Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Michael Kempe on How AI Is Reinventing the Professional Services Business Model
AI may make professional services faster, but Grant Thornton Advisors CIO Mike Kempe believes the bigger opportunity is to rethink what clients are actually buying.
In this episode of Technovation, Kempe joins Peter High to discuss how Grant Thornton is using AI to reimagine professional services from the ground up. He explains why simply automating individual steps leaves much of AI’s potential untapped, how the firm keeps human judgment at the center of AI-enabled work, and why trust and governance remain essential as adoption scales. Kempe also explores a larger shift in the industry: away…
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