Latest / Tate Talks - The MSP Podcast
S12E6: Tate Talks - With Pete Hughes, PSA Insights
In the final episode of Season 12, I am joined by industry veteran Pete Hughes to discuss the evolving landscape of Managed Service Providers (MSPs) and the transformative power of AI. With over 20 years in the industry, Pete shares insights from his journey from an internal techie to building and growing MSPs.
The Evolution of Proactivity: The shift from time-and-materials to fixed-price services has forced MSPs to move beyond simple automations (like restarting a service) toward real proactivity that prevents issues before they occur.
The AI Relevance Challenge: Pete emphasizes that AI is…
The skinny
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