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Border Officials Get Customer Care Training | Namibia News
Namibia’s frontline border officers at Noordoewer just got a major upgrade—36 cross-agency staff from police, immigration, customs, and wildlife services completed two-day customer care training with the Namibia Tourism Board and Ministry of Home Affairs. Designed to boost service delivery, the initiative focuses on smoother communication, professionalism, and teamwork—since these officers are often the first and last faces travelers see. As tourism spokesperson Flora Quest emphasized, refining this experience is key to shaping a positive global impression and making travel through Namibia…
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