Latest / Our Parking Industry®
Human at the Wheel: Keeping Service at the Center of Tech
Summary
In this episode of the Our Parking Industry Podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss the key themes from their interview with Rafael Abanilla from Parking Concepts Incorporated. They explore the importance of a people-centric philosophy in parking management, emphasizing customer service and the evolution of the industry from lease management to technology-driven operations. The conversation also highlights the significance of mentorship and the challenges posed by partnerships with equipment vendors. The hosts reflect on the future of parking solutions and the…
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