10: The Phone Call That Made Jay Baer Quit His Job The Next Day
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When Jay Baer was 30, his best friend called to say he had brain cancer. Jay quit his job the next day.
That call, and the list he made afterward of what he was actually afraid of, set off a 28-year career of building, selling, writing, and starting again. Jay is a sixth-generation entrepreneur, a seven-time author, and one of the most recognizable names in customer experience. He's also taking a sabbatical from speaking after 18 years on the road to focus on his newest venture, Tequila Report.
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