Latest / Brian Thomas / Crystal Rack - Help Squad Coat Drive

Transcript

Crystal Rack - Help Squad Coat Drive · Brian Thomas

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  Speaker 1: 730. The 55KRC, the talk station. Very happy Friday to you. Love.
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  Speaker 1: Giving some love to the help squad since you go
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  Speaker 1: find them on online. The help squad since you with
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  Speaker 1: the Y.com. Brian Ibold established this charitable organization to help
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  Speaker 1: people living on life's margins on the West Side. Folks
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  Speaker 1: that have a problem in their world where maybe a
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  Speaker 1: little assistance with rent will get them over the hurdle.
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  Speaker 1: We're having a car fix will allow them to keep
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  Speaker 1: their job. And, well, maybe getting a coat is an
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  Speaker 1: important thing as we fast approach winter. Someone who knows
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  Speaker 1: all about this from CareSource, Crystal Rock. I know you're
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  Speaker 1: supposed to be in studio, Crystal, but that's okay. I
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  Speaker 1: understand you're stuck in traffic. But talking with you about
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  Speaker 1: this important and outstanding event coming up is great. So
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  Speaker 1: welcome to the morning show. Good morning, Brian.
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  Speaker 2: Thank you so much for having me on. Yeah, I
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  Speaker 2: just really wanted to sing praises to the help squad
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  Speaker 2: and all that they're doing here in Cincinnati and really
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  Speaker 2: talk about the coat drive that they're having and a
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  Speaker 2: big event that they're doing tomorrow. is going to be
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  Speaker 2: at the Mount St. Joseph University football team. They're going
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  Speaker 2: to set up to collect coats for students in the area.
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  Speaker 2: You know, the cold weather is upon us, so they
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  Speaker 2: really want to help those in the area. And that's
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  Speaker 2: one of the ways CareSource is going to help them
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  Speaker 2: out with that. That was a community connection I was
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  Speaker 2: able to make since my son plays on the football
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  Speaker 2: team there. And we're so excited to be able to
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  Speaker 2: contribute to the help spot, but also help the students
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  Speaker 2: and families in this area.
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  Speaker 1: Well, Crystal Rack from CareSource, how did you find out
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  Speaker 1: about the Help Squad? And I'm really appreciative of CareSource
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  Speaker 1: joining forces with the Help Squad and helping them out
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  Speaker 1: because it really is just an outstanding charity.
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  Speaker 2: Absolutely. So the Help Squad is a nonprofit just like
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  Speaker 2: CareSource is. We are actually, when you have Medicaid, you
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  Speaker 2: have a choice in the state of Ohio. And we
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  Speaker 2: are one of those choices. We're the only managed care
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  Speaker 2: organization in That is a choice in Ohio that is nonprofit.
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  Speaker 2: So we like to help other nonprofits, you know, with
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  Speaker 2: our nonprofit status also, and help our members and potential
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  Speaker 2: members with whatever their needs are. So CareSource was started
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  Speaker 2: by a social worker. Her name was Pam Morris over
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  Speaker 2: 30 years ago, and she realized quickly that someone could
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  Speaker 2: not focus on their medical, dental, or vision needs if
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  Speaker 2: they had other needs of social determinants of health. that
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  Speaker 2: they needed clothing, housing, food, whatever that might be, that
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  Speaker 2: health and wellness went to the back because those basic
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  Speaker 2: needs need to be met first. So we're very passionate
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  Speaker 2: about helping these organizations in the community that are there
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  Speaker 2: to support our members and potential members like the Help Squad.
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  Speaker 1: Well, and keep people independent. One of the neat things
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  Speaker 1: about the Help Squad is– They're really good at vetting.
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  Speaker 1: They don't want, I mean, they're not going to be
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  Speaker 1: trying to provide some assistance to someone who is not
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  Speaker 1: going to be able to get out of the hole
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  Speaker 1: they've dug themselves in. That's like for much larger federal programs.
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  Speaker 1: But the idea of maybe fixing a car, you know,
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  Speaker 1: that person needs to get to work. And if you
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  Speaker 1: don't fix the car, they're not going to go to work.
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  Speaker 1: They're not going to be able to pay the rent.
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  Speaker 1: And then becomes a downward spiral that one little bit
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  Speaker 1: of help, temporary assistance can put them back and keep
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  Speaker 1: them in a position of stability. And I think that's
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  Speaker 1: a wonderful thing. And, of course, if you're going to
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  Speaker 1: be standing around for the bus and you're a child
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  Speaker 1: in the middle of winter and you don't have a coat,
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  Speaker 1: that may pre-oppose a challenge to your educational development.
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  Speaker 2: Absolutely, Brian. I mean, I think that you're spot on.
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  Speaker 2: You know, Brian Eibold with the Help Squad, he has
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  Speaker 2: realized that just this one little help forward, you know,
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  Speaker 2: with a car repair can really change a family's life.
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  Speaker 2: And I've been working with Brian and the Help Squad
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  Speaker 2: to also let them know about CareSource's life services. So
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  Speaker 2: because we're a nonprofit, we want to give our members more.
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  Speaker 2: We call ourselves Healthcare with Heart, and I've seen that
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  Speaker 2: be true in the time that I've been here, and
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  Speaker 2: that we do offer life coaching. So we have a
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  Speaker 2: life services program. It helps our members who just need
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  Speaker 2: that person to help them through the crisis or really
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  Speaker 2: to kind of not just to put a Band-Aid on something,
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  Speaker 2: but what can we do to make a difference? and
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  Speaker 2: a change so that we don't get into these situations again,
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  Speaker 2: so that you can focus on other things in your
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  Speaker 2: life by getting some of these smaller goals met.
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  Speaker 1: That's just a great concept. It's a perfect concept. Now,
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  Speaker 1: I want to give a shout out to Kroner Dry
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  Speaker 1: Cleaners because I was getting ready to ask you, are
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  Speaker 1: you expecting people to drop off brand new coats for
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  Speaker 1: these people in need, or will you take gently used items? Absolutely.
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  Speaker 2: Brian is all about the gently used as well, and
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  Speaker 2: What you have to give, you know, we will take it.
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  Speaker 2: We have those kiddos, like you said, waiting out in
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  Speaker 2: the cold. They really do need these coats. And some
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  Speaker 2: of these kiddos who live in school districts that may,
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  Speaker 2: they live in so much distance with the school, they
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  Speaker 2: may not be provided busing. So some of these kids
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  Speaker 2: are walking to school.
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  Speaker 1: Not shocking me at all. Now, gently used or new
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  Speaker 1: children's coats or adult coats, too. This isn't just children.
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  Speaker 1: There are adults out in the world, again, trying to
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  Speaker 1: get to the job, need to be warm. There's a
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  Speaker 1: multitude of needs out there, sadly speaking. But where do
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  Speaker 1: people drop them off? How long does this go on?
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  Speaker 1: What are all the specific details? I know you went
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  Speaker 1: through them earlier, but now the people's attention is like,
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  Speaker 1: I can help out. I've got coats in the basement
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  Speaker 1: I haven't worn in years. Pull them out. Donate them
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  Speaker 1: to the help squad. How do we go about doing
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  Speaker 1: all this and where and when and all the other details?
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  Speaker 2: Amazing, absolutely. So we have a great opportunity tomorrow at
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  Speaker 2: the Mount St. Joseph football game at Shoulder Field. Kickoff
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  Speaker 2: is at 1.30, and the help squad will be there
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  Speaker 2: collecting coats and monetary donations to buy new coats or
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  Speaker 2: winter accessories. They can also drop them off at Kroner
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  Speaker 2: Dry Cleaners and Resounding Joy Church, Minutemen Press in Colerain,
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  Speaker 2: as well as the Green Township Fire Departments. Bucketheads, Sports
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  Speaker 2: Bar and Grill.
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  Speaker 1: Of course.
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  Speaker 2: Those are all places you can drop them off.
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  Speaker 1: I was waiting for Bucketheads. It's like Brian Eibold's Home
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  Speaker 1: Away From Home.
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  Speaker 2: Absolutely.
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  Speaker 1: Absolutely.
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  Speaker 2: And we do want to let people know that this
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  Speaker 2: is just one thing that the Help Squad is going
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  Speaker 2: to help with during this winter season. But two, I
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  Speaker 2: got to just say this, it is November, so it
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  Speaker 2: is open enrollment for Medicaid. And You know, you can
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  Speaker 2: make a choice now through the Ohio Department of Medicaid
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  Speaker 2: to switch your managed care plan if you want to.
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  Speaker 2: If anybody who is on Medicaid, if their managed care plan,
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  Speaker 2: if their insurance plan is not helping them with other
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  Speaker 2: things besides medical, dental, and vision, now is the time
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  Speaker 2: to make a choice that's going to help your family
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  Speaker 2: in other ways.
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  Speaker 1: Crystal Rack, hold on a second. I want you to
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  Speaker 1: elaborate a little bit more on that because I know
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  Speaker 1: CareSource is an excellent option. So pause. I want to
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  Speaker 1: bring you back to talk a little bit more detail
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  Speaker 1: about that because I want people to be very aware
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  Speaker 1: of these.
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  Speaker 2: Talk station.
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  Speaker 1: It's 741-55-KRC-D Talk Station. Brian Thomas talking with Crystal Rack
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  Speaker 1: about this coat drive. Helping the help squad help other
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  Speaker 1: people out in the community. It's a wonderful organization. And
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  Speaker 1: you can drop them off at the football game at
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  Speaker 1: Mount St. Joe. You can swing by Kroner Dry Cleaning.
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  Speaker 1: And thanks again to Kroner for doing the dry cleaning
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  Speaker 1: on this. It's drop-off site. Great Greentownship Fire Department. Of course, Bucketheads,
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  Speaker 1: Resounding Joy Church, among the places. Drop them off. How
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  Speaker 1: long can people drop coats off? This isn't just a
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  Speaker 1: one-day event, Crystal, is it?
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  Speaker 2: No, absolutely not. They can drop them off all through
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  Speaker 2: until November 30th. They can drop them off any time,
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  Speaker 2: any of the operating hours of those businesses. Absolutely. They
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  Speaker 2: can also, if their schedule doesn't allow, reach out to
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  Speaker 2: them on Facebook, the Help Squad Scentsy, and they can
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  Speaker 2: arrange to get codes from you.
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  Speaker 1: And if you don't have a coat, give them some money.
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  Speaker 1: I've donated money to the Help Squad. I know it's
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  Speaker 1: in good hands. You know, this is like donating to
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  Speaker 1: Matthew 25. If you give them a buck, a buck
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  Speaker 1: is going to go out into the world to help
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  Speaker 1: someone who needs it. That's what the Help Squad does.
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  Speaker 1: They're not taking a slice of the action. You know,
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  Speaker 1: Brian Eibold doesn't draw a salary doing this. He does
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  Speaker 1: it because, well, the glory of God, I think, is
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  Speaker 1: driving Brian Eibold and the folks that work out for
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  Speaker 1: the Help Squad, and good for them. doing great work
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  Speaker 1: and getting it done efficiently and properly and helping people
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  Speaker 1: live better lives, which is what CareSource is doing too. Now,
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  Speaker 1: I want you to elaborate a little bit on Medicaid
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  Speaker 1: with CareSource. This is, of course, how you are in
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  Speaker 1: touch with people on life's margins. You refer them to HelpSquad.
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  Speaker 1: HelpSquad can refer them to you, right?
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  Speaker 2: Correct. Absolutely. Yeah. So what Brian is doing right now
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  Speaker 2: is finding out who has hair source or who has
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  Speaker 2: Medicaid and right now letting them know they have a
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  Speaker 2: choice in their managed care plan. So when you get
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  Speaker 2: on Medicaid, you're auto assigned. That's not the plan that
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  Speaker 2: you have to keep. And we're quickly realizing that not
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  Speaker 2: all are created equal and people have different needs and
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  Speaker 2: we offer different enhanced benefits. So when you're on Medicaid,
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  Speaker 2: it doesn't affect your Medicaid, but you can choose your
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  Speaker 2: managed care plan, and we are a choice. We are
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  Speaker 2: the only nonprofit choice right now. We've been around for
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  Speaker 2: 30 years, and we were started by a social worker.
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  Speaker 2: So our goals into helping our members and potential members
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  Speaker 2: looks a little different in the form of our services.
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  Speaker 2: We do have life services, a life coach, and I
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  Speaker 2: did mention open enrollment, and switching managed care plans couldn't
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  Speaker 2: be easier. All people have to do is call the
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  Speaker 2: Ohio Department of Medicaid, 1-800-324-8680. And they can hit one
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  Speaker 2: for English or two for Spanish. It's going to tell
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  Speaker 2: them to hang up. Our advice is don't hang up
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  Speaker 2: because they want them to go online. And online can
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  Speaker 2: be a little confusing for some people. Oh, yeah. Yeah.
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  Speaker 1: They want you to hang up. Just hearing you say
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  Speaker 1: that is just comical.
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  Speaker 2: They do. They do. They want you to go online,
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  Speaker 2: and I feel like that's a little tougher. If you
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  Speaker 2: just stay on that phone, another menu is going to
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  Speaker 2: pop up, and it's going to allow you to choose
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  Speaker 2: option four to switch your managed care plan. You can
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  Speaker 2: just let them know you like CareSource.
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  Speaker 1: And the benefit of CareSource are these additional resources that
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  Speaker 1: you provide, the life training and life coaching, which might
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  Speaker 1: help liberate them from the need to be on Medicaid,
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  Speaker 1: for example?
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  Speaker 2: That's correct. Wonderful. Yeah, it was actually a conversation we had,
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  Speaker 2: and One upper management got asked, well, if you guys
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  Speaker 2: are helping people get off of Medicaid, aren't you going
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  Speaker 2: to get out of business? Yes. And the answer to
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  Speaker 2: that is, you know, there will always.
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  Speaker 1: Be people on Medicaid.
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  Speaker 2: However, if someone's goal is to come off of Medicaid
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  Speaker 2: and come off social services, that's what we're going to
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  Speaker 2: help them to do because that's the right thing to do.
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  Speaker 1: I love you saying that out loud. Because I've given
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  Speaker 1: up hope that anybody who's involved in these major programs
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  Speaker 1: has any interest in solving the problem. And I've said
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  Speaker 1: out loud before, if all the problems of the world
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  Speaker 1: would go away, leaving me with no topic to talk
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  Speaker 1: about on the 55 KRC Morning Show, I would gladly
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  Speaker 1: go find something else to do. You know?
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  Speaker 2: Absolutely, yes. So that's kind of how we feel. If
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  Speaker 2: we get put out of business, that means we've done
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  Speaker 2: our job. Amen.
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  Speaker 1: That's a beautiful thought. CareSource.com, is that where people find
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  Speaker 1: you directly? But to make the choice to go with
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  Speaker 1: CareSource as the Medicaid provider and get all these additional resources,
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  Speaker 1: they need to do that by calling 800-324-8680 and waiting
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  Speaker 1: and then selecting option four.
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  Speaker 2: Correct. They first will hit one for English, two for Spanish.
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  Speaker 2: Do not hang up. And then option four to choose CareSource. Yes.
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  Speaker 1: Well, Crystal Rack, I cannot thank you enough. I really
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  Speaker 1: appreciate your philosophy about the organization you're working with. I
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  Speaker 1: hope that someday you have to find another job. Maybe
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  Speaker 1: through your efforts, that'll actually happen and people will be
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  Speaker 1: in a better place. But in the meantime, CareSource, you
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  Speaker 1: have the Medicaid number to call. Again, 800-324-8680. Hit whatever
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  Speaker 1: your language option is. Wait for it. Don't hang up.
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  Speaker 1: Hit Option 4 and make the selection to your advantage. Crystal,
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  Speaker 1: I can't thank you enough for joining up with the
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  Speaker 1: Help Squad, which is, again, at the Help Squad, Cincy
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  Speaker 1: with a Y. I strongly encourage my listeners to find
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  Speaker 1: a code. You know you've got one you're not using.
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  Speaker 1: Drop it off at any one of the locations or
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  Speaker 1: show up at the football game at Mount St. Joe
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  Speaker 1: this Saturday. anytime throughout the end of the month for
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  Speaker 1: all the other locations, and maybe consider making a financial
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  Speaker 1: contribution to the Help Squad Cincy as well. Crystal, it's
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  Speaker 1: been a real pleasure having the program. Keep up the
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  Speaker 1: great work.
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  Speaker 2: Thank you so much, Brian. Always a pleasure. Thank you
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  Speaker 2: for all you're doing and how you're trying to help
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  Speaker 2: the community in every way that you can. We appreciate you.