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Facilitation Mastery: Planning, Consistency & Leadership · Professor Peterson’s Psychology Classroom

• 0:05
  Welcome to Professor Peterson's Psychology Classroom,
• 0:09
  connecting the science of human behavior to everyday life.
• 0:13
  Here's Dr. Curtis Peterson.
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  So this may seem like a kind
• 0:26
  of out-of-place slide after we went through going through
• 0:30
  support and defining what
• 0:38
  a facilitator is, but that's okay.
• 0:43
  I hope it kind of makes sense about its placement, but this is why
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  do you need facilitation skills in the first place.
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  And really the point of this slide is to kind of Bring
• 0:55
  everything that we talked about in the first of the semester
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  and give it a place and a home here
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  in this facilitation skills that we're talking
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  about for again, the next 4 weeks.
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  Okay, and we've mentioned all of these before,
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  but again, I think I'm repeating myself. I don't
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  know why. Again, we're bringing them into this house that we're
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  talking about. And the first one is, is good planning. We talked
• 1:30
  about in the beginning setting up a group. So you
• 1:33
  need to start with making sure before every
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  group starts, you read through all the members'
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  records really quick. You look at your notes
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  from the previous week. Uh, you, uh,
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  you yourself understand the skills that
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  are going to be taught that day, the goal of the group,
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  and all of that happens before the group even starts.
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  Okay? And then through the group, you make sure
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  that, you know, you're keeping those times in respect.
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  Remember, one of the biggest things for group members
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  to experience is consistency.
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  Consistency, consistency, consistency.
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  So you figure out, okay, check-ins,
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  we're gonna manage that within the first 10, 15 minutes.
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  And then we're gonna go through facilitate this skill
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  that we're gonna learn today. I need to connect it with a previous one.
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  And then we need to do our checkout. So we'll give
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  the, you know, and so going through that planning process,
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  And in facilitation skills, we'll kind of have a checklist
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  that we'll have when we're talking about that.
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  Keeping members involved, I'm not going to elaborate on this one much more
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  because we just did that in the last 2 slides
• 3:01
  we went through. Providing leadership opportunities.
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  So, naturally, within any group setting,
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  a leader will emerge, or a couple leaders will
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  emerge in the group. That's something that naturally occurs
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  in almost all group settings. Our job
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  is to acknowledge their, their standing
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  up to be the first leaders of the group.
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  But our other job is to give recognizable
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  opportunities for other group members to really
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  lead a discussion or lead doing a
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  skill. And providing those opportunities for the other
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  group members and not just the natural leaders
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  that come up in the group.
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  And of course, one of the major goals of a group,
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  whether we're talking psychoeducational, therapeutic, or process,
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  is always about increasing skills, some skill of some
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  type. We shouldn't just be in a room to
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  kind of talk about stuff together. We should be constantly evolving towards
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  the eventual main goals of the group and why we're
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  there in the first place. And the last 2
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  may not be the direct
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  things that— let's say you're doing a manualized group.
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  It may not say that one of the goals of the group is to create
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  better communicators or people who can resolve conflict
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  better. But these are always things that
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  a group setting is meant to help participants
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  do. And it makes— I think it makes complete
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  sense when we're dealing with things like depression and anxiety,
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  or when we're dealing with anger management and all of those types
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  of groups that deal with communication and conflict
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  resolution. Um, but when we
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  think about the world of addiction,
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  when we think about the world of, uh,
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  violence, of family violence, and those 2 arenas
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  specifically, uh,
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  communication and resolving conflict,
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  you usually always had to do with some type of
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  substance. When we're dealing with addiction, people didn't feel
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  like they could communicate good unless they had a couple beers
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  down them or resolve conflict without
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  saying, hey, let's go have a beer or something like that.
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  Okay. And so, and in
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  the violence arena, if you think about victimization
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  and survivorship, they usually could
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  say nothing right. Uh, they may have said the most correct
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  thing in the room, um, but they, uh,
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  they, they are meant to make them feel like they're being ridiculous
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  or stupid. Probably one of my favorite,
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  um, uh, examples of this is, uh,
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  uh, my, my wife listens to John Jay
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  and Rich. It's a radio station, and they
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  have a segment, I think, every Thursday
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  called the, uh, War of the Roses.
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  And this is where, uh, we'll take it to,
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  um, uh, let's say a, a, a, a woman
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  has— thinks that her husband is cheating. And so
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  they bring her on and, uh, uh, she kind
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  of gives the reasons, reasons why, um,
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  she thinks that he's cheating. And then one of the, uh,
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  the, the DJs calls the husband and says— makes
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  up a random, uh, flower store name
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  and says, hey, they've— they, they've won,
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  or, uh, they're doing a new, uh, campaign program
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  and they can send a dozen beautiful romantic
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  red roses to whoever they want totally free.
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  They won't even ask for a credit card. And what
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  they're looking for is, will the, the husband send them to
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  his wife, or will he send them to someone else?
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  Okay, the interesting thing, uh, that I think
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  about listening to that, uh, secondarily to my
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  wife is the guy will send it to some other
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  woman, and the wife comes on and says,
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  um, oh my gosh, I knew you were doing this.
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  Da da da da da. And of course he goes through some confusion,
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  but then he starts using tactics like,
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  you're being ridiculous again, you're overthinking
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  this, oh, it's not what you think, oh,
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  you're being dumb. And they'll go through all of
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  these things that that person had probably already been told by
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  their husband when he's been caught in a lie or something.
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  But he instantly makes it about that individual.
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  Okay, now that's for
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  cheaters and whatnot. They may— might not be domestic
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  violence abusers or anything like that. And, uh,
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  with that radio show, I can't even— even I wouldn't
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  even be able to make that kind of analysis. But in the cheating,
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  people who cheat and people who abuse Those
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  are the tactics that they constantly use by
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  making that other person feel like they are the stupid one.
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  They are— it is them, it is them, it is them, it is them.
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  They are making it up. It is an illusion. Da, da, da,
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  da. And so, in the area of dealing with
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  family violence, this is often the part
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  of communication and conflict resolution that may not be
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  written in explaining the power and control wheel
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  and tactics like this, but helping the survivors
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  in the group start to develop good,
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  healthy communication skills and how to deal
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  with conflict in a healthy way so that they don't get stuck
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  in that cycle. But also, it helps them take
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  away this notion that they've been made to think that they
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  were crazy, that they have some type of mental
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  illness or some type of issue, that they're psychotic
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  in some way. And a lot of survivors and people who have
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  gone through cheating partnerships often
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  come out of that feeling that way. So I
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  think I've pushed these, but I wanted to focus on
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  these last 2 because they're always
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  part of a group, whether or not
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  they are put in writing in your group manual.
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  They're always things that we are working on because a,
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  a healthy group setting where everybody
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  is encouraged to express themselves
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  is the perfect place to have that
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  occur. All right. So once
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  again, I'm actually going to ask
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  a question and it'll be a really simple short answer
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  so that you could put it in the chat really quickly, or you can
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  unmute yourself or
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  raise your hand. Out of all of these skills,
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  which one do you think is
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  the most difficult to really make
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  sure that it's part of the group process?
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  All right, so I'm gonna stop our recording.