Protecting Profitability in the Age of AI Shopping Agents with Jeff Otto of Riskified

Talk Commerce · Aug 18, 2026 · 22m · transcript

Jeff Otto, CMO of Riskified, shares insights on how AI and machine learning are transforming e-commerce fraud prevention, enhancing customer experience, and protecting merchant profitability. Discover the latest innovations in identity verification, fraud detection, and the future of agentic commerce.

key topics

AI and machine learning in fraud detection

Identity graph technology and cross-merchant fraud prevention

Balancing fraud prevention with customer experience

Emerging threats like deepfake and fake customer calls

Chapters

00:00

Introduction to Riskified and Jeff Otto

02:01

The…