Advancing Affordability & Member Experience Through Digital Innovation with Jennifer St Thomas

Becker’s Payer Issues Podcast · May 12, 2026 · 4m · transcript

This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Jennifer St Thomas, Senior Vice President, Commercial and Medicare Markets, Mass General Brigham Health Plan. She discusses the growing focus on affordability, improving access to lower cost sites of care, and how digital tools and AI are helping simplify member communications and strengthen care coordination.

In collaboration with Hippocratic AI.