How to Know When to Hire vs Automate with Matt Dixon | #013
INTRO
In this episode, I sit down with Matt Dixon, founder of Front Range Systems. Matt spent 26 years in tech as a software architect and fractional CTO, and today he builds operating systems for owners of $10M to $50M companies who have become the bottleneck in their own business. For one insurance client, his team took claims intake from 20 minutes per claim to 15 seconds.
We talk about why throwing people or software at a problem rarely fixes it, and how a rodeo company stopped hiring 3 seasonal temps once the actual process got a tool. Matt walks through how he decides what to…
The skinny
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