Latest / Negocios Locales / #174 Por qué no aparecen todas tus ubicaciones en el local pack ante búsquedas de marca y cómo solucionarlo
Transcript
- 0:00Local business. Episode one hundred and seventy- four. Very good morning and
- 0:16welcome one more week to local businesses Today, two May, two thousand twenty
- 0:22- four. This podcast is a weekly space where we look for local businesses
- 0:26to get more customers and more business thanks to the improvement of your positioning and
- 0:32visibility on the Internet. For those of you who don' t know me.
- 0:42My name is Laura Alfonso I am a toilet consultant specializing in business with
- 0:48physical establishments, i e the local seo, and I welcome you to this
- 0:51program. A space where every week we talk about your Google file Viusnes Rafael,
- 0:56your website of intentions, search, the user, reviews, digital analytics,
- 1:00artificial intelligence laces, with the sole objective of making your local business more
- 1:03visible on the Internet thanks to the improvement of your search engine positioning. You
- 1:19can subscribe to the local business podcast on your regular podcast player or from my
- 1:23website, Laura Alfonso com where you will also find all the notes of this
- 1:30episode and in addition, you have the possibility to subscribe to the local business
- 1:34news letter that come out every week, or at least try to leave every
- 1:38week, because I have been a paired peline for a few weeks and it
- 1:42is in this year letter. Where I tell you news of interest to your
- 1:45business. What doesn' t give me time to address in this episode and
- 1:49this week what we' re going to talk about, because you' ll
- 1:53see today I want to talk about a very interesting topic that occurs in those
- 1:57businesses that start to go well and decide to open new locations. What happens
- 2:00that in these new establishments, because they do not manage to position and appear
- 2:06in the local pack for brand searches and why this situation is given how to
- 2:10solve it. Well, that' s what we' re gonna talk about
- 2:15in today' s episode. But before we get into Harina, remember that
- 2:19Laura Alfonso, com you have the video course, get more customers positioning your
- 2:24local business and where, over several lessons and about six hours, I explain
- 2:29how you can improve the visibility of your local business and with that get more
- 2:34customers, because when I then next door, it gets more customers than you,
- 2:38without having your experience or a better product only means that it is doing
- 2:43something that you are overlooking and in this course I explain to you what,
- 2:46because we also analyze the competitors, and all this in a simple way,
- 2:51without technicalities and without needing to spend on expensive tools, because we do it
- 2:57all with very powerful tools and at zero cost, because it is not about
- 3:00making more and spending more money, but doing the best. So you already
- 3:06know in Laura Alfonso com Barracurros, you have this course getting more customer positioning
- 3:13your local business. And now we do, as I told you at the
- 3:28beginning of this episode. Today I want to address a topic that has to
- 3:30do with those businesses that, when they start to do well, decide to
- 3:36open new establishments and those new establishments in the title of the date, as
- 3:38it puts the business name normally followed by the location. And what happens that
- 3:44many times those businesses don' t appear in the local pack. When the
- 3:49user is doing a brand search. Let' s imagine to focus the shot
- 3:54that we have in a psychology center that' s called your mind. Well,
- 3:58if you' re looking for a psychology wave centre, your mind,
- 4:00it' s normal for you to skip the local pack with the different establishments,
- 4:08because sometimes, when we have businesses that aren' t well known,
- 4:14not all the establishments in that local pack, and why we can solve it.
- 4:17Well, that' s what we' re gonna talk about in this
- 4:20episode. Four years ago I told you about the differences between the different localpucks,
- 4:27because not all local packs are the same. We have the traditional local
- 4:30pack, we have the scrappack, we have the ABZPAC. Come on,
- 4:34we have different ways for Google to show off our business. And the ABC
- 4:40pack is the one that occurs when the user is looking for a particular brand,
- 4:46for example, Mid Sea and Kakarrefur bibs. Well, then, what
- 4:50happens that when the user is looking for Karra and Fur, what appears is
- 4:55a local pack where Google shows the different carrefour establishments that there are with the
- 5:00letters to b C. And in this case, that abcpack has only two
- 5:08options, to go to the web or how to get there. Show phone
- 5:12and schedule, but no user reviews or reviews are displayed because Google understands that
- 5:15we don' t care about that, as we want that establishment. In
- 5:20particular, it also does not show the category of the business and if it
- 5:26shows the options to buy, because at home I picked the understand, buy
- 5:30understand, but we can say that it is a quite simple local pack,
- 5:35very simplified of what is the traditional local pack. There is an exception where
- 5:39you can also produce this ABCPAC, and it is in generic services that Google
- 5:44understands that you don' t care about the brand or what users think,
- 5:47but what you' re interested in the product or service for a fast or
- 5:54even urgent transaction, as is the case with gas stations or pharmacies. In
- 5:57those cases, if you' re looking for a gas station, Google'
- 6:00s theme will show the closest gas stations to your location and will also be
- 6:06classified by letters A, B and C. However, this special case is
- 6:11not what interests me today. What I want is for us to focus on
- 6:15the ABC pack for businesses from various locations. And why, if you have
- 6:21multiple locations, they don' t all appear in the local pack when the
- 6:27user is doing brand search, that is, he' s looking for the
- 6:31concrete name of your business, so let' s go looking at it.
- 6:34However, many times it may not appear in the local pack, but your
- 6:40business does appear in the search filter called sites. What happens that how many
- 6:46people click very little, then all your businesses appear. There really isn'
- 6:53t going to help users go to that new establishment and therefore, at a
- 6:59business level it' s that you don' t even find out and if
- 7:02those establishments are too far away from each other, Google might not even show
- 7:09them in that site tab. So we don' t have to settle if
- 7:15we have several establishments and we want them to show up. And when I
- 7:18say several establishments, I mean from two, because what we have to do
- 7:21is work to make Google understand what all of them should show in the local
- 7:28pack and let' s see how we can get it. The factors that
- 7:40influence your business to appear in ABC PAC are three, which are precisely the
- 7:45key positioning factors that we talked about four years ago. I leave you a
- 7:53link in this episode and the truth is that that has kept you stable and
- 7:56has not changed. On the one hand, we have the proximide that refers
- 7:59to the distance between the wanted business and the user. In this case,
- 8:05if you have several businesses that are very far from each other, for example,
- 8:11in different cities, it is logical that Google will not show you we
- 8:16are all in front of local searches. So, if you' re in
- 8:20Madrid and you' re looking for a business, specifically, if that establishment
- 8:24is in Madrid but it' s also in Segovia, it' s normal
- 8:28that they only show you about Madrid. This is why proximity is also important
- 8:33when it comes to showing certain businesses at ABCPC. Here is an example,
- 8:39of course as it is, for example, Mamifit. MAMIFIT is a business
- 8:43that is made up of different moms who have been approved to a program by
- 8:48which they help other mothers who have given birth to recover after childbirth. Well,
- 8:56there are mamafits in different cities, in Murcia, in Marcelo, in
- 9:00Granada, in Madrid, but we also have in Italy, in Paris,
- 9:05etcetera. In the end, Google, when you' re looking for mamified
- 9:09The other day, what it did was show me a map with no zoom,
- 9:15where it showed me the different locations of Mamifit and also covered that map
- 9:20both Italy and France and Spain, and I could see the different pins of
- 9:24location. Today I am doing the same search and it turns out that only
- 9:30Mommy shows me the end of Madrid. And, on the one hand,
- 9:33it is logical, because we are facing a local search. So, if
- 9:37I' m doing a local search, it' s logical that Google only
- 9:43shows me the Madrid MABINIFITs. But in this case it is only showing me
- 9:46one establishment and it also shows me the no le spanel does not show me
- 9:52a bezpack, that is, that it is considering that there is only one
- 9:58MAMIFIT that I would be interested to hear the best is that there is only
- 10:03one date in Madrid for MAMIFIT. Since I don' t know anything about
- 10:05the sector, it can be, but in case there is more, the
- 10:09question is that Google isn' t showing it and is identifying that the MAMIFIT
- 10:15that interests me is this and why, because it can be by proximity,
- 10:20but also by one of the following two factors, the one of relevance and
- 10:24the one of prominence. And this is precisely where I want to focus and
- 10:26I want to avoid everything related to proximity, because it is something that we
- 10:31cannot attack at the seo level. Our establishment is where the user is,
- 10:37too, and we can' t change that. That' s why we
- 10:41' re going to focus on what relevance and prominence refers to. When we
- 10:46talk about relevance, we say that Google wants to make sure that what it
- 10:52shows you in the search results is as relevant as possible to the query of
- 10:56the potential client. That' s why many times business does appear when the
- 11:03user is incorporating, in addition to the brand, a relevant term that makes
- 11:07Google. Have no doubt what business to show? And we are going with
- 11:13an example of a sector that I know a lot and that is precisely where
- 11:18this case has occurred. This one, in this case we have a business
- 11:20and I put a name like that in code, but so that it is
- 11:26well understood that it is your mind Center of Psychology and Psychiatry, and it
- 11:30has two chips, where the other is called your mind, two points within
- 11:35Psychology and Psychiatry and incorporates the term childish. That is, we have two
- 11:39tokens, your mind Psychology and Psychiatry Center and your mind Child Psychology and Psychiatry
- 11:43Center. Well, this second card does not appear for searches of the type
- 11:50Psychology Center your mind, but it does appear even ahead of the first one,
- 11:56to which it always ranks when the user searches CPU center for children your
- 12:01mind, as we see here, Google understands very well that what is relevant
- 12:07to the user is the second date and in this case the two businesses appear
- 12:13in the local pack, being able even this second business, that never start
- 12:18the RCPC, being in the first position. The reason, then, that
- 12:22Google understands very well the relevance in Queerris, where is the brand word plus
- 12:28a specific ky Ward. To do this, Google has to have information and
- 12:35that information depends on the content you target and where, on the one hand,
- 12:39in the company profile of your Google tab. In this case, that
- 12:43information was provided on the tytel, but also on the web, on the
- 12:48page you link to, the location page So, we see how relevance can
- 12:54help position in the ABCPAC to that business that suddenly does not rank well and
- 13:01then we will move on to prominence. Here, Google takes into account how
- 13:07well- known an Internet business is to know what is important and what should
- 13:11show you and how prominence is determined, especially with links, mentions and citations.
- 13:20Here there is also a very interesting aspect and it is that of the
- 13:24antiquity of the card. We can' t expect him to just start a
- 13:28new tab like another one that takes years because the old tab is more prominent.
- 13:35Then there are times when we should not get nervous if we see that
- 13:39our card is not appearing in the first positions or in being ABCPAC. When
- 13:43the user is looking for our brand term, we need to give Google some
- 13:48time to analyze all the information and consolidate it and then see if they show
- 13:54our business at ABCPAC or not. When certain months have passed and that information
- 14:00does not appear, it is when we must act and how we can act,
- 14:05how we can get that second business or that third business that we have
- 14:11opened to appear also in front of brand searches in the ABCPAC. Well,
- 14:13come on, let' s go with it. I' ll give you
- 14:16eight tips. The first, optimize the tab of all your establishments, the
- 14:22Google busnus profi tab without forgetting important sections, as is the part of services,
- 14:28categories, products and can also come very well to put some term in
- 14:33the title without engaging in plathat practices as I was saying. Child Psychology and
- 14:39Psychiatry Centre. Well, put a child on it, maybe. We are
- 14:45bordering on the terms of service, the legality of Google' s terms of
- 14:48service, but it can also help us to incorporate photos reviews, that is,
- 14:54what is expected of a well- worked tab and make sure that all
- 14:58your chips, of course, are verified Second tip have location pages on your
- 15:05web, location page and put on the chitel some description that makes Google understand
- 15:11that there are several locations, for example, your mind Child Psychology and Psychiatry
- 15:16Center, c- chambery bar, for example, and the other one is
- 15:20given a northern district, for example. Also in h one it is interesting
- 15:26to mention the business plus the location. That would be tip three. Let
- 15:31' s go to tip four, which has to do with the content within
- 15:35the location page. To remove any reference to something that alludes to the fact
- 15:41that this card or that establishment is very new. For example, we opened
- 15:46up a new center, because this affects prominence and we are de- emphasizing
- 15:50it. Also, in this case we were talking about a business that I
- 15:54had opened a year ago. Okay, the other one had opened ten times
- 16:00ago and it' s certainly a new business. But after a year we
- 16:02continue to open new center, because more than help or is doing us a
- 16:07skinny favor, we go with the fifth tip that has to do with the
- 16:11improvement of the content dessa location page. And that' s what we'
- 16:15ve already talked about in another episode called eight factors to optimize your location page,
- 16:21which I leave linked in the program notes, but let' s see
- 16:23it quickly. On the one hand, it is important that on this location
- 16:27page we incorporate the address from which you can reach your establishment, images from
- 16:34inside and outside the site the map and certify the location map of your business
- 16:40that, in addition, from the nm X New mercharn speriens that comes to
- 16:44be the new interface from where you manage your tab. You have a section
- 16:48that Google gives you a code so that you precisely put it on the web
- 16:53and your map appears. That' s also important and don' t forget
- 16:56to bring in information about the phone, your schedule and, above all,
- 17:02also the reviews, reviews that your customers make about that establishment. Let'
- 17:07s go with the sixth tip that' s the Eskimo. Here it is
- 17:11very important to work on data labelling and nesting. What should be the main
- 17:18scheme of the location page, since the scheme should be that of local business,
- 17:22the local business, and you have to nest it, on the one
- 17:25hand, to the part of services and you also have to do a nesting
- 17:30of the esquima to that of organization, which normally corresponds to the home the
- 17:36hon usually has organizational scheme and you also have to do nesting to the part
- 17:41of professionals within the section, of who we are. Then we have the
- 17:47seventh tip, which is the internal link, very important key, especially between
- 17:52the service part and the location page. In the latter we can put a
- 17:59block that says hear the services we offer and link to the different sections.
- 18:03And it is also interesting that from the different sections the location page is given
- 18:08strength and all this through the internal loop. And as eighth tip, also
- 18:14very important to incorporate in the navigation menu a section that is where we are
- 18:22and from where the different location page that we have of our different establishments hang.
- 18:29With this it is more than possible for your business chips to start ranking
- 18:33well for brand searches and all of them appear in ABC PAC. If you
- 18:38ask me which of these tips is most important, I have to tell you
- 18:45that this implementation was totally paralleled. It was not phased and brought us the
- 18:49expected results, so I cannot tell you what was the most decisive factor.
- 18:55But the thing is, we made it. That' s why I tell
- 18:59you what are the eight actions that we come up with so that you just
- 19:03see them and consider the results that you' re waiting for now, because
- 19:08only fall that you confirm if you know if your businesses are all appearing in
- 19:12the BZPA, because many times I find myself in the audits that have several
- 19:18establishments and we have realized that not all of them appear. So confirm if
- 19:21all your businesses appear on ABCPC in case they don' t show up,
- 19:25see if they' re too far away from each other. It is possible
- 19:30if they would not have to appear and they would also have to appear in
- 19:34the site tab. And if not, then you already have a work plan
- 19:37to set in motion to achieve it. So I' m going to leave
- 19:42you a survey in Spotify to see those establishments that you have multiple locations,
- 19:48if you had in mind if all of them appeared in the ABCP. And
- 19:52also for the seos, because those who listen to me that you dedicate yourselves
- 19:55to the same thing as me, for surely you have many customers of this
- 20:00casuistica. Then see also if you analyze this situation and if it usually happens
- 20:06or does not happen that the establishments appear or do not appear in the abz
- 20:11I leave you survey and see what you answer me. Meanwhile, and as
- 20:15next week comes where we' ll come with another episode, remember that you
- 20:19can listen to me on all podcasting platforms and I would greatly appreciate all the
- 20:26five- star reviews and ratings you leave me on Apple, Podcast, in
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- 20:38I am in all and if you already subscribe to the podcast in local
- 20:42businesses, you do me a huge favor, because it is the way I
- 20:47have that the algorithms of the different podcasting platforms prioritize me and show me more
- 20:52users and in that way, this podcast can be sustainable of time and we
- 20:57only have to make the closure, but they are until next week where we
- 21:02will hear again and where, then, where it will be here in local
- 21:06businesses. Happy week.