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086: How to Create Your Signature eXperience & Remove Employee Roulette
Does your company have a Signature eXperienece?
A Signature eXperience is a distinct customer experience your customers can only get from you. Creating this kind of experience for your customers requires consistency. You have to get rid of "employee roulette" and train your employees on the CX that sets your organization apart.
In this episode, Chief Revolution Officer John DiJulius of The DiJulius Group discusses how to do this. Tune in to learn how to create your signature experience and remove employee roulette.
You Will Learn:
What a Signature eXperience is
That great CX organizations…
The skinny
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