3444: Mews on Why Hotel Tech Underperforms and How to Fix It
Here's the thing. Most of us still picture a hotel lobby with a counter, a queue, and someone typing furiously while we wait after a long flight. In this episode, I sit with Richard Valtr, founder of Mews, to ask whether that scene is quietly fading. Backed by Tiger Global, Goldman Sachs, and Battery Ventures, Mews recently raised 75 million dollars to scale an AI-powered platform that already processes more than 10 billion dollars in payments each year. Richard argues the real bottleneck in hospitality isn't software. It's mindset. If hotels rethought workflows around guests rather than…
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