The Business of Dying
Managing the rituals of a loved one's death can be both bewildering and expensive.
And although no-one wants to think about it being like buying a holiday or car, it is a business with a supply chain involving funerals, burials and cremation.
A couple of years ago the Competition and Markets Authority - which protects people from unfair trading practices - carried out an in-depth investigation into the funeral market because of the “surprise” people experienced at the final cost of that farewell.
On average people spend about £4,000, so what do you get for that and how is the industry…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.