Ep. 61 - Orchestration Explained — What It Is, What It Isn’t, and What Actually Works - with PayModum

The Payments Shed · May 10, 2026 · 50m · transcript

In this episode, host Grant Evans is joined by Jake Dovey, CEO of PayModum, for a candid conversation on why so many merchants still feel underserved by the payments industry — despite more products, providers, and platforms than ever before.Jake shares his journey from working inside payments to building PayModum, and why he became convinced the industry was solving problems for itself rather than for merchants. The discussion dives into what merchants actually care about — from resilience and simplicity to transparency and control — and where PSPs and acquirers still consistently get it…