Latest / Microsoft 365 Roadmap Rundown
Shifts from answering questions to building & Teams channel membership changes
This week’s Roadmap Rundown covers Copilot shifts from answering questions to building usable work products, Teams changes span channel membership, calling, meetings, government cloud, and education, Customer Service autonomous email arrives with governance guardrails, and Microsoft Contact Center Intelligence adds connectors, tools, knowledge, and quality signals, plus 21 other roadmap stories.
Production note: This episode was created using AI-assisted production and synthetic voices. Roadmap information is sourced from the official Microsoft 365 Roadmap.
The skinny
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