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Larson Keeney Home Services with Andrew Larson · Ask The Experts

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  Speaker 1: 805-1310-WIBA and Ask the Experts brought to you by Larson
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  Speaker 1: Keeney Home Services Online. LarsonKeeneyHomeServices.com. That's L-A-R-S-O-N-K-E-E-N-E-Y. HomeServices.com. Telephone number 608-535-4343.
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  Speaker 1: That's 608-535-4343. Joining us this morning from Larson Home Services,
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  Speaker 1: the one, the only, Andrew Larson. At Larson Home Services,
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  Speaker 1: Andrew Larson. how you doing this morning oh you know
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  Speaker 1: how i'm doing you're doing great fantastic yeah i was
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  Speaker 1: like we're gonna talk about something uh this morning uh
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  Speaker 1: kind of uh the other side of things is i
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  Speaker 1: know for folks that have worked with larson keeney home
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  Speaker 1: services myself included uh i've got to meet some of
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  Speaker 1: the great folks on the team at larson keeney home
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  Speaker 1: services uh really professional they know their stuff inside and
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  Speaker 1: out and that's not just by coincidence is it andrew.
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  Speaker 2: It is not by coincidence. I love to come on
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  Speaker 2: here every Wednesday and, and it's great because, you know,
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  Speaker 2: I find out through the grapevine that actually a lot
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  Speaker 2: of people listen to us, Sean. I mean, it's probably
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  Speaker 2: more for you, but I'm just on here by happenstance,
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  Speaker 2: but my reps tell me all the time about how
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  Speaker 2: many people love listening to the show and have learned
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  Speaker 2: a lot and they feel like they, they, they know
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  Speaker 2: the company.
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  Speaker 1: That's great.
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  Speaker 2: And, We get all the time when our gutter installers
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  Speaker 2: go out and install a beautiful gutter shutter job on
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  Speaker 2: someone's home, how impressed they are. They're so impressed with, A,
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  Speaker 2: their professionalism, their attention to detail, and speed. And when
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  Speaker 2: I say speed, I mean more like efficiency, right? We're
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  Speaker 2: working fast, we're working efficient, but we're still doing a
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  Speaker 2: fantastic job. We'll go do a whole house with new
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  Speaker 2: gutter shutters. you know, the size of the house obviously matters,
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  Speaker 2: but an average home, I mean, we're only talking maybe
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  Speaker 2: five or six hours of work and people are amazed
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  Speaker 2: at it. And not only can our, do our customers be,
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  Speaker 2: you know, that's, that's from years of training and years
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  Speaker 2: of experience. Um, but training is an ongoing thing with us, um,
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  Speaker 2: safety training, product training, tool training, you name it. We're
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  Speaker 2: always training, um, when it comes to different types of siding,
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  Speaker 2: different types of fascia, just because we want to know
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  Speaker 2: what we're working around, you know? Um, But some other
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  Speaker 2: people have took notice about how great our install crews are.
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  Speaker 2: And that's actually Gutter Shutter Corporate. I got a call
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  Speaker 2: a couple months ago from the president of Gutter Shutter.
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  Speaker 2: And she's, Larson Keeney, for people that don't know, like
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  Speaker 2: Larson Keeney Home Services, we are the number one installer
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  Speaker 2: of Gutter Shutter in the country. And it's actually not even,
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  Speaker 2: It's not even close. Okay, now I'm bragging. But it's
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  Speaker 2: not even close. It's much more than double the next dealer.
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  Speaker 2: And they're always amazed. Owners from across the country are
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  Speaker 2: constantly calling me or Josh Keeney and saying, you know,
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  Speaker 2: what are you doing? How do you do it? And
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  Speaker 2: we're always like, listen, it's our people. It's our training.
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  Speaker 2: It's all of this. So the president of Gutter Shutter
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  Speaker 2: called and said, hey, we... Instead of doing training out
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  Speaker 2: at our corporate training center, which is out in Connecticut,
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  Speaker 2: been to many times. It's amazing. They are an amazing company.
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  Speaker 2: I mean, amazing. They will do anything for their people.
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  Speaker 2: They wanted to come out to Madison and they wanted
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  Speaker 2: to see exactly how we do what we do to
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  Speaker 2: be so successful. And so Monday and Tuesday all day,
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  Speaker 2: we had 20 different gutter shutter owners. and the corporate
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  Speaker 2: trainers and president and all the people at our Madison
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  Speaker 2: location for two days of intensive training to try to
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  Speaker 2: figure out how to do what we do and have
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  Speaker 2: so many happy customers. And I had to talk about
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  Speaker 2: it on the show because she says, you know, how
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  Speaker 2: do you do it? How do you do it? Listen,
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  Speaker 2: I don't do it. It's not me. It's, It's our teams.
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  Speaker 2: It's our sales reps. It's listen, it starts off with
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  Speaker 2: our call center. If anybody's ever called and got an
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  Speaker 2: estimate or done work with us, they know how wonderful, um,
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  Speaker 2: wonderful the people are to answer the phone that set
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  Speaker 2: the appointments that they're just, they started off. They're just
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  Speaker 2: lovely people and our sales reps with their knowledge and they're,
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  Speaker 2: they're wonderful to deal with. And, but, but what really
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  Speaker 2: ties it all together is our experience, um, gutter technicians.
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  Speaker 2: They are speedy. When I say speedy, I mean efficient.
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  Speaker 2: They're quick. There's no fluff time. They're there to get
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  Speaker 2: it done and they're there to do it right. And
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  Speaker 2: that's the key to everything. And I had 20 gutter
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  Speaker 2: shutter owners leave yesterday with a new sense of possibility
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  Speaker 2: and what it can be and what they can do.
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  Speaker 2: And now they want to send their installers up to
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  Speaker 2: spend a week or two with our guys and installing
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  Speaker 2: with them just to see how we do such an
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  Speaker 2: amazing job. So something that people don't see, we talk
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  Speaker 2: about our amazing roofing products, our ultimate roofing solution, our
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  Speaker 2: ultimate attic solution, our gutter shutter. That's what we talk
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  Speaker 2: about and how we help people. But it starts with
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  Speaker 2: intensive training and great people. We don't have turnover there.
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  Speaker 2: We've got amazing people that have made it a career.
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  Speaker 2: and enjoy what they do, but not only do they
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  Speaker 2: just enjoy it, they're proud of it. When they leave,
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  Speaker 2: they take pictures, they'll send pictures to the group saying, Hey,
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  Speaker 2: I mean, look at this beautiful job. Like here's a before,
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  Speaker 2: here's an after, um, that, that sense of self gratification
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  Speaker 2: and feeling good about helping a homeowner fix their home,
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  Speaker 2: but not only fix it, leave it and go, wow,
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  Speaker 2: does this look great? Um, makes me proud, makes me happy.
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  Speaker 2: And to know that there are dozens of gutter shutter
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  Speaker 2: dealers across the country that look towards our group of people, um,
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  Speaker 2: to get better. I just couldn't be more proud of it.
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  Speaker 2: So just know that if you call to get an
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  Speaker 2: estimate from, from us and do work from us, you
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  Speaker 2: aren't only just dealing with the best in Madison, you're
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  Speaker 2: literally dealing with the best in the country.
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  Speaker 1: And, uh, Call for an estimate. Yeah, exactly. Today is
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  Speaker 1: the day, 608-535-4343. That's 535-4343. Give them a call today
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  Speaker 1: for us. Again, gutter shutter, that estimate. You definitely want
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  Speaker 1: to get them out. Take a look at your gutters.
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  Speaker 1: Great day to do just that. 608-535-4343. That's 535-4343. You
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  Speaker 1: talk about the pride in the workmanship, and that's a
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  Speaker 1: big deal as well, Andrew. I know your guys and
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  Speaker 1: your team, they really do. You mentioned, of course, sharing
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  Speaker 1: the photos and other things. Um, I, I know in
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  Speaker 1: getting a chance to talk to them and getting to
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  Speaker 1: know them over the years, um, internally, they, they, they
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  Speaker 1: talk about this stuff as well as it's literally something, um,
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  Speaker 1: kind of a chin up kind of thing is like,
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  Speaker 1: you know what, we, we do things better and, and,
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  Speaker 1: and here's, and we've got the proof is in the pudding.
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  Speaker 1: They really are, are committed to doing an excellent job,
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  Speaker 1: every job and, and, and, you know, kind of being
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  Speaker 1: able to be like able to brag about and say, listen,
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  Speaker 1: we did this job.
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  Speaker 2: Look at how great.
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  Speaker 1: I mean, it sounds like kind of a nerdy thing
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  Speaker 1: to be excited about gutters and how they function and
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  Speaker 1: how they look and how the install went. But as
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  Speaker 1: a homeowner, from the other side of that perspective, you're
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  Speaker 1: really happy to know that the guys truly and genuinely
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  Speaker 1: care about the project, your house specifically, that they're doing.
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  Speaker 2: Correct. Yeah. Sometimes I get a loss of words at
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  Speaker 2: how– proud I am of the guys and the team
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  Speaker 2: that we have. So the trick, man, I'm never at
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  Speaker 2: a loss for words. Here's what's weird. It's weird is
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  Speaker 2: it almost makes me emotional because we've come from such
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  Speaker 2: meager beginnings with, with just a couple people and the
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  Speaker 2: couple people that we started with installing gutters and trying
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  Speaker 2: to be the best gutter company in the anywhere those
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  Speaker 2: people are still with me they're still with us they're
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  Speaker 2: part of it it's what 16 years later and like
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  Speaker 2: that's the person you're getting to come to your house
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  Speaker 2: someone who has been doing this for 15 16 years
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  Speaker 2: and uh like you're getting a level of professionalism and
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  Speaker 2: expertise that when i say that we have the best
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  Speaker 2: people in the country like i'm not making that up
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  Speaker 2: it's it's like statistics don't lie so it's just i
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  Speaker 2: really legitimately we're talking there and i was i was
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  Speaker 2: almost getting emotional just thinking about the past couple days
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  Speaker 2: because uh i don't know i don't know what else
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  Speaker 2: to say it's well it's just super super proud of
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  Speaker 2: what we do.
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  Speaker 1: And how we do it as you should be and
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  Speaker 1: i think the other the other great i think example
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  Speaker 1: is not only internally but externally recognized also recognized by
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  Speaker 1: homeowners as well we look at Different awards, different recognitions. Again,
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  Speaker 1: when you have the head of the national company coming
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  Speaker 1: to Madison, coming to Wisconsin to see exactly how you
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  Speaker 1: guys do it, there's a reason for that. And that's
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  Speaker 1: some of the great stuff. We talk about Larson Keeney
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  Speaker 1: Home Services, the great work that they do, whether it
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  Speaker 1: is gutter, shutter, whether it's roofing, the ultimate roofing solution.
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  Speaker 1: other things for your home. They do amazing work. Today's
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  Speaker 1: a great day to get on that schedule. Give them
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  Speaker 1: a call, 608-535-4343. That's 535-4343. Learn more online, LarsonKeenyHomeServices.com. That's LarsonKeenyHomeServices.com. Andrew,
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  Speaker 1: it's always great, my friend. You enjoy this beautiful day,
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  Speaker 1: and we'll do it all again real soon.
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  Speaker 2: Talk to you next week.
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  Speaker 1: Kevin Ham, Ham's Arbor Care comes your way next right
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  Speaker 1: here on 1310 WIBA.