Podcast: Fourth Generation, First in People

Aftermarket All-Access · Sep 17, 2026 · 17m

Fletcher Lord III is President and CEO of Parts Warehouse Inc., operating as Bumper to Bumper/Crow-Burlingame, a company his great-grandfather started four generations ago. Today, Lord leads a team of 400 locations across a 12-state footprint in the South and Southwest, and he's also the newly seated Chairman of the Aftermarket Warehouse Distributors Association. He was honored with the 2025 AWDA Pursuit of Excellence Award for his people-first culture and commitment to workforce education.

In this episode, Lord talks about stepping away from the family business before coming back to learn it…