eCommerce, Clearly | Episode 24: Growing Revenue, Losing Money — The E-commerce Profitability Trap

eCommerce, Clearly · Oct 22, 2026 · 16m

Why do some e-commerce businesses keep growing their sales but struggle to make money?

In Episode 24 of eCommerce, Clearly, Vedika Agrawal breaks down the profitability trap in e-commerce, starting with the striking FY26 financials of Snabbit, the instant house-help startup.

But context matters. Snabbit is a heavily venture-funded startup that has raised more than $112 million. Its first full year of operations involved significant investments in customer acquisition, service professionals, technology and expansion.

So, what can e-commerce founders learn from this?

In this episode, we explore…