What Car Rental and Transportation Operators Are Getting Wrong About Workforce Planning
No one should staff a business from a reactionary position, especially in a business sector heavily influenced by things like seasonal demand. Yet, this is often the case in the transportation sector where the number of rental company employees fluctuates from season to season. The Fluctuations of Staffing in the Transportation Sector Staffing by demand takes confident forecasting. Transportation operators should be thinking about who is onboarded and trained well before there is a line of customers at the desk. The first step for operators who find themselves reacting to staffing issues…
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