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From PegaWorld: enGen's Richard Rutkowski on moving agentic AI from theoretical to practical
Most leaders think about AI as a tool to analyze data or assist with tasks. But what happens when your AI becomes an autonomous agent, not just providing insights but actively orchestrating complex processes on its own?
Today, we are at PegaWorld 2026 at the MGM Grand in Las Vegas, and, we're going to talk about moving AI from a theoretical concept to a practical, value-driving reality. Specifically, we’ll explore:
- The transition from predictive AI to agentic AI, and what that means for orchestrating complex customer journeys.
- The architectural and data foundations required to…
The skinny
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