3349: IBM Consulting on Agentic AI and the Reinvention of Business Processes
When AI enters the boardroom, it tends to arrive with big promises: productivity, automation, efficiency. But for Francesco Brenna, Global Leader of AI Integration Services at IBM Consulting, the real opportunity isn't just faster workflows—it's rebuilding how business gets done from the ground up. In this episode, recorded in the heat of a New York summer, Francesco joined me to unpack what agentic AI really means for enterprise leaders and why "doing AI right" is about more than picking the latest model. We began by breaking down the term agentic AI, which Francesco defines as the shift…
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