Latest / #shifthappens in the Digital Workplace Podcast
Ep. 131: AI Is a Tool, Not a Search Engine
Most organizations gave everyone access to AI — and then watched them use it as a search engine.
In this episode of #shifthappens, Marco Galimberti, CEO of Venchi Asia Pacific, explains why the real shift is AI use. Drawing from his experience leading a global premium brand across manufacturing, retail, and consumer engagement, Marco breaks down where AI creates immediate value (process automation, pattern recognition, shift optimization) and where the longer-term opportunity lies: transforming how brands understand and respond to what customers actually want.
The conversation covers why data…
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