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If We Had to Start Over: What We Did Then vs. What We’d Do Now
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We explore what experienced salon owners would do differently if they had to start over tomorrow with nothing but their skills and experience.
• Replacing paper appointment books and calculators with salon software that integrates with QuickBooks for better financial insights
• Shifting from desperate hiring to building teams based on cultural fit and shared vision
• Moving away from competitor-based pricing to strategic pricing based on demographics and value
• Understanding that discounting and free services don't build loyalty or respect
• Measuring marketing ROI instead…
The skinny
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