Latest / Arroe Collins Like It's Live / C.T.C.S Episode 239 Work Hours Cut, Retail Is Like Baseball And Post Malone Rules

Transcript

C.T.C.S Episode 239 Work Hours Cut, Retail Is Like Baseball And Post Malone Rules · Arroe Collins Like It's Live

• 0:00
  Speaker 1: It's a great place to hang out for the day. Arrow.net, A-R-R-O-E.net.
• 0:06
  Speaker 1: 21 different podcasts. Probably one of my most favorite ones
• 0:09
  Speaker 1: is one called That Voice. I've spent the past 11
• 0:12
  Speaker 1: years with those who have been featured on NBC's The Voice.
• 0:14
  Speaker 1: Let's go back and listen to their stories before they
• 0:17
  Speaker 1: hit that major league force of fame. That Voice, only
• 0:21
  Speaker 1: on Arrow.net, A-R-R-O-E.net. Enjoy your exploration. Hey, what's going on?
• 0:36
  Speaker 1: My name is CT. When I'm not busy being Aero,
• 0:39
  Speaker 1: the podcaster, I live in the real world. I mean,
• 0:42
  Speaker 1: everybody's got to have a job, right? Mine just happens
• 0:44
  Speaker 1: to be CS. Customer service, solutions, relationships, keeping your team
• 0:51
  Speaker 1: motivated in an age of constant connections. I mean, every
• 0:55
  Speaker 1: guest has chosen to stop into your location. Have you
• 0:58
  Speaker 1: ever asked why? And what are you going to do
• 1:01
  Speaker 1: to get them back? Episode number 239. Work hours cut.
• 1:07
  Speaker 1: Retail is like baseball, and Post Malone rules the world.
• 1:13
  Speaker 1: This is CTCS. CTCS. Transition walk, day number one out
• 1:20
  Speaker 1: of four. Oh, my God. A full four days? How
• 1:23
  Speaker 1: long has it been? Oh, my God. No live stages,
• 1:27
  Speaker 1: no festival music, no weddings, no what? I've got to
• 1:32
  Speaker 1: go into CECS. There's your live stage right there, man.
• 1:36
  Speaker 1: I love sitting down and having conversations with comedians, and
• 1:39
  Speaker 1: I'll talk about being at a grocery store. I get
• 1:41
  Speaker 1: a live audience. People, you know, you don't know if
• 1:44
  Speaker 1: you're going to have a live audience of 10 or
• 1:46
  Speaker 1: 15 in a comedy club. You don't know if you're
• 1:49
  Speaker 1: going to have 1,000. But, you know, you go to
• 1:50
  Speaker 1: a grocery store, you're guaranteed a live, live audience. Oh,
• 1:55
  Speaker 1: and I take advantage of it while playing the role
• 1:58
  Speaker 1: or the part of that guy up there in CS.
• 2:03
  Speaker 1: Four call-outs. Four call-outs. Let me say that again. Four call-outs.
• 2:07
  Speaker 1: They're all on the nighttime team. That means my team tonight,
• 2:11
  Speaker 1: I'm already on the register. Oh, my God. I'm going
• 2:14
  Speaker 1: to be here for how many more hours? That's what happens, man.
• 2:17
  Speaker 1: When you give people permission to just call out and
• 2:20
  Speaker 1: nonchalantly walk through life. But then again, that's retail for you.
• 2:24
  Speaker 1: That's any freaking job, in all honesty. Nobody wants to work.
• 2:27
  Speaker 1: But then you'll beg for money. And just like that,
• 2:31
  Speaker 1: I'm closing the store tonight. Do you think that's sitting
• 2:34
  Speaker 1: well with me? You can cut my hours back as
• 2:36
  Speaker 1: much as you want to. You can give me fewer hours,
• 2:39
  Speaker 1: fewer everything, except for pay. And then you need some help.
• 2:43
  Speaker 1: And oh, go to CT, go to CT, go to CT.
• 2:46
  Speaker 1: You know what? I don't know. I know it probably
• 2:49
  Speaker 1: makes me look like a real spoiled ass, egomaniac radio
• 2:53
  Speaker 1: person to act like that when it comes to, hey,
• 2:56
  Speaker 1: we need you to close the building. But see, this
• 2:59
  Speaker 1: is the part where I have the biggest problem. And
• 3:01
  Speaker 1: this is a personal issue. And I know that in retail,
• 3:04
  Speaker 1: I can't be the only freaking one that goes through this. Okay,
• 3:07
  Speaker 1: I go home and I show prep. I stop my
• 3:09
  Speaker 1: job as a podcaster to come here. And then when
• 3:13
  Speaker 1: I go home after being here, I pick up where
• 3:17
  Speaker 1: I left off with the podcasting. I know, it's a choice, right?
• 3:20
  Speaker 1: But that's the difference between a fucking hobby and something
• 3:24
  Speaker 1: that isn't a hobby. And my podcasting is not a hobby.
• 3:27
  Speaker 1: And so when you take away from that... Then you
• 3:30
  Speaker 1: sit there and you become easily offended by it because
• 3:32
  Speaker 1: it's like, so, and I even said it to the manager.
• 3:35
  Speaker 1: I go, so basically you're telling me that you don't
• 3:37
  Speaker 1: respect me doing show prep. I didn't say that at all.
• 3:40
  Speaker 1: Then why'd you ask me? You understand what I mean?
• 3:42
  Speaker 1: Or am I just being a real ass here? I
• 3:44
  Speaker 1: don't mind being an ass because, you know, I did
• 3:47
  Speaker 1: it for radio and obviously I'm going to have to
• 3:49
  Speaker 1: do it for here too. And I left radio. And
• 3:54
  Speaker 1: here's how you throw fuel onto the fire that's already...
• 3:58
  Speaker 1: kind of a day. I mean, how do you even
• 4:00
  Speaker 1: spell that? So I go walking around, and I'm over
• 4:04
  Speaker 1: there by the floral department, and we're connected to the
• 4:07
  Speaker 1: produce department, and I see this unbelievable array of flowers, balloons,
• 4:12
  Speaker 1: everything is looking freaking nice. And I'm thinking, we just
• 4:15
  Speaker 1: had Easter. What is going on here? And so the
• 4:19
  Speaker 1: floral lady comes up and says, this weekend's Mother's Day.
• 4:24
  Speaker 1: I think on past episodes of CTCS, we've dealt with
• 4:27
  Speaker 1: this Many times. Because when you don't have your parents,
• 4:31
  Speaker 1: you forget. You forget there's a Mother's Day. You forget
• 4:34
  Speaker 1: there's a Father's Day. You forget. And it's not that
• 4:37
  Speaker 1: I'm an evil person. It's just that, I don't know,
• 4:40
  Speaker 1: I guess Mother's Day is every day inside my heart.
• 4:42
  Speaker 1: At least that's where I hear her voice every morning
• 4:44
  Speaker 1: when I'm in the studio. Anyone who walks in this store,
• 4:48
  Speaker 1: I don't care if it's a male or female, platform
• 4:50
  Speaker 1: shoes are back. We're talking about those shoes that had
• 4:53
  Speaker 1: three and four inch heels on them, the front and
• 4:55
  Speaker 1: the back. You get me on that subject, you're never
• 4:58
  Speaker 1: going to get me off that subject. You know what
• 5:00
  Speaker 1: I mean? She comes in here with this beautiful pair
• 5:03
  Speaker 1: of platforms. And, of course, my childhood imagination is just
• 5:06
  Speaker 1: going butthole crazy because I really dig that kind of stuff.
• 5:11
  Speaker 1: And I told her, I said, I don't know if
• 5:12
  Speaker 1: it's because I grew up watching Kiss, Paul Stanley, and
• 5:15
  Speaker 1: Gene Simmons. I don't know what it is. But I
• 5:16
  Speaker 1: see a pair of platform shoes like that, and right
• 5:19
  Speaker 1: away I'm thinking, God damn, I've got to have a
• 5:23
  Speaker 1: pair of those. But we all know at my age,
• 5:25
  Speaker 1: I'm going to fall flat on my face and probably
• 5:27
  Speaker 1: break my eyelashes. Help me understand this. Why is it
• 5:32
  Speaker 1: when you're having a real shit day? I mean, we've
• 5:35
  Speaker 1: talked about shit storms on Sundays. We've talked about how
• 5:38
  Speaker 1: I don't have a good team I enjoy working with.
• 5:41
  Speaker 1: We know what that's all about because you're never given
• 5:42
  Speaker 1: the same team twice. But, you know, what is it
• 5:45
  Speaker 1: about having a real shit day that your guests, I
• 5:49
  Speaker 1: don't know if they're picking up on your negative energy.
• 5:51
  Speaker 1: I don't know what they're feeling. But they kill you
• 5:54
  Speaker 1: with kindness. They share jokes. They share things that make
• 5:57
  Speaker 1: you go, fuck, that is amazing. Thank you for that
• 6:01
  Speaker 1: break from the damn clusterfuck I got going on in
• 6:03
  Speaker 1: my mind today. Man, I'm telling you, I'm being a
• 6:07
  Speaker 1: nasty little bitch tonight. Hey, if I were a school teacher,
• 6:12
  Speaker 1: would you come to the school and tell me that
• 6:15
  Speaker 1: I can't go back into the school to teach? You
• 6:17
  Speaker 1: would never do that. Do you understand where I'm coming
• 6:20
  Speaker 1: from on this? Oh, if I were a firefighter, And
• 6:23
  Speaker 1: you needed me to stay over, but my job started
• 6:25
  Speaker 1: at the fire station at a certain time. Would you
• 6:27
  Speaker 1: tell me to stay over? You wouldn't do that. So
• 6:30
  Speaker 1: what is the situation here? Help me understand it. Like
• 6:33
  Speaker 1: I said, I'm being a little bitch tonight. And that's
• 6:36
  Speaker 1: just the way it is. I'm a spoiled snot, and
• 6:38
  Speaker 1: I apologize that you had to put up with this bullshit.
• 6:40
  Speaker 1: But this is retail 2026. This is how it really
• 6:47
  Speaker 1: is happening. When you have this full staff, and the
• 6:52
  Speaker 1: majority of them Don't show up. Somebody has to play
• 6:56
  Speaker 1: the game. You're going to do it by yourself. And
• 7:00
  Speaker 1: tonight we had two people from 7.30 on. Two people
• 7:03
  Speaker 1: in this major, major grocery store that pulls in over
• 7:07
  Speaker 1: a million dollars a week. Okay. Well, maybe I won't
• 7:12
  Speaker 1: be such a bitch tomorrow. Please do not move. There's
• 7:16
  Speaker 1: more on the way. Retail is like a baseball game. Really?
• 7:20
  Speaker 1: Melanoma is on the rise. Grocery stores are gymnasiums. You
• 7:25
  Speaker 1: will lose weight. Hey, thanks for coming back to CTCS.
• 7:33
  Speaker 1: Is retail like baseball? Oh, hell yeah. Melanoma is on
• 7:38
  Speaker 1: the rise and grocery stores are actually gymnasiums. Get your
• 7:42
  Speaker 1: workout in. Welcome back. Fishing walk, day number two out
• 7:56
  Speaker 1: of four. I wish I would have had this microphone
• 7:59
  Speaker 1: on about 40 seconds earlier. There was a huge sonic
• 8:04
  Speaker 1: boom in this forest. I mean, that's the kind of
• 8:07
  Speaker 1: stuff that we have up in Montana. Sonic booms. I mean,
• 8:11
  Speaker 1: I've been down here in Carolina since 85, but I
• 8:13
  Speaker 1: don't remember hearing a sonic boom of that size. Of
• 8:18
  Speaker 1: that brightness. Of that length. In my years that I've
• 8:22
  Speaker 1: been here. In my years that I've been here. That
• 8:25
  Speaker 1: was a wake up call. You know what it was.
• 8:28
  Speaker 1: It was my ego exploding. Having to put in an
• 8:32
  Speaker 1: extra 60 minutes at work. The ego. The radio guy.
• 8:37
  Speaker 1: The podcaster. It goes so much deeper than that. And
• 8:44
  Speaker 1: I've had to keep my cool all morning. On how
• 8:46
  Speaker 1: I'm going to handle it. My conversation is growing forward.
• 8:50
  Speaker 1: Because I can be a real asshole. And I don't
• 8:53
  Speaker 1: know if I want to start that fire. But you
• 8:55
  Speaker 1: know damn good and well, they're going to antagonize me. Alright,
• 8:59
  Speaker 1: well it looks like I'm back up to the batter's plate.
• 9:02
  Speaker 1: I get three swings. Or they're going to walk me
• 9:05
  Speaker 1: to first base. Yesterday, I fucking struck out. I didn't
• 9:08
  Speaker 1: do well. I know I didn't do well. And that's
• 9:10
  Speaker 1: why I can't go back and edit this. Because hopefully,
• 9:14
  Speaker 1: within my heart, I hear... that there's a lot of
• 9:16
  Speaker 1: people in retail that have gone through the same bullshit
• 9:19
  Speaker 1: that we did yesterday, and it could continue today, it
• 9:22
  Speaker 1: could continue tomorrow. But at least I'm in the batter's box.
• 9:25
  Speaker 1: And now, the thing is, do I swing, or do
• 9:28
  Speaker 1: I see if they're going to walk me? What would
• 9:30
  Speaker 1: you do? Would you even want to play the game
• 9:32
  Speaker 1: after going through yesterday? What would you do? I don't
• 9:36
  Speaker 1: know how they do it. This man just dropped $ 300
• 9:38
  Speaker 1: into the lottery machine, the scratch-offs. $ 300. $ 300. And knowing
• 9:43
  Speaker 1: what's going on in the world today with people laying
• 9:46
  Speaker 1: off their workers, I mean, sure, sure, the new report
• 9:48
  Speaker 1: is in. 119,000 jobs were found last month, most of
• 9:52
  Speaker 1: them in the medical department as well as transportation. But
• 9:55
  Speaker 1: this guy isn't in either one of them, and he
• 9:56
  Speaker 1: just dropped 300 bucks into that machine and he came
• 9:59
  Speaker 1: back and only won 50 bucks how and i'm not
• 10:03
  Speaker 1: asking god to give me that that answer how do
• 10:05
  Speaker 1: you do it i really want to know how you
• 10:07
  Speaker 1: have the confidence to lose it all like that and
• 10:10
  Speaker 1: then go home and tell somebody about it melanoma. That
• 10:14
  Speaker 1: just seems to be the word today. I don't know
• 10:18
  Speaker 1: if it's because I really have built up a great
• 10:20
  Speaker 1: relationship with a lot of the older crowds that come
• 10:23
  Speaker 1: in here. A lot of melanoma. In fact, one of
• 10:26
  Speaker 1: my very good friends, his name is Artist, showed me
• 10:29
  Speaker 1: the melanoma that he's got on his legs. God. Unbelievable.
• 10:33
  Speaker 1: It's a southern heat and the southern summer sunshine has
• 10:36
  Speaker 1: not even gotten here yet. And it's just, every time
• 10:39
  Speaker 1: I turn around, I'll go, so what's going on? Melanoma, dude. Melanoma.
• 10:44
  Speaker 1: And really, I mean, it's like, why have I bumped
• 10:46
  Speaker 1: into so many cases this early in the season? Or
• 10:50
  Speaker 1: is it they've ignored it and all of a sudden
• 10:51
  Speaker 1: doctors are saying, you can't do that anymore. You've got
• 10:54
  Speaker 1: to get checked, dude. We're going in deeper. Okay, so
• 10:59
  Speaker 1: she brought it back. Yeah. And she said it tasted horrible. Okay. Okay,
• 11:05
  Speaker 1: you're looking at the same thing I'm looking at. Yeah.
• 11:08
  Speaker 1: It was full. But it tasted horrible. So she wanted
• 11:12
  Speaker 1: her money back. I see. It's your place of business.
• 11:15
  Speaker 1: How do you guys react to that? You see what
• 11:17
  Speaker 1: I mean? It's like you just ate the whole thing. Yeah, yeah. Yep,
• 11:22
  Speaker 1: I hear you. It's not worth the hassle, but I
• 11:26
  Speaker 1: see what you're saying. Absolutely. Yeah, it's usually... I know
• 11:30
  Speaker 1: a lot of places that policy if it's less than
• 11:33
  Speaker 1: 50% used, then... But, you know, you have to look
• 11:37
  Speaker 1: at the downside. Right. If you put up a... any
• 11:41
  Speaker 1: type of, what could happen after that is not worth the...
• 11:48
  Speaker 1: I had a general manager once tell me, he says,
• 11:50
  Speaker 1: take care of them on this side of it because
• 11:52
  Speaker 1: they're going to come back and spend hundreds of dollars more.
• 11:55
  Speaker 1: I don't know if this is a little bit too
• 11:59
  Speaker 1: much on the inside, but when I started with this
• 12:01
  Speaker 1: company in September of 2020, I know I weighed in
• 12:04
  Speaker 1: at about 217. My blood pressure was pretty close to
• 12:05
  Speaker 1: 145 to 147. And so once I got involved here
• 12:14
  Speaker 1: and the more and more that I really did the
• 12:15
  Speaker 1: walking around, the lifting, the twisting, the bending and everything,
• 12:18
  Speaker 1: I thought, you know, I'm going to turn this into
• 12:20
  Speaker 1: a workout program and I'm going to figure out what
• 12:22
  Speaker 1: that workout program is. And so from 2020 up to
• 12:26
  Speaker 1: where we are right now, which is May of 2026,
• 12:28
  Speaker 1: I've gone from 217 pounds. Today I weighed in at
• 12:30
  Speaker 1: 168 pounds. That is the grocery store workout. You want
• 12:38
  Speaker 1: to learn it? I'll give it to you. But the
• 12:40
  Speaker 1: problem is, though, are you going to be able to
• 12:41
  Speaker 1: follow it? Word has come down that we are losing
• 12:45
  Speaker 1: a star player. We have talked about this a bazillion
• 12:48
  Speaker 1: times on CTCS, that if you want to have a
• 12:52
  Speaker 1: changing team at all times, either get in the NFL
• 12:55
  Speaker 1: or the NBA, get into radio. or come to a
• 12:58
  Speaker 1: grocery store, because your team is going to endlessly change. Now,
• 13:01
  Speaker 1: here's the reason why this one is changing, because this
• 13:04
  Speaker 1: company believes in inner growth. They will promote from the
• 13:07
  Speaker 1: inside like you would not believe, and they train you
• 13:09
  Speaker 1: for it. Every bit of this is free training. They
• 13:12
  Speaker 1: want you to turn into a superstar for them, which
• 13:15
  Speaker 1: is so cool. But, yeah, we're going to be losing Nelly. Damn,
• 13:18
  Speaker 1: that one hits us right in the gut, man. That's
• 13:20
  Speaker 1: a good team player there. One of my favorite things
• 13:23
  Speaker 1: to do is to go over into a lane with
• 13:25
  Speaker 1: a guest. And we're looking at the price tags, and
• 13:28
  Speaker 1: I listen to their story. I physically take the time
• 13:31
  Speaker 1: to hear why they think something should be a certain price.
• 13:34
  Speaker 1: And you sit there and you look at it, and
• 13:36
  Speaker 1: then you kind of observe the entire situation in the
• 13:40
  Speaker 1: way of, okay, you're right. I see $ 669 here, but
• 13:44
  Speaker 1: I also see $ 449 for that same 12-pack, just a
• 13:47
  Speaker 1: different flavor. And so you sit there, and what I'll
• 13:50
  Speaker 1: do is I'll look at the guy or the girl,
• 13:52
  Speaker 1: and I'll just say, all right, we're going to play consumer.
• 13:55
  Speaker 1: I'm going to be the consumer with you. We're going
• 13:57
  Speaker 1: to stand here, and we're going to decide together as
• 13:59
  Speaker 1: consumers what do we think this price is. And we
• 14:02
  Speaker 1: both said $ 449. I said, that's exactly what I see,
• 14:05
  Speaker 1: even though it says that the kind you want says $ 669.
• 14:09
  Speaker 1: And that's when you say, when you go up there
• 14:10
  Speaker 1: to the cash register, I guarantee I'm going to give
• 14:12
  Speaker 1: it to you for $ 449. I love playing that game
• 14:15
  Speaker 1: because it shows them how much I care about them.
• 14:20
  Speaker 1: Open mouth and insert foot. Yeah, again. But you've got
• 14:24
  Speaker 1: to understand where I'm coming from on this. And I'm
• 14:27
  Speaker 1: probably way wrong on this. But I just do not
• 14:31
  Speaker 1: think that it's fair. You know, what's happening is that
• 14:34
  Speaker 1: the younger generation is playing those that are in here.
• 14:37
  Speaker 1: I don't want to say older or even ancient people
• 14:40
  Speaker 1: like myself. But they go, oh, I'm not feeling it, man.
• 14:44
  Speaker 1: Can I go home early? So they let them go
• 14:46
  Speaker 1: home an hour and a half, two hours early. Wait
• 14:49
  Speaker 1: a second. Why don't you let me go home an
• 14:52
  Speaker 1: hour and a half, two hours early? No, that's absolutely
• 14:55
  Speaker 1: unheard of. We're not going to let you do that.
• 14:57
  Speaker 1: Why do they get to go home and the rest
• 15:01
  Speaker 1: of us do not get to go home? What would
• 15:03
  Speaker 1: you do in a situation like that? Would you be
• 15:05
  Speaker 1: like me and make some noise? Because I made some noise. Because,
• 15:08
  Speaker 1: you know, it's like we should all be able to say, look,
• 15:10
  Speaker 1: I'm not feeling it today. I'm ready to go home. Okay,
• 15:13
  Speaker 1: go home then. But they're not going to say that.
• 15:16
  Speaker 1: Please don't move. We've got more CTCS right around the corner.
• 15:19
  Speaker 1: Still ahead. We're not dealing with laziness. Hell no. Judging
• 15:24
  Speaker 1: my rings. When guests disappear and Post Malone is controlling
• 15:29
  Speaker 1: the world. CTCS. Hey, thanks for coming back to CTCS.
• 15:35
  Speaker 1: Dealing with laziness. Judging my rings and Post Malone is
• 15:41
  Speaker 1: controlling the world. Welcome back. Day number three out of four. Oh,
• 15:56
  Speaker 1: it's been raining in this forest today. It is so
• 15:59
  Speaker 1: hard to walk around in mud. Thank God it's not
• 16:02
  Speaker 1: Montana mud. If you've ever been up there, that mud
• 16:04
  Speaker 1: likes to cling to you. I mean, it will get so, God, ugly.
• 16:09
  Speaker 1: Because your weight increases in huge amounts. Because Montana mud
• 16:14
  Speaker 1: likes to just hang on. Ooh, it's like a groupie.
• 16:18
  Speaker 1: A lot of studio time today for a Saturday. Only
• 16:21
  Speaker 1: because I'm doing pre-programming. which is going to be so
• 16:24
  Speaker 1: far over your head if I explain that. I have
• 16:26
  Speaker 1: a huge movie premiere that I need to be at,
• 16:28
  Speaker 1: and that doesn't mean that the podcasting has to suffer.
• 16:31
  Speaker 1: And that's kind of the subject that I had with
• 16:33
  Speaker 1: a leader last night in CS, is that when you
• 16:38
  Speaker 1: let somebody go home early because they're not in the
• 16:41
  Speaker 1: mood to be there. I've done the studying on this.
• 16:44
  Speaker 1: I mean, I've done so much frickin' research on this.
• 16:47
  Speaker 1: Bosses that let people go home don't want to deal
• 16:51
  Speaker 1: with the real issues. So their solution is to get
• 16:54
  Speaker 1: rid of the situation. Do you understand what I'm saying?
• 16:57
  Speaker 1: That's not leadership. That's somebody who's trying to falsify a
• 17:01
  Speaker 1: situation and not dealing with accountability. So, well, once again,
• 17:06
  Speaker 1: this is probably way the hell over your head. Anyway,
• 17:08
  Speaker 1: headed in to see us after we go through this walk.
• 17:11
  Speaker 1: That really is going to be tough because it's been
• 17:15
  Speaker 1: raining all day. And to be on this path is
• 17:17
  Speaker 1: really heavy on the legs. You really do have to
• 17:23
  Speaker 1: love the months of spring in the Carolinas. People driving by,
• 17:26
  Speaker 1: 80 million different cars, 80 million different songs playing on
• 17:30
  Speaker 1: those speakers as loudly as possible. And it's like going
• 17:33
  Speaker 1: down there to South Beach in Miami. There's no reason
• 17:36
  Speaker 1: to go inside the club. Just be on the outside.
• 17:38
  Speaker 1: What are you doing? What are you doing, brilliant man?
• 17:40
  Speaker 1: How are you doing? You enjoy your weekend, all right? Yes, sir. Well,
• 17:44
  Speaker 1: you're doing quite well. All right, man. I love my people. Red, white,
• 17:52
  Speaker 1: and blue everywhere. It's on the candy. It's on the bread.
• 17:57
  Speaker 1: It's on everything that you think you can get an
• 18:00
  Speaker 1: extra bunch of cash for because they're celebrating the 250th
• 18:04
  Speaker 1: anniversary of the United States. Now, here's the really weird thing.
• 18:07
  Speaker 1: These shows are recorded months in advance. So by the
• 18:12
  Speaker 1: time that this one actually makes it to streaming platforms
• 18:15
  Speaker 1: such as iHeart and Spotify and Apple, It's probably going
• 18:20
  Speaker 1: to be either right at the July 4th weekend or after.
• 18:24
  Speaker 1: But right now, this world is all decorated in unbelievable red, white,
• 18:29
  Speaker 1: and blue. Well, at least those in the marketing department
• 18:32
  Speaker 1: are going, I feel festive. How about you? I read
• 18:36
  Speaker 1: this article on CNN today where it talked about how
• 18:39
  Speaker 1: people's buying habits are changing when it comes to the
• 18:43
  Speaker 1: events that take place at a grocery store that people
• 18:45
  Speaker 1: are actually going to go to other, you know, kind
• 18:48
  Speaker 1: of like not so popular stores to go grocery shopping.
• 18:53
  Speaker 1: Those that are, you know, they don't have the name brands,
• 18:55
  Speaker 1: but they've got something that looks and smells like it,
• 18:57
  Speaker 1: but maybe it doesn't look like it and smell like it,
• 19:00
  Speaker 1: but you've got to get it anyway because you've got
• 19:02
  Speaker 1: it cheaper, if you know what I mean. And so
• 19:04
  Speaker 1: I've been really watching the consumers today to find out
• 19:08
  Speaker 1: how true this article is on CNN. I'm not seeing it.
• 19:12
  Speaker 1: I don't know where they did their report. I know
• 19:13
  Speaker 1: they're down there in Atlanta, and maybe that's what's going
• 19:15
  Speaker 1: on in Atlanta. But, I mean, here, hell no. I mean,
• 19:18
  Speaker 1: maybe it's because it's Mother's Day weekend. These are $ 300
• 19:22
  Speaker 1: and $ 400, $ 500 grocery carts full of food. And nobody's
• 19:26
  Speaker 1: being selective. As one person said to me today, they go, look,
• 19:29
  Speaker 1: I'm not going to be able to go to another country.
• 19:31
  Speaker 1: I'm not going to be able to go and buy
• 19:33
  Speaker 1: a fancy car or a fancy house. But, by God,
• 19:36
  Speaker 1: I'm going to eat well. The PGA is in town,
• 19:40
  Speaker 1: and that usually brings in lots of people, not just
• 19:44
  Speaker 1: here in Charlotte, around the southeast, around the country. We're
• 19:48
  Speaker 1: talking about it is the best of the best. of
• 19:50
  Speaker 1: the best when it comes to professional golf. And so
• 19:53
  Speaker 1: with these guys being in town, that means we have
• 19:55
  Speaker 1: a lot of newbies. They're getting off the golf course,
• 19:58
  Speaker 1: you know, for everything that's been taking place. 738 o'clock.
• 20:01
  Speaker 1: So what do they do? They got to go back
• 20:02
  Speaker 1: to their hotel rooms, but they don't want to go
• 20:03
  Speaker 1: back there alone. So they'll come to the grocery store,
• 20:06
  Speaker 1: get their pizzas, get their beer, get everything that they
• 20:08
  Speaker 1: need to so they can have breakfast tomorrow, which is
• 20:10
  Speaker 1: going to be on Mother's Day. And so we are
• 20:14
  Speaker 1: so freaking overpacked. And all you can do, you grin
• 20:18
  Speaker 1: and bear it, and you apologize. I'm so sorry that
• 20:20
  Speaker 1: we've only got two people here for you to get
• 20:24
  Speaker 1: everything that you're doing. But, man, I do appreciate you
• 20:26
  Speaker 1: coming in tonight. Transition walk, day number four out of four,
• 20:31
  Speaker 1: Mother's Day. It's here. I wanted to do something really
• 20:34
  Speaker 1: kind of stupid today. Stupid, meaningful, way the hell out there.
• 20:40
  Speaker 1: And it involved somebody that I see a lot inside
• 20:43
  Speaker 1: our grocery store. This, to me, is what community is
• 20:45
  Speaker 1: all about. When you start learning about other people's gifts.
• 20:49
  Speaker 1: And there's a singer-songwriter. God, unbelievable long rock star hair.
• 20:54
  Speaker 1: Look at me. Look at me talking. You can tell
• 20:55
  Speaker 1: I'm a 70s child because rock stars came with long hair. But, yeah,
• 21:00
  Speaker 1: he stopped by where my wife is today. And unbeknownst
• 21:05
  Speaker 1: to her, He breaks out in a song for Mother's Day. Why?
• 21:12
  Speaker 1: Once again, it's community taking care of community. I've had
• 21:14
  Speaker 1: people that I'm with at the grocery store come over
• 21:17
  Speaker 1: and work on my deck. They've come over, they've chopped
• 21:20
  Speaker 1: down trees, they've power washed things. We work together. Isn't
• 21:24
  Speaker 1: that what it's all supposed to be about? Is that
• 21:27
  Speaker 1: I don't work at a freaking grocery store. I create
• 21:30
  Speaker 1: with my community. I'll see and see us. I will
• 21:34
  Speaker 1: always believe that my heart attack on July 21st, 2009
• 21:38
  Speaker 1: was because I just could not get enough of those
• 21:42
  Speaker 1: monster drinks. I didn't know. I really didn't. And, I mean,
• 21:45
  Speaker 1: I was doing like two and three a day. Next
• 21:47
  Speaker 1: thing you know, I'm having heart surgery. But, you know,
• 21:50
  Speaker 1: of course, that's not true that I got it from
• 21:52
  Speaker 1: that drink because it's hereditary. I got it from my family. But,
• 21:56
  Speaker 1: you know, so as I make this move back into
• 21:58
  Speaker 1: drinking these power drinks again all these years later... I
• 22:01
  Speaker 1: got one here that's called Liquid Death Sparkling Energy. And
• 22:05
  Speaker 1: it just rocked my world because I know what I
• 22:08
  Speaker 1: was doing in 2009. And now today in 2026, I'm
• 22:12
  Speaker 1: holding a can that says Liquid Death. Today, I'm sporting
• 22:17
  Speaker 1: two different types of very precious rocks. They're rocks. They're
• 22:22
  Speaker 1: stones in rings and then a bracelet. And what they
• 22:25
  Speaker 1: are is their white buffalo. And I invite you to
• 22:27
  Speaker 1: do something on this. I'm going to get really interactive
• 22:29
  Speaker 1: with you here and go find out what the spirituality
• 22:32
  Speaker 1: is behind it and why on Mother's Day would I
• 22:34
  Speaker 1: be wearing my white buffalo. And, you know, it really is.
• 22:39
  Speaker 1: It's very touching, and it's in honor of somebody very special. And,
• 22:42
  Speaker 1: you know, it's just one of those things where people
• 22:44
  Speaker 1: see a ring on my hands because I use them
• 22:46
  Speaker 1: so much, and they sit there and they look at you,
• 22:48
  Speaker 1: look at the rings, look at me, look at the rings.
• 22:51
  Speaker 1: And you want to go through the story, but this
• 22:52
  Speaker 1: is not a case-in-case-a-moment on American Top 40. You've talked
• 22:57
  Speaker 1: about this a million times. And I get so close
• 23:00
  Speaker 1: to our guests that when they disappear, I don't know
• 23:04
  Speaker 1: what to do in a situation like that because you
• 23:05
  Speaker 1: start thinking of the absolute worst because my crowd is
• 23:09
  Speaker 1: getting older. And this is one of those people right here.
• 23:12
  Speaker 1: You've got to hear this. You. You. You have scared
• 23:17
  Speaker 1: the living shit out of me for the past month.
• 23:19
  Speaker 1: I have not seen you. I didn't know if you
• 23:22
  Speaker 1: got sick. I didn't know anything. But I swear to God,
• 23:24
  Speaker 1: I ask every day, where's Morris? Where's Morris? Well, every day. Actually, both.
• 23:28
  Speaker 1: I was bedridden. Okay. Thanksgiving, that's for part of it. Hey, Monterio. Wow. January. Oh,
• 23:36
  Speaker 1: my God. Yeah, yeah. Okay. All right. Well, I've been worried.
• 23:47
  Speaker 1: You can ask every one of those guys. Every day,
• 23:49
  Speaker 1: I come in there and go, did you see him?
• 23:51
  Speaker 1: Did you see him? No. In fact, Tristan was the
• 23:53
  Speaker 1: one that came forward. She says, you've got to remember
• 23:55
  Speaker 1: he's in tax season. Leave him alone. And I'm going,
• 23:58
  Speaker 1: all right. But I've been driving him crazy. I really have.
• 24:03
  Speaker 1: And now one of those brief moments. What was CT
• 24:06
  Speaker 1: doing when he was a punk little kid in Billings,
• 24:08
  Speaker 1: Montana on Mother's Day? Well, my dad wasn't anything like
• 24:12
  Speaker 1: these dads here. Oh, my God. I am so impressed,
• 24:16
  Speaker 1: so jealous about what these fathers are doing. They're in
• 24:19
  Speaker 1: this grocery store doing the grocery shopping. Where's mom? Mom's
• 24:23
  Speaker 1: got the day off. Oh, my God. I swear to God,
• 24:26
  Speaker 1: I never thought my mother ever had a day off.
• 24:29
  Speaker 1: And then when you would try to do it, she
• 24:30
  Speaker 1: would go, no, no, no, no. I got this, son.
• 24:32
  Speaker 1: I got this. Just a different generation, man, because my
• 24:35
  Speaker 1: mother was always, always working. And my father just never
• 24:38
  Speaker 1: went grocery shopping. And so, I mean, I just wish
• 24:41
  Speaker 1: we could have done something like that for my mom
• 24:42
  Speaker 1: on Mother's Day. Maybe she would have felt even more special.
• 24:45
  Speaker 1: Then again, with eight kids, that's pretty special as it is.
• 24:49
  Speaker 1: You want to talk a great conversation with somebody? Bring
• 24:53
  Speaker 1: up the subject of Post Malone, the musician, the singer-songwriter.
• 24:56
  Speaker 1: And you team it up with the subject of Jelly Roll.
• 24:59
  Speaker 1: My God, people will stop what they're doing. As fast
• 25:02
  Speaker 1: as they want to get over to their mother's house
• 25:04
  Speaker 1: on Mother's Day, they will stop and start talking about
• 25:07
  Speaker 1: the greatest memories that are unfolding because of Post Malone.
• 25:11
  Speaker 1: The lyrics, the way that he does his music. And
• 25:14
  Speaker 1: like this guy, I just talked to him. He and
• 25:16
  Speaker 1: his girlfriend, they were sitting there going, there's such a
• 25:18
  Speaker 1: movement right now with Post Malone. And it's one of
• 25:21
  Speaker 1: those situations where you can't judge a book by its cover.
• 25:23
  Speaker 1: And the reason why is because the soul of the
• 25:25
  Speaker 1: story is changing the world. I'm doing a lot of
• 25:29
  Speaker 1: rain checks because it's Mother's Day weekend, so we're running
• 25:31
  Speaker 1: out of product as quickly as possible. And when you
• 25:34
  Speaker 1: do that, you put down where they've got a couple
• 25:36
  Speaker 1: of months to come back and pick it up at
• 25:37
  Speaker 1: the sale price that they're seeing. And so all day today,
• 25:40
  Speaker 1: I've been sitting there going, okay, 5-10-2026. And then I go, okay,
• 25:45
  Speaker 1: the two months, that's going to be 7-10-2026. Holy shit. Whoa, whoa, whoa, whoa, whoa, whoa, whoa, whoa.
• 25:52
  Speaker 1: My anniversary is 7-11-2026? I mean, it's like, I got
• 25:58
  Speaker 1: married in 1993. My 33rd wedding anniversary is only two
• 26:03
  Speaker 1: months away. This shit blows me away. 33 years? Can
• 26:09
  Speaker 1: I pat myself on the back? How much do we
• 26:12
  Speaker 1: love our guests? We have about 30 balloons, Mother's Day balloons.
• 26:15
  Speaker 1: They're all free. We're just giving them out to the women,
• 26:18
  Speaker 1: to the kids. That's how much we love our guests.
• 26:21
  Speaker 1: And so they said, why don't you just make an announcement,
• 26:23
  Speaker 1: and then people will come up and get it in
• 26:24
  Speaker 1: about five minutes, so I'll be gone. I said, hell no.
• 26:26
  Speaker 1: I said, give me a chance to be me on
• 26:28
  Speaker 1: this one. And they kind of looked at me and
• 26:29
  Speaker 1: I said, I want to go up to them one-on-one
• 26:33
  Speaker 1: and thank them for coming into the store today. By
• 26:35
  Speaker 1: the way, see that over there? Please take home one
• 26:37
  Speaker 1: of those balloons. It's our gift to you. Holy God.
• 26:41
  Speaker 1: I can't be that much of a freak when it
• 26:43
  Speaker 1: comes to customer service. Don't let them come up here
• 26:47
  Speaker 1: and take a bunch of them. Let them have one.
• 26:49
  Speaker 1: Let them take it home. Enjoy a day because it's
• 26:52
  Speaker 1: their day. This is how people's moods change. Not just that,
• 26:58
  Speaker 1: but thinking patterns change. Or you have 48 hours of
• 27:02
  Speaker 1: something that did change you, and you have the opportunity
• 27:05
  Speaker 1: to kind of go back in there and replant things,
• 27:08
  Speaker 1: or to basically refurbish, to do something that is going
• 27:12
  Speaker 1: to rebuild. And the other day, I'll openly admit, pretty
• 27:16
  Speaker 1: crappy day. Not just for me, but some of the
• 27:18
  Speaker 1: people that were around me. And today, god damn if
• 27:21
  Speaker 1: we're not all together again. Is it like the other night? No,
• 27:25
  Speaker 1: it's not. Why? Because we all, in our individual time,
• 27:29
  Speaker 1: sorted it out and talked it out. But yeah, it's
• 27:33
  Speaker 1: still a little bit thin ice, but you just don't
• 27:37
  Speaker 1: talk about it. You work it out. So that's my
• 27:40
  Speaker 1: challenge to you, is work it out. Don't be sitting
• 27:43
  Speaker 1: around in your click at work going, I hate, I hate,
• 27:46
  Speaker 1: I hate, I hate. You hate what? It starts with self.
• 27:51
  Speaker 1: And it used to be called... Mother's Day. You would
• 27:55
  Speaker 1: never know that it's happened. Not at this grocery store,
• 27:58
  Speaker 1: because at this time of night, as I get ready
• 28:00
  Speaker 1: to make my way into a brand new week, anything
• 28:03
  Speaker 1: and everything that is Mother's Day is gone. Everything's been
• 28:06
  Speaker 1: taken down. Everything's put away. And it blows me away
• 28:10
  Speaker 1: as to when we came in here on Thursday, and
• 28:12
  Speaker 1: I do believe I made a comment about that, because
• 28:14
  Speaker 1: you know, with my mother no longer with us in
• 28:17
  Speaker 1: human form. It's just one of those things where it's like,
• 28:20
  Speaker 1: you know, Mother's Day and Father's Day kind of just
• 28:22
  Speaker 1: takes a different kind of a direction. But all of
• 28:25
  Speaker 1: this area that I'm presently standing in used to be
• 28:27
  Speaker 1: all flowers, all chocolates, all different gifts for Mom. The balloons.
• 28:33
  Speaker 1: It just blows me away on how that's how fast
• 28:35
  Speaker 1: the world is moving. If you want to see it
• 28:37
  Speaker 1: move even faster, go to a grocery store and see
• 28:40
  Speaker 1: how a holiday will become what we did yesterday. Hey,
• 28:44
  Speaker 1: that's going to do it for another edition of CTCS,
• 28:46
  Speaker 1: the ups and downs, the twists, the spins, the ins,
• 28:48
  Speaker 1: the outs. I would like to apologize for the very
• 28:51
  Speaker 1: first day of this week. It was so freaking tough
• 28:54
  Speaker 1: to even be here and to hear somebody say, well,
• 28:57
  Speaker 1: why don't you quit? Tonight is an example of why
• 28:59
  Speaker 1: you don't quit. So you had one shit night. Don't
• 29:03
  Speaker 1: take it out on each other. Move forward. Learn from
• 29:06
  Speaker 1: each other. You've got to have some sort of friction
• 29:09
  Speaker 1: in order to find success. You have to have a
• 29:12
  Speaker 1: failure to find success. And so you don't walk away
• 29:15
  Speaker 1: and say, are you going to quit? No. We're going
• 29:17
  Speaker 1: to grow forward. So I'll see you next week on CTCS.
• 29:21
  Speaker 1: Do me a favor. Create your own podcast. Go in
• 29:23
  Speaker 1: there and let us see the wizard behind your curtain.