Latest / Best of Business / Business Panel: Delivereasy's Tim Robinson and Adult Toy Megastore's Nicola Relph

Transcript

Business Panel: Delivereasy's Tim Robinson and Adult Toy Megastore's Nicola Relph · Best of Business

• 0:09
  Speaker 1: You're listening to a podcast from News Talk sed B.
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• 0:17
  Speaker 1: Monday's meaning Business. It's the Business Panel on Wellington Mornings
• 0:21
  Speaker 1: with Quindovic Property Management, a better rental experience for all.
• 0:25
  Speaker 1: Visit Quinovic dot co dot ins head.
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  Speaker 2: Let's get done, Let's get down. Monn characters.
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  Speaker 3: Joining us for the business panel this week is Delivery Easy.
• 0:39
  Speaker 3: Deliver Easy co founder Tim Robinson. I should get your
• 0:42
  Speaker 3: name right, Tim, shouldn't?
• 0:43
  Speaker 1: I know?
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  Speaker 3: Well, I mean I think it's a fantastic organization and
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  Speaker 3: I've had some dealings with you guys, and you're an
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  Speaker 3: amazing Wellington company.
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  Speaker 2: Thank you.
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  Speaker 3: And adult Tory Megastorg owner operator Nikola Ralph. Good morning, Nicholas.
• 0:57
  Speaker 3: How are you?
• 0:58
  Speaker 4: I'm great?
• 0:59
  Speaker 3: How can you be great?
• 1:01
  Speaker 4: It's the weather in Wellington the last seven days has
• 1:04
  Speaker 4: made me great?
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  Speaker 3: It has it has? I mean I watched before I
• 1:07
  Speaker 3: went to bed last I looked out the window and
• 1:09
  Speaker 3: saw the red sky and I just looked around on it.
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  Speaker 3: Oh my god, how good.
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  Speaker 4: The lack of wind amazing.
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  Speaker 3: Yeah. I wanted a bit of wind last night because
• 1:18
  Speaker 3: it was so damn hot. Trying to get to sleep.
• 1:20
  Speaker 3: I was waiting for a little bit of wind to
• 1:21
  Speaker 3: keep me, to keep me cold, but it never happened.
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  Speaker 3: How did you guys sleep last night?
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  Speaker 1: Like a baby?
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  Speaker 2: It was my daughter's first night in a bed, so
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  Speaker 2: not that well. No, but I mean the heat, the
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  Speaker 2: heat was terrible as well.
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  Speaker 1: Yeah.
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  Speaker 3: I want to just briefly talk about the partnership that
• 1:39
  Speaker 3: you guys have sort of entered into this arrangement. Partnership. Now,
• 1:43
  Speaker 3: when I first read it, I thought to myself, this
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  Speaker 3: is pretty cool. Isn't it be able to bring up
• 1:48
  Speaker 3: order a whole lot of things from a mega adult
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  Speaker 3: shop and get them delivered within an hour? I mean
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  Speaker 3: there must be some people saying some really weird things
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  Speaker 3: to you. Come on, tell me what tim you got
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  Speaker 3: told when you first when people's you started talking about saying,
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  Speaker 3: oh we're going to deliver well, I want to say
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  Speaker 3: sex toys. That it sounds rough, doesn't it?
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  Speaker 4: Sexual Wellness products toys?
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  Speaker 2: Yeah? Well, I mean when the pitch first came across,
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  Speaker 2: so we got a pitch for it from Jewels and
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  Speaker 2: the next team, and you get a lot of code
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  Speaker 2: air pictures across the years, but this one sort of
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  Speaker 2: definitely stuck out page two. They had a fantastic billboard
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  Speaker 2: mocked up with hungry or horny. We've got you covered.
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  Speaker 2: You see that. It sort of prexy ears pretty quickly.
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  Speaker 2: So yeah, we thought there'd be something just you know,
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  Speaker 2: interesting to do. And I think sexual wellness has probably
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  Speaker 2: got a bit of taboo that maybe it shouldn't have,
• 2:41
  Speaker 2: so we're can to get into the space and yeah, you.
• 2:44
  Speaker 3: Reckon it's still there? Do you reckon that that taboo
• 2:46
  Speaker 3: is still there? I think that we've gone past that, haven't.
• 2:48
  Speaker 3: We'll come to you in a minute, because I know
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  Speaker 3: you're going to say everything's about positivity with you, so
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  Speaker 3: you'll say it. But I mean, as as a.
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  Speaker 2: Bloke, I think that we've got in the right direction.
• 2:58
  Speaker 2: It's probably still got a lot of way to go,
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  Speaker 2: but yeah, I think it was. We liked it because
• 3:03
  Speaker 2: we think it's, what, you know, a great thing to
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  Speaker 2: be doing, a cool partnership with a cool Wellington business.
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  Speaker 2: It made a lot of sense and anything where you
• 3:10
  Speaker 2: can do to kind of push it along term is
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  Speaker 2: actually we think win win.
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  Speaker 3: Now, Nikola, you your business is well established, you're well respected.
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  Speaker 3: You're probably one of the biggest adult stores in Australasia
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  Speaker 3: and delivering is your product. You don't go knock on
• 3:24
  Speaker 3: your door and wander around. I'll have one of those
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  Speaker 3: and one of those or two of those. So what
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  Speaker 3: who came up with this idea and what made you
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  Speaker 3: do it?
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  Speaker 4: Well, we know that delivery is important for people. Accessibility
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  Speaker 4: to these products is really important, and we were one
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  Speaker 4: of the first adopters of the Express Evening services. So
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  Speaker 4: currently you can order today and receive tonight, which is
• 3:46
  Speaker 4: a pretty good offering.
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  Speaker 3: Through the deal that was through New Zealand Post okay.
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  Speaker 4: And we knew that people were taking up that service,
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  Speaker 4: so we were like, okay, what extension can we do
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  Speaker 4: from there? How quickly could we actually get it in
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  Speaker 4: the consumers' hands. So that's when we're like, okay, the
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  Speaker 4: only thing we can do next is partner with a
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  Speaker 4: direct two door fast service and deliver easy. Being Wellington
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  Speaker 4: based was absolutely no brainer for us.
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  Speaker 3: So I'm going to get to the bottom of this
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  Speaker 3: so in the nicest possible way. So if I had
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  Speaker 3: a date or I've had some plans, Yes, I'm getting
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  Speaker 3: a bit awkward here. I have I had some plans
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  Speaker 3: tonight and I think I might need a little bit
• 4:27
  Speaker 3: of help, but I want to be sort of a
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  Speaker 3: little bit different. Could I go online? Yes, order some
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  Speaker 3: something from your some assistance.
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  Speaker 4: Yes, so deliver Easy has arranged. There's just under one
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  Speaker 4: hundred products.
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  Speaker 3: Oh so it's only it's limited.
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  Speaker 4: Yeah, and we have made bespoke packs, so you could
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  Speaker 4: get a come on, tell me make me less like
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  Speaker 4: a date night pack. Okay, Right, so you have someone
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  Speaker 4: special coming over tonight and you're like, actually, I want
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  Speaker 4: to make this amazing. You can then jump onto deliver Easy,
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  Speaker 4: order a date Night pack and get it delivered to
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  Speaker 4: your home between nine am and eleven thirty or midnight
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  Speaker 4: in thirty to forty minutes.
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  Speaker 3: Can I ask what's in that pack?
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  Speaker 4: Absolutely?
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  Speaker 1: So.
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  Speaker 4: All the packs are slightly different, and so say a
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  Speaker 4: date Night pack might have a little vibrator for her,
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  Speaker 4: a ring for him. It might have massage oil, might
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  Speaker 4: have a little tickler in it, those sorts of things.
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  Speaker 4: So it's around romance and it's around sexual wellness and
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  Speaker 4: making it fun.
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  Speaker 3: And how much more expensive is it for me to
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  Speaker 3: buy that if I want to get it in an hour?
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  Speaker 4: Not very so. The good news is we've got the
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  Speaker 4: spoke packs that you can't actually buy elsewhere on Delivery Easy,
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  Speaker 4: and the pricing we've matched. So the good thing is
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  Speaker 4: there's a little bit of cost in delivering it, just
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  Speaker 4: like there is normally, but in terms of the pricing,
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  Speaker 4: it's awesome. The pricing's great.
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  Speaker 3: When I saw the promo for it, you said, of this,
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  Speaker 3: if your next door neighbor's got a Delivery Easy and
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  Speaker 3: it's vibrating around, don't get too worried. Tell me you
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  Speaker 3: haven't had that problem. Have you haven't been dropping stuff
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  Speaker 3: off to people.
• 6:03
  Speaker 2: I've got some good technology that make sure that your
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  Speaker 2: order goes to the right house, so we's drivers cannot
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  Speaker 2: get to the wrong house, which is pretty important in
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  Speaker 2: a space like this.
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  Speaker 4: In discretion is also really important. So these bags are
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  Speaker 4: all closed off. The driver doesn't actually know the contents
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  Speaker 4: that they're picking up either. So I know when you
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  Speaker 4: when you buy a curry, the driver will know it's
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  Speaker 4: you know, well, he.
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  Speaker 3: Knows that something from that from an adult shop, though
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  Speaker 3: doesn't he doesn't know he's not picking up a curry
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  Speaker 3: from your adult shop.
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  Speaker 4: Well, the thing is, at the moment, we're using different
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  Speaker 4: supply areas, so they don't come to our warehouse to
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  Speaker 4: pick up the goods. Okay, so it's really discreete and
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  Speaker 4: customer feedback so far has been extremely positive.
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  Speaker 3: Can I ask you, Tim, I'll start with you. How many?
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  Speaker 3: How many?
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  Speaker 4: Is it?
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  Speaker 3: Is it working?
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  Speaker 4: Is it?
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  Speaker 3: Is it more than a novelty thing?
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  Speaker 1: Yeah?
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  Speaker 2: Like I was definitely when the idea came up. I
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  Speaker 2: thought this would either be a famine or a feast.
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  Speaker 2: But it's actually taken off really well. Like it's been
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  Speaker 2: orders from from the get go. They're picking up, they're
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  Speaker 2: ramping up, and yeah, I've been surprised, like pleasantly by
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  Speaker 2: what's sort of going on.
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  Speaker 3: I wonder if you actually have to get a curry
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  Speaker 3: and a vibrator.
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  Speaker 2: For dinner, you could mate, that's a spicy combination.
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  Speaker 3: Oh my gosh. You know what they say about sex
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  Speaker 3: and food? Go on, Can I say this, the two
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  Speaker 3: things they say about sex and food Once you had them,
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  Speaker 3: you don't want them think about that. I want to
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  Speaker 3: ask you both, and I'm going to start with you
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  Speaker 3: Nikola on this one. Both Delivery Easy in our adult
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  Speaker 3: toy Megastore are locally owned companies with hugely successful but
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  Speaker 3: also got competition against the rest of the world. I mean,
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  Speaker 3: you know, we know about uber Eats and we know
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  Speaker 3: all that, and we know about your competition's Nicola. How
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  Speaker 3: do you compete?
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  Speaker 4: Yeah, we definitely have some big international players trying to
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  Speaker 4: nestle into the New Zealand market at the moment. But
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  Speaker 4: I believe that you know, kiwis like to buy off
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  Speaker 4: Kiwi companies. I think that's very valid. But I think
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  Speaker 4: those Keywi companies have to be proving themselves all the
• 7:59
  Speaker 4: time that they deserve that person's purchase. So about being
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  Speaker 4: innovative and being customer focused and making sure that you're
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  Speaker 4: all trying to drive allows people to know, actually, these
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  Speaker 4: key We businesses are better than the competition. They can
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  Speaker 4: get it to you quicker, They're employing local people, the
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  Speaker 4: money staying in the country, all of those things are vital.
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  Speaker 3: Is it hard to get into your industry? One of
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  Speaker 3: my daughters is trying to set up a similar sort
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  Speaker 3: of thing, very small time out of bottom of the
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  Speaker 3: South Island. She said, it's incredibly difficult to get people
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  Speaker 3: to do business with it.
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  Speaker 4: Is it difficult as an industry in the sexual one industry?
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  Speaker 4: It has been or we've been in this industry for
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  Speaker 4: fifteen years and right back fifteen years ago, it was
• 8:45
  Speaker 4: hard to get a bank account. We couldn't get a
• 8:48
  Speaker 4: lay by or after pay partner, even collabs. You know,
• 8:53
  Speaker 4: doing a co lab now is completely different to trying
• 8:56
  Speaker 4: to find a co lab partner fifteen years ago.
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  Speaker 3: I want to talk about the banking thing as we
• 9:00
  Speaker 3: go on to on about it, because I think that's
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  Speaker 3: quite interesting because we've seen stories where they've stopped, you know,
• 9:05
  Speaker 3: stopped adult stores having bankcoun I'm still now, which is
• 9:09
  Speaker 3: very odd, very odd. Back to onto you two of this,
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  Speaker 3: I mean, how do you compete you competing with billion
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  Speaker 3: dollar companies? I mean, let's be real, billion dollar advertising
• 9:19
  Speaker 3: we've just seen is it share with their latest ad?
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  Speaker 3: I mean, you know, how the hell does a couple
• 9:24
  Speaker 3: of blokes from Wellington compete with that?
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  Speaker 2: Yeah, they're not small, but it's this is a great challenge,
• 9:29
  Speaker 2: to be honest, and it's quite a it's a cool
• 9:32
  Speaker 2: to us to take on. So yeah, like they are
• 9:34
  Speaker 2: obviously massive, they're huge American I mean, you know, Uber
• 9:38
  Speaker 2: is a dominant business and in the world, so like
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  Speaker 2: it's it's cool to take them on. And I guess
• 9:43
  Speaker 2: we kind of identified earlier that when you're going in
• 9:46
  Speaker 2: someone like that it's important to kind of pick a
• 9:48
  Speaker 2: position to play the foill to them. So like we're
• 9:50
  Speaker 2: not going to always win head on. We need to
• 9:52
  Speaker 2: pick an area that we're going to really carve out
• 9:55
  Speaker 2: and dominate.
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  Speaker 3: And so what was that area for you guys?
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  Speaker 2: For us, it was focusing on service. So they're very automated.
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  Speaker 2: It's all an algorithm. There's not people involved in the process.
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  Speaker 2: Things go wrong. They don't look after their partners the
• 10:07
  Speaker 2: way we do. They don't know after the drivers the
• 10:09
  Speaker 2: way we do. So we identified it early that output
• 10:12
  Speaker 2: of difference. We focused on the human side of it,
• 10:14
  Speaker 2: making sure the service is great and then sort of
• 10:17
  Speaker 2: let the rest take care of itself. And it's it's
• 10:19
  Speaker 2: been really successful, Like we get a lot of support
• 10:21
  Speaker 2: from customers, which we love. Restaurant partners are really great
• 10:24
  Speaker 2: towards us.
• 10:24
  Speaker 3: Can I ask you about the restaurant partners because obviously
• 10:27
  Speaker 3: it's a market that I'm in. It's pretty tough for
• 10:30
  Speaker 3: the restaurants with Uber eates. I mean, let's be perfectly
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  Speaker 3: honest about it. Everybody says you've got to have it
• 10:36
  Speaker 3: and it's got to be part of it. But you know,
• 10:38
  Speaker 3: we work of a profit rate of thirty percent and.
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  Speaker 2: Thirty percent, right, it's not a great equation. Yeah, so
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  Speaker 2: we pitched different commercials. So we pitch like, you know
• 10:49
  Speaker 2: a much our great fucking exclusive part of them wants
• 10:51
  Speaker 2: to do business was just us that's more down around twenty.
• 10:54
  Speaker 2: So it's like we think that helps them look after us.
• 10:57
  Speaker 2: We look after them, and we're kind of trying to
• 11:00
  Speaker 2: grow businesses together, Like we're not there to take every
• 11:02
  Speaker 2: pin out of restaurant's pockets. We'd rather work with them
• 11:04
  Speaker 2: and look after them, and especially lately like it's spent
• 11:07
  Speaker 2: a tough time in hospit. So yeah, I think it's
• 11:10
  Speaker 2: important that we know that Over's approach isn't the only
• 11:14
  Speaker 2: approach in the industry.
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  Speaker 3: What difference and Nicola, I'll come to you on this.
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  Speaker 3: What difference is it in dealing with an international company
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  Speaker 3: and a New Zealand company. I mean, the end of
• 11:23
  Speaker 3: the day, it might take a couple of days longer,
• 11:25
  Speaker 3: but why would people actually say, well, I actually want
• 11:28
  Speaker 3: to stick with Kiwi.
• 11:30
  Speaker 4: I think, going on from your point, Tim, it's the
• 11:33
  Speaker 4: people behind the brand. I think of especially e comm businesses,
• 11:37
  Speaker 4: often you don't know who is behind that store, who
• 11:41
  Speaker 4: are the people that run it?
• 11:42
  Speaker 1: What are they like?
• 11:43
  Speaker 4: Will they respond to me? So kind of allowing your
• 11:47
  Speaker 4: consumer to get inside your business a little bit through
• 11:50
  Speaker 4: social media or kind of behind the scenes fronting things,
• 11:54
  Speaker 4: being a person in the business is really important because
• 11:58
  Speaker 4: a lot of those other businesses, you wouldn't have a
• 12:00
  Speaker 4: clue who you were dealing with or which country you
• 12:03
  Speaker 4: were contacting when you were doing a customer service inquiry,
• 12:06
  Speaker 4: for example.
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  Speaker 3: But do people really care about that?
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  Speaker 2: I think I swim to think about this earlier. I
• 12:11
  Speaker 2: think you can't just coast away and being local, like,
• 12:15
  Speaker 2: you have to be real class. But if you are
• 12:16
  Speaker 2: a will class and local, and that's a really powerful combination.
• 12:19
  Speaker 2: So if you're a customer with us, like interesting fact
• 12:23
  Speaker 2: that we paid more income text than Uber did in
• 12:25
  Speaker 2: New Zend last year. So if you try to look
• 12:27
  Speaker 2: after your own economy and look after your own backyard,
• 12:29
  Speaker 2: like buying local does make sense. And I think again,
• 12:32
  Speaker 2: as a business, you can't just rest on being local
• 12:34
  Speaker 2: because that's not enough for reasonances own you need to
• 12:36
  Speaker 2: be real class. But I think it's a really nice
• 12:39
  Speaker 2: chairing on top and the zeal And people are really supportive.
• 12:42
  Speaker 3: Tell me one thing, that you do that Uber doesn't do.
• 12:45
  Speaker 3: And one thing that I would notice if I rang
• 12:47
  Speaker 3: you than if I rang Uber would be different.
• 12:50
  Speaker 2: Straight away, you can only call us. You can't call Uber.
• 12:52
  Speaker 2: So you can call us, you'll get someone.
• 12:54
  Speaker 3: I mean contact us, yeah, old age here, but.
• 12:57
  Speaker 2: We literally have live staff all the time. So if
• 12:59
  Speaker 2: you have a problem with your order, something goes wrong,
• 13:02
  Speaker 2: you can call us and talk to a person straight away.
• 13:04
  Speaker 2: The whole time is under twenty seconds and you're talking
• 13:07
  Speaker 2: to a real person based us up the road from here.
• 13:09
  Speaker 2: So it's yeah, there's a lot nice and sending an
• 13:12
  Speaker 2: email and not hearing back, and you employ your own
• 13:14
  Speaker 2: stuff one hundred percent.
• 13:15
  Speaker 4: Yeah.
• 13:16
  Speaker 3: So yeah, I'm trying to get my head around how
• 13:19
  Speaker 3: you can make it work, you know, against a big boy. Yeah,
• 13:23
  Speaker 3: I mean, you know that's pretty impressive for both of you. Really,
• 13:25
  Speaker 3: I mean to be able to say we can tackle
• 13:29
  Speaker 3: you know, these multimillion dollar ad campaigns and share and.
• 13:32
  Speaker 4: It's the hunger. It's like you know, I would imagine
• 13:36
  Speaker 4: from you, Tom, it's like it's you're so invested in
• 13:39
  Speaker 4: this game you can't not make it work. You just
• 13:42
  Speaker 4: have to keep doing everything you can to ensure that
• 13:44
  Speaker 4: it's a success and it's the best it can be.
• 13:47
  Speaker 3: Can I ask you both and individually to me, what
• 13:49
  Speaker 3: do you do to advertise that competes with those big boys?
• 13:52
  Speaker 2: So, I mean we're specific and how we pick different channels,
• 13:55
  Speaker 2: So we were always trying to make sure we're doing
• 13:57
  Speaker 2: things in a different way to those guys. So like
• 13:59
  Speaker 2: our creative we've got a fantastic creativators and colenso that
• 14:02
  Speaker 2: have been really good about challenge, which is we're not
• 14:05
  Speaker 2: going to outspend these guys head to head. How can
• 14:07
  Speaker 2: we position us ours is in a way that's so
• 14:09
  Speaker 2: compelling that our meati spin goes further.
• 14:12
  Speaker 3: So for their big boys, they're big boys in the market,
• 14:14
  Speaker 3: so you know that must you must be spending some
• 14:16
  Speaker 3: decent coin for them to have them involved.
• 14:18
  Speaker 2: Yeah, like we we chip away mate. I think Nielsen's
• 14:20
  Speaker 2: last data came out and like head here marketing spend,
• 14:23
  Speaker 2: they were probably about twelve times twelve dollars every dollar
• 14:26
  Speaker 2: week spiends. Wow. So like it's a it's a huge
• 14:28
  Speaker 2: challenge and you kind of have to make sure, like
• 14:30
  Speaker 2: I say that you've got a great crewdive and a
• 14:32
  Speaker 2: great business behind it that you can work with that, Nikola.
• 14:36
  Speaker 3: You with your advertising, how do you get your word
• 14:38
  Speaker 3: out there and getting to the right people the right way.
• 14:40
  Speaker 4: Yeah, it's a little challenging in our industry because there
• 14:42
  Speaker 4: is a lot of sort of hurdles to overcome when
• 14:45
  Speaker 4: it comes to advertising sexual wellness.
• 14:47
  Speaker 3: You still get that, yes, yep. So you can't bring
• 14:50
  Speaker 3: up a radio station sale. I want to advertise an
• 14:52
  Speaker 3: adult megastore, and the key is.
• 14:55
  Speaker 4: When those ads can play and what they contain is
• 14:59
  Speaker 4: really important for us. It's about kind of going what
• 15:02
  Speaker 4: can we provide consumers over and above the sales experience.
• 15:07
  Speaker 4: So we have our own new you Tube channel, for example,
• 15:10
  Speaker 4: with a whole lot of YouTube videos that are created
• 15:12
  Speaker 4: by our own in house six educator. We also have
• 15:15
  Speaker 4: a podcast and that allows us to kind of get
• 15:18
  Speaker 4: our messages out to people in different ways than sort
• 15:21
  Speaker 4: of standard advertising. We also have a massive article bank
• 15:25
  Speaker 4: on our website, so we have over a thousand articles
• 15:28
  Speaker 4: that have been written on every topic you could imagine.
• 15:30
  Speaker 3: I was wondering that because that's almost the help that
• 15:32
  Speaker 3: they need more, isn't it.
• 15:33
  Speaker 4: Absolutely? Education is hugely important social media.
• 15:38
  Speaker 3: Are you big on social.
• 15:39
  Speaker 2: Yeah, that's always been a good special when we start.
• 15:41
  Speaker 2: It's a great channel for us. Yeah, and it's probably
• 15:44
  Speaker 2: harder in the next space to advertise on social media.
• 15:46
  Speaker 3: Is it. Do you do social Yeah?
• 15:48
  Speaker 4: It also has restrictions, so yes. So for us, it's
• 15:52
  Speaker 4: about kind of working with other partners like we are
• 15:55
  Speaker 4: with deliver Easy, using their channel and their target markets
• 15:59
  Speaker 4: to get a collaborative message across. And you know it's
• 16:03
  Speaker 4: not as easy as just throwing money at sponsored ads
• 16:06
  Speaker 4: for example.
• 16:07
  Speaker 3: Right, Gosh, how interesting that's talk investment. The government has
• 16:11
  Speaker 3: introduced golden visas for foreign investors coming to New Zealand
• 16:14
  Speaker 3: with more than five million dollars to invest in local
• 16:16
  Speaker 3: companies two different areas, five or ten million dollars, Nicolas,
• 16:20
  Speaker 3: Do you think that we actually need this to happen?
• 16:23
  Speaker 3: Do you reckon it's going to make any different When
• 16:24
  Speaker 3: you first heard that, what did you think?
• 16:27
  Speaker 4: Well? I think New Zealanders are known for the entrepreneurial spirit, right.
• 16:30
  Speaker 4: We have a great range of people doing awesome things
• 16:34
  Speaker 4: in the country, and for me, it's about making sure
• 16:38
  Speaker 4: that starting up a new business is tough. Everyone always
• 16:41
  Speaker 4: looks for capital. If we can't get it locally, then
• 16:44
  Speaker 4: getting it offshore and bringing it in to me, seems
• 16:47
  Speaker 4: like a great solution to ensure that those businesses then
• 16:52
  Speaker 4: stay in the country, because if you've got a great
• 16:55
  Speaker 4: idea and you want to grow your business but you
• 16:56
  Speaker 4: can't fund it, you'll go somewhere that you can get
• 17:00
  Speaker 4: the support. And I'd rather stay.
• 17:01
  Speaker 3: Here now, Tim, you would have needed some money to
• 17:03
  Speaker 3: get your business going and stuff? Would you look at
• 17:06
  Speaker 3: a foreigner, a complete stranger, A complete wouldn't have a clue.
• 17:09
  Speaker 3: You might done a couple of meetings and a couple
• 17:11
  Speaker 3: of zooms if they wanted to put five million dollars
• 17:14
  Speaker 3: into your business, what would you think?
• 17:16
  Speaker 2: Well, jeez, mate, when we started here at seven hundred
• 17:18
  Speaker 2: bucks each would have taken anything. But I guess, like
• 17:24
  Speaker 2: from where we've come from, like funding, I think it's
• 17:26
  Speaker 2: probably the journey for a lot of New Zealand businesses.
• 17:28
  Speaker 2: Like we've never truth we had access to it. I
• 17:30
  Speaker 2: think after a year we raise the maney from friends
• 17:31
  Speaker 2: and family. But I think you really struggles, truthfully with
• 17:35
  Speaker 2: like capital at the lower levels of business, like Nick
• 17:38
  Speaker 2: alluded to, like it it's available there for bigger businesses.
• 17:41
  Speaker 3: There is a level way about anything, correct, mate.
• 17:44
  Speaker 2: And it's like how do you get there? And if
• 17:45
  Speaker 2: we want an economent growing, we need the exports we
• 17:48
  Speaker 2: had to find. The next zero was as a typical example.
• 17:50
  Speaker 3: But you talk about the X zero because we're all
• 17:52
  Speaker 3: in the same boat, right. I mean, you know, obviously
• 17:55
  Speaker 3: you guys have got bigger now. But when you start
• 17:57
  Speaker 3: off and you go to these people, you go to
• 18:00
  Speaker 3: your banks and they say, what, let me look at
• 18:01
  Speaker 3: your house. Really they don't care about anything else, and
• 18:04
  Speaker 3: look for your house, and then the next level they
• 18:07
  Speaker 3: want to lend you ten minut And then when you
• 18:08
  Speaker 3: only need one million.
• 18:10
  Speaker 2: Exactly made it's it's a funny clunge. When you want cash,
• 18:13
  Speaker 2: it's never there. When you don't need it, it's it's
• 18:14
  Speaker 2: floods in.
• 18:16
  Speaker 3: And I remember my father telling me exactly the same thing.
• 18:18
  Speaker 3: The only time you don't need your bank is when
• 18:20
  Speaker 3: you the bank wants to know about you. Is when
• 18:22
  Speaker 3: you don't need them, absolutely, isn't it. So where do
• 18:25
  Speaker 3: we go so wrong in New Zealand? Why can't we
• 18:27
  Speaker 3: borrow money in New Zealand to get businesses going?
• 18:31
  Speaker 4: I think there needs to be it needs to be
• 18:33
  Speaker 4: more accessible for people because where do you go, where
• 18:35
  Speaker 4: do you find those people? Where do you find the
• 18:37
  Speaker 4: next shark tank to be helped to go? Hey, I'd
• 18:40
  Speaker 4: love support, capital, mentorship, all of those things that are
• 18:45
  Speaker 4: reasonably difficult to get hold of. And especially when you're
• 18:48
  Speaker 4: a young business, you're just treading water, right, You're trying
• 18:51
  Speaker 4: to get the income in the door to grow your business.
• 18:53
  Speaker 3: And you know, if you had another ten grand in
• 18:55
  Speaker 3: the bank, you could do this or this or that.
• 18:57
  Speaker 3: And where do you get that ten grand? How's your
• 19:00
  Speaker 3: house looking?
• 19:00
  Speaker 1: Yeah?
• 19:01
  Speaker 4: Or friends and family you probably hit them.
• 19:03
  Speaker 2: Up exactly mate. Yeah, Like for us, that's exactly problem
• 19:06
  Speaker 2: you have as you go. Do you have a house
• 19:08
  Speaker 2: the time? So you go you call mom up, cry
• 19:10
  Speaker 2: and go cracky, Mum, I can't game my wages on?
• 19:13
  Speaker 2: Can you help me business?
• 19:15
  Speaker 4: Yeah?
• 19:15
  Speaker 2: And that's what you're kind of. You're almost relying on
• 19:17
  Speaker 2: charity in New Zanders. It's hard to get there.
• 19:18
  Speaker 3: So will this new plan will that make any difference
• 19:21
  Speaker 3: to you guys? Will it actually some? Would you would
• 19:23
  Speaker 3: you think that? Actually?
• 19:24
  Speaker 1: Are?
• 19:24
  Speaker 3: Well, we can go mega. Now we'll get one of
• 19:26
  Speaker 3: these ten you know, we'll get this guy from America
• 19:29
  Speaker 3: or Asia that's got ten million dollars that will invest
• 19:31
  Speaker 3: in million dollars into us job over will give them
• 19:34
  Speaker 3: thirty percent of the business.
• 19:35
  Speaker 2: The way we go, nah, like we don't won't help
• 19:37
  Speaker 2: us personally at all. Like I still think it's great,
• 19:39
  Speaker 2: Like investment in the economy anywhere is good for our
• 19:42
  Speaker 2: stage and the journey. Like we've got we needs, we're
• 19:44
  Speaker 2: doing well. We don't need to be taken on money.
• 19:46
  Speaker 3: So it's you're lucky. Well both are you lucky? Both
• 19:50
  Speaker 3: of you done very well? Which is great?
• 19:52
  Speaker 1: Is it?
• 19:53
  Speaker 3: I mean if someone came to you, Nicola and said, well,
• 19:55
  Speaker 3: I want to come and live in New Zealand. I've
• 19:57
  Speaker 3: got all this money and if I invest in you,
• 19:59
  Speaker 3: can I take you to the next level? Can I
• 20:00
  Speaker 3: take you to the world bigger than you are? Would
• 20:02
  Speaker 3: you look at it?
• 20:04
  Speaker 4: Definitely look at it. I think always those conversations are
• 20:07
  Speaker 4: good to have because obviously you've got your strategy, you
• 20:10
  Speaker 4: know what you want, whether you do that strategy in
• 20:12
  Speaker 4: five years or.
• 20:13
  Speaker 3: Two years, but you have to give away some of
• 20:15
  Speaker 3: your business you do, and.
• 20:17
  Speaker 4: I think that's part of growth and a lot of
• 20:19
  Speaker 4: businesses do that to grow. So yeah, I think it'd
• 20:23
  Speaker 4: be one of those conversations to be had. And then
• 20:24
  Speaker 4: decide whether it's right for you or not.
• 20:26
  Speaker 3: You're not you're shaking your head.
• 20:27
  Speaker 2: Oh No, I was more reflecting on maybe sometimes you
• 20:30
  Speaker 2: look at money and it can be a blessing or
• 20:32
  Speaker 2: a curse. Like no money comes without strengths, and so
• 20:35
  Speaker 2: like in the early days were obviously loved. We've had
• 20:37
  Speaker 2: money and didn't have it. But probably one of the
• 20:40
  Speaker 2: greatest benefits we've had in that is now we have
• 20:42
  Speaker 2: a lot of control over our own business, which lets
• 20:44
  Speaker 2: us move fast and do things that we probably couldn't
• 20:46
  Speaker 2: do if we'd sold down a lot of the business
• 20:48
  Speaker 2: early on.
• 20:48
  Speaker 3: Wow, So that investment, you don't want investment, You just
• 20:51
  Speaker 3: want to do your way. You're slowly but surely kind of.
• 20:54
  Speaker 2: Yeah, these days it's like I'd rather control my own
• 20:56
  Speaker 2: destiny and like it's a harder road at the start.
• 20:58
  Speaker 2: But yeah, and we didn't have a choice.
• 21:00
  Speaker 4: Mate.
• 21:00
  Speaker 2: Again, no one thought we were a great investment back
• 21:02
  Speaker 2: in the day.
• 21:03
  Speaker 3: So, well, you're going up against the big boys. I mean,
• 21:05
  Speaker 3: no one's exactly seriously, both of you. That's why I
• 21:08
  Speaker 3: love I love having a chat to you, because both
• 21:10
  Speaker 3: of you are going against the big boys in the world.
• 21:12
  Speaker 3: You know, they've got all the money and the power,
• 21:14
  Speaker 3: and you've got to come in behind and went through.
• 21:16
  Speaker 3: Economy is still in a tough spot and people are
• 21:19
  Speaker 3: not going out as much as they used to. Tim
• 21:22
  Speaker 3: hows is impacting your business. I suppose this is golden
• 21:24
  Speaker 3: for you because everyone's sitting back and ordering and not
• 21:28
  Speaker 3: going out.
• 21:29
  Speaker 2: Yeah, as a bit of a mixed bag. So we've
• 21:32
  Speaker 2: probably been blessed to be in quite a fast growing industry,
• 21:34
  Speaker 2: so like we don't feel as much the sort of
• 21:37
  Speaker 2: macroeconomic trends as much. But I guess where we do
• 21:40
  Speaker 2: really feel that. I guess, you know, I have a
• 21:43
  Speaker 2: lot of sympathy for it as we do a lot
• 21:44
  Speaker 2: of work with HOSPO and yeah, that's a feb get.
• 21:47
  Speaker 2: They're having a really hard time, so it's yeah, for us,
• 21:49
  Speaker 2: it's been I guess the challenge has been how to
• 21:51
  Speaker 2: support them in those times because it's not been easy.
• 21:54
  Speaker 3: And Nicola, it's the same for you. The more people
• 21:56
  Speaker 3: stay at home, the more they need your product, they
• 21:59
  Speaker 3: need help.
• 22:00
  Speaker 4: Well, you know that's what happened over COVID right has
• 22:03
  Speaker 4: exploded because people were at.
• 22:04
  Speaker 3: Home getting bored with each other and needed some help.
• 22:07
  Speaker 4: Absolutely, But I'm in the same kind of area of
• 22:11
  Speaker 4: tim in terms of the industry is growing. People are
• 22:14
  Speaker 4: talking about sexual wellness now more than ever before, So
• 22:17
  Speaker 4: the industry is growing once again. You know, even if
• 22:20
  Speaker 4: the economy is tight and is not doing quite so
• 22:23
  Speaker 4: well as it was, the good news is for us
• 22:25
  Speaker 4: is that the whole industry is growing well.
• 22:28
  Speaker 3: I mean, really, if you sat down and you said
• 22:30
  Speaker 3: to myself yourself, because I've read lots of articles about
• 22:33
  Speaker 3: how gyms are doing very well, gym's are you know,
• 22:36
  Speaker 3: everyone wants to want to go to the gym and
• 22:37
  Speaker 3: stay healthy and get well. But when you think about it,
• 22:40
  Speaker 3: two businesses that would do the harder things got the
• 22:43
  Speaker 3: two businesses would do better, were you guys? Firstly, you know,
• 22:46
  Speaker 3: everything you buy for you you use at home. You're
• 22:48
  Speaker 3: not you know, putting an underneath your car seat and
• 22:51
  Speaker 3: using on your way home, are you? So that's sort
• 22:53
  Speaker 3: of something you've got. And then and say with you
• 22:56
  Speaker 3: till but you know, if you need a meal and
• 22:58
  Speaker 3: you don't want to go out, you don't want to park,
• 22:59
  Speaker 3: and don't have a problem, you just order it in. Yeah.
• 23:02
  Speaker 2: Yeah, I think it's as funny because yeah, it's a
• 23:05
  Speaker 2: place where it's hard to know what's going underneath it.
• 23:07
  Speaker 2: All right, We're probably not exposed in the same way.
• 23:09
  Speaker 2: So yeah, like I said, we feel it through partners
• 23:12
  Speaker 2: and we feel it through the wide of job market.
• 23:15
  Speaker 2: But that's kind of yeah, maybe been a bit lucky
• 23:17
  Speaker 2: to be in a different space.
• 23:18
  Speaker 3: You'd been very lucky. Tell me what your thoughts are
• 23:21
  Speaker 3: on the Golden Mile. I want to talk about the
• 23:22
  Speaker 3: Golden millle Nicholas start with you. You have an office
• 23:25
  Speaker 3: in town. Yes, you have an office out of Coe Photoprinada, Grenada.
• 23:29
  Speaker 3: So I knew you had an office out of town.
• 23:31
  Speaker 3: So tell me what your thoughts are when you hear
• 23:34
  Speaker 3: that the Golden Miles about to start, and it's going
• 23:35
  Speaker 3: to start on the corner of Kent and Cambridge Terrace
• 23:38
  Speaker 3: and Courtney Place. What, as a Wellington business woman, a
• 23:42
  Speaker 3: successful Wellington business woman, do you think it's the right move.
• 23:46
  Speaker 4: Yeah, it's a difficult one. I mean, I've been Wellingtonian
• 23:49
  Speaker 4: all my life, lived here and I remember sort of
• 23:51
  Speaker 4: Courtney Place back in the late nineties, early two thousands
• 23:54
  Speaker 4: absolutely pumping heaps of people. You know, the nightlife was
• 23:58
  Speaker 4: awesome and I would love to see Courtney Place back
• 24:01
  Speaker 4: like that.
• 24:02
  Speaker 3: I think that is really do you think this is
• 24:04
  Speaker 3: the right move for it.
• 24:07
  Speaker 4: It's a tricky one because I love the idea of
• 24:10
  Speaker 4: like Alfrisco dining and having the restaurants kind of sprawling
• 24:13
  Speaker 4: out on the street. But you know, Wellington comes with
• 24:16
  Speaker 4: it's a whole lot of interesting things, you know, whether
• 24:18
  Speaker 4: it is not the best in the city. You've got wind,
• 24:22
  Speaker 4: you've got rain, there's there's lots of things that kind
• 24:24
  Speaker 4: of hamper that. But the idea is good.
• 24:27
  Speaker 3: Yeah, So I don't think, well, I think we all
• 24:29
  Speaker 3: agree that the idea is good, but it's probably the
• 24:31
  Speaker 3: timing probably couldn't have been worse. We've just had four
• 24:33
  Speaker 3: hard years, So what are your thoughts?
• 24:36
  Speaker 2: Kind of the same. I think like everyone's going to
• 24:38
  Speaker 2: agree with like revitalizing the place is fantastic, and maybe
• 24:41
  Speaker 2: it's just how they go about it and the timing.
• 24:43
  Speaker 2: To your point as well, Like I think, you know,
• 24:45
  Speaker 2: there's obviously a lot of vocal business owners that are
• 24:48
  Speaker 2: against it, and like I really hope they get hurt,
• 24:49
  Speaker 2: like if it wasn't the best interest that obviously support it.
• 24:52
  Speaker 2: To the fact they're all screaming out, I.
• 24:54
  Speaker 3: Think they all maybe my view on it from being
• 24:56
  Speaker 3: one of them is I think they all want it
• 24:57
  Speaker 3: and need it. But we've just had four years where
• 24:59
  Speaker 3: we've been hit over the head with a baseball beat
• 25:02
  Speaker 3: in the front and the back and the sideways. Please
• 25:04
  Speaker 3: don't do it again.
• 25:05
  Speaker 2: Yeah, I think that's it made. It's like do it
• 25:07
  Speaker 2: in a way that you know, Parkings was a big
• 25:09
  Speaker 2: thing too people to get to their So like if
• 25:11
  Speaker 2: you can support the barking and make sure people can
• 25:13
  Speaker 2: still get there, fantastic.
• 25:14
  Speaker 3: We've talked this morning also about the rates. Your rates.
• 25:20
  Speaker 3: It's just horrific. I mean, I mean, is there another
• 25:24
  Speaker 3: way of describing it? I mean, I mean you guys
• 25:26
  Speaker 3: must have parents, so trying to retire and trying to
• 25:29
  Speaker 3: live life and thinking how the hell can I live
• 25:31
  Speaker 3: with my rates bill the way it is? What advice
• 25:34
  Speaker 3: would you give to those people right now? Nicola?
• 25:37
  Speaker 4: It's definitely difficult. I mean, if you know, I think
• 25:40
  Speaker 4: the rates everage rates bill's gone up over twenty percent
• 25:43
  Speaker 4: in Wellington and so those things that just direct costs
• 25:47
  Speaker 4: on businesses, households, then you've got high interest rates. People
• 25:51
  Speaker 4: are squealing in terms of hey, actually everywhere they're looking
• 25:54
  Speaker 4: is just increased costs, which doesn't help anyone.
• 25:57
  Speaker 2: Tom, come on, well, it's kind of I don't know
• 26:00
  Speaker 2: what advice I give anyone. I'm not I'm no good
• 26:02
  Speaker 2: of it. I think, yeah, it kind of harms back
• 26:05
  Speaker 2: to your point about time, and like, I think it'd
• 26:06
  Speaker 2: be great to see at that look at the time
• 26:09
  Speaker 2: of these things and going there's so much cost increase
• 26:11
  Speaker 2: at the moment. Is this the right time to expensive projects?
• 26:13
  Speaker 2: Or can we focus on.
• 26:15
  Speaker 3: I mean, if you were mayor for a day, you're
• 26:16
  Speaker 3: a young guy, successful business, you're you know, you're a doer,
• 26:20
  Speaker 3: what would you do?
• 26:22
  Speaker 2: Don't do this to me. I don't think I'd make
• 26:23
  Speaker 2: a very good meal at all.
• 26:25
  Speaker 3: Well, I think you'd make a great meal. Both of
• 26:27
  Speaker 3: you'd make great means.
• 26:28
  Speaker 2: I mean, yeah, my personal view is, given the way
• 26:30
  Speaker 2: the economy siding, like, it's a good time just to
• 26:32
  Speaker 2: you know, be careful to spending and make sure, like
• 26:35
  Speaker 2: get costs under control. Because as much as people appreciate
• 26:38
  Speaker 2: great projects, cost living is probably the biggest in my mind,
• 26:41
  Speaker 2: the biggest problem at the moment, and maybe that should
• 26:43
  Speaker 2: be forefront.
• 26:44
  Speaker 3: Also last week, via Finance Minister Nicola Willis came out
• 26:48
  Speaker 3: swinging you say they needs saying there needs to be
• 26:50
  Speaker 3: a third player in the supermarket duopoly of will wear
• 26:53
  Speaker 3: some food stuff Nicola. How badly is this needed? Is
• 26:56
  Speaker 3: it needed? Could you see? Can you see a gap
• 26:59
  Speaker 3: in the market.
• 27:00
  Speaker 4: Competition's great regardless of which industry you're in, So absolutely,
• 27:04
  Speaker 4: I think more competition in the supply of food in
• 27:08
  Speaker 4: this country would be a no brainer. How that's done,
• 27:11
  Speaker 4: I'm not quite sure, but I think more competition would
• 27:15
  Speaker 4: increase innovation within those businesses, and I think it surely
• 27:18
  Speaker 4: has got to be better on the cost also probably
• 27:22
  Speaker 4: on the growers and the suppliers into those stores. You know,
• 27:25
  Speaker 4: it would probably increase the food quality, decrease the price,
• 27:28
  Speaker 4: make people really be more consumer focused to get you know,
• 27:32
  Speaker 4: the foot traffic into their story as opposed to somewhere else.
• 27:35
  Speaker 3: Tim, how do you think this would work? How do
• 27:37
  Speaker 3: we how do we get it? And do you actually
• 27:38
  Speaker 3: do deliveries for supermarkets?
• 27:41
  Speaker 2: We do, Yeah, We've got a collaboration for rees stories
• 27:43
  Speaker 2: at the moment, like we do do some other delivers
• 27:45
  Speaker 2: in the grocery space, so like we're doo familiar with it.
• 27:48
  Speaker 2: I guess groceries like every other industry, I think like
• 27:51
  Speaker 2: every in the world, like in every industry, competition like
• 27:53
  Speaker 2: next is really healthy, like how you achieve it. It's
• 27:56
  Speaker 2: a great problem in New Zealand because it's are not
• 27:58
  Speaker 2: the world's biggest market, so you know, finding people to
• 28:01
  Speaker 2: invest is not an easy task. So again I don't,
• 28:04
  Speaker 2: I don't. I'm beat, I'm not the Prime Minister. I
• 28:05
  Speaker 2: don't know how to solve it.
• 28:07
  Speaker 3: I reckon the warehouse is the one I reckon. That's
• 28:09
  Speaker 3: as plain as your noses on your face. Of the
• 28:12
  Speaker 3: warehouse could do something. They've got the sights all over
• 28:14
  Speaker 3: the country. They're not doing that well in their present form.
• 28:17
  Speaker 3: So put it in a super much small supermarket in
• 28:19
  Speaker 3: each one of those. I don't know your thoughts on it.
• 28:21
  Speaker 2: I've got a great footprint for sure.
• 28:23
  Speaker 4: Yeah. Yeah, and I think they've started.
• 28:25
  Speaker 3: They tried to, Yeah, they've tried. They turned down Steven
• 28:28
  Speaker 3: Tindall's idea. That was his idea, right, they turned it down.
• 28:30
  Speaker 3: Their shoulders turned it down. So okay, Nikola, I'm going
• 28:33
  Speaker 3: to start with you someone very special you haven't seen
• 28:37
  Speaker 3: for a long time. Old school friend that hasn't been
• 28:39
  Speaker 3: back to Wellington for ten or twelve years, been living
• 28:41
  Speaker 3: in Europe arrives at eleven o'clock on a Wednesday. You're
• 28:44
  Speaker 3: picking her up. She's coming all herme up. You're going
• 28:46
  Speaker 3: to take them out, You're going to show them. They're
• 28:48
  Speaker 3: going to stay at your house. What are you going
• 28:49
  Speaker 3: to do?
• 28:50
  Speaker 4: I think I'd be headed to the mar Puya Walkway.
• 28:53
  Speaker 4: There's a beautiful walkway that kind of goes from one
• 28:56
  Speaker 4: side of my poor to the other. Views from there
• 28:58
  Speaker 4: are spectacular. You can see all the way from the
• 29:00
  Speaker 4: airport right through to start of Lower Hut and on
• 29:05
  Speaker 4: a good day you just can't beat it. Some beats
• 29:07
  Speaker 4: down there. It's just it's really a bit.
• 29:09
  Speaker 3: Jet leg they've been they've been coming from Europe. They're
• 29:11
  Speaker 3: a bit tired. You really got to take them on
• 29:12
  Speaker 3: that long of What else are you gonna do with it?
• 29:14
  Speaker 4: Probably a nice cafe and then would probably end up
• 29:17
  Speaker 4: somewhere either Charlie Nobles or Noble Rot for dinner.
• 29:20
  Speaker 3: Wow, that would be very nice, Thank you. That would
• 29:23
  Speaker 3: be a very nice experience from them. Okay, Tim, what
• 29:25
  Speaker 3: are you going to do?
• 29:26
  Speaker 2: I'm probably not quite as fit as Nerd, so I'm
• 29:27
  Speaker 2: not going for a walk. Well, I probably do. Most
• 29:31
  Speaker 2: most socialized would be down the little hinge aheading gym,
• 29:34
  Speaker 2: and Mirma would be Double Vision's little brew house. Yep,
• 29:36
  Speaker 2: I tucked away next to the workshop. Yes, you have
• 29:38
  Speaker 2: a few pints off. I've overseas the workshops down the road.
• 29:41
  Speaker 2: So it's quite a nice combination.
• 29:43
  Speaker 3: Very nice combination. What else would you do? And that
• 29:45
  Speaker 3: you get you stay there and get mothered and go
• 29:47
  Speaker 3: home after that?
• 29:48
  Speaker 2: Well I don't know, hear when I start there, I
• 29:49
  Speaker 2: don't often finish.
• 29:52
  Speaker 3: That would think. Then you look like a brewer. For
• 29:54
  Speaker 3: those of who can't see, you'll see a photo because
• 29:57
  Speaker 3: he can be fat. He does look like a brewer,
• 30:01
  Speaker 3: doesn't he And no wonder you want to go to
• 30:03
  Speaker 3: Double Vision? You look like you've probably owned the bloody place,
• 30:05
  Speaker 3: you know. But anyway, Karen, what are you doing after
• 30:07
  Speaker 3: you've been the Double Vision?
• 30:08
  Speaker 2: Well so yeah, other hidden gyms and well you actually
• 30:11
  Speaker 2: love as more more of a fitness one, but like
• 30:13
  Speaker 2: thorn them pools a bit of a hidden gym.
• 30:14
  Speaker 3: So that's really cold.
• 30:16
  Speaker 2: Nah, I hated used to worked there at UNI and
• 30:18
  Speaker 2: never heard of it. And it's actually like the most
• 30:20
  Speaker 2: beautiful Paul really quiet, So probably some of the reactor's
• 30:24
  Speaker 2: anger I'm talking about it, but it's a yeah, that's
• 30:27
  Speaker 2: a great gym, right.
• 30:28
  Speaker 3: One piece of advice from both of you, Come on,
• 30:31
  Speaker 3: young entrepreneurs are listening to the show. One sentence, one
• 30:34
  Speaker 3: piece of advice, starting with.
• 30:35
  Speaker 4: You, Nick, Gosh, you put me on the spot. Probably
• 30:39
  Speaker 4: if it's to be, it's up to me. Just go hard,
• 30:42
  Speaker 4: do it whatever you're thinking about. Just actually make an
• 30:45
  Speaker 4: action you get I.
• 30:47
  Speaker 2: Was gonna say, just go and do it like it.
• 30:49
  Speaker 2: Just don't overthink it. Just give it a crack and
• 30:51
  Speaker 2: see where your land.
• 30:52
  Speaker 3: Do you really want to take risks in these days?
• 30:56
  Speaker 2: Personally?
• 30:57
  Speaker 4: Yeah, you've got to otherwise you'll stay still.
• 31:01
  Speaker 3: Great, Thank you both so much. Yeah. I always say
• 31:04
  Speaker 3: Nike got it wrong when they said just do it.
• 31:06
  Speaker 3: They've forgot another word now. Because there's no putting office here.
• 31:11
  Speaker 3: People people come to me all the time and say, oh,
• 31:13
  Speaker 3: I'm going to go into business, I'm going.
• 31:14
  Speaker 4: To do this.
• 31:14
  Speaker 3: I just need to wait for that. There's never that
• 31:16
  Speaker 3: wait for that day.
• 31:17
  Speaker 2: No mate, And everyone always has that. I had that
• 31:19
  Speaker 2: idea three years ago. It's like, we'll cranky, mate, you
• 31:22
  Speaker 2: should go and done it.
• 31:24
  Speaker 3: Do it now and take the risk. Who gives it
• 31:26
  Speaker 3: damn you go, bus to Go bust.
• 31:28
  Speaker 2: Totally absolutely there you go.
• 31:30
  Speaker 3: Thank you both very very much. Tim Robinson and Nicola
• 31:33
  Speaker 3: Ralph enjoyed the Business panel very much.
• 31:36
  Speaker 1: For more from News Talks B, listen live on air
• 31:39
  Speaker 1: or online, and keep our shows with you wherever you
• 31:42
  Speaker 1: go with our podcast on iHeartRadio