Latest / Future Hospitality Summit Podcast
Episode 13: Gorjan Lazarov, Orea Hotels & Resorts
In our first podcast of IDEEA 2023 and 13th episode of IDEEA podcast series, we speak with Gorjan Lazarov, CEO, Orea Hotels & Resorts, one of the most renowned hotel brand in Prague. With a focus on creating a consistent brand experience for guests, the company has invested heavily in repositioning its brand and improving the customer experience. This strategy has paid off, resulting in a record year in terms of financial performance and guest satisfaction.
One of the unique selling points of Orea Hotels & Resorts is their commitment to retaining happy staff members. Despite the challenges…
The skinny
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