Latest / Becker’s Healthcare Podcast / Expanding Pediatric Access, Innovation and Physician Wellness with Dr. Anjalee W. Galion

Transcript

Expanding Pediatric Access, Innovation and Physician Wellness with Dr. Anjalee W. Galion · Becker’s Healthcare Podcast

• 0:02
  - The strategic agenda facing hospital and health system
• 0:04
  - leaders right now is not a short list.
• 0:07
  - Growth in a consolidating market, sustainable margins in
• 0:09
  - a reimbursement environment that rarely moves in your
• 0:12
  - favor,
• 0:12
  - a tech investment cycle that demands both urgency
• 0:15
  - and discipline,
• 0:16
  - and a workforce story that is still being
• 0:19
  - written.
• 0:20
  - Eker's fourteenth annual CEO CFO roundtable brings together
• 0:23
  - more than 1,500 executive level attendees and nearly
• 0:27
  - 400 speakers across four days of sessions that
• 0:30
  - are designed to help c suite leaders benchmark,
• 0:32
  - pressure test, and sharpen their priorities.
• 0:35
  - Not in the abstract, but against the real
• 0:37
  - decisions they'll face heading into the next year.
• 0:39
  - It's the kind of event you leave with
• 0:40
  - a clear sense of where you stand and
• 0:42
  - what comes next.
• 0:44
  - So join us November second through the fifth
• 0:46
  - at the Hyatt Regency in Chicago,
• 0:48
  - and come ready to do the hard thinking.
• 0:50
  - Register on our events page at beckershospitalreview.com
• 0:54
  - by clicking on the events tab in the
• 0:56
  - upper right.
• 0:58
  - Hello, and welcome to the Becker's Healthcare podcast.
• 1:00
  - My name is Chanel Bonger. And today, I
• 1:02
  - have the pleasure of speaking with doctor Angelie
• 1:04
  - Warrior Galien,
• 1:06
  - president of medical staff and chief physician wellness
• 1:08
  - officer at Children's Hospital of Orange County,
• 1:12
  - now part of Rady Children's Health. He joins
• 1:14
  - the podcast today to share insights into her
• 1:16
  - background, health care trends she's keeping on, and
• 1:19
  - a bit more. Doctor Galien, thank you so
• 1:21
  - much for joining me today. Hey, Chanel. Thanks
• 1:23
  - so much for having me, and happy Friday.
• 1:25
  - Happy Friday to you as well. And to
• 1:28
  - get us started out, could you please introduce
• 1:30
  - yourself and tell us a bit about your
• 1:31
  - career in health care?
• 1:33
  - Sure.
• 1:34
  - So I am a pediatric neurology and sleep
• 1:36
  - medicine physician by training.
• 1:39
  - Came from the East Coast, but have done
• 1:41
  - most of my clinical training and all of
• 1:43
  - my practice here on the West Coast in
• 1:45
  - California.
• 1:46
  - I have the honor and privilege of serving
• 1:48
  - as the president of the medical staff here
• 1:50
  - at the Children's Hospital of Orange County,
• 1:53
  - leading over 1,100
• 1:54
  - physicians and APPs,
• 1:56
  - but also really fortunate to have the privilege
• 1:59
  - to be our first
• 2:01
  - chief physician wellness officer,
• 2:03
  - really thinking about systems level improvement
• 2:06
  - for the joy of practice, efficiency, and resilience
• 2:08
  - to make sure that our workforce is not
• 2:10
  - only healthy, but providing the safest care for
• 2:13
  - our families and patients.
• 2:15
  - Thank you so much for the introduction. And
• 2:17
  - now to get into it, can you give
• 2:19
  - us a quick state of the union? What
• 2:20
  - has gone well this year, and what are
• 2:22
  - you focused on for the rest of 2026?
• 2:25
  - Chanel, I love this question, but there was
• 2:27
  - so much to choose from. It was hard
• 2:29
  - to choose.
• 2:30
  - So as you mentioned,
• 2:32
  - this year, we are in year two of
• 2:34
  - the integration
• 2:35
  - of the Rady Children's Health System.
• 2:38
  - That's bringing together the hospitals
• 2:41
  - at Rady Children's Health in San Diego,
• 2:43
  - Children's Hospital of Orange County, and also our
• 2:46
  - hospital within a hospital at the Children's Hospital
• 2:48
  - at Mission Campus.
• 2:50
  - This year, we have really seen how this
• 2:52
  - merger is creating greater opportunities
• 2:55
  - for not only our physicians, but also our
• 2:57
  - patients.
• 2:58
  - Really thinking about that integration of clinical practice,
• 3:01
  - expanding our research collaboration,
• 3:03
  - and how are we thinking about clinical studies,
• 3:05
  - promising therapies,
• 3:06
  - as well as that opportunities to strengthen the
• 3:09
  - education and training
• 3:10
  - for all of our workforce. Everyone from people
• 3:13
  - interested in nursing, different parts of the health
• 3:15
  - care team, and, of course, our physicians.
• 3:18
  - Love it. Thank you so much. And now
• 3:20
  - that we know that what you're focused on,
• 3:22
  - what are the biggest headwinds that you're keeping
• 3:24
  - an eye on and preparing for?
• 3:26
  - We have been really fortunate to be thinking
• 3:29
  - about the pediatric health care space
• 3:31
  - strategically,
• 3:32
  - not just now in terms of our integration
• 3:34
  - with a larger health system,
• 3:36
  - but really as the evolving needs of pediatric
• 3:38
  - health care have shown themselves over the last
• 3:40
  - two decades.
• 3:42
  - Right now, our biggest focus is around expanding
• 3:44
  - access and capacity.
• 3:47
  - Across the entire enterprise, we're really thinking about
• 3:49
  - how do you make it easier for children
• 3:51
  - and families to get the right care at
• 3:54
  - the right time.
• 3:55
  - So how are you making sure that patient
• 3:57
  - experience is good when they're in the primary
• 3:59
  - care setting, those healthy kids who are coming
• 4:01
  - in for a sports physical?
• 4:03
  - But, also, when you need real specialty in
• 4:05
  - the highest level of care, how are we
• 4:07
  - making sure that that's a good experience for
• 4:09
  - you?
• 4:10
  - What we also want to think about is
• 4:12
  - that what we know in health care is
• 4:14
  - that there is not unlimited access and resources
• 4:16
  - all the time. So how do we make
• 4:18
  - sure we are matching what the patients and
• 4:20
  - families need with what we have access and
• 4:22
  - capacity for?
• 4:23
  - We are really thinking about in terms of
• 4:25
  - expanding our footprint,
• 4:27
  - both in terms of the brick and mortar,
• 4:29
  - the buildings that we're building.
• 4:31
  - How do you find
• 4:32
  - and make sure that the investment reflects the
• 4:34
  - needs of the individual communities we serve
• 4:37
  - while at the same time advancing that enterprise
• 4:39
  - goal of making sure patients have access to
• 4:42
  - advanced pediatric care.
• 4:44
  - Definitely no shortage of things to pay attention
• 4:46
  - to right now in health care.
• 4:49
  - But
• 4:50
  - looking ahead
• 4:51
  - a bit, what is your best opportunity to
• 4:53
  - grow in the next two to three years?
• 4:56
  - I love that question. And many times, our
• 4:58
  - appetite is even bigger than what we're able
• 5:00
  - to do in two to three years.
• 5:02
  - So right now, we're really thinking about creating
• 5:04
  - that greater impact.
• 5:06
  - So when we're thinking about the merger into
• 5:09
  - the larger organization,
• 5:10
  - it was more than just about becoming bigger.
• 5:13
  - How do you think about not only expanding
• 5:16
  - that access, but expanding that clinical practice,
• 5:19
  - accelerating research and innovation, and bringing those new
• 5:22
  - treatments and therapies to kids more quickly?
• 5:25
  - The other thing about an organization that's growing
• 5:28
  - quickly and has access to all these different
• 5:31
  - opportunities for physicians in the health care workforce
• 5:34
  - is that it really makes people excited.
• 5:36
  - When you have an early career physician thinking
• 5:39
  - about where they wanna go, they are more
• 5:40
  - likely to go to a place that has
• 5:42
  - opportunities.
• 5:43
  - When you're thinking about new nurses, when you're
• 5:45
  - thinking about MAs who are thinking about how
• 5:48
  - do I move in the clinical ladder,
• 5:50
  - our ability to grow and have all these
• 5:52
  - exciting programs allows us to attract and retain
• 5:56
  - exceptional talent across the entire health care team.
• 5:59
  - Really, though, one of the things that we're
• 6:01
  - thinking about is also research and innovation.
• 6:04
  - How are we thinking about cutting edge use
• 6:07
  - of artificial intelligence,
• 6:09
  - not just for the electronic health system,
• 6:12
  - but accelerating research and also being able to
• 6:14
  - answer the questions of our patients and families
• 6:16
  - that might have done might have done a
• 6:18
  - search.
• 6:19
  - So these are all the things that we're
• 6:20
  - thinking about to not only be dynamic with
• 6:23
  - what the needs of the population are, but
• 6:25
  - to make sure that we keep all the
• 6:26
  - members of the health care team excited about
• 6:28
  - coming to work every day and doing really
• 6:30
  - hard work together.
• 6:32
  - I love that. And now shifting gears a
• 6:34
  - bit, who do you admire as a leader
• 6:37
  - from any industry and why?
• 6:39
  - I love this question.
• 6:41
  - And, again, Chanel, you make it really hard
• 6:43
  - to choose.
• 6:45
  - When I think about the health care industry,
• 6:48
  - I am so inspired by the work of
• 6:50
  - our president and CEO, Kim Cripe.
• 6:53
  - If you look at her history in terms
• 6:55
  - of leading our organization for over thirty years,
• 6:58
  - the foresight and the investment into things like
• 7:01
  - pediatric
• 7:02
  - mental health and even the right time to
• 7:04
  - merge as part of the larger organization
• 7:07
  - is so forward thinking.
• 7:10
  - She is not only a kind human,
• 7:13
  - but she has embodied this idea of having
• 7:15
  - good partnership
• 7:17
  - across the clinical teams and hospital leadership teams
• 7:20
  - for decades.
• 7:21
  - Before they were soundbites on all the leadership
• 7:23
  - podcasts,
• 7:24
  - she really embodied that.
• 7:27
  - That feeling is 100
• 7:29
  - palpable when you walk through our organization.
• 7:31
  - We feel like we are in it together.
• 7:34
  - One of our new vision statements is around
• 7:36
  - we are better together.
• 7:38
  - This is not just around the integration, but
• 7:40
  - it really embodies the spirit of how our
• 7:42
  - health care workforce
• 7:44
  - sees this as a team sport.
• 7:46
  - The families are part of the team. Health
• 7:48
  - care members are part of the team, and
• 7:50
  - really so is the community.
• 7:52
  - So for me, Kim Cripe is such an
• 7:54
  - inspirational leader, a kind person, and really a
• 7:57
  - leader that I aspire to be. But, Chanel,
• 8:00
  - I have another one if that's okay,
• 8:02
  - because when you say cross industry, that choice
• 8:05
  - is really big.
• 8:07
  - Absolutely. Do you wanna walk us through that?
• 8:09
  - So this last year, I was fortunate to
• 8:12
  - be a fellow of the Obama Leadership Network.
• 8:15
  - I had a chance to connect with over
• 8:16
  - a 100 leaders all across the nation who
• 8:18
  - are doing important work,
• 8:20
  - really thinking about how do we improve democracy
• 8:24
  - and work together in our own communities
• 8:26
  - to create that better tomorrow.
• 8:28
  - In that group and with the opening of
• 8:30
  - the Obama Foundation Center this year, I
• 8:33
  - remembered how inspired I am by the work
• 8:35
  - of president Obama,
• 8:37
  - including what he did with the Affordable Care
• 8:39
  - Act and really changing how we think about
• 8:41
  - health care and making sure we have access
• 8:43
  - for patients and families.
• 8:45
  - True change takes generations to
• 8:48
  - see their full effect.
• 8:50
  - And his work, what he's done with the
• 8:52
  - foundation, getting the opportunity to work with leaders,
• 8:54
  - and now getting a chance to continue that
• 8:56
  - work for the Obama Foundation is such an
• 8:58
  - honor. And it is something that really inspires
• 9:01
  - me, especially when I see the changes in
• 9:03
  - health care that are happening every day at
• 9:04
  - our hospital.
• 9:06
  - Absolutely. That's incredible. Well, doctor Galien, I've enjoyed
• 9:09
  - our time today. But before I let you
• 9:11
  - go, is there anything else that listeners should
• 9:12
  - know?
• 9:13
  - I think the future of health care is
• 9:15
  - really exciting.
• 9:17
  - There's a difference between what people may see
• 9:19
  - in the news or what their perspective may
• 9:22
  - be. But every day, what I come back
• 9:24
  - to is that there is a really special
• 9:26
  - relationship between physicians and their patients.
• 9:29
  - When I think about my own kids, the
• 9:30
  - people that I trust,
• 9:32
  - the people that you go to when you
• 9:34
  - are sick or your family is sick,
• 9:36
  - that says a lot about who we trust.
• 9:38
  - I know that health care in this country
• 9:40
  - isn't perfect, but I'm so proud to work
• 9:42
  - at an organization where we're trying to make
• 9:43
  - it better every day.
• 9:45
  - And, honestly,
• 9:46
  - it is an honor and a privilege to
• 9:48
  - take care of patients and their families,
• 9:50
  - and I hope everyone gets to feel as
• 9:52
  - fulfilled in their work as our health care
• 9:55
  - members do.
• 9:56
  - That's a great note to end on, doctor
• 9:58
  - Galley. And I wanna thank you once again
• 9:59
  - for your time today and for sharing your
• 10:00
  - insights on the Becker's HealthCare podcast. Thank you
• 10:03
  - so much.