The Real Cost of Staying With the Same Broker
Most employers don't lose money because their benefits plan fails. They lose money because nobody stopped to ask if it still works.
In this episode, Amanda Gilbert, Vice President of Client Strategy and Engagement at Apex Benefits, moves the conversation from theory to practice. She walks through real client relationships: the problems they were stuck in, the strategy sessions that changed direction, and what happened once they got creative.
From a private university that solved a difficult renewal without disrupting a single employee, to a healthcare client whose growth plans reshaped their…
The skinny
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