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27 | Postage And Packaging
Postage and packaging is one of those funny issues that you don’t really have to grapple with until you have to do it yourself - but as a creative product business, receiving an item is probably the first experience a customer will have with you and your products, so ensuring that the delivery experience is good, and that you make a good first impression, is almost as important as the product itself.
In episode 27 of The Resilient Retail Game Plan, I want to break down the nuts and bolts of P&P so that you can streamline the process of getting your items out to your customers and avoid the…
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