Latest / Inspiring Stories / Enjoy Your Entrepreneur Life and Time with Jeremy Shapiro
Transcript
- 0:04Thank you for listening to de Pictures Media Radio. You rat you readything to
- 0:31me? Oh well, jus well not a bad I see you so shupon
- 1:17nash along is it as an okay, welcome back everyone. As a business
- 1:42mentor coach to entrepreneurs serial entrepreneurs, Jeremy B. Shapiro helps founders find entrepreneurial
- 1:52freedom as a true business owner, an important distinction that many entreprens can easily
- 2:00miss when working in their business instead of on their business over the deck.
- 2:07Over two decades, through structured masterminding, one on one coaching and consulting work,
- 2:15Jeremy has been helping entrepreneurs discover the core strengths in themselves and their businesses
- 2:23and attain freedom they deserve. Jeremy has had a number of businesses started.
- 2:34He is when you hear the number of businesses they actually started, well ask
- 2:39him about that you will be astounded. And at the same time, if
- 2:46you're looking to help your business grow in all the right ways, he is
- 2:52the guy to get it done for you. So why don't we welcome Jeremy
- 2:55to the show and let's start finding out how to turn that project into something
- 3:02much bigger than what we might have ever imagined one. So welcome to the
- 3:42show, Jeremy. Now two decades of entrepreneurship and you you have we'll get
- 3:49to your mastermind and everything what that actually looks like, because it's one of
- 3:53the core things that you do. Where did it all start? You know,
- 4:00twenty years ago? Where were you? Yeah, so you know it's
- 4:05twenty pushing the thirty. I hate to say, but we're on that.
- 4:09We're getting towards the other side of, you know, twenty plus years now.
- 4:13I've always been an entrepreneur, going back towards my high school days.
- 4:17I was both attending high school and building up one of my first businesses.
- 4:21And as I got towards college, I was trying to do this really challenging
- 4:25thing, which was balancing full time university and like a business that was starting
- 4:30to take up like forty hours a week. So it wasn't just me.
- 4:33I'd expanded out. I'd been building out a team, but I was at
- 4:36this inflection point of my business needed more of my time, and so I
- 4:42made a really difficult decision as I look back, of putting university on hold
- 4:46for a semester, because in my mind, this was just a little bump
- 4:48in business, and then you know, I'd come on back and get back
- 4:51to school and the business would be off and running. My wife, who
- 4:55met me around that time, will tell you even till today that she looks
- 4:58back when I told her that was gonna be going back to school, and
- 5:00she knew even then like now this guy's not going back, and she wasn't
- 5:04wrong. But you know, here we are, all these years later,
- 5:08and you know, I've been a serial entrepreneur. Most every business I've launched
- 5:12has been a spin off of one of my previous businesses, or filling a
- 5:15need that I had in one business, or somehow related to you know,
- 5:19the people I was already helping. And that's always been entrepreneurs and helping entrepreneurs
- 5:24move towards what I call entrepreneurial freedom. Yeah, well, entrepreneurial freedom.
- 5:29That that's that's a really cool worp. What does that actually look like?
- 5:33So you know, it's funny when I use the term entrepreneurial freedom, some
- 5:36folks think we're talking about just the financial freedom part, and yeah, done
- 5:40right, that can come from owning your business. In fact, many folks
- 5:44get into business because they want to, you know, find that financial freedom
- 5:47part, but entrepreneurial freedom is really about freedom of time. It's freedom of
- 5:51choice, it's optionality. It's you getting to choose how you spend your time.
- 5:57So when you build your business in what I would call the right way,
- 6:00you have the right people, the right systems, and so on,
- 6:03that lets you spend more time giving back in your community with causes that are
- 6:08important to you, spending time with family, spending time with you know,
- 6:11spirituality, in your business, hobbies, whatever it is that's important to you.
- 6:15It lets you have choice in how you do that. And for most
- 6:18of us, look, we're entrepreneurs because we love the work that we do,
- 6:21and so we spend some of that time I have gotten back within our
- 6:26own businesses, and that's totally fine. But it means you're doing the work
- 6:30that you want to do, in the work that's important to you, with
- 6:32the clients you want to and the kind of projects that are interesting to you
- 6:36and so on. Yeah, because they hear here's just a lot from people.
- 6:40They're they're like, I know some people they started their own foundation and
- 6:46stuff like charitable foundation, and they're like, oh, they're like, oh,
- 6:49I have to work seven days a week, but didn't you choose that
- 6:57because it because you're also because that's same business is also giving to the community,
- 7:01And I'm assuming that it means that they're doing things that are also giving
- 7:06to the community. And then you find out on the back end is like,
- 7:10oh no, it's paperwork, it's this, it's that, it's everything
- 7:14anything but being able to go out and help people. So it's so interesting.
- 7:21Many people who get into business there are right along the lines of what
- 7:26you're sharing there. They are typically what we call a technician, right,
- 7:30they're doing the work of the business. Right, You're an accountant working in
- 7:33an accounting firm and you do accounting work. Right, You're a plumber and
- 7:36a plumbing company, you do plumbing and so on, and so the next
- 7:40natural step is you go and you hang your shingle and you run your own
- 7:44business doing that same trade. But along with that comes all the rest of
- 7:48the work of owning a business, not just the work of the business,
- 7:50but now you're dealing with, you know, your bookkeeping, you're dealing with
- 7:54your marketing, you're dealing with the sales, you're dealing with everything that supports
- 7:59that core work of the business. And what I find is a lot of
- 8:01times you find solopreneurs that are in this solopreneurship space of having the worst parts
- 8:07of a job and the worst parts of a business. And so when we
- 8:11move towards entrepreneurial freedom, we're helping folks move from being a solopreneur to a
- 8:15true business owner where you have a business that actually supports you as opposed to
- 8:20you putting in ninety hour work weeks, you know, supporting the business.
- 8:24No being a solopreneur because I'm a control freak myself, right, I say
- 8:31that with with with great conviction and affection. That doesn't mean that I don't
- 8:37know when to pass a job on to someone who's better suited to do it.
- 8:43It just means that the core thing you are going to be in control
- 8:48of the of the direction. Right. Yeah, So you as a founder
- 8:56are typically still the visionary you well, office still set the direction for the
- 9:01company. But one of the challenges of you know, being stuck in you
- 9:05know, a job in a prison that you've created for yourself, is that
- 9:09it can be hard to a recognize that and be to get out of that.
- 9:11But it doesn't have to be so hard, you know, as a
- 9:15client, I was working with who himself was a solrepreneur, and he wanted
- 9:18to be there for his customers when they needed support from him because his name
- 9:24and his pride is tied up in the product, and that's good. You
- 9:26do want to stand behind your products, so that's it's commendable. Yeah.
- 9:28The downside to that is that he loved mountain biking, hiking, getting outdoors,
- 9:33being in nature. It was good for him as restorative for him,
- 9:37it was good for his health, well being, et cetera. But there
- 9:39wasn't much cell phone coverage where he'd liked to go hang out, so he
- 9:43felt tied to having to be available to his customers all the time, and
- 9:48so he wasn't getting out and recharging himself. So one of the first things
- 9:52we did was we got him a support person. So simply having someone on
- 9:56the front lines to receive customer inquiries and get to them, freedom up to
- 10:01handle sales meetings and not worry about looking at his phone during a sales meeting.
- 10:05Let him get back into the outdoors where he got recharged and was good
- 10:09for his health and mental well being and freedom up to do other things in
- 10:13the business that weren't just the frontline support. Yeah, and so that was
- 10:16like this first step towards getting back some in that time and climbing back some
- 10:20of that freedom. Yeah, but getting a support person that doesn't necessarily mean
- 10:24that you have to take one an employee, does it. No, So
- 10:28in this case that was, like you know, it was an outsource.
- 10:30You have freelancer, and for a lot of businesses sometimes the first hire there
- 10:33are freelancers, and in fact, you can build entire businesses where all your
- 10:37team members are freelancers. You can also go the employee route. There's pros
- 10:41and cons to both of those, but the point is you're offloading tasks from
- 10:45yourself somewhere else, and that typically comes in one of those three forms,
- 10:48right, an employee of BA or a freelancer right. Or thirdly is like
- 10:52an agency or a vendor. Right. So you hire a company to do
- 10:56something for you. So you can hire, for example, an answering service
- 11:00where you have a business arrangement with them. They enter your incoming calls,
- 11:03they route calls, do you take messages, take orders and so on,
- 11:05right, Or you can have a freelancer do that, or you can do
- 11:09it which one of those you know is going to let you scale and be
- 11:13less distracted when you're focusing on the deep important work in your business. Yeah.
- 11:16No, I know when when you find you talk about the entrepreneurial freedom,
- 11:24then when people find it, they something else seems to light up in
- 11:28them. Right, Yeah, yeah, we all know that feeling, or
- 11:33many of us do, of having to do something you don't want to do,
- 11:37but you quote have to do it for the wrong reasons. Right.
- 11:41Many times, if you think about you know, you probably have friends who
- 11:43have jobs and don't particularly love them, but they have to go to the
- 11:48office and sit through the meetings they don't want to be in, and you
- 11:50know, have the one on ones they don't want to be a part of
- 11:52and so on, because they get a paycheck and benefits and so on.
- 11:56So you look at sort of the energy that comes from someone they're talking about
- 11:58the job they don't like, but they get a paycheck and benefits from,
- 12:03right, versus someone who spends their time how they want to and is able
- 12:07to pursue their passions and interests and actually make meaningful change on the people's lives.
- 12:11Right. There's a different level of excitement and enthusiasm that comes with that.
- 12:16You are charting and choosing your own way, and you're doing what you
- 12:20want to do and what you feel is the right thing to do and not
- 12:22what you quote have to do. There's a big, big difference in those
- 12:26two perspectives. Yeah, yeah, and of course you help people find that.
- 12:33Now one of your biggest tools. We've talked about this in the pre
- 12:39interview and everything about you have this mastermind where you start helping, guiding and
- 12:45molding people into this would you like to call the entrepreneurial freedom. I keep
- 12:52going back to that word. I like it. It's great, it's wonderful.
- 12:58So for me as a business owner for decades, masterminds were such a
- 13:03powerful tool that helped me move ahead, get unblocked, and so on.
- 13:07So, like the idea of like a mastermind goes back to Napoleon. Hill
- 13:11came out with a book in the thirties called Think and Grow Rich. So
- 13:15within Thinking Grow Rich, chapter ten is called power of the Mastermind, the
- 13:18driving force, the ninth step towards riches. Now, what he talks about
- 13:22in there is that when you get together more than one person in the same
- 13:24room at the same time, it's not just this like additive collective wisdom of
- 13:30what you both know. By being together and sharing that space, you actually
- 13:35create this mastermind, which is the combination of everyone's thoughts working together towards a
- 13:41common goal and a harmony. Right. So you think about like, if
- 13:43you've ever ever been like in a brainstorming SESSI where you spitballing ideas with a
- 13:48bunch of folks. Right, It's not like you picked the one idea that
- 13:50one person had that, thank goodness they were there. It's usually a development
- 13:54of layered building from the conversations that you're all having together that would never have
- 13:58had and if you weren't all together in the same space. So the way
- 14:03we use masterminds in business is we get folks together once a month for full
- 14:07day Bay Area Mastermind Meeting, and that's where we really delve into what's going
- 14:11on with everyone, what they've accomplished over the past month, what they're working
- 14:15on, what blocks they have or what challenges they're facing, what's been working,
- 14:18what's not, and so on. And what you get from this is
- 14:22not just peer advisory and feedback and input from those that are around you,
- 14:28but you get this really powerful facilitated conversation. But even more than that.
- 14:33What I love is that when we have people join us for a test drive
- 14:35to see what the mastermind is like for a day. They come in with
- 14:37an idea of what they know. This is usually their area of expertise,
- 14:41the stuff they're doing really well in business, right, so that's the stuff
- 14:45they know they know. They also come in with the stuff they know they
- 14:48don't know, and this is usually their block or their biggest question that they
- 14:52felt if they could only get this big question answered, they could move forward,
- 14:56right, So there's something they know they don't know. But the real
- 15:00opportunities I see again and again around the table are the third category, and
- 15:05those are all the things you don't know. You don't know, and when
- 15:09others are sharing what's going on in their business, what's working, what's not,
- 15:11what the challenges are, that's where those big aha moments come from.
- 15:16That's where those real mastermind breakthroughs come from, because you're getting exposure to new
- 15:20ideas, new ways that people are doing business, new ways people are generating
- 15:24leads, closing sales, building their business that you never thought of before.
- 15:30And so this isn't just like a presentation format where a person is broadcasting the
- 15:33hot seats and interactive conversation. So from that conversation, what's coming up is
- 15:39you have a different business owner sharing what's going on in their business. Maybe
- 15:43you know how they're growing their business, and you then ask the questions around
- 15:46that. And so one of my favorite examples of this is we have,
- 15:50you know, an e commerce business owner sitting across the table from a retail
- 15:52store. Right. Ok. The retail store has been growing their business through
- 15:56direct mail, right sending you know, buying lists, sending out you know,
- 16:00physical mailers, and people come into the store. The e commerce business
- 16:03owner has been doing email marketing as one of their channels, sending out emails,
- 16:08people click and they buy online. Both business owners are very successful.
- 16:14Both also want to grow, and so the questions start coming up to each
- 16:18other around what vendors to use, what best practices, how you're finding the
- 16:21list, what the offers are, and all these things, and next thing,
- 16:25you know, the e commerce business over the next month. One of
- 16:26their accountability items that they follow through on is the e commerce business owner worked
- 16:33in the list broker, bought a list, put together a print mail advertisement,
- 16:37sent out direct mail, got new customers who never heard of them in
- 16:40the door, buying online, now on the list, and so on,
- 16:44all because of what a retail store owner we're sharing. And on the flip
- 16:47side, the retail store owner starts asking customers at the front counter in the
- 16:51store for email addresses, creates a VP membership club like the e commerce business
- 16:56had for repeat customers. Start sending out email market with permission to these customers,
- 17:02and what do you know, starts getting additional incremental sales from a whole
- 17:06new channel simply by hearing about someone else's success and being able to ask them
- 17:10directly in that closed door, confidential space where you can have the real conversations
- 17:15about real numbers, what's working and what's not. So that kind of cross
- 17:18pollination is what happens when you're exposed to what you didn't know you didn't know,
- 17:22and that gives you direction and helps you find those new opportunities. There's
- 17:26real power in those I didn't know that even I didn't even know to ask
- 17:32I didn't's real power in those in those situations, real learning too. Right.
- 17:41So yeah, what's interesting too is that when you know, if you
- 17:45think about working like with a coach, for example, right, you have
- 17:47one person you're talking to or if you're spit palling with a friend or one
- 17:51other business owner, that's great. But when you have a group, a
- 17:56troop, your advisory group, you're getting feedback from all around and that can
- 18:00challenge your beliefs, your paradigms. We had someone who came into the room
- 18:03to see if you know, the group would be a good fit for his
- 18:06business, and one of the first questions he was asking was around what he
- 18:11was charging per hour for his work. And in his mind, the paradigm
- 18:17that he was working within his belief system was you're paid hourly and the more
- 18:22experience you have, the more you can get paid. An understandable approach many
- 18:27folks share that belief, but we were able to provide the feedback of going
- 18:32switch into a value based pricing model of what is the value that you're providing
- 18:37to your clients? Can you price yourself that way? And that's a totally
- 18:42different way of viewing what your value is and how much you can get paid.
- 18:47And even still this guest was you know, was challenging back saying,
- 18:52well, yeah, maybe I'll do that, but first I want to get
- 18:55like, you know, X number more clients, because in his mind he
- 18:59wasn't work, And here the groups saying, no, you are, because
- 19:02you've just shared with us the benefit you deliver and the value deliver you can
- 19:06charge based on that. So we're able to sort of help people get unstuck
- 19:10in areas they didn't even know they were stuck, just by sharing them with
- 19:12them the group's successes and getting unstuck from the same place. You're in a
- 19:15room of folks who've been there, who'd done that, and want nothing but
- 19:18the best for you. Yeah, now hang on one second. There for
- 19:22everybody listening is a this is a more common problem than you think, and
- 19:27you should be looking at a more value based system of because because you are
- 19:34actually putting putting your value into into other people's businesses. So jere me because
- 19:44we did in our own networking group. We we just had a conversation around
- 19:49value based UH pricing, And I told a wedding photogra it's in our group.
- 20:00I said, you need to take your price and multiply it by five.
- 20:07And he's there and he looked at it and he's like, but that
- 20:10puts me up over close to ten thousand dollars a wedding. I'm like,
- 20:18yeah, exactly, sounds good, I said, trust me, you need
- 20:22to. This is where you need to be because because if you see his
- 20:26photography and everything that it's like, wow, this is awesome stuff you're doing.
- 20:33So make people. It's interesting with with the price elasticity, what we
- 20:38see again and again is almost always, not every time, but almost always
- 20:44when you test a price increase, profitability goes up. You typically don't lose
- 20:49new customers, no, and you attract better customers. So it's okay,
- 20:57our listeners, you have my permission to raise prices. Yeah, can I
- 21:03show you one other quick stories? Just because we're talking valuate for valuations.
- 21:07So we remember in our group and she had a business with seeing success with
- 21:11it was you know, had built relatively quickly a six figure business, and
- 21:17someone reached out to her out of state and found her and was like,
- 21:21hey, can you you know, can you come out here and teach me
- 21:23how to build the same business you have, but out here in my market.
- 21:27And so that wasn't her core business, right, Her core business was
- 21:30doing what she did, not showing people how to build the same kind of
- 21:33business. So she came to the group and she was trying to figure out
- 21:36like what to charge for this, and she was like, well, like,
- 21:38maybe if a charge like I don't know, one hundred bucks an hour,
- 21:42you know, if I'm out there for a day, that's like eight
- 21:45hundred bucks, But then I have to pay for my flights and have to
- 21:47pay for my accommodations and so like, I don't know, right. So
- 21:48she's noodling this through and we're like, hold on, you're going to show
- 21:52someone how to build like a six figure business and not make the same mistakes
- 21:56you did and just give them the blueprint for the exact same business. Shouldn't
- 22:02they be covering all your expenses and shouldn't that be like, you know,
- 22:06easily tens of thousands of dollars? Yeah, And you know she's looking at
- 22:10us like, well, but like, that's my time's not worth that,
- 22:11Like, hang on, it's not just the time you're spending with him,
- 22:15it's the time of your career that has gone into you learning how to do
- 22:19the thing that you're doing. Right, that's where that value is. Right,
- 22:25you learned a thousand ways not to create the business that you have.
- 22:27Now, that's the value you're bringing is how to and how not to.
- 22:33So don't think about this from like a my hourly time is think about the
- 22:36value that you're bringing. So the end of that story is, you know,
- 22:40with a deep breath, she you know, went home, practiced in
- 22:42front of the mirror and then you know, offer that five figure price to
- 22:48that prospect too. Is like done great and she got that so she well
- 22:52over ten xt you know what she was going to make on that by moving
- 22:56to value based pricing simply by getting that feedback from peer advisor who wanted nothing
- 23:00but the best for her. That's a huge one. Well, we love
- 23:03those. I want to ask this question though, with value based pricing,
- 23:10people are going to if they if they have it or they have the ability
- 23:15to get it, they're just going to pay the price. Don't you think
- 23:21the people are going to the values that Yeah, yeah, they're just going
- 23:23to look to look to find to pay the bill if they see the value,
- 23:26right. Yeah, if your value is there, then the price isn't
- 23:30an issue, right If your value is not there, and that's where you
- 23:33run into price crailings and run into issues. Right. So the wedding photography
- 23:37you were talking about, if the work was sort of mediocre at best,
- 23:40probably couldn't five x that price could you right? But when you when you
- 23:44do excellent work and you truly differentiate in an done right. You know,
- 23:49one of the things we talk about is how you don't have any quote competition
- 23:55when you're talking to a prospect. It's just a matter of checking for you
- 23:57know, lead qualification on their side and it's a done deal. Right.
- 24:03If your prospects view competitors when they look at you and they think that you
- 24:07are just one of many, then that's a positioning challenge and we've got to
- 24:11fix that. So you are the only option, and that typically comes from
- 24:15niche and branding and dialing in who it is that you serve and how you
- 24:18offer more value than anybody else out there. So there is no other option.
- 24:21Yeah, Well, going back to our word entrepreneurial freedom. I told
- 24:26him this because everybody knows that we're basically we're also filmmakers as well as podcasters,
- 24:33and that we also do film editing also, And I told him,
- 24:42I told him like this, I said, I said, if you charge
- 24:45more and that person sees the value in what it is that you're doing,
- 24:52you have now the time to sit and put your style to it, because
- 25:02that's what they want. Yeah, and yeah he's It was like I could
- 25:08see see the the Demmer switch coming on. It's I love it. I
- 25:15love it. Yeah. If if you think about, like in photography,
- 25:18if you have just any old photographer who's like, look I do pet photography,
- 25:21I do portraits, you know, I do you know headshots, I
- 25:23do weddings and all this, Like is that who you want as your photographer
- 25:29or do you want someone who's like, look, I only do you know
- 25:32beach weddings, you know, for sunset of you know, couples who have
- 25:37you know, wedding party this size and sort of niche down right, and
- 25:40someone's like, yeah, we're doing a beach wedding. I want the person
- 25:41who knows about all the challenges that come with that and the guy who's like,
- 25:45oh yeah, like the reflection that comes off the water, we handle
- 25:47this way and like that's just what we do. Right when you when you
- 25:51if you need cardiac surgery, do you want the general practitioner slash veterinarian slash
- 25:55barber, or do you want the person who's like a cardiac specialist who just
- 25:59does hearts, you know, on people like you. You want a specialist,
- 26:03and that's always worth more. Yeah, yeah, exactly right. It's
- 26:07like definitely, And that's a good example, you know, heart surgery.
- 26:11You know, we all need to That leads us into we do need to
- 26:17kind of specialize in what we do, don't we. Yeah, yep,
- 26:22it's it's easy, especially early on if you don't have that mission, that
- 26:26mission, that vision, the purpose dialed in to take whatever work comes your
- 26:30way, and then you start to get defined by all the projects. So
- 26:33you say yes to and there are gonna be some kinds of projects clients,
- 26:36et cetera that just aren't a good fit, but early on you feel sort
- 26:40of a need to do whatever pays the bills. But ideally you grow to
- 26:44that next step where you niche down to really where your specialty is and you're
- 26:48able to start saying no to projects that aren't a fit or conditional nos where
- 26:52the client knows what would make it a fit. You know, many years
- 26:56back, I had a prospect that I was talking about doing consulting work and
- 27:02for what they're looking for, you know, I basically had three terms that
- 27:03I came back with and said, like, look like this this isn't going
- 27:07to be a big a fit for what I do. You know unless you
- 27:10know the following three things happen. And so he said, okay, and
- 27:14may those three things happen. And next thing, you know, I had
- 27:15a great client to work with. Right, So when you know where your
- 27:18line is, you can communicate that and then some folks will disqualify and other
- 27:23folks will more consciously qualify because they'll be attracted to that that's special. Again,
- 27:29it goes back to do do if you put enough value into yourself,
- 27:33they see the value and then like, oh well, let me meet those
- 27:37conditions and get back to you. Right, yep, exactly, so awesome?
- 27:44Oh is it? I don't know. I just think that that's like
- 27:51a huge problem. And how do you how do you walk a person through
- 27:56to that so that they start to see that they have with specialty, that
- 28:00they have that talent and then that talent polished up bring them. Yeah.
- 28:07So at a certain point, so most of the business owners we work within
- 28:11our Mastermind group are established business owners with people, systems, proven sales process
- 28:17and they're scaling right, and they want to continue to grow. But I
- 28:22also we have for our founders. We have a founders group that we actually
- 28:26launched last year for folks who are earlier stage right. And what I found
- 28:29is really those are really two very different avatars. Right. So when we,
- 28:34you know, talk about having our mastermind group for established businesses with proven
- 28:38sales processes that consciously repels the earlier stage founders but attracts the established business owners,
- 28:47right. And what was funny is I still found myself talking to founders
- 28:51who were saying, Jeremy, we wanted to do something with you, we
- 28:52can we hang out with other founders And that's really what started the Founders Group.
- 28:56And by having that separate home for them, we can make sure people
- 29:00are in the right place. A founder is going to ask the how do
- 29:04I questions right, and the established business owner is going to share here's what
- 29:10I'm doing, how do I do it better? Right? And those are
- 29:14vastly apart, which is why, like you know, you don't put those
- 29:17in the same fish tank by design. So in terms of like you know,
- 29:22some of these challenges, there's different challenges you face as an earlier stage
- 29:23business owner then you face as an established and scaling business owner. So this
- 29:29idea of nicheing is typically figured out by the time you are more established and
- 29:36starting to scale, but not always. And what's nice though, is at
- 29:41that point you have had enough customers that we can start to look for the
- 29:45patterns. So we can look at you know, which customers do you enjoy
- 29:48working with the most? Like what category where do you see the most success?
- 29:52Right? Where do you deliver the most value? Right? What has
- 29:56the most profit? What takes the least time? Like, we can look
- 29:59at any of these metrics to dial into where you want to niche. And
- 30:04then the cool thing with nicheing is no one's saying you have to say no,
- 30:11but you're just choosing who do you want to attract in terms of your
- 30:12branding, your website, even your company name, your product names and so
- 30:17on. Right, So if you think about even I use the example sometimes
- 30:22of pizza shops. Right, pizza could be viewed as a commodity. You
- 30:26want pizza, pizzas pizzas pizza, not really, right, there's a lot
- 30:32of companies out there who you sell pizza. Right, there's a lot of
- 30:37companies out they're selling pizza and they're all still in business for some reason.
- 30:41So clearly it's not just commodity. People aren't always going for the cheapest,
- 30:45are they? But people aren't always going for the fastest delivery, are they
- 30:48right? So you look, if you think about going out to a nice
- 30:52sit down restaurant, white tablecloth, table service and all that, that probably
- 30:56narrows it down to a certain restaurant for pizza. If you're thinking about we
- 31:00want pizza delivered in thirty minutes, guaranteed that's going to be going to a
- 31:06different direction. Probably not the tastiest pizza, no table service, right,
- 31:10but you're getting pizza delivered quickly. If you're thinking highest quality ingredients, you're
- 31:14thinking it a different brand, you're thinking cheapest. Right. So we move
- 31:17around as consumers based on what it is we're looking for beyond just that broad
- 31:22pizza. And then if you want to get super nerdy, you can start
- 31:25asking, well, do we want like Chicago deep dish? Right? Do
- 31:27we want Detroit style? Do we want you know, even with an ala,
- 31:32do you want Roman style? Right? Which style? Which kind of
- 31:34pizza do we want? Specializes as a one? Yeah? Right, there
- 31:38answered your questions like, yeah, new York Neopolitan, I mean, come
- 31:42on, even in New York, right, my family is originally from New
- 31:45York, New York. Someone from the Bronx is like, oh, Brooklyn
- 31:48pizza. I don't want that of Brooklyn saying, oh, I don't want
- 31:51pizza from Queens, Like that's even within the city, right. So yeah,
- 31:56it's just you think about nicheing and knowing your customer. Right. When
- 32:00you niche, you will very much attract the customers who want you most,
- 32:04who will value what you have a lot more, and you'll actively repel those
- 32:07who don't. So we typically look out to answer your question, Michael,
- 32:09we look at who are the customers you are working with, where you've see
- 32:13that success, what's the best to work with, and so on, and
- 32:15then we play with nicheng there. That comes in the form of, you
- 32:19know, more targeted ads, right, using the language of that audience,
- 32:23going to landing pages, going to offers that are all much more tailored to
- 32:27that language. Yeah. So for a lot of people listening out there,
- 32:31they keep hearing the the the phrase ideal customer. But you've just talked about
- 32:37is a scientific and logical method of formulating who that ideal customer is? Yeah.
- 32:47Yeah, And when you get started and you have zero customers, you're
- 32:51looking for that first one. Well, at this point the question is like,
- 32:54well, who do you want to work with right, you got to
- 32:59pick something. Otherwise, if you're going out there saying, you know,
- 33:02I can do anything for everyone, who's going to hire you for anything?
- 33:07We've all hard like the you know, jack of all trades, king of
- 33:09none phrase before, Right, But when you start to narrow that down a
- 33:13niche and niche and niche more, it gets better. Right. You can
- 33:15have like a general contractor who's like, yeah, I can do roofing and
- 33:19plumbing and electrical and everything else. Or you have a GC who brings in
- 33:23the specialist and brings in the roof for the plumber or the electrician, the
- 33:27people who were doing just that skill all day long and can bring the expertise
- 33:30to the table. So our goal for you is to figure out sort of
- 33:35what that niche is. You can still work with an industry, but who
- 33:37was it you work with? Right? There was in a Mastermuink group that
- 33:39I was part of, we had a member who did like financial planning,
- 33:45and so within his customer base he sort of said, look, I only
- 33:47want to work with people with a million dollar net worth and hire and he
- 33:52had some more niche and beyond that, but that was sort of one of
- 33:53the categories and he decided he wanted to do like a customer appreciation event,
- 33:58get his clients together, go do something thing and bring in some speakers and
- 34:01that kind of stuff. And so it ended up that that turned into the
- 34:05idea of a cruise. It was like, all right, cool, we'll
- 34:07get everyone together on a cruise. We'll cruise together. And he's asking like,
- 34:10you know, what topics are of interest? What speakers should I bring
- 34:13in? And people are like, look, I just want to hang out
- 34:15with people like me. So I was like, oh, okay, so
- 34:17fun. We'll make it fun. So he does. They have a wonderful
- 34:20cruise, They have a few speakers, no one cared, but they mostly
- 34:22really enjoyed to hang out with people just like them. But as he did
- 34:25his feedback surveys after the fact, which we all should be doing in our
- 34:29business too, right, right, right, he got some interesting feedback.
- 34:34Many of the folks said like, hey, love, the cruise was great,
- 34:36but I want to hang out with people more like me, people with
- 34:38like the five million dollar networth and higher, like that's why I want to
- 34:42hang out. None of is riff raff at like the million up. And
- 34:45he's like, oh, okay, got it. Like good feedback, thank
- 34:47you. Into the next year, he offered a separate event for those with
- 34:51the five million dollars networth of and he's like, there we go. Now
- 34:53people can hang out people like them. I've got my niche for how I
- 34:57take out those clients and what we do. And wouldn't you know what,
- 35:00He did the feedback survey again and got basically the same feedback folks who were
- 35:04saying, you know, it was great, but like, we really want
- 35:06to hang out people with like the fifty to fifty million dollars net worth and
- 35:08hire not these folks that like, you know, the five So it ended
- 35:12up he found he really had three segments within his own client base. He
- 35:16was he'd attracted them over time, some he'd been working with longer and so
- 35:20on. But even segmenting within his customer base and changing the offerings he has
- 35:24for his existing clients comes down to, you know, a few different avatars
- 35:30that ideal client. So then who do you think he went out there to
- 35:34look for more of among those avatars? Who did he start to specialize more
- 35:37in? Right? And so that was that's sort of a good example I
- 35:40think of about looking at where the niches even within your current clients beyond what
- 35:45you've been attracting so far, and how you change your offerings up for those
- 35:47different audiences. Right, So let's get to some some some tangibles of of
- 35:54of what this actually looks like, because we're gonna start running short on time.
- 36:00You got to get to the kind of beautiful world you want to create
- 36:01with all this. Yeah, so what are some of the tangibles the results
- 36:07that people have gotten from from this, from your mastermind and from your coaching.
- 36:15Yeah, so, entrepreneurial freedom is really is a big thing we're going
- 36:17for. And you know, one of the stories I love to share is,
- 36:21you know a lot of our members are serial entrepreneurs. So they come
- 36:23into the group with one business and maybe they've had business in the businesses in
- 36:28the past, but they often end up launching some new business during the tenure
- 36:30in the Mastermind. And that's really cool because that's where we see these big
- 36:35pivots that come from the aha moments and those big light bulb ideas, that
- 36:39dimmer switch going up, you know, within the group. So we've had
- 36:44many of our members who have launched entirely new businesses that be eclipses the initial
- 36:49business they came in with, and that comes from those conversations and ideas that
- 36:52come up in the room. We also have members. You know, one
- 36:55of our members came in with one business, had been doubling it year over
- 36:59year, had the need for a little side business to fill a gap in
- 37:04his market, and sort of throughout this little side business that required zero time
- 37:07of his had a VA doing all the work and just had like you know,
- 37:10an ad to carte buy now button online that flowed into the VA who
- 37:14took care of everything the business needed none of his time. Well, that
- 37:17business grew and grew and grew on the side. In the interim that main
- 37:23business he came into the group with, he sold, he exited, had
- 37:27a seven figure exit on that business, packed up the family in an RV.
- 37:30They drove around the country for a year doing the whole like, you
- 37:34know, let's see all the things with their young with our young family,
- 37:37this is the time to do it, and ended up settling, you know,
- 37:39in southern California, and you know, found found a home down that
- 37:43way and has really lived this wonderful like post exit life that many business owners
- 37:47are going for. But in the meantime, beyond just that sort of payday
- 37:52from selling the business, that little side business has continued to produce, and
- 37:57that little side business that still requires like none of his time, has just
- 38:00continued to scale and grow. And so we love when that happens. When
- 38:05you have cash flow businesses as well as sort of chunky you know, exit
- 38:10size transactions as well. And this is thing is one of those cool stories
- 38:14where there was a bit of both. But yeah, those are the kinds
- 38:16of things we love to see and our members get to do because at the
- 38:20heart of it, we're entrepreneurs. We see gaps in the marketplace, but
- 38:27more importantly than that, we feel that we found a solution to those problems
- 38:31in the marketplace. But most importantly is we then do something about it.
- 38:37So starting one business is rarely the end game for entrepreneurs. Many of us
- 38:42have started multiple businesses and continue to do so because we see the gap in
- 38:45the marketplace, we find a solution for it, and then we do something
- 38:49about it, and you've got a business there you go, so fill the
- 38:53gaps exactly. You probably experience these every day, right, You experience to
- 39:00frustration as a customer, you experience a frustration, you know, as a
- 39:01business owner or you know, somewhere in your life. Yeah, and then
- 39:06you realize you can do something about it, and maybe there's a service that,
- 39:08maybe there's a product, maybe there's education, maybe there's consulting, maybe
- 39:13there's something that can help others not have that same problem you've had again and
- 39:15again, speaking for myself, you know, I was in a mastermind room
- 39:20and had a gap in my business and we couldn't find a solution for it.
- 39:25So I threw out the idea of a software solution for that to our
- 39:30group, as I would, this be a crazy idea because I kind of
- 39:34want this for my own business, and people around the table all said like,
- 39:37yeah, yeah, if you built that, like, we want that.
- 39:39And so we had effectively beta customers who are ready to test this thing
- 39:43before as ready for the public right there in the room. Launched a multimillion
- 39:46dollar business from that, and you know, and that still runs to this
- 39:51day, and that kind of thing happens all the time and we love it.
- 39:54Yeah. Yeah, those sort of things do actually have and we had
- 39:59some in our own group. He went from repairing websites too to actually finding
- 40:07his own passion. So and and he just pivoted off into that he is.
- 40:14I still still would call him to to fix up a website or help
- 40:17me, help me put a website together or something. But I know that
- 40:23his real passion is is there and that's why I refer him as yea.
- 40:30And again, no one's saying he has to turn the work down that you
- 40:31know that was that that you knew him by before. He can still take
- 40:34it. It just might not be what he leads with when when he's talking
- 40:37to you know, talking to prospects about more more the passion stuff. But
- 40:40done right, What what this does is it gets you that time back and
- 40:44you get to choose how to spend that time. And for any folks it's
- 40:46with families. For others it's pursuing passions and hobbies. Others as travel,
- 40:52others is all the above, you know. It's it's really a beautiful thing
- 40:55when you when you gain that time back. We all have the same end
- 41:00destination. Yeah, but wouldn't it be nice if we had to say,
- 41:02and what we do between now and you know, end of life? Yeah,
- 41:06it leads back to it sounds cliche. It's not the destination, it's
- 41:09the journey, you know. Yeah, And you know when when our kids
- 41:15were younger, our kids are still young. When when our kids were you
- 41:19know, one or two years old. I remember we met this this other
- 41:22couple. It was funny is we at that time had like a one year
- 41:24old and they had us a business card and the business card has the kid's
- 41:28name on it. It has both parents phone numbers and the nanny's phone number,
- 41:30and they're like, hey, like, would love to love set up
- 41:32a playdate for our kid, you know, text our nanny figure something out.
- 41:36There was this very business y, transactional thing and we got talking and
- 41:39ended up there. Both attorneys, so they both have paid for law school.
- 41:44They hated their work, like hated it, but the money, the
- 41:50money was good. So they're like, look, we did the numbers and
- 41:52they're like, we put in five years and then we're done. And I'm
- 41:58like okay, but like so like the first like five years of your kid's
- 42:00life, you're just not around for them at all. You're not present for
- 42:05any of it. You are have this tension and you know, sleepless nights
- 42:10and everything, living a life you hate for five years. So then you
- 42:15can show up and say, hey, the financial parts figured out and now
- 42:17we can do nothing and just be there like that. I guess that's a
- 42:22plan. That's just not the kind of plan that you know, is attractive
- 42:25to me. I'd rather enjoy the journey along the way too. It's not
- 42:29the plan for me. Let's put it that way, right, right,
- 42:32So I'm always curious what happened with them, how that how that plan worked
- 42:36out. Yeah, so it's gonna say, speaking of kids, is like,
- 42:44my kids are all well, last one's getting getting ready to graduate from
- 42:47high school and and he got the uh, the the cooking and the travel
- 42:58bug from me. I had one kid, they get the science bug from
- 43:01me. So yeah, and he's going to go to chef school and then
- 43:09he's gonna then then he's he's saying that he wants to go off to uh
- 43:15to the Czech Republic and learn how to emmerg himself in a culture and cook
- 43:20the culture. Like yeah, there you go, Yeah, right, let's
- 43:24do this. It's like that's fantastic. Yeah. Yeah. When when my
- 43:30wife was graduating in college, uh, well, torture last year. We've
- 43:34been dating for four years and she sat me down to have a difficult conversation.
- 43:37She's like, look like there's this really prestigious scholarship that if I apply
- 43:42to and get a Fullbright scholarship, you know, but it's very competitive and
- 43:45I probably won't get it, like no one gets these. But like,
- 43:46if I apply and get this, like after graduation, you know, I'm
- 43:51gonna be off in Europe for a year, so you know, what do
- 43:54you think? And my response was like, well, that's amazing, Like
- 43:58where where would we live? And she looked at me and she's like,
- 44:00what do you mean And I'm like, well, like that sounds amazing,
- 44:02like you know, of course you're going to get this, but where are
- 44:05we going to get to live in Europe? And that light bulb went off
- 44:07and she's like, wait, you mean you come with me? And I'm
- 44:10like, well, of course, And in her mind she was like,
- 44:13oh my gosh, I've got this, you know, long term boyfriend,
- 44:15we're in love. This is great, you know, but how don't want
- 44:20to make a decision. And my answer was well that like it was clearly
- 44:22the answer was both, and so we did move overseas for a year,
- 44:27and you know, my business continued to build up and grow. When I
- 44:30ran a business from six time zones, you know, different, and it
- 44:34was it was fantastic. We you know, having an entrepreneurial freedom. I
- 44:38matched her schedule, which was, you know, we worked Tuesday and Wednesday
- 44:45and Thursday morning, but then by lunchtime Thursday, We're off to a train
- 44:49station, you know, airport somewhere and off for like four days and then
- 44:52we're back on for two And it was incredible. But that was only possible
- 44:57because I'd been running my own business. I wasn't at asking to someone for
- 45:00permission. I wasn't quitting a job, I wasn't looking for work. I
- 45:04just continued to build things, just from a different time zone. So that
- 45:07entrepreneurial freedom gives you that freedom of choice of how to spend that time.
- 45:10And that was at this point twenty years ago. So it since we are
- 45:16actually starting to wind down to see in this show. So using an entrepreneurial
- 45:22freedom, how what is it that you want? Want to teach people to
- 45:29choose for themselves? Obviously not your choice, but they need to choose for
- 45:34themselves. So entrepreneurship isn't for everyone. It's only for us select weirdos who
- 45:39you know, don't want that comfort of a job but want to create something
- 45:44want to truly build something and want to have a say in what we build
- 45:46and how we build it. So for those who are on the fence and
- 45:51wondering like can I do this as it possible? The answer is yes.
- 45:54Are you willing to give up the things that come with a job to go
- 45:59create something arguably much better? And if the answer is yes, then entrepreneurship
- 46:04can can provide that true entrepreneurial freedom for you. M very cool. So
- 46:12best way is to work with you in in get just just get in there
- 46:17and start building. Yeah. I love writing about this stuff. Clearly you
- 46:22know you and I could talk about this for days. But you can find
- 46:25you know, my writing and everything about this that's all over at Bay Area
- 46:29mastermind dot com b A Y A r e A mastermind dot com. You
- 46:34can also find out about our Mastermind groups. You can apply for a test
- 46:37drive to see if a Mastermind group is a good fit for you. You
- 46:39can read about how to start your own Mastermind groups, how to find Mastermind
- 46:43groups, and all those kinds of things. That's all over at pay areamastermind
- 46:46dot com. Awesome cool, It's been great talking to you. This is
- 46:52fun. It was good to connect and I'm it was great to be on
- 46:54the show. Yeah yeah, So thank you everybody for listening, and go
- 47:00to the Bay Area mastermind dot com connect with Jeremy and it's like and let's
- 47:08have some fun with our new entrepreneurial time seven. All right, Thanks everybody,
- 47:17find that subscribe button wherever it is. Help us to idam know what
- 48:00this is days a reason to say Chow shows we can't trust, sir,
- 48:23wait to so. The show has been produced by Depictions Media. Please contact
- 49:47us at Depictions dot media for more information.