Latest / Omni Talk Retail / Could ChatGPT Replace Google Search Ads? | Fast Five Shorts
Transcript
- 0:00We
- 0:00begin
- 0:00today
- 0:00with
- 0:00what
- 0:01could
- 0:01be
- 0:01a
- 0:01seismic
- 0:02shift
- 0:03in
- 0:03how
- 0:03retailers
- 0:04advertise.
- 0:04OpenAI
- 0:06has
- 0:06officially
- 0:06launched
- 0:07its
- 0:07ChatGPT
- 0:09ads
- 0:09manager.
- 0:10OpenAI
- 0:11has
- 0:11essentially
- 0:12launched
- 0:12a
- 0:12beta
- 0:13self
- 0:13serve
- 0:13ChatGPT
- 0:14ads
- 0:14manager,
- 0:15expanded
- 0:15its
- 0:16ad
- 0:16pilot
- 0:17to
- 0:17five
- 0:17new
- 0:17countries
- 0:18and
- 0:18introduced
- 0:19cost
- 0:19per
- 0:20click
- 0:20bidding
- 0:20and
- 0:20new
- 0:21measurement
- 0:21tools
- 0:22signaling
- 0:22its
- 0:23full
- 0:23throated
- 0:24ambition.
- 0:25Nice
- 0:25use
- 0:25of
- 0:25the
- 0:26word
- 0:26full
- 0:26throated
- 0:26there.
- 0:26Whoever
- 0:27put
- 0:27my
- 0:27notes
- 0:27together.
- 0:28Full
- 0:28throated.
- 0:28Full
- 0:28throated
- 0:29ambition
- 0:29to
- 0:29become
- 0:29a
- 0:30major
- 0:30advertising
- 0:31platform
- 0:31that
- 0:32directly
- 0:32competes
- 0:33with
- 0:33Google
- 0:33and
- 0:33Meta.
- 0:34According
- 0:34to
- 0:35marketing
- 0:35Dive,
- 0:35ChatGPT's
- 0:36ad
- 0:37pilot,
- 0:37which
- 0:37began
- 0:37in
- 0:38February
- 0:38of
- 0:382026
- 0:39is
- 0:39now
- 0:40expanding
- 0:40to
- 0:40the
- 0:40UK,
- 0:41Mexico,
- 0:41Japan,
- 0:42Brazil
- 0:42and
- 0:43South
- 0:43Korea.
- 0:43And
- 0:44OpenAI
- 0:44expects
- 0:45to
- 0:45generate
- 0:45two
- 0:45and
- 0:46a
- 0:46half
- 0:46billion
- 0:46dollars
- 0:46in
- 0:47ad
- 0:47revenue
- 0:47in
- 0:47just
- 0:48this
- 0:48year
- 0:49alone.
- 0:49Two
- 0:49and
- 0:49a
- 0:49half
- 0:49billion
- 0:50dollars?
- 0:50Catherine,
- 0:50that's
- 0:50insane.
- 0:51With
- 0:51longer
- 0:52term
- 0:52ambitions
- 0:53of
- 0:53100
- 0:54billion
- 0:54by
- 0:552030,
- 0:55with
- 0:56the
- 0:56new
- 0:56ads
- 0:56manager,
- 0:57advertisers
- 0:57can
- 0:57set
- 0:58budgets,
- 0:58upload
- 0:59ads,
- 0:59launch
- 0:59and
- 1:00manage
- 1:00campaigns
- 1:00and
- 1:01view
- 1:01performance
- 1:01all
- 1:02through
- 1:02a
- 1:02single
- 1:03self
- 1:03serve
- 1:03portal.
- 1:04And
- 1:04OpenAI
- 1:05is
- 1:05also
- 1:05introducing
- 1:06cost
- 1:06per
- 1:06click
- 1:07bidding,
- 1:07joining
- 1:08existing
- 1:08CPM
- 1:09based
- 1:09buying
- 1:10so
- 1:10brands
- 1:10can
- 1:10align
- 1:11their
- 1:11spend
- 1:11more
- 1:11directly
- 1:12with
- 1:12the
- 1:12consumer
- 1:13actions
- 1:14that
- 1:14follow
- 1:14an
- 1:14ad
- 1:15impression.
- 1:16Catherine,
- 1:16I
- 1:16can
- 1:16think
- 1:17of
- 1:17no
- 1:17better
- 1:17person
- 1:18to
- 1:18start
- 1:18off
- 1:18today's
- 1:19show
- 1:19with,
- 1:19especially
- 1:20around
- 1:20this
- 1:20headline
- 1:21because
- 1:21as
- 1:21a
- 1:21former
- 1:22chief
- 1:22marketing
- 1:22officer
- 1:23and,
- 1:23and
- 1:23a
- 1:23veritable
- 1:24retail
- 1:24media
- 1:24guru,
- 1:25I
- 1:26have
- 1:26to
- 1:26ask
- 1:26you
- 1:27what
- 1:27advice
- 1:27you
- 1:28have
- 1:28for
- 1:28retail
- 1:28executives
- 1:29attempting
- 1:29to
- 1:30navigate
- 1:30through
- 1:30the
- 1:30news
- 1:31of
- 1:31ChatGPT
- 1:32going
- 1:32full
- 1:33on
- 1:33into
- 1:33advertising.
- 1:35Yeah,
- 1:35well,
- 1:35I
- 1:35mean
- 1:36Chris,
- 1:36who
- 1:36did
- 1:36not
- 1:36see
- 1:37this
- 1:37coming,
- 1:38I'm
- 1:38surprised
- 1:38it
- 1:39took
- 1:39this
- 1:39long.
- 1:39Right?
- 1:40Are
- 1:41you?
- 1:41Yeah.
- 1:41Platform
- 1:42wanting
- 1:43to
- 1:43now
- 1:43get
- 1:43in
- 1:43the
- 1:44business
- 1:44of
- 1:44being
- 1:44a
- 1:45publisher
- 1:45of
- 1:45ads
- 1:46in
- 1:46reaping
- 1:46that
- 1:47high
- 1:47margin
- 1:48revenue
- 1:48that.
- 1:49Right.
- 1:49It's,
- 1:49it's
- 1:49a
- 1:49no
- 1:50brainer.
- 1:50You
- 1:50know
- 1:50what's
- 1:51interesting
- 1:51is
- 1:51I
- 1:52was
- 1:52actually
- 1:52on
- 1:52Chat
- 1:53GPT
- 1:53the
- 1:53other
- 1:53day
- 1:54looking
- 1:54up
- 1:54some
- 1:54things
- 1:54around
- 1:55process
- 1:55and
- 1:55Six
- 1:56Sigma
- 1:56and
- 1:56I
- 1:57got
- 1:57fed
- 1:57a
- 1:58couple
- 1:58of
- 1:58these
- 1:58new
- 1:59ads.
- 1:59And
- 1:59I
- 1:59will
- 2:00say
- 2:00that,
- 2:00you
- 2:01know,
- 2:01they're
- 2:02in
- 2:02pilot
- 2:02mode
- 2:02right
- 2:02now,
- 2:03so
- 2:03the
- 2:03inventory
- 2:04is
- 2:04limited,
- 2:05but
- 2:06it
- 2:06was
- 2:06not
- 2:06particularly
- 2:07intrusive
- 2:08to
- 2:09me.
- 2:09It's
- 2:10contextual
- 2:10based
- 2:11so
- 2:11it
- 2:11was
- 2:11something
- 2:12that
- 2:12was
- 2:12related
- 2:13to
- 2:13what
- 2:13I
- 2:13was
- 2:13looking
- 2:14up.
- 2:15So
- 2:15it
- 2:15seems
- 2:15like
- 2:15they,
- 2:16they
- 2:16have
- 2:16an
- 2:17engine
- 2:17working
- 2:18at
- 2:18least
- 2:18appropriately
- 2:19from
- 2:19my
- 2:19point
- 2:19of
- 2:20view
- 2:20if,
- 2:20if
- 2:20I'm
- 2:21Google,
- 2:21I'm
- 2:22definitely
- 2:22watching
- 2:23this,
- 2:23you
- 2:23know,
- 2:23closely
- 2:25and
- 2:25thinking
- 2:25about
- 2:25what
- 2:26our
- 2:26defense
- 2:26is.
- 2:26And
- 2:27I
- 2:27have
- 2:27no
- 2:27doubt
- 2:28that
- 2:28Google
- 2:28is,
- 2:29and
- 2:29they,
- 2:29you
- 2:29know,
- 2:29they
- 2:30have,
- 2:30they
- 2:30have
- 2:30their
- 2:31plans
- 2:31in
- 2:31place
- 2:32but
- 2:32a
- 2:33lot
- 2:33of
- 2:33people
- 2:34are
- 2:34spending
- 2:34time
- 2:34on
- 2:35these
- 2:35platforms
- 2:35Right.
- 2:36I
- 2:36have
- 2:36a
- 2:3613
- 2:36and
- 2:37a
- 2:3715
- 2:37year
- 2:37old.
- 2:38They
- 2:38don't
- 2:38even
- 2:38use
- 2:39the
- 2:39term
- 2:39googling.
- 2:41Right.
- 2:41It's
- 2:41just
- 2:42all
- 2:42chat
- 2:43GPT
- 2:43for
- 2:43them.
- 2:45My
- 2:45advice
- 2:45for
- 2:45executives
- 2:46is
- 2:46this.
- 2:47You
- 2:47know,
- 2:48I
- 2:48don't
- 2:49think
- 2:49there's
- 2:49any
- 2:49doubt,
- 2:49there's
- 2:50no
- 2:50doubt
- 2:50about
- 2:50it.
- 2:51People
- 2:51are
- 2:51spending
- 2:52time
- 2:52on
- 2:52this
- 2:52platform
- 2:53and
- 2:53it
- 2:53is
- 2:54an
- 2:54opportunity.
- 2:55That
- 2:55being
- 2:56said,
- 2:56it
- 2:56is
- 2:56in
- 2:56pilot
- 2:57mode.
- 2:57I
- 2:58have
- 2:58heard
- 2:58that
- 2:58CPMs
- 2:59are
- 2:59a
- 2:59bit
- 3:00inflated
- 3:00compared
- 3:01to
- 3:01Google
- 3:01and
- 3:02Meta.
- 3:02Now
- 3:03I
- 3:03think
- 3:03that
- 3:03will
- 3:03normalize
- 3:04once
- 3:04inventory
- 3:05raises
- 3:06on
- 3:06the
- 3:06platform
- 3:07and
- 3:07it
- 3:07starts
- 3:07to
- 3:07get
- 3:08its
- 3:09algorithm
- 3:09going
- 3:09and
- 3:10comes
- 3:10down
- 3:10to
- 3:10market
- 3:10rates.
- 3:11But
- 3:12it
- 3:12is
- 3:12pricey
- 3:13at
- 3:13the
- 3:13moment.
- 3:14My
- 3:14thought
- 3:14is,
- 3:14you
- 3:15know,
- 3:15as
- 3:15a
- 3:15chief
- 3:16marketing
- 3:16officer,
- 3:16I
- 3:17always
- 3:17had,
- 3:17you
- 3:17know,
- 3:17a
- 3:17test
- 3:18and
- 3:18learn
- 3:18budget,
- 3:18a
- 3:19kitty
- 3:19of
- 3:19money
- 3:19for
- 3:20exactly
- 3:20this
- 3:20type
- 3:20of
- 3:21thing.
- 3:21I
- 3:21would
- 3:21certainly
- 3:22dip
- 3:22my
- 3:22toe
- 3:22in
- 3:23the
- 3:23water
- 3:24and
- 3:24start
- 3:25getting
- 3:25used
- 3:25to
- 3:25the
- 3:26platform
- 3:26and
- 3:26seeing
- 3:27what
- 3:27the
- 3:27results
- 3:27are.
- 3:28So
- 3:29Kevin,
- 3:29let
- 3:29me
- 3:29ask
- 3:29you,
- 3:29do
- 3:29you
- 3:30think
- 3:30this
- 3:30is,
- 3:30do
- 3:30you
- 3:31think
- 3:31this
- 3:31is
- 3:31like
- 3:32that
- 3:33revolutionary
- 3:34or
- 3:34is
- 3:34it
- 3:34just
- 3:34more
- 3:35like
- 3:35an
- 3:35evolution
- 3:36of,
- 3:36of
- 3:37search?
- 3:37Because
- 3:37for,
- 3:37for
- 3:38me,
- 3:38like
- 3:38the
- 3:38way,
- 3:38the
- 3:39way
- 3:39I
- 3:39my
- 3:39thoughts
- 3:39on
- 3:40this
- 3:40and
- 3:40this
- 3:40is
- 3:40why
- 3:40I
- 3:40led
- 3:40with
- 3:41you
- 3:41with
- 3:41this
- 3:41headline
- 3:42for
- 3:42you
- 3:42particularly
- 3:43because
- 3:43you're
- 3:43the
- 3:43expert
- 3:44far
- 3:44more
- 3:44than
- 3:44I
- 3:44am
- 3:44on
- 3:45this.
- 3:46It
- 3:46seems
- 3:47like
- 3:47we
- 3:47as
- 3:47retailers
- 3:48have
- 3:48been
- 3:49down
- 3:49this
- 3:49road
- 3:49before
- 3:50in
- 3:50terms
- 3:50of
- 3:50like
- 3:51understanding,
- 3:51like
- 3:52search
- 3:52engine
- 3:53optimization
- 3:53and
- 3:54paid
- 3:54search
- 3:54via
- 3:55Google.
- 3:55And
- 3:55so
- 3:56but
- 3:56now
- 3:56it's
- 3:56just
- 3:56like
- 3:56a
- 3:57slight
- 3:57pivot
- 3:57towards
- 3:58doing
- 3:58it
- 3:58or
- 3:59understanding
- 3:59how
- 3:59to
- 3:59do
- 4:00it
- 4:00in
- 4:00chat
- 4:00GPT.
- 4:00The
- 4:00way
- 4:01I'd
- 4:01equate
- 4:01it
- 4:01to
- 4:01it
- 4:01is
- 4:01like,
- 4:02you
- 4:02know,
- 4:02I
- 4:02might
- 4:02know
- 4:03how
- 4:03to
- 4:03dribble
- 4:03with
- 4:03my
- 4:03right
- 4:03hand,
- 4:04but
- 4:04I
- 4:04may
- 4:04not
- 4:04know
- 4:05how
- 4:05to
- 4:05go
- 4:05left.
- 4:05And
- 4:06so
- 4:06I
- 4:06could
- 4:06be
- 4:06a
- 4:06better
- 4:07basketball
- 4:07player
- 4:07by
- 4:07learning
- 4:08how
- 4:08to
- 4:08go
- 4:08left.
- 4:08And
- 4:08I
- 4:09think
- 4:09the
- 4:09same
- 4:09thing
- 4:09goes
- 4:09here,
- 4:10but
- 4:10it
- 4:11just
- 4:11seems
- 4:11like
- 4:11something
- 4:11that
- 4:12is
- 4:12close
- 4:12to
- 4:12what
- 4:13we
- 4:13know
- 4:13how
- 4:13to
- 4:13do,
- 4:13at
- 4:14least
- 4:14right
- 4:14now
- 4:14in
- 4:14this
- 4:15first
- 4:15wave.
- 4:16And
- 4:16so
- 4:16to
- 4:16your
- 4:16point,
- 4:16it's
- 4:17about
- 4:17jumping
- 4:17in,
- 4:18getting
- 4:18experience
- 4:19with
- 4:19it
- 4:19and
- 4:20understanding
- 4:20where
- 4:20it's
- 4:20going
- 4:21to
- 4:21go
- 4:21in
- 4:22terms
- 4:22of,
- 4:22you
- 4:23know,
- 4:23how
- 4:23a
- 4:23retail
- 4:23executive
- 4:24on
- 4:24average
- 4:24should
- 4:24think
- 4:25about
- 4:25it.
- 4:25Do
- 4:25you
- 4:25agree
- 4:25with
- 4:26that?
- 4:27I,
- 4:27I
- 4:28would
- 4:28agree.
- 4:28Like
- 4:28Chris,
- 4:29when
- 4:29I
- 4:29think
- 4:29about
- 4:29search,
- 4:30I
- 4:30think
- 4:30about
- 4:30two
- 4:30different
- 4:31buckets
- 4:31of
- 4:31search.
- 4:32I
- 4:32think
- 4:32about
- 4:32Google
- 4:33SEM
- 4:33sear
- 4:34search,
- 4:34high
- 4:34intent.
- 4:35You're
- 4:35searching
- 4:36something,
- 4:36you
- 4:36get
- 4:36a
- 4:37result.
- 4:37If
- 4:37you're
- 4:37on
- 4:38a
- 4:38brand's
- 4:38website,
- 4:39you
- 4:39know,
- 4:39and
- 4:39you
- 4:40search
- 4:40something,
- 4:40there's
- 4:41the
- 4:41banner
- 4:41ads
- 4:42that
- 4:42come
- 4:42up
- 4:42that
- 4:43should
- 4:43be
- 4:43relevant.
- 4:43I
- 4:44think
- 4:44that
- 4:44is
- 4:44comparable
- 4:45to
- 4:45this.
- 4:45And
- 4:46then
- 4:46there's
- 4:46the
- 4:46Search
- 4:47as
- 4:47far
- 4:47as
- 4:47sponsored
- 4:48product
- 4:48ads
- 4:49when
- 4:49you're
- 4:49in
- 4:49the
- 4:49grid
- 4:50and
- 4:50brands
- 4:51paying
- 4:51to
- 4:51come
- 4:52up
- 4:52closer
- 4:52to
- 4:52the
- 4:52grid.
- 4:53So
- 4:53my,
- 4:54I
- 4:54think
- 4:54my,
- 4:55I
- 4:55won't
- 4:55call
- 4:55it
- 4:56a
- 4:56concern.
- 4:56I'm
- 4:56just
- 4:57trying
- 4:57to
- 4:57understand,
- 4:57I
- 4:57understand
- 4:58the
- 4:58banner
- 4:58ads
- 4:59portion
- 4:59of
- 4:59this
- 5:00right
- 5:00now.
- 5:01But
- 5:02could
- 5:02advertisers
- 5:03come
- 5:03in,
- 5:04bid
- 5:05and
- 5:05actually
- 5:07force
- 5:07their
- 5:07way
- 5:08into
- 5:08the
- 5:09answer
- 5:09that
- 5:10ChatGPT
- 5:11delivers
- 5:11to
- 5:11the
- 5:12consumer?
- 5:12And
- 5:13could
- 5:13it
- 5:13actually
- 5:13hurt
- 5:14the
- 5:14integrity
- 5:15of
- 5:15the
- 5:15results
- 5:16that
- 5:16are
- 5:16being
- 5:16served?
- 5:17And
- 5:17could
- 5:17there
- 5:18be
- 5:18some
- 5:18bias
- 5:19that
- 5:19comes
- 5:19into
- 5:19it?
- 5:19That
- 5:20that
- 5:20would
- 5:20be
- 5:20my
- 5:20concern.
- 5:22Right.
- 5:22And
- 5:22that's,
- 5:22and
- 5:22that's
- 5:23the
- 5:23hunch
- 5:23that
- 5:24Anthropic
- 5:25and
- 5:25Claude
- 5:25are
- 5:25playing.
- 5:25Right.
- 5:26They're
- 5:26thinking
- 5:26that
- 5:26that
- 5:27actually
- 5:27might
- 5:27happen
- 5:27and
- 5:28are
- 5:28trying
- 5:28to
- 5:29market
- 5:29themselves
- 5:30in
- 5:30that
- 5:30way.
- 5:30So
- 5:31let
- 5:31me
- 5:31ask
- 5:31you
- 5:31this
- 5:31then
- 5:31before
- 5:32we
- 5:32move
- 5:32on.
- 5:33Would
- 5:33this,
- 5:33if.
- 5:34So
- 5:34you
- 5:34said
- 5:34you,
- 5:34you
- 5:35said
- 5:35you'd
- 5:35like
- 5:35have
- 5:35a
- 5:36reserve
- 5:36budget
- 5:36to
- 5:36do
- 5:37this
- 5:37type
- 5:37of
- 5:37experimentation
- 5:38on
- 5:39the
- 5:39consumer
- 5:39facing
- 5:40side
- 5:40of
- 5:41AI,
- 5:41is
- 5:41this
- 5:42where
- 5:42you
- 5:42would
- 5:42be
- 5:42devoting
- 5:43the
- 5:43bulk
- 5:43of
- 5:44that
- 5:44budget
- 5:44or
- 5:44would
- 5:44you
- 5:45be
- 5:45thinking
- 5:45that
- 5:45there's
- 5:45some
- 5:46other
- 5:46realm
- 5:47that
- 5:47you'd
- 5:47also
- 5:47be
- 5:48exploring
- 5:48or
- 5:49would
- 5:49this
- 5:49be
- 5:49where
- 5:49you're
- 5:49going
- 5:50first
- 5:50and
- 5:50foremost?
- 5:51I
- 5:52think
- 5:52this
- 5:52is
- 5:52where
- 5:52I
- 5:53would
- 5:53be
- 5:53going.
- 5:54Yeah.
- 5:54Yeah,
- 5:55I
- 5:55think
- 5:55so
- 5:55too.
- 5:56It's
- 5:56searched
- 5:57that
- 5:57somebody's
- 5:58going
- 5:58in,
- 5:58they're
- 5:58searching
- 5:59something
- 5:59with
- 6:00the
- 6:00highest
- 6:00intent.
- 6:01So
- 6:02it's
- 6:02a
- 6:02performance
- 6:03digital
- 6:03tactic,
- 6:04right?
- 6:05Yeah.
- 6:05So,
- 6:06and
- 6:06by
- 6:06that,
- 6:07like
- 6:07when
- 6:07I
- 6:07think
- 6:07about
- 6:07the
- 6:07things
- 6:08I
- 6:08could
- 6:08be
- 6:08investing
- 6:08in
- 6:09technologically,
- 6:09like,
- 6:09you
- 6:10know,
- 6:10like
- 6:10agentic
- 6:11checkout
- 6:11as
- 6:11an
- 6:12example,
- 6:12I'd
- 6:12be
- 6:12looking
- 6:13at
- 6:13this
- 6:13and
- 6:13understanding
- 6:14this
- 6:14fully.
- 6:15And
- 6:15you
- 6:15agree
- 6:15it
- 6:15sounds
- 6:16like.
- 6:16Yeah,
- 6:17cause
- 6:17I
- 6:17think,
- 6:17I
- 6:17think
- 6:18it's
- 6:18ready,
- 6:18I
- 6:18think
- 6:18it's
- 6:18ready
- 6:19for
- 6:19you
- 6:19to
- 6:19start
- 6:19testing
- 6:20and
- 6:20start
- 6:20using
- 6:20it.
- 6:21You
- 6:21know,
- 6:21the
- 6:21agentic
- 6:22checkout.
- 6:23I
- 6:23think
- 6:24yes,
- 6:24you
- 6:24should
- 6:25be
- 6:25looking
- 6:25into
- 6:26that,
- 6:26but
- 6:26I
- 6:26just
- 6:27don't
- 6:27think
- 6:27it's
- 6:27there
- 6:27for
- 6:28like
- 6:28the
- 6:28immediate
- 6:28need.
- 6:30I
- 6:30think
- 6:30it's
- 6:30surely
- 6:31coming,
- 6:31but
- 6:31this
- 6:31is
- 6:31where
- 6:32I
- 6:32would
- 6:32start
- 6:32for
- 6:32sure.
- 6:33Yeah,
- 6:34100%.