Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe

Looptail and changing the world through fully engaged employees and customers - Interview with Bruce Poon Tip
Today’s interview is with Bruce Poon Tip, founder of G Adventures and the Planeterra foundation. Bruce recently had a book published called Looptail: How One Company Changed the World by Reinventing Business, which recounts the story of the founding and development of G Adventures from a garage office start-up into the largest small group adventure travel company in the world and Bruce’s quest to develop a business model that balances karma, community and culture to produce outstanding results.
This interview follows on from my recent interview: Improve employee engagement and customer…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.