Latest / Becker’s Healthcare Podcast / Global Health Leadership, Innovation, and Lessons from Davos
Transcript
- 0:01This is where health care leadership comes together.
- 0:04Becker's sixteenth annual meeting brings more than 3,500
- 0:07hospital and health system executives and nearly 800
- 0:10speakers to Chicago, April 13 through the sixteenth.
- 0:14This year's event includes keynote conversations with Dallas
- 0:17Cowboys legend Troy Aikman and former president George
- 0:20w Bush. For the agenda and event details,
- 0:22visit beckershospitalreview.com
- 0:25and click on the events tab in the
- 0:26upper right. We're looking forward to hosting you
- 0:29in Chicago.
- 0:31This is Scott Becker with the Becker's Health
- 0:34Care podcast.
- 0:36We're thrilled today to visit with a remarkable
- 0:38leader. We're visiting today with doctor Choi Pena.
- 0:42And doctor Pena is both the VP of
- 0:44global health at Northwell Health. He starts to
- 0:46lead that direction.
- 0:48He's also somebody with multiple degrees. He's an
- 0:51emergency physician by background.
- 0:53He's been at Davos, the World Economic Forum
- 0:56last couple years, and we'll talk about that
- 0:57a little bit. He's also met the queen
- 0:59of Belgium, and we're gonna talk about that.
- 1:02Eric, thank you so much for joining us.
- 1:04Can you take a moment to introduce yourself
- 1:05and tell us a bit about your career?
- 1:08Yes. My name is Eric Choi Pena. I'm
- 1:10a practicing emergency physician
- 1:12and the founding director and VP of global
- 1:15health at Northwell Health in New York.
- 1:17Fantastic. So doctor Choi Pena, thank you so
- 1:20much for joining us.
- 1:21Talk about the role. We're gonna go back
- 1:23in a second and talk about your career
- 1:26and and how you ended up as the
- 1:27vice president of global health at Northwell Health.
- 1:29But but tell us a little bit about
- 1:31what does the role of vice president of
- 1:33global health?
- 1:34What does that look like, and and and
- 1:36and what are the core priorities or core
- 1:38focus in global health?
- 1:40Thanks for having me. It's it's really great
- 1:42to be here.
- 1:43The the role of vice president of global
- 1:45health, I'm actually the first person with that
- 1:47title in the health system, and it's it's
- 1:49not a very
- 1:50common,
- 1:52title on on the health system side of
- 1:53the street, at least. And the academic medical
- 1:55center is often on the medical school side.
- 1:57You will see some sort of lead for
- 1:59global health. But, you know, we really created
- 2:02the the Center for Global Health at Northwell
- 2:05as a way of focusing and managing a
- 2:07lot of the
- 2:09great work that gets done internationally by a
- 2:11lot of our team members. We had noticed
- 2:13that a lot of this work was really
- 2:15being provided in kind,
- 2:18often as passion projects of some of our
- 2:20faculty, some of our nurses,
- 2:22certainly residents, students, fellows are all interested in
- 2:24this as well. But we really wanted to
- 2:26have it be kind of more relationship focused
- 2:30in countries that were
- 2:32kind of locally relevant to the health system.
- 2:34And that allowed us to really be good
- 2:36partners to those countries and to help them
- 2:39along in their healthcare journey and strengthening their
- 2:42own health systems. So it really, if you
- 2:43can imagine taking like a medical mission program
- 2:46and turning it into a development program, something
- 2:49that actually did some health system strengthening work
- 2:52in addition to kind of providing that feel
- 2:53good feeling of being able to volunteer,
- 2:56that's really kind of the genesis of the
- 2:57center for global health at Northwell. I mean,
- 2:59I mean, so overall,
- 3:01really amazing what you're doing.
- 3:03And I think if I saw online correctly
- 3:05that you were just at the World Economic
- 3:07Forum in Davos. Is that correct?
- 3:10Yes. Yeah. I had the fortune actually of
- 3:12being named the, corporate social innovator
- 3:15of the year last year, at the world
- 3:17economic forum by the Schwab Foundation, which is
- 3:20a sister foundation
- 3:21under the world economic forum,
- 3:23umbrella. It was actually founded by Klaus and
- 3:26Hilda Schwab, the, the, the co founders of
- 3:28the world economic forum.
- 3:30So this year, I was invited back to
- 3:32speak,
- 3:33on some of our our work both as
- 3:35a, you know, Northwell wide as a health
- 3:37system, but also in kind of our global
- 3:39our global footprint as well.
- 3:41I mean, that must be a remarkable
- 3:43experience. I mean, growing up, did you ever
- 3:45think that you'd be doing that being a
- 3:47a speaker at Davos?
- 3:49No. No. No. Definitely not. No. It's still
- 3:51very surreal. I have some pinch me moments.
- 3:54No. I I mean, I got into I
- 3:56got into medicine, you know, with,
- 3:58really thinking that I was gonna be an
- 4:00HIV doc and that I was gonna be,
- 4:02working kind of global public health on an
- 4:04individual basis. I didn't really
- 4:07envision
- 4:08kind of the system level kind of population
- 4:11based role that I have now. And I
- 4:13think I I kind of grew into it,
- 4:15as my as my career develops. But, certainly,
- 4:17it's it's very humbling.
- 4:19Get to be in the room with people
- 4:21that I I view as are a lot
- 4:23smarter than me that are decision makers and
- 4:25and kind of making
- 4:27decisions either behalf on very, very large companies
- 4:30or, or governments. And so it's been a
- 4:32really privileged kind of experience for me.
- 4:34That's a remarkable thing. And and talk about
- 4:37a little bit about you you've you're a
- 4:39doctor. You're an emergency medicine physician.
- 4:43Do you still practice emergency medicine at all,
- 4:45or are you completely on the administrative side
- 4:47today?
- 4:48No. I'm I'm actually still practicing. So I,
- 4:51I like to think that I practice once
- 4:53a week. Every Friday is usually usually my
- 4:55clinical day.
- 4:56It tends to be twice a month. We
- 4:58know when once every other Friday, I'll get
- 5:00the opportunity to be in the emergency department.
- 5:02It's one of my favorite parts of the
- 5:03week, though, to be honest with you. I
- 5:05I really do love practicing still. And I
- 5:07think,
- 5:08as a physician leader, it's as much as
- 5:10you can, it's important to stay kind of
- 5:13close to that. I mean, obviously, there are
- 5:14roles where you just you don't have the
- 5:16ability to do that. But emergency medicine happens
- 5:18to be the kind of medicine that you
- 5:20can practice where, you know, I don't have
- 5:21to maintain a patient panel or or or
- 5:24relationships. It's it's shift work. So I'm able
- 5:26to I'm able to pop in and and
- 5:28and do some work. And it's it's enough
- 5:30time where I still think I'm keeping up
- 5:32my skills too. So it's I don't feel
- 5:34you know, just when I feel like I'm
- 5:35starting to get rusty, I have another shift,
- 5:37and that's a kind of a good thing.
- 5:39I I I'm gonna do this, and and
- 5:41I you can't if you're
- 5:43I don't know if your parents are still
- 5:44alive or not, but if they're alive, they
- 5:47can't blush as I read this. Okay? So
- 5:49you have to bear with me. Okay? Right.
- 5:51Eric, the the
- 5:52NYU
- 5:53bachelor of arts, BA in Spanish American literature
- 5:56and biology,
- 5:58University of Pennsylvania,
- 5:59doctor of medicine,
- 6:01medicine and global health,
- 6:03Columbia University,
- 6:05masters of public health,
- 6:07and then Hofstra University,
- 6:09more recently,
- 6:11master in business master of business administration.
- 6:13So
- 6:15I know if I was your mother and
- 6:16I'm not, I would be, of course, blushing
- 6:18and so proud of you.
- 6:20Talk for a second about the commitment to
- 6:22lifelong education and learning
- 6:25and where that came from.
- 6:27Yeah. I mean, I I was, I'm the
- 6:29first doctor in my family,
- 6:31but education has always been
- 6:33really paramount. My mother is actually,
- 6:36a PhD
- 6:37in nursing science and and does research and
- 6:40is actually the associate dean for the University
- 6:42of Rhode Island
- 6:43School of Nursing. So I think that's probably
- 6:45where I get my my love for for
- 6:47education. My mother
- 6:49used to joke that if she could be
- 6:50in in school,
- 6:52you know, for her entire life as a
- 6:54student, she would. And she's found a way
- 6:56to be in school, maybe not as a
- 6:57student, but her entire life. So I think
- 6:59she she lived to that. So education's always
- 7:02been very important. And then I think, you
- 7:04know, one thing kind of led
- 7:05to another. You know, I I, obviously, you
- 7:08know, bachelor's in medical school were pretty straightforward,
- 7:11traditional
- 7:12pathways. And then, you know, I I decided
- 7:13to get really involved in global health, and
- 7:15there was a fellowship opportunity
- 7:17that's really not a clinical fellowship, but it
- 7:19was global emergency medicine. And it and it
- 7:22Columbia had one, and it came with the
- 7:23Miles per hour. And the Miles per hour
- 7:25really, I think,
- 7:26tried to give you the bird's eye view
- 7:28of
- 7:29of of global health practice. And I was
- 7:31really impressed by,
- 7:34not just the formal instruction, but the, you
- 7:36know, the interactions with colleagues. And I think
- 7:39that's similar similar to similar story with the
- 7:41MBA. You know, I was in a physician
- 7:43leadership program at Northwell, and,
- 7:46a bunch of the physician leaders,
- 7:49decided to go back and get their MBAs.
- 7:50And they felt like it would be a
- 7:52value add to their their executive leadership as
- 7:54as physician leaders. And and so I was
- 7:56kind of caught up in that and and
- 7:58decided to do that as well. And and
- 8:00I do think that, you know, each each
- 8:02moment
- 8:03has provided a little bit different perspective than
- 8:05I otherwise would have had.
- 8:08And I think it's it's made me into
- 8:10a better leader. And I think the the
- 8:13we're you know, your my view is even
- 8:15outside of formal education, I'm constantly trying to
- 8:18learn
- 8:19new new ways of doing things, new ways
- 8:21of of thinking about things. Because I think
- 8:23if we get stuck in, well, this is
- 8:26what I do,
- 8:27then you're not really on the edge of
- 8:28innovation or on the edge of change. And
- 8:30and I feel like, you know, I've gotten
- 8:32from the corporate leadership at Northwell, this feeling
- 8:35that, you know, you you've gotta kinda be
- 8:37pushing the envelope. If you're standing still, you're
- 8:40you're you're probably
- 8:42gonna be overtaken. And I think that's kind
- 8:44of the general feeling is that we have
- 8:46this drive for innovation and learning, and and
- 8:48the it comes with the permission
- 8:51to fail.
- 8:52I think that's a really important part of
- 8:54it is that you can't really be innovative
- 8:56without having kind of that permission to try
- 8:58something and, you know, not get it right
- 9:00the first time you do it.
- 9:02No. It's really a remarkable career.
- 9:04Talk for a second, doctor
- 9:06Troy Pena, about
- 9:07what are you most excited about and focused
- 9:09on this year?
- 9:11Yeah. I'm I'm really excited. We we have
- 9:13a c suite change at Northwell that's,
- 9:16been pretty pretty dramatic. We have a new
- 9:18chief operating officer, new chief executive officer.
- 9:20I'm really excited in the direction that they're
- 9:23taking the health system,
- 9:25and I, I'm excited that to have kind
- 9:29of our global programs,
- 9:31continue to be a value add to that
- 9:33direction. And I think, you know, everything about
- 9:36both the domestic and global practice of health
- 9:38care is is fundamentally changing. I think there's
- 9:42technological
- 9:43disruptors. There are obviously financial disruptors.
- 9:46And I think, you know, this the new
- 9:48leadership team is, you know, trying to
- 9:51develop the health system of the
- 9:54of of the, you know, the late twenty
- 9:56twenties and and have that be an adaptive
- 9:58and and vibrant system. And I I think
- 10:01that global has an important role to play
- 10:03in that. And I think that we,
- 10:05we help ground a lot of the teams
- 10:07back into the mission
- 10:08of of health care. And I think, you
- 10:10know, it's it's it's just exciting
- 10:12to see the evolution of it as we
- 10:15go through a pretty pretty seismic leadership change.
- 10:19No. Simply remarkable. And and and, of course,
- 10:22Mike Dowling was a legendary leader for a
- 10:24very long time there, and the system has
- 10:26just flourished so much over the last couple
- 10:29decades. Really remarkable.
- 10:32Eric, you've had this great career. I mean,
- 10:34literally, the first in your family to go
- 10:36to medical school.
- 10:37Talk for a second about,
- 10:39you know, what advice would you give to
- 10:41emerging leaders? I I mean, I I love
- 10:44it. I joke about your mom blushing, but
- 10:46I I love the concept of constantly going
- 10:49back to improve oneself and learning. What advice
- 10:52would you give to emerging leaders?
- 10:54Yeah. I mean, it's I think it's the
- 10:56same thing I give to residents,
- 10:57when when I work with trainee doctors,
- 11:00which I guess, you know, in in their
- 11:01own way are all emerging leaders as well
- 11:03as as they're becoming attending physicians. But, you
- 11:05know, I I try to learn something every
- 11:07day. And you don't have to read a
- 11:09treatise. You don't have to, you know, spend
- 11:11hours studying. But I think that every day,
- 11:14try to pick something that you thought was
- 11:16interesting that you didn't know about and and
- 11:18read a little bit about it, and it
- 11:19can be five minutes of reading.
- 11:21And I think, that will serve you very
- 11:24well
- 11:24in terms of lifelong learning. I don't remember
- 11:27anything that I did
- 11:28in terms of when I had to cram
- 11:30or study for tests. I really don't. The
- 11:32things that I really that have really cemented
- 11:34as core memories
- 11:35are the experiential learning kind of buttressed with
- 11:39the book learning to to satisfy a curiosity
- 11:42that that was occurring. That really to me
- 11:45is the foundation for
- 11:47being a great doctor and great leadership is
- 11:49is that, kind of very, very methodical but
- 11:53bite sized
- 11:55kind of
- 11:56interrogations
- 11:57of new aspects of life. You know, I'm
- 11:59a big podcast person. I know we're we're
- 12:01recording for a podcast, but, you know, just
- 12:04having the opportunity to think about something in
- 12:06a different way,
- 12:07I I think really,
- 12:09builds strong confident leaders. And
- 12:12it also makes you comfortable in saying, I
- 12:14don't know. You know, I think that part
- 12:16of the thing that we're all plagued with
- 12:18as emerging leaders is is imposter syndrome and
- 12:21feeling like, you know, we're not kind of
- 12:23cut out for the role that we've been
- 12:24given.
- 12:26And I think that the more that we're
- 12:29kind of acknowledging kind of all the different
- 12:31aspects of life that we, you know, we're
- 12:32not familiar with. I think the more comfortable
- 12:34you get with, oh, I don't know that.
- 12:37I think the better you are in kind
- 12:39of in in your role because being comfortable
- 12:42with saying, you know, I don't know that
- 12:43the answer to that question, but I'm gonna
- 12:44we're gonna figure it out, I think,
- 12:49allows you to be a little bit more
- 12:50agile because you're less worried about whether people
- 12:52are gonna find out whether you know something
- 12:54or not. And I think that's, you know,
- 12:56overcoming that early imposter syndrome is a really,
- 13:00I think, important
- 13:01part of leadership development.
- 13:04Walk for a second more about imposter syndrome.
- 13:07It it it was a term I first
- 13:08heard probably five, seven years ago. And I
- 13:11think quite frankly, in interviewing somebody,
- 13:13it was actually someone who preaches about
- 13:16women's leadership.
- 13:18Now the reality of imposter syndrome is
- 13:22whether short, tall,
- 13:24black, white,
- 13:26whatever one is, woman, male,
- 13:29most of us, except for that one percent
- 13:31of the of the population that just is
- 13:32crazily confident for whatever reason, the rest of
- 13:35us, periodically, have that imposter syndrome.
- 13:39And talk about that for a second about
- 13:41you know, define it for people,
- 13:44maybe talk about an example of when you've
- 13:46worked through the feeling of imposter syndrome because
- 13:49all of us have.
- 13:50I I think most of us have. But
- 13:52but talk about that for a moment more.
- 13:53I think it's just so interesting because I
- 13:55think I think it's there's this the reality
- 13:57is most all of us suffer from it
- 13:59periodically. It's not just this type of person
- 14:01or that person or that type of person,
- 14:03but all of us.
- 14:04And take a moment on it if you
- 14:05don't mind.
- 14:06Yeah. I I think, I think the definition
- 14:09of imposter syndrome, if I had to define
- 14:11it pretty broadly, is
- 14:14is anything from the complex
- 14:16thought around
- 14:17this feeling or just the inkling,
- 14:20maybe I don't belong in this room.
- 14:22I think that at the at the at
- 14:24the core level, it's kind of this feeling
- 14:26that, like, I was somebody made a mistake.
- 14:29Like, I don't belong here. I shouldn't be
- 14:31here representing whatever I'm supposed to be representing,
- 14:33and,
- 14:35and I don't have the skill or qualification
- 14:37to to currently do either the short term
- 14:40task or the long term role that I've
- 14:42been placed in. And that's you know, I
- 14:44think the reason why we call it imposter
- 14:45syndrome is because oftentimes,
- 14:47we are a lot less able to discern
- 14:50that for ourselves. We're a little bit more
- 14:52critical. Now there obviously are people that get
- 14:54put in in over in roles over their
- 14:56head, and I'm not I'm not talking about
- 14:58kind of those situations. I I'm really talking
- 15:00about a a situation where an objective third
- 15:02party would look at whatever credentials you have
- 15:04and say, yeah. You I mean, this is
- 15:05a role that you,
- 15:08you are cut out for. And I think
- 15:10that, you know, most in most selection processes
- 15:12in health care when we when we put
- 15:14people in leadership positions, there's often almost an
- 15:17over vetting of people for roles. So it's
- 15:19very infrequently that the the the feeling that
- 15:22you have that you don't belong in the
- 15:23room is actually true.
- 15:25You've probably gone through either, you know, a
- 15:27national search or a committee or at least
- 15:30your peers have decided that you belong in
- 15:32that role. And so it's the feeling of
- 15:34not being in that role despite kind of
- 15:36third party assurances that you're you're in the
- 15:38role. And it often will lead people to
- 15:41either,
- 15:42not speak up and not participate in in
- 15:44things where there are multiple leaders kind of
- 15:46joining on a team to try and solve
- 15:48something or just a feeling of of under
- 15:51confidence that causes you to be more guarded
- 15:54in your leadership style. And that can actually
- 15:56come off as even being, you know, overly
- 15:59bossy. You know, a lot of times people
- 16:01who don't have
- 16:03confidence in their role because they have impostor
- 16:05syndrome will will often not allow a lot
- 16:07of discussion
- 16:09with their subordinates,
- 16:10or direct reports as to kind of options
- 16:13because they don't wanna appear like they're not
- 16:15in control of,
- 16:17of the decision making process. When really the,
- 16:20you know, the the opposite is couldn't is
- 16:22is really kind of the truth there where
- 16:24the the more confident you are in your
- 16:26leadership role, the more you are likely to
- 16:28foster,
- 16:29various different,
- 16:31opinions because you're confident in your ability to
- 16:33hear those opinions, hear the analysis, and then
- 16:35make the decision for the team if that's
- 16:37if that's the role that you're in. So
- 16:39I think,
- 16:40I think that to me
- 16:42I I know I think almost everyone, like
- 16:44you said, 99% except for that 1% do
- 16:46feel this.
- 16:47I think how we how we are socialized
- 16:50to deal with it does vary
- 16:52dramatically based on your upbringing
- 16:55and your,
- 16:56your kind of your phenotype. I think that
- 16:58does we are socialized in different ways how
- 17:01we respond to imposter syndrome. But I think
- 17:03it's a pretty human trait to to have
- 17:06it.
- 17:07I I love that take on it. I
- 17:08couldn't agree more. Fascinating.
- 17:10Eric, what else would you like to share
- 17:12with the audience today? I'd I'd love to
- 17:13hear
- 17:14thirty seconds more, a minute more about the
- 17:17experience of being at Davos. That's something very
- 17:19few people in the world ever get to
- 17:21do.
- 17:22I know I've never got to do it.
- 17:24Talk about that for a moment. What is
- 17:26that like?
- 17:27Yeah. I mean, it's, I mean, it's it's
- 17:29funny because it it,
- 17:31I think that when you think of Davos,
- 17:33you think of, like, billionaires,
- 17:35private jets, and parties.
- 17:38And and certainly, there are the share of
- 17:40those things.
- 17:42What I was most impressed by
- 17:44was the fact that whether you're running,
- 17:47you know, one of the top companies in
- 17:49the world or running a country,
- 17:51the humility with which you enter some of
- 17:54those spaces and rooms. Like, I was having
- 17:56roundtables
- 17:58with, you know, the CEO
- 18:00of Moderna
- 18:01and,
- 18:02you know, the queen of the Belgians. Right?
- 18:05And we were talking about health care. And,
- 18:08you know,
- 18:09they're,
- 18:10you've almost gotta remind yourself,
- 18:12you know, they're just people.
- 18:14And and they're people that often are coming
- 18:17into these rooms with a genuine desire
- 18:19to,
- 18:20improve the state of the world. And I
- 18:22think that
- 18:23some of the discussions
- 18:25and potential
- 18:26I always get excited by Davos because
- 18:29the the amount
- 18:31of work that you can get done in
- 18:33four days, because really, the conference is basically
- 18:35Monday to Thursday. And so the amount of
- 18:38work and the amount of meetings and the
- 18:40amount of synergies that can happen in those
- 18:42four days
- 18:43is just tremendous.
- 18:45And the level of discussion, because you're not
- 18:48allowed to send a surrogate to the World
- 18:50Economic Forum. You have to go in person.
- 18:53You can't send a delegate. So if the
- 18:54president can't come, like the, you know, the
- 18:56minister of foreign affairs doesn't get to be
- 18:58the delegate.
- 18:59It's the decision makers are in the room.
- 19:01And so it's it it catalyzes action
- 19:04in a way that you don't see often
- 19:06because a lot of times, you know, almost
- 19:08a defensive strategy to making decisions
- 19:10is sending, you know, that second in command.
- 19:12And then they you know, anything that gets
- 19:14negotiated, you have to say, well, let me
- 19:16go check with. I gotta go back and
- 19:17check with my boss,
- 19:19back in my country. And and that
- 19:21you kinda shorts it was intentional to short
- 19:23circuit
- 19:24that ability to make sure that, you know,
- 19:27action was was happening in this meeting, which
- 19:29is why I think we see a lot
- 19:31of big announcements happen in Davos, a lot
- 19:33of initiatives. It's because the principals are in
- 19:36the room,
- 19:37and they're they're meeting. And it to me,
- 19:39I'm not the principal of Northwell Health. I'm
- 19:42I was there as an awardee of the
- 19:43Schwab Foundation. So it's interesting because I'm I'm
- 19:46kind of an observer.
- 19:47And, and, you know, speaking of imposter syndrome,
- 19:50I I definitely had a little bit of
- 19:51imposter syndrome when I was there in 2025
- 19:54until you realize that, you know, you you
- 19:56you have expertise. And what they're what they're
- 19:58asking you for is not necessarily the decision
- 20:01of Northwell Health on a matter, but really
- 20:03your expertise as a social innovator who's created
- 20:06this thing inside of a corporation,
- 20:09you know, this this Center for Global Health
- 20:10or whatever the innovation was. I think it
- 20:13it it really
- 20:14allows you to be at the table as
- 20:16a subject matter expert and meet with decision
- 20:18makers and help them make decisions about how
- 20:202026
- 20:21is gonna go. And so to me, it
- 20:22was a tremendous privilege. Like I said, I
- 20:24had to pinch myself both years several times.
- 20:27But certainly,
- 20:29amazing to be sitting in the room with,
- 20:31you know, the royal family of Belgium or,
- 20:33you know, CEOs of major corporations or heads
- 20:36of state and and help them make decisions.
- 20:40Now now I will tell you, Eric,
- 20:43nobody cares about the major heads of corporations.
- 20:45Nobody cares about the heads of state. What
- 20:48we do care about is the queen of
- 20:50Belgium. What is the queen of Belgium like?
- 20:53So her her majesty, Matilda,
- 20:56and it's funny because I first met her
- 20:58in 2025,
- 20:59and I it's I was on the conference
- 21:01app. You know, we all have Becker's has
- 21:02a conference app, and you'll get you'll get,
- 21:04like, you'll get, you know,
- 21:06requests for, like, meetings. You know, there'll be
- 21:08a meeting request. They call them bilaterals at
- 21:10the World Economic Forum. And I got this
- 21:12bilateral meeting request from
- 21:14Matilda,
- 21:15and I was like, I think that's her
- 21:17majesty. And I had to, like, you know,
- 21:19Google it, but, you know, she, she's on
- 21:21the board of the Schwab Foundation. She's incredibly
- 21:24invested in health care and education topics,
- 21:26and she really just wanted to meet to
- 21:28hear about the innovation straight from
- 21:31the, you know, the the the horse's mouth,
- 21:33if you will. And and, and kind of
- 21:36talk a little bit more about innovation around
- 21:38health care delivery.
- 21:40You know, she's she's incredibly passionate about
- 21:43last mile delivery in health care in
- 21:46in in rural and low income settings
- 21:48and wanted to hear about what we were
- 21:50doing in Guyana
- 21:51and some of the work we were doing
- 21:52in Ukraine.
- 21:54And and, it was it was amazing because,
- 21:56you know, you expect that when someone from
- 21:59a, you know, a queen of a country
- 22:02reaches out to you and wants to talk
- 22:03to you, you assume that they're gonna have
- 22:05a lot to say.
- 22:07And she really was she was very,
- 22:09inquisitive
- 22:10and and really gave the floor to me
- 22:13and a couple of other Schwab awardees that
- 22:15met with her,
- 22:17about,
- 22:18you know, what what we were doing and
- 22:20and and listened very intently, had a her
- 22:23assistant next door taking notes. And,
- 22:25I was again, it was one of those,
- 22:27oh, they're they're they're real people. They're real
- 22:30people, and they're they're thinking about how they
- 22:33can integrate some of the things that they're
- 22:34learning into their practice,
- 22:36whether it's, you know, as a as a
- 22:38royal member of the royal family or
- 22:40as a physician leader. It's all we're all
- 22:42doing kind of the same things with just
- 22:44different. We're in different
- 22:46circles, I guess. But certainly, it was very
- 22:49humbling, but also very,
- 22:51I think,
- 22:53I think it was very important to to
- 22:55see and realize that, you know,
- 22:57everyone's just trying to make informed decisions and
- 23:00learn as much as they can to be
- 23:02better leaders.
- 23:04You know, I am, Eric. I'm looking online,
- 23:06and from what I could tell, the queen
- 23:08of Belgium is five foot nine inches tall.
- 23:11So I would feel very short with the
- 23:13queen of Belgium. But what an amazing experience
- 23:15in all reality. What a great, great experience.
- 23:18Just fascinating. Right? No. I mean, it was
- 23:20amazing. Yeah. And she is she is very
- 23:21tall. I'm a little taller than her, and
- 23:23I I when I took the photo, though,
- 23:24I made sure I was standing kind of,
- 23:26in the group. I was at the end
- 23:27of the group, so it wasn't like a
- 23:29direct comparison because she was wearing heels.
- 23:31But, yeah. I mean, she's she's, she's
- 23:34she's, very formidable
- 23:36in person,
- 23:37but but super sweet, super nice, made you
- 23:39feel immediately at home, and,
- 23:42you know, got to have a really closed
- 23:44door, you know,
- 23:45meeting. That's another thing. A lot of the
- 23:47meetings are under Chatham House rules. So, you
- 23:49know, there's no press and it's closed door,
- 23:51and and you can kind of speak your
- 23:53mind about a lot of the a lot
- 23:54of the things that are that are going
- 23:56on, you know, problems in health care delivery,
- 23:59global health, and and be candid. And that
- 24:03that combined with the fact that you can't
- 24:04send a delegate, I think, is the magic
- 24:06of Davos. That's why they call it the
- 24:07magic mountain.
- 24:09That is truly remarkable. Congratulations
- 24:12on all that you've accomplished and what you're
- 24:14doing. Just remarkable.
- 24:16Eric, doctor Troy Pena Pena, thank you so
- 24:19much for joining us today on the Becker's
- 24:21Health Care podcast.
- 24:22I know I kept you longer than expected,
- 24:24but so interesting. So thank you for taking
- 24:26the time. It was my pleasure. Thank you.