Latest / AI for Founders with Ryan Estes / Stop designing screens. Start designing patterns.
Transcript
- 0:00Most startups don't break because they lack talent.
- 0:02They break because the product quietly splits into parallel
- 0:05universes. One team ships a feature,
- 0:08another ships the same feature differently.
- 0:10Both are right. Everyone's moving fast and no
- 0:13one is moving together. Chris Stroll saw this up close
- 0:16and decided chaos was not a growth strategy.
- 0:18Before Co founding Knapsack, he watched high performing teams
- 0:21drown and edge cases, forks and silent product drift.
- 0:25Same company, same road map, multiple realities.
- 0:29The fix wasn't more syncs, it was fewer interpretations.
- 0:32Knapsack became infrastructure, a single system where product,
- 0:36design and engineering all agree before shipping.
- 0:39Enterprise adoption. Multi X growth without burning
- 0:42people out. And here's the founder lesson.
- 0:44Hiding underneath scaling isn't about better judgement.
- 0:48It's about building systems so judgement isn't constantly
- 0:51required. So sit with this.
- 0:53What part of your business only worked because you're still
- 0:56manually resolving contradictions every day?
- 0:59Welcome to AI for founders. I'm Ryan Estes.
- 1:01Stick around and you'll learn how real teams scale without
- 1:04fragmentation, why systems beat heroics, and how founders stop
- 1:08being the merge conflict. This is for founders, operators,
- 1:12product leaders and anyone building past the early stage
- 1:15chaos. And if it's made you slightly
- 1:16uncomfortable, perfect. This is the newsletter.
- 1:19Join us at AI for founders.co and leave a review of to save
- 1:23you from one unnecessary decision this week.
- 1:25Now most founders think podcasting is about attention.
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- 1:32where trust already exists. These are shows your customers
- 1:35already listened to, conversations that sound like
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- 2:03Burst. Bruce, thank you so much for
- 2:21joining me. Welcome to the show.
- 2:22Hey. Ryan, how you doing?
- 2:24Doing great. OK, before we get started here I
- 2:26want to start with some important questions.
- 2:29I was reading a bit about you and it sounds like you are a
- 2:32pretty accomplished DND dungeon master.
- 2:34Yeah, yeah, I it's funny, I actually got a 3D printer for
- 2:38Christmas and so I'm currently printing a giant piece of
- 2:42terrain. It is a 7 foot tall castle that
- 2:45is going to be the set piece for our new campaign.
- 2:50Tremendous. Now, which poses the question,
- 2:53how are we feeling about Stranger Things right now?
- 2:56So I haven't watched the newest episodes.
- 2:57I was actually on vacation at at a beach house where like we
- 3:01didn't spend a lot of time on the television.
- 3:03But I I've watched up until the early December episodes and it's
- 3:08been pretty fun, though I hear the new stuff like there's all
- 3:10this like social media hate going on about it, but I don't
- 3:13know. I'll judge for myself in a
- 3:14couple days. Totally.
- 3:16Well, I won't spoiler it for you, but basically we are
- 3:19waiting for tomorrow. Tomorrow the series finale hits,
- 3:23you know, which I'm pretty stoked about.
- 3:25And you know that there's there's plenty to gripe about
- 3:29and there's some great kind of fan theories of where it's
- 3:33going. And I won't speculate too much
- 3:36on that, but there is a going theory that like the whole thing
- 3:40wraps up and they're back at the DND table.
- 3:43Yeah, I heard this. Yeah.
- 3:44Yeah. Where it's like the IT was all
- 3:46just a dream type thing. Yeah, yeah.
- 3:48I don't know. I hope they don't do that.
- 3:49That's kind of a cop out. Yeah, if they do that, man, I
- 3:53mean, there are some kind of like hat tips to it because
- 3:57there's always recapitulation, you know what I'm saying?
- 4:00So like, they have to explain stuff all the time.
- 4:02They'll like stop and be like, wait, I have an idea.
- 4:04There's actually a second dimension in a wormhole and
- 4:07blah, blah, blah. Like so they're like, and it's
- 4:09always Dustin, you know what I mean?
- 4:10Like, so maybe that happens. I feel like that would be like
- 4:14kind of a major cop. Out I mean I kind of love that
- 4:17the show does follow that format though, where you have like, you
- 4:21know, you're useful idiot character or you're super genius
- 4:23character that's able to kind of like help the audience follow
- 4:26along. I like, I don't know modern
- 4:28writing is what it is. I, I'm a big stupid TV show
- 4:31buff. And I think that, like what the
- 4:34plague of modern television is, is that you have to cater to an
- 4:37audience that's also on their phone while they're watching TV.
- 4:40And so you have to have people like explain exactly what a
- 4:42character is doing at every given moment.
- 4:44And I get, I get annoyed by that, but at the same time, like
- 4:47the writing and Stranger Things, at least to date, is pretty
- 4:50good. So you know, right?
- 4:52It's great and you know, I like poking fun at it, but also, boy,
- 4:55I love it. I'm, I'm gonna really miss it,
- 4:58you know, largely because I love that it put D&D culture on a
- 5:02massive stage, particularly framed around the 80s when it
- 5:06was seen as like some kind of station Satan worshipping cult.
- 5:09And they have fun with that. But also, I'm a long time float
- 5:12tank guy. So when it came out, I was like,
- 5:15Oh my God, they're using the tank to transport dimensions.
- 5:18I was in heaven, you know, and Mr. Clark is actually a good
- 5:22friend of mine. Shout out to Randy.
- 5:23I know he listens to the show. So I was really happy to see
- 5:26he's got like an integral role in the show this season.
- 5:29And I I'm hoping like he's got a, he's got a big component to
- 5:34the finale. Nice, nice.
- 5:36Yeah, that's cool. Nice man.
- 5:40Well, I'm really excited to talk to you largely based around your
- 5:43company knapsack, which has had an absolutely meteoric rise.
- 5:47Congratulations. I see you just raised a seed in
- 5:50October for another. Round actually, so.
- 5:54Yeah, series, series. A yeah, yeah.
- 5:56Series A yeah. So amazing.
- 5:59No, super excited. I mean, welcoming a new investor
- 6:01is always awesome. Getting Mike Rosengarten from
- 6:05from builders over. He was formerly Camino and Open.
- 6:08Gov Mike's a great partner for us, awesome board member, you
- 6:12know, $10 million to to go make the next stage of the evolution
- 6:15happen, which we're really excited about.
- 6:18So exciting and I I want to know how you're going to spend it.
- 6:21You got a big bag of cash. But first fill us in.
- 6:23What does Knapsack do? Yeah, so we we kind of started
- 6:27in this this idea where Evan, my Co founder and I, we're into big
- 6:33digital production like we did lots of like large scale web
- 6:36builds for big product companies.
- 6:37So, you know, if it was like a Major League Soccer, the NFLNBA,
- 6:43we did a bunch of stuff for like big retail companies like Estee
- 6:46Lauder, Johnson and Johnson, and we got really enamoured with how
- 6:50enterprise builds product. And we've all sort of built
- 6:53product the same way for like the last 30 years, right?
- 6:56You have somebody that that conceives of a problem.
- 7:00That problem can be based in research, can be based in
- 7:02intuition, but you need to go make a feature.
- 7:04And so you go and you say like, all right, well, how do I, how
- 7:06do I make that feature? How do I solve that problem?
- 7:08There's a bunch of people that understand user experience, that
- 7:11understand research, that go and do that research that creates a
- 7:13bunch of comps. Those comps are an abstraction
- 7:15of the thing you're going to build.
- 7:17That gets handed over to a bunch of engineers.
- 7:18The engineers make the thing. Everybody fights and decides
- 7:21what actually gets released. And then some executive says
- 7:24like, no, no, no, it's not that at all.
- 7:26And then everybody asks to rework things.
- 7:27And then eventually you end up with a product that it often
- 7:29times takes months or years after that initial concept or
- 7:32idea was initially thought of. And the distance between the
- 7:35person that they thought of that user problem and the creation of
- 7:39that and something that a user can touch and see is often very,
- 7:42very far apart. And So what Evan and I thought
- 7:45about is like, well, what if we were able to bring those things
- 7:47a lot closer together? And our first sort of foray into
- 7:51this was in the area of design systems.
- 7:53And so design system is, is this horribly named concept for how
- 7:58do you create like a central system of record for all of the
- 8:00building blocks of how you make product.
- 8:04And so think about it as a giant like well organized bucket of
- 8:07Lego bricks. And then if you're making a
- 8:09Harry Potter thing, or you're making a Marvel thing, or you're
- 8:12making a Star Wars thing, you can use that same bucket of
- 8:15bricks to go make all of these different products out of the
- 8:19the bricks that you create. And so that was sort of the the
- 8:22iteration 1 of knapsack was like, let's build a really great
- 8:25way to store and house all these different bricks.
- 8:27And let's wrap it all in structured data.
- 8:29And now what we transform from that is like, well, you know,
- 8:33instead of humans fabricating all these bricks, we want to
- 8:37have AI fabricate these bricks. And then we want to be able to
- 8:40use AI to intelligently construct them based on saying I
- 8:43want a pirate ship or I want a castle, or I want a dragon.
- 8:46And so that's what you should be able to tell.
- 8:48AIAI should be able to reach into your product system,
- 8:51understand how products are constructed at your enterprise,
- 8:54and then make that representation of that product
- 8:56for you in such a way that the person that is actually thinking
- 8:59about that user problem could conceivably ship something to a
- 9:02user. Brilliant.
- 9:04I love it. And it particularly like a
- 9:07resonates with me because, you know, being a designer for a
- 9:10long time, I've really kind of like brought my design
- 9:14philosophy to no design. Like unless I'm building
- 9:18something for myself, I don't want the Ryan Estes experience
- 9:21to be reflected in absolutely anything, you know, rather, I
- 9:24want your vision to be reproduced as clearly as
- 9:27possible. So it, you know, using this kind
- 9:30of like methodology, then essentially the designer, the
- 9:34the programmer, anybody in kind of like, you know, any
- 9:37stakeholder can basically start to piece together product
- 9:40without having to worry about like, is this going to cohere
- 9:44with the rest of the brand standards?
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- 12:14defining together. Right.
- 12:18So you have this like provenance that goes into the creation of
- 12:20anything, right? Like there's a million different
- 12:22ways to design A button, but like we obviously don't need to
- 12:24redesign a button every time. And that provenance is based on
- 12:28the history of that company. So every Figma file that's ever
- 12:31been used, every digital product that's ever been launched, AI is
- 12:34really great at going out there and looking at all that and
- 12:37saying like, what are the commonalities?
- 12:38What are the things that represent like the button for
- 12:41this particular enterprise? And then you want to be able to
- 12:45say like, let's put structured data around that.
- 12:48That gives me a set of allowable variants for that button.
- 12:51And so that gives you this ability to say like, hey, in
- 12:54this particular use case, I want an action button that denotes
- 12:57like urgency or something like that.
- 12:59And here's the 25 examples that this particular configuration
- 13:02draws from. And so, you know, I think that
- 13:06one of the things that is often times a big part of this
- 13:09discussion is like, well, like, isn't that just a proxy for
- 13:11copying? And the reality is, is that you
- 13:15probably don't need to comp at all in a lot of cases, kind of
- 13:19like what you said, like, hey, the best philosophy design is no
- 13:21design. Instead, you should be able to
- 13:23just say like, hey, I want a button to go here, and it should
- 13:26be able to actually use the source code of a button that
- 13:29would actually be acceptable in user land in that particular
- 13:33case. Does that make sense?
- 13:36Percent. I love it and I I want to
- 13:38introduce to the sign for the folks that are watching on
- 13:40Spotify. You see it over Chris's
- 13:41shoulder. It says build using patterns.
- 13:44Talk to me about that. Yeah, so we kind of generally
- 13:47believe that at Knapsack there's a deep philosophical reverence
- 13:50for patterns. Christopher Alexander wrote a
- 13:53book called Pattern Language. It was originally about
- 13:56architecture and all the different things that we see in
- 13:59homes and buildings. So every house has walls, it has
- 14:02floors, it has windows, it has doors.
- 14:04Those are all of the different descriptive patterns that we use
- 14:06to think about the living spaces that we have.
- 14:09Much like a living space, a digital product also has a lot
- 14:12of commonalities. You have buttons, links, heroes,
- 14:15navs, whirly, Turner's lists, cards, all those different
- 14:19aspects of interfaces that represent how we interact with
- 14:23our our products. Also in the age of AI, you have
- 14:26things like prompts and there's a lot of things that are off
- 14:28screen now and all this other stuff like that.
- 14:29But all of these things are able to be described as systems of
- 14:33patterns that have a set of rules and a set of constraints
- 14:36that govern them. And what we've done inside of
- 14:38our company is created a system of structured data to help
- 14:42describe those rules and those constraints and enable people to
- 14:45be able to build using patterns much more efficiently than they
- 14:48would be able to design or create something from scratch
- 14:50every time. When I think of patterns, I
- 14:54think of rhythm. When I think of rhythm, I think
- 14:55of music, you know? And you know, maybe I'm an
- 14:59Einsteinian, but I kind of feel like fundamentally everything is
- 15:03music. Using that kind of analogy and
- 15:06metaphor, what's what's good product design in terms of
- 15:09music? Yeah, I mean, so it's
- 15:12interesting, right? Like music is, is math, right.
- 15:14And so when you look at at the way that scales are constructed
- 15:17or you look at music theory, David Byrne actually wrote this
- 15:20incredible book, The Theory of Music or something like that.
- 15:26The title escapes me at this exact moment.
- 15:28Instructs like why we hear the things we hear in music, and why
- 15:32you have different overlapping sounds and patterns that
- 15:34ultimately make music feel good or feel haunting or feel sad.
- 15:40And all these things can be described as a system of
- 15:44patterns and a system of mathematics.
- 15:46Now, of course, it still requires somebody that's a
- 15:48musician to make it all work. Or going back to our Lego
- 15:51analogy, it takes a master builder to be able to discern
- 15:54what it is you're going to create.
- 15:56And I think that's the role of modern designers harking back to
- 15:59your design background is that they're composers, they're
- 16:02people that can build. But instead of having to just
- 16:04like write music on a sheet in forms of notes, you can actually
- 16:07like listen to the thing that you're going to create.
- 16:10And that I think is like the brilliant idea of, of like the
- 16:12new frontier of design. And I also think that there's
- 16:15this really incredible thing that we're just on the verge of.
- 16:18It's like just at the tip of our our tongue, which is the idea of
- 16:22like, you like different music than me and I like different
- 16:25music than my wife likes. What if, instead of having to
- 16:28create like, one musical track for all of us, what if we could
- 16:33subtly vary it based upon the preferences in the composition
- 16:37that you have versus me? I was hoping we'd get here
- 16:42because this is really where I see kind of like AI being
- 16:45integral in this process because a lot of this probably could be
- 16:48reproduced in some repository of like here's our brand standards.
- 16:52Everyone's got their documents and guides.
- 16:53But AI starts to like allow for that right where you can, where
- 16:58if as a designer, I don't want to give somebody else a rhino as
- 17:01this experience except for me. And then I want certain musical
- 17:06attributes, you know, when I go to web websites, I, you know, I,
- 17:10I could deal with like a folk song.
- 17:13I don't want to see Coltrane giant steps in a product because
- 17:16it's, it's too complicated. It's going to melt my brain
- 17:19totally, you know? Yeah, I mean, so, so, so moving
- 17:21from like the metaphorical for a second.
- 17:23You know, we do this already, right?
- 17:26We have things like dark mode, we have things like
- 17:29accessibility controls. We have things like low motion,
- 17:32which by the way, I really love. I have a mild amount of
- 17:35dyslexia. So the ability to apply dyslexic
- 17:37friendly fonts. All of these things are, are
- 17:41things that we have today. They're just really expensive
- 17:45and really hard to pull off. If you think about AI like what
- 17:48we're doing is we're, we're taking this like pattern based
- 17:51system or making it so that you can ship things a lot faster.
- 17:55And that means that generally those things will become less
- 17:58expensive as well. If all of a sudden it's easier,
- 18:01faster, less expensive to make these experiences, why wouldn't
- 18:04you make a tremendous amount more of them?
- 18:07And that again gets back to the role of like the modern
- 18:09designer, right? Like everybody is all about this
- 18:11whole thing about like, like AI is gonna take all the creative
- 18:13process out of the way that we build.
- 18:16I, I could not believe that that's further from the truth.
- 18:18I think that it is a great time to be a designer as long as
- 18:21you're thinking about things in systems and you're thinking
- 18:24about things in the way that you could build that you've never
- 18:27been able to build before. Like if all of a sudden every
- 18:30single feature could be segmented and you could have 25
- 18:33different experiences that you exposed to 25 different
- 18:35audiences. That is a a plane of design that
- 18:38we've never had access to before, and that's really,
- 18:40really exciting. Super cool.
- 18:43So the advantage, you know, with knapsack is it's creating
- 18:46structured data around these elements.
- 18:48So that gives it just kind of like a universal place with AI
- 18:52that you can add, you know, tweaks to the whole thing if you
- 18:54want to. But also like you can start to
- 18:56customize at some future point of like where you're you're
- 18:59segmenting people by whatever attribute that it is and giving
- 19:02them kind of a unique experience totally.
- 19:04So if you. If you break it down, there's
- 19:06really kind of three parts to the knapsack engine, right?
- 19:09And so we call it the intelligent product engine.
- 19:12The first part of it is, is the context, right?
- 19:14And so everybody right now is all about like the context
- 19:17stuff, right? MCP sort of rocked the world
- 19:20roughly a year ago with Open AI adopting it in the spring.
- 19:25It's kind of become like the new foreground where everybody has
- 19:28MCP server. Context really really matters in
- 19:32the when you think about like what you're trying to generate.
- 19:35And so there's a context piece to knapsack, but the ability to
- 19:38store those contexts as archetypes is a really important
- 19:41aspect of it. So if you have a tool in an MCP
- 19:45server that is saying I want to have a very creative process
- 19:48versus a tool in MCP server that's saying I want to have a
- 19:50very rigorous compliance based process.
- 19:52Those are different archetypes that you can set up rules
- 19:55engines for that ultimately dictate what sort of response
- 19:58you're getting from a knapsack engine.
- 20:00So for example, if I'm doing just a bunch of explorations, I
- 20:03probably don't really care that much about a bunch of compliance
- 20:07pieces if I'm just trying to get some stuff out there and
- 20:09experiment with it. But if I'm doing a final review
- 20:11and I need to make sure that that is WKAG AA, that my legal
- 20:14review is signed off on it, that is a very specific context
- 20:17associated with that aspect of the generation.
- 20:21The second side of it is, is the ability to constantly be
- 20:24monitoring all these different contact sources in real time.
- 20:26So you want to constantly be reaching into your Figma files,
- 20:30you want to constantly be reaching into your Git
- 20:31repositories, and you want the system to build artifacts on
- 20:35these and update those artifacts in real time.
- 20:37These artifacts are things like traditional design systems or
- 20:40brand books or, you know, storybook stories that basically
- 20:45showcase all of the different building blocks.
- 20:47It's a really great way to browse your Legos.
- 20:51And then you also want those artifacts generated for the
- 20:53purposes for use of AI. So AI doesn't examine things the
- 20:57way that humans do. And you want to have a lot of
- 20:59artifacts that are very specific to AI use cases.
- 21:02And then the final thing is, is you want to be able to hit say,
- 21:05like, hey, in my generation process, there's certain rules I
- 21:08need to adhere to. There are certain things that I
- 21:11want to make sure happen or don't happen as a part of that
- 21:15generation process in order to be sure that like I don't have
- 21:20questionable content or I don't have a process whereby I can
- 21:26circumvent some part of the enterprise release process.
- 21:29I need to make sure that this, you know, goes through
- 21:32accessibility testing or whatever.
- 21:34And all three of those things combined give you the ability to
- 21:37set a context with an archetype, understand exactly how that
- 21:42context is being generated and created through these artifacts,
- 21:45and then apply to a rules engine and an LLM.
- 21:48They can say I have a predictable generation result
- 21:51out of it, and this enables the idea that's kind of like
- 21:54floating around the zeitgeist right now of Prototype and Prune
- 21:58to actually be real using the actual enterprise context of the
- 22:03company I work at. So if I work at a big bank, that
- 22:06website or that product that I make is going to look like a
- 22:08banking application versus if I work at a music store, that
- 22:14ability to create something is going to look like an app that
- 22:17that music store would run. But you said, you said prototype
- 22:23and prune. Yeah, that's a A.
- 22:25Like I think, oh man, yeah, it's like I'm totally reaching back
- 22:29into the the backlog of my brain.
- 22:31Jules dumb theme that used to work at Meta, I think coined the
- 22:35phrase on Medium in a post. And I think that it's a really
- 22:40interesting idea of the future of design.
- 22:42And then I believe it was Scott Belsky that reiterated it.
- 22:45I was the former CPO of of Adobe in a podcast I was listening to
- 22:49where Scott was talking about the idea of AI is a really great
- 22:54proxy for for skill, but a really poor proxy for taste.
- 22:58And the idea of like how we can enable creators to make real
- 23:02apps more quickly and then prune from those apps is the new
- 23:06modern framework for design. Yeah, I love that in that kind
- 23:09of like dispel some misconceptions that were kind of
- 23:12sold to us in 2025. I mean, if you think about it,
- 23:15we, we kind of kicked off the year with all the big tech
- 23:19overlords saying like, hey, these, these are going to
- 23:22replace jobs. We're putting hiring freezes.
- 23:24We're not going to, we're not going to do this with staff.
- 23:27And in retrospect, you can see what they were doing being in
- 23:30excuse. Well, they were looking to, to
- 23:34get budget away from vendor budget and over to staff budget.
- 23:39So it's not that you're spending 1000, it's that you're saving
- 23:4210,000, you know, but what we've seen is actually what where AI
- 23:46is excelling is it's either it's amplifying a, a, a very good
- 23:51employee, or it's automating something for everybody else.
- 23:53And everybody is going to have to fine tune.
- 23:56And this is a shout out to my buddy Amos with Swan, you know,
- 23:59is really talking about the customization and
- 24:01personalization of AI tools based on people's area of genius
- 24:05within whatever their domain expertise is.
- 24:08So kind of considering that who who is the prime user?
- 24:12Who's your customer at Knapsack? Yeah, I mean it's.
- 24:15It's the person that's making product and, and we kind of view
- 24:17this as the consolidation of roles.
- 24:19So, you know, it doesn't have to be your traditional engineering
- 24:22product design triad, that triad model has existed for two
- 24:26decades or something like that, right?
- 24:28I, I think that the idea of a builder is something that is a
- 24:32relatively new concept. That person can come from
- 24:35design, that person can come from engineering, that person
- 24:36can come from product, because the AI can supplement the skills
- 24:40that they lack in any one of those particular disciplines.
- 24:43It just needs to be somebody with really good taste that can
- 24:45really understand a user problem and solve that user problem in a
- 24:47way that works well for enterprise scale.
- 24:50Yeah. Product managers predominantly,
- 24:54yeah, I mean, I would say that. It's probably product is is the
- 24:56closest to the problem. And there's there's a huge fight
- 24:58here, right? Like I'm, I'm starting a war
- 24:59with this. Like, I can feel the flames, you
- 25:03know, UX people are going to be like, well, I understand the
- 25:05user problem the best and engineers are going to be like,
- 25:06well, I understand, I solve the problem the best.
- 25:08And you know, product people are going to be like, well, like
- 25:10nobody actually talks to the customers but me.
- 25:12So, you know, it's, it's kind of like a doesn't really matter
- 25:15sort of situation. It's one of those places where
- 25:19look, there's lots of really good tools for designers right
- 25:22now. Things like Figma make that can
- 25:23go jump start you on a, a design project.
- 25:26There's tons of great stuff for engineers right now like you
- 25:29know, Kodak's Cloud Code, Cursor, Reply, Lovable,
- 25:34etcetera, that all help individual developer
- 25:37productivity. There's stuff for project
- 25:38managers like the Linear app that is doing really cool things
- 25:41with how you do like work tracking and what not.
- 25:43But there's very little that exists at the core of all that
- 25:46that says like how do I really make a really awesome product
- 25:50that exactly matches that that particular users need and does
- 25:54it in a way that is systems based and data-driven.
- 25:57And that's really kind of like what we're going for.
- 26:01Is multiple contributors from those 3 facets of the team and
- 26:06that which is brilliant because you know, just to give a shout
- 26:08out to project managers, you know those guys every and gals
- 26:13every product manager I've ever seen looks like they took, you
- 26:16know, 12 rounds with Anthony Joshua.
- 26:18Yeah, it ages you. Quickly, like the vast majority
- 26:20of my my Gray hairs from when I was doing project program
- 26:22management like back a couple of startups ago, like I have, I
- 26:27have never like had so many empty bottles of whiskey under
- 26:30my desk. And and I like it.
- 26:33It is a very, very hard job because the definition of of
- 26:35that role is that you're responsible for everything, but
- 26:38you own nothing. And that is a very difficult
- 26:40place to be in. Yeah, I mean.
- 26:43You know the sales guys, you know, in the Rev OPS, they got
- 26:46empty bottles of whiskey under their desk, but they're ringing
- 26:48the bell. That's celebration whiskey.
- 26:53Cool. Amazing What a what a great
- 26:55space. Let's talk a little bit more
- 26:57about the future and what's the, the capacity is particularly
- 27:00around UIUX moving into kind of an AI, an AI era where all of
- 27:07the the major LLMS are all getting into browsers.
- 27:10So you can start to see how a lot of this, you know, UIUX and
- 27:14these design decisions will be, you know, dictated and and
- 27:17segmented into different groups, but also there's going to be
- 27:20personal capabilities, you know, particularly around
- 27:23disabilities, which is awesome. So you could set you can you can
- 27:26basically tune your browser to like your preferences.
- 27:30That's one area. I I see things going.
- 27:32What what do you see like the end game for kind of this kind
- 27:36of product in in design, moving into kind of a more AI augmented
- 27:40arena. Yeah.
- 27:41I. Mean so so there's a lot here
- 27:45too, right, like there's there's definitely your sort of anti
- 27:48patterns right where, you know, we are just a tick away from
- 27:53from AI being the new ad platform.
- 27:56And I think that that's that's a little bit of a scary feature.
- 28:00One of the places where where AI really needs to catch up is how
- 28:03does a company represent their brand in a list of AI results?
- 28:07And this was Google's ticket to be in the, you know, multi
- 28:10billion dollar behemoth. If they are, is, is they figured
- 28:14out how in a search result you can represent a brand.
- 28:17And so we, we are on the cusp of that, I think in, in AI land.
- 28:22And that's going to happen, I think whether we want it or not.
- 28:25And so the ability for an AI company to release some sort of
- 28:29way to have a not wholly owned control of the representation of
- 28:35your brand and an AI generator result is going to be something
- 28:38that is very soon. I also think that there's a lot
- 28:42of interaction patterns that are still very much in their
- 28:44infancy. You know, yield multi line text
- 28:47box is still how most people interact with AI and I think
- 28:51that that's not the richest experience in the world.
- 28:57I think they there's this really cool thing called AI verse dot
- 29:00design that I've been playing around with lately.
- 29:02I don't know if you've seen it. It has a bunch of different
- 29:05ideas about how we could design better feature sets for AI
- 29:09tools. And I think that there is a lot
- 29:11of good design patterns there that are are interesting.
- 29:14And I think a lot of the interesting patterns in design
- 29:16for AI are also a lot of off screen patterns.
- 29:20I think that one of the things that I've moved to in 2025, I
- 29:25did it fairly early this year. I pretty much exclusively voice
- 29:28type e-mail now, largely because of AI voice typing.
- 29:31And that has revolutionized my productivity in terms of the
- 29:35ability to to sling text across the Internet.
- 29:41I think that likewise, there's a bunch of things that we're doing
- 29:44that are representative of visual mediums with photos and
- 29:48imagery that are really, really interesting.
- 29:49All the diffusion model stuff is getting really, really good.
- 29:53And those are a bunch of experiences that I think are
- 29:55going to revolutionize the way that we think about digital
- 29:57products as well, because you're not going to have to design the
- 30:00visuals of every single interface fairly soon.
- 30:05So I mean. Those are a couple of like big
- 30:07examples. I think that when I think about
- 30:10the evolution of this right is I also see a lot of AI going
- 30:13invisible. I think that there is a bunch of
- 30:16this right now, but you know, as, as you get a bunch of models
- 30:21that are able to learn and adapt better, as you get a bunch of
- 30:24things that are like, you know, glorified context servers, but
- 30:26are doing more than just providing A context, you can
- 30:31start to see the impact of AI much more, you know, behind the
- 30:35scenes where like stuff is just going to get better.
- 30:38And I think that that's that's interesting.
- 30:41And I I think that there is there is like.
- 30:44There's a lot. To unpack there specifically
- 30:46that I don't want to like go on and on and on about, but there
- 30:50is a difference between really, really good context improving
- 30:53our generative experiences and slop.
- 30:56And I think that like, as we get better at designing these
- 30:59context systems, you're going to watch a lot of that slop fade
- 31:01into the background or very quickly be displaced by stuff
- 31:03that's actually helpful and useful.
- 31:06Yeah, it just feels like the text box is just too passive.
- 31:10I mean, like like your sign says, build using patterns.
- 31:13AI is really, really good at patterns, particularly with me
- 31:16because I'm very predictable. I only do a handful of things.
- 31:20And kind of like the, the predictive use of AI is what's
- 31:23most interesting to me of like understanding what I'm going to
- 31:26want when I'm going to want it in front of where I actually am.
- 31:29Cognitive of that, you know so for me I'm really like just
- 31:33interested in like kind of biofeedback stuff of like how
- 31:36different biomarkers that can actually read you know your
- 31:40thoughts, so to speak. I don't want to go full Elon
- 31:42neural link. Maybe you know, but there's a
- 31:46there's a a a lot of steps in front of like implanting
- 31:49something that can read your mind, but but ultimately we.
- 31:52All we all, we all wear sensors now, right?
- 31:55And so because I'm, I'm holding up my watch and my ring, and so
- 31:59like those sensors can showcase heart rate variability.
- 32:03I can understand my skin temperature.
- 32:05I can understand all these different things that are
- 32:07experiential about the way I experience my environment.
- 32:11And we can start to use these to create better experiences.
- 32:15Something that's thrilling and exciting should increase your
- 32:17heart rate. And like, look, 'cause some of
- 32:19this gets a little dystopian and like, we have to be careful,
- 32:21right? There's a little spoonful or 7
- 32:24of caution in here, but the idea of of a multi line text field
- 32:31being displaced by other things that are more rich is great.
- 32:35I mean, a picture is worth 1000 words, right?
- 32:37And it's funny, I was actually sitting at a bar with Brad Frost
- 32:42in Pittsburgh. Brad Frost wrote Atomic design,
- 32:45big design systems guy. And one of the things that that
- 32:48he said to me while we were sitting there having a drink
- 32:50together was, you know, what I want for 2026 is I want to be
- 32:55able to to take a cocktail napkin like the one under my
- 32:57drink. And he pulled out a pen.
- 32:58He's like, I just drew an app idea in 30 seconds.
- 33:01I want to hold that up to a camera and use a design system
- 33:04and AI to make that app real in minutes.
- 33:08And that's way better than any way I could describe that app
- 33:11with words. And so that is something that
- 33:13like I really hope at the end of this year, I'm able to show Brad
- 33:17that. Yeah, we're close, right?
- 33:20So close. Yeah.
- 33:23Cool, you know, and it's that's a good bridge too.
- 33:25I want to talk about your podcast
- 33:27designsystemspodcast.com. We just rebranded to Patterns
- 33:31Podcast. Yeah.
- 33:34We we've decided to to elevate a bit out of the design systems
- 33:38landscape largely because as the industry's evolving, as the the
- 33:43landscape is changing, it's a lot more about how we think
- 33:45about patterns and systems than it is about design systems
- 33:48themselves. Love that.
- 33:50That's very cool. And and this is also for
- 33:53builders, right? So your, your products for
- 33:55builders, your podcast for builders.
- 33:57What is it about builders that that makes you so interested?
- 34:00I mean I was a builder. My Co founder was a builder.
- 34:03We spent 20 years of our lives in the, the code mines and in
- 34:08the, the fields of project management, you know, slaving
- 34:11away to build, to build the experiences you all know and
- 34:13love. It's a very dramatic way of
- 34:15saying like we, we experience the pain that we're trying to
- 34:17solve. You know, we, we have gone
- 34:21through release cycles that take six months plus or a year to be
- 34:25able to get a product that was designed in, you know, 2020 to
- 34:30market in 2022. And the idea of the time it
- 34:35takes, the effort it takes the, the gauntlet you run to build a
- 34:40product, like I just want to make that easier.
- 34:43I want to be able to take that person that has that really
- 34:45great idea and I want to empower them to make it, and that's what
- 34:50this company's really, at its core all about.
- 34:53Oh, cool. I'm really fixated on this word
- 34:55patterns. You got me thinking now, you
- 34:57know, and it reminds me of when I was a kid in, in elementary
- 35:00school, public school in Denver, Co, And it was all about
- 35:04testing. They had like little IQ tests
- 35:06and things like that that you had to take and that determined
- 35:08your, your track and like programs and whatever.
- 35:12But I remember I didn't perform as well as I could, but like all
- 35:15of the, the testing was pattern recognition.
- 35:18So it kind of gives you like red, blue, red, blue.
- 35:20What's next? You like blue?
- 35:21OK. And then it gets pretty
- 35:22advanced. And I remember thinking like, as
- 35:25I was looking at it, I was like, I can't, I'm not recognizing the
- 35:29pattern here. But like literally as a kid, I
- 35:31felt like if I could move it, like if I could change that, my
- 35:34orientation to whatever they are giving me, like I'd be able to
- 35:38see it. I, I, I truly, which which kind
- 35:40of like, I think evolved into like thinking about everything,
- 35:43a pattern and maybe falling into the Fibonacci sequence in some
- 35:47kind of way. Golden spiral situation.
- 35:50Yeah, some golden. Ratio.
- 35:53But it does feel like everything has a pattern depending on if
- 35:57you're available in a position to to recognize that.
- 36:00Would you, would you fall into that camp?
- 36:02Yeah, I mean, I, I think generally.
- 36:03That's that's true. I mean, I look, I'm a huge
- 36:07systems guy, right? I think that systems thinking
- 36:09and patterns are kind of like what govern my life and how I
- 36:12see the world. I think that there are a lot of
- 36:15people that look at things through the lens of snowflakes.
- 36:18And, and what's funny is that snowflakes are also patterns.
- 36:21But the idea of like, how do you view the world is actually a
- 36:25really interesting concept about whether or not you get it right.
- 36:30There is systems thinking and then there's, there's like other
- 36:33parts of the human psyche that are somewhat difficult to
- 36:35understand, right. It's like when people are bad at
- 36:37exponential math, you know, there's, there's lots of folks
- 36:42that can get it and just understand it fundamentally.
- 36:45And then there's a bunch of folks that just really struggle
- 36:48to make that connection between the thing I'm seeing and my use
- 36:54of that thing systematically. And there is like a, a Spider
- 36:58man, Uncle Ben thing here, right?
- 37:00Like if you're using systems to build your product and those
- 37:03systems in those patterns govern the way that your product gets
- 37:06built, that's a lot of power and that's a lot of responsibility.
- 37:10And the governance and the control of that is something
- 37:12that becomes really paramount in that process.
- 37:14You can't just have anyone change your core brand color and
- 37:18have that roll out to every single product in your your
- 37:20product ecosystem. That is a major change that has
- 37:23lots of ripple effects. And you have to be really
- 37:25mindful of that pattern system and how that impacts things.
- 37:31And so I think that that's the, the place that a lot of people
- 37:34find themselves is they want the power, but they also don't
- 37:38totally understand the, the mindful nature that you sort of
- 37:41have to have about systems thinking in a similar way to, to
- 37:46like not understanding how, how, you know, exponential math
- 37:49causes this, you know, insane conditions in, in lots of
- 37:54different environments in the world.
- 37:56Like there's a, a part of human nature that is really
- 38:00challenging here. And I think that's where a lot
- 38:02of people face struggles in the land of AI is they think about
- 38:06things as like, I am designing this single experience instead
- 38:09of I'm designing the system of experiences.
- 38:12And people need to start thinking about how do I design
- 38:15systems of experiences, not how do I design an individual
- 38:17experience. What's the?
- 38:19Bridge what's what's kind of like the the limiting factor
- 38:23that people are missing when they're thinking about
- 38:25individual the systems, you know, I think a lot of it is is
- 38:29that like people get. Into habits like there's not
- 38:31really great training for this. It's funny, honestly, this
- 38:33conversation came up over the holidays.
- 38:35I was talking with, you know, a few my friends that are in in
- 38:38the the realm of healthcare and they were talking about this
- 38:43whole thing about like, you know, all right, so if you're a
- 38:45tech worker right now and you're out there and you're just
- 38:47starting your career, like what are you doing?
- 38:50And I think that people that are grads last year, this year,
- 38:55probably next year are in a Crucible.
- 38:59And the reason why they're in a Crucible is like they were not
- 39:02taught in college a lot of the AI skills necessary to
- 39:05understand how systems work and how systems impact and influence
- 39:08things. And they're also entering a
- 39:10market where there's this massive change going on right
- 39:12now. And the people that are really
- 39:14good systems designers and really good systems thinkers
- 39:16when it comes to code design, product, they're all pretty
- 39:19senior in their career because they've seen it and they
- 39:22understand how the systems work. They're not just like, I'm
- 39:24sitting down to build this one experience, they're sitting down
- 39:26to build the next N number of experiences.
- 39:30And so you're in a really tough spot if you're in that place.
- 39:33And so I would, I would say like the easiest way to get on board
- 39:36is, is going to be spend a bunch of time understanding how you
- 39:40design in a place that is like a system wide abstraction versus a
- 39:45specific instance of an application or screen.
- 39:48And that's hard because there's not a lot of opportunities to do
- 39:52that when you're early in your career.
- 39:54And I think that's going to change.
- 39:55You're going to watch design programs, code programs,
- 39:58collegiate programs, get on board with this idea because I
- 40:02don't see it going any other way.
- 40:03Like we are going to go away from like this particular screen
- 40:07at this particular Uri is going to show this particular thing
- 40:11pretty soon. And we're just going to be
- 40:13designing for the systems that go and build those experiences
- 40:16in AAI enabled way. Yeah.
- 40:20I love it. AI becomes almost like a
- 40:22companion, you know, You know, I watched Avatar one last night
- 40:28getting ready for Avatar three. I'm still I've heard it's
- 40:31awesome. But you know, the way they they
- 40:34like tie their braid to like the dragon and like to the, the the
- 40:38lizard horse and everything. I was seeing kind of a
- 40:41similarity there, you know, where there's like a union, but
- 40:45each component still maintains a certain autonomy, which is I
- 40:48don't know. Yeah, couple of the the bio USB.
- 40:53Of, you know, that film I it's, it's an apartment.
- 40:58It's an apartment metaphor, right?
- 40:59Like you think about the idea of like, how do you, how do you
- 41:02think about the interfaces that we all have, right?
- 41:04Like those interfaces are all pretty wrote.
- 41:07There's not a lot of like holy new interfaces that get created
- 41:10all that often and for good reason, because like there's a
- 41:14limit to human perception and, and maybe we don't need like a,
- 41:18another interface, but there is this idea of like every single
- 41:22one of those interfaces needs to be adaptable to a particular
- 41:24market or particular use case. Database is my favorite thing
- 41:27for this. I actually was super nerdy about
- 41:29database for a really long time. And one of the things that I
- 41:34always thought was really interesting about database is
- 41:36like, look it in the context of banking, right?
- 41:37If you look at it from like a retail banking app, it's like,
- 41:40hey, I want to see my bank balance and like, you know,
- 41:42hopefully it's going up for most of it's going down and it's like
- 41:46one line on a chart month by month, or it's a bar graph or
- 41:49something like that, right? But if you're somebody that's in
- 41:51markets, you're watching like 30, sixty, 100 lines overlaid
- 41:56with one another. And all of a sudden it becomes
- 41:59the ability to like, how do I pick out certain aspects of that
- 42:02data from that chart? And it's very different.
- 42:04Even though it's still a line chart or a bar graph, it is a
- 42:07very different way of interacting with that data that
- 42:10has a wholly different purpose and a wholly different goal
- 42:13associated with it. And it's the same control, but
- 42:16in very different context for consumption.
- 42:19And that's the thing that we all need to get, like way better at
- 42:22is understanding that like, yes, we're gonna have a line, a line
- 42:24graph, but those line graphs are going to all of a sudden have
- 42:28lots of different purposes and lots of different goals and
- 42:31intents behind them. And we need to be able to design
- 42:33systems that can handle all of those different use cases.
- 42:36Love that. I love that.
- 42:38Do you mind if we go over some business methods?
- 42:42Cool. I saw something in 2024, you're
- 42:45at about a five and a half million ARR.
- 42:49How did it with about 30 employees, how did 2025 round
- 42:52out? I mean, it was a good year.
- 42:54Like I, I'm not going. To talk about specific ARR
- 42:57numbers right now, but you know we had, we had a nice up here,
- 43:01it was really strong. We especially grew in our
- 43:03enterprise traction, which is where we were really looking to
- 43:07to expand. And so doing a lot more deals in
- 43:10that like you know, 2 to 500 K range that have been really
- 43:15exciting to propel our growth. And also knocking down some,
- 43:19some great big logos again in banking, finance, healthcare,
- 43:23we're about to get our first airline, which is really
- 43:25exciting. And so being able to to work
- 43:28inside of that large enterprise space was a big 2025 turning
- 43:33point for us. And that's been been mainly the
- 43:37focus and it's, it's gone. Well, yeah man, your trust bar
- 43:41is. Bananas.
- 43:42You know, T Rowe Price, Edward Jones, AP Yeah.
- 43:46And Bill. Incredible.
- 43:48Yeah, we've been getting some some great folks.
- 43:49And I mean more to come, like I, I can't talk about stuff that's
- 43:53in flight right now, but you know, getting one of the world's
- 43:57biggest software companies on board here pretty soon, which is
- 43:59going to be really exciting. The rhyme.
- 44:02With Microsoft, I can't say I'm not.
- 44:06I'm not going to mess up that. Deal at the 11th hour.
- 44:09Let's just put it that way. Exactly.
- 44:12In other news, Ryan Estes blows a giant deal.
- 44:17I'd love to talk about pricing and how pricing is set for
- 44:20particularly for AI tools because there's a lot of like
- 44:23there. There's a lot of nuance and and
- 44:25new pricing models. When I go to your your plans
- 44:29page, there's no publicly listed pricing.
- 44:32You kind of show three different tiered, but there's no available
- 44:36pricing. Why is that?
- 44:37Yeah. So we actually pivoted a lot of.
- 44:39The model to be better suited for enterprise this year and a
- 44:42lot of that was moving towards for deployed models.
- 44:44I mean for deployed is like the way you do it, right?
- 44:49And a big part of the reason why is because big enterprise still
- 44:52doesn't understand how to implement AI.
- 44:55You know, I, I like to joke that there's a bunch of, of like
- 44:57senior C-Suite executives that they're all at like this pool
- 45:00party, right? And they're all standing around
- 45:03the pool like talking, having drink, whatever.
- 45:05And the water is really cold. And every once in a while, like,
- 45:08like they're dipping their toe in.
- 45:10And, and that pool is obviously like the metaphor for AI.
- 45:13It's only going to take like a, a push to really get the first
- 45:17person in that pool. And then a lot of them are going
- 45:18to jump in. And that's kind of what we're
- 45:20trying to do is we're kind of trying to be that push.
- 45:22And that push is using things like for deployed engineering
- 45:25and professional services to make it so that your solution's
- 45:28successful. One of the things that we've
- 45:30been, you know, struggling with is you go and you, you sell a
- 45:33big deal like a, a mid 6 figure deal to to a customer.
- 45:37And that's like just software licensing, right?
- 45:41And then what happens is they get four months in and
- 45:44implementation stalls. And the reason why
- 45:46implementation stalls is because not that there isn't like an
- 45:49organizational will to get it done, but people just don't
- 45:51fundamentally know how to use the product in a way that gets
- 45:54them to value. And so pairing that with with
- 45:58strong CX motion and strong for deployed engineering, let's just
- 46:02go further, faster. And that's really kind of what
- 46:04it's about for us is like how do you get your customer to value
- 46:07as quickly as possible? We definitely had pain points
- 46:10where we would have certain customers that were well
- 46:13equipped that would get to value in like 60 days.
- 46:15And then we had others that would take 6 plus months.
- 46:17And trying to figure out how to make everybody 60 days or less
- 46:21has been a big effort on that. And there's a cost associated
- 46:24with that that is difficult to put on a website.
- 46:27And so we kept having people that would come to us and be
- 46:30like, hey, you know, sales on your website at your entry point
- 46:32for your software is $85,000. It's like, yes.
- 46:36And that also requires a significant upfront for deployed
- 46:40engineering cost that they weren't necessarily ready or
- 46:43expecting to pay. And that was hampering our sales
- 46:45cycle. I think that you know, one of
- 46:48the other things that's really complicated about this right is
- 46:50consumption pricing. And so we are going to be moving
- 46:53to consumption pricing in March. We're going to give customers an
- 46:56option for a while. Consumption pricing is really
- 46:59interesting because it completely changes a lot of your
- 47:02fundamental business metrics. Now all of a sudden that speed
- 47:05of adoption is the only thing that we care about because if
- 47:08people are using it based on consumption, you're not just
- 47:10locking them into a seat based model.
- 47:12They actually have to use the software.
- 47:14And it's not that our usage is bad per SE, but we don't really
- 47:17know today exactly what sort of consumption per seat looks like.
- 47:23And so there's gonna be some experiments that we're gonna
- 47:25have to do. And we're actually running those
- 47:26right now to understand more about how consumption pricing is
- 47:29ultimately gonna impact things. And we're leaning our partners
- 47:31and friends at different companies that do this sort of
- 47:33stuff to understand more about how they're doing it.
- 47:36And I think a lot of the other piece of this too is, is a lot
- 47:39of AI is moving to marketplaces. And so you have big providers
- 47:43like, you know, Google, Open AI, Microsoft, Amazon, etcetera,
- 47:47that have really strong incentives to partner with them
- 47:49in marketplace spaces. And those marketplace spaces
- 47:52become this channel for AI consumption sales that is
- 47:56really, really powerful. And so establishing those
- 47:58partnerships, solidifying them, getting them out there, that
- 48:02becomes a key driver of growth for us just so that it makes it
- 48:05frankly easier to buy us. Yeah.
- 48:09Well, in four deploy, I mean it, it does come down to ultimately
- 48:12always is going to be change management.
- 48:15You know, if you in particularly you're working with large
- 48:17enterprises, which means you have this grizzled, you know, a
- 48:21senior leadership board that's like, dude, I don't want a new
- 48:25tool. You know, you there, there is a
- 48:27coercive and inviting process to that.
- 48:30Like what's what's the secret to, to winning over those kind
- 48:32of key stakeholders that are going to basically deploy
- 48:35everything to the rest of the team?
- 48:36And you just said, like, what's the secret to enterprise?
- 48:38Sales, you know, if you, if you find it consolidated, let me
- 48:42know. I forget his last name, but
- 48:45Chris that worked at Snowflake as their CRO wrote this really
- 48:49amazing book about this called Let it Snow that talks a lot
- 48:52about the enterprise sales cycle and the enterprise sales
- 48:55process. And I had the pleasure of
- 48:56listening to him speak in October.
- 48:58And one of the things that that he talked about that I thought
- 49:01was very insightful was involving your sales process and
- 49:04your engineering process. I'm making it so that that
- 49:07engineering product and, and sales are tied at the hip.
- 49:13And that communication loop has to be really, really strong.
- 49:15Because in, in an enterprise context, one of the things
- 49:18that's really scary is that like these buying teams are like 20
- 49:20plus people and you don't have to win over everybody, but
- 49:24everybody has veto power. And so when you think about
- 49:27that, like how you overcome an objection, how you overcome A
- 49:29veto becomes the name of the game.
- 49:32And that can be a really well timed piece of content that can
- 49:35be a particularly apartment feature that you're willing to
- 49:39prioritize in your road map. That can be something that can
- 49:44change the game in terms of being able to win that customer
- 49:47over. And a lot of this is about
- 49:49people still buying into to vision, but also buying into
- 49:54companies that they can match their risk mitigation goals.
- 49:59And so risk mitigation comes in all kinds of forms, right?
- 50:02Like case studies, sock 2 compliance, the ability to make
- 50:06it through of 16 committee security process, which by the
- 50:09way, we did in 2025. The idea of how you actually get
- 50:16people to buy into a vision and help them propel you over the
- 50:20myriad of hurdles that exist inside of an enterprise sale.
- 50:24That's the key unlock. And there's frankly not that
- 50:27many people that are really, really good at that.
- 50:29And that tends to be like my superpower is understanding how
- 50:34that process works, being incredibly resilient during that
- 50:37process and then being able to pick people that are just like
- 50:40me, they can keep their keep keep being dogged about getting
- 50:44through that, that massive set of hurdles in enterprise.
- 50:51Love it. We're about 3 minutes from the
- 50:53top of the hour. Do you have a couple extra
- 50:54minutes afterwards or? Yeah, let me let me shoot a
- 50:56quick text to. The next caller, Yeah, please.
- 51:02Cool. In that case, what we'll do is
- 51:04we'll pivot to the quantum round and we'll go quickly.
- 51:10I don't want to make I want to make sure that you're not too
- 51:12late for your next appointment. And also I, I know you're not
- 51:14feeling 100%, so I really appreciate you coming on.
- 51:17And yeah, and I'm honestly, I've been, I've.
- 51:19Been able to not totally cough my way through this, which has
- 51:22been great. I've had like the worst case of
- 51:24flu since I got COVID in like 2020.
- 51:26And so I've been, I've been down for weeks.
- 51:29Like I got to say, this has been this has been a tough one.
- 51:32Oh, brutal, man. Yeah.
- 51:34All right. We're.
- 51:35Entering the quantum round round, I feel like there should.
- 51:37Be like a screen effect or something.
- 51:40We can make that happen. Cool.
- 51:42What LLMS you are you using and in what capacity?
- 51:46So I run DeepSeek locally. Just because it's very
- 51:49convenient with like O llama and stuff like that.
- 51:51I mostly use that for searching through TTRBG rule books very,
- 51:55very quickly. And then I also I use a
- 52:00combination of cloud code and cursor in my kind of like
- 52:05day-to-day workflow because I voice type in Windows and in
- 52:11Mac, I have a couple of different tools that I use for
- 52:13voice typing, actually, the Windows native voice typing with
- 52:16Copilot, it's actually pretty good.
- 52:19And then let's see, I use a bunch of stuff with 3D printing
- 52:23actually. And so using meshy along with 3D
- 52:27scanners is really cool to be able to, to make 3D sculpts
- 52:32quickly and easily. I am frankly terrible at using
- 52:353D sculpting programs. And so if I don't want to pay a
- 52:37Commission and I don't own a $5000 ladder scanner.
- 52:44So using those are, are really, really great to be able to, to
- 52:47make that happen. I've been playing with the the
- 52:50Google Photos remix thing a lot. We have a, a joke in our family
- 52:55with a traveling pickle. It's it's a pickle that sings.
- 52:59It's really annoying and terrible.
- 53:00And it's a gag gift that shows up in random places in people's
- 53:02homes. And so being able to superimpose
- 53:05that pickle on various places in people's houses to make them
- 53:09look for it has been hilarious. And so like, that's, that's all
- 53:13like tinkery stuff, right? I think that that like in the
- 53:16day-to-day side of things, I do a ton with Claude and I use that
- 53:21like pretty exclusively for knapsack creation.
- 53:27And then I also use a fair amount of perplexity to do like
- 53:30a lot of answer seeking around, especially things in business.
- 53:33Like it's really great to do synthetic research with and the
- 53:36ability to do that synthetic research to help me make better
- 53:39informed business decisions is really cool too.
- 53:42Amazing. If you were to enter college as
- 53:46a freshman, knowing what you know now, what would you study?
- 53:51You know, it's it's really interesting you.
- 53:53Bring this up because I think I think computer engineering and
- 53:55then ended up in with a business degree and through a very
- 53:58tangled process. I think if I did it over right
- 54:00now, I would probably do biology, largely because I think
- 54:04that like biohacking is going to end up being this huge forefront
- 54:11as we get closer to like things like sensors integrating more
- 54:14with our, our day-to-day lives. Plus, we're just really
- 54:16fascinated by the subject. I also really love linguistics.
- 54:20Linguistics is a huge passion of mine.
- 54:22I think that it's really interesting to be able to
- 54:24dissect the origins of language and how we communicate with one
- 54:27another. Again, systems thinker.
- 54:29So thinking about like the the systems of language and glyphs
- 54:32and the construction of how we speak to one another is really,
- 54:34really cool to me. There's not a lot of careers in
- 54:37linguistics unless you are in AI, and so I am, Yeah, it'd be
- 54:43one of those two things, I think.
- 54:46I I love linguistics too. You ever read that book by
- 54:48Jane's? It's the origin of consciousness
- 54:51in the bicameral mode. So good.
- 54:52Yeah. So good, absolutely, so good.
- 54:56You know, it's 'cause it's kind of thing.
- 54:58You can't really prove any of this stuff, but boy man the dots
- 55:01look like they connect. Really gets you thinking.
- 55:04I I think that. There is a lot of really cool
- 55:06stuff. Yeah, totally.
- 55:09I could go on forever. Right on.
- 55:12Cool. Is there ACEO that you follow
- 55:15closely or admire? Yeah, I think what?
- 55:17Mellie Hicks at Canada. Has done and continues to do is
- 55:20is pretty, pretty darn remarkable.
- 55:23You know, Canva was something that took a little while and her
- 55:28perseverance, her leadership, her ideas of the future where
- 55:33the creative process is democratized.
- 55:36I used to run a creative services team.
- 55:37It was, I'll be at very small, I think it was three people.
- 55:40But being able to see first hand how Canva changed the way that
- 55:43people think about making assets inside of their organizations is
- 55:47really remarkable. Yeah.
- 55:50It seems like the whole model just kind of was the origin was
- 55:53like Adobe is too annoying to use and too confusing in the
- 55:56same way that like Google Sheets was just like, dude, Excel is
- 55:59too much. It's like the simplification
- 56:01kind of like what you've been talking about design thinking,
- 56:04you know is there's like it creates massive business
- 56:07opportunities and canvas AI product is actually pretty good
- 56:10too. I, so I make a lot of TTRPG
- 56:12assets. It's obviously a theme in this
- 56:15podcast. I made a fake newspaper on Canva
- 56:18and I had everything written that I wanted in the articles.
- 56:20So I was like format this like an old school newspaper and it
- 56:24did a fantastic job making a really simple like asset handout
- 56:28that I could I could use for a game that before I would have
- 56:32had to Commission or I would have never been able to do
- 56:33myself. Well, I'd love to give shout
- 56:37outs to charitable organizations.
- 56:39Is there a charitable organization that's near and
- 56:41dear to your home? The Wikimedia Foundation
- 56:42forevermore. I think that Wikipedia is one of
- 56:45the greatest assets and repositories of human knowledge
- 56:47is that has ever been created and we would all be poor without
- 56:51it. It's one of the few things that
- 56:53I use every single day. I also, because I live in the
- 56:56Pacific Northwest, protect our winners is a big thing for me
- 56:59and my family. You know, it's it's
- 57:02simultaneously climate based organization as well as one that
- 57:06looks at things like glaciology, snowpack, skiing.
- 57:10It's a big, huge passion of mine and my family's and they're a
- 57:13great organization. Audible.
- 57:17Any opinions about Grokopedia? Oh, I mean no.
- 57:26Comment I feel like I I. I don't know.
- 57:29I like I'm. Especially given the recent.
- 57:30Changes I I heard some rumblings about like the, the, you know,
- 57:34acquisition side of things this past week.
- 57:37I'm not educated enough on the topic to to dive in.
- 57:39Really amazing. Chris, thank you so much for
- 57:43joining us. And going a little bit over
- 57:45knapsack.cloud is the product. What's the best place for people
- 57:49to connect with you personally online?
- 57:50Yeah, track me down on LinkedIn. LinkedIn.
- 57:53Slash in slash Chris Straw. You know, I don't really I don't
- 57:56really Twitter anymore or X anymore and I haven't really
- 58:01been able to embrace like the short form content the way that
- 58:03I was, I was hoping to. So it's really LinkedIn is worth
- 58:07finding tremendous. Chris, this has been amazing.
- 58:10Thanks. Thank you so much for joining
- 58:12me. Yeah, absolutely.
- 58:13Hey, thanks so much for having me on.
- 58:14It's. Been great to chat.
- 58:16Hey founders. Let me ask you this, are you
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