:38
  with you.
• 23:38
  I've had on
• 23:38
  multiple
• 23:39
  occasions
• 23:40
  a woman that
• 23:40
  genuinely
• 23:41
  wanted to
• 23:41
  extend,
• 23:42
  needed to
• 23:43
  extend,
• 23:43
  needed to be
• 23:44
  there and
• 23:44
  was told, no,
• 23:45
  we need
• 23:45
  you back
• 23:46
  home to take
• 23:46
  care of
• 23:46
  the kids.
• 23:47
  Yeah.
• 23:48
  And it's
• 23:48
  heartbreaking
• 23:50
  when now what
• 23:51
  I will say,
• 23:52
  most of
• 23:53
  those women
• 23:53
  still out there
• 23:54
  sober,
• 23:54
  still doing
• 23:55
  the thing.
• 23:55
  They get home
• 23:56
  and
• 23:56
  they figure it
• 23:56
  out and we
• 23:58
  walk with them
• 23:58
  every way.
• 23:59
  Even though
• 23:59
  they're not
• 24:00
  here.
• 24:00
  We're on
• 24:01
  the phone
• 24:01
  with them
• 24:01
  when things
• 24:02
  are getting
• 24:02
  hard.
• 24:03
  That's
• 24:03
  what I love
• 24:03
  about the way
• 24:04
  that we do
• 24:05
  it is
• 24:05
  we keep
• 24:05
  that
• 24:05
  connection.
• 24:06
  You know,
• 24:07
  they're calling
• 24:07
  Still Waters
• 24:08
  they're
• 24:08
  coming back
• 24:09
  with, hey,
• 24:09
  I'm dealing
• 24:09
  with this
• 24:10
  at home.
• 24:10
  And we're like,
• 24:10
  we'll walk with
• 24:11
  you through
• 24:12
  that.
• 24:13
  And so
• 24:13
  they're
• 24:14
  still doing
• 24:14
  the deal,
• 24:15
  you know?
• 24:15
  So it doesn't
• 24:16
  mean that
• 24:17
  they're not
• 24:18
  successful
• 24:18
  if that happens.
• 24:20
  Because
• 24:20
  sometimes
• 24:21
  that's just
• 24:21
  the situation
• 24:22
  we're put in.
• 24:24
  But yeah,
• 24:24
  I think,
• 24:26
  I think
• 24:26
  the opportunity
• 24:27
  you're.
• 24:27
  Bringing
• 24:28
  is different.
• 24:29
  What I will
• 24:30
  say as
• 24:30
  well is that
• 24:31
  this is
• 24:31
  not always
• 24:32
  an external
• 24:33
  thing.
• 24:33
  What I see
• 24:34
  more often
• 24:35
  than that is,
• 24:35
  I think
• 24:36
  somewhere
• 24:36
  in our
• 24:37
  genetic makeup,
• 24:38
  even if you
• 24:39
  are a mother
• 24:40
  or not,
• 24:40
  I am now
• 24:41
  a mother.
• 24:41
  So
• 24:42
  I kind of have
• 24:43
  both.
• 24:43
  I because I've
• 24:44
  thought
• 24:44
  about this
• 24:45
  when I wasn't
• 24:45
  a mother,
• 24:46
  and now
• 24:46
  I think about it
• 24:46
  when I am one.
• 24:48
  But I
• 24:48
  truly believe
• 24:49
  that somewhere
• 24:50
  in the genetic
• 24:51
  makeup of
• 24:52
  females
• 24:52
  is this thing
• 24:53
  that tells us
• 24:54
  we have to
• 24:55
  get it together
• 24:56
  now, now,
• 24:57
  now, now, now,
• 24:57
  now we can't.
• 24:58
  We've got
• 24:59
  I've got a job
• 25:00
  to get back to.
• 25:00
  I've got my life
• 25:01
  to get back to.
• 25:01
  I've got kids
• 25:02
  to get back to.
• 25:02
  So there is
• 25:03
  something that
• 25:04
  actually is
• 25:04
  coming from
• 25:06
  the resident
• 25:07
  themselves in
• 25:07
  the female
• 25:08
  themselves
• 25:09
  of like we
• 25:10
  there is an
• 25:11
  internal thing.
• 25:11
  I have it
• 25:12
  today of like
• 25:14
  my brain
• 25:14
  is always in
• 25:16
  12
• 25:16
  different places.
• 25:18
  And so
• 25:19
  I just think
• 25:19
  that's kind of
• 25:21
  so I
• 25:21
  don't think
• 25:21
  it is
• 25:22
  all external.
• 25:23
  I don't think
• 25:24
  that it is
• 25:24
  always
• 25:25
  people out
• 25:25
  there saying
• 25:26
  like, no,
• 25:26
  you can't
• 25:27
  seek treatment.
• 25:28
  I think it is
• 25:29
  whether
• 25:30
  that is a
• 25:30
  learned
• 25:31
  behavior
• 25:31
  or something
• 25:32
  we are born
• 25:32
  with, of
• 25:34
  no, you are.
• 25:36
  You are not
• 25:36
  able to do
• 25:37
  this.
• 25:37
  You have too much
• 25:38
  to deal with.
• 25:39
  And that is
• 25:39
  something
• 25:39
  we're telling
• 25:40
  ourselves.
• 25:41
  And maybe
• 25:41
  we're not
• 25:41
  asking
• 25:42
  for the help,
• 25:42
  because that is
• 25:43
  one of
• 25:43
  the things
• 25:44
  we work on
• 25:44
  the most
• 25:45
  when we
• 25:46
  get long
• 25:46
  term women.
• 25:47
  Is this is
• 25:48
  teaching them
• 25:49
  to ask
• 25:49
  for help.
• 25:51
  We almost
• 25:51
  never can.
• 25:52
  And that's
• 25:54
  the thing
• 25:54
  they struggle
• 25:55
  with the most
• 25:56
  going forward.
• 25:57
  Like
• 25:58
  any other thing
• 25:59
  that we're
• 25:59
  working
• 25:59
  on, they'll get
• 26:00
  grab
• 26:00
  the concept
• 26:01
  and run with it
• 26:02
  and like but.
• 26:03
  Like vulnerable
• 26:04
  help.
• 26:04
  Vulnerable help
• 26:05
  like or
• 26:06
  no, honestly,
• 26:07
  just any
• 26:07
  kind of
• 26:08
  help sometimes
• 26:09
  like genuinely,
• 26:10
  I have
• 26:10
  seen women
• 26:11
  completely spin
• 26:12
  out to
• 26:12
  the point
• 26:13
  they are ready
• 26:13
  to walk out
• 26:14
  the door,
• 26:15
  freak out
• 26:15
  because
• 26:16
  they were
• 26:16
  cooking dinner
• 26:17
  and they got
• 26:18
  behind schedule
• 26:19
  and they didn't
• 26:19
  know how to
• 26:19
  do something.
• 26:20
  And so they
• 26:20
  and they.
• 26:21
  Just which is
• 26:22
  another
• 26:22
  communication,
• 26:23
  I mean.
• 26:24
  Exactly.
• 26:24
  And I think
• 26:25
  I'm not.
• 26:25
  Asked for help.
• 26:26
  Yeah,
• 26:26
  they did not.
• 26:28
  They just
• 26:28
  let it spit.
• 26:29
  They know.
• 26:30
  But I needed.
• 26:31
  Exactly.
• 26:32
  They spun themselves
• 26:33
  into this
• 26:33
  tizzy
• 26:34
  where
• 26:34
  they're ready
• 26:34
  to leave over.
• 26:36
  Yeah.
• 26:38
  Chicken nuggets
• 26:38
  I don't
• 26:38
  know whatever
• 26:39
  they're coming,
• 26:39
  you know.
• 26:41
  And so
• 26:42
  but that's a
• 26:42
  great that's
• 26:43
  another reason
• 26:43
  I love
• 26:44
  what we do is
• 26:45
  because we can
• 26:46
  that's okay.
• 26:47
  Well,
• 26:47
  now we know
• 26:48
  you really
• 26:48
  struggle
• 26:48
  with this.
• 26:49
  Let's apply
• 26:50
  some skills.
• 26:51
  Let's
• 26:52
  we're going to
• 26:53
  find
• 26:53
  some tasks.
• 26:53
  But that yeah.
• 26:54
  Yes.
• 26:55
  And I
• 26:56
  want to
• 26:56
  just
• 26:56
  acknowledge
• 26:57
  that I think
• 26:57
  that those
• 26:58
  pressures
• 26:58
  are unique
• 27:00
  to that
• 27:00
  population.
• 27:01
  Yeah.
• 27:04
  And
• 27:04
  but then I
• 27:05
  think of Dr.
• 27:06
  Shay and her
• 27:07
  long time
• 27:07
  intervention,
• 27:08
  teaching
• 27:09
  families
• 27:09
  how to ask
• 27:10
  for help in the
• 27:10
  blindfolded
• 27:11
  maze they can't
• 27:12
  get out of.
• 27:13
  And unless
• 27:14
  you ask
• 27:14
  for help
• 27:15
  and how much
• 27:16
  everybody
• 27:16
  struggles
• 27:17
  with that.
• 27:17
  Everybody.
• 27:18
  And I'm
• 27:18
  just like why?
• 27:20
  Why do we struggle
• 27:21
  with asking
• 27:22
  for help.
• 27:22
  And when I say
• 27:23
  vulnerable help
• 27:24
  I mean like
• 27:25
  sometimes
• 27:26
  in my
• 27:26
  own experience
• 27:27
  I was really
• 27:27
  quick to ask
• 27:28
  for help
• 27:28
  with my bills.
• 27:30
  Or please
• 27:31
  take the pain
• 27:32
  away. Yes.
• 27:33
  You know, but
• 27:34
  I'm saying
• 27:35
  when I
• 27:36
  guess what I'm
• 27:36
  trying to say
• 27:37
  is vulnerable
• 27:38
  help.
• 27:38
  Like I'm
• 27:39
  not doing.
• 27:40
  I am not good.
• 27:41
  I am not okay,
• 27:42
  you know?
• 27:43
  Yeah.
• 27:43
  At work.
• 27:44
  Yes.
• 27:45
  With your boss
• 27:46
  or
• 27:47
  I don't
• 27:48
  know who.
• 27:48
  Whatever
• 27:48
  relationship
• 27:50
  women are
• 27:50
  better
• 27:51
  with the
• 27:52
  vulnerable.
• 27:52
  Help the no.
• 27:54
  Yes.
• 27:55
  Now that I'm
• 27:55
  thinking
• 27:56
  about it,
• 27:56
  this is such
• 27:56
  an interesting
• 27:57
  conversation.
• 27:57
  I could talk
• 27:58
  about it
• 27:58
  forever.
• 27:59
  Yeah, because
• 28:01
  when I
• 28:01
  think about
• 28:02
  my
• 28:02
  relationships
• 28:03
  with my
• 28:05
  girlfriends.
• 28:06
  And then I
• 28:07
  think about
• 28:07
  the
• 28:07
  relationships
• 28:08
  with my
• 28:08
  husband and his
• 28:09
  guy friends,
• 28:11
  I got
• 28:13
  to a more
• 28:13
  vulnerable,
• 28:14
  deeper place
• 28:15
  with these
• 28:16
  women
• 28:17
  in an hour
• 28:18
  and a half
• 28:18
  than he has
• 28:19
  in six years,
• 28:20
  because we just
• 28:22
  lay it out,
• 28:23
  you know?
• 28:24
  And when women
• 28:24
  walk into
• 28:25
  that program,
• 28:26
  I don't usually
• 28:27
  have a problem
• 28:28
  getting them
• 28:28
  to
• 28:30
  be vulnerable
• 28:31
  about where
• 28:31
  they are
• 28:31
  in here.
• 28:32
  You know,
• 28:32
  like sometimes
• 28:33
  for sure.
• 28:34
  And there's
• 28:35
  definitely
• 28:35
  stuff
• 28:35
  we work on
• 28:36
  and admitting
• 28:37
  that you're
• 28:37
  not okay
• 28:38
  and things
• 28:39
  like that.
• 28:39
  But I would say
• 28:42
  when I'm
• 28:43
  looking at
• 28:44
  both programs
• 28:45
  that women
• 28:46
  do better with
• 28:48
  being able
• 28:49
  to admit, like,
• 28:49
  hey, I'm not,
• 28:50
  I'm not having
• 28:51
  I'm not okay
• 28:52
  today.
• 28:52
  Like,
• 28:53
  this is
• 28:53
  what's
• 28:53
  going on.
• 28:54
  And, you know,
• 28:55
  especially once
• 28:55
  that trust
• 28:56
  is built,
• 28:56
  usually
• 28:57
  within the
• 28:57
  first five, six
• 28:58
  days,
• 29:00
  they're
• 29:00
  really open
• 29:01
  to it.
• 29:01
  They're really
• 29:02
  vulnerable.
• 29:02
  They're ready
• 29:03
  to dive into
• 29:04
  other people.
• 29:05
  And yeah.
• 29:05
  Yes, yes,
• 29:06
  they they.
• 29:07
  Just talk
• 29:07
  to themselves
• 29:08
  like. That.
• 29:08
  That frees it
• 29:10
  open nobody
• 29:10
  through hands.
• 29:11
  The men is
• 29:11
  not that way.
• 29:12
  The men they do
• 29:13
  lock it down
• 29:14
  a little bit more.
• 29:16
  So I think that
• 29:17
  it's a learned
• 29:18
  that's
• 29:18
  a learned
• 29:18
  behavior.
• 29:19
  You know,
• 29:19
  if you.
• 29:19
  Look definitely
• 29:20
  a deer
• 29:20
  in headlights,
• 29:21
  but that's
• 29:22
  just being new
• 29:23
  to anything.
• 29:23
  Kind of
• 29:23
  like what is
• 29:25
  going on here.
• 29:28
  Is this,
• 29:29
  you know,
• 29:29
  a couple
• 29:29
  sleeps in a row
• 29:31
  and, like,
• 29:31
  everybody's
• 29:31
  fine.
• 29:32
  That guy's
• 29:32
  happy after
• 29:33
  yesterday.
• 29:34
  Doesn't seem
• 29:34
  like they're
• 29:35
  faking it,
• 29:36
  right? Yeah.
• 29:37
  No Kool-Aid
• 29:37
  being passed
• 29:38
  around, right?
• 29:38
  Yeah.
• 29:39
  Well, pain
• 29:40
  is pain, too.
• 29:41
  It's.
• 29:41
  It's hard to be
• 29:42
  the main
• 29:42
  character
• 29:43
  in your own story.
• 29:45
  So everybody's
• 29:45
  walking around
• 29:46
  with something.
• 29:48
  Yeah.
• 29:48
  You know, and
• 29:50
  being
• 29:51
  two people
• 29:51
  that got clean
• 29:52
  and sober
• 29:53
  really young,
• 29:55
  at least for me
• 29:56
  in my life,
• 29:57
  more
• 29:58
  has happened
• 29:58
  in my recovery
• 29:59
  life. Yeah.
• 30:00
  Almost 16 years
• 30:02
  than happened.
• 30:03
  You know,
• 30:04
  I mean,
• 30:04
  I got clean
• 30:05
  when I was
• 30:05
  20 years old.
• 30:06
  Yeah. 22.
• 30:08
  And so
• 30:09
  it's just
• 30:10
  interesting
• 30:10
  how your
• 30:10
  relationship
• 30:11
  with recovery
• 30:11
  changes.
• 30:12
  And the seasons
• 30:13
  that you
• 30:13
  go through.
• 30:15
  Yeah.
• 30:16
  And
• 30:18
  how excited
• 30:19
  I get
• 30:19
  when I see
• 30:20
  new faces
• 30:21
  in those
• 30:21
  programs
• 30:22
  and I'm. Yeah.
• 30:23
  Yes.
• 30:23
  And I see I'm
• 30:24
  walking around
• 30:25
  with the green
• 30:25
  and gold.
• 30:27
  And
• 30:29
  just knowing
• 30:30
  that even being
• 30:31
  out there
• 30:35
  you know
• 30:35
  my phone wasn't
• 30:36
  getting on
• 30:36
  the Wi-Fi
• 30:37
  which I wasn't
• 30:37
  even mad about
• 30:38
  you know.
• 30:38
  Yes.
• 30:39
  I wasn't
• 30:40
  going to submit
• 30:40
  a pin. Fine.
• 30:41
  Yeah.
• 30:41
  Yeah.
• 30:42
  Right. Okay.
• 30:43
  Everybody else
• 30:43
  seem to be
• 30:44
  not
• 30:44
  complaining.
• 30:44
  So
• 30:45
  they don't
• 30:46
  like the
• 30:46
  call here.
• 30:47
  They need me,
• 30:47
  you know.
• 30:48
  And, but
• 30:49
  it was
• 30:49
  just such
• 30:50
  a reprieve,
• 30:52
  to be
• 30:53
  in that
• 30:53
  environment.
• 30:54
  There's
• 30:55
  something
• 30:55
  else, too,
• 30:55
  that I wish
• 30:56
  we would talk
• 30:56
  about more
• 30:57
  in treatment
• 30:58
  in general,
• 30:58
  which is
• 30:59
  technology.
• 30:59
  Yeah,
• 31:01
  specifically
• 31:02
  the smartphone
• 31:03
  and all
• 31:04
  of the apps
• 31:05
  and all of the,
• 31:08
  like,
• 31:08
  I have
• 31:09
  a bad habit
• 31:09
  of checking
• 31:10
  my email.
• 31:11
  You know,
• 31:12
  you do.
• 31:13
  And,
• 31:15
  like, you know,
• 31:16
  I just
• 31:16
  checked it,
• 31:17
  you know, and,
• 31:21
  anyways,
• 31:21
  it just
• 31:22
  reminds me
• 31:22
  of
• 31:22
  being out there
• 31:23
  because
• 31:23
  there are
• 31:24
  no phones.
• 31:24
  There's
• 31:24
  nothing.
• 31:25
  And there's
• 31:26
  something
• 31:27
  really
• 31:27
  beautiful
• 31:28
  about it.
• 31:29
  I mean, onsite
• 31:30
  workshops
• 31:30
  takes
• 31:31
  your phones
• 31:31
  away, too.
• 31:31
  When you go to
• 31:32
  their
• 31:32
  intensives.
• 31:33
  You know, a
• 31:33
  digital detox
• 31:34
  is what they
• 31:34
  call it.
• 31:35
  Yeah,
• 31:35
  I see this all
• 31:36
  the time.
• 31:37
  What do you
• 31:37
  say?
• 31:37
  This is like my
• 31:39
  if somebody
• 31:40
  gave me, like,
• 31:41
  okay,
• 31:41
  you can do
• 31:42
  one thing
• 31:42
  to like,
• 31:43
  save the world.
• 31:44
  What are you doing?
• 31:45
  I would say.
• 31:46
  The phones.
• 31:46
  Get rid
• 31:47
  of smartphones.
• 31:47
  You're
• 31:47
  probably.
• 31:47
  Right.
• 31:48
  Get rid
• 31:48
  of smartphones.
• 31:49
  You don't
• 31:49
  have to get
• 31:50
  rid of all
• 31:51
  that too.
• 31:52
  But smartphones
• 31:53
  make social
• 31:54
  media
• 31:54
  not accessible.
• 31:55
  Means
• 31:55
  we wouldn't
• 31:56
  use it as much.
• 31:56
  Like when
• 31:57
  I was in
• 31:57
  high school
• 31:58
  and we were
• 31:58
  on our like
• 31:59
  at home
• 32:00
  computers
• 32:01
  on Myspace,
• 32:01
  I wasn't
• 32:02
  losing my mind
• 32:03
  the way that
• 32:03
  I am now,
• 32:04
  you know what
• 32:04
  I mean?
• 32:04
  Sure,
• 32:05
  but it is.
• 32:06
  I'm carrying
• 32:06
  around
• 32:06
  too much
• 32:07
  computer
• 32:07
  in my pocket,
• 32:08
  I am too
• 32:09
  accessible
• 32:10
  and I have
• 32:10
  too much access
• 32:11
  to everybody
• 32:12
  else's lives.
• 32:12
  So my fear
• 32:13
  with technology
• 32:15
  and we're in
• 32:15
  an evolution
• 32:16
  point.
• 32:16
  Sorry.
• 32:18
  Is.
• 32:21
  I and I'm
• 32:22
  not an,
• 32:23
  you know.
• 32:28
  How do we
• 32:29
  balance.
• 32:31
  So we're trying
• 32:32
  to help people.
• 32:33
  We're trying
• 32:33
  to help people
• 32:35
  stick around
• 32:35
  long enough
• 32:37
  to experience
• 32:38
  something.
• 32:39
  However, they
• 32:40
  describe it.
• 32:40
  That'll
• 32:40
  help them
• 32:42
  unlock
• 32:43
  their ability
• 32:43
  to live
• 32:44
  a happy,
• 32:45
  joyous life.
• 32:46
  Yes.
• 32:47
  And sometimes
• 32:48
  I get worried,
• 32:49
  which is
• 32:50
  probably me
• 32:50
  trying to.
• 32:52
  Maybe
• 32:52
  I should
• 32:52
  take this
• 32:52
  to a third
• 32:53
  step,
• 32:53
  but sometimes
• 32:54
  you get
• 32:54
  a little
• 32:54
  worried
• 32:54
  about the
• 32:55
  balance of,
• 32:56
  you know,
• 32:57
  giving access
• 32:58
  and not
• 32:59
  giving access
• 33:00
  because
• 33:01
  I just reflect
• 33:02
  on my
• 33:02
  own experience
• 33:05
  of being in
• 33:07
  rehab and,
• 33:08
  inpatient
• 33:09
  psychiatric
• 33:10
  rehabilitation.
• 33:12
  In 2010.
• 33:14
  And like,
• 33:14
  I don't know,
• 33:15
  I don't think
• 33:17
  I could have
• 33:17
  handled access
• 33:19
  to my Facebook
• 33:20
  at all.
• 33:21
  Zero.
• 33:22
  Yeah,
• 33:22
  I would have
• 33:23
  been so
• 33:24
  curious.
• 33:25
  Obsessed.
• 33:26
  Yeah.
• 33:27
  With who
• 33:28
  was doing what.
• 33:30
  Yeah.
• 33:31
  It had
• 33:31
  been really
• 33:32
  bad for me.
• 33:32
  We did not.
• 33:34
  How do you talk
• 33:35
  about it.
• 33:35
  Because it's,
• 33:36
  it's 2026 I.
• 33:37
  Yeah.
• 33:38
  So how do you.
• 33:38
  Talk about
• 33:39
  this.
• 33:40
  So
• 33:42
  for us.
• 33:43
  This questions
• 33:44
  is.
• 33:44
  Such a good
• 33:44
  question
• 33:45
  for us.
• 33:46
  We have
• 33:46
  a lot more
• 33:47
  limited access
• 33:48
  to phones
• 33:49
  out there,
• 33:50
  mostly
• 33:50
  because of the
• 33:51
  cell phone,
• 33:52
  Wi-Fi
• 33:53
  and cell
• 33:54
  service.
• 33:55
  There's a
• 33:55
  reason
• 33:56
  Alexa, but.
• 33:56
  It's great,
• 33:57
  I love it.
• 33:57
  I wouldn't
• 33:58
  change it
• 33:58
  if somebody
• 33:59
  came down
• 33:59
  the hill
• 34:00
  and was
• 34:00
  like, hey,
• 34:00
  would you
• 34:01
  guys like
• 34:01
  to have
• 34:01
  a cellular
• 34:02
  for everybody?
• 34:03
  Because we're
• 34:04
  yeah,
• 34:05
  we struggle
• 34:05
  with whatever,
• 34:06
  infrastructure.
• 34:07
  Yeah.
• 34:08
  No, I'm sorry.
• 34:08
  If
• 34:09
  somebody came to
• 34:09
  I was like,
• 34:09
  would you
• 34:10
  like to have
• 34:10
  cellular?
• 34:11
  I'd be like,
• 34:12
  interesting.
• 34:13
  I also use it
• 34:14
  as well. Why?
• 34:15
  I've got Wi-Fi.
• 34:15
  It's fine.
• 34:16
  Yeah.
• 34:19
  Yeah, I
• 34:21
  so for the men,
• 34:22
  they get
• 34:23
  no access
• 34:25
  to their phones
• 34:25
  until, like,
• 34:26
  later programs.
• 34:26
  Yeah, right.
• 34:27
  I'm a big
• 34:28
  proponent
• 34:29
  in starting
• 34:30
  to give access
• 34:31
  to it.
• 34:31
  When you get
• 34:32
  into the longer
• 34:32
  term programs,
• 34:33
  because I
• 34:34
  feel like
• 34:35
  it would be
• 34:35
  a flood
• 34:36
  to spend
• 34:36
  five months
• 34:38
  in a
• 34:38
  residential
• 34:38
  setting.
• 34:39
  No access
• 34:40
  to your
• 34:40
  cell phone,
• 34:40
  and someone
• 34:41
  hand you
• 34:41
  your cell phone
• 34:42
  when you're
• 34:42
  walking out
• 34:42
  the door.
• 34:46
  So that sounds
• 34:47
  like a
• 34:47
  so we ease them
• 34:48
  into that.
• 34:50
  When you
• 34:51
  get into those
• 34:51
  later programs
• 34:52
  with the cell
• 34:53
  phone use.
• 34:55
  But
• 34:55
  for the most part,
• 34:57
  they don't
• 34:57
  miss it
• 34:58
  once you fully
• 34:59
  remove it.
• 35:00
  Right.
• 35:00
  It's always
• 35:02
  when I'm
• 35:02
  talking
• 35:03
  with people
• 35:03
  about
• 35:04
  Still Waters
• 35:04
  because
• 35:04
  I talked
• 35:05
  to a lot
• 35:05
  of families.
• 35:06
  I talked
• 35:06
  to a lot. I
• 35:08
  always.
• 35:08
  Know.
• 35:09
  Always.
• 35:10
  Really.
• 35:11
  Nine times
• 35:12
  out of ten,
• 35:12
  nine times
• 35:13
  out of ten,
• 35:13
  coming
• 35:14
  from a place
• 35:15
  where they're
• 35:15
  getting more
• 35:16
  phone access
• 35:17
  and then moving
• 35:18
  to a place
• 35:19
  that is
• 35:20
  supposed
• 35:20
  to feel like a
• 35:21
  step down,
• 35:21
  but I'm
• 35:21
  getting less
• 35:22
  phone access.
• 35:23
  Interesting.
• 35:24
  Immediate.
• 35:25
  What I will say
• 35:25
  not as
• 35:26
  much of
• 35:26
  a barrier
• 35:26
  for the men.
• 35:27
  More of
• 35:28
  a barrier
• 35:28
  for the women,
• 35:28
  I don't know.
• 35:29
  They may
• 35:30
  go back
• 35:30
  to that
• 35:30
  previous
• 35:31
  conversation
• 35:31
  about where
• 35:31
  the managers
• 35:32
  of the
• 35:32
  household kind
• 35:33
  of thing.
• 35:33
  Yeah.
• 35:34
  Yeah.
• 35:35
  So I have
• 35:36
  made there
• 35:38
  I've made
• 35:38
  some tweaks
• 35:39
  to their
• 35:40
  accessibility
• 35:41
  to be able
• 35:42
  to manage
• 35:43
  their
• 35:43
  household,
• 35:43
  and that has
• 35:44
  lessened it
• 35:44
  a lot. Right.
• 35:45
  And you can
• 35:46
  take care of
• 35:47
  business 100%.
• 35:48
  Make sure
• 35:49
  that they can
• 35:49
  get you
• 35:49
  to a doctor's
• 35:50
  appointment.
• 35:50
  When you
• 35:51
  sit down
• 35:51
  with your case
• 35:52
  manager,
• 35:52
  we're going
• 35:52
  to handle
• 35:53
  everything
• 35:53
  you need.
• 35:53
  Your needs
• 35:54
  are going to be
• 35:54
  taken care of.
• 35:54
  And so
• 35:55
  assuring them
• 35:55
  that, yeah,
• 35:56
  kind of
• 35:57
  removes that,
• 35:58
  right.
• 35:59
  But yeah,
• 36:00
  most people
• 36:00
  don't miss it.
• 36:01
  But it has been
• 36:02
  a really
• 36:02
  big learning
• 36:03
  experience
• 36:04
  with the women,
• 36:04
  especially in
• 36:05
  the long term.
• 36:06
  When they do
• 36:06
  start
• 36:07
  getting
• 36:07
  their phones
• 36:08
  back,
• 36:08
  they'll start
• 36:09
  like we
• 36:09
  ease them
• 36:10
  into it.
• 36:10
  At first
• 36:11
  it's just like,
• 36:11
  okay, Friday
• 36:13
  night,
• 36:13
  here's
• 36:14
  your cell
• 36:14
  phone.
• 36:14
  Experience it
• 36:15
  a little bit
• 36:15
  and then
• 36:16
  turn it
• 36:16
  back in.
• 36:16
  And then
• 36:17
  next time
• 36:17
  it's just
• 36:17
  Saturday
• 36:18
  and the goal
• 36:19
  is to get
• 36:19
  them to where
• 36:20
  by the time
• 36:21
  they leave,
• 36:21
  they're
• 36:22
  pretty used
• 36:22
  to having
• 36:24
  their
• 36:24
  cell phone
• 36:25
  for a
• 36:25
  full weekend.
• 36:26
  They get access to it
• 36:27
  and they're not
• 36:29
  smart.
• 36:30
  Yeah.
• 36:30
  And so if
• 36:31
  you have.
• 36:32
  The time to.
• 36:32
  Zoom into it,
• 36:33
  most of them
• 36:33
  make
• 36:33
  the decision
• 36:34
  by that
• 36:34
  point to
• 36:35
  to get off
• 36:36
  social media
• 36:37
  and delete it.
• 36:37
  You know,
• 36:38
  not all,
• 36:39
  but a lot
• 36:39
  make that
• 36:40
  decision.
• 36:41
  And but by then
• 36:43
  we're able
• 36:44
  to kind of
• 36:44
  talk about it,
• 36:45
  you know,
• 36:45
  because like
• 36:46
  we're
• 36:46
  seeing like
• 36:47
  if they're
• 36:47
  posting
• 36:48
  all weekend
• 36:49
  while they've
• 36:49
  got that
• 36:49
  like we
• 36:50
  can kind
• 36:50
  of process
• 36:51
  through that on
• 36:51
  Monday like,
• 36:51
  hey what
• 36:53
  what in here
• 36:55
  are we trying
• 36:57
  to like fill
• 36:58
  because we
• 36:58
  want to
• 36:59
  let's let's
• 37:00
  work on
• 37:00
  what that is.
• 37:01
  Everybody needs
• 37:01
  to have this.
• 37:02
  We do.
• 37:02
  We all do.
• 37:04
  Like what?
• 37:06
  You could
• 37:07
  go into
• 37:07
  the brain
• 37:08
  chemistry
• 37:08
  of social
• 37:09
  media.
• 37:09
  It's an
• 37:09
  absolutely
• 37:10
  addicting
• 37:10
  thing.
• 37:10
  Like there's
• 37:11
  a whole
• 37:11
  conversation
• 37:12
  that could be
• 37:12
  had about that.
• 37:13
  Yeah.
• 37:13
  Well I'll
• 37:13
  just start.
• 37:14
  We'll do a
• 37:14
  different
• 37:14
  podcast
• 37:15
  all day, but,
• 37:17
  it's
• 37:18
  I love
• 37:19
  being able.
• 37:20
  That's kind of
• 37:21
  what I talk,
• 37:21
  what I'm
• 37:22
  talking
• 37:22
  about, like
• 37:23
  how real life
• 37:24
  we can
• 37:24
  make it is
• 37:25
  I want to
• 37:26
  present as many
• 37:27
  real life
• 37:28
  experiences
• 37:29
  as possible
• 37:30
  while
• 37:31
  at
• 37:31
  Stillwater's,
• 37:32
  so that we can
• 37:33
  learn through
• 37:33
  that social
• 37:34
  media
• 37:34
  being a
• 37:35
  really big one.
• 37:36
  Conversations
• 37:37
  with your
• 37:37
  family,
• 37:37
  being a
• 37:38
  really big one.
• 37:39
  If you've got
• 37:40
  a boyfriend,
• 37:42
  I'm going
• 37:42
  to give you
• 37:42
  a little access
• 37:43
  to that
• 37:43
  because I
• 37:44
  want to know
• 37:44
  that it's
• 37:45
  healthy
• 37:45
  and that
• 37:45
  you know
• 37:46
  how to
• 37:46
  have this
• 37:46
  healthy
• 37:46
  relationship.
• 37:47
  There are
• 37:47
  so many things.
• 37:49
  And they're
• 37:49
  probably times
• 37:50
  that you're
• 37:50
  like.
• 37:50
  Okay, yeah, oh,
• 37:51
  we rein it
• 37:52
  back in a lot.
• 37:53
  Yeah. Yeah.
• 37:53
  That's that's
• 37:54
  a part of it
• 37:55
  is we have to
• 37:56
  and I will
• 37:56
  tell them
• 37:57
  from the
• 37:58
  jump of, hey,
• 37:59
  I'm going
• 37:59
  to give you
• 38:00
  some freedoms
• 38:01
  at this point.
• 38:02
  If,
• 38:03
  if we
• 38:03
  go off track,
• 38:04
  I'm going
• 38:04
  to rein it in.
• 38:04
  It's always
• 38:05
  going to be
• 38:05
  for
• 38:05
  your safety.
• 38:06
  Everything
• 38:07
  we do
• 38:08
  surrounding
• 38:09
  anything like
• 38:10
  this is
• 38:10
  so I can
• 38:10
  keep you
• 38:11
  and the rest
• 38:12
  of this
• 38:12
  community safe.
• 38:13
  And what
• 38:14
  I found with
• 38:14
  women is,
• 38:15
  if you will
• 38:16
  just explain,
• 38:17
  if you are
• 38:17
  having to
• 38:18
  remove
• 38:19
  the privilege
• 38:20
  or, you know,
• 38:21
  give a
• 38:22
  consequence,
• 38:22
  whatever
• 38:23
  the thing
• 38:23
  may be,
• 38:24
  if you will
• 38:24
  just explain
• 38:25
  to them
• 38:26
  how this is.
• 38:27
  I'm doing this
• 38:28
  not because,
• 38:30
  oh, because I
• 38:30
  said so. Sure.
• 38:31
  But
• 38:32
  I am doing this
• 38:32
  because this is
• 38:33
  the area
• 38:34
  that I want
• 38:35
  to see you grow
• 38:35
  in from this.
• 38:37
  They'll almost
• 38:37
  always be like,
• 38:38
  yeah,
• 38:38
  let's do it.
• 38:39
  And they're
• 38:39
  excited
• 38:40
  about it.
• 38:41
  Women
• 38:41
  just need a
• 38:41
  little more
• 38:42
  like that
• 38:42
  whole like,
• 38:44
  well, you're
• 38:45
  going to do it
• 38:45
  because I'm
• 38:45
  a staff member
• 38:46
  and I told you
• 38:46
  to like
• 38:48
  nobody.
• 38:49
  Women don't be
• 38:50
  they don't
• 38:50
  respond
• 38:50
  well to that.
• 38:51
  So, you know,
• 38:52
  neither do I.
• 38:53
  By the way, I.
• 38:53
  Honestly,
• 38:54
  I really don't
• 38:55
  like I.
• 38:55
  Don't
• 38:55
  I don't see
• 38:56
  how you're.
• 38:57
  Benefiting me.
• 38:58
  But like,
• 38:58
  I don't think
• 38:59
  I think that
• 39:01
  the men's
• 39:02
  program.
• 39:05
  In order
• 39:06
  to communicate
• 39:07
  with
• 39:07
  your brother
• 39:08
  or with
• 39:08
  somebody
• 39:08
  that you're
• 39:09
  close to,
• 39:09
  you have
• 39:10
  to have a
• 39:11
  in any
• 39:11
  confrontational
• 39:12
  way.
• 39:12
  You have
• 39:12
  to have
• 39:12
  a strong
• 39:13
  alliance.
• 39:13
  Yeah.
• 39:15
  So there's
• 39:17
  a way to have
• 39:18
  a conversation
• 39:18
  with somebody,
• 39:19
  like when
• 39:20
  you're in group
• 39:20
  and you're
• 39:20
  presenting on
• 39:21
  your step
• 39:21
  and you're
• 39:22
  you describe
• 39:23
  something
• 39:23
  as ABC.
• 39:24
  And during
• 39:25
  one of
• 39:25
  those breaks
• 39:26
  where you're
• 39:26
  getting
• 39:26
  questions asked
• 39:27
  and somebody
• 39:27
  says, hey,
• 39:28
  I just
• 39:28
  want you to,
• 39:29
  you know,
• 39:30
  you know,
• 39:30
  we're all here
• 39:31
  for you.
• 39:31
  But on
• 39:32
  question 51
• 39:35
  just now,
• 39:35
  you said
• 39:36
  ABC and
• 39:37
  last night
• 39:37
  you said X, Y
• 39:38
  and Z.
• 39:38
  And I just want
• 39:39
  all of us
• 39:40
  to know
• 39:40
  and help
• 39:41
  you clarify
• 39:42
  what the truth
• 39:43
  really is.
• 39:44
  Yeah.
• 39:45
  So that's
• 39:45
  confrontational,
• 39:47
  but that's
• 39:48
  coming from a
• 39:48
  space of
• 39:49
  a lot of.
• 39:50
  Yeah,
• 39:50
  I don't feel
• 39:51
  that that
• 39:51
  is
• 39:52
  confrontational.
• 39:52
  What I'm referring to
• 39:54
  I mean, yes,
• 39:55
  it is.
• 39:56
  It's healthy.
• 39:57
  We all have
• 39:58
  to know
• 39:59
  how to do that.
• 40:00
  That is a life
• 40:01
  skill is
• 40:02
  to know how to.
• 40:04
  Perhaps it's
• 40:05
  not seen
• 40:05
  that way.
• 40:06
  So healthy.
• 40:07
  Not always.
• 40:07
  But I believe
• 40:09
  that teaching
• 40:10
  that is
• 40:10
  something to
• 40:11
  teach is how to
• 40:14
  confront
• 40:15
  someone about
• 40:16
  their behavior,
• 40:17
  while not
• 40:17
  bringing that
• 40:18
  relationship
• 40:19
  to the ground
• 40:19
  and be
• 40:20
  confronting
• 40:21
  and accept
• 40:21
  that.
• 40:22
  And a lot
• 40:22
  of that
• 40:23
  comes
• 40:23
  from like,
• 40:23
  it's hard.
• 40:24
  Oh, it's
• 40:25
  really hard.
• 40:26
  Oh, conflict
• 40:27
  resolution.
• 40:28
  Oh,
• 40:28
  it's like 90%
• 40:30
  of my job,
• 40:30
  but it's it's
• 40:31
  so it is
• 40:33
  the biggest thing
• 40:34
  that you
• 40:34
  really need
• 40:35
  going out
• 40:36
  into the world
• 40:36
  to develop
• 40:38
  and maintain
• 40:39
  long term
• 40:40
  relationships
• 40:40
  is how
• 40:42
  do I know how
• 40:42
  to communicate
• 40:43
  what I'm
• 40:44
  feeling?
• 40:44
  Do I know
• 40:44
  how to
• 40:45
  communicate
• 40:46
  what's
• 40:47
  bothering me?
• 40:48
  Do I know how
• 40:49
  to communicate
• 40:49
  what you
• 40:50
  just said
• 40:51
  and how
• 40:51
  it made me feel
• 40:52
  without
• 40:52
  attacking you,
• 40:53
  without
• 40:54
  cussing,
• 40:54
  without
• 40:55
  any like
• 40:56
  these are major
• 40:57
  life skills.
• 40:58
  We're talking
• 40:58
  like lot of
• 41:00
  things. I'm so.
• 41:00
  Very tired.
• 41:01
  The irony
• 41:02
  of this
• 41:03
  and the program
• 41:03
  and everything
• 41:04
  we've talked
• 41:04
  about is like,
• 41:05
  how many times
• 41:06
  have you been
• 41:06
  talking about
• 41:07
  using drugs
• 41:07
  and alcohol?
• 41:08
  Like none.
• 41:09
  Like it.
• 41:10
  Just again,
• 41:11
  it just so
• 41:12
  happens to be
• 41:14
  that these
• 41:14
  beautiful
• 41:15
  people struggle
• 41:15
  with addiction.
• 41:16
  But all of
• 41:17
  this stuff,
• 41:19
  you know,
• 41:20
  I think
• 41:21
  most people
• 41:21
  are probably
• 41:22
  like,
• 41:22
  that sounds.
• 41:23
  Yeah,
• 41:23
  that sounds
• 41:24
  like something
• 41:25
  that's positive
• 41:26
  for anybody.
• 41:26
  So if you're
• 41:27
  curious.
• 41:28
  Yeah,
• 41:28
  you can
• 41:28
  check out
• 41:29
  a step working.
• 41:29
  God, yes.
• 41:30
  That has been
• 41:31
  my experience
• 41:31
  with my family
• 41:33
  is for a
• 41:34
  really long
• 41:34
  time.
• 41:35
  I was like
• 41:35
  this person
• 41:36
  that they all
• 41:36
  needed to fix,
• 41:37
  and they were
• 41:37
  so worried
• 41:38
  about how I was
• 41:38
  going to die.
• 41:41
  And then
• 41:41
  I got sober
• 41:42
  and they were
• 41:42
  really hesitant
• 41:43
  because
• 41:43
  I'd been
• 41:43
  sober before.
• 41:44
  And so
• 41:44
  it was
• 41:45
  just like,
• 41:45
  oh God, don't
• 41:47
  nobody make any
• 41:47
  sudden
• 41:48
  movements,
• 41:48
  or should I
• 41:48
  go off
• 41:49
  the rails?
• 41:49
  And then after
• 41:50
  about two
• 41:50
  years,
• 41:51
  my family
• 41:51
  went through
• 41:51
  something
• 41:52
  really big and
• 41:53
  I was able
• 41:54
  to show up
• 41:55
  and just
• 41:56
  be a family
• 41:57
  member.
• 41:57
  And it changed
• 41:59
  the dynamic
• 42:00
  in my family
• 42:00
  from that
• 42:01
  point forward
• 42:01
  to now, they've
• 42:03
  gotten
• 42:03
  curious about
• 42:06
  who are
• 42:06
  you like,
• 42:07
  what happened
• 42:08
  to you?
• 42:10
  Because
• 42:10
  even before
• 42:11
  drugs and
• 42:11
  alcohol,
• 42:12
  I was not
• 42:13
  this person.
• 42:13
  I was not
• 42:14
  pleasant
• 42:15
  by any means.
• 42:16
  Like I was a
• 42:17
  pretty unhappy,
• 42:19
  pretty mean
• 42:21
  child
• 42:22
  and teenager,
• 42:24
  before I
• 42:25
  ever used
• 42:25
  a drink
• 42:26
  or a drug.
• 42:28
  And now
• 42:28
  I am just
• 42:29
  totally
• 42:30
  different
• 42:30
  person. I'm.
• 42:31
  I try to be
• 42:32
  of service
• 42:33
  and have
• 42:33
  all these
• 42:33
  qualities.
• 42:34
  And so it's
• 42:35
  made them,
• 42:36
  you know, we
• 42:36
  you hear
• 42:37
  the term
• 42:37
  like sober,
• 42:38
  curious,
• 42:38
  but they're
• 42:39
  not interested
• 42:39
  in getting
• 42:39
  sober.
• 42:40
  They're just
• 42:40
  interested
• 42:41
  in like
• 42:42
  what?
• 42:43
  What's going on
• 42:44
  emotionally
• 42:44
  with you?
• 42:45
  I would
• 42:45
  really like
• 42:46
  to learn
• 42:46
  about that.
• 42:47
  And I'm like,
• 42:48
  I'm selling
• 42:49
  this right
• 42:49
  here.
• 42:49
  Yeah.
• 42:51
  But yeah,
• 42:51
  I love
• 42:52
  I love when
• 42:55
  normies,
• 42:56
  as they call
• 42:56
  them, people
• 42:57
  that do
• 42:57
  not, struggle
• 42:58
  with drugs
• 42:59
  and alcohol,
• 42:59
  get interested
• 43:00
  in what
• 43:01
  we're
• 43:01
  doing here
• 43:02
  because
• 43:02
  it could
• 43:02
  benefit
• 43:03
  everybody.
• 43:03
  It's not
• 43:04
  the only reason
• 43:05
  that this is
• 43:06
  for people
• 43:08
  with a
• 43:08
  substance
• 43:09
  use disorder,
• 43:10
  is because
• 43:10
  we're the ones
• 43:11
  that are
• 43:11
  experiencing
• 43:12
  enough
• 43:12
  consequences
• 43:13
  to have to make
• 43:15
  these
• 43:15
  internal
• 43:15
  changes
• 43:16
  to save
• 43:17
  our lives.
• 43:18
  Like, you know,
• 43:18
  when we're
• 43:18
  talking
• 43:19
  about people
• 43:19
  in the
• 43:20
  regular world
• 43:20
  who are just
• 43:22
  you don't
• 43:22
  get enough
• 43:23
  get in
• 43:24
  enough pain
• 43:25
  from these
• 43:25
  types of
• 43:26
  behaviors
• 43:26
  to, like,
• 43:27
  want to do
• 43:27
  the work
• 43:28
  that it
• 43:28
  takes to
• 43:28
  change it.
• 43:31
  Or have
• 43:31
  the world,
• 43:31
  you know,
• 43:32
  push you into.
• 43:33
  Yeah. Rehab.
• 43:34
  Yeah.
• 43:35
  But that you.
• 43:36
  So what is
• 43:37
  Still Waters
• 43:37
  cost
• 43:38
  these days?
• 43:39
  Does it
• 43:40
  cost to go to
• 43:40
  Still Waters?
• 43:42
  So self-pay
• 43:43
  we are
• 43:43
  looking at
• 43:45
  this is
• 43:45
  without any
• 43:46
  insurance.
• 43:47
  It is 9750
• 43:48
  for the first
• 43:49
  month, 9750
• 43:51
  for the
• 43:51
  second month,
• 43:52
  and $11,250
• 43:54
  for the
• 43:55
  next three
• 43:56
  months,
• 43:56
  which
• 43:56
  breaks down
• 43:57
  to about 3750
• 43:58
  per month
• 43:59
  for months
• 44:01
  four or 5
• 44:02
  or 3,
• 44:03
  4 or 5?
• 44:04
  Yeah, three
• 44:05
  or 4 or 5.
• 44:07
  Insurance.
• 44:08
  Will we build
• 44:09
  an IAP
• 44:10
  level of care
• 44:11
  for insurance,
• 44:12
  which will
• 44:12
  typically
• 44:13
  cover anywhere
• 44:14
  from 30 to
• 44:17
  maybe
• 44:17
  50% of that?
• 44:19
  Yeah.
• 44:21
  First
• 44:21
  two months,
• 44:22
  that's
• 44:22
  very compared
• 44:24
  to what
• 44:25
  a program cost.
• 44:26
  I mean,
• 44:27
  you know,
• 44:27
  I was at
• 44:28
  a program
• 44:28
  last year
• 44:30
  visiting
• 44:31
  that was
• 44:32
  $100,000
• 44:34
  for 30 days.
• 44:36
  You know,
• 44:38
  and
• 44:41
  I,
• 44:41
  I really
• 44:42
  do believe
• 44:43
  I'll say this
• 44:43
  so
• 44:43
  you don't have to,
• 44:44
  but I really
• 44:44
  do believe
• 44:45
  that our
• 44:46
  programs
• 44:48
  are some of
• 44:49
  the best,
• 44:52
  balancing
• 44:53
  access
• 44:54
  and quality.
• 44:56
  And given
• 44:58
  the fact
• 44:58
  that we're
• 44:59
  a nonprofit
• 45:00
  organization
• 45:01
  and that
• 45:01
  we're proud,
• 45:03
  a proud
• 45:04
  in-network
• 45:05
  provider. Yes.
• 45:06
  So we
• 45:07
  don't bill out
• 45:07
  of network.
• 45:08
  At all, ever.
• 45:09
  Yeah.
• 45:10
  And
• 45:12
  we're able to
• 45:15
  for the
• 45:15
  Still Waters
• 45:16
  program
• 45:16
  in particular,
• 45:18
  maintain
• 45:19
  because
• 45:19
  we could
• 45:19
  charge more
• 45:20
  for that
• 45:20
  program
• 45:21
  and we're able
• 45:23
  to maintain
• 45:23
  that price
• 45:24
  point.
• 45:27
  To make sure
• 45:28
  that it's
• 45:28
  as accessible
• 45:29
  as possible.
• 45:30
  Yeah.
• 45:31
  Yeah.
• 45:31
  You know, big
• 45:32
  proponent
• 45:32
  of
• 45:32
  accessibility
• 45:33
  and it's one of
• 45:36
  the reasons
• 45:36
  I love
• 45:36
  working for
• 45:37
  Cumberland
• 45:37
  Heights
• 45:38
  is because
• 45:38
  there is,
• 45:39
  you know,
• 45:41
  like you said,
• 45:41
  you could
• 45:41
  charge
• 45:42
  more like
• 45:42
  we could
• 45:43
  we could
• 45:43
  charge more,
• 45:43
  but
• 45:44
  we don't want
• 45:45
  to.
• 45:45
  We want
• 45:45
  this thing
• 45:46
  to be
• 45:49
  accessible to.
• 45:50
  Yeah,
• 45:50
  you want to
• 45:50
  pay. For the.
• 45:51
  Program,
• 45:51
  but want more
• 45:52
  people
• 45:52
  to be able
• 45:53
  to afford it.
• 45:53
  And even even
• 45:54
  I don't know,
• 45:55
  there's not a
• 45:55
  lot of people
• 45:56
  that can
• 45:56
  afford,
• 45:57
  you know,
• 45:58
  $10,000
• 45:59
  a month.
• 45:59
  There's not.
• 46:00
  But what
• 46:02
  I love
• 46:02
  about this
• 46:02
  place is,
• 46:03
  you know, we
• 46:04
  every person
• 46:05
  finds a home,
• 46:06
  every call
• 46:06
  finds a home.
• 46:07
  So if you call,
• 46:09
  you know,
• 46:09
  we're going
• 46:09
  to find you
• 46:10
  the place
• 46:10
  that's right
• 46:11
  for you
• 46:11
  and your
• 46:11
  financial
• 46:12
  situation
• 46:12
  no matter what.
• 46:13
  Yeah.
• 46:14
  You know,
• 46:14
  I agree.
• 46:15
  And sometimes
• 46:16
  that is
• 46:16
  Still Waters.
• 46:17
  And sometimes
• 46:18
  as quiet
• 46:18
  as it's kept.
• 46:19
  We'll work
• 46:19
  with each
• 46:20
  person
• 46:20
  individually.
• 46:21
  Okay.
• 46:22
  Well,
• 46:22
  what
• 46:22
  can you do.
• 46:23
  Yeah I can do X
• 46:25
  okay. Yeah.
• 46:25
  Well then
• 46:26
  what if
• 46:27
  we helped.
• 46:30
  You get on a
• 46:31
  payment plan.
• 46:33
  You know, like,
• 46:34
  whatever
• 46:34
  it takes
• 46:35
  to make
• 46:35
  sure that.
• 46:36
  And, you know.
• 46:40
  We're doing
• 46:40
  everything
• 46:41
  that we can
• 46:41
  for each
• 46:42
  person,
• 46:42
  not to mention
• 46:42
  patient
• 46:43
  assistance
• 46:43
  and what
• 46:44
  we're able
• 46:44
  to provide.
• 46:45
  Yeah.
• 46:45
  Annually,
• 46:46
  in terms of,
• 46:49
  scholarships.
• 46:50
  Yeah.
• 46:51
  So it is nice
• 46:52
  and I will.
• 46:52
  Say this.
• 46:53
  A place
• 46:53
  like that.
• 46:54
  I've been
• 46:55
  with Still
• 46:55
  Waters
• 46:55
  for almost
• 46:56
  three years
• 46:57
  now as
• 46:57
  the director
• 46:58
  and was
• 46:59
  the business
• 46:59
  development
• 46:59
  person
• 47:00
  before that.
• 47:00
  And
• 47:01
  in those years,
• 47:02
  I can think
• 47:04
  I can count,
• 47:04
  maybe on
• 47:05
  one hand,
• 47:06
  the amount
• 47:06
  of people
• 47:07
  we have
• 47:07
  had to
• 47:07
  turn away
• 47:08
  for financial
• 47:08
  reasons.
• 47:09
  That's all.
• 47:09
  That's
• 47:10
  it's a
• 47:10
  big deal.
• 47:11
  It's a huge
• 47:11
  deal.
• 47:12
  So I'm very
• 47:13
  proud of that.
• 47:14
  Yeah.
• 47:14
  Any time
• 47:14
  because I,
• 47:15
  I almost cried.
• 47:16
  It's not
• 47:16
  going to be
• 47:16
  the bacteria,
• 47:17
  the rivers.
• 47:18
  I guess
• 47:18
  it's the
• 47:19
  lights. Yeah.
• 47:20
  Anyway,
• 47:22
  I was talking
• 47:22
  to somebody
• 47:23
  because people
• 47:24
  will come to me
• 47:25
  who really
• 47:26
  want to
• 47:26
  come out
• 47:26
  of Cumberland
• 47:27
  Heights,
• 47:27
  and we're
• 47:27
  having
• 47:27
  a conversation
• 47:28
  and
• 47:28
  they're like,
• 47:29
  okay, can
• 47:29
  you talk to me
• 47:29
  about this?
• 47:30
  And I'm
• 47:30
  like, look,
• 47:31
  this is not
• 47:32
  my department.
• 47:33
  I'm going
• 47:33
  to send you
• 47:33
  to talk
• 47:34
  to our
• 47:34
  financial department
• 47:35
  because I'm
• 47:35
  not the one
• 47:36
  who discusses
• 47:36
  this,
• 47:37
  but
• 47:37
  I can see that
• 47:37
  you're
• 47:38
  stressed out
• 47:38
  about it.
• 47:38
  What I can tell
• 47:39
  you is this.
• 47:40
  And that's one
• 47:41
  I can say.
• 47:42
  I've been
• 47:42
  doing this
• 47:43
  for a long
• 47:43
  time,
• 47:43
  and I can
• 47:44
  only think of
• 47:44
  a few people
• 47:45
  that have
• 47:45
  not been able
• 47:46
  to come
• 47:46
  for financial
• 47:47
  reasons,
• 47:47
  you know,
• 47:48
  and they always
• 47:49
  found
• 47:49
  where they
• 47:50
  were supposed
• 47:51
  to be in
• 47:51
  that, you know,
• 47:54
  so I'm
• 47:54
  just super
• 47:56
  grateful and
• 47:57
  and proud
• 47:57
  to work for
• 47:59
  the
• 47:59
  organization.
• 48:00
  I'm super I'm
• 48:01
  super grateful
• 48:01
  that you're
• 48:02
  here.
• 48:02
  I don't
• 48:02
  know why.
• 48:05
  God decided
• 48:06
  to grab you
• 48:07
  at your collar.
• 48:08
  I mean, I do
• 48:09
  things
• 48:09
  something.
• 48:09
  But,
• 48:11
  we're so lucky
• 48:12
  to have people
• 48:12
  like you
• 48:13
  in that team
• 48:13
  out there.
• 48:14
  It's awesome.
• 48:14
  So.
• 48:15
  Yeah.
• 48:17
  Thank you
• 48:18
  for being here.
• 48:19
  Thanks for
• 48:19
  having me.
• 48:20
  This is so fun.
• 48:21
  That was
• 48:21
  almost an hour
• 48:22
  flew by it.
• 48:24
  Thank you
• 48:24
  for listening.
• 48:25
  Like follow.
• 48:26
  Subscribe.
• 48:27
  We'll see you
• 48:27
  next time.