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Software Ticketing Systems - Free and Low-Cost
Bug tracking and software ticketing systems are used in every shop I have ever worked with. Some of these are decidedly low-tech solutions that are no more than a spreadsheet. Some of these solutions can help you do far more than just track issues. They can even help you raise the overall quality of your processes.
Ticketing Systems Are Almost a Commodity
Bug tracking and ticketing systems are ubiquitous. A lot of companies have even built custom solutions for their internal use. The problem space is that easy to address. As mentioned before, even a spreadsheet can be sufficient for all of…
The skinny
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